2014 Jeep Wrangler
Problems, recalls and owner-reported issues
Engine is the leading concern among 654 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Wrangler model years with reports.
Of the 2014 reports, 21 involved a crash and 24 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.
Campaign 14V632000 on NHTSA.gov
Representative owner complaints
654 reports, newest first.
Engine, Sep 12, 2014
I TOOK IT TO BIG O TIRE TO HAVE THE BALL JOINTS REPLACED AS I KNEW THAT SINCE I HAVE OVER SIZE TIRES AND A LIFT KIT THAT THEY WOULD NOT BE COVERED UNDER WARRANTY. I HAVE BEEN SMELLING OIL FOR A COUPLE OF DAYS, AND CHECKED IT WHEN I LEFT WINSLOW AZ. TO GO HOME TO KINGMAN AZ. AND IT WAS JUST A BIT LOW. SO WHEN I PICKED IT UP FROM BIG O TIRE FOR THE BALL JOINT REPLACEMENT THEY TOLD ME IT WAS 3 QUARTS LOW ON OIL (THAT'S A 186 MILE TRIP) AND THEY FILLED IT, I TOOK IT STRAIGHT TO MARTIN SWANTY CHRYSLER JEEP IN KINGMAN AZ. WHICH IS WHERE I LIVE. THEY LOOKED IT OVER AND TOLD ME IT WAS A SPILL FROM WHEN I HAD THE OIL CHANGED AT OIL CAN HENRY'S. THEY CLEANED IT UP A BIT AND CHARGED ME 72.00 AND TOLD ME I WAS GOOD TO GO. I TOOK IT TO THE CAR WASH AND FLUSHED THE ENGINE VALLEY OUT REALLY GOOD AND DROVE IT HOME. I LOOKED IN THE ENGINE VALLEY AND VERIFIED THAT THERE WAS ONLY WATER IN THE VALLEY AROUND THE OIL FILTER, BUT WHEN I GOT HOME IT WAS FULL OF OIL AGAIN, SO I GOGGLED THE PROBLEM AND FOUND THIS ON HTTP://WWW.WRANGLERFORUM.COM/F274/2014-CRACKED-OIL-COOLER-HOUSINGS-LOOKS-LIKE-A-SERIOUS-ISSUE-698297-13.HTML WRANGLER FORUM AND SEARCHED FOR 2014 JKU OIL LEAK AND FOUND IT TO BE A OIL COOLER LEAK THAT LOOKS LIKE IT IS COMMON ON THE 2014 MODELS AND MOST DEALERS DON'T KNOW ABOUT IT ???? THIS IS FRIDAY 09-12-2014, THIS IS MY WORK VEHICLE AS I WORK PIPELINE. I WILL TAKE IT BACK TO THE DEALER MONDAY. *TR
Electrical system, Aug 28, 2014
I HAVE A TWO MONTH OLD JEEP WRANGLER 2014, 4 DOOR WITH 1898 MILES ON IT AND IT WOULDN'T START. IT WAS COMPLETELY DEAD. WE TRIED TO JUMP START IT AND ABSOLUTELY NOTHING HAPPENED. TOWED IT TO THE DEALER AND THEY SAID THEY WERE PERPLEXED AND NEEDED TO FIGURE OUT WHAT THE PROBLEM WAS AND THEY WERE NOT GETTING POWER TO ANYTHING AT ALL AND HADN'T SEEN ANYTHING LIKE THIS. AFTER KEEPING IT FOR A DAY THEY SAID IT WAS THE PDC BATTERY MAIN POWER CABLE THAT WAS NOT ELECTRICALLY TIGHT. THE INTERESTING THING IS IT STILL HESITATES TO START ON OCCASION AND IT IS A BRAND NEW CAR. THIS IS VERY TROUBLING TO ME AS I HAVE HEARD OF THIS PROBLEM IN OTHER CHRYSLER VEHICLES AND WORRY IT COULD JUST STOP WORKING WHILE I AM DRIVING IT. *TR
Vehicle speed control, Engine, Aug 25, 2014
