2013 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 653 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Wrangler model years with reports.
Of the 2013 reports, 14 involved a crash and 16 involved a fire. 8 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Representative owner complaints
653 reports, newest first.
Steering, Power train, Nov 10, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/22/14*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED ON 11/13/14. UPDATED 01/07/15. *JB
Air bags, Equipment adaptive/mobility, Nov 9, 2014
THE AIR BAG LIGHT SHOULD GO OFF AFTER 5 SEC AFTER STARTING MY 2013 JEEP WRANGLER, THE LIGHT NOW HAS BEEN STAYING ON AND DOESN'T GO OFF, AND IF IT DOES GO OFF, IT HAS BEEN COMING BACK ON ALL THE TIME ON A REGULAR BASES, AND WILL NOT GO OFF.
Power train, Service brakes, Engine, Nov 5, 2014
THE HILL START ASSIST MALFUNCTIONS CONSTANTLY, THIS CAN STALL THE ENGINE WHEN STARTING OUT IN TRAFFIC AND CAUSE EXCESSIVE WARE ON THE BRAKES AND CLUTCH. THERE ARE 2 SWITCHES THAT TELL THE COMPUTER WHEN THE CLUTCH PEDAL IS PRESSED. ONE WHEN YOU FIRST START TO PRESS IN THE CLUTCH AND ANOTHER THAT TELLS THE COMPUTER WHEN THE CLUTCH IS PRESSED IN ALL THE WAY. THE HILL START ASSIST IS PROGRAMMED TO USE THE SWITCH THAT TELLS THE COMPUTER WHEN YOU FIRST START TO PRESS IN THE CLUTCH INSTEAD OF THE SWITCH THAT TELLS THE COMPUTER WHEN THE CLUTCH PEDAL IS FULLY PRESSED. THIS CAUSES THE BRAKES TO STAY LOCKED UP EVEN AFTER THE CLUTCH IS FULLY ENGAGED WHEN STARTING ON A HILL. THE COMPUTER NEEDS TO BE REPROGRAMMED TO RELEASE THE BRAKES AS SOON AS YOU START TO RELEASE THE CLUTCH PETAL BEFORE THE CLUTCH FULLY ENGAGES. THE HILL START ASSIST SHOULD USE THE SAME SWITCH THAT TELLS THE COMPUTER THE CLUTCH IS FULLY PRESSED WHICH IS THE SAME SWITCH THAT IS USED TO PREVENT THE VEHICLE FROM STARTING IN GEAR AND NOT THE SWITCH THAT TELLS THE COMPUTER WHEN THE PEDAL IS LIGHTLY PRESSED WHICH IS THE SWITCH THAT TURNS OFF THE CRUISE CONTROL. *TR
Service brakes, Nov 5, 2014, crash
2013 JEEP WRANGLER WITH 15K MILES, MANUAL TRANSMISSION, VEHICLE PARKED IN GARAGE WITH THE PARKING BRAKE ENGAGED, (HANDLE PULLED UP 4 CLICKS). VEHICLE STARTED AND PLACED IN NEUTRAL, ALLOWED ENGINE TO RUN AND EXITED FOR A BRIEF MOMENT, RETURNED TO FIND IT ROLLING OUT OF THE GARAGE AND DOWN MY FRONT DRIVEWAY, CRASHING INTO A CULVERT IN MY FRONT LAWN. THIS IS A SERIOUS AND VERY DANGEROUS DESIGN FLAW WITH THE PARKING BRAKE BY CHRYSLER. I HAVE BEEN DRIVING FOR 30 + YEARS AND HAVE NEVER HAD A VEHICLE NOT HOLD WITH THE E-BRAKE ENGAGED, (MAYBE WEAK BUT WILL ALWAYS HOLD ON BASICALLY A FLAT SURFACE SUCH AS A GARAGE). THIS IS OBVIOUSLY A KNOWN ISSUE, THERE ARE MANY FORUMS DISCUSSING IT. I HAVE ACQUAINTANCES WITH NEW 2011-2014 JEEP WRANGLERS WITH THE SAME PARKING BRAKE NOT HOLDING ISSUE. I FEEL THAT IT IS IMPORTANT THAT PEOPLE ARE MADE AWARE OF THIS DESIGN FLAW BY CHRYSLER. DEALER CONTACTED, THEY INSPECTED AND STATED ?PARKING-BRAKE WORKING?, THEY WOULD ADJUST BUT NOT COVERED UNDER WARRANTY (OVER 12K MILES). THE PARKING BRAKE HAS BEEN ADJUSTED, BUT I ALWAYS USE A CHOCK BLOCK ON THE WHEEL WHEN PARKED. I DO NOT TRUST THE PARKING BRAKE ASSEMBLY ON THIS JEEP AND FEEL THERE IS A SERIOUS DESIGN FLAW. WITH A STANDARD TRANSMISSION THE PARKING BRAKE HAS TO BE RELIED UPON TO HOLD THE VEHICLE, THIS FLAW INHIBITS SAFELY LEAVING THE VEHICLE WHILE IT IS RUNNING. *TR
