2013 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 653 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Wrangler model years with reports.
Of the 2013 reports, 14 involved a crash and 16 involved a fire. 8 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Representative owner complaints: power train
230 reports, newest first. Show all
Power train, Engine, Mar 19, 2014
I RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FOR THE TRANSMISSION OIL COOLER TUBE IN OCT. 2013. 5 MONTHS LATER I'M STILL BEING TOLD BY MY DEALER THAT I'M ON A WAITING LIST TO HAVE THIS TAKEN CARE OF. I DON'T KNOW WHAT THE NHTSA'S DEFINITION OF REMEDYING THIS DEFECT WITHIN A REASONABLE TIME IS, HOWEVER, 5 MONTHS DEFINITELY SEEMS EXCESSIVE TO ME FOR A RECALL THAT STATES "THE LOSS OF TRANSMISSION FUNCTION MAY INCREASE THE RISK OF A CRASH". *TR
Power train, Mar 13, 2014
RECEIVED NOTIFICATION FROM CHRYSLERSAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION REPORTS TRANSMISSION OIL COOLER TUBE CAN CAN WEAR AND LEAK AND CAUSE A FIRE-NOTICE WAS OCTOBER 2013-HAVE CONTACTED ZAPPONE CHRYSLER IN CLIFTON PARK, NY & CHRYSLER HOT LINE REPEATEDLY TO HAVE THIS CORRECTED-TODAY THE DEALER AGAIN TOLD ME SORRY WE GET ABOUT ONE KIT EVERY 2 WEEKS FROM CHRYSLER. IF CHRYSLER CANNOT REPAIR IMMEDIATELY I WOULD WANT THEM TO TAKE THE VEHICLE BACK & REFUND OUR PAYMENT. *TR
Steering, Power train, Mar 13, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Steering, Power train, Mar 12, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN JANUARY 2014. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Steering, Power train, Mar 12, 2014
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER STATED IT HAS BEEN OVER 6 MONTHS. *JB
Power train, Mar 7, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR THE CONTACT RECEIVED THE NOTIFICATION SIX MONTHS PRIOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE TUBE COOLER WAS ON RESTRICTION AND THE DEALER PLACED THE CONTACT ON AN INDEFINITE WAITING LIST. THE VEHICLE DID NOT EXPERIENCE A FAILURE. *TR
Steering, Power train, Mar 7, 2014
THIS WEBSITE SYSTEM DOES NOT SEEM PARTICULARLY WELL-SUITED FOR THIS FEEDBACK. I HAVE RECEIVED REPEATED RECALL NOTICES FROM CHRYSLER REGARDING THE TRANSMISSION COOLER TUBE. NHTSA 13V-234. ON THOSE FORMS, IT REQUESTS THAT WE LOG ONTO SAFERCAR.GOV IF THE DEALER FAILS TO REPAIR THE DEFECT WITHIN A REASONABLE TIME. I CANNOT FIND ANY PLACE TO REGISTER THAT COMPLAINT EXCEPT HERE. I HAVE RECEIVED A SERIES OF HARCOPY MAILINGS BETWEEN PERHAPS SEPTEMBER 2013 AND CURRENT (MAR 2014). THEY SUGGEST I CALL A LOCAL JEEP DEALER TO SCHEDULE A REPAIR. EACH TIME I CALL THE SERVICE DEPARTMENT OF THE LOCAL JEEP DEALER, I GET A DIFFERENT RESPONSE, SUCH AS "WE ONLY HAVE ENOUGH PARTS TO REPAIR VEHICLES ON THE EAST COAST FIRST. WE WILL EVENTUALLY CALL YOU WHEN WE HAVE PARTS AVAILABLE TO REPAIR YOURS IN COLORADO" THE NEXT TIME, THE DEALER SAID THEY STILL DON'T HAVE PARTS, AND THAT I MUST JUST KEEP CALLING BACK EVERY WEEK OR SO TO SEE WHEN THEY ARRIVE. THE THIRD TIME I CALLED THEY ASSURED ME THAT JEEP WILL CALL ME AS SOON AS THEY ARE