2004 Kia Optima
Problems, recalls and owner-reported issues
Latches/locks/linkages is the leading concern among 225 owner complaints filed for this model year. This is the 9th highest complaint count among 20 Optima model years with reports.
Of the 2004 reports, 8 involved a crash and 3 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Suspension, frontMay 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 09V183000 on NHTSA.gov
Representative owner complaints: air bags
26 reports, newest first. Show all
Suspension, Air bags, Lane departure, Mar 31, 2021
I WAS REPAIRING BRAKELINES, WHILE OBSERVING UNDER CARRIAGE I NOTICED SUSPENSION RUST, FRAME. LOOKED UP RECALLS AND THIS IS ONE. I INCLUDED SCREENSHOT OF PROOG
Air bags, Jan 16, 2018, crash
TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT. THE PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED STOMACH AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Air bags, Jan 13, 2017
THE AIR BAG WENT OFF WHILE MY WIFE WAS REACHING FOR HER SEAT BELT AND SCRAPPED AND BURNED HER ARM. IT SOUNDED LIKE A GUN GOING OFF. I RUSHED HER HOME AND TOOK CARE OF HER WOUNDS
Air bags, Oct 30, 2016
AIR BAG LIGHT ON DASHBOARD STAYS ON, STARTED TWO DAYS A GO.
Air bags, Seat belts, Electronic stability control (ESC), Sep 1, 2016
MY AIR BAG LIGHT COMES ON THERE'S NO WIRES DISCONNECTED UNDER THE SEAT AND MY SEAT BELTS DO NOT RETRACT WELL ALSO MY DOOR LOCKS ARE GETTING STUCK IN LOCK MODE AND MY ENGINE COMES ON AND THEN GOES OFF.AFTER AWHILE.WHEN IN PARK
Steering, Air bags, Service brakes, Aug 11, 2016, crash
TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE EMITTED FROM THE VEHICLE. THE POWER STEERING FAILED AND THE WHEELS SHOOK VIOLENTLY. THE BRAKES FAILED TO STOP THE VEHICLE AND IT CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND AN UNKNOWN SUBSTANCE EMITTED INTO THE CONTACTS EYES. THE CONTACT SUSTAINED BURNS TO THE BODY AND LACERATIONS TO BOTH EYES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 09/23/16*LJ *TR
Air bags, Dec 11, 2015
AIRBAG LIGHT REMAINS ON SHOWING A PROBLEM WITH THE SYSTEM. WAS TOLD COULD BE A SENSOR AND WOULD COST $150 TO DIAGNOSE AND UP TO $2000 TO FIX. NOT WORTH THE COST CONSIDERING THE AGE BUT NEEDS TO BE FIXED FOR SAFETY REASONS
Air bags, Jul 7, 2015
THE VEHICLE HASN'T BEEN IN ANY ACCIDENTS WHICH I AM VERY THANKFUL FOR CONSIDERING THE AIR BAGS MAY OR MAY NOT WORK. THE AIR BAG LIGHT IS ON AND THE DEALERSHIP HAS RESET IT SEVERAL TIMES. THE CAR WON'T PASS INSPECTION WITH THE LIGHT ON. I AM A RECENT COLLEGE GRADUATE ON A FIXED INCOME. I NEED THE CAR FOR TRANSPORTATION TO WORK AND AT THIS TIME DON'T HAVE THE FUNDS TO GET IT FIXED IF THERE IS A PROBLEM WITH THE AIR BAGS. I NEED THE KIA DEALERSHIP TO CONSIDER CALLING A RECALL ON THESE AIRBAGS DUE TO A SAFETY ISSUE ESPECIALLY IF THERE WAS AN ACCIDENT AND THE BAGS WOULDN'T DEPLOY. I NEED TO BE ABLE TO GET THIS CAR INSPECTED WITH LITTLE COST TO ME.
