2015 Jeep Wrangler
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 472 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Wrangler model years with reports.
Of the 2015 reports, 15 involved a crash and 27 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Representative owner complaints
472 reports, newest first.
Exterior lighting, Jul 27, 2017
SIGNAL SAFETY: MY COMPLAINT IS THE POOR DESIGN AND SERIOUS SAFETY FLAW OF THE FRONT-END SIDE MARKERS ON ALL 2007 TO PRESENT DAY, JEEP JK/U WRANGLER MODELS. ALTHOUGH THESE VEHICLES HAVE LIGHTED FRONT-END SIDE MARKERS, THEY DO NOT HAVE A TURN INDICATOR FEATURE INSTALLED, CREATING A SERIOUS HAZARD TO DRIVERS WHEN CHANGING LANES, MERGING INTO TRAFFIC, OR SIMPLY TURNING. OTHER VEHICLES AND/OR PEDESTRIANS THAT ARE ALONG EITHER SIDE OF THE VEHICLE AND ARE UNABLE TO VISUALLY SEE THE REAR OR FRONT OF THE VEHICLE, HAVE NO INDICATION OF THE DRIVER'S INTENTIONS WHEN PERFORMING ANY OF THE ACTIONS MENTIONED EARLIER. ALTHOUGH FEDERAL AND MOST STATE LAWS REQUIRE LIGHTED FRONT AND REAR WARNING/SIGNAL INDICATORS, I AM UNSURE WHAT IS REQUIRED FOR SIDE/ABEAM SIGNALS. THIS IS THE FIRST MODERN VEHICLE I HAVE OWNED THAT DOES NOT INCLUDE THIS SIMPLE SAFETY FEATURE AND IT IS ONE THAT SHOULD, SIMILAR TO [EURO] REPEATERS, BE ON ALL U.S. DRIVEN AUTOMOBILES AND TRUCKS TO AVOID COLLISION, OR POSSIBLY LOSS OF HUMAN LIFE.
Electrical system, Engine, Jul 22, 2017, fire
2015 WRANGLER SAHARA ENGINE FIRE I HAVE JUST PURCHASED 10 DAYS AGO A CERTIFIED 2015 WRANGLER SAHARA CERTIFIED PRE OWNED FROM AVONDALE DODGE IN PHOENIX AZ. IT WAS A GORGEOUS HARDTOP GREY, WITH 30" TIRES, MAGS AND AN LED LIGHT BAR. I HAD BEEN LOOKING FOR 3 MONTHS AND FINALLY FOUND MY DREAM WRANGLER. STILL WITH A TEMP PLATE AND ONE TANK OF GAS IN IT THE ENGINE CAUGHT FIRE SITTING IDLE AT MY WORK. I HAD LITERALLY DROVE FROM THE DEALER HOW IT HAPPENED. I HAD GONE FOR LUNCH WITH CO WORKERS AND PARKED IN COVERED PARKING AT MY OFFICE IN PHOENIX. THERE WAS NO FOUL SMELLS AND THE VEHICLES PERFORMANCE WAS NORMAL. I WAS NOTIFIED BY THE FACILITIES MANAGERS 2 HOURS LATER WHILE IN A MEETING THAT FELLOW EMPLOYEES SAW IT SMOLDERING THROUGH THE GRILL AND PHONED THE FIRE DEPARTMENT. WHEN I GOT OUTSIDE THE ENGINE COMPARTMENT WAS COMPLETELY CHARRED. *BF *JS
Power train, Jun 21, 2017
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING 30 MPH, THE TRANSMISSION DOWNSHIFTED RANDOMLY WITHOUT WARNING AND THEN AUTOMATICALLY RETURNED TO NORMAL. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KENDALL DODGE CHRYSLER JEEP RAM LOCATED AT 13355 SW 137TH AVE, MIAMI, FL 33186; (786) 231-2120) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE DEALER REFERRED THE CONTACT TO ANOTHER DEALER (DADELAND DODGE CHRYSLER JEEP RAM LOCATED AT 16501 S DIXIE HWY, MIAMI, FL 33157; (305) 278-9994). THE CONTACT WAS PLACED ON A WAITING LIST AND HAD TO WAIT FOR TWO AND A HALF MONTHS TO HAVE THE TRANSMISSION REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER (PLANET DODGE CHRYSLER JEEP RAM LOCATED AT 9975 NW 12TH ST, MIAMI, FL 33172; (305) 470-8000) AND THE CONTACT WAS INFORMED THAT HE NEEDED TO WAIT SIX MONTHS TO GET THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-334-9200 AND STATED THAT THERE WAS A DEALER WHO COULD DIAGNOSE THE VEHICLE ON JULY 10, 2017. THE FAILURE MILEAGE WAS 15,000.
