2013 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 653 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Wrangler model years with reports.
Of the 2013 reports, 14 involved a crash and 16 involved a fire. 8 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Representative owner complaints
653 reports, newest first.
Engine, Feb 28, 2018
OIL ADAPTER HOUSING IS LEAKING OIL. NOTICED WHEN I WAS GETTING A ROUTINE OIL CHANGE.
Electrical system, Engine, Feb 13, 2018
HEATER CORE CLOGGED.RADIATOR SLUDGE LEFTOVER FROM CASTING SAND IN CYLINDER HEADS CIRCULATED THRU HEATING AND COOLING SYSTEMS CAUSE SAND TO SETTLE IN RADIATOR AND CLOG HEATER CORE
Engine, Feb 11, 2018
OIL FILTER HOUSING, CRACKED RESULTING IN LOSS OF LARGE AMOUNTS OF OIL, ENGINE HAS 82,000 MILES AND OIL HAS BEEN CHANGED EVERY 3000-3500, USING MANF RECOMMENDED OIL AND FILTER. STARTED LEAKING LARGE AMOUNT OF OIL AND BURNING SMELL, DEALER STATED THAT THE OIL FILTER HOUSING WAS CRACKED DUE TO OVER TIGHTENING OF OIL FILTER CAP. THIS IS NOT TRUE, HAVE FOR THE LAST 4 YEARS USED A TORQUE WRENCH TO THE MANF SPECIFICATIONS PRINTED ON THE OIL FILTER CAP. REVIEWING THIS ON THE INTERNET AND SEES TO BE A COMMON PROBLEM ON THE PENSTAR ENGINE WHICH CHANGED FROM BOTTOM MOUNT TO TOP MOUNT OIL FILTER. MANY OTHERS HAVE HAD THE REPLACEMENT COVERED UNDER THE 100,000 MILE WARRANTY BUT THIS LOCAL DEALERSHIP STATES IT WAS USER ERROR AND REFUSES TO COVER. WOULD LIKE FOR NHTSA TO REVIEW THE NUMBER OF ISSUES OTHER JEEPS HAVE HAD WITH THIS PART BREAKING, AS DEALER WARNED THIS IS A POTENTIAL FIRE HAZARD WITH THE OIL LEAKING.
Air bags, Seat belts, Vehicle speed control, Feb 7, 2018
AIRBAG LIGHT IS ON, CRUISE CONTROL (AS WELL AS ALL OTHER CONTROLS MOUNTED ON THE STEERING WHEEL) ARE INOPERABLE. THIS WAS GRADUAL; I NOTICED CRUISE CONTROL DIDN'T WORK FIRST, THEN THE REST OF THE CONTROLS INCLUDING THE AIRBAG STOPPED SHORTLY AFTER. THIS WAS DURING HIGHWAY DRIVING (A COAST-TO-COAST ROAD TRIP).
Other or unspecified, Jan 24, 2018
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO HASTINGS CHRYSLER CENTER (2980 VERMILLION STREET, HASTINGS, MN 55033), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE WAS DIFFICULT TO DUPLICATE. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Engine, Jan 8, 2018
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. PERFORMANCE CHRYSLER DODGE JEEP RAM CENTERVILLE IN CENTERVILLE, OHIO WAS MADE AWARE OF THE FAILURE AND REPLACED THE POWER CONTROL MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Structure, Engine, Jan 8, 2018
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE ON THE NUMBER TWO CYLINDER, AND THE COIL AND SPORT PLUG NEEDED TO BE REPLACED. A SERVICE CENTER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED TWO YEARS LATER. THE DEALER INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Electrical system, Engine, Jan 6, 2018
OUT OF THE BLUE THE JEEP WOULD NOT START ONE MORNING. THERE WERE NO WARNING SIGNS. IT HAD TO BE TOWED TO THE DEALER. TURNS OUT THE WCM (WIRELESS CONTROL MODULE) FAILED IN THE IGNITION SO THE KEYS WERE NOT RECOGNIZED BY THE MODULE. THEY REPLACED THE PART (WOULD NOT COVER UNDER OUR EXTENDED WARRANTY WE PURCHASED!!!!) AND REPROGRAMMED BOTH OUR KEYS. $385.00 LATER IT NOW STARTS.