WAS TRAVELING IN OUR 3 WEEK OLD 2014 JEEP WRANGLER 2 DOOR AUTOMATIC IN CENTRAL CALIFORNIA. HEADING WEST ON A REMOTE TWO LANE HIGHWAY IN APPROX. 84 DEGREE DRY CONDITIONS. SPEED LIMIT IN THIS AREA IS 55. I CAME UPON A FARM TRUCK WHO WAS TRAVELING AT APPROX. 45-50 MPH. WHEN CONDITIONS WERE SAFE, I PULLED INTO THE ONCOMING LANE AND PROCEEDED TO ACCELERATE VERY HARD TO PASS THE FARM VEHICLE IN A SAFE DISTANCE. THE CRUISE CONTROL WAS ON BUT WAS CURRENTLY NOT IN USE. AS I WAS ALMOST AROUND THE FARM VEHICLE I TOOK MY FOOT OFF THE GAS BUT THE VEHICLE CONTINUED TO ACCELERATE AT FULL THROTTLE. I FIRST VIEWED THE ROAD AHEAD OF ME TO SEE IF IT WAS CLEAR WHILE AT THE SAME TIME I STOMPED ON THE BRAKE. I ALSO TURNED THE CRUISE CONTROL COMPLETELY OFF. AN ERROR MESSAGE FLASHED ON THE DASH HOWEVER DUE TO THE CIRCUMSTANCES I DID NOT SEE WHAT IT INDICATED. THE BRAKING HELPED BUT AS SOON AS I TOOK THE FOOT OFF THE BRAKE IT CONTINUED TO ACCELERATE AT FULL THROTTLE. I WOULD ESTIMATE THAT THE JEEP REACHED A SPEED OF 100 WHEN THIS HAPPENED. I THEN PREPARED TO PLACE THE VEHICLE IN NEUTRAL BUT FIRST REACHED AND GRABBED THE FLOOR MAT AND YANKED IT AS HARD AS I COULD TO PULL IT AWAY FROM THE GAS PEDAL AS I WAS STILL UNSURE OF WHAT WAS HAPPENING. THE ISSUE FELT MORE LIKE AN ELECTRONIC ISSUE THEN A GAS PEDAL CAUGHT ON A FLOOR MAT. HOWEVER THIS DID SEEM TO STOP THE SUDDEN ACCELERATION. ONCE HOME I VERIFIED THAT I COULD NOT SEE IN ANY WAY HOW THE FLOOR MAT WOULD HOLD DOWN THE GAS PEDAL AS THE GAS PEDAL SNAPS BACK WITH QUITE A BIT OF FORCE WHEN PUSHING THE FLOOR MAT IN FRONT OF THE PEDAL. THIS VERY WELL MAY HAVE BEEN CAUSED BY THE FLOOR MAT HOWEVER I WOULD LIKE TO DOCUMENT WHAT HAPPENED. *TR
Electrical system, Vehicle speed control, Engine, Aug 23, 2014
ON JULY 3, 2014, THE VEHICLE LOST ENGINE POWER WHILE I WAS DRIVING DURING A 150-MILE ROAD TRIP. UPON COASTING FOR A SHORT DISTANCE, ENGINE POWER RESTORED, AND I WAS ABLE TO ACCELERATE AND CONTINUE DRIVING WITHOUT FURTHER TROUBLE THAT DAY. I DID NOT TAKE THE VEHICLE TO THE DEALER FOR REPAIR BECAUSE I ASSUMED IT WAS AN ISOLATED EPISODE. HOWEVER, ON JULY 22, 2014, I AGAIN HAD TROUBLE WHILE ON ANOTHER 300-MILE ROUND-TRIP ROAD TRIP. DURING THE RETURN DRIVE, THE VEHICLE LOST ENGINE POWER AT LEAST SIX TIMES BOTH ON THE INTERSTATE AND ON LOCAL ROADS. EACH TIME, I HAD TO COAST TO THE SIDE OF THE ROAD SO AS TO NOT BLOCK THE FLOW OF TRAFFIC. AFTER A SHORT TIME, ABOUT 30 SECONDS, ENGINE POWER RESTORED, AND I WAS AGAIN ABLE TO ACCELERATE AND CONTINUE ON WITH MY TRIP. I TOOK THE VEHICLE IN TO THE DEALER ON JULY 23, 2014, WHERE IT WAS KEPT UNTIL JULY 28, 2014. THE TECHNICIANS WERE UNABLE TO REPRODUCE THE ISSUE, AND THE PROBLEM COULD NOT BE IDENTIFIED. SOFTWARE