Electrical system, Jun 16, 2017
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST ACCELERATION AND STALLED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, DEPRESSED THE CLUTCH, AND TURNED OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS TAKEN TO FURMANN CHRYSLER/JEEP IN NEW PORT RICHEY, FLORIDA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 31754410. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Air bags, May 24, 2017, crash
I WAS INVOLVED IN A FRONT END MOTOR VEHICLE COLLISION, WITH ANOTHER MOTOR VEHICLE INCIDENT, TO WIT THE FRONT DRIVER SIDE AIRBAG NEVER DEPLOYED APPROPRIATELY. WHERE IN WHICH I RECEIVED INJURY FROM THE COLLISION ACCIDENT. AS A RESULT OF THE COLLISION INCIDENTS, I FURTHER INQUIRED WITH THE DEALERSHIP SERVICE DEPARTMENTS MAINTENANCE PERSONNEL, AND WAS INFORMED, THAT THE DEPLOYMENT CONTACT SWITCH LOCATED ON THE FRONT OF MY 2015 JEEP WRANGLER, WAS LOCATED IN THE FRONT GRILL AREA, AND NOT LOCATED IN THE FRONT BUMPER AREA. RECENTLY BACK IN THE FALL OF 2016, I RECEIVED NOTICE FROM FIAT CHRYSLER JEEP CORPORATION. THAT MY 2016 JEEP WRANGLERS AIRBAG DEPLOYMENT SYSTEM HAD A RECALL ISSUE. WHICH FURTHER STATED, LET AIRBAG DEPLOYMENT SYSTEMS RANGING BACK TO 2012 JEEP WRANGLERS, EXTENDING TO 2017 JEEP WRANGLERS. PLEASE BE ADVISED THAT AS A RESULT OF MY 2015 JEEP WRANGLER COLLISION WHICH ENDED UP IN A TOTAL LOSS. I HAD TO PURSUE ANOTHER VEHICLE, HENCE MY 2016 JEEP WRANGLER, AIRBAG DEPLOYMENT SYSTEM RECALL NOTICE. FURTHER BE ADVISED, THAT WHEN I HAD TO SHOP AGAIN FOR ANOTHER MOTOR VEHICLE, TO WIT MY 2016 JEEP WRANGLER. I HAD ASKED THE DEALERSHIP SALES PERSON, IF THE AIRBAG DEPLOYMENT SYSTEM HAD EVER CHANGED FROM THE 2015 JEEP WRANGLERS, TO THE 2016 JEEP WRANGLERS? WHERE IN WHICH I WAS INFORMED THAT THE SAME AIRBAG DEPLOYMENT SYSTEMS IN THE 2015 JEEP WRANGLER'S WERE THE SAME IN THE 2016 JEEP WRANGLERS. WHERE, GIVEN THE FACT THAT MOTOR VEHICLE AIRBAG RECALLS BY OTHER MANUFACTURING COMPANIES, ARE BEING CALLED INTO QUESTION? IT IS MY CONTENTION, THAT THE 2015 JEEP WRANGLER AIRBAG APPOINTMENT SYSTEM THEN I HAD OWNED AT THE TIME OF THE COLLISION, WAS DEFECTIVE AS WELL. PLEASE FEEL FREE TO CONTACT ME ANYTIME REGARDING THIS ISSUE, OR ANYTHING ELSE RELATED TO THIS ISSUE. RESPECTFULLY SUBMITTED
Engine, Apr 23, 2017
OIL LEAK FROM TOP OF ENGINE. APPEARS TO BE FROM OIL FILL ADAPTER OR FROM INSIDE THE LIFTER VALLEY. I SMELL OIL, I'M CONCERNED THAT IT COULD CATCH FIRE? THE VEHICLE ONLY HAS 34,000 MILES ON IT.
