2013 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 653 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Wrangler model years with reports.
Of the 2013 reports, 14 involved a crash and 16 involved a fire. 8 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Representative owner complaints
653 reports, newest first.
Electrical system, Visibility/wiper, Sep 22, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 20, 2015
AIR BAG LIGHT CAME ON SATURDAY, SEPTEMBER 19,2015 AND SUNDAY SEPTEMBER 20, 2015. I DID NOT KNOW WHAT THE LIGHT MEANT. MY HUSBAND, [XXX] LOOKED IN THE MANUEL AND SAW IT WAS THE AIRBAG LIGHT. WE NEED TO KNOW IF THIS IS UNDER WARRANTY OR SINCE JEEP HAS HAD A LOT OF RECALLS ON THEIR AIRBAGS CAN WE GET THIS REPLACE FOR FREE. PLEASE R.S.V.P. AS SOON AS POSSIBLE. I USE THIS CAR TO GO TO WORK AND SHOPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
Electronic stability control (ESC), Engine, Fuel/propulsion system, Sep 20, 2015
AS I BEGIN TO PULL INTO HEAVY TRAFFIC, I HEAR AND SEE THE CHECK ENGINE LIGHT WARNING ALONG WITH THE SKID CONTROL LIGHT ILLUMINATING. THE CAR THEN STALLS LEAVING ME SITTING IN 70 MPH TRAFFIC. THE VEHICLE STARTS BACK UP BUT HAS A NOTICEABLE LOSS OF POWER. THIS LOSS OF POWER CONTINUED UNTIL I GOT HOME. WHEN I FINALLY GET HOME I USE A CODE READER WHICH INDICATED IT WAS A CAMSHAFT POSITION SENSOR. CODE P0344. THIS COULD HAVE BEEN A MUCH WORSE INCIDENT AS THERE WERE NO MECHANICAL ISSUES LEADING UP TO THIS.
Steering, Sep 18, 2015
CAR STARTS TO SHAKE VIOLENTLY AROUND 60 MPH, ESPECIALLY IF FRONT TIRES GO OVER BUMP OR DRAIN IN THE ROAD. UNABLE TO DRIVE UNLESS SLOW DOWN SIGNIFICANTLY - VERY DANGEROUS ON A HIGHWAY. STARTED AROUND JULY OF 2014 AND HAS BEEN HAPPENING SPORADICALLY EVER SINCE. LAST INCIDENT WAS 9/12/15
Service brakes, Sep 16, 2015
BRAKE BOOSTER MADE EXCESSIVE NOISE. DEALER REPLACED IN SEPTEMBER 2013. PARTS WERE ON BACK ORDER. DEALER STATED THAT THEY HAD OVER 3 OTHERS FOR SAME ISSUE ON ORDER AT DEALERSHIP. JUST HAD SAME BRAKE BOOSTER REPLACED AGAIN FOR SAME COMPLAINT SEPTEMBER 2015.
Electrical system, Visibility/wiper, Sep 9, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Electrical system, Sep 8, 2015
I RECEIVED A VEHICLE RECALL NOTIFICATION ABOUT 8 MONTHS AGO AND DESPITE MY CONSTANT COMMUNICATION WITH MY DEALER, ALL I HAVE RECEIVED FROM THEM ARE VAGUE EXCUSES AND THE DEFICIENCIES HAVE NOT BEEN CORRECTED YET. AS A FORMER MILITARY OFFICER, THESE TYPE OF POOR ATTENTION TO RECALLS IS UNACCEPTABLE. PLEASE ASIST AT YOUR EARLIEST CONVENIENCE.