UPDATES WERE RUN IN AN ATTEMPT TO CORRECT THE PROBLEM. I AGAIN HAD TROUBLE WITH THE VEHICLE ON AUGUST 18, 2014, WHEN DRIVING A 400-MILE ROUND-TRIP ROAD TRIP. DURING THE DRIVE, THE VEHICLE LOST ENGINE POWER FIVE TIMES ON THE INTERSTATE, AT SPEEDS UP TO 70 MILES PER HOUR. UPON THE FIFTH EPISODE THAT DAY, I TOOK THE VEHICLE TO THE CLOSEST DEALER FOR IMMEDIATE ATTENTION, AS I FEARED I WOULD CAUSE AN ACCIDENT BY LOSING ENGINE POWER WHILE DRIVING ON A BUSY INTERSTATE. THE SERVICE DEPARTMENT WAS UNABLE TO REPRODUCE THE ISSUE, BUT THE TECHNICIAN STATED THAT HE SAW SIGNS OF THE PROBLEM I DESCRIBED DURING HIS EVALUATIVE DRIVE. THE VEHICLE WAS RELEASED TO ME AND I WAS TOLD TO TAKE IT BACK TO THE USUAL DEALER THE FOLLOWING DAY FOR A MORE COMPREHENSIVE EVALUATION. UPON DRIVING IT FOR OVER 100 MILES, THE SERVICE DEPARTMENT HAS BEEN UNABLE TO REPLICATE THE PROBLEM AND, THUS, AGAIN HAS BEEN UNABLE TO IDENTIFY AND REPAIR THE ISSUE. *TR
Electrical system, Aug 18, 2014, fire
WHILE PARKED THE DASHBOARD CAUGHT ON FIRE AND CAUSED EXTENSIVE DAMAGE. *TR
Suspension, Jul 30, 2014
AT APPROX 50 MILES PER HOUR, VEHICLE BREAKS INTO A EXTREMELY SEVERE SHAKING RENDERING IT UNCONTROLLABLE. CONDITION HAPPENS 2 OR 3 TIMES PER DAY. DEALER HAS REVIEWED 4 TIMES AND REPLACED COMPONENTS TO NO AVAIL. FINALLY TELLING ME TO BUY NEW TIRES. WEB RESEARCH SHOWS THIS AFFLICTION HAS BEEN NAMED "DEATH WOBBLE" DEALERS LAST ADJUSTMENT OF TOW IN SEEMED TO CURE TEMPORARILY. NOW THAT IT IS IN THE 50 DEGREE RANGE AGAIN IT HAPPENS MULTIPLE TIMES DAILY. IF THIS WERE TO HAPPEN ON SNOW OR ICE, I DON'T THINK I COULD CONTROL IT AT ALL. *TR
Electrical system, Jul 26, 2014
3RD TIME AT THIS POINT. WHILE DRIVING THE VEHICLE SUDDENLY THE WIPERS TURN ON AND DASHBOARD LIGHTS BEGIN TO FLASH FOLLOWED BY VEHICLE SHUTTING OFF BY ITSELF. ONCE THE VEHICLE DIES IT WILL NOT RESTART. 1ST TRIP TO DEALER COULD NOT REPLICATE. 5 HOURS LATER VEHICLE DIED WHILE DRIVING AND WAS TOWED BACK TO DEALER-DEALER ABLE TO REPLICATE AND REPLACED TIPM (TOTALLY INTEGRATED POWER MODULE). 3 DAYS LATER PROBLEM RETURNED WITH VEHICLE FAILING TO START WHILE PARKED IN DRIVEWAY. GOING BACK TO DEALER THIS MORNING. THIS IS AN INCREDIBLY DANGEROUS SITUATION IF VEHICLE UNEXPECTEDLY AND RANDOMLY DIES WHILE IN MOTION AND IN TRAFFIC. *TR
Service brakes, Jul 24, 2014
PURCHASED A NEW 2014 JEEP WRANGLER WITH MANUAL TRANSMISSION IN SEPTEMBER 2013. ON JULY 21,2014 I WAS PARKING THE VEHICLE AND PULLED ON THE PARKING BRAKE AND HEARD A POPPING NOISE. THE PARKING BRAKE FAILED AND WILL NOW NOT HOLD THE VEHICLE IN PLACE. I TOOK THE VEHICLE INTO A JEEP DEALERSHIP TO HAVE THE PART FIXED ON JULY 23, 2014 AND WAS NOTIFIED THAT THE "PARKING LEVER" WAS BROKEN AND NEEDED TO BE REPLACED. THE REPLACEMENT PART IS ON "BACKORDER" AND THE DEALER COULD NOT GIVE ME ANY TIMELINE ON WHEN THE PART WOULD BE REPLACED. CONSIDERING THIS IS A MANUAL VEHICLE, THE PARKING BRAKE IS NEEDED TO SAFELY OPERATE THE VEHICLE. I HAVE CONTACTED JEEP CORPORATE REGARDING MY ISSUE AND HAVE RECEIVED NO RESPONSE. UPON DOING FURTHER RESEARCH, IT APPEARS THIS ISSUE IS COMMON WITH JEEP WRANGLERS AND MANY PEOPLE HAVE HAD INCIDENTS WHERE THEIR JEEP HAS ROLLED AWAY. THIS IS A SAFETY ISSUE AND COULD EVENTUALLY RESULT IN AN INJURY OR FATALITY. I DO NOT FEEL SAFE OPERATING MY JEEP WRANGLER UNTIL JEEP TAKES ACTION TO FIX THE PROBLEM. *TR
Other or unspecified, Engine, Jul 7, 2014
I TOOK MY JEEP IN FOR AN OIL CHANGE AND TIRE ROTATION. THEY FOUND MASSIVE AMOUNTS OF OIL LEAKING, BUT NOT FROM THE OIL PAN. MY CAR WAS BOUGHT IN OCTOBER/NOVEMBER 2013 NEW. THEY HAVE HAD MY CAR FOR 5 DAYS. IT APPEARS FROM READING THE OTHER POSTINGS THIS SEEMS TO BE HAPPENING WITH 2014 JEEP WRANGLERS. *JS
Structure, Jul 3, 2014
I PURCHASED A 2014 JEEP WRANGLER, UNLIMITED FREEDOM EDITION ON FEBRUARY 21, 2014. ON JUNE 28, 2014, I WAS DRIVING THE ABOVE NAMED JEEP ON AN INTERSTATE AT A SPEED OF APPROXIMATELY 65-70 MPH. THE JEEP HAS A "SOFT" TOP. (I HAVE NEVER TOUCHED THE TOP BECAUSE I DIDN'T KNOW HOW TO PERFORM THE TASK OF RETRACTING THE TOP TO FOLD DOWN OR FOLD IT UP TO REATTACH THE TOP. I DECIDED THAT WHEN I WANTED TO RETRACT THE TOP THAT I'D HAVE TO READ THE INSTRUCTIONS FROM THE JEEP OWNER'S GUIDE AND THEN PERFORM THE TASK. I'VE HAD THE JEEP FOR APPROXIMATELY 4 MONTHS. I DON'T DRIVE IT MUCH, THEREFORE I HAD NOT DECIDED TO TRY AND PERFORM THAT TASK YET.) AS I WAS TRAVELING ON THE INTERSTATE, AS MENTIONED ABOVE, THE TOP ON THE JEEP UNPREDICTABLY FLEW OPEN AND BACKWARD. THE JEEP TOP, AFTER THE INCIDENT, WAS HANGING ON THE JEEP ABOUT 1/4 PARTS ON THE REAR TOP OF THE JEEP. THE REMAINDER OF THE JEEP TOP HAD BROKEN AND DETACHED FROM THE BODY STRUCTURE OF THE JEEP FROM THE UPPER FRONT TOP TO ABOUT 3/4 PARTS OF THE WAY BACKWARD, TOWARD THE REAR OF THE JEEP. I WAS SO AFRAID AND IN HORRIFIC SHOCK! I PULLED OVER OFF THE INTERSTATE AND TURNED THE JEEP OFF. I WAS SHAKING OUT OF FEAR AND SHOCK FROM THIS INCIDENT. ALL I COULD THINK AT THAT MOMENT WAS..."WHAT IF THAT TOP HAD FLOWN ALL THE WAY OFF OF THE JEEP AND CAUSED ANOTHER PERSON IN A VEHICLE NEAR ME, ON THE INTERSTATE, TO HAVE AN ACCIDENT AND PERHAPS BEEN KILLED". I AM HORRIFIED!!! I, PERSONALLY, WOULD CONSIDER THIS A SERIOUS SAFETY DEFECT! *TR
Power train, Service brakes, Jun 9, 2014, crash
I JUST DROVE MY VEHICLE AND THEN PARKED IT AT MY HOME ON A DRIVEWAY THAT HAS A SLIGHT INCLINE. I PARKED VEHICLE IN 1ST GEAR (6 SPEED MANUAL TRANSMISSION), AND APPLIED THE PARKING BRAKE. APPROXIMATELY 10 MINUTES LATER I WAS IN MY YARD AND HEARD A MUFFLED POP NOISE AND THEN A CLICKING SOUND THAT RESEMBLED A ROLLER COASTER RIDE WHEN THE CARS ARE BEING PULLED UP A STEEP HILL. I TURNED AROUND AND SAW MY VEHICLE GOING DOWN THE DRIVEWAY. IT COLLIDED WITH MY WIFE'S VEHICLE THEN HIT A TREE. THE VEHICLE HAS 2800 MILES ON IT. WHEN I GOT IN VEHICLE THE SHIFT WAS IN 1ST GEAR, AND BRAKE APPLIED. I STARTED THE VEHICLE AND LET OFF THE CLUTCH AND THE VEHICLE MOVED FORWARD, INDICATING THAT IT WAS IN FACT IN FIRST GEAR STILL. I DUPLICATED WHERE I PARKED IT AGAIN AND IT MOVED BACKWARDS AGAIN. AFTER MULTIPLE REENACTMENTS THE VEHICLE WOULD MOVE UNTIL 3-5 MIN LATER IT WOULD MAKE A SUDDEN MOVEMENT IN REVERSE FOR ABOUT 6-12 INCHES. *TR
Engine, May 31, 2014
HAD OIL CHANGED BY DEALERSHIP AND BEGAN TO SMELL A BURNED OIL SMELL. THOUGHT MAYBE OIL DRIPPED ON ENGINE DURING OIL CHANGE. THEN NOTICED SMALL OIL PUDDLE UNDER JEEP IN PARKING SPOT AND OIL ON UNDERSIDE OF JEEP. TOOK IN FOR SERVICE AND DEALER STATED SAW OIL BUT NO IDEA WHERE IT'S COMING FROM, WASHED DOWN ENGINE TOLD TO WATCH FOR OIL. OIL LEAK CONTINUES TO WORSEN AND CALL FOR APPOINTMENT WHICH IS 2 WEEKS OUT BECAUSE LOANER IS NEEDED. OIL DOWN 1/2 QUART FROM LEAKING. COME HOME TONIGHT AND LARGE OIL PUDDLE UNDER JEEP. LIFT HOOD AND TAKE OFF ENGINE COVER AND A LARGE POOL OF OIL ON TOP OF ENGINE RIGHT NEXT TO OIL FILTER HOUSING. DO SOME RESEARCH ON WEB AND IT APPEARS THAT CRACKED OIL FILTER HOUSINGS ARE AN ISSUE ON THE 2014 WRANGLERS. CALL DEALERSHIP AND THEY ARE UNABLE TO MOVE UP APPOINTMENT BECAUSE NO LOANERS ARE AVAILABLE. TELL ME TO KEEP DRIVING AND JUST TOPPING OFF OIL EVERY DAY EVEN THO MY NEW WRANGLER IS NOW COVERED IN MOTOR OIL ON THE WHOLE UNDERSIDE. HERE ARE PICS OF THE ISSUE AND INFORMATION ON THE PROBLEM. HTTP://WWW.WRANGLERFORUM.COM/F274/2014-CRACKED-OIL-COOLER-HOUSINGS-LOOKS-LIKE-A-SERIOUS-ISSUE-698297-4.HTML. *TR
Power train, Engine, May 22, 2014
OIL NOTED DRIPPING FROM THE TRANSMISSION CASE SEAM ONTO THE EXHAUST CROSSOVER PIPE. PROBABLY DID NOT CATCH FIRE DUE TO THE COLD (11F) WINTER TEMPERATURES. OIL LEAK WAS FOUND TO BE CAUSED BY DEFECTIVE REAR MAIN SEAL. PREVIOUS OIL CHANGE (THE FIRST ONE FOR THIS VEHICLE) PERFORMED PROFESSIONALLY. OIL REPLENISHED WAS "5.90 QUARTS" IN A NOMINAL 6 QUART SYSTEM. VEHICLE: 2014 JEEP WRANGLER UNLIMITED JKU, 3.6L "PENTASTAR" ENGINE, 6 SPEED MANUAL TRANSMISSION. *TR
Electronic stability control (ESC), May 21, 2014
I WAS TRAVELING ON FREEWAY 880 SOUTH IN MILPITAS, CALIFORNIA ON MONDAY, MAY 5TH AT APPROX 8PM. THE WEATHER WAS CLEAR AND DRY AND TRAFFIC WAS LIGHT THIS EVENING. I WAS TRAVELING TO CUPERTINO SO I WAS MAKING MY WAY ONTO THE 237 FREEWAY, I WAS CURRENTLY ON THE 237 RAMP, MIDWAY THRU RAMP ONTO 237 AT EXACTLY 65 MPH WHEN THE TRACTION CONTROL FAILURE LIGHT FLASHED ON AND THE VEHICLE LOST ALL POWER WHILE TRAVELING ON FREEWAY VEHICLE QUICKLY WENT FROM 65 TO 50MPH WHILE LIGHT WAS FLASHING. I WAS COMPLETELY SURPRISED AND LOOKED AT MY DASH AND IMMEDIATELY TOOK MY FOOT OFF THE ACCELERATOR PEDAL IN RESPONSE, THE LIGHT WENT OUT IMMEDIATELY AND I REAPPLIED THROTTLE PEDAL AND THROTTLE RESPONSE WAS NORMAL. THIS IS THE 3RD TIME TRACTION CONTROL LIGHT HAS COME ON MY VEHICLE IMPROPERLY ON MY VEHICLE IN 3,807 MILES OF DRIVING. I HAVE TAKEN TO DEALER 4 TIMES NOW FOR REPAIR AND THEY ARE UNABLE TO DUPLICATE AND UNABLE TO REPAIR CONDITION. JEEP REFUSES TO TAKE VEHICLE BACK BUT ALLOWS VEHICLE TO BE OUT IN THE HANDS OF THE CONSUMER WHILE I HAVE TO PERFORM A LEMON LAW COMPLAINT. MARK MY WORDS NHTSA AND CHRYSLER CORPORATION, THIS VEHICLE WILL CAUSE AN ACCIDENT AND CHRYSLER WILL BE RESPONSIBLE BECAUSE THEY WERE ADVISED. *TR
Engine, May 14, 2014, fire
STOPPED AT A TRAFFIC LIGHT WHEN NOTICING A LIGHT GRAY SMOKE AROUND THE VEHICLE. CONTINUED FROM THE STOP LIGHT WHEN THE SMOKE STARTED TO GET MORE DARKER AND BLACK. REALIZED THE SMOKE WAS COMING FROM THE VEHICLE AND I DROVE TO SIDE OF THE ROAD. OPEN THE DRIVER SIDE OF THE VEHICLE AND SMOKE WERE COMING FROM THE FRONT OF THE VEHICLE AND FROM UNDER THE VEHICLE. I THEN TURNED THE IGNITION KEY OFF AND EXIT THE VEHICLE. WHEN GETTING ACROSS THE ROAD FROM THE VEHICLE I TURNED AND SAW FIRE COMING FROM THE VEHICLE. THIS STATEMENT WAS MADE BY THE DRIVER OF THE VEHICLE (THE WIFE OF THE OWNER OF THE VEHICLE). *TR
Engine, May 13, 2014
2014 JEEP WRANGLER 3.6L ENGINE. MAJOR OIL LEAK FROM CRACKED OIL COOLER HOUSING, WHICH IS ON TOP OF THE ENGINE. IF NOT NOTICED, THIS COULD RESULT IN THE ENGINE SEIZING, OR CATCHING ON FIRE. *TR
Power train, Electrical system, Engine, Apr 27, 2014
TRANSITION & ENGINE COOLANT TEMP IMMEDIATELY ROSE TO ALARM STATUS (300 DEGREES) IN FIRST EVER LIGHT DUTY 4 WD APPLICATION. OFF ROAD 4WD CONDITIONS AND TERRAIN CONSISTED OF A 5% GRADE IN LOW CUT HAY FIELD. ALARM INDICATED IMMEDIATE CORRECTIVE ACTION WAS NECESSARY. VEHICLE TEMPERATURE GAUGES WERE RISING FROM NORMAL TOLERANCES TO ALARM STATUS IN TWO MINUTES. CORRECTIVE ACTION INCLUDED CUTTING ENGINE TO COOL. CORRECTIVE ACTION ALSO REQUIRED BLOWER AND HEATER ON HIGHEST SETTINGS TO COOL BLOCK AND MAINTAIN OPERABLE DRIVING CONDITION TEMPERATURES. ENGAGING IN THE SLIGHTEST LOAD WHILE 4 WHEEL DRIVE TRAIN WAS ENGAGED (OFF ROAD) IMMEDIATELY REPLICATED SEVERE OVERHEATING CONDITION OF BOTH TRANNY AND BLOCK COOLANT. VEHICLE WAS OPERABLE AT NORMAL OPERATING TEMPERATURES AT HIGH SPEEDS IN TWO WHEEL DRIVE WHILE ON PAVEMENT ONLY. VEHICLE IS A 2014 JEEP SAHARA UNLIMITED WRANGLER WITH "V" 6 CYL MOTOR AUTOMATIC TRANSMISSION WITH 2,900 MILES ON ODOMETER (VEHICLE IS BRAND NEW PURCHASED IN MARCH 2014 - DATE OF THIS REPORT IS APRIL 2014). *TR
Service brakes, Apr 19, 2014, crash
WENT TO STOP AT LIGHT, HIT THE BRAKE IT WAS HARD AND DID NOT ENGAGE, I STOPPED BECAUSE I HIT THE CAR IN FRONT OF ME. BRAKES NEVER ENGAGED, PULLED THE EMERGENCY BRAKE BEFORE EXITING THE VEHICLE TO CHECK ON THE PEOPLE IN THE CAR IN FRONT OF ME AND THE BRAKES SEEMED TO LET OUT AIR AND RELAX. THE BRAKES FELT NORMAL AT THAT POINT. POST ACCIDENT POLICE ESCORTED BE TO DEALERSHIP TO MAKE SURE THAT BRAKES CONTINUED TO WORK. DEALERSHIP CLAIMED NOTHING WRONG, SPOKE TO NEUTRAL MECHANICS AND THEY ALL STATED THAT IT WAS A PROBLEM THAT WOULD OCCUR AGAIN AND THAT THE BRAKES WOULD SEEM FINE IN THE MEANTIME. EXPLAINED THIS TO JEEP AND THEY SAID BRAKES WERE FINE. *TR
Electrical system, Apr 14, 2014
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE HORN WOULD NOT WORK AND THE ALARM WOULD RANDOMLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THERE WAS A STATIC ELECTRICITY PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 11,000.
Other or unspecified, Mar 14, 2014
COMPLIANT ABOUT NOT FIXING RECALL WITHIN REASONABLE TIME. RECEIVED RECALL NOTICE IN JANUARY AND HAVE BEEN TOLD THAT PARTS ARE NOT AVAILABLE. I WAS TOLD BY BOTH THE DEALERSHIP AND CHRYSLER GROUP RECALL ASSISTANCE CENTER THAT WHEN PARTS ARE AVAILABLE, THEY ONLY RECEIVE/SHIP ONE PART TO EACH DEALERSHIP. CURRENT WAIT TIME ACCORDING TO DEALERSHIP BASED ON THE WAITING LIST IS OVER 6 MONTHS. *TR
Engine, Mar 7, 2014
IN JANUARY 2014 I PURCHASED A BRAND NEW 2014 JEEP WRANGLER AT RIVER OAKS CHRYSLER JEEP IN HOUSTON, TX AND AROUND MARCH 1ST I NOTICED OIL LEAKING FROM MY VEHICLE. I WAS UNSURE IT WAS MY VEHICLE BECAUSE I ASSUMED IT WAS A NEW VEHICLE THAT THERE IS NOT WAY IT COULD BE MY JEEP. ON MARCH 5TH 2014 I HAD A LOT OF OIL SPILL OUT OF MY VEHICLE. I TOOK THE JEEP INTO THE DEALERSHIP ON MARCH 6TH AND THEY NOTICED THE SPILLING OF OIL. I DROPPED OF MY JEEP WITH THEM AND THEY SAID THEY FIXED IT. THEY SAID THAT MY OIL COOLER WAS LEAKING. AND THEY REPLACED THE OIL COOLER. COME TO FIND OUT THIS IS A MAJOR FIRE HAZARD. A BRAND NEW CAR AND THE OIL COOLER FAILS. THEY WERE REALLY VAGUE AS TO WHY THIS HAPPENED AND BRUSHED ME OFF TELLING ME "ITS FIXED, DON'T WORRY ABOUT IT". I DON'T FEEL COMFORTABLE NOW DRIVING MY JEEP AND I AM CONCERNED IF THIS IS A LEMON CAR. I SPOKE TO SEVERAL MANAGERS OVER AT RIVER OAKS CHRYSLER JEEP AND THEY SEEMED TO BRUSH ME OFF AND WOULD TELL ME "YOU ARE GETTING MAD OVER A CAR; ONE OF OUR SALES JUST FOUND OUT HE HAS CANCER". THIS WAS VERY UNFAIR AND I AM NOT HAPPY WITH WHAT I PURCHASED. PLEASE HELP. *TR ....UPDATED 08/20/15 *BF
Seats, Mar 1, 2014
THIS COMPLAINT IS NOT RELATED TO AN ACCIDENT, BUT TO A POTENTIALLY SERIOUS DESIGN FLAW. THE US VERSION OF THE 4-DOOR, 5 SEATER JEEP DOES NOT HAVE A HEAD RESTRAINT IN THE CENTER REAR SEAT. DOES THIS REALLY COMPLY WITH ALL NHTSA REQUIREMENTS? HOW CAN A CAR COMPANY IN 2014 CALL THE CAR A 5-SEATER BUT ONLY HAVE 4 HEAD RESTRAINTS? THE UK VERSION OF THE SAME CAR HAS 3 HEAD RESTRAINTS IN THE REAR SEAT SO IT IS POSSIBLE. THIS IS INCREDIBLY UNSAFE AND I CAN'T BELIEVE IT MEETS THE GUIDELINES. *TR
Engine and engine cooling, Traction control system, Feb 8, 2014
I ALREADY BROUGHT IT TO THE DEALER ONCE AND THEY SAID NOTHING WRONG AND NOTHING RECORDED. WHAT HAPPENED, DRIVING DOWN THE ROAD AND EVERY WARNING LIGHT CAME ON FLASHING THEN STOPS. THE TRACTION CONTROL LIGHT STAYED ON. THE SECOND TIME THEY ALL LIT UP WHEN I STOPPED THE JEEP DIDN'T START, EVERYTHING HAD POWER JUST DIDN'T START AND WHEN I TOOK THE KEY OUT THE INSTRUMENT PANEL SAID KEY STILL IN THE IGNITION. AFTER ABOUT 20 MINUTES THE JEEP STARTED AND THE ENGINE CHECK LIGHT WAS ON. TOOK IT IN TO DEALER AND THEY SAID NOTHING WRONG BRING IT IN WHEN IT HAPPENS AGAIN. AND IT HAPPENED AGAIN AS I DESCRIBED ABOVE. FOUND ON ANOTHER FORUM THAT THEY HAD TO GET THE SENSOR REPLACED. ANYONE ELSE HAVE THIS PROBLEM AND IF SO WHAT DID YOU FIND OUT TO CORRECT THE ISSUE. I AM BRINGING IT BACK TO THE DEALER MONDAY. *TR
Engine, Jan 27, 2014
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE MALFUNCTION ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST THAT DETERMINED THAT THE STAR CASE SOFTWARE WAS DEFECTIVE. THE STAR CASE SOFTWARE WAS NOT AVAILABLE TO REMEDY THE VEHICLE. THE DEALER STATED THAT THE SOFTWARE WOULD NOT BECOME AVAILABLE UNTIL JUNE 2014. THE FAILURE MILEAGE WAS 727. . ..UPDATED 03-12-14 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 03/20/14
Fuel/propulsion system, Jan 21, 2014
EVERYTIME I FILL UP THE TANK OF MY 2014 JEEP WRANGLER IT SPURTS OUT GAS AND OVERFLOWS SPILLING GAS ALL OVER MYSELF AND THE GROUND, WHICH CAUSES SAFETY AND BIOENVIRONMENTAL HAZARDS. I HAVE TRIED GAS PUMPS AT NUMEROUS OTHER GAS STATIONS AND I GET THE SAME RESULTS EVERYTIME. WANTING TO INVESTIGATE THE ISSUE BEHIND WHY THIS IS HAPPENING I WENT ONLINE AND FOUND MULTIPLE OTHER CASES WITH OTHER MOPAR CUSTOMERS. SOME PEOPLE HAVE HAD THE ISSUE FIXED BY HAVING THE GAS TANK REPLACED, BUT IN SOME CASES THE ISSUE RETURNED. *TR