Visibility, Jan 2, 2018
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CLIMATE CONTROL ONLY FUNCTIONED FOR THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. IMPERIAL CHRYSLER DODGE JEEP RAM (10 UXBRIDGE RD, MENDON, MA) DIAGNOSED THAT THE HEATER CORE WAS CLOGGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE DID NOT HAVE ANY RECALLS; HOWEVER, IF THE CONTACT PAID TO HAVE THE VEHICLE REPAIRED AND A RECALL GOT ISSUED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Steering, Electrical system, Wheels, Dec 31, 2017
WHEN YOU HIT A BUMP OR EVEN A ROCK ON THE HIGHWAY OR ANY ROAD, SOMETHING HAPPENS THE FRONT END IT STARTS SHAKING LIKE CRAZY ITS AS IF YOU HAD A BLOW OUT. NORMALLY AROUND 35 TO 50 MILES AN HOUR. THIS IS HAPPENING TO MANY JEEP OWNERS THEY CALL IT THE "JEEP DEATH WOBBLE." IT IS A VERY FRIGHTENING SITUATION. THE STEERING WHEEL AND THE WHOLE FRONT END SHAKES BACK AND FORTH. SLOWING DOWN DOES NOT CORRECT THE PROBLEM AS SOME PEOPLE HAVE SUGGESTED YOU HAVE TO COME TO A COMPLETE STOP. AND THEN START DRIVING AGAIN. THIS HAPPENED ON A BUSY HIGHWAY WHERE THERE IS NOT WAY OF PULLING OVER OR ON A ROAD AND IT ALSO HAPPENED ON THE CITY STREETS. THIS CAN CAUSE A SITUATION, THERE HAS BEEN NO RECALL ON THE ISSUE BUT HAVE HEARD MANY STORIES ABOUT THIS ISSUE. IT DOES NOT HAPPEN ALL THE TIME , BUT WHEN IT DOES IT IS VERY FRIGHTENING . THIS HAS HAPPENED SEVERAL TIMES BUT I HAVE DECIDED TO MAKE A COMPLAINT ABOUT IT. I HAVE NOT MADE VIDEO OF IT BECAUSE YOU NEVER KNOW WHEN IT WILL HAPPEN, BUT HAVE SEEN SEVERAL ON YOU-TUBE OF VEHICLES WITH THE SAME ISSUE. I FEEL CHRYSLER JEEP SHOULD TAKE FULL RESPONSIBILITY FOR IT. ALSO THE ELECTRIC ON THE BLINKERS SEEM TO BE GOING OUT OFTEN ALSO. REPLACING A BULB DOES NOT WORK IT IS THE WHOLE SOCKET OR WIRING SYSTEM THAT NEEDS TO BE REPLACED. I I RESEARCH THESE ISSUES MANY MANY JEEP OWNERS COMPLAIN ABOUT THE SAME THING
Visibility, Dec 29, 2017
A WELL-KNOWN FAULT SINCE 2013, A SELF-DESTRUCTIVE FAULTY HEATER CORE PART #68004193A WHICH SHEDS CASTING SAND CAUSING COMPLETE SHUT DOWN OF RADIATOR & OIL COOLER & ENGINE OPERATION. IN ADDITION, CAUSES CERTIFIED JEEP MECHANICS TO MIS-DIAGNOSE RESULTING IN ADDITIONAL COSTLY TIME & EXPENSE. DAMAGE DONE TO REPLACE HEATER CORE, RADIATOR, OIL COOLER AN ADDITONAL $2,382. WHILE STILL DRIVEABLE IN BELOW-FREEZING TEMPERATURES, PASSENGERS SUBJECT TO NO HEAT. *JS
