2013 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 653 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Wrangler model years with reports.
Of the 2013 reports, 14 involved a crash and 16 involved a fire. 8 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Representative owner complaints: power train
230 reports, newest first. Show all
Power train, Aug 11, 2017
STALLS OUT WHEN DRIVING. TRANSMISSION JUMPS OUT OF GEAR. PRESS ON GAS DOESN'T MOVE. HAPPENS OUT OF NOW WHERE. VERY SCARY DRIVING THE VEHICLE. TOOK IT TO DEALER AND THEY CAN'T "DUPLICATE" THE ISSUE. I HAVE DID MY OWN RESEARCH AND FOUND THIS IS A VERY COMMON ISSUE WITH THIS YEAR OF WRANGLER. MANY HAVE HAD THE SAME COMPLAINT AND DEALER COULDN'T DUPLICATE. MY ISSUE HERE IS THAT WHEN YOU KNOW THAT SOMETHING IS WRONG WITH YOUR CAR AND THE DEALER CAN'T DUPLICATE THE ISSUE AND SEND YOU ON YOUR WAY KNOWING THIS CAN CAUSE AN ACCIDENT. I HAVE FOUND THIS BELOW LINK WITH THE SAME ISSUE FROM OTHER OWNERS HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/WRANGLER/2013/ENGINE/ENGINE_STALLS_DIES_WHILE_DRIVING.SHTML
Power train, Jun 14, 2017
VEHICLE FIRST STARTED HAVING ISSUES MOVING INTO DRIVE OR REVERSE A COUPLE OF TIMES. VEHICLE THEN STARTED STALLING AT TRAFFIC LIGHTS. VEHICLE ALWAYS STARTS BACK UP, BUT SOMETIMES DOES NOT CHANGE INTO DRIVE IMMEDIATELY. RESTARTING/SHIFTING INTO MANUAL MODE WORKS. VEHICLE FINALLY STARTED LOSING POWER INTERMITTENTLY WHILE DRIVING/ACCELERATING CAUSING IT TO JERK SIGNIFICANTLY WHILE DRIVING. IT MOSTLY HAPPENS AT LOWER GEARS WHILE ACCELERATING FROM STOP.
Power train, May 7, 2017
JEEP KEEPS SHUTTING OFF WHILE DRIVING. RECENTLY REPLACED THE CPM AND TIPM. ISSUE STILL HAPPENING. LOCAL DEALERSHIP WILL NOT ASSIST UNLESS IT THROWS A CODE...
Power train, Electrical system, Dec 12, 2016
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING, THE VEHICLE LOST POWER. OCCASIONALLY, THE VEHICLE WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/26/2017*CT *CN
Power train, Electrical system, Other or unspecified, Nov 5, 2016, fire
MY NEW TO ME, BUT STILL UNDER FACTORY WARRANTY, JEEP WRANGLER SAHARA 2DR, CAUGHT FIRE AND BURNED THE DAY I GOT IT. IT HAD BEEN DRIVEN 250KMS FROM THE JEEP DEALER TO ME, THEN PARKED UNTIL THE EVENING. I TOOK IT FOR A DRIVE FOR ABOUT 40KM WITHOUT INCIDENT, PARKED, AND HAD DINNER WITH A FRIEND. AFTER DINNER, I USED THE REMOTE START TO TEST IT, UNLOCKED IT, AND GOT IN AND DROVE OFF. I STOPPED AT A STORE A MINUTE UP THE ROAD, LEFT IT IDLING, AND CAME OUT TO FIND MY CHECK ENGINE LIGHT FLASHING. I CYCLED THE IGNITION, AND THE LIGHT WENT OUT. I PROCEEDED TOWARDS HOME, BUT TWO MINUTES LATER THE LIGHT CAME BACK ON, FOLLOWED BY A VERY LOUD BANG, THEN THEN THE SMOKE FROM THE HOOD. I WAS TRAVELLING AT ABOUT 10KM/HR IN A NEIGHBOUTHOOD HAVING JUST TURNED FROM A STOP. MY VEHICLE CAME TO A STOP, MY PASSENGER AND I JUMPED OUT, CALLED 911, AND WATCHED AS A FIRE COMING FROM WHAT APPEARED TO BE THE PASSENGER SIDE, WITH SOMETHING DRIPPING AND BURNING AS WELL, CONSUMED THE FRONT OF THE JEEP. I NOTIFIED THE DEALERSHIP AND JEEP CANADA BUT HAVE YET TO RECEIVE RESPONSES. INSURANCE DEEMED IT A TOTAL LOSS. I'D OWNED THE VEHICLE FOR 8 HOURS. IT HAD 50,000KMS ON THE ODOMETER, AND ONE OUTSTANDING RECALL (14V-631) THAT WASN'T DONE PRIOR TO DELIVERY TO ME.
