2023 Jeep Wrangler

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 364 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 364

Of the 2023 reports, 11 involved a crash and 6 involved a fire. 8 people were injured.

Primary concernElectrical system192 reports · 53% of complaints
Owner complaints364Filed with NHTSA
Recall relationship14 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system192
  2. Engine103
  3. Fuel/propulsion system61
  4. Other or unspecified57
  5. Steering56
  6. Power train50
  7. Suspension38
  8. Vehicle speed control21

Recalls and investigations

  1. Steering, hydraulic power assist, pumpPark outsideJun 4, 2026

    Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

    A vehicle fire increases the risk of injury.

    Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

    Campaign 26V363000 on NHTSA.gov

  2. Electrical system, propulsion system, traction batteryPark outsideOct 30, 2025

    Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    A vehicle fire can increase the risk of injury.

    Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

    Campaign 25V741000 on NHTSA.gov

  3. Back over prevention, sensing system, cameraSep 12, 2024

    Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

    Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.

    Campaign 24V676000 on NHTSA.gov

  4. Electrical system, instrument cluster/panelSep 5, 2024

    Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

    An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

    Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

    Campaign 24V652000 on NHTSA.gov

  5. Air bags, frontal, driver clockspring/spiral cassetteMar 14, 2024

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    An air bag that does not deploy in a crash can increase the risk of injury.

    Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

    Campaign 24V199000 on NHTSA.gov

  6. Visibility, defroster/defogger/hvac systemFeb 15, 2024

    Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

    An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

    Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

    Campaign 24V111000 on NHTSA.gov

  7. Electrical system, propulsion system, traction batteryPark outsideNov 22, 2023

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    A vehicle fire while parked or driving can increase the risk of injury.

    Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89A. This recall is superseded by NHTSA Recall 24V-720.

    Campaign 23V787000 on NHTSA.gov

  8. Power train, manual transmissionSep 18, 2023

    Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."

    A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.

    Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.

    Campaign 23V641000 on NHTSA.gov

  9. Exterior lighting, brake lightsAug 10, 2023

    Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.

    Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 84A.

    Campaign 23V565000 on NHTSA.gov

  10. Electrical system, propulsion system, traction batteryApr 27, 2023

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.

    Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.

    Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 53A. This recall is an expansion of previous recall 22V-768.

    Campaign 23V303000 on NHTSA.gov

  11. Fuel system, diesel, delivery, fuel pumpApr 13, 2023

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.

    Fuel pump failure can result in an engine stall, increasing the risk of a crash.

    Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.

    Campaign 23V263000 on NHTSA.gov

  12. Power train, clutch assemblyFeb 23, 2023

    Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

    Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

    Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

    Campaign 23V116000 on NHTSA.gov

  13. EngineNov 23, 2022

    Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.

    An engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update the transmission control module software, Hybrid Control Processor and Auxiliary Hybrid Control Processor, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB7.

    Campaign 22V865000 on NHTSA.gov

  14. Electrical system, propulsion system, traction batteryOct 13, 2022

    Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.

    Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.

    Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z71.

    Campaign 22V768000 on NHTSA.gov

Representative owner complaints: electrical system

192 reports, newest first. Show all

  1. Electrical system, Engine, Aug 11, 2023

    4XE electric mode, while driving on the freeway, the vehicle said Electric Mode Temporarily Not available. The car loss power as I was going 70 MPH and it loss power and slowed to 8mph. The diesel traveling behind us slammed on his brakes to avoid hitting us and he tailspinned and caused a huge accident, all cars behind him had to come to a halt. I had my 2 year old granddaughter in her carseat in the back and my 70 year old mother in the front, we could have been killed. I have over 30 videos of this occurring and the vehicle only has less than 300 miles on it. The two local dealerships said they could not "duplicate" the problem and one told me not to drive in electric mode so, well would would be the purpose of me purchasing a hybrid if I can't use that function. The other dealership told me if I find out the problem to let him know for his future customers. There were no warning lights besides the Electric Mode not available flashing on the dash. Chrysler Auto Finance, the dealership where I purchased from, everyone giving me the run around and no one will help me.

  2. Power train, Electrical system, Engine, Jul 28, 2023

    My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.

  3. Electrical system, Engine, Fuel/propulsion system, Jul 16, 2023

    Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident

  4. Electrical system, Engine, Fuel/propulsion system, Jul 15, 2023

    Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.

  5. Electrical system, Engine, Fuel/propulsion system, Jul 10, 2023

    Driving on the freeway my JEEP stalled. It was flashing red tk plug it in. I was driving hybrid on a full tank of gas. A truck almost hit me in this process.

  6. Electrical system, Vehicle speed control, Engine, Jun 30, 2023

    On June 17 I was driving on the highway in Tupelo,MS with my sister and three children. I was going about 80 mph when the entire engine shut down spontaneously. The dash lights said plug into a power outlet. I was driving in hybrid mode with a half tank of gas. I briefly lost control of the car because it was such a powerful jolt when it shut down. I was able to pull over to shoulder of the highway, completely terrified and shifted the jeep into park. The warning lights were telling me to put in park and press the start button. I followed the instructions and the jeep engine started and the warning lights turned off. I have contacted Chrysler to file a complaint as well as the dealership. I am afraid the drive my vehicle on the highway for fear of having a major accident

  7. Fuel system, Gasoline, Electrical system, Seat belts, Jun 2, 2023

    The contact owns a 2023 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the message "Battery Charge, Switch to Park" displayed and the vehicle lost motive power and stalled. The contact stated that moments later, the vehicle was restarted and operated normally. The cause of the failure was not yet determined. The local dealer was contacted, and an appointment was scheduled. The contact stated that the vehicle had previously experienced random jerking forward while coming to a stop. Additionally, the rear passenger’s side seat belt malfunctioned and needed to be replaced. The contact stated that the check warning engine light remained illuminated while driving. The fuel cap was replaced, and the failure was fixed. The failure mileage was 5,000.

