2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints
485 reports, newest first.
Fuel/propulsion system, Jun 23, 2020
GAS TANK IS CRACKED ON TOP NO IMPACTS SHOWING. *TR
Suspension, Engine, May 12, 2020
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THAT AT FIRST THERE WAS NO WARNING LIGHT HOWEVER, RECENTLY THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CALLED UNITED AUTOMOTIVE SERVICE CENTER LOCATED AT 1135 WAYNE AVE, CHAMBERSBURG, PA 17202, (717)267-2175, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,00.
Air bags, May 5, 2020
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLOCKSPRING. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Steering, Air bags, May 5, 2020
AIR BAG CLOCK SPRING DOES NOT WORK. IT IS A SAFETY HAZARD....AIRBAGS, HORN AND CRUISE CONTROL, WILL NOT WORK WITHOUT THIS PART. IN TEXAS, IT WILL NOT PASS INSPECTION. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADVISED TO BECOMING A RECALL FOR JEEP WRANGLERS THAT WERE BUILD IN THE SAME PLANT AS MINE JEEP. *TR
Steering, Exterior lighting, Other or unspecified, Apr 24, 2020
WHILE HEADLIGHTS/FOG LIGHTS ON, RIGHT TURN SIGNAL ON AS VEHICLE MAKING TURN FOG LIGHTS GO OFF. INTERMITTENT SOUND WITH AM-FM PART OF RADIO, SATELLITE PART WORKS FINE .
Structure, Service brakes, Fuel/propulsion system, Mar 26, 2020, fire
DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB
Engine, Mar 24, 2020
ENGINE FAILURE. WHILE TRAVELING AT 75MPH ON THE HIGHWAY, THE VEHICLE LOST POWER AND THREW A CHECK ENGINE LIGHT. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART IT. THE VEHICLE DID NOT IMMEDIATELY RESTART, BUT DID SO ON THE SECOND TRY. I DROVE AWAY AND APPROXIMATELY A MILE DOWN THE ROAD, THE VEHICLE BEGAN TO KNOCK AND MAKE BANGING NOISES, I PULLED OVER ONCE AGAIN AND CALLED A TOW TUCK. VEHICLE WAS LATER DIAGNOSED WITH FAILED ROD BEARINGS AND REQUIRED A FULL REBUILD. VEHICLE HAD 125K MILES AT THE TIME OF FAILURE.
Steering, Suspension, Feb 28, 2020
DEATH WOBBLE. WHILE DRIVING.
Fuel/propulsion system, Feb 27, 2020
EVERY TIME WE FILL THE GAS TANK, FUEL SPEWS/SPILLS OUT AT THE END OF PUMPING THE GAS.
Electrical system, Other or unspecified, Feb 23, 2020
THE HORN STOPPED WORKING, TO MY KNOWLEDGE SINCE WE NEVER HAD TO USE IT UNTIL11/8/18, THE DAY WE HAD TO ESCAPE THE CAMP FIRE. MAYBE IT NEVER WORKED! IS THIS A RECALLED ISSUE? IN MOTION CITY STREET.
Air bags, Feb 10, 2020
I BROUGHT MY JEEP IN FOR THE AIR BAG LIGHT BEING ON AND A RECALL FOR TGE INFLATOR, AND WAS INFORMED THAT THE LIGHT WAS ON DO TO THE DRIVERS SIDE AIR BAG AND THERE COULD BE A POTENTIAL PROBLEM TGAT ISN'T A RECALL FOR THE CLOCK SPRING
Fuel/propulsion system, Feb 5, 2020
WHEN I FILL THE GAS TANK, THE STATION PUMP CLICKS OFF THE NOZZLE THEN GAS SPITS BACK OUT OF MY TANK ALL OVER THE SIDE OF MY JEEP AND ONTO THE GROUND.
