2021 Jeep Wrangler
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 938 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Wrangler model years with reports.
Of the 2021 reports, 20 involved a crash and 27 involved a fire. 15 people were injured.
What owners report most often
Recalls and investigations
Steering, hydraulic power assist, pumpPark outsideJun 4, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
A vehicle fire increases the risk of injury.
Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Campaign 26V363000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, manual transmission, control module, softwareAug 1, 2024
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 92B. Vehicles previously repaired under recall 23V-116 will need to have the new remedy completed.
Campaign 24V572000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemFeb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign 24V111000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideNov 22, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire while parked or driving can increase the risk of injury.
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Campaign 23V787000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpApr 13, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Campaign 23V263000 on NHTSA.gov
Structure, frame and membersMar 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Campaign 23V191000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
EngineNov 23, 2022
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Campaign 22V865000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Seat belts, pretensionerOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
A seat belt with pretensioner failure may not properly restrain an occupant during a crash, increasing the risk of injury.
Dealers will replace the front seat belt retractors. free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z95.
Campaign 22V766000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Representative owner complaints: other or unspecified
131 reports, newest first. Show all
Other or unspecified, Feb 7, 2023
Jeep dealer Chrysler Dodge Jeep Ram FIAT of Manhattan (678 11th Ave New York, NY 10019-7047) has to be added to the list of Jeep dealerships refusing (or unable) to assist with safety recalls ZB7 and ZD8. We will keep filing complaints with NHTSA until all Jeep dealerships start to assist Jeep drivers with these federally required and mandated repairs.
Other or unspecified, Feb 1, 2023
Manufacturer Recall Number ZB7 NHTSA Recall Number 22V-865 No JEEP dealerships around NY State (even the Oneonta NY dealership who sold me the actual vehicle) seem willing to assist and schedule a repair. How do I file a complaint?
Steering, Other or unspecified, Jan 31, 2023
On Jan. 27, 2023, I was driving my 2021 Jeep Wrangler Unlimited (31,440 miles on the odometer) on the interstate, going about 65-70 mph in high volume traffic. Suddenly my right front tire started wobbling like it was going to fall off! I have never experienced anything like this. I was extremely frightened, fearing I might have a wreck or cause someone else to wreck if control of my Jeep were lost. My heart beat sped up, my hands clinched the steering wheel. I was able to slow down and the wobble went away but my anxiety did not go away. It happened about 4 more times that day on the interstate. I was traveling and concerned about my safety and that of others. I was also concerned about what was happening with my Jeep, how could I fix it, COULD it be fixed, and how was I going to pay for it. I thought the front end of my Jeep needed to be re-aligned so I took it to the dealership I bought it from, they inspected it and said it did not alignment. Said the Jeep had developed a "wobble." I was told that parts to fix this issue were not available in the U.S. and they had no ETA on when/if a part would be available. They took my phone number and said they would call if something changed. Now I have a Jeep that I am afraid of - actually terrified of. I only drive on the city streets and stay away from the interstate. My life has been limited in so many way because of this issue. I was not issued any paperwork on this problem.
Other or unspecified, Jan 23, 2023
After entering the highway and going 60MPH+ the vehicle began shaking like crazy. I thought maybe it was road construction causing the shaking. I switched lanes but the shaking continued. I slowed down and it stopped. I sped back up again over 60MPH and it continued. The seat belt locked so that I could barely move. After a search online, this is being categorized as “death wobble” and it’s stated it occurs once the car has a certain amount of miles. Despite this, I don’t see a recall for it. Since this happens only at a high rate of speed, it seems very unsafe and people should be warned.
Electrical system, Other or unspecified, Jan 21, 2023
Took 2021 Jeep wrangler rubicon 4xe for loss of motive power to victorville jeep California, dealer performed recall when I picked the vehicle I received my vehicle with a check engine light which was bot present at moment of dealership taking vehicle in. Was told due to software update per recall instructions, caused a hybrid module to fail, I was the part was in back order with out a shipping date. Noticed the radio had reset the setting and notified dealership that the controls to adjust the bass and treble were not working properly. Now they called me stating that the radio has some type of noise coming from it and it has to do something with a software update and that they have to replace the subwoofer because it blown. Dealership has had the vehicle since Jan 06th and today is Jan 21 and the new subwoofer won't be until Jan 27th. Please help.