Steering, Suspension, Other or unspecified, Apr 6, 2017
MY 2015 JEEP WRANGLER SAHARA UNLIMITED HAS DEVELOPED THE "DEATH WOBBLE" AND I DON'T KNOW HOW TO FIX IT. IT WILL BEGIN TO VIOLENTLY SHAKE AFTER HITTING ANY SMALL BUMP ON THE ROADWAY AT SPEEDS RANGING FROM 50 MPH TO 70 MPH*. SHAKING IS SO BAD THAT I HAVE TO COME TO A COMPLETE STOP AS FAST AS POSSIBLE BECAUSE ITS VERY DIFFICULT TO CONTROL WHILE IT SHAKES. * I ONLY SAID AT SPEEDS UP TO 70 MPH BECAUSE THAT'S THE FASTEST SPEED LIMIT WHERE I LIVE. I HAVE NO DOUBT THAT IT WILL DO IT MORE VIOLENTLY AT HIGHER SPEEDS.
Steering, Vehicle speed control, Electronic stability control (ESC), Mar 29, 2017
TRACTION CONTROL FEATURE JUST COMES ON SUDDENLY WHILE DRIVER FORWARD OR TUNING A CORNER AT RANDOM TIMES CAUSING THE VEHICLE TO SLOW DOWN IMMENSELY FOR NO REASON. MAY CAUSE AN ACCIDENT IF NOT CORRECTED. THIS HAS HAPPENED ON DRY PAVEMENT MULTIPLE OCCASIONS WITHOUT WARNING OR REASON.
Power train, Engine, Mar 8, 2017
VEHICLE ENGINE SHUTS DOWN UNEXPECTEDLY AT HIGHWAY AND LOW SPEEDS. DIFFICULT TO RESTART. DIFFICULT TO PUT IN GEAR. VEHICLE WAS IN MOTION WHEN ENGINE SHUT DOWN.
Electrical system, Engine, Feb 14, 2017, fire
THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT AND WAS TOTALLY DESTROYED. IT WAS PARKED IN A PARKING LOT AND HAD NOT BEEN DRIVEN FOR OVER 24 HOURS. IT HAD APPROXIMATELY 2500 MILES ON THE ODOMETER. THE VEHICLE HAD NOT BEEN MODIFIED FROM FACTORY CONDITION. THIS VEHICLE IS LEASED
Power train, Feb 10, 2017
AFTER NOTICING A ACCUMULATION OF FLUID UNDER MY VEHICLE I TOOK THE CAR TO A MECHANIC WHO MENTIONED THAT THE SEALS ON THE REAR AXEL WERE BOTH LEAKING. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY VERIFIED THAT BOTH SEALS WERE LEAKING AND THAT THE DIFFERENTIAL COVER WAS ALSO LEAKING. THEY REPLACED THE SEALS AND RESEALED THE DIFFERENTIAL COVER, BUT NOTED THAT I WAS RESPONSIBLE FOR REPLACING THE FLUID IN THE DIFFERENTIAL. THE VEHICLE HAD NOT BEEN TAKEN OFF ROAD, OUTSIDE OF USUAL DRIVING DOWN UNPAVED ROADS.