Fuel/propulsion system, Jan 30, 2020
WHEN FILLING THE FUEL TANK, GASOLINE SPEWS OUT OF THE FILLER TUBE AS THE GAS PUMP CLICKS OFF AT "FULL" LEVEL. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS TURNED OFF. THIS PROBLEM HAPPENS ALMOST EVERY TIME I FILL THE TANK
Electrical system, Air bags, Seat belts, Jan 15, 2020
COMPLAINT NUMBER: 1299598 THE PRINT OUT OF MY FILED COMPLAINT IS INCORRECT IN THAT I DID CHECK THE BOX TO NOT SHARE MY COMPLAINT WITH THE MANUFACTURER I HAVE PHOTOS OF THIS FACT ON ANOTHER CAMERA NOT CONNECTED TO THE INTERNET. PLEASE MAKE NOT OF THIS COMPLAINT AS I HAVE.
Electrical system, Air bags, Seat belts, Jan 15, 2020
VEHICLE STATIONARY, FLOODING FRONT DRIVER AND PASSENGER FLOORBOARDS. 3+ INCHES. NOT A DROP OF WATER ANYWHERE ELSE. 6 ATTEMPTS AT DEALERSHIP SERVICE DEPARTMENT BY (THE WATERMAN), UNTIL COMPLETED. THE SERVICE DEPARTMENT HAS NO RECORD OF THIS IN THEIR SYSTEM ACCORDING TO THEM, I DO. CAUSED ELECTRICAL, RUSTING, CARPETING BUCKLED NOW LOOSE BUNCHING UNDER GAS AND BRAKE PEDALS. RECEIVED NHTSA RECALL NOTIFICATION, OF THE SEATBELTS IN MY 2011 JEEP WRANGLER, ,HAVE NOT RECEIVED ANY NOTIFICATION FROM MANUFACTURER. LAST RECALL FOR DRIVERS AIRBAG, TAKATA DANGERS, THE DEALERSHIPS REPAIR DEPARTMENT INSISTED NO SUCH RECALL EXISTED, AND CLAIMS TO HAVE REPLACED THE PASSENGER AIRBAG THAT HAD ALREADY BEEN REPLACED. MY VIN # PULLS UP ALL RECALLS COMPLETED. THIS IS NOT TRUE. I HAVE RECORDS OF DATES OF SERVICE AND PHOTOS. I DON'T HAVE A SCANNER TO UPLOAD THEM. FLOODING OCCURRED WHILE VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY OF HOME.
Other or unspecified, Jan 15, 2020
HEATING SYSTEM - CLOG ON DRIVERS SIDE OF HEATING AIR VENTS - NO HEAT ON DRIVERS SIDE OF JEEP WRANGLER
Electrical system, Air bags, Jan 2, 2020
SO THEY (MOPAR/JEEP) HAVE HAD THIS JEEP CLOCK SPRING RECALL ISSUE FOR A WHILE NOW... WE HAVE HAD IT REPLACED TWICE NOW UNDER THE RECALL AND IT IS STILL DOING THE EXACT SAME THING... SO THE RECALL FIX WAS NOTHING BUT A SHAM... IT DID NOT FIX THE PROBLEM AND THE PROBLEM STILL PERSISTS AND I AM NOT FIXING IT FOR A THIRD TIME WHEN THE SOLUTION THEY CAME UP WITH FOR THE RECALL IS NOT A SOLUTION IT JUST MASKS THE PROBLEM FOR A LITTLE WHILE... SO NOW ONCE AGAIN THE CLOCK SPRING IS OUT IN IT AND I AM AT MY WITS END WITH IT!
