2019 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 741 owner complaints filed for this model year. This is the 6th highest complaint count among 26 Wrangler model years with reports.
Of the 2019 reports, 9 involved a crash and 10 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Representative owner complaints: steering
445 reports, newest first. Show all
Steering, Suspension, Wheels, Oct 1, 2020
AT HIGHWAY SPEEDS WHEN GOING OVER APPROACH TO BRIDGE ,POTHOLE ,EVEN ROAD REFLECTORS JEEP WRANGLERS2 DOORS CAN GO INTO A VIOLENT SHAKING OF STEERING WHEEL AND FRONT TIRES AND SUSPENSION. THE DEALERS CALL IT THE DEATH WOBBLE.IF YOU HIT YOUR BRAKES ITS EVEN WORSE. YOU MUST JUST HANG ON AND RELEASE YOUR GAS PEDAL TILL IT FINALLY COMES UNDER CONTROL. THIS WOLD BE ESPECIALY DANGEROUS DURING RAIN OR WORSE ICE OR SNOW .JEEP SHOULD BE ABLE TO ADD A STABILIZER OR SOMETHING TO THE SUSPENSION TO CONTROL THIS CONDITION. IF THEY CAN NAME IT THEY SHOULD BE ABLE TO FIX IT.
Steering, Sep 19, 2020
THERE IS PLAY IN THE STEERING WHEEL ESPECIALLY AT HIGHWAY SPEEDS (ABOVE 60 MPH) AND THE PROBLEM SEEMS TO BE GETTING WORSE. IT WAS ALWAYS LOSE BUT THE SEVERITY WAS NOTICED ON A 1200 MILE ROAD TRIP AND CONTINUES TO BE AN ISSUE. THIS ISSUE CAUSES THE DRIVER TO CONSTANTLY ADJUST THE STEERING WHEEL AND FEELS LIKE YOU DO NOT HAVE COMPLETE CONTROL OF THE VEHICLE. ALONG WITH THE CONSTANT ADJUSTING, IN ORDER TO GO STRAIGHT THE STEERING WHEEL IS ABOUT A DEGREE OFF FROM CENTER. THIS LOSE STEERING MAKES IT DIFFICULT TO STAY IN THE LANES WHILE DRIVING AND IS A SAFETY HAZARD THAT NEEDS FIXED AND A RECALL NEEDS TO BE ISSUED.
Steering, Suspension, Sep 16, 2020
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AVENTURA CHRYSLER JEEP DODGE RAM (2198 NORTH EAST 163 STREET, NORTH MIAMI BEACH, FLORIDA 33162, (305)-493-5000) TO BE REPAIRED UNDER MANUFACTURER COMMUNICATION NUMBER: 9004166 (DAMPER, STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. WHILE THE CONTACT WAS DRIVING AT 70 MPH, THE VEHICLE VIBRATED AND SHOOK UNCONTROLLABLY. THE CONTACT REDUCED THE VEHICLE SPEED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,525.
Steering, Electronic stability control (ESC), Engine, Sep 13, 2020, crash
WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...
Steering, Sep 11, 2020
MY STEERING WHEEL HAS AN SIGNIFICANT AMOUNT OF PLAY. IT CAN FEEL SOMETIMES AS THOUGH I AM EXPERIENCING A LOSS OF CONTROL, MAKING IT DIFFICULT OR NEAR IMPOSSIBLE TO DRIVE AT HIGH SPEEDS OR ON THE HIGHWAY. WONDERING, IF THIS CAN BE A STEERING BOX ISSUE...
Steering, Sep 1, 2020
LOOSE STEERING, VEHICLE WANTS TO WANDER AT HIGHWAY SPEEDS AND HARD TO CONTROL ON WINDY ROADS. THIS IS A VERY DANGEROUS ISSUE. JEEP HAS ISSUED A TSB 08-074-20 FOR A STEEL STEERING GEAR (REPLACING STOCK ALUMINUM PART). BECAUSE IT IS A TSB AND NOT A RECALL, THERE IS TOO MUCH SUBJECTIVITY IN DEFINING "LOOSE STEERING". ALSO, BECAUSE ALL 2018 AND 2019 JEEP WRANGLERS HAVE THIS ALUMINUM GEAR THE DEALER CAN SIMPLY SAY "THEY ALL DRIVE LIKE THIS". SOME JEEP OWNERS ARE GETTING HELP FROM THEIR DEALERS, BUT MANY MANY OTHERS ARE NOT. THIS TSB NEEDS TO BE CONVERTED INTO A RECALL ASAP!
Steering, Suspension, Aug 29, 2020
WANDERING STEERING FEELS UNSAFE AT SPEED OVER 55. NOW BEGINNING TO PULL RIGHT AS WELL
Steering, Aug 28, 2020
OVER SPEED OF 45 MPH AND A BUMP IS HIT THE STEERING WHEEL BEGINS TO SHAKE. THIS HAPPENED PREVIOUSLY AND STEERING DAMPER HAD BEEN REPLACED, BUT THE PROBLEM IS BACK AGAIN.
Steering, Aug 27, 2020
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE HIGHWAY, THE STEERING WHEEL SUDDENLY SHOOK OUT OF CONTROL. THE VEHICLE VEERED OFF TO THE LEFT AND ALMOST HIT THE DIVIDER. THE CONTACT PULLED OVER WHILE ON THE LEFT SHOULDER AND WAITED A FEW MINUTES. SHE WAS THEN ABLE TO DRIVE THE VEHICLE UNDER CONTROL TO HER DESTINATION WITH NO FURTHER OCCURRENCES. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ARRIGO DODGE CHRYSLER JEEP RAM MARGATE 2250 FL-7, MARGATE, FL 33063 954-633-5365) AND THEY DIAGNOSED THE FAILURE BEING THE STEERING COLUMN SENSOR. THE DEALER MENTIONED THAT THE CONTACT SHOULD HAVE RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS CURRENTLY AT THE DEALER UNREPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,987.
Steering, Electrical system, Engine, Aug 12, 2020
WHILE DRIVING DOWN A WINDING MOUNTAIN ROAD, THE "ELECTRONIC THROTTLE" WARNING CAME ON AS DID VSC, ABS, CHECK ENGINE AND ELECTRICAL. THE STEERING BECAME VERY STIFF AND THE THROTTLE UNCONTROLLABLE. THE VEHICLE WAS ESSENTIALLY OUT OF CONTROL. WE TOOK IT TO A DEALER FOUR TIMES, EACH TIME IT WASN'T FIXED. THE VEHICLE IS CURRENTLY AT A DEALER AND FCA IS TRYING TO FIGURE OUT WHAT IS WRONG WITH IT. I HEARD THE MECHANIC SAY THEY HAD OTHERS THAT WERE DOING THIS. FCA REFUSES TO DESCRIBE WHAT THE PROBLEM MIGHT BE TO ME BECAUSE IT'S PROPRIETARY. THEY ESSENTIALLY WANT TO TRY STUFF, THEN HAVE ME RISK MY LIFE TESTING IT TO SEE IF IT WORKS. THE PHOTO IS THE SECOND TIME IT HAPPENED, ON AN INTERSTATE GOING STRAIGHT. THIS IS A 2019 WRANGLER RUBICON WITH 12K MILES AND COMPLETELY STOCK. THIS IS A VERY DANGEROUS DEFECT AND FCA DOESN'T KNOW OR DOESN'T WANT TO SAY WHAT IT IS. THEY SOUND LIKE THEY ARE TRYING TO COVER UP THE PROBLEM WITH SOME SORT OF HACKED UP SOFTWARE FIX, BUT THE SOFTWARE HAS BEEN COMPLETELY UPDATED. I AM WORRIED THAT SOMEONE WILL BE HURT OR WORSE IF THIS HAPPENS TO THEM.
Steering, Aug 6, 2020
THE JEEP WANDERS ON THE HIGHWAY. YOU ARE CONSTANTLY HAVING TO TURN THE STEERING WHEEL BACK AND FORTH TO KEEP THE VEHICLE CENTERED. THERE IS TOO MUCH SLOP IN THE STEERING. IF YOU AREN'T CONSTANTLY CORRECTING YOU ARE IN THE OTHER LANE. DANGEROUS. IT IS WORSE WHEN DRIVING OVER 50 MPH.
Steering, Jul 30, 2020
HI MY NAME IS [XXX] OWNER OF THE VEHICLE I HAVE A PROBLEM WITH WONDERING STEERING WHEEL WHEN I AM AT THE HIGHWAY IT PLAYS TO MUCH CAN YOU GUYS PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Steering, Jul 23, 2020
LOOSE AND WANDERING STEERING. I PURCHASED THIS VEHICLE NEW IN JANUARY 2019, IT CURRENTLY HAS 5,039 MILES. SINCE NEW, THE STEERING HAS BEEN LOOSE AND WANDERS AROUND THE LANE OF TRAVEL AT SPEEDS OVER ABOUT 30 MPH ON PAVED, WELL MAINTAINED HIGHWAYS. IF YOU TAKE YOUR EYES OFF THE ROAD TO CHECK GAUGES OR CONTROLS, YOU HAVE TO QUICKLY MAKE AN ADJUSTMENT TO KEEP IT CENTERED IN THE LANE. IT HAS LOW MILEAGE IN THE 18 MONTHS OF OUR OWNERSHIP BECAUSE WE ARE AFRAID TO DRIVE IT. WE WANT TO AVOID A CRASH AND INJURIES AT ALL COST. THE STEERING WHEEL CAN BE TURNED EITHER DIRECTION FOR SEVERAL DEGREES WITHOUT RESPONSE AT HIGHWAY SPEEDS. I REPORTED THIS ISSUE TO MY DEALERS AND THEY HAVE MADE THREE DIFFERENT ATTEMPTS TO CORRECT THE ISSUE, BUT THEY ARE UNABLE TO BASED ON THE DESIGN. THE LAST ATTEMPT, THEY ADVISED THEY HAD SPOKEN TO THEIR AREA JEEP/FCA REPRESENTATIVE AND WERE ADVISED THAT JEEP IS AWARE OF THE ISSUE AND A CORRECTION WILL BE COMING IN THE NEAR FUTURE. THE ASKED ME TO BE PATIENT. THAT WAS OVER ONE YEAR AGO AND STILL NO CORRECTION. I'M SURE THIS ISSUE HAS LIKELY CAUSED MANY PREVENTABLE CRASHES AND INJURIES AND WILL CONTINUE TO DO SO UNTIL IT IS RESOLVED BY THE MANUFACTURER. IT'S TIME FOR NHTSA INFLUENCE.
Steering, Electrical system, Jul 20, 2020
THIS JEEP HAS BEEN TO THE DEALER 4 TIMES PREVIOUSLY FOR A SIMILAR ISSUE. THIS INCIDENT, WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MPH ALL THE INSTRUMENTS STARTED GOING CRAZY (PREVIOUSLY HAPPENED MANY TIMES). SHORTLY THEREAFTER THE STEERING WHEEL LOCKED UP. THE POWER STEERING WAS STILL WORKING, BUT THE WHEEL WOULD ONLY TURN AROUND 1 INCH IN EITHER DIRECTION. BRAKING WAS NORMAL. MANEUVERED THE JEEP OFF THE ROAD AND HAD TOWED TO RON CARTER CHRYSLER JEEP DODGE DEALERSHIP IN LEAGUE CITY, TX. THE DEALERSHIP HAS HAD THIS VEHICLE 4 TIMES IN THE PAST FOR THIS ISSUE. IN THE PAST THE STEERING HAS NOT BEEN AFFECTED, BUT THE VEHICLE WON'T START OR THE PARKING BRAKE WILL BE SET AND YOU CAN'T MOVE OR OTHER WEIRD DIFFERENT STUFF HAPPENS. THE STEERING ISSUE IN THIS PAST INCIDENT IS SERIOUS. WHEN THE TOW TRUCK DRIVER INQUIRED WHAT HAPPENED HE TOLD ME HE HAS TOWED PROBABLY 20 OTHER NEWER JEEP WRANGLERS WITH SIMILAR ISSUES. THE DEALERSHIP TOLD ME LAST TIME WE BROUGHT THE VEHICLE IN AND IT WAS STILL ACTING UP THAT THERE WERE 15 FAULTS STORED. THE ISSUE USUALLY CLEARS ITSELF UP BY THE TIME WE GET IT TO THE DEALER. THE DEALER CLAIMS THEY HAVE TALKED WITH CHRYSLER AND CAN'T FIGURE OUT WHATS WRONG AND HAVE JUST BEEN THROWING DARTS REPLACING VARIOUS THINGS. IF THE TOW TRUCK DRIVER IS RIGHT ON HOW MANY VEHICLES HES TOWED WITH THIS PROBLEM THERE IS A SERIOUS ELECTRICAL / COMPUTER ISSUE GOING ON WITH THESE VEHICLES THAT IS GOING TO CAUSE ACCIDENTS.
Steering, Jul 12, 2020
LOOSE STEERING HAS CAUSED SEVERAL 'NEAR MISSES' WHEN TAKING CURVES, ESPECIALLY AT SPEEDS ABOVE 40MPH. THE STEERING WHEEL IS VERY LOOSE OVERALL, BUT IT IS VERY DANGEROUS AT HIGHWAY SPEEDS.
Steering, Electronic stability control (ESC), Jul 11, 2020
DRIVING ON HIGHWAY AT ABOUT 75 MPH THE VEHICLE STARTED TO SHAKE UNCONTROLLABLY. HAD TO SLOW DOWN TO ABOUT 30 MPH TO GET VEHICLE UNDER CONTROL. VEHICLE HAS BEEN DRIVEN LESS THAN 4,000 MILES.
Steering, Jul 10, 2020
MY JEEP HAS A SERIOUS SAFETY ISSUE. THE VEHICLE HAS TO MUCH PLAY IN THE STEERING WHEEL. BECAUSE OF THIS, THE VEHICLE WANDERS BACK AND FORTH IN THE ROAD.TO CORRECT THIS PROBLEM YOU HAVE TO CONSTANTLY TURN THE WHEEL BACK AND FORTH. THE PROBLEM IS EXACERBATED WITH SPEED, SO AT HIGHWAY IT IS SO UNSAFE, YOU FELL LIKE YOU ARE GOING TO DIE.THE VEHICLE HAS SERIOUS STEERING BOX ISSUE. THE VEHICLE IS SO UNSAFE I WILL NOT LET ANYONE DRIVE THIS VEHICLE.
Steering, Jul 9, 2020
2019 JEEP WRANGLER JL SPORT-STEERING ISSUES I HAVE HAD MY 2019 JL A LITTLE OVER A YEAR NOW AND HAVE BEEN EXPERIENCING CONCERNS WITH THE STEERING SINCE I DROVE IT HOME. BEING A FIRST TIME JEEP OWNER, INITIALLY I THOUGHT MAYBE THAT WAS JUST THE WAY IT WAS SUPPOSED TO DRIVE. AFTER A FEW MONTHS, IT JUST DIDN'T SEEM RIGHT TO ME THAT A BRAND NEW JEEP COULD BE THIS SLOPPY IN THE STEERING. THERE IS A TON OF PLAY IN THE STEERING WHEEL WHICH MEANS CONSTANTLY OVER-CORRECTING TO STAY IN A LANE. IT IS NOTICEABLE AT ALL SPEEDS BUT EVEN MORE SO AT HIGHWAY SPEEDS. I FIND THAT I CANNOT TAKE ONE HAND OFF THE WHEEL AT ANYTIME WHILE ON THE HIGHWAY BECAUSE IT CAN WANDER. THIS IS AN EXHAUSTING WAY TO DRIVE NOT TO MENTION THE CONSTANT BUMP STEER THAT HAPPENS WHEN GOING OVER ANY MINOR BUMP OR HIGHWAY OVERPASS. IT'S NERVE WRACKING DRIVING IN TIGHT LANES ON THE HIGHWAY AND ESPECIALLY IN CONSTRUCTION ZONES. IT'S TO THE POINT THAT I HONESTLY DON'T FEEL SAFE DRIVING IT AND NEITHER DOES MY BOYFRIEND. I HAVE BROUGHT THIS UP NOW AT TWO DIFFERENT DEALERSHIPS FOR A TOTAL OF 5-6 TIMES. THE MOST RECENT RESPONSE WAS, "THAT'S JUST THE NATURE OF THE BEAST". I'M SORRY BUT THAT IS NOT ACCEPTABLE. THE FIRST DEALERSHIP PUT MY DAMPER RECALL PART IN UPSIDE DOWN AND SO I DROVE ON AN UPSIDE DOWN PART FOR 5 MONTHS BEFORE I EXPERIENCED THE DEATH WOBBLE ON THE HIGHWAY. AFTER THAT INCIDENT I TOOK IT TO A DIFFERENT DEALERSHIP WHO PUT IN A NEW DAMPER THE CORRECT WAY BUT STILL EXTREME LOOSENESS IN THE WHEEL AND WANDERING ALL OVER THE ROAD. THE MOST FRUSTRATING THING IS THAT THE DEALERSHIP TELLS ME THERE IS NOTHING WRONG WITH THE JEEP AND IT'S SAFE TO DRIVE YET THERE ARE 1,000'S OF REPORTS HAVING THE SAME STEERING ISSUES AS ME. THIS IS MY SECOND TIME OPENING A CASE WITH JEEP CARE HOWEVER I'M NOT HOPEFUL THAT THEY WILL HELP AT ALL.
Steering, Jul 8, 2020
PURCHASED A NEW JEEP WRANGLER SAHARA UNLIMITED 6/22/2020 WITH 340 MILES. THE STEERING IS VERY LOOSE, 1 1/2-2" OF FREE PLAY IN STEERING WHEEL, NEAR IMPOSSIBLE TO KEEP THE VEHICLE IN THE LANE, THE LOOSENESS IS NOTICEABLE AT ALL SPEEDS, BUT BECOMES HARDER TO CONTROL AT HIGHWAY SPEEDS. I HAVE BEEN IN THE NEW CAR BUSINESS FOR 34 YEARS AS A SERVICE MANAGER, 6 YEARS WITH JEEP, AND THE STEERING GEAR HAS SLACK IN IT. THE JEEP WAS SCHEDULED TO BE REPAIRED 6/7/20, AFTER BEING AT THE DEALERSHIP ALL DAY, IT WAS DELIVERED BACK TO ME, AND TOLD IT WAS NORMAL AND "JEEP LIKE". I SHOWED THEM A VIDEO OF ME DRIVING AT 55 MPH AND MOVING THE STEERING WHEEL SIDE TO SIDE 2" WITH THE JEEP STAYING IN A STRAIGHT LINE, UNSAFE AND UNACCEPTABLE, I COMMUTE 110 MILES A DAY IN THIS VEHICLE.
Steering, Suspension, Jun 26, 2020
THIS VEHICLE WAS BOUGHT USED ON 5/17 IT WAS THE DEALERSHIPS RENTAL BEFORE.DRIVING FOR THE FIRST TIME ON THE HIGHWAY ON 6/19 AT HIGHWAY SPEED VEHICLE HAD SUDDEN DEATH WOBBLE IT WAS SCARY FEELING THE WHOLE FRONT END OF THE JEEP SHAKE SIDE TO SIDE. MADE IT HOME SAFELY AND SAW THE V41 RECALL WAS INSTALLED INCORRECTLY. I TOOK IT TO THE DEALERSHIP ONCE THEY WERE OPEN ON 6/22 AND WAS TOLD IT WAS DEATH WOBBLE AND GIVEN A RENTAL CAR. ON 6/24 I WAS TOLD THE PART NEEDED IS ON BACKORDER. INCLUDING A PICTURE SHOWING THE PART WAS INSTALLED WRONG . THEY ALSO SAID IT WAS INSTALLED ON 9/19 WHEN THE UPDATED INSTRUCTIONS WERE SENT OUT ON. 6/19 AND CLEARLY MANAGED TO INSTALL INCORRECTLY. THIS IS A SAFETY ISSUE. THE STEERING DAMPER FIX IS JUST THAT A BANDAID NOT A ACTUAL FIX AT ALL SINCE THERE ARE REPORTS OF IT HAPPENING AFTER IT'S INSTALLED . MY JEEP IS ALL STOCK. *TR
Steering, Jun 21, 2020
WE PURCHASED OUR 2019 JEEP WRANGLER IN MAY 2020. WE NOTICED AN ISSUE WITH THE STEERING BEING VERY "LOOSE" WHILE DRIVING AT VARIOUS SPEEDS IN CITY AND ON THE HIGHWAY. A SLIGHT CORRECTION TO THE WHEEL MAKES A HUGE DIRECTIONAL CHANGE WHILE DRIVING. THE JEEP SEEMS TO HAVE A MIND OF ITS OWN. WE MENTIONED THIS TO THE DEALERSHIP A WEEK AFTER PURCHASING THE JEEP AND WAS GIVEN THE EXPLANATION THAT IT IS A JEEP AND MADE FOR OFF-ROADING...IF THEY LOOK AT IT (UNDER WARRANTY) WE WOULD BE RESPONSIBLE FOR A DIAGNOSTIC CHARGE. SINCE THEN WE HAVE DONE SOME INVESTIGATING AND FOUND EXACTLY THE SAME COMPLAINTS AS WE ARE EXPERIENCING. THE JEEP IS UNSAFE TO DRIVE AND A SOLUTION NEEDS TO BE FOUND BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR DIES.
Steering, Jun 19, 2020
VEHICLE WANDERS INSIDE OF LANE AT HIGHWAY SPEEDS. CONSTANTLY NEEDS REDIRECTING OF STEERING WHEEL TO KEEP DIRECTION STRAIGHT. STEERING FEELS LOOSE. DEALERSHIP SAYS THAT THIS IS THE WAY IT IS WITH JEEP WRANGLERS. FEELS UNSAFE. *TR
Steering, Jun 18, 2020
WE STARTED OUT OUR ISSUES WITH THE JEEP ABOUT A MONTH AFTER WE GOT IT. THE STEERING STABILIZER HAD A RECALL AND WE HAD MULTIPLE TIMES THAT THE STEERING WENT INTO A WOBBLE. AFTER THE STABILIZER WAS REPLACED TWO TIMES, THAT PROBLEM SEEMED TO HAVE WENT AWAY. OUR NEXT PROBLEM STARTED ON OUR WAY HOME. IT NOW DRIFTS ALL OVER THE ROAD, WE ARE CONSTANTLY HAVING TO COUNTER ACT THE MOVEMENT. *TR
Steering, Jun 17, 2020
STEERING IS VERY LOOSE. JEEP WANDERS ON ROAD REQUIRING CONSTANT STEERING CORRECTIONS. WHEN DRIVING AS LOWER SPEEDS ON BACK ROADS, KEEPING THE JEEP IN PROPER LANE BECOMES A CHORE. I HAVE TAKEN THE JEEP TO KELLER BROTHERS JEEP IN LITITZ, PA TWICE FOR THIS ISSUE AND BOTH TIMES HAVE BEEN TOLD THEY FEEL THE ISSUE WHEN TAKING THE JEEP ON A TEST DRIVE BUT JEEP HAS NO TSB OR RECALL FOR THE ISSUE THEREFORE THEY CAN'T DO ANYTHING TO FIX THE ISSUE. *TR
Steering, Jun 17, 2020
WHEN DRIVING MY JEEP STEERS ITSELF YOU'RE THE RIGHT. MAKING ME HAVE TO HOLD ON TO THE STEERING WHEEL TIGHTER. DOES NOT STAY IN A STRAIGHT LINE WHILE DRIVING. *TR