Steering, Suspension, Other or unspecified, Jan 16, 2023
Jeep has a seriously dangerous issue when you hit a bump on the highway, other online call it a “death wobble”, extremely dangerous, started happened around 21000 miles on ours. Only way to get it to stop shaken is to stop the vehicle. I have several videos of this occurring and would be happy to send them, this app won’t allow videos to be uploaded. I called the dealer to have the issue looked at, no recall has been issued yet according to our dealer.
Other or unspecified, Dec 19, 2022
I am now on my 4th new windshield. I've owned my Jeep for less than 2 years, the last two windshields had to be replaced within 3 months of each other. I understand that Jeeps have a reputation for windows easily cracking, but the manner in which they crack and spread is terrifying. It will start as a small chip and then quickly escalate to a spider web crack that rapidly expands in length. A lot of times this happens on a highway (chip of rock will hit the windshield or edge of it) and as I'm driving to get where I need to go, the crack just crawls across - seems very dangerous. Typically I am not in a situation where I can stop - just need to head home and then call for a replacement.
Other or unspecified, Dec 12, 2022
While driving down the highway, my Jeep started to violently jump. I had to completely come to a stop in the middle of the highway before my jeep would stop jumping. I was going about 65 in heavy traffic which was very scary.
Other or unspecified, Oct 17, 2022
I have a 2021 Jeep 4xe that suddenly stopped traveling 50-60 mph. I lost power, power steering, breaks and acceleration all at once on a busy multi lane road. I had more than half a tank or gas and 83% battery and had an oil change maybe 1000 miles ago. My car went from high speed to stopped in a matter of 3 seconds giving me no warning lights until it happened. I managed to use the downhill I was on and all the arm power I had to get to a side street. After 15 mins it started working again, but I had tt towed to a dealership to check out. It shows on here I have the odometer recall outstanding, but I actually have that one completed. I lost my odometer around 13000 miles driven and went approx 3 months without one as the dealerships had no idea how to fix or order the part. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Other or unspecified, Lane departure, Aug 9, 2022
I was driving down the freeway, came upon traffic which caused me to come to a stop. When the traffic cleared and I put my foot on the gas, the jeep refused to go forward and stalled out. I had just enough power to get to a safe area on the side of the freeway. My jeep flashed the D on the gear shifter and I got a notification to put the car in "park." On the control panel screen it showed "check charging system" and "check transmission." It also showed a message showing blind spot alert was disabled and the battery light. I had nearly a full tank of gas when this happened and at least 34% of electric left to drive on electric mode when this occurred. My Uconnect app showed the message "charging fault error has occurred" when this happened on the freeway.
Steering, Other or unspecified, Jun 15, 2022
mY jEEP WRANGLER HAS BEEN TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT A TOTAL OF 4 TIMES FOR SEVERE SHAKING PROBLEMS WITH THE STEERING WHEEL COMPONENT MY CAR SHAKES UNCONTROLLABLY WHEN the car reaches or goes OVER 40 MILES AN HOUR. The whole vehicle shakes including tires and wheels, it has gotten to the point where shaking will not stop at all unless I bring the car to a complete stop. they have made zero attempts to diagnose the car the service department does not even test drive the vehicle at all the miles in when taken to the dealership are the same miles out when I pick up the car I'm terrified I'm going to eventually get into an accident I have no other choice but to drive the car as is my only means of transportation. The fourth repair didn't happen until 6.13.2022 I waited on a part for three months. the part was ordered back on 3.22.2022 an
Electrical system, Other or unspecified, Engine, Jun 9, 2022
While driving my vehicle and going about 30-40mph, the dashboard began flashing and telling me there was a charging system failure. At that point I could no longer accelerate and the "D" light on the gear shift was blinking. After putting the car in park, it would not allow me to change the shift gear to a different position. The Jeep app on my phone alerted me that my vehicle could not charge which was strange because I was driving and not charging at all. I had to pull over in the middle of a very busy intersection and turn off my car and turn it back on just to get it going again. When I turned it on, everything was back to normal and I was able to drive. This is very dangerous and luckily I was not on the highway and going 60mph when this happened or it could have been catastrophic.