Power train, Nov 1, 2016
WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED AT THE DEALER THE TRANSMISSION CASE BROKE AROUND A PORTION OF THE CASE WHERE ONE OF THE TRANSMISSION OIL PAN BOLTED ON. ONE OF THE MECHANICS COMMENTED THAT THIS PORTION OF THE TRANSMISSION CASE APPEARED THIN. THE TRANSMISSION CASE WAS SENT BACK TO THE FACTORY BY THE DEALER. I BELIEVE THIS FAILURE OF THE METAL OF THE TRANSMISSION CASE IS DANGEROUS DUE TO THIS BEING A "TRAIL RATED" VEHICLE AND BEING INTENDED FOR EXPOSURE TO OFF ROAD CONDITIONS AND THIS PART FAILURE BEING ESPECIALLY DANGEROUS UNDER THESE CONDITIONS AND, OF COURSE, IF IT WERE TO FAIL IN REGULAR DRIVING. IT IS MY BELIEF THAT IF THIS FAILURE WERE TO OCCUR WHILE DRIVING THE VEHICLE COULD LOOSE POWER AND THUS LOOSE CONTROL AND UNDER OFF ROAD CONDITIONS COULD CREATE A VERY PRECARIOUS AND ESPECIALLY DANGEROUS CONDITION. *TR
Power train, Oct 27, 2016
I WAS IN MOTION DRIVING MY JEEP RUBICON OFF ROAD IN 4WD HIGH AND WAS HEADING DOWN A STEEP SLOP AND WHILE SHIFTING MY 6 SPEED MANUAL TRANSMISSION FROM 3RD TO 2ND THE GEAR SHIFT ARM PULLED OF ITS MOUNT. DUE TO THE SHIFT ARM ASSEMBLY COMING OFF, I MISSED 2ND GEAR AND ENDED UP STUCK IN NEUTRAL. BEFORE I REALIZED EXACTLY WHAT HAPPENED I HAD TRAVELED ABOUT 20 YARDS FREEWHEELING. DUE TO THE SPEED INCREASE I HAD TO APPLY MY BRAKES WHICH THEN CAUSED THE JEEP TO SLIDE SIDEWAYS. I WAS ABLE TO GAIN CONTROL AND RIDE THE BRAKES DOWN TO THE BOTTOM OF THE SLOPE WHERE I INVESTIGATED WHAT HAPPENED AND THEN HAD TO MAKE TEMPORARY REPAIRS AS I WAS STUCK IN A RAVINE WITH NO EASY WAY OUT. AFTER A COUPLE OF HOURS ATTEMPTING TO GET THE SHIFT ASSEMBLY REINSTALLED I WAS ABLE TO DRIVE OUT OF THE RAVINE AND BACK TO CAMP TO IMPROVE THE TEMP REPAIR. I DID NOT DRIVE THE JEEP AGAIN THAT WEEKEND UNTIL I WAS READY TO HEAD HOME. I DROVE IT THE 280 MILES HOME WITH THE TEMPORARY REPAIR IN PLACE. *TR
Power train, Electronic stability control (ESC), Engine, Oct 22, 2016
JEEP RANDOMLY STALLS AND ENGINE DIES WHILE DRIVING. JEEP HAS REPLACED O2 SENSOR, PCM AND TIPM. PROBLEM IS STILL OCCURRING. VERY DANGEROUS TO DRIVE NOT KNOWING WHEN THE ENGINE WILL QUIT WORKING. PROBLEM STARTED OCCURRING AROUND 45000 MILES AND IS STILL OCCURRING
Power train, Electrical system, Exterior lighting, Visibility/wiper, Oct 20, 2016