Suspension, Power train, Sep 8, 2015
PURCHASED VEHICLE USED IN MAY 2015. I'M THE SECOND OWNER. ON APPROXIMATELY AUG. 29, WHILE DRIVING AND MAKING A LEFT TURN FROM A STOP, I HEARD A BANGING NOISE. THE SAME BANGING NOISE HAPPENED ABOUT 1 WEEK LATER (SEP. 3), BUT THIS TIME WHEN TURNING RIGHT FROM A STOP. I DROVE THE VEHICLE HOME AND INSPECTED UNDER THE VEHICLE TO CHECK IT OUT. I DISCOVERED THAT THE UPPER CONTROL ARMS ON BOTH THE DRIVER REAR AND PASSENGER REAR SIDES WERE COMPLETELY BROKEN. VEHICLE IS STILL UNDER 3 YEAR 36/000 FACTORY WARRANTY AND I ALSO PURCHASED AN EXTENDED WARRANTY. THE DEALER PROVIDED A "RECALL REPORT" WHICH CAME BACK CLEAN. MY VEHICLE HAS BEEN PARKED SINCE SEP 3. I AM HAVING IT TOWED TO A CHRYSLER DEALERSHIP IN A COUPLE OF DAYS AFTER PARTS COME IN FOR REPAIR. THIS VEHICLE COULD HAVE COME TOTALLY APART HAD I BEEN DRIVING AT A HIGH RATE OF SPEED. IN ADDITION, THE REAR CV JOINT NEEDED TO BE REPLACED. UPDATED 10/07/15. *JB
Electrical system, Visibility/wiper, Sep 8, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility/wiper, Sep 4, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility/wiper, Sep 2, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Suspension, Aug 23, 2015
THE CAR AND STEERING WHEEL STARTS TO SHAKE VIOLENTLY AT ANY SPEED WHEN ROAD BUMPS OR IRREGULARITIES ARE ENCOUNTERED. THIS ISSUE HAS RESULTED IN LOSS OF CONTROL AND MAY CAUSE INJURY OR DEATH. THIS HAS BEEN NAMED THE "DEATH WOBBLE" BY OTHER JEEP OWNERS. IT HAS HAPPENED TWICE AFTER DEALER HAS REPLACED THE STEERING DAMPER. I FEEL THE CAR WILL RETURN TO THIS STATE AFTER THE SECOND FIX AND I AM NOT SATISFIED WITH THE FIX.
Seats, Jun 22, 2015
DRIVER SEAT ADJUSTMENT FEATURE IS FAILING. PRIMARY DRIVER REQUIRES SEAT TO BE SET AT HIGHEST POSSIBLE HEIGHT (VERTICAL) ELEVATION POSITION. DRIVER HAS HAD TO REPEATEDLY USE MANUAL ADJUSTMENT FEATURE TO RAISE SEAT TO REQUIRED HEIGHT MAJORITY OF THE TIME THAT THE VEHICLE IS DRIVEN. THE FREQUENCY THAT THE ADJUSTMENT MUST BE MADE BEFORE DRIVING IS INCREASING. ALTHOUGH THE SEAT HAS NOT YET DROPPED WHILE THE VEHICLE HAS BEEN IN MOTION, THE CONCERN IS THAT IT WILL START TO OCCUR IN THE FUTURE. WHEN THE SEAT DROPS, THE PRIMARY DRIVER HAS ISSUES WITH THE VISIBILITY AND REACHING THE BOTH THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. (NOTE: WHEN THE DRIVER SEAT IS ADJUSTED TO A HIGHER POSITION, IT ALSO MOVES FORWARD...CLOSER TO THE STEERING COLUMN AND BRAKE/GAS PEDALS). IN ADDITION, WHEN THE SEAT DROPS TO ITS DEFAULT POSITION, THE PRIMARY DRIVER'S FACE IS ALSO PUT AT RISK IF THE AIRBAG IS DEPLOYED. THIS COULD RESULT IN A POTENTIALLY SERIOUS INJURY TO THE PRIMARY DRIVER IF THE AIRBAG DEPLOYED WITH THE SEAT IN THE DEFAULT POSITION. THE POTENTIAL FAILURE OF THE SEAT ADJUSTMENT FEATURE IN THIS VEHICLE APPEARS TO CONSTITUTE A MAJOR SAFETY HAZARD THAT MAY RESULT IN A SIGNIFICANT INJURY OR DEATH (IF FAILURE WERE TO OCCUR WHILE THE VEHICLE WAS BEING OPERATED BY THE PRIMARY DRIVER).
Visibility/wiper, Jun 21, 2015
THUS FAR IN TWO YEARS OF SERVICE MY VEHICLE HAS HAD FOUR WINDSHIELDS REPLACED DUE TO CRACKS. CRACKS WERE FROM STONES THROWN FROM OTHER VEHICLES WHILE JEEP WAS BEING DRIVEN ON HIGHWAY. I HAVE DONE SOME RESEARCH AND THERE ARE MANY, MANY OTHER JEEP OWNERS HAVING THE SAME PROBLEMS. AN INSTALLER FROM SAFELIGHT AUTO GLASS TOLD ME THE WINDSHIELDS ARE BEING MADE MUCH LIGHTER TO HELP REDUCE THE WEIGHT OF THE VEHICLE. THERE ARE SO MANY WINDSHIELDS BREAKING THE LAST I HEARD THERE WERE 4000 OEM ON BACK ORDER. THE ONLY CHOICE IS TO GET A NON OEM INSTALLED TO GET THE VEHICLE BACK ON THE ROAD. NEVER IN OVER 50 YEARS OF DRIVING HAVE I HAD FOUR WINDSHIELDS BROKEN FROM STONES. PROBLEM IS COSTING INSURANCE COMPANIES AND INDIVIDUAL'S A LOT OF MONEY.
Vehicle speed control, Service brakes, Jun 20, 2015
MY ABS BRAKES COME ON AT LOW SPEEDS USUALLY WHEN I'M JUST STARTING OUT DRIVING. THE ONLY WAY FOR ME TO CONTINUE DRIVING IS TO DISABLE THE SKID CONTROL. THE ABS LIGHTS WILL STAY ON AND THE ANTE SKID CONTROL LIGHT WILL STAY ON FOR A BRIEF AMOUNT OF TIME SOMETIMES IT WILL GO OFF AND SOMETIMES IT WILL JUST STAY ON. THE ONLY TIME THAT IT SEEMS TO NOT HAPPEN IS WHEN THE CAR IS ON A FLAT SURFACE AND I JUST STARTED OUT AND ALL TIRES ARE STRAIGHT. I TESTED A THEORY THAT I COULD PUT IT IN 4 WHEEL DRIVE AND START DRIVING AND THE ANTI-LOCK BRAKES WOULDN'T COME ON AND THAT WORK FOR THE LONGEST TIME. THE MINUTE I DESCRIBED IT TO A FRIEND OF MINE AND TESTED IT OUT IT FAILED ANTI-LOCK BRAKES CAME ON WHEN I WAS IN 4 WHEEL DRIVE AT LOW SPEED.
Electrical system, May 20, 2015
MAY 20, 2015 CHRYSLER CUSTOMER ASSISTANCE P.O. BOX 21-8007 AUBURN HILLS, MI 48321-8007 ATTN: CUSTOMER COMPLAINTS RE: RECALL NOTICE #P61/NHTSA 14V-631 JEEP WRANGLER UNLIMITED VIN [XXX] CUSTOMER SERVICE GENTLEMEN: EVIDENTLY A SERVICE APPOINTMENT MEANS VERY LITTLE TO YOU. BACK IN DECEMBER LAST YEAR, YOU SENT ME TWO RECALL NOTICES CONCERNING THE HEATED MIRRORS ON JEEP WRANGLERS. AT THE TIME, I REMOVED THE FUSE FROM POSITION M35 TO DISABLE THIS FEATURE PER THE NOTICES, AND WAITED FOR THE LETTER ANNOUNCING THAT PARTS WERE AVAILABLE TO CORRECT THE CONDITION. THAT LETTER CAME SOMETIME IN MARCH AND I CALLED THE NUMBER TO SCHEDULE AN APPOINTMENT SOMETIME IN MID-APRIL AND WAS SCHEDULED FOR REPAIRS ON 5/20/15 AT 7:00AM. I SPECIFICALLY TOLD THE GIRL MAKING THE APPOINTMENT THAT I DID NOT HAVE A RIDE AND WOULD HAVE TO WAIT ON MY VEHICLE. SHE TOLD ME THAT WOULD NOT BE A PROBLEM IF I GOT THERE ON TIME AND THEY COULD MOVE IT THROUGH PRETTY QUICKLY. YESTERDAY (5/19/15) A RECORDED MESSAGE WAS LEFT ON MY VOICE MAIL REMINDING OF THE APPOINTMENT TODAY. SO FAR SO GOOD. THIS MORNING IS WHERE THE INCONVENIENCE OCCURRED. AFTER ARRIVING AT THE DEALER AT 7:00AM, I WAS INFORMED THAT THEY WERE RUNNING BEHIND AND STILL HAD 11 VEHICLES LEFT OVER FROM YESTERDAY. THEY SAID THEY COULD PROBABLY GET TO MINE LATE THIS AFTERNOON, OR POSSIBLY TOMORROW MORNING. SINCE THIS JEEP IS MY ONLY VEHICLE, THAT IS VIRTUALLY AN IMPOSSIBILITY FOR ME. I HAD ALREADY REARRANGED MY SCHEDULE TO BE THERE THIS MORNING. NOW I STILL HAVE THE SAME PROBLEM WITH NO RESOLUTION. NEEDLESS TO SAY, I VIEW THIS AS VERY POOR CUSTOMER SERVICE AT LEAST AT THE DEALER LEVEL AND I'M NOT HAPPY ABOUT IT. [XXX] CC: BENCHMARK CHRYSLER JEEP DODGE NHTSA
Electrical system, Traction control system, Engine, May 14, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 40 MPH, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER OR MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Engine, May 7, 2015, fire
DRIVING DOWN THE ROAD ANOTHER DRIVER PULLED UP YELLING THAT MY CAR WAS ON FIRE. I PULLED OVER, SAW THE SMOKE AND THEN THE FLAMES FROM UNDER THE HOOD. FIRE AND RESCUE DETERMINED IT WAS AN ELECTRICAL FIRE. I HAD JUST HAD THE SAFETY RECALL TAKEN CARE OF FOR THE MIRRORS LAST MONTH AND MY STATE INSPECTION DONE 4 DAYS PRIOR. IT IS AT THE SHOP CURRENTLY UNDER "INVESTIGATION" BY THE DEALERSHIP TO DETERMINE THE CAUSE. *TR
Steering, Air bags, Traction control system, Apr 20, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED EACH TIME THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE CONTACT STATED THAT THE DEALER PROVIDED SEVERAL REPAIRS AND THE FAILURES RECURRED. ALSO, THE RIGHT FRONT ABS SENSOR WAS REPLACED. THE DEALER REPLACED THE STEERING PUMP TWICE, THE DYNAMIC SENSOR DUE TO THE TRACTION CONTROL SENSOR ILLUMINATING. IN ADDITION, THE CONTACT INDICATED THAT WHILE TRAVELING OVER 55 MPH, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SEALS AND AFTER THE REPAIR WATER LEAKED ON THE FRONT PASSENGERS SIDE. THE LEFT SIDE VALVES HAD TO BE REPLACED DUE TO A TICKING NOISE AND TWO MONTHS LATER THE RIGHT SIDE VALVE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Electrical system, Visibility/wiper, Apr 20, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Other or unspecified, Mar 31, 2015
I HAVE BEEN TRYING TO MAKE CONTACT WITH EDD KIRBY ADVENTURE CARS IN DALTON, GEORGIA ABOUT FIXING A RECALL ON MY JEEP WRANGLER. I HAVE CALLED THEM MULTIPLE TIMES TRYING TO SET UP AN APPOINTMENT AND ALL THAT I HAVE BEEN ABLE TO DO IS LEAVE VOICE MAILS WITH MY NAME AND PHONE NUMBER AND HAVE NOT GOT A CALL BACK. WHEN I TRIED TALKING TO THE DEALER MANAGER I WAS PUT ON HOLD FOR TEN MINUTES BEFORE I WAS TRANSFERRED BACK TO THERE SECRETARY, AT TIME TIME I SIMPLY DISCONNECTED THE LINE BECAUSE APPARENTLY THEY DONT HAVE TIME TO HELP A CUSTOMER WITH A SAFETY RECALL. I BELIEVE THIS IS A TERRIBLE WAY TO DO BUSINESS AND WILL BE LOOKING FOR A NEW JEEP DEALER TO HANDLER MY MAINTENANCE. *TR
Air bags, Mar 31, 2015
A FEW DAYS BEFORE THE LIGHT FOR AIRBAGS CAME ON THE CRUISE WOULD ONLY WORK PERIODICALLY THEN STOPPED. THEN WHILE GOING MAIL BOX TO MAILBOX. TURNING STEERING TO LEFT TO PULL AWAY FROM BOX THE AIRBAG LIGHT WOULD COME ON AND A WARNING SOUND. I CALLED DEALER THEY SAID IT SOUNDED LIKE A CLOCKSPRING ISSUE. BUT WHILE THEY LIGHT IS ON THEY SAID THE AIRBAGS WON'T DEPLOY. *TR
Suspension, Power train, Wheels, Mar 24, 2015
MY JEEP HAS A PROBLEM WITH THE FRONT TIRE ALIGNMENT . THE RIGHT AND LEFT TIRE WEAR TO FAST ATD THE OUTER SIDE CAUSING POSSIBLE PROBLEM DURING HANDLING ON WET ROADS. I HAVE TAKE THE JEEP TO A SHOP TO BE ALIGN, BUT THE MECHANIC TOLL ME THAT THE PROBLEM WITH MY JEEP IS THE CAMBER POSITION AND THESE POSITION IS SET BY THE FACTORY. THE FACTORY DESENT WANT TO MAKE THE REPLACEMENT OF THE FRONT DIFFERENTIAL AND THE RELATED COMPONENT. WHAT I CAN DO TO RESOLVE THESE ISSUE? *TR
Vehicle speed control, Engine, Mar 24, 2015
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE SHIFTED INTO PARK AND RESTARTED. WHEN THE ACCELERATOR PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT MOVE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,580.
Steering, Electrical system, Engine, Mar 22, 2015
MY TRUCK HAS BEEN BROUGHT IN FOR SERVICE TWICE FOR REPEATEDLY STALLING WHILE IN MOTION. IT HAS BEEN AT THE DEALERSHIP SERVICE DEPARTMENT FOR A COMBINED 56 DAYS. I FIRST BROUGHT THE VEHICLE IN FOR SERVICE ON 1/13/2015, AFTER THE VEHICLE STALLED ON 1/9/2015 WHILE DRIVING 70 MPH, AND 1/13/2015 WHEN ACCELERATING TO 50 MPH. MY VEHICLE WAS CLEARED TO PICK UP ON 1/24/2015 FOLLOWING SERVICE THAT INCLUDED COMPUTER UPDATES, PHYSICAL INSPECTION, AND ROAD TESTING. MY VEHICLE STALLED AGAIN ON 2/5/2015 WHILE DRIVING ON A HIGHWAY ENTRANCE RAMP. IN ALL THREE CASES, THE VEHICLE STARTED WITHOUT ASSISTANCE IN ABOUT TEN MINUTES. I IMMEDIATELY RETURNED MY VEHICLE TO THE DEALERSHIP FOR SERVICE. I WAS INFORMED THAT THE SERVICE DEPARTMENT WOULD CONTACT THE MANUFACTURER TO SEND A TECHNICIAN TO INSPECT MY VEHICLE. THEY NEVER DID. ON 3/6/2015, I CONTACTED JEEP CUSTOMER SERVICE REQUESTING ADDITIONAL HELP. MY CASE WAS REFERRED TO A SPECIAL CASE MANAGER WHERE MY CONCERNS WERE RUDELY DISMISSED. I HAVE BEEN CONTACTED MULTIPLE TIMES BY THE DEALERSHIP TO PICK UP MY TRUCK SINCE 3/11/2015, DESPITE THE FAILURE OF THE SERVICE DEPARTMENT TO IDENTIFY WHAT IS CAUSING THE VEHICLE TO STALL. I DO NOT FEEL THE TRUCK IS SAFE TO DRIVE. I HAVE A FAMILY AND WILL NOT PUT THEM AT RISK BECAUSE THE DEALERSHIP AND MANUFACTURER ARE BEING NEGLIGENT. I WILL NOT PICK UP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND REPAIRED, OR THE VEHICLE IS REPLACED. I HAVE SEEN A SIMILAR CASE INVOLVING A 2013 JEEP WRANGLER THAT STALLS FOR UNIDENTIFIED REASONS POSTED ON THE NHTSA WEB SITE. THIS ALSO SOUNDS SIMILAR TO THE RECENT GM RECALL DUE TO DEFECTIVE IGNITION SYSTEMS THAT RESULTED IN STALLING AND CAUSED NUMEROUS FATALITIES. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR