2016 Jeep Wrangler
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 460 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Wrangler model years with reports.
Of the 2016 reports, 28 involved a crash and 15 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver clockspring/spiral cassetteMar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.
An air bag that does not deploy in a crash can increase the risk of injury.
Dealers will replace the clockspring, steering wheel back cover, and steering column shrouds, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 27B.
Campaign 24V196000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveOct 13, 2016
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
If the ORC module does not receive a signal from the front impact sensor, both frontal air bags and the seat belt pretensioners will not deploy in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will reroute the front impact sensor wiring and relocate the impact sensor branch, free of charge. The recall began on November 10, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S76.
Campaign 16V734000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Representative owner complaints
460 reports, newest first.
Steering, Jul 28, 2017
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. AFTER ACTIVATING THE TURN SIGNAL, IT WOULD NOT DISENGAGE. THE FAILURE OCCURRED WITHOUT WARNING. THE AUGUSTA CHRYSLER DEALER WAS CONTACTED AND DIAGNOSED THAT THE STEERING COLUMN MODULE NEEDED TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Electrical system, Service brakes, Engine, Jul 11, 2017
VEHICLE HAS EXHIBITED MULTIPLE OCCURRENCES OF RAPID ACCELERATION ONCE THE BRAKE PEDAL IS RELEASED. WHILE DRIVING DOWN THE ROAD, THE ENGINE LIGHT AND THE ENGINE CONTROLLER LIGHT WILL SUDDENLY COME ON AND THE VEHICLE WILL SEEM TO LOOSE POWER. APPLYING THE BREAK TO SLOW THE VEHICLE DOES NOT SEEM TO HELP AS THE VEHICLE WILL BEGIN TO ACCELERATE BACK UP TO DRIVING SPEED ONCE THE BRAKE PEDAL IS RELEASED (ALMOST LIKE WHEN THE CRUISE CONTROL RENEGADES. THIS HAS HAPPENED MULTIPLE TIMES. THE VEHICLE WAS TAKE TO THE JEEP DEALER WHERE'RE THEY RESET THE CODE SEVERAL TIMES AND RELEARNED THE PEDAL POSITION SENSOR WITH A FIRMWARE REBOOT. THIS HAS NOT FIXED THE ISSUE AND JEEP IS NOT ABLE TO IDENTIFY THE CAUSE. THIS PROBLEM CAN CAUSE AN ACCIDENT AS THE VEHICLE HAS SUDDENLY ACCELERATED UP TO 30-35 MPH WHEN TURNING INTO PARKING LOTS OR AWAY FROM STOP SIGNS. THIS ALSO HAPPENS WHEN IN PUTTING THE VEHICLE IN REVERSE.
Vehicle speed control, Service brakes, Jun 16, 2017
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,530.
Power train, Jun 14, 2017
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE GEAR SHIFTER FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE LOCAL DEALER (FIRST CHRYSLER DODGE JEEP RAM LOCATED AT 280 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760; (508) 316-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,640.
Air bags, Seat belts, Jun 9, 2017
I RECEIVED THE RECALL FOR NHTSA 16V-734 AND THE DEALER REFUSED TO PERFORM RECALL WITH OUT ME PAYING MORE THAN $300 BECAUSE MY AFTER MARKET BUMPER WITH INTEGRATED CRUSH CANS WOULD BE TOO HARD FOR THEM TO WORK ON. IT IS AN ARB BUMPER
Air bags, Jun 5, 2017, crash
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, ANOTHER VEHICLE SWITCHED LANES IN FRONT OF THE CONTACT AND ABRUPTLY DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.