Air bags, Latches/locks/linkages, Aug 13, 2014
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND ATTEMPTING TO EXIT THE VEHICLE THE DRIVERS SIDE DOOR WOULD NOT UNLOCK AND COULD NOT BE OPENED. THE CONTACT ALSO INDICATED THAT THE FRONT DRIVERS SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE DOOR FAILURES HAD OCCURRED ON MULTIPLE OCCASIONS. THE AIR BAGS SENSOR LIGHT REMAINED ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Air bags, Oct 10, 2013
THE AIR BAG LIGHT ILLUMINATES ON THE CLUSTER PANEL, THE CODE SHOWS THAT THERE IS "HIGH RESISTANCE" IN THE DRIVER SEAT AIR BAG. THIS ISSUE WAS FIXED WHILE VEHICLE WAS UNDER WARRANTY BUT CONTINUES TO SHOW UP. I WAS TOLD I CAN REPLACE THE SEAT AND IT WOULD CORRECT THE ISSUE BUT I PICKED ONE UP AT A JUNK YARD THAT HAD THE SAME ISSUE. *TR
Air bags, Latches/locks/linkages, Sep 11, 2013
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THE PASSENGER FRONT DOOR LOCK FAILED TO UNLOCK ELECTRONICALLY OR MANUALLY. THE AIR BAG WARNING LIGHT ALSO REMAINED ILLUMINATED. THE DRIVERS DOOR LOCK ALSO FAILED AT 41,000 MILES; HOWEVER, THE ACTUATOR WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE PASSENGER DOOR OR THE AIR BAG WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE CURRENT MILEAGE WAS 64,000. ..UPDATED 12-30-13 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BE REPAIED. THE TECHICIAN ADVISED THERE WAS A NICKEL IN THE DOOR PANEL AND THAT THE WAS REPAIRED. THERE DOOR WAS NOT ACTUALLY REPAIRED. UPDATED 1/16/2014 *JS
Air bags, Jul 26, 2013
THE AIRBAG LIGHT STAYED ON SOLID. I TOOK IT TO MY MECHANIC AND HE PUT THE COMPUTER ON IT. HE SAID IT READ THE DRIVER SIDE AIR BAG WAS NOT FUNCTIONING. THIS LIGHT IS INTERMITTENT AS IT GOES OUT EVERY ONCE IN A WHILE, EVERY FEW DAYS. I DO NOT HAVE THE $1000 PLUS TO REPAIR IT. *TR
Air bags, Jul 11, 2013
AIRBAG LIGHT STAYS ON AND THE FRONT PASSENGER DOOR WON'T OPEN OR CLOSE. *TR
Air bags, Seat belts, May 3, 2012
WE HAVE HAD THE AIRBAG LIGHT COME ON FOR THE PAST 3 YEARS ALWAYS JUST BEFORE THE STATE INSPECTION IS DUE EVERY TIME WE GET IT FIXED THEY SAID ITS A SWITCH OR A CONNECTOR. BUT THIS YEAR WAS THE WORST ,LIGHT CAME ON IN APRIL, THIS TIME THEY SAID IT'S THE AIRBAG WIRE HARNESS AND WOULD COST OVER 1500.00 . WE GOT KIA TO PAY FOR THE PART,AND WE WOULD COVER THE LABOR. I'M JUST WORRIED WILL THIS HAPPEN AGAIN. IT SHOULD BE INVESTIGATED FURTHER. *TR
Air bags, Feb 18, 2012
I PURCHASED MY 2004 KIA OPTIMA WITH 100K MILES ON IT AND AFTER ABOUT 30 DAYS THE AIRBAG LIGHT CAME ON WITHOUT BEING INVOLVED IN ANY MOVING INCIDENT AND REMAINED ON. I TOOK IT TO THE KIA DEALER (ROSEN, MILWAUKEE, WI) AND THEY BELIEVED IT WAS THE CONTACTS BECAUSE I GOT CODE B1378, AIRBAG RESISTANCE TO HIGH. THEY SPRAYED SOMETHING ON THE CONTACTS BECAUSE THE COULDN'T FIND ANYTHING WRONG WITH THE AIR BAG SYSTEM. THEY RESET THE AIRBAG LIGHT FREE OF CHARGE, BUT AFTER DRIVING ABOUT ONE WEEK THE LIGHT CAME BACK ON. THIS IS A MAJOR SAFETY ISSUE THAT KIA NEEDS TO RESOLVE BECAUSE THE AIR BAGS WILL NOT DEPLOY IF THE CAR IS INVOLVED IN AN ACCIDENT. *TR
Engine and engine cooling, Electrical system, Air bags, Latches/locks/linkages, Vehicle speed control, Dec 13, 2010
