2011 Jeep Wrangler

Problems, recalls and owner-reported issues

Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 485

Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.

Primary concernAir bags145 reports · 30% of complaints
Owner complaints485Filed with NHTSA
Recall relationship11 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags145
  2. Fuel/propulsion system88
  3. Electrical system83
  4. Steering58
  5. Power train40
  6. Suspension39
  7. Engine36
  8. Other or unspecified33

Recalls and investigations

  1. Seat belts, front, anchorageSep 26, 2019

    Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.

    A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.

    FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.

    Campaign 19V680000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019

    Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

    Campaign 19V018000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018

    Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

    Campaign 18V021000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016

    Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

    These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

    Campaign 16V352000 on NHTSA.gov

  5. Air bags, frontal, driver side, inflator moduleMay 11, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.

    Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.

    Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.

    Campaign 16V288000 on NHTSA.gov

  6. Electrical systemOct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.

    An electrical short increases the risk of a fire.

    Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.

    Campaign 14V631000 on NHTSA.gov

  7. Air bagsMay 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.

    In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.

    Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.

    Campaign 13V176000 on NHTSA.gov

  8. EquipmentFeb 25, 2013

    Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.

    If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.

    Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.

    Campaign 13E010000 on NHTSA.gov

  9. Air bags, frontalNov 2, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.

    A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.

    CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V528000 on NHTSA.gov

  10. Steering, columnJun 8, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

    A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

    DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V315000 on NHTSA.gov

  11. Power train, axle assemblyMar 1, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.

    THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

    DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V145000 on NHTSA.gov

Representative owner complaints

485 reports, newest first.

  1. Vehicle speed control, May 12, 2011

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT WOULD NOT ACCELERATE BEYOND 40 MPH. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,500.

  2. Air bags, Mar 24, 2011, crash

    I HAD A VEHICLE ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT AND AUTO BODY TECHNICIAN BOTH AGREED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *TR

  3. Engine and engine cooling, Mar 19, 2011

    I HAVE A 2007 JEEP COMPASS AND TODAY MY HUSBAND NOTICE A LITTLE BIT OF RATTLING IN THE FRONT END. WHEN WE REV UP THE ENGINE IT FADES THE RATTLING OUT. HAVEN'T HAD THE CHANCE TO TAKE IT TO A MECHANIC JUST YET, BUT READING SOME OF THE RESPONSES IT SEEMS TO BE A COMMON PROBLEM (AND POSSIBLY COSTLY ONE) TO FIX WHICH DOES NOT MAKE ME HAPPY. VEHICLE CURRENTLY HAS ABOUT 83,000 MILES ON IT. *TR

  4. Power train, Mar 8, 2011

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER SAHARA 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF GEAR WHEN DRIVING AT ANY RATE OF SPEED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE BOOT UNDER THE GEAR WOULD BECOME TOO COLD AND CAUSING THE GEARS TO SHIFT INDEPENDENTLY. THE DEALER REPAIRED THE VEHICLE BY REMOVING THE BOOT. AFTER REPAIRS, THE VEHICLE BEGAN TO EXHIBIT AN ABNORMALLY LOUD NOISE FROM THE TRANSMISSION. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE RECENT FAILURE WAS CAUSED BY THE REMOVAL OF THE BOOT. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

  5. Steering, Suspension, Feb 14, 2011

    DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKEN IT TO A FRONT-END SPECIALIST AND FOUND NO ABNORMAL WEAR. JEEP DEALERSHIP PROVIDED NO HELP OR ENCOURAGEMENT. *TR

  6. Power train, Feb 12, 2011

    2011 JEEP WRANGLER RUBICON UNLIMITED. 6SPD TRANSMISSION POPS OUT OF 2ND AND 4TH GEAR WHEN WEATHER IS COLD. 2ND GEAR "CRUNCHES" WHEN GOING INTO GEAR. IT'S BEEN IN FOR SERVICE ON THE TRANSMISSION 3 TIMES NOW IN 3500 MILES. PROBLEMS SEEM TO BE GETTING WORSE. IN COLD TEMPERATURES, THE VEHICLE IS VERY DIFFICULT AND DANGEROUS TO DRIVE. *TR

  7. Power train, Feb 11, 2011

    I HAVE A 2011 RUBICON ANDT 2ND AND 4TH POPS OUT ALL THE TIME. 1ST AND 3RD LOCK IN GREAT. IF I PUSH THE CLUTCH IN I DON'T EVEN HAVE TO TOUCH THE SHIFTER AND IT WILL AUTOMATICALLY ROLL OUT OF 2ND AND 4TH. WHEN THE TEMP IS BELOW 15 OR 0 OUTSIDE. *TR

  8. Power train, Jan 1, 2011

    JEEP POPS OUT OF 4TH GEAR AT TIMES WHEN COLD. MORE SO AFTER HITTING BUMPS IN THE ROAD. HAS HAPPENED AT LEAST 5 TIMES NOW. *TR

  9. Power train, Dec 21, 2010

    I OWN A 2011 JEEP WRANGLER WITH A MANUAL TRANSMISSION. IN COLD WEATHER AND WITH THE VEHICLE COLD, FOURTH GEAR CONTINUALLY POPS OUT OF GEAR AND NOW 2ND IS STARTING TO DO IT. I BROUGHT IT TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. ALSO, THEY CHECKED THE TSB, BUT NONE ARE LISTED. I HAVE READ JEEP FORUMS AND LEARNED THAT SOME BELIEVE THE PROBLEM WITH THE 2011S IS THE BOOT, EITHER INNER OR OUTER OR BOTH. WHEN IT IS COLD OUTSIDE, THE BOOTS DON'T FLEX WELL--SO IT PUSHES THE VEHICLE OUT OF GEAR. I HAVE BEEN IN THE MIDDLE OF A TURN AND IT HAPPENS--HUGE SAFETY ISSUE. *TR

  10. Other or unspecified, Dec 19, 2010

    MY JEEP HAS A SIX SPEED MANUAL TRANSMISSION AND IT POPS OUT OF 2ND AND 4TH GEAR INTO NEUTRAL SINCE PURCHASED NOV. 06, 2010. I CALLED JEEP AND THEY SAID THAT IT MUST POP OUT WHEN THEY DRIVE IT. I AM SETTING UP AN APPOINTMENT. BUT THIS IS A SAFETY ISSUE BECAUSE I WILL BE EVENTUALLY REAR ENDED. WHY ISN'T THIS ON A RECALL?