  8. Electrical system, May 26, 2023

    Driving 65 mph on interstate when service charging system message was displayed and Jeep lost power. This message displayed as the hybrid battery dropped to 0 miles. The accelerator pedal was unresponsive and I was able to coast to the shoulder. Restarted Jeep and it ran on gasoline motor.

  9. Steering, Electrical system, Engine, May 16, 2023

    Was driving down the highway, warning lights on the dashboard illuminated. Lost power, engine and electrical power. Message to place Jeep in park came on. Pulled car to shoulder. It would not start for two hours. Tow truck arrived. Jeep would start. Taken to Jeep dealership and nothing was found wrong with it. Same thing happened one week later. I checked ant there is no recall for my specific car

  10. Electrical system, Engine, Fuel/propulsion system, Apr 21, 2023

    This vehicle was sold unlawfully to me, with an open recall on it. I purchased the brand-new vehicle from Sterling Heights Dodge, Chrysler Jeep New car dealership on 3/23/23. I got at open of business 9am left shortly after 11am with the new car.3/24 The vehicle engine lights came on, RPM's were revved high, engine was making loud noises. I called the dealership to make an appointment with service, I was told I can't bring my car there for service it had to go to Toledo Service Dept Grogan the closest to me. I was told to drive it as is it would be fine. On 3/26 my vehiicle abruptly stopped in heavy traffic with my 5 year old grandson in the backseat. Nothing worked, all power was dead. I have videos of this. I had to get out and motion for traffic to go around us, several time we were almost hit. The car was towed to Grogan they got it in for service 3/28. It was discovered by the service manager on 3/23 when I purchased my new car that New car had an open recall on it launched 3/14/23, and the dealership entered 3/23/23 as the repair date to bypass the system because you can't sell a brand new car with an open recall. The car is dangerous, it has been sitting in service since 3/28 until present date totally disabled without ability to be fixed by Grogan experts. The car was unlawfully sold, it was not disclosed there was a open recall or I would have opted to buy a different car. The car is a lemon they will not take the car back although it was sold unlawfully New Cars are forbidden to be sold with open recalls, and open recalls are to be disclosed prior to selling consumers cars. It is going to cause a very serious accident with injuries and potentially even fatality.

  11. Electrical system, Engine, Apr 17, 2023

    The contact owns a 2023 Jeep Wrangler. The contact stated while driving at various speeds, the vehicle shut off without warning. The dealer was notified of the failure and the contact demanded that the vehicle be bought back. The contact was informed that her request would not be honored. The vehicle was not diagnosed. The manufacturer was also notified of the failure and the contact was informed that she would receive a call back. The failure mileage was unknown.

  12. Electrical system, Engine, Apr 13, 2023

    The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle was purchased new. The contact stated that the vehicle failed to start at first attempt within two weeks of ownership. The contact stated that she was able to restart the vehicle after several attempts. The check engine warning light and a turtle warning light were illuminated. The vehicle was taken to the dealer, who had been receiving remote assistance from Chrysler engineers in diagnosing the vehicle. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 800.

  13. Power train, Electrical system, Engine, Mar 2, 2023

    Was driving my one week old 2023 wrangler Sahara XE. Came to a stop. I started to drive and my engine completely shut down. Rendering me stuck in the middle of a roadway in traffic. The message on the dash read that there was a shut down on my vehicle and stated something about the transmission . There was no warning, the engine just shut down and put itself in park! I have three children.. this is scary . I contacted the dealer and dropped the vehicle off for the day Where it was inspected but no code was found as a fault. I see thousands of other jeeps (XE’s) have the same engine shut down issue. I presented these facts to the dealer. They dated that they can’t do anything without a code!Please help fix this. Too many are experiencing this very real and dangerous issue!

  14. Electrical system, Engine, Feb 19, 2023

    Vehicle shut off at highway speed. Msg was charge fault.

  15. Power train, Electrical system, Engine, Feb 3, 2023

    Vehicle completely shut off on highway 70mph. Service charging system, D selector was flashing Pulled to a stop and had to restart ignition.

  16. Power train, Electrical system, Jan 22, 2023

    Purchased the 2023 Jeep Wrangler on Jan 20th. The next day the vehicle could not start. Displaying a charging system error. Had to be towed to dealer for repairs with on 285 miles on the odometer. Upon review it appears the Jeep 4XE are die just driving down the road. Frightening dangerous

  17. Electrical system, Other or unspecified, Engine, Dec 24, 2022

    Engine turned off and vehicle came to an abrupt stop. Battery level showed less than 1% on the 4xe at the time of the stoppage. I was driving about 25 mph when it occurred. Placed the vehicle into park, pressed brakes and restarted vehicle. Went to dealership to complain and they said they could not replicate the problem.