I WAS COMMUTING. I GAVE MY CAR REGULAR OIL CHANGES AND TUNE UPS. THEN THE ENGINE COILS WENT OUT. THE CAR WOULD NOT GO OVER FORTY. REPLACED THAT. HEARD FUNNY NOISES COMING FROM THE ENGINE. THE CAR WAS AT 70K AT THIS POINT. THE MANUFACTURERS WARRANTY SAID TO REPLACE THE TIMING BELT AT 110K. SO I DECIDED TO HOLD OFF AS THAT PROBABLY WASN'T THE PROBLEM AND A MANUFACTURER WOULDN'T LIE TO ME AS THEY ARE REGULATED BY THE GOVERNMENT. THEN I AM DRIVING AND THE CAR DIES IN THE MIDDLE OF A BUSY INTERSECTION. I GET THE CAR TOWED. THE TIMING BELT IS CHANGED AND THERE ARE HALF THE TEETH LEFT ON THE TIMING BELT. HOW IS THE CAR STILL RUNNING YOU MAY ASK? IT IS A MAGICAL CAR AND IS LIKE THE LITTLE TRAIN THAT COULD. THEN I AM DRIVING ON A BUSY SCARY MOUNTAINOUS HIGHWAY AND THE CAR DIES AGAIN AT A BLIND CORNER. NO CHECK ENGINE LIGHT BUT THERE ARE PLENTY OF CARS THAT WANT TO HIT ME. THE CAR TURNS BACK ON. THE FEAR FOR MY LIFE AND THOSE AROUND ME HAS SUBSIDED FOR A MOMENT. THE CAR IS ABLE TO TURN BACK ON... SOMEHOW. THE CHECK ENGINE LIGHT STAYS ON. THE CRANK SENSOR IS THE PROBLEM. THE CRANK SENSOR WAS THEN FIXED. THIS CAR IS A HAZARD TO HAVE ON THE ROAD. THE AIR BAG LIGHT HAS ALSO BEEN ON FOR A YEAR AND WON'T GO OFF. I HAVE HAD TO REPLACE ENGINE COILS, DOOR LOCKS, TRUNK ALIGNMENTS AND PROBABLY SOME OTHER THINGS THAT MADE ME FEAR FOR MY LIFE. THE SPEEDOMETER ALSO BROKE AND SAID I WAS GOING 0 MPH WHEN IT WAS REALLY 80 MPH. AS OF RIGHT NOW THE CAR IS RUNNING OKAY. I EXPECT BY NEXT OCTOBER THAT SOMETHING WILL GO WRONG AS THAT IS THE MONTH THAT EVERYTHING DOES WITH THIS CAR. *TR
Air bags, Mar 24, 2010, crash
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS TRAVELING AT SPEEDS OF 15 MPH IN RAINY WEATHER. THE VEHICLE AHEAD OF HIM STOPPED SUDDENLY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE CONTACTS VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 82,500.
Air bags, Feb 18, 2010
I WAS DRIVING AND THE VEHICLE AIR BAG LIGHT CAME ON. *TR
Air bags, Dec 4, 2009
ME 2004 KIA HAVE THE AIR BAGS LIGHT ON AND I HAVE TAKE THE VEHICLE TO A REPAIR SHOP AND THEY HAD NOT FIND WHAT IS WRONG WITH IT. I CALL THE KIA DEALER AND I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO. I AM AFRAID THE AIR BAGS WILL POP WHILE I AM DRIVING. CAN YOU PLEASE TELL ME IF THIS IS A SAFETY ISSUE. THE AIR BAGS LIGHT STAY ON AT ALL TIME. *TR THANK YOU
Air bags, Nov 8, 2008
DASHBOARD AIRBAG INDICATOR LIT. CODE B1378 PULLED BY THE DEALERSHIP - DRIVERSIDE SIDE AIRBAG RESISTANCE HIGH. $1,020 TO FIX (REPLACE SEATBACK) . THIS CAR HAS 26,400 MILES ON IT. WAS TOLD NONE OF THE 4 AIRBAGS WILL WORK BECAUSE THIS ONE BAG HAS FAILED. I UNDERSTAND DEVICES FAIL BUT TO DESIGN AN ENTIRE SAFETY SYSTEM TO DEACTIVATE BECAUSE ONE PART OF IT GOES BAD IS NEGLIGENT ENGINEERING. ALSO, FACTORY WARRANTIES COVERING EMISSION SYSTEMS LONGER THAN SYSTEMS RESPONSIBLE FOR BODILY SAFETY IS BAD POLICY. *TR
Air bags, Sep 16, 2008
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHENEVER THE CONTACT ATTEMPTED TO MAKE A LEFT TURN, SHE HEARD A GRINDING NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE SAME FAILURE HAS OCCURRED MORE THAN FIVE DIFFERENT TIMES AND STILL PERSISTS. THE CURRENT MILEAGE WAS 48,016 AND FAILURE MILEAGE WAS 25,000.