Suspension, Wheels, Feb 10, 2017
AT 34,000 MILES I STARTED TO EXPERIENCE A ROTATIONAL VIBRATION IN THE FRONT END OF MY VEHICLE AND THE DRIVERS FRONT SUSPENSION STARTED TO GET LOUDER OVER A COUPLE WEEKS SO I TOOK THE CAR TO A DEALERSHIP, THEY DIAGNOSED IT AS THE BALL JOINTS WERE WORN AND THEY SAID IT WAS STILL LOUD DUE TO TIRES AGE (WHICH WERE ROTATED WITH EVERY OIL CHANGE AT APPROX 4,000 MILES). THE TIRES WERE NOT WORN DUE TO AGE BUT INSTEAD CUPPED DUE TO DAMAGED SUSPENSION COMPONENT, THE DEALERSHIP THAT I HAD THE VEHICLE SERVICED AT ON 12/15/2016 AT 32,534 MILES FOUND THE TREAD DEPTH TO BE AT 8/32 OR GREATER. I TOOK THE VEHICLE IN A FEW DAYS LATER BACK TO THE DEALERSHIP THAT DID THE REPAIR AND THEY FOUND THE TREAD DEPTH TO BE AT 9/32.
Power train, Jan 18, 2017
WE HAVE BEEN HAVING PROBLEMS WITH THE POWERTRAIN AS IN AN EARLIER REPORT WE SENT IN WHERE THE JEEP WHILE DRIVING DOWN THE ROAD WILL SHAKE AND RATTLE VIOLENTLY AND WE HAVE TO PULL OVER WAIT A MINUTE AND PUT IT INTO PARK THEN DRIVE TO CONTINUE. IT HAS HAPPENED 2 TIMES. NOW TO ADD TO THE LIST THIS WEEKEND WHEN WE TRIED TO DRIVE THE JEEP WE PUT THE GEAR INTO D TO DRIVE FORWARD AND THE JEEP WENT BACKWARDS INSTEAD. WE HAD TO PUT THE SELECTOR INTO PARK AND BACK TO DRIVE 3 TIMES BEFORE THE VEHICLE WOULD GO FORWARD. THIS LATEST INCIDENT WE WERE PARKED AT HOME ON PAVEMENT WITH NO INCLINE. TRIED CALLING THE DEALER BUT WITH IT BEING A WEEKEND GOT NO RESPONSE. DID CALL THE JEEP HOTLINE AND WAS TOLD TO TAKE IT TO A DEALER ON MONDAY. CALLED THE DEALER AND ON MONDAY AND WAS TOLD TO BRING IT IN ON TUESDAY. THE VEHICLE HAS 29K MILES AND HAS BEEN ACTING UP SINCE AROUND 15K. CALLED THE DEALER TODAY AND WAS TOLD STILL DO NOT KNOW WHY IT IS DOING WHAT IT IS DOING. *TR
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Jan 18, 2017
I OWN A 2015 JEEP WRANGLER UNLIMITED 4 DOOR 4X4 AUTOMATIC TRANSMISSION. INTERMITTENT LOSS OF POWER AND TRACTION CONTROL LIGHT COMES ON.. . I WROTE UP A REPORT A COUPLE OF WEEKS AGO--BUT I UNDERSTAND THE ISSUE BETTER NOW...SO, MY JEEP BASICALLY CONKS OUT--OFTEN AT HIGHWAY SPEEDS...AND RE-STARTS IN ABOUT 1 SECOND...AT LEAST IT FEELS LIKE IT CONKS OUT--ALL OF THE DASH LIGHTS COME ON AS THEY DO WHEN I FIRST START THE JEEP...BUT THE TRACTION CONTROL LIGHT STAYS ON--DOES NOT BLINK AND IT HAS REMAINED ON SINCE THEN...ALSO THE CRUISE CONTROL WILL NOT TURN ON...I HAVE CHECKED THE FUSES...AND I HAVE RUN AN OBDII DIAGNOSTIC--THE FUSES ARE FINE AND THE DIAGNOSTIC FINDS NOTHING WRONG I HAVE READ THAT THIS ISSUE IS OCCURING FREQUENTLY ON JEEP RENEGADE AND DEALERSHIP SAYS NOTHING IS WRONG. THIS OCCURS WHILE THE VEHICLE IS IN MOTION, ON STREETS AND ON HIGHWAYS...WHILE GOING STRAIGHT AND WHILE TURNING...