VEHICLE STALLS AT RANDOM TIMES BUT MOST OFTEN WHEN PUTTING INTO REVERSE AFTER SITTING FOR A WHILE. IT HAS STALLED WHILE DRIVING ON MAJOR ROADS WHICH COULD HAVE BEEN LIFE THREATENING. THE TRANSMISSION ALSO SHIFTS VERY JERKY AT TIMES FOR NO REAL REASON. THE WINDSHIELD WIPERS WILL COME ON RANDOMLY AND USUALLY SEEM TIED TO TURN ON THE TURN SIGNALS WHICH HAPPEN TO BE ON THE OTHER CONTROL KNOB. LIGHTS WILL DIM ON NAV/RADIO WHEN WINDSHIELD WIPERS ARE TURNED ON. I WOULD SAY THERE IS AN OBVIOUS ELECTRICAL/COMPUTER ISSUE THAT MUST BE CAUSING THESE THINGS TO HAPPEN. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS. *TR
Power train, Engine, Aug 8, 2016
2 ISSUES WITH MY 13 WRANGLER UNLIMITED 1ST ... ENGINE TEMP GETS UP TO ABOUT 80 PERCENT OF THE GUAGE. I HAVE HAD IT IN 3 TIMES THEY REPLACED THE WATER PUMP TWICE AND STILL SAME ISSUES. THEY HAVE REPLACE THERMOSTAT COOLANT FLUSH ECT. THE DEALER CONNOT FIND OUT WHATS WRONG. I HAVE RESORTED TO ADDING A SECONDARY COOLANT FAN AND IT HELPS A BIT BUT ITS STILL A PROBLEM IVE HAD SINCE A YEAR FATER BUYING IT. 2ND ... THE TRANSMISSION(AUTOMATIC) WHEN GOING UP ANY KIND OF INCLINE IT DOES NOT WANT TO SHIFT UNTILL ABOUT 6K RPMS. I HAVE HAD IT IN FOR THIS ALSO AND DEALER CLAIMS NOTHING THEY CAN FIND.
Power train, Jun 2, 2016
TRANSMISSION STALLED ON FREEWAY GOING 65 MPH. LUCKY TO BE ALIVE. COASTED OFF OF FREEWAY IN NICK OF TIME. THIS SHOULD NOT HAPPEN, HOW MANY OTHERS HAVE HAD THIS DEATH DEFYING EXPERIENCE.
Steering, Power train, Apr 22, 2016
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,200. PARTS DISTRIBUTION DISCONNECT.
Power train, Engine, Feb 16, 2016
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED WITHOUT WARNING AND STALLED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 04/07/16*LJ CONSUMER STATED IT IS COMPLETELY BROKE UPDATED 05/29/18*JB
Power train, Electrical system, Engine, Jan 20, 2016
MY JEEP ENGINE STALLED COMPLETELY. I WAS TAKING OFF FROM A STOP LIGHT ON A 4 LANE HIGHWAY AND IT STALLED WITH NO WARNING. I WAS ABLE TO ROLL TO A SIDE ROAD. I WAITED 5 MINS AND I WAS ABLET TO START IT BACK UP, REPLACED WHAT I THOUGHT WAS THE BATTERY. 3 DAYS LATER WAS ON A BUSY INTERSTATE IN DOWNTOWN MIAMI AND IT COMPLETELY STALLED AGAIN. IN THE MIDDLE OF A BUSY 6 LANE HIGHWAY, I WAS VERY LUCKY TO GET THROUGH THE TRAFFIC AND ROLL INTO THE MEDIAN. I WAITED 5 MINUTES AND WAS ABLE TO START IT AGAIN. DROVE DIRECTLY TO DEALERSHIP THAT SAID IT WILL TAKE WEEKS TO FIX. ALSO HAVE ISSUE WITH LURCHING TRANSMISSION AT BETWEEN 1500 TO 1600 RPM. IT CLUNKS INTO THE NEXT GEAR. ALSO, GETTING ELECTRICAL ISSUES WITH CIGARRETE LIGHTER. WHEN USING A CHARGER IN CIGARRETE LIGHTER THE RADIO DOES NOT WORK, IT BECOMES JUST STATIC.