Other or unspecified, Oct 6, 2014
I RECEIVED A RECALL NOTICE AND HAVE VISITED I77 AUTO GROUP IN RIPLEY WV SEVERAL TIMES. THEY DON'T HAVE THE PARTS BUT SAY THEY WILL CALL. NEVER RECEIVED A RETURN CALL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Sep 23, 2014
I HAVE CONTACTED MULTIPLE DEALERSHIPS IN THE SAN ANTONIO, TX AND AUSTIN, TX METROPOLITAN AREAS AND ALL SERVICE CENTERS REFUSED TO CORRECT THE SAFETY RECALL IN MY VEHICLE. I HAVE ALSO COMPLAINED TO JEEP AND THEY INDICATE ALL DEALERSHIPS ARE BACKED UP WITH RECALLS AND THEY ARE STILL TRYING TO MAKE THE PART. THIS ISSUE HAS NOT BEEN FIXED FOR GREATER THAN 1 YEAR. NO ONE WILL HELP ME AND THE VEHICLE WAS ONLY A FEW MONTHS OLD WHEN THE SAFETY RECALL WAS ISSUED. *TR
Structure, Sep 18, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER WOULD LEAK INTO THE VEHICLE. THE DEALER REPLACED THE FRONT DRIVER AND PASSENGER SIDE DOOR SEALS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
Power train, Engine, Sep 8, 2014
THE AFFECTED PARTS IN MY 2013 JEEP WRANGLER UNLIMITED IS THE TRANSMISSION (MILEAGE 27,200). THIS EVENT HAS OCCURRED SEVERAL TIMES SINCE THE FIRST TIME IT WAS TAKEN INTO THE DEALERSHIP IN APRIL 2014. I WILL BE DRIVING AND THE VEHICLE WILL NOT SHIFT INTO GEAR (I HAVE AN AUTOMATIC TRANSMISSION). DOESN'T MATTER HOW FAST OR SLOW I AM GOING OR IF I AM ON FLAT AND HILLY ROADS. I WILL HAVE TO PUNCH THE GAS AND ACCELERATE TO 60-65 MPH BEFORE THE GEAR SHIFTS. IT SCARES ME ESPECIALLY WHEN I AM ONLY DRIVING 30-40 MPH. THE RPM'S WILL BE UP TO 5000 AND FINALLY THE VEHICLE WILL SHIFT GEARS. THE FIRST TIME IT WAS SERVICED FOR THE PROBLEM (APRIL 3, 2014) THE MECHANIC DID HAVE THE PROBLEM HAPPEN TO HIM WHEN DRIVING MY VEHICLE. THEY FOUND A VACUUM HOSE DISCONNECTED FROM THE AIR-INLET ELBOW. ONCE THEY FIXED THAT IT SEEMED LIKE THE PROBLEM SUBSIDED BRIEFLY(3 WEEKS) THEN RIGHT BACK TO GEARS NOT SHIFTING. I HAVE TAKEN BACK TO THE DEALERSHIP 2 OTHER TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG, OF COURSE!!! I LOVE MY JEEP, BUT FEEL VERY UNSAFE WHEN DRIVING IT. I AM NOT SURE WHAT I SHOULD DO NOW, ESPECIALLY WITH THE MECHANIC SAYING HE CANT FIND ANYTHING WRONG. *TR
Electrical system, Exterior lighting, Sep 5, 2014
WHILE DRIVING MY 2013 JEEP WRANGLER, AT CRUISING SPEED OF 45 MPH, THE INSTRUMENT PANEL STARTED FLASHING RANDOM EMERGENCY ICONS. THIS FLASHING OF THE VEHICLES CLUSTER ALONG WITH SPEEDOMETER AND RPM GAUGE MOVING ERRATICALLY CONTINUED FOR ABOUT 5 MINUTES UNTIL IT STOPPED AND ONLY THE TRACTION CONTROL LIGHT REMAINED ON. I PULLED OVER AND TURNED OFF THE VEHICLE. I RESTARTED THE VEHICLE, WHICH SEEMED TO FIX THE ISSUE BECAUSE THE TRACTION LIGHT TURNED OFF AND EVERYTHING SEEMED TO BE WORKING. THIS IS THE FIRST INCIDENT IN WHICH THE LIGHTS FLASH CONTINUOUSLY FOR SEVERAL MINUTES, PRIOR INCIDENTS HAD ONLY FLASHED THE CLUSTER LIGHTS A COUPLE OF TIMES AND THEN THEY WENT BACK TO NORMAL. I CONTACTED MY DEALERSHIP AND THEY INDICATED THEY HAVE ONLY RECEIVED REPORTS OF THIS ISSUE ON THE JEEP CHEROKEE. *TR