Electrical system, Exterior lighting, Air bags, Jun 16, 2008
HELLO I HAVE A FEW ISSUES WITH MY 2004 KIA OPTIMA THAT I HAVE BEEN UNABLE TO GET RESOLVED. THE 1ST IS MY AIR BAG LIGHT IS CONSTANTLY ON. I TOOK THE CAR INTO THE SHOP FOR THIS WHILE IT WAS UNDER WARRANTY AND WAS TOLD THAT IT WAS FIXED. THE LIGHT CAME BACK ON AND NOW THE CAR IS NO LONGER UNDER WARRANTY. I WAS TOLD THAT IN ORDER TO HAVE IT FIXED I HAVE TO SPEND A COUPLE HUNDRED DOLLARS TO HAVE MY PASSENGER SEAT REMOVED AND SOME WIRES WOULD HAVE TO BE SPLICED TO CORRECT THE ISSUE. I'M NOT COMFORTABLE PAYING TO HAVE A PROBLEM FIXED THAT SHOULD HAVE ALREADY BEEN FIXED AND THE RESPONSE I GET AS TO THE SOLUTION INVOLVES SPLICING OF WIRES FOR MY AIR BAG. I HAVE BEEN ON SEVERAL WEBSITES AND HEARD MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE WITH THIS YEAR/MODEL. ISSUE #2 INVOLVES MY HEADLIGHTS. I HAVE OWNED MY CAR SINCE I PURCHASED IT IN 2005. I HAVE BLOWN AT LEAST 5 SETS OF HEADLIGHTS IN THE VEHICLE. THIS IS SETS AND NOT JUST BULBS. MY MOST RECENT ONE HAS BLOWN AND HAS NOT EVEN BEEN INSTALLED FOR 3 MONTHS. IN ORDER TO GET THIS FIXED I WILL HAVE TO TAKE IT TO THE SHOP AND SPEND ALMOST $100 JUST TO HAVE SOMEBODY TEST THE SYSTEM AND TELL ME WHAT'S WRONG AND THEN PAY TO GET IT FIXED. IT HAS BEEN BAD ENOUGH THAT ONCE THEY BOTH BLEW AT THE SAME TIME AND LEFT ME WITH NO HEADLIGHTS AT ALL EXCEPT FOR MY HIGH BEAMS. I HAVE ALSO SEEN MULTIPLE COMPLAINTS ABOUT THIS ISSUE ALSO WITH THIS MAKE/MODEL. IF SOMEBODY COULD PLEASE TAKE A LOOK AT THESE ISSUES AND ASSIST ME WITH GETTING THEM ADDRESSED. MY CAR CURRENTLY WILL NOT PASS AN INSPECTION DUE TO THE AIRBAG LIGHT BEING ON. *TR
Air bags, Apr 16, 2008
PURCHASED A 2004 KIA OPTIMA IN 11/2005 AND HAVE REPORTED AIR BAG LIGHT COMING ON EVERY COUPLE OF MONTHS. CAR REPAIR HAS BEEN ATTEMPTED 4 TIMES SINCE DATE OF PURCHASE AND REPORTED 5 TIMES AS OF 04/11/2008. I AM AFRAID THAT THE AIRBAG MAY OR MAY NOT DEPLOY WHEN NEEDED, OR IT WILL DEPLOY WHILE DRIVING. *TR
Air bags, Jan 10, 2007
TL* - THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS ADVISED BY THE SERVICE DEPARTMENT THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER ,WHERE THE CONTACT PURCHASED THE VEHICLE REPAIRED THE AIR BAG SENSOR ON TWO OCCASIONS, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SENSOR WAS SUPPOSE TO DETECT A WEIGHT 90 POUNDS OR ABOVE. *AK UPDATED 2/6/2007 -*NM
Air bags, Sep 13, 2006
DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED THREE TIMES. THE FIRST TIME THE DEALERSHIP REPLACED THE DRIVER SIDE AIR BAG. THE SECOND TIME THE DEALERSHIP REPLACED THE PASSENGER SIDE AIR BAG. THE CONTACT IS AWAITING INSPECTION OF THE VEHICLE FOR THE THIRD AIR BAG LIGHT ILLUMINATION.