2013 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 653 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Wrangler model years with reports.
Of the 2013 reports, 14 involved a crash and 16 involved a fire. 8 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Representative owner complaints
653 reports, newest first.
Steering, Power train, Apr 16, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Apr 14, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE.
Steering, Power train, Apr 9, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER UNLIMITED. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) JANUARY 2014; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE WAS 18,000.
Power train, Electrical system, Engine, Apr 9, 2014
AFTER DISCONNECTING THE BATTERY FOR A PERIOD OF 24 HOURS, RECONNECTED THE BATTERY POSITIVE TERMINAL THEN NEGATIVE TERMINAL. TRIED TO START THE JEEP AND DASH READS HOTOIL, CHECK TPM SYSTEM, SWAY BAR LIGHT AND CHECK/SERVICE ENGINE LIGHT ON AND ENGINE WILL NOT START/ EVEN CRANK OVER. THE KEY FOB WILL NOT UNLOCK OR LOCK DOORS. THE LAST THING IS THAT CANT DISARM JEEP SECURITY SYSTEM. *TR
Steering, Power train, Apr 8, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER OCTOBER 2013. THE DEALER ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Apr 7, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER JANUARY OF TWO THOUSAND THIRTEEN. THE DEALER ADVISED THE CONTACT THAT SHE WAS PLACED ON A WAITING LIST AND THE MANUFACTURER PROVIDED ONE REPAIR KIT PART PER WEEK. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE WAS NOT EXPERIENCED. UPDATED 05/28/14 MA
Steering, Power train, Apr 7, 2014
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION COOLER TUBE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER THE PART WAS NOT AVAILABLE, AND IT WOULD BE A 2 MONTH WAIT. RECALL # 13V234000. *JB
Steering, Power train, Apr 4, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) ABOUT SIX MONTH AGO AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT MENTIONED THAT HE WAS VERY CONCERNED FOR HIS SAFETY. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
Steering, Power train, Apr 3, 2014
I WAS NOTIFIED OF A SAFETY RECALL (N28/ NHTSA 13V-234) OVER THREE MONTHS AGO. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY KEEP STATING THAT THE PARTS ARE NOT AVAILABLE. WHAT KIND OF RECOURSE DO I HAVE? *TR
Power train, Apr 3, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 5,000.
Steering, Power train, Apr 2, 2014
I TOOK MY VEHICLE IN FOR RECALL ON THE NHTSA CAMPAIGN ID NO. 13V234000 WAS TOLD PARTS HAD TO BE ORDERED. TODAY (3 MONTHS LATER) I WAS NOTIFIED THAT IT WILL BE SEVERAL MORE MONTHS BECAUSE THE MANUFACTURER IS ONLY ALLOWING THE DEALERSHIP TO ORDER 1 PART EVERY 10 DAYS AND I'M STILL DOWN ON THE LIST. I FIND THIS TOTALLY UNACCEPTABLE. AFTER 3 MONTHS I STILL NEED TO WAIT SEVERAL MONTHS TO HAVE A RECALL COMPLETED? *TR
Steering, Power train, Apr 2, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Exterior lighting, Electronic stability control (ESC), Apr 2, 2014
2013 JEEP WRANGLER . CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHEN A TONE SOUNDED, THE BRAKE LIGHT, ABS AND STABILITY LIGHTS ILLUMINATED. ALSO THE SPEEDOMETER AND TACHOMETER NEEDLES WENT TO ZERO, AND THE CRUISE CONTROL SHUT OFF, SLOWING THE VEHICLE DOWN INSTANTLY. THE STABILITY AND BRAKE SWITCH WERE REPLACED. *JB
Steering, Power train, Apr 1, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE PROBLEM HOWEVER, DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WAS EXHIBITING AN ABNORMAL REDUCTION IN TRANSMISSION POWER. THE FAILURE MILEAGE WAS 60.
Suspension, Power train, Structure, Mar 28, 2014, crash
ON FRIDAY MARCH 14, 2014 I WAS DRIVING WITH MY 1 YEAR OLD DAUGHTER ON HARMONY CHURCH ROAD (ROUTE 704) ON MY WAY TO MY SON'S ELEMENTARY SCHOOL. MY DAUGHTER WAS IN A CAR SEAT IN THE BACK SEAT, DIRECTLY BEHIND THE PASSENGER SEAT. WHILE EN ROUTE, MY 2013 JEEP WRANGLER UNLIMITED HIT DRIFTED TO THE SHOULDER OF THE ROAD AND THE PASSENGER SIDE FRONT TIRE WAS PULLED INTO SOFT MUD. I LOST CONTROL OF THE VEHICLE. MY VEHICLE WAS PULLED TO THE RIGHT SHOULDER OF THE ROAD AND I WENT OFF THE ROAD. THE VEHICLE STRUCK A TREE AND VARIOUS BUSHES. THE LOUDOUN COUNTY SHERIFF?S DEPARTMENT AND LOUDOUN COUNTY FIRE AND RESCUE RESPONDED TO THE SCENE. MY HUSBAND AND I RECENTLY PUT LARGER TIRES AND RIMS ON THE JEEP AND A 3? LIFT KIT. MY HUSBAND COMMENTED THAT WITH THE LARGER TIRES AND THE RAISED HEIGHT, THE JEEP WAS MORE DIFFICULT TO CONTROL ON THE ROAD AND I HAD NOTICED THE VEHICLE VISIBLY ?WANDER? ON THE ROAD WHEN I HAD FOLLOWED MY HUSBAND WHILE HE WAS DRIVING THE JEEP. THE SHERIFF?S DEPARTMENT CALLED MY HUSBAND AT HOME AND HE RESPONDED TO THE ACCIDENT SCENE AND TOOK OUR DAUGHTER. I SUSTAINED INJURES IN THE COLLISION, BUT MY DAUGHTER WAS UNHARMED. THE JEEP?S AIRBAGS FAILED TO DEPLOY AND I SUSTAINED A FRACTURED NOSE, FACIAL LACERATIONS, FACIAL CONTUSIONS AND A CONTUSION TO MY STERNUM. I WAS TAKEN BY AMBULANCE TO LEESBURG HOSPITAL AT 224 CORNWALL STREET. *TR
Steering, Power train, Mar 28, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE ONLY RECEIVING TWO RECALL REPAIR KITS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN AN ADEQUATE REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Mar 27, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
Power train, Mar 26, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT EVERY 14 DAYS. THE MANUFACTURE WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Steering, Power train, Mar 24, 2014
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL. *SMD THE CONSUMER STATED SHE RECEIVED THE RECALL LETTER IN OCTOBER 2013. TO DATE, THE PARTS ARE STILL NOT AVAILABLE. *JB
Steering, Power train, Mar 24, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/2014*LJ
Electrical system, Vehicle speed control, Mar 21, 2014
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CRUISE CONTROL WOULD SHUT OFF IF THE VEHICLE HIT A BUMP. ALSO,THE CONTACT STATED THAT WHILE SITTING IN VEHICLE WITH ENGINE OFF, THE DOORS WOULD UNLOCK AND THE SIGNALS WOULD FLASH. BOTH FAILURES HAVE OCCURRED THIRTY TWO TIMES OVER A PERIOD OF SIX MONTHS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,900.
