2023 Jeep Wrangler
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 364 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Wrangler model years with reports.
Of the 2023 reports, 11 involved a crash and 6 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Steering, hydraulic power assist, pumpPark outsideJun 4, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
A vehicle fire increases the risk of injury.
Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Campaign 26V363000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire can increase the risk of injury.
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Campaign 25V741000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Air bags, frontal, driver clockspring/spiral cassetteMar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
An air bag that does not deploy in a crash can increase the risk of injury.
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Campaign 24V199000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemFeb 15, 2024
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Campaign 24V111000 on NHTSA.gov
Electrical system, propulsion system, traction batteryPark outsideNov 22, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A vehicle fire while parked or driving can increase the risk of injury.
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.
Campaign 23V787000 on NHTSA.gov
Power train, manual transmissionSep 18, 2023
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
Campaign 23V641000 on NHTSA.gov
Exterior lighting, brake lightsAug 10, 2023
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.
Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 84A.
Campaign 23V565000 on NHTSA.gov
Electrical system, propulsion system, traction batteryApr 27, 2023
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.
Campaign 23V303000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpApr 13, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Fuel pump failure can result in an engine stall, increasing the risk of a crash.
Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
Campaign 23V263000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
EngineNov 23, 2022
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
An engine shutdown can cause a loss of drive power, increasing the risk of a crash.
There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.
Campaign 22V865000 on NHTSA.gov
Electrical system, propulsion system, traction batteryOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.
Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.
Campaign 22V768000 on NHTSA.gov
Representative owner complaints: electrical system
192 reports, newest first. Show all
Power train, Electrical system, Jan 10, 2025
Jeep and Dealers are failing to complete safety Recall NHTSA Recall Number24V-720. My vehicle was dropped off at the dealership ( Repair orders attached ) on Dec 11 for the recall . Jeep has launched the recall process which is a software update and a specific drive cycle. I have reasons to believe that the dealership did not properly followed the steps after the software updates. I have GPS logs to show. I had contacted Jeep support about that and I did not receive any positive help on this. Vehicle was sent out again on Jan 6th, but still I have no confidence that the steps were followed properly. Internet is flooded with how Jeep has poorly managed the recall process by over complicating the drive cycle and how dealers are negligent about the process. This is a safety recall and could cause fire/explosion and take lives. I strongly advise NHTSA to intervene and make JEEP/Dealers liable to ensure the process is followed.
Electrical system, Jan 9, 2025
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical system, Fuel/propulsion system, Jan 5, 2025, fire
Sorry for my bad English, I am from Quebec, in Canada. On [XXX], our jeep wrangler 2023 burned. The 95B recall was process on December 19th 2024. The battery burned, no flames were visible, only chemical fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Jan 3, 2025
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical system, Engine, Dec 26, 2024
2 incidents of loss of power with the electric motor at high speed. The hybrid electric motor unexpectedly lost power at 75 mph on the highway, alongside other vehicles moving at the same speed. This sudden loss of power caused the vehicle to drop to 55 mph, and not go above that speed, risking a potential collision from behind. Driving at 55 mph on Texas highways with a speed limit of 75 mph is very dangerous. The second time was exactly like the first but at 60mph. It has not been able to be reproduced. it has been inspected several time by the dealership. There was no warning of any kind.
Electrical system, Dec 12, 2024
Manufacturer Recall Number95B NHTSA Recall Number24V-720 Recall StatusRecall Incomplete Summary In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles. Remedy is a software flash followed by a HV battery replacement if needed. ******* The above is the recall the was released in, i believe, October. I have been scared to drive the car since. I cant park it at my house because i only have driveway parking right next to my house. I am scared of this car. The recall fix is now available but all dealers within 40 miles either “dont have the fix”, “dont have any availability”, or “put you on a waiting list”. So after almost 3 months this deadly issue still is not fixed and cant be fixed.
Electrical system, Dec 11, 2024
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical system, Engine, Dec 10, 2024
Loss of power when driving with no warning. Jeep power cut out driving with D flashing. Safety risk was a car on the road driving with traffic then no power. Pulled over to the side to get off the road as far as I could. “Service Hybrid System” message appeared with blinking D. Started back up 20 minutes later. Dealer could not replicate.