Electrical system, Other or unspecified, Apr 7, 2022
4 times I have started my 2021 Jeep 4xe and the engine light came on and wouldn’t shift out of park. It would take around 10 minutes and numerous attempts turning it off and on to get it to shift out of park. Once while driving on the highway the Jeep shutdown at 60 mph slowly down to 30 mph suddenly. There was a warning on the dash that said to put the car in park and then odd. I pulled over to the side of the road to have the Jeep locked in park once shut the system off. Another time after having gotten it back from the service department at the dealership for the lock up issue, the Jeep wouldn’t accelerate higher than 45 mph.
Other or unspecified, Feb 17, 2022
There is an option to engage "Full Regen Mode" to recharge the battery while driving in Hybrid mode. As I was driving with this on, i took my foot off the accelerator, so the vehicle slowed down under "Full Regen Mode" as it is supposed to. But then the front tires went over a pothole/break in the road, and the vehicle sped up instantly. This happened two more times, and in both instances the vehicle sped up on its own when it encountered a break in the road while on "Full Regen Mode" with my foot off of the accelerator. The third time was in a parking lot of a strip mall, where I would have crashed into the car in front of me if my foot was not already hovering over the brake pedal. The Advance Collision Warning system also went off, scaring everyone nearby, and I managed to brake hard. Now I have stopped using the "Full Regen Mode" option while driving in Hybrid mode.
Electrical system, Other or unspecified, Engine, Feb 16, 2022
Could not start my 2021 jeep only 900 miles on it and said charging fault and then started an hour later but then later on that day Was driving with my child and dead stop in middle of turnpike just shut off. Thank god it turned he Ck on and made it home. Now dealership is saying they can look at it within two to four weeks. This is a terrible.
Electrical system, Other or unspecified, Dec 18, 2021
As I was driving my vehicle, the dashboard displayed 2 warning signs that stated “service shifter” and “service shifter stop safely shut off engine to engage park”. This put my safety at risk because the vehicle hesitated even when attempting to pull over and shift the vehicle into park. While driving, the vehicle’s transmission had jerking movements that made it difficult to complete this task. The problem has not be confirmed by the auto maker. The vehicle has not been inspected. There were no warning lamps or messages to my Uconnect app about the status of the vehicle prior to the incident. Symptoms include delays in accelerating and the vehicle struggling to switch between gears. These problems first appeared approximately 1 month ago.
Other or unspecified, Dec 5, 2021
My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from. My Jeep VIN was not included in the safety recall notice issued in February 2021, however, my Jeep's software was updated on the first service appointment in March 2021. This software update did not prevent the pressure plate from malfunctioning. The dealer is claiming this is a clutch failure due to driver error and is not acknowledging the other damage done to the engine and refuses to make good on their product failure.
Power train, Other or unspecified, Forward collision avoidance, Nov 17, 2021
I was driving down the highway when the engine on my Wrangler 4xe suddenly shut off forcing me to cut off traffic to get to the shoulder. Numerous error messages were displaying but I did not have time to see them all. Final message I could see was "Charging System Error". After turning the Jeep off then back one the problem cleared. I suspect this was caused by the Adaptive Cruise Control system. It had started to brake hard for a car not actually in my lane. At the same moment people were pulling in behind me to move over for a police car on the shoulder. The Adaptive Cruise Control started what was a hard brake check on this traffic, so I overrode it by pressing on the accelerator, at which point it died. At the dealer they determined from the codes that the transmission control unit had shut off the engine control unit. Otherwise nothing could be determined as being wrong with the vehicle. Seeing all the other complaints of similar incidents involving Wranglers I think there is bad software code in the vehicle's control systems.
Steering, Vehicle speed control, Other or unspecified, Nov 2, 2021
Description: - Recurring on multiple occasions - Multiple lights on the dash come on. They may flash or persist - i.e. engine light, turtle light, crash avoidance light, among others. - The vehicle loses power (it’s a hybrid). This includes the motor and the engine. - The steering is compromised. You cannot steer the vehicle very well during this loss of power. - The vehicle usually will not restart and must be towed in or, in some cases, the battery can be disconnected causing the vehicle to reset and allowing it to begin operating again. This solution can work for a several power cycles or none at all. - When this happens, and you attempt to restart the vehicle sometimes when the power returns you are unable to tell if the vehicle is in neutral, drive, reverse, park, etc. - I experienced a case where the vehicle was in the Run position and the power windows would not open. When it was in the Off position, the windows would open. Perhaps this is intended behavior. - The seatbelt light will stay on even though all passengers in the vehicle are buckled in. It is unclear if this is part of the same issue, but it seems to be. - Systems compromised: Steering, braking, power/engine, seatbelts, etc. Examples of Incidents: - Driving in neighborhood (Safe Location) - Driving at highway speed (Unsafe Occurrence) - Driving on an off-road trail (thankfully with others) (Unsafe Occurrence) - Driving at highway speed - We almost crashed twice trying to get off the hwy. (Unsafe Occurrence) Compounding Safety Issues: - Roadside Assistance didn’t show up after ~7 hours waiting. - FCA’s utter confidence in the repair process is scary to me. - Confidence apparently based on recent software updates to the system, which was installed in a prior visit. The FCA rep wasn’t initially aware the vehicle was back in for service 2 days after installing the latest firmware. - Lack of ability to update software OTA (over the air).