Steering, Power train, Electrical system, Dec 18, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Dec 1, 2015
WHILE CLIMBING A ROCKY GRADE IN 4 WHEEL DRIVE LOW, THE TRANSMISSION SLIPS, PAUSES AND SLOWS DOWN, THEN SUDDENLY CATCHES AND LURCHES FORWARD. THIS HAS BECOME DANGERIOUS AS WE TRAVEL ON NARROW ROADS WITH DROP OFFS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST FEW MONTHS.
Power train, Nov 17, 2015
VEHICLE CLIPPED/RUBBED ON A ROCK ON THE SIDE OF A PUBLIC ROAD WHILE TRAVELING APPROXIMATELY 30-35MPH IN A NEAR STRAIGHT LINE. NO DAMAGE AT ALL TO WHEELS, TIRES , BALL JOINTS, CONTROL ARMS, OR OTHER BRACKETRY. AXLE HOUSING CRACKED OPEN AND CAUSED THE VEHICLE TO LOSE CONTROL AS THE STEERING SYSTEM NO LONGER CAN WORK FROM THIS BREAK. UPON RESEARCH OF THE JEEP WRANGLER JK MODEL AXLE HOUSING FAILURES, THERE APPEARS TO BE MANY DOCUMENTED CASES OF THE FAILURE. MAJOR AUTOMOTIVE PUBLICATIONS HAVE WRITTEN ABOUT THE KNOWN WEAKNESS AND FAILURES OF THIS AXLE HOUSING AND MANY AFTERMARKET COMPANIES SELL PRODUCTS TO REINFORCE THE AXLE HOUSING. THE DAMAGE TO MY THIS VEHICLE APPEARS TO BE IN THE EXACT SAME PLACE AS OTHERS FOUND ONLINE.
Suspension, Power train, Sep 8, 2015
PURCHASED VEHICLE USED IN MAY 2015. I'M THE SECOND OWNER. ON APPROXIMATELY AUG. 29, WHILE DRIVING AND MAKING A LEFT TURN FROM A STOP, I HEARD A BANGING NOISE. THE SAME BANGING NOISE HAPPENED ABOUT 1 WEEK LATER (SEP. 3), BUT THIS TIME WHEN TURNING RIGHT FROM A STOP. I DROVE THE VEHICLE HOME AND INSPECTED UNDER THE VEHICLE TO CHECK IT OUT. I DISCOVERED THAT THE UPPER CONTROL ARMS ON BOTH THE DRIVER REAR AND PASSENGER REAR SIDES WERE COMPLETELY BROKEN. VEHICLE IS STILL UNDER 3 YEAR 36/000 FACTORY WARRANTY AND I ALSO PURCHASED AN EXTENDED WARRANTY. THE DEALER PROVIDED A "RECALL REPORT" WHICH CAME BACK CLEAN. MY VEHICLE HAS BEEN PARKED SINCE SEP 3. I AM HAVING IT TOWED TO A CHRYSLER DEALERSHIP IN A COUPLE OF DAYS AFTER PARTS COME IN FOR REPAIR. THIS VEHICLE COULD HAVE COME TOTALLY APART HAD I BEEN DRIVING AT A HIGH RATE OF SPEED. IN ADDITION, THE REAR CV JOINT NEEDED TO BE REPLACED. UPDATED 10/07/15. *JB
Suspension, Power train, Wheels, Mar 24, 2015
MY JEEP HAS A PROBLEM WITH THE FRONT TIRE ALIGNMENT . THE RIGHT AND LEFT TIRE WEAR TO FAST ATD THE OUTER SIDE CAUSING POSSIBLE PROBLEM DURING HANDLING ON WET ROADS. I HAVE TAKE THE JEEP TO A SHOP TO BE ALIGN, BUT THE MECHANIC TOLL ME THAT THE PROBLEM WITH MY JEEP IS THE CAMBER POSITION AND THESE POSITION IS SET BY THE FACTORY. THE FACTORY DESENT WANT TO MAKE THE REPLACEMENT OF THE FRONT DIFFERENTIAL AND THE RELATED COMPONENT. WHAT I CAN DO TO RESOLVE THESE ISSUE? *TR