Vehicle speed control, Jun 2, 2017
GETTING ON THE HIGHWAY I REACHED THE SPEED LIMIT AND MERGED INTO THE RIGHT LANE, WHEN I EASED OFF THE THROTTLE I NOTICED THAT THE THROTTLE PHYSICALLY STAYED IN PLACE AND THE VEHICLE KEPT ACCELERATING. I TAPPED THE BREAKS AND RECEIVED THE THROTTLE POSITION INDICATOR ALARM. I LOOKED AHEAD TO SEE HOW MUCH ROOM ON THE ROAD I HAD AND WHERE OTHER VEHICLES WERE, AND I HAD SOME ROOM. LOOKING AT THE THROTTLE PEDAL I SAW NO REASON WHY IT WOULD BE STUCK IN POSITION, THE MOPAR RUBBER MATTS FOR JEEP HAVE A CUT AWAY AS TO NOT BE IN THE WAY OF THE PEDAL. I THROUGH THE JEEP IN NEUTRAL (ITS AN AUTOMATIC) AND SLAMMED THE THROTTLE PEDAL SEVERAL TIMES WITH MY FOOT AND IT RELEASED AND RETURNED TO IDLE POSITION. AFTERWARDS I PLACE THE GEAR IN DRIVE AND REGAINED CONTROL. THE JEEP DEALERSHIP IN HARRISONBURG SAID THE FLOOR MATS ARE AFTERMARKET AND WERE THE CAUSE. ALTHOUGH THE CUTAWAY IS CLEAR. THIS IS THE FIRST TIME THIS HAPPENED, ALTHOUGH OTHER I HAVE READ HAD THE SAME PROBLEM. IT WAS TERRIFYING AS THE JEEP WENT UP TO 80 MPH IN A 60 MPH ZONE BEFORE I ARRESTED THE SITUATION.
Electrical system, Vehicle speed control, Service brakes, May 18, 2017
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND, UPON RELEASE, THE VEHICLE FAILED TO SLOW DOWN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT ALSO FAILED TO SLOW DOWN THE VEHICLE FOR APPROXIMATELY 20 SECONDS. WHEN THE ACCELERATOR PEDAL WAS RELEASED, A RED LIGHTING BOLT WARNING INDICATOR ILLUMINATED, INDICATING THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A DEALER AND A COMPUTER IN THE VEHICLE WAS REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Power train, Apr 24, 2017
SHIFT LEVER ROTATES 180 DEGREES LEFT AND RIGHT WHEN SHIFTING FROM GEAR TO GEAR MAKING IT VERY DIFFICULT TO DRIVE. THIS OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION.
Air bags, Seat belts, Apr 18, 2017, crash
ON JANUARY 30, 2017 ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND STOPPED. I HIT THAT VEHICLE WITH MY 2016 JEEP WRANGLER AT ABOUT 30-35MPH. THE IMPACT TOTALED BOTH VEHICLES. MY JEEP'S FRAME WAS BUCKLED AND TWISTED ALL OF THE WAY TO THE REAR BUMPER. THE REAR BODY MOUNT BOLT WERE EVEN BENT. THE AIRBAGS DIDN'T DEPLOY AND THE SEAT BELTS DIDN'T PRETENSION. I HIT THE DASH WITH BOTH KNEES AND GOT ABDOMINAL MUSCLE INJURIES AS WELL AS SEVERE WHIPLASH. I AM STILL UNDER A DOCTOR'S CARE FOR MY INJURIES INCLUDING A PINCHED NERVE BETWEEN C5-C6. FCA OPENED AN INVESTIGATION AND SENT ME A LETTER STATING THAT "THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG AND AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT". THE IMPACT BUCKLED MY FRAME AND TOTALED A 5 MONTH OLD VEHICLE, BUT FCA WANTS ME TO BELIEVE THAT IT WASN'T SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. FCA IS EITHER BEING DECEPTIVE OR THEIR VEHICLES ARE SIMPLY UNSAFE. EITHER WAY, DUE TO THEIR DECEPTIVE ACTIONS, IT IS IMPOSSIBLE TO KNOW HOW MANY ACCIDENTS ARE TRULY RELATED TO THIS VEHICLE DEFECT. I FOUND OUT ABOUT THE RECALL (S76) THE WEEK AFTER MY ACCIDENT WHEN I FILED A COMPLAINT WITH FCA. MY VEHICLE WAS IN THE DEALERSHIP FOR ITS FIRST OIL CHANGE TWO WEEKS AFTER THIS RECALL WAS ISSUED, BUT IT WASN'T REPAIRED AND I WASN'T INFORMED OF A RECALL. I RECEIVED MY RECALL NOTICE TODAY, 74 DAYS AFTER MY ACCIDENT. I HAVE THE POLICE REPORT, PICTURES OF THE JEEP AND THE FRAME, THE INSURANCE ADJUSTER'S CELL PHONE NUMBER AS WELL AS ALL CORRESPONDENCE WITH FCA, SHOULD YOU WANT IT...UPDATED 05/09/17 *BF UPDATED 9/27/18*JB
Other or unspecified, Mar 27, 2017
TICKING NOISE FROM ENGINE. REPLACED ALL LIFTERS AND ROCKER ARMS.
Structure, Other or unspecified, Mar 25, 2017
WHEN THE JEEP IS STOPPED AND YOU WANT TO GET OUT OF THE FRONT OR REAR DOOR. AT THE DOOR THRESHOLD WHEN YOU STEP ON THE CARPET IT WILL COLLAPSE AND GIVE YOU ABOUT A 1-INCH SPACE WHICH CAUSES YOU TO TRIP. I ASK THE SERVICE CENTER AND JEEP ABOUT THIS ISSUE AND THEY SAID SO WHAT THIS IS THE WAY IT WAS DESIGNED.
Steering, Suspension, Mar 24, 2017
JEEP DEATH WOBBLE. NORMAL DRIVING CONDITIONS ON THE FREEWAY, WHEN THE ENTIRE STEERING SYSTEM STARTED SHAKING VIOLENTLY. ALMOST CAUSED A HORRIFIC CRASH AT 70 MPH....AND THIS IS THE 5TH TIMES IT HAS HAPPENED IN THE LAST 2 MONTHS.
Air bags, Mar 21, 2017
CURRENTLY A RECALL FOR A SENSOR OF THE AIRBAGS. I INSTALLED MOPAR LED HEADLIGHTS. THEY SAY THE HEADLIGHTS GET DESTROYED DURING THE FIX AND THEY PUT STOCK HEADLIGHTS BACK IN, NOT WHAT I CURRENTLY HAVE. THEY ARE FACTORY MADE MOPAR HEADLIGHTS THAT COST APPROX $950.00. I DON'T WANT TO GET THIS RECALL DONE BECAUSE I DON'T THINK I SHOULD LOSE OUT ON THAT MUCH MONEY. CHRYSLER DESIGNED THESE HEADLIGHTS SO THAT CAN ONLY BE PUT IN ONCE. THEY SHOULD SUFFER THE CONSEQUENCES OF THAT DESIGN BY REPLACING THEM FOR A SAFETY RECALL, NOT HAVE ME LOSE OUT ON THE MONEY I SPENT MAKING MY VEHICLE SAFER.
Wheels, Other or unspecified, Electronic stability control (ESC), Mar 14, 2017, crash
TRAVELING ON A TWO LANE HIGHWAY UNDER CLEAR CONDITIONS, MID-DAY, LIGHT DRIZZLE, THIS 2016 JEEP WRANGLER 4WD WITH LESS THAN 5,000 MILES ON IT HYDROPLANED INTO AN ON-COMING SEMI TRACTOR TRAILER RESULTING IN A HEAD ON COLLISION AND ROLLOVER. NO OTHER CAR IN FRONT OF NOR BEHIND THIS VEHICLE HAD HYDROPLANING ISSUES. THIS VEHICLE WAS TOTALED AND THE DRIVER CRITICALLY INJURED WITH LONG TERM DISABILITY PROGNOSIS. INVESTIGATE THE FOLLOWING FOR FAILURES & SAFETY RISKS: 1. TIRES (LESS THAN 5,000 MILES ON THEM) 2. FACTORY INSTALLED SOFTWARE DESIGNED TO TAKE CONTROL OF VEHICLE 3. ROAD RESURFACING
Steering, Structure, Electronic stability control (ESC), Mar 6, 2017
2016 JEEP WRANGLER RUBICON UNLIMITED. PRIOR TO PURCHASE, THE TRACTION LIGHT WAS ON. NOT EVEN 5 MILES AWAY FROM THE DEALERSHIP ON THE HIGHWAY, THE VEHICLE HAS EXTREME SHAKING OF THE STEERING WHEEL, THE VEHICLE VEERS TO THE RIGHT WITHOUT THE STEERING WHEEL TURNING TO THE RIGHT, REAR TRACTION SLIPPAGE, AND A LIT TRACTION LIGHT ON THE DASH. THIS HAPPENED ON A DRY, SMOOTH, STRAIGHT- STRETCH OF HIGHWAY (65-70MPH) COMING HOME FROM PURCHASING THE VEHICLE. VEHICLE WAS TAKEN TO A DEALERSHIP, WHERE THE DEALERSHIP SAID THE LIT TRACTION LIGHT WAS PROBABLY THE PROBLEM AND FACTORY RESET THE VEHICLE AND SAID THE VEHICLE WAS PERFECT. 