Power train, Engine, Mar 19, 2014
I RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FOR THE TRANSMISSION OIL COOLER TUBE IN OCT. 2013. 5 MONTHS LATER I'M STILL BEING TOLD BY MY DEALER THAT I'M ON A WAITING LIST TO HAVE THIS TAKEN CARE OF. I DON'T KNOW WHAT THE NHTSA'S DEFINITION OF REMEDYING THIS DEFECT WITHIN A REASONABLE TIME IS, HOWEVER, 5 MONTHS DEFINITELY SEEMS EXCESSIVE TO ME FOR A RECALL THAT STATES "THE LOSS OF TRANSMISSION FUNCTION MAY INCREASE THE RISK OF A CRASH". *TR
Engine, Mar 17, 2014
WENT TO THE DEALERSHIP TO HAVE THIS RECALL SERVICE PERFORMED. WAS TOLD THERE WERE NO PARTS AVAILABLE, THAT I WOULD BE PUT ON A VERY LONG LIST OF CUSTOMERS WAITING FOR A PART TO ARRIVE. THIS DEALERSHIP ONLY GETS 1 PART EVERY 2 WEEKS. THERE ARE HUNDREDS OF NAMES ON THE LIST PRIOR TO MINE. HOW CAN THIS BE ACCEPTABLE? *TR
Steering, Mar 13, 2014
WENT TO DEALERSHIP TO HAVE THIS ISSUE FIXED AND WAS TOLD THEY DID NOT HAVE THE PART TO FIX THE PROBLEM. NOT ONLY DID THEY NOT HAVE THE PART BUT CHRYSLER ALLOWED THEM TO ORDER ONE PART EVERY 14 DAYS! THIS MEANS THEY ARE FIXING 2 JEEPS A MONTH! I LIVE IN VA BEACH WHERE THERE IS AN ABUNDANCE OF JEEP VEHICLES AND SEVERAL LARGE JEEP DEALERSHIPS. HOW ON EARTH CAN YOU EXPECT TO HAVE THE ISSUE CORRECTED WHEN THERE ARE ONLY 2 VEHICLES BEING REPAIRED MONTHLY! I COULDN'T BELIEVE THIS FOOLISHNESS AND HAD TO CONTACT CHRYSLER MYSELF. BILL CONFIRMED THEY ARE ONLY ALLOWING DEALERSHIPS 1 PART EVERY 14 DAYS. WHY YOU ASK? BECAUSE THEY DO NOT WANT TO RUN OUT OF STOCK! THEY ARE FAILING TO MAKE THE PARTS AVAILABLE BECAUSE THEY DO NOT WANT TO RUN OUT OF STOCK! REALLY? WE ARE DRIVING THESE VEHICLES THAT COST NEARLY $40,000! AND ENDANGERING OUR LIVES BECAUSE THEY DON'T WANT TO DEPLETE THEIR STOCK. ARE THEY MAKING THE PARTS IN SOMEBODY'S BASEMENT?! IF I GET IN AN ACCIDENT AS A RESULT OF THIS COMPLETE INCOMPETENCE CHRYSLER WILL BE HELD RESPONSIBLE. FYI! RIDICULOUS!!!!! *TR
Power train, Mar 13, 2014
RECEIVED NOTIFICATION FROM CHRYSLERSAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION REPORTS TRANSMISSION OIL COOLER TUBE CAN CAN WEAR AND LEAK AND CAUSE A FIRE-NOTICE WAS OCTOBER 2013-HAVE CONTACTED ZAPPONE CHRYSLER IN CLIFTON PARK, NY & CHRYSLER HOT LINE REPEATEDLY TO HAVE THIS CORRECTED-TODAY THE DEALER AGAIN TOLD ME SORRY WE GET ABOUT ONE KIT EVERY 2 WEEKS FROM CHRYSLER. IF CHRYSLER CANNOT REPAIR IMMEDIATELY I WOULD WANT THEM TO TAKE THE VEHICLE BACK & REFUND OUR PAYMENT. *TR