Electrical system, Exterior lighting, Fuel/propulsion system, Jan 10, 2017
VEHICLE, IN MOTION, ON HIGHWAYS, AND STREETS, SHUTS OFF. THE LIGHTS GO OUT, SOMETIMES THE RADIO TURNS OFF, THE STEERING GOES OUT, THE GAUGES FALL TO ZERO...THEN, THE BATTERY LIGHT COMES ON, AND THE ENGINE BEGINS OPERATING AS USUAL. IT FEELS AS THOUGH SOMEONE HAS TURNED OFF THE KEY AND THEN TURNED THE KEY BACK ON.
Steering, Suspension, Wheels, Dec 1, 2016
AT 11600 MILES, THE FRONT TIRES ON THE VEHICLE ARE SEVERELY CUPPED AND CHOPPED ON THE INSIDE DRIVING SURFACE. THE VEHICLE HAS HAD POOR HANDLING SINCE DELIVERY. AT 2400 MILES, THE VEHICLE WAS SERVICED FOR POOR HANDLING, WANDERING, TIRE OSCILLATION AT HIGHWAY SPEED. THE DEALER DID "STEERING REPAIRS" AND RETURNED THE VEHICLE. AT 11500 MILES THE VEHICLE WAS RETURNED TO THE DEALER FOR IDENTICAL HANDLING AND STEERING PROBLEMS. THE DEALER REPORTED THERE WAS NO PROBLEM WITH THE SUSPENSION AND ROTATED THE TIRES. WHEN THE VEHICLE WAS RETURNED, AND DRIVEN AT 30+ MILES PER HOUR, THERE WAS A TERRIBLE HOWL COMING FROM THE REAR OF THE VEHICLE, AND THE STEERING PROBLEMS PERSISTED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE TIRE DAMAGE WAS REVEALED TO THE OWNER, AND THE DEALER ADVISED THAT THESE PARTICULAR TIRES NEED TO BE ROTATED EVERY 2500 MILES OR THIS DAMAGE WILL OCCUR. THE DEALER, AND CHRYSLER, REFUSED TO REPLACE THE TIRES, STATED THE STEERING WAS FINE, AND SAID THE TIRES NEED TO BE ROTATED AS STATED ABOVE. THE TIRES ARE BF GOODRICH MUD TERRAIN TIRES, WHICH CAME FROM THE FACTORY. THE UNSAFE STEERING REMAINS UNREPAIRED, THE TWO TIRES ARE RUINED AT 11000 MILES, AND CHRYSLER AND THE DEALER HAVE REFUSED TO DO ANYTHING FURTHER TO REMEDY THE SITUATION OR REPAIR THE VEHICLE. THIS NEEDS TO BE INVESTIGATED AS A STEERING/SUSPENSION DEFECT, WHICH THE COMPANY IS UNWILLING TO REMEDY, OR EVEN REPLACE RUINED TIRES. THE COMPANIES ONLY REMEDY IS TO MANDATE A RIDICULOUS ROTATION SCHEDULE FOR THE TIRES. PLEASE LOOK INTO THIS. *TR
Steering, Nov 29, 2016
I WAS LUCKY I WAS PARKING THE JEEP WHEN THE SECTOR SHAFT BROKE AND THE STEERING GEAR LINK FELL OFF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE ENDED IN A MAJOR ACCIDENT. AND IF A DEADLY ACCIDENT OCCURRED, THE INSPECTION REPORT MOST LIKELY WOULD HAVE BLAMED THE COLLISION FOR THE BROKEN SHAFT AND CHRYSLER WOULD HAVE BEEN EXONERATED OF ANY RESPONSIBILTY. MY JEEP HAPPENED TO BE A DEADLY TRAP BECAUSE OF POOR MATERIALS USED IN THE MANUFACTURE OF THE VEHICLE. WHERE IS THE LIABILITY, AND ACCOUNTABILITY OF JEEP? NOTHING! THEY WON'T EVEN PAY FOR THE DAMNED SHAFT TO BE REPLACED. JEEP WILL CERTAINLY IGNORE THIS EVENT AND IF FORCED TO RESPOND THEY WILL PROBABLY BLAME ME FOR ABUSING THE DAMNED JEEP WHICH, BY THE WAY, I TREAT LIKE MY PET. I AM SO ANGRY BUT IF I EXPRESS HOW I REALLY FEEL, THE COMPLAINT WILL NOT BE POSTED. BE CAREFUL FOLKS, YOU MAY LOSE CONTROL OF YOUR JEEP ANYTIME FOR NO FAULT OF YOUR OWN, AND YOU MAY GET KILLED AND KILL SOMEBODY ELSE BECAUSE JEEP IS FOCUSED IN MAKING PROFITS INSTEAD OF MAKING SAFE VEHICLES. THE SERIAL NUMBERS FOUND IN THE SECTOR SHAFT ARE AS FOLLOW: JLK4C, 140502B, AND B4076. THIS STORY IS REAL!