Wheels, Electrical system, Aug 23, 2014
I PURCHASED THE JEEP WRANGLER NEW FROM DAVID STANLEY JEEP,IN MIDWEST CITY OKLAHOMA. THE VEHICLE HAD AFTERMARKET WHEELS AND TIRES ON IT BEFORE I PURCHASED IT. WHILE TAKING THE INITIAL TEST DRIVE I ASKED THE SALESMAN IF THE SPEEDOMETER HAD BEEN ADJUSTED FOR THE OVERSIZED TIRES. HE ASSURED ME THAT IT HAD BECAUSE THEY WOULD NEVER SELL ANYTHING THAT WASN'T RIGHT. ABOUT A MONTH AFTER I PURCHASED THE VEHICLE I WAS PULLED OVER FOR GOING 30 IN A 25 ZONE. I HAD SEEN THE POLICE OFFICER PRIOR TO BEING PULLED OVER SO I CHECKED MY SPEED AND I KNEW I WAS GOING THE CORRECT SPEED. SINCE THAT TIME I MAKE IT A HABIT TO DRIVE BY THE MOBILE SPEED RADARS THAT ARE PLACED AROUND TOWN AND EVERY TIME MY SPEEDOMETER IS 5MPH OFF. THIS IS AT A LOW SPEED SO IT WILL ONLY GET WORSE AT A HIGHER SPEED. I BROUGHT THIS TO THE DEALER ATTENTION AND THEY REFUSED TO FIX IT. I THEN SENT A COMPLAINT TO CHRYSLER AND THEY HAVE REFUSED TO HELP AS WELL. *TR
Engine and engine cooling, Vehicle speed control, Aug 20, 2014
MY WIFE AND I HAD JUST LEFT A LOCAL BUSINESS MID-DAY ON A WARM DRY SUMMER DAY. WAS LESS THAN A BLOCK AWAY AND TRAVELING SLOWLY AT APPROX 20 MPH. APPLIED BRAKE AS WE ROLLED UP TO A STOP SIGN. ENGINE STARTED TO INCREASE RPM ON ITS OWN REQUIRING EVERMORE INCREASING BRAKE PEDAL PRESSURE IN AN ATTEMPT TO COME TO A STOP. STANDING ON THE BRAKE PEDAL ENGINE RPM REACHED 2500. I PUT THE GEAR SELECT INTO NEUTRAL. THE BRAKES GRABBED, THE ENGINE RPM SHOT UP AND RETURNED TO STANDARD IDLE. I PUT THE CAR IN DRIVE AND CAR BEHAVED NORMAL AFTER THAT. THIS HAS OCCURRED APPROX 6 TIMES OVER PAST YEAR. TOOK IT TO DEALER TWICE WITH NO RESOLUTION. FLOOR MATS SECURE AND LOCKED DOWN. I DRIVE RIGHT FOOT ONLY AND BRAKE CLEANLY AND SQUARE ON THE BRAKE PEDAL. THIS ONLY OCCURS AT LOW SPEED, WHEN ENGINE IS WARM, AND EVEN SQUEALED THE TIRES ( BURNED RUBBER ) ONCE. MUST SLAM INTO NEUTRAL TO GET IT TO STOP. *TR
Power train, Engine, Aug 14, 2014
SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. I CALLED AS SOON AS I GOT THE RECALL NOTICE. THE DEALER TOLD ME TO CALL BACK IN A MONTH OR SO BECAUSE THE ITEM(S) WERE BACK ORDERED! I AM CALLING APPROXIMATELY 1 1/2 MONTHS LATER. THE PART(S) IS NATIONALLY BACK ORDERED! I CALLED TODAY, 8/14/2014 AND IT IS STILL BACK ORDERED!!!! WHAT AM I SUPPOSED TO DO, CONTINUE DRIVING THE VEHICLE WITH THE RISK OF CRASHING?! *TR
Steering, Power train, Aug 8, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Steering, Power train, Aug 7, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ON THREE SEPARATE OCCASIONS TO BE REPAIRED UNDER THE RECALL H OEVER THE PART WAS NOT AVAILABLE. THE CONTACT DID EXPERIENCE THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
Steering, Power train, Aug 4, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Jul 29, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING)BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL WAS REPORT ON JUNE OF 2013 AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Steering, Power train, Jul 23, 2014