AVAILABLE. THE FOURTH TIME THE LOCAL DEALER SAID THEY HAD NO MECHANISM TO CONTACT ME WHEN PARTS BECOME AVAILABLE, AND THE BURDEN WAS INDEED ON ME TO KEEP CALLING. WHAT A STUPID SYSTEM. MY DAUGHTER ALSO HAS A JEEP (A 2003 GCHEROKEE). SHE HAS UNDERGONE SIMILAR HASSLES WITH PARTS NOT BEING AVAILABLE FOR MORE THAN A YEAR FOR A RECALL. EACH TIME SHE CALLS IT IS A DIFFERENT STORY. I DON'T KNOW WHAT THE NHTSA BELIEVES IS A "REASONABLE TIME". BUT IT SEEMS STUPID TO KEEP MAILING ME HARDCOPY RECALL NOTICES IF JEEP DOESN'T HAVE THE PARTS OR ABILITY TO MAKE THE REPAIR. AND WHEN I CALL JEEP, THEY SHOULD HAVE A TRUE AND CONSISTENT STORY ABOUT WHAT I NEED TO DO TO GET THE REPAIR COMPLETED. *TR
Steering, Power train, Mar 6, 2014
TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACT?S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD *TR
Power train, Mar 5, 2014
RECEIVED SAFETY RECALL NOTICE N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE WHICH AFFECTS SOME 2012 AND 2013 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. I CONTACTED OUR JEEP DEALER RIGHT AWAY AND THE RESPONSE I RECEIVED FROM THEM WAS THERE IS A NATIONAL BACKORDER ON THE PART IN QUESTION AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE. I HAD THEM PLACE ME ON A LIST THAT EXTENDED INTO 2015 FOR REPLACEMENT WHEN AND IF THEY GET THE PART. *TR
Steering, Power train, Feb 26, 2014
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE, LAST SUMMER. AS OF FEBRUARY 13, 2014, THE REPAIRS STILL HAVE NOT BE COMPLETED. *JB
Power train, Fuel/propulsion system, Feb 26, 2014
WAS INFORMED IN SEPTEMBER OF A RECALL ON THE TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. CAUSING A LOSS OF FLUID, LOSS OF TRANSMISSION FUNCTION INCREASING THE RISK OF A CRASH. EVERY TIME I CALL THEY SAY THEY HAVE NO PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS AND THEY KEEP SAYING THE SAME THING. SAFETY RECALL N28/NHTSA 13V-234. *TR
Steering, Power train, Feb 26, 2014
TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE VEHICLE HAVE NOT BEEN SERVICED UNDER THE RECALL BECAUSE THE NEEDED PART WOULD BECOME AVAILABLE UNTIL THIRTY EIGHT WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
Power train, Feb 26, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE PARTS REQUIRED TO COMPLETE THE RECALL REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS INITIALLY CONTACTED TO SECURE AN APPOINTMENT FOR THE REPAIRS, BUT THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Power train, Engine, Feb 25, 2014
RECEIVED A NOTIFICATION THAT THERE WAS A RECALL LIN DEC. 2013. SAFETY RECALL N28/NHTSA 12V-234 TRANSMISSION OIL COOLER TUBE. CALLED DEALER TO SET UP APPT. THEY PUT ME ON A WAITING LIST TELLING ME THEY ONLY RECEIVE 1-2 PARTS A WEEK. CALLED BACK FEB 24, 2014. THEY STILL HAVE NO PARTS. NOW THERE'S NO WAITING LIST NOW. LETTER SAID TO REPORT IT IF IT'S NOT FIXED IN A REASONABLE AMOUNT OF TIME, SO HERE'S THE REPORT. DEALER IS CLEAR LAKE JEEP JUST OUTSIDE OF HOUSTON, TX. *TR
Power train, Feb 25, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS PLACED ON A WAITING LIST THAT WAS SCHEDULED TO EXCEED TWO YEARS FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Power train, Feb 21, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Feb 20, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY WERE ONLY RECEIVING ONE RECALL PART EVERY TEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09-04-14 *BF
Steering, Power train, Feb 20, 2014
I RECEIVED A RECALL NOTIFICATION IN SEPTEMBER, 2013 WARNING THAT THE TRANSMISSION OIL COOLER TUBE MAY COME INTO CONTACT WITH THE POWER STEERING FLUID RETURN TUBE, CAUSING A LEAK AND POSSIBLY A FAILURE OR CRASH. THE VEHICLE HAS BEEN TO THE AUTONATION DEALERSHIP ON 116TH AVE. IN BELLEVUE, WA A TOTAL OF THREE TIMES SINCE SEPTEMBER 2013 TO ADDRESS THIS ISSUE. IT IS NOW ALMOST MARCH 2014 AND IT STILL HAS NOT BEEN FIXED. THEY ARE PLACING ALL THE BLAME ON CHRYSLER FOR NOT BEING ABLE TO SUPPLY THE PARTS. I CALLED CHRYSLER THIS MORNING TO CONFIRM THE INSANE WAITING TIME FOR THE PARTS TO REMEDY THE RECALL. THE IDEA THAT IT TAKES IN EXCESS OF 5 MONTHS JUST TO GET PARTS FOR A SERIOUS RECALL ISSUE IS PREPOSTEROUS, AND THE LACK OF ACTION NEGLIGIBLE. *TR
Steering, Power train, Feb 20, 2014
TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
Steering, Power train, Feb 18, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Feb 18, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED THE REMEDY KIT ONCE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE CONTACT TO HAVE THE DEFECT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Feb 18, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Feb 15, 2014
THERE IS A POWER TRAIN RECALL ON MY JEEP. THE DEALERSHIP CANT GET THE PART IN. WE GOT THE NOTICE IN THE SUMMER. HOW LONG DO THEY HAVE TO FIX THIS, AND WHAT STEPS CAN I TAKE NOW? MY CAR IS IN THE SHOP NOW FOR ANOTHER PROBLEM WITH THE ELECTRICAL SYSTEM THAT THERE IS A SERVICE BULLETIN FOR. I ASKED THE SERVICE PERSON WHAT WOULD HAPPEN IF THE PART IN QUESTION BROKE BEFORE IT WAS AVAILABLE AND SHE TOLD ME THAT CHRYSLER TOLD THE DEALERSHIPS TO "PUT A BANDAID ON IT"?? MY CHILD DRIVES THIS JEEP! *TR
Steering, Power train, Feb 6, 2014
TL* THE CONTACT OWNS 2013 JEEP WRANGLER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE RECALL REPAIR HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT REPLYING TO THE DEALER TO ADVISE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Power train, Feb 5, 2014
IN EARLY JANUARY, I CONTACTED MY LOCAL CHRYSLER DEALER TO INQUIRE ABOUT THE RECALL. AT THAT TIME, I WAS INFORMED THAT ONLY 2 REPLACEMENT PARTS PER MONTHS WERE BEING SHIPPED TO THE DEALERSHIP TO SUPPORT THE RECALL NOTICE. WHEN I CHECKED BACK ON JANUARY 27, I WAS TOLD THAT I AM 28TH ON THE LIST, MEANING I WILL BE WAITING ANOTHER 14 WEEKS FOR MY PART TO BE INSTALLED. AS I UNDERSTAND THE NOTICE, THE POTENTIAL FAILURE OF THE TRANSMISSION MAY INCREASE THE RISK OF A CRASH. HOW MANY CRASHES WILL IT TAKE BEFORE A CLASS ACTION LAWSUIT IS NEEDED TO GAIN VISIBILITY TO THIS OBVIOUS LACK OF ATTENTION BY CHRYSLER? I WOULD EXPECT THE FEDERAL GOVERNMENT IS MONITORING THIS SITUATION, AND WILL ACT ON MY BEHALF TO QUICKLY REMEDY THIS SITUATION. *TR