4 MILES INTO THE 7 MILE DRIVE HOME, EVERYTHING RECURRED AGAIN MERGING RIGHT TO TAKE A RIGHT HAND HIGHWAY EXIT -RAMP (~67MPH, 185MI). PRIOR TO TOWING THE VEHICLE TO ANOTHER DEALERSHIP, IT IS NOTED THAT WATER IS ACCUMULATING ON THE DRIVER'S SIDE FLOOR AND KEEPS REAPPEARING. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THE BATTERY WAS ALSO DEAD AT TIME OF TOW AND NEED JUMPSTARTED. THE TRACTION LIGHT WAS LIT ON THE DASH AFTER THE JUMPSTART. THE FAILURE MILEAGE IS 188 MILES. *JS
Other or unspecified, Mar 3, 2017
WATER IS ACCUMULATING ON DRIVERS SIDE FLOORBOARD AND KEEPS REAPPEARING. CARPET IS BEGINNING TO SMELL MUSTY. SEEMS TO DEVELOP WHETHER IT IS RAINING OR NOT. THE FREEDOM TOP HAS BEEN IN ORIGINAL FACTORY STATE AND HAS NOT BEEN REMOVED AND REINSTALLED. THIS HAS BEEN HAPPENING SINCE DAY OF PURCHASE. (NEW)
Seats, Feb 27, 2017
DRIVER SEAT AND PASSENGER SEAT ROCKED FORWARD TO BACK , LOOSE AND A SAFETY CONCERN HAD BACK TO DEALER 3 TIMES , REPLACED SEAT FRAME 1 TIME AND RESULT WAS WORSE THAN BEFORE, WAS TOLD NO ISSUE AND ALL WERE LIKE THAT, SEAT IS A SAFETY CONCERN AS YOU ARE NOT STABLE WHEN DRIVING ------------
Fuel/propulsion system, Feb 26, 2017
THE CAR WILL BEGIN TO ACCELERATE ON ITS OWN WHILE DRIVING AND THE ONLY WAY TO STOP ACCELERATION IS BY BRAKING. IT HAS BEEN IN THE SHOP SEVERAL TIMES. WE ARE TOLD THEY REPLACED THE THROTTLE BODY AND IT STOPPED FOR A FEW MONTHS BUT IS NOW DOING THIS AGAIN. ALSO THE VEHICLE WILL DOWN SHIFT TO FIRST GEAR AT RANDOM TIMES...UPDATED 06/06/17 *BF UPDATED 10/19/2017*JS
Engine, Feb 7, 2017
ENGINE TICKING ON LEFT SIDE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 3.6 PENSTAR ENGINE. I'VE TAKEN IT TO TWO DIFFERENT JEEP DEALERSHIPS AND BOTH OF THEM SAID PRETTY MUCH THAT THIS IS SOMETHING I'LL JUST HAVE TO DEAL WITH. THAT IS TOTALLY UNACCEPTABLE. THIS WAS OVER A 30 THOUSAND DOLLAR INVESTMENT. THIS JEEP DIDN'T HAVE THIS PROBLEM WHEN I PURCHASED IT OTHERWISE I WOULDN'THAVE BOUGHT IT. LOOKING TO THE NHTSA FOR A SOLUTION.
Other or unspecified, Feb 2, 2017
GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!
Other or unspecified, Jan 12, 2017
MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?
Air bags, Jan 4, 2017, crash
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Exterior lighting, Dec 22, 2016
HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR
Electrical system, Air bags, Dec 13, 2016
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR