2015 Jeep Wrangler

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 472 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 472

Of the 2015 reports, 15 involved a crash and 27 involved a fire. 13 people were injured.

Primary concernService brakes129 reports · 27% of complaints
Owner complaints472Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Service brakes129
  2. Engine128
  3. Electrical system81
  4. Air bags73
  5. Other or unspecified56
  6. Power train51
  7. Vehicle speed control32
  8. Steering29

Recalls and investigations

  1. Seat belts, front, anchorageSep 26, 2019

    Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.

    A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.

    FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.

    Campaign 19V680000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019

    Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

    Campaign 19V018000 on NHTSA.gov

  3. Air bags, frontal, driver side, inflator moduleMay 11, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.

    Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.

    Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.

    Campaign 16V288000 on NHTSA.gov

Representative owner complaints

472 reports, newest first.

  1. Air bags, Aug 19, 2019

    ON AUG 16, 2019, I RECEIVED A LETTER FROM THE VIRGINIA DEPARTMENT OF MOTOR VEHICLES INFORMING ME THAT MY 2015 JEEP WRANGLER HAS A FCA US LLC ('FCA US') SAFETY ISSUE RELATED TO MY AIRBAGS. THESE AIRBAGS ARE DEFECTIVE AND HAVE KILLED AND INJURED HUNDREDS OF PEOPLE. THE LETTER STATES THAT IF MY CHRYSLER/DODGE/JEEP DEALERSHIP, LEESBURG, VA, IS UNABLE TO REMEDY THE DEFECT FOR FREE WITHIN A REASONABLE TIME FRAME, THEN I SHOULD SUBMIT A COMPLAINT TO THE NHTSA ADMINISTRATOR, 1200 NEW JERSEY AVE, SE, WDC 20590. THE DEALERSHIP INFORMED ME THAT THEY ONLY PERFORM 6 REPAIRS FOR THIS RECALL PER MONTH. I AM NUMBER 116 IN A WAIT LIST. THEREFORE, I WILL HAVE A DEFECTIVE AIR BAG IN MY JEEP WRANGLER FOR OVER 19 MONTHS WITHOUT A FREE AND TIMELY REPAIR. KNOWING THAT THIS IS A DEFECTIVE AIRBAG THAT CAN RISK THE HEALTH AND LIVES OF MY FAMILY, THIS IS NOT ACCEPTABLE. I AM SUBMITTING THIS COMPLAINT FOR ACTION TO NHTSA TO ASSIST IN HAVING THIS DEALERSHIP PROVIDE MORE TIMELY REPAIRS FOR KNOWN DEFECTS THAT KILL PEOPLE.

  2. Air bags, Aug 19, 2019

    TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTHERN CHRYSLER JEEP (1414 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-4600) AND WAS INFORMED THAT THE PARTS AND APPOINTMENTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

  3. Other or unspecified, Aug 14, 2019, fire

    VEHICLE CAUGHT FIRE AND BURNED TO A TOTAL LOSS, CLAIM WITH JEEP WAS CLOSED WITHOUT RESOLVE, REQUESTED INFORMATION FROM THE INVESTIGATION AND RECEIVED NOTHING , AFTER SEVERAL CALLS AND NOTES BEING PUT ON THE ACCOUNT NOTHING WAS RESOLVED AND MY CASE WAS CLOSED AGAINST MY WILL AND NOW THEY WONT DO ANYTHING. VEHICLE CAUGHT FIRE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH AND UPON PULLING OVER FOUND A FIRE IN THE FRONT PASSENGER FENDER AREA, ATTEMPTED TO EXTINGUISH FIRE WITHOUT SUCCESS AND JEEP BURNED TO THE GROUND