CHRYSLER ISSUED SAFETY RECALL N28 AND NO PARTS ARE AVAILABLE FOR THE REPAIRS!!!!! I HAVE BEEN WAITING OVER 4 MONTHS FOR REPAIRS TO BE DONE ON A 2013 MODEL JEEP WRANGLER. MY WARRANTY PERIOD WILL BE OVER BEFORE THE VEHICLE IS SAFE TO DRIVE! I HAVE TALKED TO CHRYSLER AND THEY DO NOT HAVE A TIME FRAME WHEN THE PARTS WILL BE AVAILABLE. HELP HELP HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Steering, Power train, Jul 21, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICE UNDER THE RECALL SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Steering, Jul 17, 2014, crash
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE POWER STEERING FAILED CAUSING THE CONTACT TO CRASH INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 09/22/14*LJ THE CONSUMER STATED THAT A PART WAS INSTALLED UPSIDE DOWN. UPDATED 2/23/2015 *JS
Power train, Jul 15, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,529. UPDATED 8/27/14*CN THE CONSUMER STATED THAT THE DEALER ADVISED THE CAUSE OF THE FAILURE WAS A FAULTY OIL PUMP. IT WAS REPLACED. THIS FIRST TIME THE FAILURE OCCURRED IT WAS ADVISED THAT THE CPU NEEDED TO BE REFLASHED. UPDATED 09/17/14 *JS
Steering, Power train, Jul 14, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), BUT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE ORDERED OVER SIX MONTHS AGO. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Jul 14, 2014
I RECEIVED THE RECALL N28 EARLY THIS YEAR, I CALL THE DEALER AND THEY DON'T RECEIVED THE PART AT THIS DAY ("THE FACTORY DON'T SEND THE PART TO US (DEALER) FOR COMPLETE THE RECALL"), 7 MONTH AND THE PROBLEM ISN'T REPAIRED. FOR ALL CHRYSLER DEALERS IN PUERTO RICO. *TR
Power train, Jul 11, 2014
I KEEP RECEIVING N28 SAFETY RECALL NOTICES, AND EVERY TIME I CALL MY DEALER TO SCHEDULE AN APPOINTMENT, THEY INFORM ME THAT CHRYSLER IS NOT SENDING THEM ENOUGH PARTS AND I AM ON A WAITING LIST. IT HAS BEEN AT LEAST 8 MONTHS AND I HAVE STILL NOT HAVE THE SERVICE DONE TO CORRECT THIS RECALL. *TR
Tires, Wheels, Jul 11, 2014
I PURCHASED A WRANGLER JEEP SPORT IN 2013 AND HAVE HAD TWO FLATS. IT CAME WITH WRANGLER GOODYEAR 255 75 17 IN TIRES. THE FIRST FLAT I EXPERIENCED WAS SIX MONTHS AFTER I PURCHASED THE JEEP AND IT WAS THE SIDEWALL AND COULD NOT BE FIXED. NOW SIX MONTHS LATER ANOTHER TIRE HAS WENT FLAT AND IT IS ALSO THE SIDEWALL. THIS JEEP HAS LESS THAN 28,000 MILES ON THIS TIRE AND ONLY 15,000 ON THE FIRST TIRE. THESE TIRES COST 290.00 A PIECE, I MEAN REALLY. WHO CAN AFFORD TO CONTINUE PURCHASING TIRES AT THIS COST EVERY SIX MONTHS WHEN THE TIRE IS RATED AT 50,000 MILES. NOW EVERYONE I CALLED SAY ITS NOT UNDER WARRANTY OR NO RECALL BUT SOMETHING IS WRONG WITH THESE TIRES FOR THE SIDEWALLS TO KEEP HAVING FLATS. AND IF I'M NOT MISTAKEN THIS IS AN OFF ROAD VEHICLE ISN'T IT, NOT THAT I'VE EVEN TAKEN IT OFF ROAD. IF THIS IS A PROBLEM WITH OFF ROAD TIRES HOW ABOUT COMING UP WITH A BETTER SIDEWALL FOR GOODYEAR TIRES, JUST SAYING. *TR
Service brakes, Jun 30, 2014
TL * THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.