Engine, Nov 28, 2016
I AM HAVING DIFFICULTIES WITH MY BRAND NEW PURCHASED JEEP WRANGLER AND IT HAS BEEN IN AND OUT OF THE DEALERSHIP SINCE SEPTEMBER WITH NO RESOLUTION. THIS JEEP IS 19 MONTHS OLD AND WE BOUGHT IT BRAND NEW FROM SAHARA JEEP. DESPITE THE FACT THAT IT DOES RUN THE ENGINE SUDDENLY CHOOSES TO LOSE POWER WHILE I'M DRIVING AND ACCELERATING OR DECELERATING IS NOT AN OPTION. NOT REALLY SAFE ESPECIALLY WHEN MY DAILY COMMUTE TO AND FROM WORK IS OVER 20 MILES ONE WAY ON HIGHWAY SPEEDS. THE ENGINE HAS STOPPED ABOUT 6 TIMES AND TWO TIMES OF THOSE HAS BEEN ON HIGHWAY SPEEDS WHICH IS NOT A SAFE PLACE. I HAVE BEEN LUCKY THAT WHEN IT HAPPENED THAT I HAVE NOT BEEN REAR ENDED OR EVEN WORSE HAVE CAUSED ANY ACCIDENTS. I HAVE CONTINUOUSLY BROUGHT THE VEHICLE BACK TO CHAPMAN AND THEY ARE UNABLE TO FIND ANY ISSUES AND THEN NOW THE VEHICLE IS AT SAHARA AND I AM GETTING THE SAME ANSWERS. ALTHOUGH ERROR LIGHTS HAVE COME ON AND I HAVE GIVEN THE DEALERSHIPS THOSE THEY ARE STILL UNABLE TO DIAGNOSE WHAT IS MAKING THE VEHICLE ENGINE SUDDENLY STOP.DIAGNOSTIC TESTING KEEPS COMING UP NEGATIVE. I WAS GIVEN A FLIGHT RECORDER TO ATTACH TO MY JEEP TO HELP ASSESS THE ISSUE. THE VEHICLE DIED AND I WAS ABLE TO SUCCESSFULLY RUN CODES THROUGH THEIR RECORDER (SUPPLIED BY JEEP) AND HAD THE VEHICLE BACK AT THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THEIR COMPUTERS WERE DOWN AND UNABLE TO READ THE CODES BUT THEY DID CAPTURE SOMETHING BUT HAD FORWARDED IT ONTO CORPORATE TO READ. A COUPLE DAYS LATER WITH NO UPDATE I CONTACTED CORPORATE AND WAS TOLD THAT THEY WERE UNABLE TO READ THE CODES BECAUSE THEIR SYSTEM WAS ALSO DOWN AND I WOULD HAVE TO DO IT ALL OVER AGAIN. *TR
Power train, Engine, Fuel/propulsion system, Nov 18, 2016
2015 WRANGLER JKU SPORADIC STALLING ON BOTH HIGHWAY AND RESIDENTIAL STREETS. WAS RECENTLY SERVICED FOR OIL CHANGE AND SOFTWARE UPDATE. ALSO STALLED WHILE JEEP WAS IDOL FOR 20 MINUTES BUT ABLE TO RESTART IT. WHEN IT STALLED...INSTRUMENT PANEL LIGHTS UP AND JEEP STALLS. CAN RESTART IN HOUR WITH CHECK ENGINE LIGHT. DEALER NOT ABLE TO REPRODUCE STALLING AFTER TESTING FOR 10 MILES. THIS HAS HAPPENED 3 TIMES. DROPPED OFF AT DEALER AGAIN THIS MORNING.