Electrical system, Other or unspecified, Fuel/propulsion system, Oct 26, 2021
Unknown. Car came to a sudden stop while driving and the lights beside the gear started flashing. A message on the dashboard popped up that said for me to put the car in park and then select my desired gear. Major safety concern for a car to just shut down for no reason while driving down the street. Luckily I was on a back road with little traffic. Afraid to drive the car on major highways or at higher rates of speed where this malfunction could cause a serious accident.
Steering, Electrical system, Other or unspecified, Sep 24, 2021
Vehicle locked up, no steering, no braking or control while traveling at 40mph nearly causing an accident. Interface said Anti Theft Mode engaged, enter code. This nearly caused a crash and the vehicle was immobilized and had to be towed to dealership. Vehicle has less than 3000 miles on the odometer. This presented a significant safety risk to driver, passengers and other motorists.
Electrical system, Other or unspecified, Aug 6, 2021
On Monday the Wrangler began to have electrical problems, the sound system cut off and then the climate control quit working. The car was running rough, jerky like an acceleration problem. By Tuesday afternoon it would not start right off. When I got it to start the same problems happened with the radio, climate control, and the screen cut off. I tried to put the car in reverse but the P would only flash. I attempted to turn the car off, it would not turn off until I cycled through all of the buttons. I attempted to restart the car and went through the above mentioned cycle twice more. I called the salesman who sold the car to me two days before, he told me to call Chrysler Roadside. The tow truck operator came out on Wednesday morning. At that time the car would start but not go into neutral. The tow truck driver attempted to override the safety feature and was not able to. The car was drug onto the roll back in park. On Wednesday afternoon I spoke with the dealer mechanic who said that a squirrel or rat had built a nest in the engine and chewed through the negative cable. He mentioned foam being all over the place. The story had minor changes after I went to the dealership on Thursday. After some research I wonder if that was the problem or if they are trying to get out of warranty repairs the are not yet able to diagnose. I am refusing to take delivery of the vehicle until I am assured that myself and family are safe.
Other or unspecified, Jun 25, 2021
The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle.
Other or unspecified, May 31, 2021
While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy Bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road. I came to a stop and after 5min the car started up and no error lights showed up.
Other or unspecified, May 31, 2021
I have a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles. The following problem occurred over 10 times in a 2 day timeframe: The vehicle gave a dashboard warning that stated "service charging system" and "service transmission" plus my Jeep app gave a message "a charge fault has occurred." Within 10 seconds, the entire car shut off. At the time, I was going 60 mph on a freeway. This nearly caused a 10-car pile up, but I was fortunately able to get onto the shoulder despite the entire electrical system shutting down. I was lucky, because after 10 seconds, the car came to an immediate stop and I could not move it at all. At the time, I had two-thirds full tank of gas. I was able to start the engine about 15 minutes later. Shortly thereafter, the same problem occurred again after about 5 minutes of driving. This sequence repeated itself over 10 times until I was able to get towed to a nearby dealership. I was advised that the battery needed to be charged and this problem would not occur. This is an unacceptable explanation, since this vehicle has a gas-only mode to account for the 30 mile electrical battery distance. The following day, I got a full charge, but the problem happened again on the freeway, this time with 20% battery remaining and a one-half tank of gas. I had to get towed for the second time in two days. This is a very dangerous problem. This car should be recalled. Someone could have died due to the car completely shutting off while on a freeway and coming to a total half after only 10 seconds. The Jeep 4xe online forum reports 10 separate episodes of the same problem. I have attached a pdf of the formum to prove this is a recurrent issue. I am certain that someone will suffer a fatality from this recurrent problem.