Other or unspecified, Dec 29, 2017
A HAZARD TO EVERY OCCUPANT, HEATING SYSTEM QUITS WORKING DUE TO FAULTY SELF-DESTRUCTING HEATER CORE THAT ALSO DISABLES OIL COOLER AND RADIATOR. ORIGINAL PART NUMBER #68004193A SHEDS ALL CASTING SAND THEN CAUSING CLOGS & TOTAL SHUT DOWNS. CLEARLY KNOWN WELL SINCE 2013 WITH NO WARNING TO ANY OWNERS (REFERENCE THEIR OWN JEEP FORUM). IN ADDITION TO FROZEN PASSENGERS AND COMPLETE SHUT-DOWN @ 'ANYTIME', THE $110 MADE-TO FAIL PART RESULTS IN $2,382 ADDED EXPENSE, AS WELL AS MULTIPLE MIS-DIAGNOSIS EXPENSE(S) BY THEIR OWN CERTIFIED MECHANICS. CRIMINAL
Structure, Service brakes, Dec 27, 2017
AT ONLY AROUND 20,000 MILES WHILE TURNING RIGHT AND BRAKING I WOULD HEAR A CRUNCH SOUND. ALSO THE CLOTH TOP ON THE JEEP WAS MANUFACTURED VERY TIGHTLY AGAINST THE SIDE ROLL BARS AND ARE WEARING OUT THE CLOTH ON THE POLES WHICH WILL EVENTUALLY END UP WITH A TORN MATERIAL. I'VE HAD TO REPLACE THE PLASTIC BACK WINDOW AT 17,0000 MILES BECAUSE OF THE LACK OF VISIBILITY. CURRENTLY THE JEEP HAS 28,000 MILES AND IS GARAGE KEPT. THE FENDER FLARES HAVE STARTED FADED ALREADY TOO.
Power train, Other or unspecified, Engine, Dec 18, 2017
NO HEAT! CLOGGED HEATER CORE! GRIT AND SLIME IN DIRTY/DISCOLORED OEM COOLANT (10 YR/150K MILE RATED). NEVER TOUCHED OR ADDED TO, UNLESS UNDOCUMENTED BY DEALER. THIS IS OUR FAMILY VEHICLE THAT MY WIFE/KIDS USE DAILY, AND IT IS ABOUT 10F HERE IN VT RIGHT NOW. VERY COMMON CHRYSLER ISSUE APPARENTLY AND DEALER DOES NOTHING BUT ATTEMPT TO FLUSH MULTIPLE TIMES WHICH DOES NOT SOLVE THE PROBLEM AND IS A HUGE INCONVENIENCE! I AM STILL UNDER 5 YR/100K POWERTRAIN WARRANTY, SINCE WHEN IS COOLING SYSTEM NOT PART OF POWER TRAIN? HEAT WAS REDUCED LAST WINTER, THIS WINTER VIRTUALLY NONE. DANGEROUS TO CONSTANTLY CLEAR THE WINDSHIELD WITH NO DEFROST! THIS NEEDS TO BE A RECALL
Other or unspecified, Nov 26, 2017
MY JEEP STALLS WHEN GOING DOWN THE HIGHWAY AND THERE IS NO POWER STEERING OR BRAKES I HAVE TAKEN IT IN TO LOCAL JEEP DEALER AND CAN FIND NOTHING WRONG IT ALSO STALLS WHEN BACKING UP OR GOING FORWARD IT DOES START BACK UP BUT ON THE HIGHWAY IT DOESN'T START RIGHT AWAY IT TAKES 10 TO 15 MINUTES IT'S VERY DANGEROUS THIS IS GETTING TO BE A COMMON THING SOMEBODY IS GOING TO GET HURT OR KILLED THANK YOU FOR YOUR TIME THIS REALLY NEEDS TO BE ADDRESS
Power train, Fuel/propulsion system, Nov 18, 2017
IS NOT SHIFTING INTO GEAR WHILE DRIVING IT-WAS TOLD MY ANOTHER MECHANIC THAT IS READING AS A SHIFT CONTROL MODULE ISSUE UNDER DIAGNOSTIC TESTING MACHINE- SHOULD BE COVERED BY POWER TRAIN WARRANTY- VEHICLE ONLY HAS 69K MILES- CALLING CHRYSLER JEEP
Electrical system, Other or unspecified, Fuel/propulsion system, Nov 14, 2017
THE VEHICLE STALLED OUT ON ONE OCCASION SEVERAL MONTHS AGO. IT CRANKED AND CRANKED BUT WOULDN'T TURN OVER. TODAY WHEN TRYING TO LEAVE, I COULDN'T GET IT TO TURN OVER...AFTER ABOUT HALF AN HOUR AND MY BATTERY ALMOST DYING I DISCONNECTED THE NEGATIVE CONNECTION TO BATTERY AND IT FIRED UP AFTER RECONNECTING. I'M READING THERE ARE 50,000+ VEHICLES WITH A TIPM ISSUE AND BELIEVE THIS IS IMPACTING MY JEEP. IT'S A $1300 FIX THAT I THINK CHRYSLER/JEEP SHOULD OWN.
Engine, Nov 13, 2017
JUST PURCHASED, HEAT NOT WORKING. HAD HEATER CORE FLUSHED, HEAT WORKED FOR ONE WEEK AND NOW BLOWS VERY HOT ON RIGHT SIDE AND LUKE WARM ON LEFT SIDE. THE SAME SYMPTOMS AS THE CASTING SAND PLUGGING THE HEATER CORE. I NOW HAVE TO TAKE BACK TO SHOP TO FLUSH HEATER CORE AGAIN. NOT GOOD.
Steering, Fuel/propulsion system, Nov 11, 2017
MY JEEP WRANGLER HAS STALLED OUT WHILE DRIVING 2X AND THEN DOES NOT RESTART EVEN THOUGH IT IS CRANKING OVER. AFTER 15 MINUTES OF SPORADIC ATTEMPTS TO RESTART IT STARTS AND RUNS FINE. I REPLACED THE CAM POSITION SENSOR AND THE MAP SENSOR AT THE DEALER AFTER THE FIRST INSTANCE AND DROVE 4000 MILES WITHOUT A PROBLEM. IT JUST HAPPENED AGAIN TODAY. IT DOES NOT STUTTER LIKE POOR GAS DELIVERY OR COUGH IT JUST QUITS LOSING POWER STEERING AND POWER BREAKS WHILE I AM GOING DOWN THE ROAD.
Other or unspecified, Nov 9, 2017
HEATER DOES NOT PRODUCE WARM AIR ON DRIVER SIDE OF VEHICLE THROUGH FLOOR, VENT, OR DEFROST. DRIVING SPEED DOES NOT AFFECT TEMPERATURE ON DRIVER SIDE. HEAT WILL SOMETIMES GET WARM ON DRIVER SIDE AFTER AN HOUR OF DRIVING. APPEARS TO BE RELATED TO STAR CASE S12307000008. THIS IS A WIDE SPREAD, KNOWN ISSUE, THAT IS VERY EXPENSIVE TO REPAIR. IT IS DANGEROUS AS WELL DUE TO ICE BUILD UP ON WINDSHIELD BECAUSE THERE IS NO DEFROST HEAT ON DRIVER SIDE.
Air bags, Oct 30, 2017
TAKATA RECALL. AIRBAGRECALL.COM TELLS ME I'M AT RISK BUT DOES NOT LIST A RECALL FOR MY VEHICLE AT THIS TIME.
Other or unspecified, Engine, Fuel/propulsion system, Oct 24, 2017
VEHICLE EXHIBITS STALLING AND ENGINE SHUT OFF AT IDLE OR LOW SPEEDS BELOW 60 MPH. VEHICLE BUCKS/SLIPS/JERKS AT SPEEDS OF 60 MPH+ AS WITNESSED BY DEALER SERVICE MECHANIC. VEHICLE INTERMITTENTLY WILL NOT GO INTO GEAR OR WILL REVERSE WHILE IN DRIVE AND MUST BE TURNED OFF AND RETURNED TO PARK, BEFORE ATTEMPTING TO RESTART. CHECK ENGINE LIGHT ON. NO DEALER CODES FOUND THEREFORE, UNABLE TO PROPERLY DIAGNOSE AND REPAIR. VEHICLE IS VERY UNSAFE AND UNSTABLE.
Engine, Oct 4, 2017
THE VEHICLE IS CONSUMING AN EXCESSIVE AMOUNT OF OIL (MORE THAN A QUART PER 250 MILES) AND IS OVERHEATING WHEN UNDER LOAD ON LONG CLIMBS. OVERHEATING AND/OR EXCESSIVE OIL CONSUMPTION CAUSES THE VEHICLE TO GO INTO "LIMP" MODE WHICH IS A SUDDEN AND COMPLETE LOSS OF POWER WHERE THE ENGINE WILL NOT GO OVER 3000 RPM. WHEN OIL LEVEL DROPS TO ABOUT 3 QUARTS LOW, THE CHECK ENGINE LIGHT COMES ON AND THE JEEP GOES INTO LIMP MODE. THE DEALERSHIP HAS REPLACED VALVE TAPPETS, THE LEFT CAMSHAFT AND THE LEFT CYLINDER HEAD UNDER MY CHRYSLER "MAXCARE" LIFETIME WARRANTY, BUT THE PROBLEM PERSISTS. JEEP CUSTOMER CARE IS NOW TELLING ME THE REPAIR MAY NO LONGER BE COVERED BY MY LIFETIME SERVICE CONTRACT (REFERENCE JEEP CUSTOMER CARE CASE NUMBER 32175924). THE SUDDEN LOSS OF POWER WHEN AT HIGHWAY SPEEDS FROM OVERHEATING AND/OR OIL LOSS IS A SAFETY ISSUE.
Steering, Air bags, Other or unspecified, Oct 3, 2017
AIR BAG LIGHT CAME ON, NONE OF THE STEERING WHEEL CONTROLS INCLUDING THE HORN ARE WORKING.
Other or unspecified, Oct 2, 2017
OUR JEEP STARTED STALLING ON OCCASION ABOUT 10 MONTHS AGO WHEN SITTING IN TRAFFIC. RESTART WAS IMMEDIATE. IT PROGRESSIVELY STARTED HAPPENING MORE OFTEN. FOUR MONTHS AGO WE TOOK IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP. THEY REPLACED A WIRING HARNESS FOR THE FUEL PUMP AND A SPARK PLUG. IT DID NOT FIX THE PROBLEM. THEY REPLACED A VALVE BODY FOR THE TRANSMISSION. THAT DID NOT FIX THE PROBLEM. THEY REPLACED A ROCKER ARM AND MULTIPLE OTHER PARTS AND STILL IT HAS NOT FIXED THE PROBLEM. ON SEPTEMBER 29, 2017, IT STALLED WHILE IN MOTION AT 30 MPH ON A CITY STREET. MY DAUGHTER WAS ALONE WHILE DRIVING IT AND SAT IN THE MIDDLE OF THE ROAD FOR 15 MINUTES BEFORE IT WOULD RESTART. WE HAVE TALKED WITH A MECHANIC THAT DOES NOT WORK FOR THE DEALERSHIP AND HE DOES NOT KNOW WHAT THE PROBLEM COULD BE. NO ONE SEEMS TO KNOW WHAT IS CAUSING THE PROBLEM AND IT COULD HAVE BEEN VERY DANGEROUS IF SHE HAD BEEN DRIVING AT A FASTER RATE OF SPEED OR IF THERE HAD BEEN MORE TRAFFIC. IT WAS A SUNNY DAY AND THE ROADS WERE DRY.