Electrical system, Dec 6, 2024
The fact that Jeep has a recall that is not repairable for what appears to be months now is completely unacceptable. I bought this hybrid for a reason. To drive it around town without having to use gas. Now I can't charge my Jeep or park it in my garage? Then calling customer service is a joke. No buy back or gas reimbursement?
Electrical system, Dec 3, 2024
See attached document for complaint.
Power train, Electrical system, Dec 1, 2024
The battery recall from Jeep still does not have any tentative timeline and no further communications from Jeep. At this point, Jeep has not offered any compensation towards the gas costs which otherwise could have been much less with electricity. Safety is my primary concern and I have to rent vehicles for the major trips especially during the holiday months.
Electrical system, Nov 30, 2024
I am writing to express my serious concerns regarding the safety recall issued for my 2023 Jeep Wrangler Plug-In Hybrid Electric Vehicle (PHEV) under Recall Number 95B/NHTSA 24V-720. The recall highlights a critical defect in the High Voltage (HV) battery, which poses a severe risk of fire due to internal cell damage caused by defective components. While I understand that FCA US LLC is working on a remedy, I have not been provided with a clear timeline for repairs, leaving me in a highly unsafe and uncertain situation. The fact that the recall advises against charging the vehicle and even recommends parking it away from structures and other vehicles emphasizes the magnitude of the fire hazard. This creates a significant inconvenience and renders the vehicle virtually unusable for its intended purpose. I no longer feel comfortable driving or even owning this vehicle, as the defect jeopardizes my safety, the safety of others, and my property. The lack of immediate resolution places me in a position where I am unable to confidently rely on this vehicle without fear of a catastrophic event. I urge the NHTSA to intervene and ensure that FCA US LLC provides a timely resolution, including exploring options for replacement or refund, as this defect makes the vehicle a danger to myself and the community. Given the serious nature of this recall, I feel that no consumer should be left waiting without an actionable solution while exposed to such a critical safety risk.
Electrical system, Other or unspecified, Fuel/propulsion system, Nov 29, 2024
Second time we have had an issue with the battery. Unable to plug it is because of an unresolved battery recall, this time for over a month. We purchased the vehicle specifically for the battery and now we have to buy fuel.
Electrical system, Visibility/wiper, Nov 22, 2024
Complaint Regarding Recall 24V720000 – Jeep Wrangler 4xe (2023 Model) I am filing this complaint regarding the recall of my 2023 Jeep Wrangler 4xe (VIN: [XXX] - under Recall Number 24V720000, issued due to a potential fire risk. This defect represents a severe safety hazard that jeopardizes the safety of my family, property, and others. Details of the Issue: The recall was issued due to a defect in the hybrid powertrain that could result in a fire, even when the vehicle is parked and turned off. Jeep/Stellantis has advised owners to: •Refrain from charging the vehicle. •Park it away from structures and other vehicles. This advisory alone highlights the gravity of the issue, rendering the vehicle unsafe to use as intended. Steps Taken to Remedy: •I have contacted my dealership and Stellantis to schedule a repair; however, no remedy has been made available to date. •It has become clear that Stellantis is unable to provide a timely or effective solution to fix this safety-critical defect. Lemon Law Qualification: California Lemon Law, under the Song-Beverly Consumer Warranty Act, provides protections for substantial defects that impair the use, value, or safety of a vehicle. The following criteria are met: 1.Substantial Safety Defect: A fire risk qualifies as a substantial defect that threatens the safety of occupants and property. 2.Reasonable Repair Attempts: Despite the recall, Stellantis has not resolved the issue, and the vehicle remains unusable for its intended purpose. 3.Unresolved Issue: My vehicle has been effectively out of service due to safety concerns, and Stellantis has been unable to provide a timeline for resolution. Request for Buyback: Given the seriousness of this defect and the inability to remedy it, I am requesting that Stellantis initiate a buyback under California Lemon Law. A fire risk is not an issue to delay or hope for a fix—it demands immediate resolution. I have kept detailed records of all communication INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Nov 22, 2024
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Nov 22, 2024
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Other or unspecified, Nov 22, 2024
On Friday, [XXX] I was driving my jeep to work in the early morning hours. I was about ½ mile from getting on the highway when my jeep completely shut down. Everything inside of my jeep went black and I was completely horrified. I managed to get the jeep started and was able to drive to work. When I got to work I immediately called Ourisman Jeep in Bowie Maryland and explained the problem to them. I brought the jeep in on Monday, October 7th and my Jeep has been there since then. After Ourisman having the jeep for two weeks, I was informed that my Jeep was part of a newly released recall involving electric jeeps with no projected resolution date. I no longer feel safe driving my Jeep and I have asked for a “swap” of sorts. I have requested another vehicle that is exactly the same as my current vehicle just NOT ELECTRIC. I was been advised that my request needed to be escalated but after many many conversations there is still no resolution to my request. I am absolutely disappointed with the way this situation has been handled. I cannot help but think of the deadly repercussions had I been on the highway when this incident occurred. I did not ask for this inconvenience that is totally exhausted me financially and emotionally. I am driving a rental car that I am paying for wit the understanding of reimbursement once I return the vehicle. This issue is not one that I created but rather a failing on the corporation to provide a swift and satisfying resolution. While I’m sure this may cause Jeep to lose significant revenue, I find it completely disgusting that they would put corporate dollars before the safety of its owners. As of today 11/22/26 I have no resolution, no car and paying close to $400.00 per week for a rental car! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Nov 21, 2024
No incident. However, the battery has a recall that is unresolved and there is a risk of fire. I am unable to use the hybrid mode due to the battery risk.
Electrical system, Nov 20, 2024
I am writing to express my serious concerns regarding the safety recall issued for my 2023 Jeep Wrangler Plug-In Hybrid Electric Vehicle (PHEV) under Recall Number 95B/NHTSA 24V-720. The recall highlights a critical defect in the High Voltage (HV) battery, which poses a severe risk of fire due to internal cell damage caused by defective components. While I understand that FCA US LLC is working on a remedy, I have not been provided with a clear timeline for repairs, leaving me in a highly unsafe and uncertain situation. The fact that the recall advises against charging the vehicle and even recommends parking it away from structures and other vehicles emphasizes the magnitude of the fire hazard. This creates a significant inconvenience and renders the vehicle virtually unusable for its intended purpose. I no longer feel comfortable driving or even owning this vehicle, as the defect jeopardizes my safety, the safety of others, and my property. The lack of immediate resolution places me in a position where I am unable to confidently rely on this vehicle without fear of a catastrophic event. I urge the NHTSA to intervene and ensure that FCA US LLC provides a timely resolution, including exploring options for replacement or refund, as this defect makes the vehicle a danger to myself and the community. Given the serious nature of this recall, I feel that no consumer should be left waiting without an actionable solution while exposed to such a critical safety risk.
Electrical system, Nov 20, 2024, crash
The contact owns a 2023 Jeep Wrangler. The contact stated while the vehicle was at a red light, the vehicle stalled, the transmission failed, and another vehicle crashed into the rear end of the vehicle. The air bags did not deploy. There was an abnormal sound coming from the inside of the vehicle prior to the crash. The battery warning light was intermittently illuminated. A police report was not filed. No medical attention was sought. The vehicle was not destroyed and there was no severe cosmetic damage. The vehicle was taken to a dealer to get a diagnosis. The dealer made the contact aware of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however was unable to confirm when the part was to become available. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
Electrical system, Nov 18, 2024
I am being told by Stellantis that the car is unsafe to park in or near structures. I was also told not to charge it b/c that was also unsafe. There is zero timeline for repair and no updates provided. This was a very expensive vehicle that is currently parked 100 yards from my house and completely unusable.
Electrical system, Nov 18, 2024
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Electrical system, Nov 14, 2024
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Nov 14, 2024
See attached document for complaint.
Electrical system, Nov 12, 2024
This message/complaint is regarding NHTSA Recall Number 24V-720 (Manufacturer Recall Number95B). The recall was issued on 9/27/2024 and a remedy is still not available. I specifically bought this Jeep because of the hybrid option. The recall is preventing me from using hybrid mode. Due to the recall, I am also not able to park my car in my garage. My safety is put in risk due to the fact that my car could catch on fire.