Power train, Nov 16, 2016
TWO WEEKS AGO THE JEEP FAILED TO SHIFT OUT OF GEAR ON THE HIGHWAY WHILE DRIVING TO WORK. PRIOR TO THIS IT WAS NOT DISPLAYING ANY ISSUES. LUCKILY I WAS ABLE TO COAST TO A STOP IN THE BREAKDOWN LANE AND CALLED FOR A TOW BACK TO THE DEALERSHIP. LATER THAT DAY I RECEIVED A CALL FROM A SERVICE MANAGER, ROGER THAT THE CLUTCH WAS WORN OUT AND REQUIRED REPLACEMENT. I WAS SHOCKED THAT A VEHICLE THAT IS LESS THAN A YEAR OLD WITH LESS THAT 18K MILES WOULD NEED A CLUTCH SINCE ABOUT ALL I DO WITH IT IS DRIVE TO WORK. HE EXPLAINED THAT THIS IS A WEAR PART AND NOT UNDER THE WARRANTEE SINCE I WAS OVER 12K MILES. LATER THE NEXT DAY THEY CALLED ME DOWN TO THE DEALERSHIP TO EXAMINE THE FULL EXTENT OF THE DAMAGE. THE CLUTCH JUST DIDN'T WEAR IT SHREDDED ITSELF APART CAUSING A CATASTROPHIC FAILURE IN THE TRANSMISSION. THE MECHANIC (WHO SEEMED TO KNOW WHAT HE WAS TALKING ABOUT) EXPLAINED THAT BASED ON THE FLYWHEEL CONDITION THAT THIS WAS NOT A CASE OF GRADUAL WEAR BUT A SUDDEN FAILURE THAT DAMAGED THE FLYWHEEL AND TRANSMISSION HOUSING. HE WAS BASING THAT ASSESSMENT ON THE FACT THAT THE FLYWHEEL WAS NOT WORN AT ALL AND SHOWED ME WHAT A WORN FLYWHEEL WOULD LOOK LIKE. UPON HEARING THAT I INSISTED THAT THIS SHOULD BE A WARRANTY COVERED REPAIR AS IT SOUNDED LIKE A MANUFACTURER'S DEFECT THAT CAUSED THIS AND CERTAINLY NOTHING I'VE DONE. BASICALLY THE CLUTCH EXPLODED AND CAUSED THIS. I'VE POSTED THIS STORY ON A FEW JEEP FORUMS AND FOUND A FEW OTHER JEEP OWNERS THAT WERE TOLD THE SAME THIS. ITS ABOUT TIME FCA TAKE RESPONSIBILITY FOR THIS AND ISSUE A RECALL BEFORE ANYONE GETS HURT.
Steering, Power train, Seat belts, Nov 10, 2016
AFTER A COUPLE OF WEEKS WE NOTICED WATER ALL ON THE PASSENGER SIDE OF THE VEHICLE AFTER RAINING. I ASKED THE SALESMAN ABOUT THE LEAKS AND HE STATED ALL JEEPS DO THAT. .CARPETS CONTINUED TO GET SOAKED AND CANNOT SEE WHERE IT IS LEAKING SO I ASKED THE MAINTENANCE TECH AFTER OUR FIRST OIL CHANGE AND I WAS TOLD TO PULL THE PLUG UNDER THE CARPET AND DRAIN THE WATER..I AGAIN WAS TOLD IT WAS NORMAL FOR A JEEP TO LEAK..APPROX MARCH 2016 THE WIFE WAS FED UP WITH THE WATER POURING IN AND THE SMELL OF MILDEW OF THE CARPET DUE TO LEAKAGE. SHE WENT TO THE DEALER AND COMPLAINED . SHE WAS TOLD WE HAD TO MAKE AN APPOINTMENT WHICH WOULD BE BEYOND A MONTH AND THEY WOULD KEEP IT FOR A SPELL . NO RENTAL OR LOANER...I WORK OUT OF TOWN AND GETTING IT IN ON APPOINTMENT IS NOT ALWAYS FEASABLE BEING MY WIFE IS ON DISABILITY AND NEEDS A VEHICLE. SINCE THEN THE PASSENGER SEATBELT HAS STUCK ON NUMEROUS OCCASION AND CANNOT BE OPERATED PROPERLY.THE PROBLEM SEEMS TO BE LATCH STICKING AND NOT RELEASING. MY WIFE MENTIONED TO ME SINCE SHE DRIVES IT MORE THAN ME, THAT IT PULLS AND HAS BEEN FOR A LONG TIME. WHEN I RECEIVED A LETTER FROM CHRYSLER AROUND OCT 15TH I SENT IN NEGATIVE WORDS OF ALL THESE ISSUES AND WHEN I GOT A CALL ABOUT THESE ISSUES I RECEIVED A CALL FROM BONNIE A CASE MANAGER AND WE TALKED. SHE SAID TO GET IT TO THE DEALER FOR REPAIRS AND IF I HAD ANY OTHER ISSUESTO CALL HER BACK AND GAVE ME A CASE NUMBER. I CONTACTED THE DEALER BUT NO REPAIRS YET. THEY SAY WAIT FOR APPOINTMENT. I DID GO TO THE RECALL WEBSITE AND NOTICED OTHERS HAVING A WEATHER ISSUE, A FEW SEATBELTS AND ALSO THE SO CALLED DEATH WOBBLE. I ASKED THE WIFE FOR THE FULL SYMPTOMS AND TO MY SURPRISE IT IS THE KNOWN DEATH WOBBLE.SHE SAID IT WILL SHAKE VIOLANTLY AFTER 60MPH AND THEN JUMP OUT OF GEAR , POP INTO NUETRAL. HAS HAPPENED SHE SAID 3 TIMES THIS YEAR. JEEP HAS NEVER BEEN OFFROAD AND TOP HAS NEVER BEEN OFF..
Air bags, Nov 1, 2016, crash
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST AND HAND INJURIES AND WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RESUMED DRIVING AND THE VEHICLE SHOOK VIOLENTLY WITH AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING DAMPER AND MOTOR MOUNT DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Power train, Oct 21, 2016
MY VEHICLE WOULD MAKE A MOANING NOISE WHEN GOING INTO DRIVE AND REVERSE. IT TOOK CHRYSLER OVER A YEAR TO LISTEN TO ME AND REPLACE THE TRANSMISSION. ONCE IT WAS REPLACED, I HAVE NOT HEARD THE NOISE SO FAR. THIS NOISE WOULD OCCUR WHEN THE VEHICLE WAS STATIONARY BUT ALSO WOULD OCCUR IF I WAS STOPPED AND STARTED MOVING AGAIN. *TR
Engine, Oct 17, 2016
OIL FILTER HOUSING. DEALERSHIPS ARE NOT REPLACING THIS FAULTY HOUSING UNLESS IT'S MADE A NATIONWIDE RECALL. THIS IS A PROBLEM FOR QUITE A FEW CHRYLSERS - JEEPS. PLEASE LOOK INTO THE 2014 & 2015 OIL FILTER HOUSING CRACKS AND DEALERS WILL NOT FIX IF NOT UNDER WARRANTY AND IF THEY HAVE NOT CHANGED OIL.
Air bags, Seat belts, Oct 6, 2016, crash
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT TENSIONER DID NOT RETRACT, WHICH CAUSED THE CONTACT'S HEAD TO HIT THE WINDSHIELD. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD AND BACK INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.