  4. Steering, Suspension, Wheels, Aug 12, 2019

    I HAVE A 2015 JEEP RUBICON PURCHASED NEW FROM DEALER WITH OEM PARTS INCLUDING FACTORY TIRES. IT WAS ALWAYS A HARDER DRIVE BUT AFTER HITTING 14000 MILES THE TIRES STARTED THUMPING AROUND 40 MILES AN HOUR AND CONTINUED TO GET WORSE, ALONG WITH WOBBLING, SHAKING AND SLIPPING OVER BUMPS. I WAS TOLD THE TIRES NEEDED TO BE ROTATED EVERY 5000 MILES. I HAD THEM ROTATED BUT IT DID NOT RESOLVE THE PROBLEM. I TOOK IT IN AGAIN AS WELL AS TO A LOCAL MECHANIC. THE MECHANIC SAID IT WAS THE TIRES BUT THERE WAS ALSO SOME ISSUES WITH THE BEARINGS. ALL THIS AT 14000 MILES. THIS IS UNACCEPTABLE FOR A VEHICLE LESS THAN A YEAR OLD AND A PRICE TAG OF 42,000 DOLLARS. EVEN THOUGH THE TIRES HAD A LIFETIME WARRANTY THE UNEVEN TREAD AND WEAR WAS NOT COVERED. I ENDED UP HAVING A TO BUY A NEW TIRE AND TAKE THE SPARE SO THAT THE FRONT TIRES WITH THE MOST UNEVEN TREAD WERE REPLACED, AT MY EXPENSE. AFTER I WAS TOLD IF I KEEP THE TIRES ROTATED EVERYTIME I GET AN OIL CHANGE I WOULD BE FINE. THIS WAS NOT THE CASE. EVERY TIME I WENT OVER A BUMPY AREA ON THE FREEWAY I WOULD LOSE TRACTION AND WOBBLE. THE ISSUE HAS BEEN CONSTANT AND THE SHAKING AND WOBBLING HAS GOTTEN SO BAD I CANT DRIVE MY JEEP WITHOUT IT TURNING MILK INTO CREAM. I TOOK IT IN FOR MAINTENANCE AT THE JEEP DEALERSHIP, HAD THE TIRES ROTATED AND IT WAS WORSE THAN BEFORE. I TOOK IT BACK, EXPLAINED IN DETAIL AND WAS TOLD LOTS OF CUSTOMERS HAVE EXPRESSED THE SAME ISSUE BUT THAT THE JEEP RUBICON IS NOT MEANT FOR FREEWAY DRIVING THE TIRES ARE FOR MUD, THAT I SHOULD GET NEW TIRES AND JUST DEAL WITH IT, OR SELL IT. IS THAT AN ACCEPTABLE WAY TO STAND BEHIND A PRODUCT? OR AN ACCEPTABLE WAY TO TREAT YOUR CUSTOMER? THE VEHICLE HAS A DEFECT. TIRES THAT COME WITH A 50,000 MILE WARRANTY SHOULD LAST LONGER THAN 14000. SHAKING, WOBBLING, AND VIBRATING AND UNEVEN TIRE TREAD IN A VEHICLE IS NOT NORMAL. THE VEHICLE IS A LEMON AND A BUYBACK SHOULD BE IN EFFECT.

  5. Air bags, Aug 8, 2019

    TAMARA INFLATORS, I'VE TRIED TO SCHEDULE AN APPOINTMENT WITH CHRYSLER TO GET MY AIRBAG REPLACED. I WAS INFORMED BY A WOMAN NAMED WENDY THAT I WOULD BE WAITLISTED FOR THE AIRBAG. I WAS PREGNANT AT THE TIME, SO I FREQUENTLY CALLED AS I WAS GOING TO BE PUTTING A NEW BORN IN MY VEHICLE. WENDY THEN TOLD ME THAT THE REPLACEMENT FOR THE RECALL HAS BEEN RECALLED. I HAVE NOT BEEN FORMALLY INFORMED OF THE RECALL OF THE RECALL. I DO NOT FEEL SAFE DRIVING MY CAR WITH A NEWBORN OR IN GENERAL.

  6. Electrical system, Exterior lighting, Electronic stability control (ESC), Aug 3, 2019

    STABILITY CONTROL GOES OUT AT 70+ MPH OVER ANY DEVIATION IN THE ROAD SURFACE AND NOT JUST A MAJOR BUMP. I LOSE CONTROL OF THE JEEP COMPLETELY AND HAVE TO TAKE MY FOOT OF THE GAS AND THEN IT WILL RIGHT ITSELF. THIS IS A THREAT TO LIFE AND SAFETY AND FOR A FOUR YEAR VEHICLE SHOULD NOT BE HAPPENING. ALSO, ALL THE ELECTRICAL COMPONENTS WENT OUT AND THE FUEL GAUGE GOES DOWN AND UP RANDOMLY, THE STABILITY CONTROL LIGHTS COME ON AND OFF WHICH TERRIFY ME AND I AM SHAKEN TO THE CORE AS I DON'T WANT TO LOSE CONTROL OF THE VEHICLE AS I HAVE FOR THE PAST WEEKS AT 3 OR 4 TIMES A WEEK ON AVERAGE! THE SPEEDOMETER GOES DOWN TO 5 MPH THEN BACK UP TO 66MPH THEN BACK DOWN AND MY HEADLIGHT LAMPS FLICKERED ON AND OFF ALL AT THE SAME TIME. ALL FUSES ARE INTACT AND SECURE. THEN THE JEEP WOULD START AND I CHECKED THE FUSES AND MADE SURE THEY WERE SECURE AND IT STARTED AGAIN. I NEED HELP AND AM FEARFUL FOR MY LIFE USING THIS JEEP AND HAVE ONLY HAD IT A YEAR. THIS SHOULD NOT BE HAPPENING TO A 4 YO VEHICLE. PLEASE ASSIST ME. THANK YOU FOR YOUR TIME.

  7. Other or unspecified, Jul 29, 2019

    TAKATA RECALL. HELLO MY JEEP IS AFFECTED BY THE VO1 AIRBAG INFLATOR RECALL. I HAVE RESEARCHED THIS AND THE AIR BAGS IN MY JEEP CAN SERIOUSLY HARM OR KILL ME OR SOMEONE ELSE. I ATTEMPTED TO TAKE MY JEEP IN TO HAVE THE RECALL PERFORMED BUT I AM TOLD CHRYSLER HAS PLACED A PARTS FREEZE ON ALL AIR BAGS FOR MY JEEP. I ASKED WHEN THIS WILL BE RESOLVED AND HAVE BEEN TOLD SEVERAL TIMES BY LOCAL DEALERSHIPS AND CHRSYLER THAT IT WILL BE ABOUT 4 MONTHS. THEY SAID THEY HAVE NO OTHER ANSWERS. HOW CAN I NOT DRIVE MY VEHICLE FOR 4 MONTHS. THAT IS ABSOLUTELY NOT ACCEPTABLE. HOW CAN THERE BE A PARTS FREEZE FOR VEHICLES THAT ARE UNSAFE AND POTENTIALLY DEADLY. NOT BEING ABLE TO DRIVE YOUR VEHICLE TO AND FROM WORK IS ALSO A ECONOMICAL BURDEN. I NEED THIS RECALL PERFORMED AS SOON AS POSSIBLE. WHAT IS BEING DONE ABOUT THIS. THIS COULD EASILY LEAD TO LAW SUITS. IT IS NOT REALISTIC TO JUST TELL PEOPLE TO NOT DRIVE THEIR VEHICLES. CAN THE NHTSA PLEASE LOOK INTO THIS AND GET BACK TO ME. THANK YOU IN ADVANCE!

  8. Air bags, Jul 24, 2019

    TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  9. Structure, Jul 17, 2019

    HOOD VIOLENTLY FLUTTERS AT HIGHWAY SPEEDS. HAD TO PULL OVER. HAD TO PURCHASE AFTER MARKET STURDY HOOD LATCHES TO REPLACE THE FACTORY ONES.

  10. Electrical system, Jul 12, 2019

    TIPM FAILURE WHILE DRIVING ON FREEWAY. HAS HAPPENED 3 TIMES OUT OF THE BLUE THE VEHICLE LOSES POWER, THE PANEL LIGHTS FLASH, AND THE BRAKES LOCKUP. IF NOT FOR THE ANTI LOCKUP SYSTEM ON THE BREAKS I WOULD HAVE BEEN HIT. VEHICLE PANEL WARNING LIGHTS STAYED ON AFTER INCIDENT, WHEN GET IN VEHICLE THE NEXT DAY EVERYTHING WORKS NORMAL.

  11. Other or unspecified, Jul 10, 2019

    MY JEEP STOPS RESPONDING AND SHUTS OFF WHILE DRIVING FOR NO REASON. WHEN IT HAPPENS AT SLOWER SPEEDS, I HAVE TO PUT IT IN PARK, TURN THE KEY TO OFF, AND THEN START IT BACK UP AGAIN. THIS HAPPENS WHILE I AM IN THE MIDDLE OF THE ROAD. IF I AM TRAVELING AT A FASTER SPEED, THE ENGINE WILL KICK BACK ON ON ITS OWN. IT HAS BEEN HAPPING FOR ABOUT A YEAR.

  12. Air bags, Jul 9, 2019

    TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 CA-2, SANTA MONICA, CA 90404, (310) 829-3200) AND NISSANI BROS. CHRYSLER DODGE JEEP RAM (5750 MESMER AVE B, CULVER CITY, CA 90230, (310) 439-8107) WERE NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  13. Seat belts, Jul 9, 2019

    PASSENGER SIDE SEATBELT WILL NOT RETRACT. REQUIRES A NEW RETRACTOR MECHANISM.

  14. Air bags, Jul 8, 2019

    TAKATA RECALL CONTACTED DEALERSHIP FOR REPLACEMENT HAVE BEEN PUT ON WAITING LIST AND HAVE BEEN FOR 2 MONTHS

  15. Air bags, Other or unspecified, Jun 27, 2019

    TAKATA RECALL: I'VE BEEN TRYING TO SCHEDULE THE TAKATA RECALL BUT ALL THE DEALERS IN MY AREA DO NOT HAVE THE PART ON STOCK. VEHICLE IS IN BRAZIL.

  16. Air bags, Jun 26, 2019

    TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT HENDRICK CHRYSLER DODGE JEEP RAM (LOCATED AT 1624 MONTGOMERY HWY, HOOVER, AL 35216, (205) 545-8074) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  17. Suspension, Structure, Jun 18, 2019

    TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING 50-60 MPH, THE CONTACT STRUCK A BUMP IN THE ROAD AND THE FRONT END OF THE VEHICLE BEGAN TO TREMBLE AND SHAKE. THE VEHICLE WOBBLED TERRIBLY. THE CONTACT HAD TO SLOW DOWN SO THE WOBBLING COULD STOP. THE CONTACT DROVE THE VEHICLE TO JACKSONVILLE CHRYSLER DODGE (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) TO BE DIAGNOSED, BUT THE TEST COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ANDDID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 34,000.

  18. Electrical system, Jun 14, 2019

    THE VEHICLE'S HORN AND STEERING CONTROLS, EXCEPT CRUISE CONTROL, ALL STOPPED WORKING. I WAS TOLD THE CLOCK SPRING IS BAD AND JEEP DID HAVE A RECALL ON THE CLOCK SPRING FOR 2007-2010 MODEL YEAR JEEPS AS WELL AS SOME 2011-2016 RIGHT HAND DRIVE JEEPS. IF YOU ALSO LOOK THROUGH JEEP FORUMS, THIS STILL SEEMS TO BE A CONSISTENT PROBLEM. THE HORN IS A NECESSARY SAFETY FEATURE AND SHOULDN'T BE FAILING WHEN THE VEHICLE WAS PURCHASED BRAND NEW A LITTLE OVER 3 YEARS AGO.

  19. Air bags, Jun 4, 2019

    TL* TAKATA RECALL. THE CONTACT OWNS A 2015 JEEP WRANGLER. THE CONTACT STATED THAT NORTH TOWN CHRYSLER JEEP DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150, (716) 616-3299) WAS UNABLE TO DETERMINE WHEN AN APPOINTMENT COULD BE SCHEDULED CONCERNING NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THEY WERE UNABLE TO PLACE THE CONTACT ON A WAITING LIST FOR THE PART AND ASKED THE OWNER TO CALL BACK IN MID JULY OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  20. Air bags, May 29, 2019

    PASSENGER AIRBAG INFLATOR

  21. Steering, May 27, 2019

    THERE HAVE BEEN 1000S OF PEOPLE WHO DRIVE WRANGLERS COMPLAIN OF THE STEERING CLUNK WHEN DRIVING. WHEN THE JEEP WARMS UP AND THE SUSPENSION CYCLES YOU CAN FEEL A THUD IIN THE STEERING COLUMN SOMEWHERE. IT MAKES YOU FEEL VERY UNEASY AND SCARED NOT KNOWING WHEN THE STEERINT SHAFT WILL FINALLY GO. MOST PROBLEMS RESULT FROM THE LOWER AND UPPER INTERMEDIATE SHAFT BEING MADE FROM 2 SEPARATE METALS AND EXPANDING. JEEP LOCATED THESE NEAR THE MANIFOLD. THE REPLACEMENT PART IS ALWAYS ON BACKORDER SO JEEP MUST KNOW THERE'S ANPROBLEM SOMEWHERE.

  22. Air bags, May 23, 2019

    I RECEIVED A LETTER INFORMING ME OF THE RECALL BUT THE DEALERSHIPS IN MY AREA WILL NOT HONOR IT.

  23. Power train, May 20, 2019

    THE SWAY BAR DOES NOT STAY LOCKED HAS NOT SINCE I GOT THE JEEP RUBICON NEW IN 2015 AND I HAVE NOT BEEN ABLE TO GET THE DEALER WHERE I GOT THE JEEP FROM TO FIX IT. THERE IS A SWITCH ON THE DASH TO LOCK AND UNLOCK THE SWAY BAR AND A LIGHT ON THE DASH THAT SAYS THAT THE SWAY BAR IS UNLOCKED, THE LIGHT IS NOT ON BUT THE SWAY BAR IS UNLOCKED AND THE JEEP IS VERY UNSTABLE WHEN TRYING TO DRIVE ON THE HIGHWAY AND EVEN THE STREET IT VERY BOUNCY AND WHEN TURNING A COUNTER AT A NORMAL RATE OF SPEED THE TIRES COME OFF THE GROUND. THE SWAY BAR WILL NOT LOCK NO MATTER WHAT WE DO IT JUST COMES UNLOCKED AS SOON AS I START DRIVING. IT IS VERY UNSAFE. HAVING THE SWAY BAR UNLOCKED IS FOR OFF-ROAD OR ROCK CRAWLING NOT DRIVING ON THE NORMAL ROAD OR HIGHWAY.

  24. Structure, Other or unspecified, Engine, May 10, 2019, fire

    MY JEEP CAUGHT FIRE FROM THE DASH, REASONS UNKNOWN. INSURANCE IS INVESTIGATING AND FIRE DEPT PUT CAUSE AS UNKNOWN. JEEP IS A TOTAL LOSS AND MY HUSBAND BARELY MADE IT OUT OF THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. HE WAS DRIVING FROM SCHOOL TO HOME AND ABOUT A MILE FROM HOME ON THE HIGHWAY ABOUT TO EXIT.*DT CONSUMER STATED AS HE WAS TRYING TO SHIFT INTO NEUTRAL AND PULL THE E-BRAKE, HE WAS BURNT ON HIS HAND AND A LITTLE ON HIS LEGS BY THE TIME HE JUMPED OUT. ON THE DAY OF THE INCIDENT, MY HUSBAND DROVE APPROXIMATELY 5-6 MILES TO CLASS (AS HE IS IN A TECHNICAL SCHOOL RIGHT NOW) AROUND 6:30 AM. AS HE WAS COMING HOME, IT STARTED SMOKING ABOUT HALF WAY UP THE ON RAMP HEADING IN THE DIRECTION TO THE EXIT TO OUR HOME, MY HUSBAND SAID RIGHT BEFORE IT STARTED SMOKING IT ALMOST SOUND LIKE THAT BLOWER MOTOR WAS MAKING A STRANGE NOISE, AND HE WAS HEADED HOME TO LOOK AT IT, BUT THE NOISE QUIT RIGHT BEFORE IT STARTED SMOKING. HE DID HIS BEST TO GET IT OUT OF TRAFFIC, BUT AS I STATED, WITH IT BEING A SOFT TOP, IT WENT UP IN FLAMES RATHER QUICK. THE VEHICLE WAS SERVICED EVERY 4,000-5,000 MILES. MY HUSBAND HAS A MOTORCYCLE, SO THE TIME SPENT IN THE JEEP WAS MAINLY IN COOLER WEATHER OR WHEN IT WAS RAINING/OVERCAST. THERE WERE NOT ISSUE LEADING UP TO THE FIRE. WE HAD TAKEN IT ON SHORT TRIPS - LONGEST DISTANCE WAS LIKE 100 MILES ROUND TRIP, BUT HADN'T DONE THAT IN AWHILE. THE VEHICLE WAS A TOTAL LOSS, STATE FARM TOTALED THE VEHICLE, WE HAVE NOT HAD POSSESSION OF THE JEEP SINCE IT WAS TOWED FROM THE SIDE OF THE ROAD BY WHOEVER THE FIRE DEPT CALLED (ALLIED TOWING). AFTER THAT INSURANCE HAD IT TOWED TO A LOCATION OF THEIR OWN. I BELIEVE MY HUSBAND ONLY HAD A SUB WOOFER IN THE JEEP, YOU CAN SEE IT IN THE BACK IN SOME OF THE PICTURES. I BELIEVE AT SOME POINT THE STEREO WAS CHANGED BUT THAT WAS BEFORE WE OWNED IT AND IT WAS IN OUR POSSESSION FOR ALMOST 1 YEAR PRIOR TO THE FIRE. I HAVE NO CONTACTED THE FCA, I WASN'T SURE WHO TO REACH OUT TO FOR THIS ISSUE.*JB

  25. Steering, May 9, 2019

    STEERING WHEEL HORN ASSEMBLY. THIS UNIT TAKE AN UNUSUAL AMOUNT OF PRESSURE TO MAKE THE HORN SOUND. THIS HAS BEEN A PROBLEM SINCE THE CAR WAS NEW. IN ADDITION THE HORN ASSEMBLY VIBRATES WHEN TURNING. I HAVE TAKEN THIS CAR TO A ALAMOGORDO, NEW MEXICO DEALER AND GALVESTON , TEXAS DEALER TO HAVE THE PROBLEM INVESTIGATED. THEY TOLD ME THIS WAS NORMAL. THIS OCCURRED SINCE THE CAR WAS NEW AND CONTINUES TODAY AT 45,000 MILES. I AM CONCERNED SOMETHING IS FAULTY WITH THE HORN AND AIRBAG ASSEMBLY