2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints
485 reports, newest first.
Steering, Sep 16, 2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45MPH, AND I EXPERIENCED A WOBBLE/VIBRATION/SHAKING IN THE STEERING. I SLOWED DOWN TO APPROXIMATELY 40MPH, AND ARRIVED AT MY DESTINATION. A FEW DAYS LATER, I WAS DRIVING DOWN THE HIGHWAY AGAIN AT APPROXIMATELY 50MPH, AND MY JEEP STARTED VIOLENTLY WOBBLING/SHAKING/VIBRATION TO THE POINT WHERE I COULD BARELY MAINTAIN CONTROL OF MY JEEP. UPON SLOWING DOWN TO APPROXIMATELY 35MPH, THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE VIOLENTLY TO THE POINT WHERE I HAD TO PULL OFF OF THE ROAD. I CHECKED TIRES FOR LOOSENESS AND DID NOT FIND THAT THEY WERE LOOSE. I GOT BACK IN MY JEEP AND CONTINUED TO MY DESITINATION DRIVING UNDER THE SPEED LIMIT AT APPROXIMATELY 35MPH WITH MY FOUR WAY HAZARD LIGHTS FLASHING BECAUSE I WAS AFRAID OF LOSING CONTROL OF MY JEEP. ONCE I GOT TO MY DESTINATION, I PROCEEDED TO PULL OFF THE PASSENGER FRONT TIRE TO CHECK FOR ANYTHING OUT OF THE ORDINARY THAT WOULD EXPLAIN THE WOBBLE/VIBRATION/SHAKING. NOTHING LOOKED DAMAGED/LOW ON FLUID/BROKEN SO I PUT THE TIRE BACK ON. I THEN PROCEEDED TO A TIRE BUSINESS AND HAD ALL FOUR TIRES BALANCED AND ROTATED. THE WOBBLE/SHAKING/VIBRATION SEEMED TO IMPROVE BUT THIS DID NOT SOLVE THE ISSUE. THE JEEP CONTINUED TO WOBBLE/SHAKE/VIBRATE WHEN TRYING TO SLOW DOWN THEREFORE THIS IS AN ONGOING ISSUE. THE STEERING STABILIZER HAS ALSO BEEN REPLACED WHICH SEEMS TO MAKE THIS ISSUE WORSE AND THE ISSUE IS STILL NOT RESOLVED. I AM AFRAID TO DRIVE IT NOW DUE TO SAFETY ISSUES/CONCERNS.
Other or unspecified, Sep 8, 2015
MY GAS CAP KEEPS FALLING OUT AND A LIGHT THAT SAYS GAS CAP ON MY DASH WITH ENGINE LIGHT CAME ON. WE TOOK IT TO AUTO ZONE THEY PUT IT ON THEIR MACHINE AND IT SAYS NEED TO REPLACE GAS CAP SO WE DID THE LIGHT DIDNT GO OUT BUT TODAY SEPT 8,2015 THE GAS CAP THAT I BOUGHT FELL OUT AND BROKE TO PIECES ON PAVEMENT GOING 55 MILES PER HR. WHAT IS WRONG WITH THIS PROBLEM HOW DO I CORRECT IT. AND NOW I ALSO HAVE A LIGHT ON MY DASH THAT LOOKS LIKE A CAR SKIDDING BUT MY ANTI SKID BUTTON IS WHERE IT IS SUPPOSE TO BE. I TOOK IT A MONTH AGO THEY TOLD ME THEIR MACHINE WOULDNT PICK IT UP BUT THEY SAID THEY THOUGHT IT HAS TO DO WITH ANTI BRAKING SYSTEM. COULD YOU PLEASE HELP ME
Suspension, Service brakes, Sep 2, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE SEAL WAS LEAKING AND THE BEARING, BRAKE PADS, EMERGENCY AND PARKING BRAKE SHOES, AND THE WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,151.
Air bags, Aug 28, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WIRING ASSEMBLY CAN LEAD TO NON DEPLOYMENT OF THE FRONT DRIVER SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 11/04/15*LJ
Suspension, Aug 24, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT 60 MPH AND GOING OVER A BUMP, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Electrical system, Aug 23, 2015
THE DOOR LOCKS ARE SPORADICALLY LOCKING AND UNLOCKING AND NOT RESPONSIVE SOME OF THE TIME. ONLINE RESEARCH INDICATES THAT MANY OTHER 2011 JEEPS ARE ALSO HAVING FAULTY TIPMS.
Seat belts, Seats, Aug 12, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FRACTURED WHILE THE CONTACT WAS SECURED IN THE DRIVER SEAT. THE CONTACT DISCOVERED THAT THE DRIVER SEAT MOUNT WAS ALSO FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SEAT BELT NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS A 60,000.
Latches/locks/linkages, Jul 29, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT POWER DOOR LOCK MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT POWER DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Air bags, Jul 22, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE SHIFTING INTO REVERSE, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING AND DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE DRIVER SIDE AIR BAG WAS DEACTIVATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,903.
Engine, Jul 17, 2015, fire
WHILE FRWY. DRIVING AT APPROX. 72 MPH / 2600 RPMS AND WITHOUT WARNING OR INDICATION OF MALFUNCTION, WE HEARD A POP, AND IMMEDIATELY NOTICED SMOKE COMING FROM THE VEHICLE. THE DRIVER MANEUVERED THE VEHICLE TO THE RIGHT SHOULDER. UPON EXITING THE VEHICLE I NOTICED SMOKE AND FLAMES COMING FROM THE UNDERSIDE AND ENGINE COMPARTMENT. MY FAMILY IMMEDIATELY EXITED THE VEHICLE AND I USED A FIRE EXTINGUISHER TO EXTINGUISHED THE FIRE THAT WAS ENGULFING THE ENGINE COMPARTMENT AND UNDERCARRIAGE OF THE JEEP. AFTER EXTINGUISHING THE FIRE, I WAS ABLE TO INSPECT THE VEHICLE. I NOTICED A LARGE HOLE IN THE LOWER ENGINE BLOCK JUST BEHIND THE OIL PAN ON THE PASSENGER SIDE. ADDITIONALLY, THE METAL HEAT SHIELD THAT SITS JUST TO THE SIDE OF THE ENGINE WAS BENT BACKWARD. IT APPEARS THAT THE ENGINE MALFUNCTIONED AND THREW A BEARING OR OTHER ENGINE PART THROUGH THE OUTER MOTOR CASING RELEASING OIL AND CAUSING THE RESULTANT FIRE AND DAMAGE. HOWEVER, I CAN NOT RULE OUT A COMPUTER MALFUNCTION RESULTING IN ENGINE FAILURE VS. PURE MECHANICAL ENGINE FAILURE. IT HAS BEEN OVER TWO WEEKS SINCE THE INCIDENT AND CHRYSLER HAS JUST INFORMED ME THEY WILL NOT COVER THE REPAIRS UNDER THE EXISTING 5 YEAR/50,000 MILE DRIVE TRAIN WARRANTY THAT HAD NOT EXPIRED AND WAS PROVIDED AS PART OF THE ORIGINAL PURCHASE AGREEMENT IN JULY 2011. THEIR RESPONSE WAS "WE HAVE HAD THE OPPORTUNITY TO REVIEW THE INSPECTION REPORT AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY."
Steering, Electrical system, Air bags, Jun 23, 2015
THE AIR BAG LIGHT HAS BEEN TURNING ON AND OFF, IT IS MOSTLY ON. THE DEALERSHIP TOLD ME IT WAS THE "CLOCKSPRING" AND IT WOULD BE ABOUT $500 TO REPAIR. I DECLINED TO REPAIR BECAUSE I CANNOT AFFORD IT RIGHT NOW.
Fuel/propulsion system, Jun 21, 2015
WHEN FILING THE GAS TANK WHEN THE PUMP SHUTS OFF THERE IS FUEL THAT COMES BACK OUT OF THE TANK. HAPPENS EVERY TIME THE TANK IS FILLED TO FULL.
Electrical system, Air bags, Other or unspecified, Jun 12, 2015
ON MY 2011 JEEP WRANGLER RUBICON UNLIMITED (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007 AND NEWER JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING.
Air bags, Jun 9, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE HORN AND THE CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE FAILURE MILEAGE WAS 45,000.
Air bags, Jun 3, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A PREVIOUS RECALL ON FOR THE RIGHT-HAND DRIVE VEHICLES. THE CONTACT'S VEHICLE WAS A LEFT-HAND DRIVE, WHICH EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V176000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Suspension, Jun 2, 2015
JEEP GOES INTO A DEATH WOBBLE AT HIGHWAY SPEED WITH NO WARNING VERY DIFFICULT TO HANDLE, MUST DECREASE SPEED DRASTICALLY OR PULL OFF ROAD TOGET JEEP BACK UNDER CONTROL
Electrical system, Other or unspecified, Engine, May 27, 2015, fire
I WAS DRIVING MY 2011 JEEP WRANGLER ABOUT 5-8 MPH WHEN I HEARD A POP TYPE OF NOISE. I THEN SAW A FLAME UNDER THE HOOD ON THE PASSENGER SIDE. ALL OF A SUDDEN, MY THROTTLE LOCKED UP AND MY CAR WOULDNT STOP. I HAD BOTH FEET ON THE BRAKES, BUT MY TIRES KEPT SPINNING. MY ELECTRICAL WAS LOCKED UP AND I COULDNT GET THE JEEP OUT OF DRIVE AND INTO PARK. MY BOYFRIEND RAN OVER, JUMPED IN THE PASSENGER SIDE TO TRY TO GET THE JEEP INTO PARK, AS I COULDNT GET IT TO MOVE. HE FRACTURED HIS HAND IN TWO PLACES GETTING THE GEARSHIFT TO GO INTO PARK. AT THIS POINT THERE WAS BLACK SMOKE COMING FROM THE UNDER THE HOOD. HE WAS FINALLY ABLE TO GET IT INTO PARK. AT THAT POINT HE HELPED PULL ME OUT THE PASSENGER SIDE OF THE JEEP AS THE FIRE/FLAMES WERE STARTING TO COME THRU THE DASHBOARD INTO THE INSIDE OF THE JEEP. IT TOOK ABOUT AN HOUR TO GET THE FIRE OUT, THEN APPROX. 15-20 MIN LATER THE FIRE STARTED AGAIN ON THE PASSENGER SIDE.
Electrical system, Exterior lighting, Electronic stability control (ESC), May 7, 2015
INITIALLY THE STEERING WHEEL CONTROL BUTTONS FRO THE COMPUTER WOULD NOT FUNCTION. THEN LOST THE FOLLOWING: INTERIOR LIGHTS, ALL SWITCHES IN THE SWITCH BANK, HEATED SEATS, ELECTRONIC TRACTION CONTROL, HILL DESCENT ETC. STOPPED WORKING. DEALER CHECKED IT OUT SAID THAT IT WAS A BAD TIPM. IT IS GOING TO COST $850 TO REPLACE BUT IT IS ON NATIONAL BACK ORDER, SO NO ESTIMATION AS TO WHEN IT COULD BE REPLACED. THIS UNIT CONTROLS EVERYTHING FROM THE FUEL PUMP TO THE AIR BAGS AND THE DEALER SAID THAT ANY OF THAT COULD STOP WORKING AT ANY MINUTE. *TR
Electrical system, Visibility/wiper, May 1, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel/propulsion system, Apr 29, 2015
FUEL OVERFLOW AND SPIT BACK EVERY TIME I FILL UP MY GAS TANK. THE AUTO-CUTOFF DOES NOT WORK. *TR
Electrical system, Apr 27, 2015, fire
I, THE MOTHER OF THE CHILD THAT OWNED THE JEEP WRANGLER, MAILED PICTURES OF THE VEHICLE ENGULFED IN FLAMES, AS WELL AS, COPY OF PURCHASE OF WRANGLER. I ALSO ENCLOSED A DETAILED LETTER TO THE NHTSA OF THE INCIDENT. I AM UPDATING MY RECENT INFORMATION THAT I HAD MAILED, BECAUSE I HAVE REALIZED THAT I CLOSED THE LETTER WITH MY OLD PHONE NUMBER. I HAD RECENTLY CHANGED MY NUMBER, AND I WANTED TO LET YOU KNOW THE CORRECT NUMBER. I APOLOGIZE FOR MY STUPIDITY. I WILL ENTER THE PERSONAL INFORMATION CORRECTLY. SEEING THAT I AM THE INDIVIDUAL THAT SENT THE INFORMATION VIA THE POSTAL SERVICE, I WILL ENTER MY NAME AND E-MAIL INFORMATION.
Power train, Apr 21, 2015
GEAR CABLE DISCONNECTS AND CANNOT GET CAR OUT OF DRIVE TO PUT INTO PARK. *TR
Air bags, Apr 20, 2015
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO TESTED AND RECEIVED DIAGNOSTIC CODES B01 AND B02. THE VEHICLE WAS TO BE FURTHER INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V176000 (AIR BAGS) AND 11V528000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 6/8/15*CN UPDATED 06/11/15*JB
Electrical system, Engine, Apr 14, 2015, fire
TL* THE CONTACT OWNED A 2011 JEEP WRANGLER. AFTER DRIVING 35 MPH AND PARKING THE VEHICLE, THE CONTACT EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED AND TOWED TO SALVAGE YARD WHERE IT WAS DIAGNOSED THAT THE FIRE STARTED IN THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Fuel/propulsion system, Apr 7, 2015
EVERY TIME THIS VEHICLE IS FUELED UP, THE GAS WILL COME GUSHING OUT BEFORE THE PUMP SHUTS OFF. I JUST BOUGHT THIS VEHICLE AND WAS COMPLETELY SOAKED WITH GAS THE FIRST TIME I FILLED IT UP. I DO NOT TOP IT OFF AND IT IS ON 10% ETHANOL 89 OCTANE GAS. THIS IS A SERIOUS ISSUE. FROM WHAT I READ THE NHTSA HAS LOOKED INTO THIS AND DROPPED IT???? SOMEONE IS GOING TO GET HURT FROM THIS. *TR