Power train, Fuel/propulsion system, Mar 21, 2015
FOLLOWING THE RECALL NUMBER N28/NHTSA 13V-234 AND P61/NHTSA 14V-631 I TOOK MY CAR TO POTAMKIN'S PLANET DODGE CHRYSLER JEEP DEALER IN MIAMI FLORIDA 33172 ON MARCH 13, 2015. THEY LEFT THE CAR THERE FOR ONE DAY AND THEY GAVE ME THE RECEIPT STATING "TRANSMISSION OIL COOLER TUBE - REPLACE POWER STEERING TUBE, INSPECT TRANSMISSION OIL COOLER TUBE, INSTALL PROTECTIVE SLEEVE AND BLEED POWER STEERING SYSTEM" AND ALSO "HEATED POWER SIDE VIEW MIRROR WIRE HARNESS - REPAIR INSTALL NEW MIRROR CONNECTORS AND WATER SHIELDS." I INSPECTED THE CAR MYSELF AFTER PICKUP AND I NOTICED NONE OF THE REPAIRS WERE DONE. I WENT BACK TO THE DEALER ON MARCH 21, 2015 AND I SPOKE WITH THE SERVICE DEPARTMENT MANAGER, [XXX]. THE CAR WAS INSPECTED AGAIN AND, IN FACT, NO WORK HAD BEEN DONE. THEY THEN INSTALLED THE SLEEVE IN THE TRANSMISSION OIL COOLER TUBE AND HE TOLD ME IT WAS THE ONLY WORK NEEDED. SO THE PREVIOUS INFORMATION ON MARCH 13, 2015 WAS FRAUDULENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Fuel/propulsion system, Feb 17, 2015
WHEN I GO TO THE GAS STATION TO FUEL UP, I ENGAGE THE PUMP LOCK LEVER SO THE PUMP WILL FILL UP AND SHUT OFF AUTOMATICALLY WHEN MY GAS TANK IS FULL. UNFORTUNATELY, THE FUEL PUMP DISENGAGES TOO LATE, AND AN UNBELIEVABLY EXCESSIVE AMOUNT OF FUEL WILL SPURT OUT, CASCADING DOWN THE SIDE OF MY VEHICLE. 2 DIFFERENT DEALERSHIPS HAVE ATTEMPTED TO RESOLVE THE ISSUE, YET THE PROBLEM PERSISTS. I HAVE FILLED UP AT GAS STATIONS ACROSS NO LESS THAN 10 DIFFERENT STATES - FROM THE WEST COAST TO THE NORTHEAST; WITH A VARIETY OF FUEL PUMP STYLES; AMID VARIOUS TEMPERATURES; YET THE ONLY VARIATION IS THE VELOCITY WITH WHICH THE FUEL SPRAYS FROM THE PUMP. *TR
Steering, Power train, Jan 15, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.
Steering, Power train, Dec 30, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Dec 17, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Dec 1, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT LOW SPEEDS, THE ENGINE FAILED TO ACCELERATE WHEN SHIFTED FROM FIRST GEAR TO A HIGHER GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/09/15*LJ