Other or unspecified, Dec 31, 2019, fire
DRIVING TO WORK MY WRANGLER DIED AND BURST INTO FLAMES MOVING FROM THE BACK TO THE FRONT. I WAS NORTHBOUND ON HWY 265 WHEN VEHICLE DIED AND STARTED BURNING.*DT*JB
Air bags, Nov 26, 2019
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL AT BACHMAN CHRYSLER DODGE JEEP RAM (LOCATED AT 630 BROADWAY ST, JEFFERSONVILLE, IN 47130, (812) 282-4356), THE AIR BAG WARNING INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000. *DT CONTACT STATED HE HAD A FAULTY CLOCKSPRING CAUSING THE AIRBAG LIGHT TO STAY ON. CONTACT'S VIN WAS NOT ON THE RECALL.*JB
Fuel/propulsion system, Nov 14, 2019
WHEN FILLING WITH FUEL, GAS WILL SPIT BACK FROM THE FILLER NECK AND ALL OVER THE SIDE OF THE JEEP RIGHT BEFORE THE FUEL NOZZLE CLICKS OFF. THIS HAS HAPPENED 3 TIMES NOW IN THE 3 WEEKS SINCE I BOUGHT THIS VEHICLE FROM A DEALER. THIS CREATES A FIRE HAZARD IN THE EVENT GAS HIT A HOT SPOT OR A SPARK CAUSED BY STATIC, ETC...
Exterior lighting, Air bags, Visibility/wiper, Oct 19, 2019
DURING THE EVENING OF OCTOBER 16, 2019 WHILE DRIVING ON INTERSTATE HIGHWAY 84 NEAR THE EAGLE ROAD EXIT 46 WITH MY 5 YEAR OLD GRANDSON, MY JEEP HAD A CATASTROPHIC ELECTRICAL FAILURE. I COULD NOT GET THE TURN SIGNALS, HEADLIGHTS, WINDSHIELD WIPERS, OR HORN TO WORK. LATER I LEARNED THAT AT LEAST THE DRIVERS AIR BAG WAS ALSO INOPERABLE. THE NEXT MORNING MY LOCAL JEEP DEALER (LARRY H MILLER, BOISE, ID) DIAGNOSED THE PROBLEM AS A FAILURE OF THE 'CLOCK SPRING' THE SERVICE MANAGER CALLED ME AND SAID THAT DUE TO THE ONGOING RECALL OF CERTAIN RIGHT HAND DRIVE JEEP WRANGLERS (NHTSA CAMPAIGN NUMBERS:16V288000, 13V176000, AND 11V528000, ALL INVOLVING THE CLOCK SPRING) A NEW, REDESIGNED, CLOCK SPRING IS NOT AVAILABLE FOR NON-RECALLED VEHICLES. HE TO INSTALL AT MY EPENSE A NEW CLOCK SPRING, BUT OF THE OLD DESIGN, WHICH WOULD EVENTUALLY FAIL.
Seat belts, Sep 24, 2019
FRONT PASSENGER SEAT BELT IS DEFECTIVE. GETS STUCK WHEN TRYING TO PULL IT OUT. TAKES A FEW TRIES TO PULL IT OUT. SOMETIMES IT WONT UNLOCK. VERY SERIOUS SAFETY HAZARD. JEEP IS ALWAYS STATIONARY WHEN TRYING TO USE THE SEATBELT. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OR TWO. I PAID $700.00 OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED TODAY AT A LOCAL MECHANIC. THE SEATBELT SHOULD BE WARRANTIED FOR LIFE OF THE VEHICLE. JEEP CHRYSLER HAS DENIED MY CLAIM FOR REPAIR. THE SEATBELT IS A SAFETY ISSUE. NOT A LUXURY ITEM.
Electrical system, Sep 9, 2019
I HAD JUST DROPPED MY 6 YEAR OLD OFF SCHOOL, WENT TO LEAVE WITH MY 7 MONTH OLD AND ENDED UP STRANDED BECAUSE THE ALTERNATOR WENT OUT, JUST TO FIND OUT THAT THERE IS A SENSOR IN THE COMPUTER AND ISN'T SOMETHING THAT CAN BE FIXED REAL QUICK. SO NOW AM IN A MAJOR BIND TRYING TO GET MY FAMILY PLACES WHILE MY JEEP SITS.
Air bags, Sep 6, 2019
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MARINO CHRYSLER JEEP DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641, (773) 777-2000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Air bags, Aug 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.