2004 Kia Optima
Problems, recalls and owner-reported issues
Latches/locks/linkages is the leading concern among 225 owner complaints filed for this model year. This is the 9th highest complaint count among 20 Optima model years with reports.
Of the 2004 reports, 8 involved a crash and 3 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Suspension, frontMay 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 09V183000 on NHTSA.gov
Representative owner complaints: latches/locks/linkages
81 reports, newest first. Show all
Electrical system, Latches/locks/linkages, Jun 14, 2013
THE DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY OR INSIDE SWITCH. ALL THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER DOOR. AFTER TURNING THE KEY FOR ABOUT 10 MINS UP TO A DAY OR A WEEK IT WILL SOMETIMES UNLOCK, BUT ONLY USING THE KEY. THIS IS A VERY BAD SAFETY HAZARD. IT LOOKS AS IF THE PLASTIC PART INSIDE THE DOOR THAT CONTROLS THE LOCKING IS BROKEN . THERE WERE NO ACCIDENTS THAT MADE THIS OCCUR . I HAVE TALKED TO KIA ON SEVERAL OCCASIONS ABOUT THE MATTER AND THIS IS ONE FEATURE THAT THE CUSTOMER DOES NOT NEED TO PAY FOR. THIS IS A DEFECTIVE PART AND CAN TRAP SOMEONE IN A CAR . YOU HAVE TO CRAWL THROUGH PASSENGER DOOR TO EVEN TO GET IN AND DRIVE. SHAMEFUL ON KIA . SEEMS LIKE ITS GOING TO TAKE SOME ONE BURNING OR HAVE A FATALITY FOR KIA TO DO A RECALL ON THIS , BUT ALL ABOUT MONEY WHEN THEY PRIDE ON SAFETY. *TR
Structure, Latches/locks/linkages, Apr 5, 2013
ON MY 2004 KIA OPTIMA WHEN I UNLOCK THE DOORS WITH THE KEY ALL DOORS UNLOCK EXCEPT THE DRIVERS DOOR REAL BIG SAFETY CONCERN, IF I GET STUCK IN MY CAR DURING AN ACCIDENT AN CANNOT GET OUT I WILL SUE KIA MOTOR COMPANY FOR NOT ISSUING A SAFETY RECALL, I HAVE ALSO NOTICE A LOT OF POSTINGS BASED UPON THIS ISSUE ON FIXYA.COM FOR THE 2003-2006 KIA OPTIMA NEED ATTENTION ASAP. *TR
Latches/locks/linkages, Mar 12, 2013
THE DRIVER SIDE DOOR WILL NOT UNLOCK. *TR
Structure, Latches/locks/linkages, Mar 8, 2013
THE DRIVERS DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE. THE DOOR REMAINS LOCKED AS THE BUTTON AND KEY DO NOT FULLY UNLOCK IT. USING BOTH BUTTON AND KEY AT THE SAME TIME, I WAS ABLE TO UNLOCK THE DOOR AND OPEN IT. DISSASSEMBLY OF THE DOOR AND LATCH LOCATED THE PROBLEM TO BE THE DOOR LATCH MECHANISM. THE DOOR LATCH IS DESIGNED TO FAIL AS EVIDENCED BY THE NUMBER OF COMPLAINTS LISTING THIS PART. THE LEVER THAT IS MOVED INTO PLACE WHEN THE DOOR IS UNLOCKED IS BLOCKED BY THE CAM THAT IT INTERFACES WITH BECAUSE THE CAM HAS ROTATED BEYOND THE POINT THAT IT SHOULD. THIS HAS THE POTENTIAL TO TRAP SOMEONE IN THE CAR IF IT SHOULD FAIL AT THE WRONG TIME. *TR
Electrical system, Latches/locks/linkages, Dec 29, 2012
DRIVER SIDE DOOR WILL NOT OPEN, ACCIDENTALLY LOCKED DOOR NOW IT WILL NOT OPEN, HAVE TO CLIMB OVER FROM PASSENGER SIDE TO DRIVER SIDE, WILL NOT OPEN FROM INSIDE OR OUTSIDE, I AM DISABLED AND IT'S VERY DIFFICULT TO HAVE TO CLIMB OVER TO DRIVER SIDE, FOR A LONG TIME NOW I HAVE LEFT THE CAR UNLOCKED FOR THIS REASON, SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM, A LOT OF PEOPLE HAVE PLACED POSTS ABOUT THIS ISSUE. IT'S NOT ONLY AN INCONVENIENCE BUT A SAFETY ISSUE. I FEEL THIS IS A MAJOR RECALL THAT NEEDS TO BE ADDRESSED AND FIXED. ANYONE IN AN ACCIDENT (GOD FORBID) IS TRAPPED, MORE SO IF THERE DISABLED, PEOPLE SHOULD NOT HAVE TO PAY OUT OF POCKET FOR THIS ISSUE. THANK-YOU *TR
Latches/locks/linkages, Nov 21, 2012
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WAS LOCKED BUT COULD NOT BE UNLOCKED. THE CONTACT STATED THAT HE HAD TO MANUALLY UNLOCK THE DOOR WITH THE KEY IN ORDER TO GET THE DOOR TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000. UPDATED 12/28/12 *CN THE CONSUMER STATED THE DRIVER'S DOOR WOULD NOT UNLOCK USING THE REMOTE OR SWITCH. ALL THE OTHER DOORS WOULD UNLOCK AND UNLOCK USING THE REMOTE OR SWITCH. UPDATED 01/09/13
Electrical system, Latches/locks/linkages, Oct 7, 2012
DRIVER SIDE DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. CAN'T GET OUT OF CAR UNLESS GO OVER TO PASSENGER SIDE DOOR. *TR
Electrical system, Latches/locks/linkages, Aug 12, 2012
DRIVERS SIDE DOOR LATCH FAILED AND WOULD NOT UNLOCK FROM INSIDE OR OUT SIDE. HAD TO EXIT THE VEHICLE THROUGH PASSENGER SIDE DOOR. VERY DANGEROUS IF THERE WERE AN EMERGENCY. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS ISSUE WITH THE SAME MAKE, MODEL AND APPROX. MILEAGE AS MINE. KIA NEEDS TO ISSUE A RECALL BEFORE SOME ONE GETS HURT. *TR
Electrical system, Latches/locks/linkages, Aug 3, 2012
I OWN A 2004 KIA OPTIMA PURCHASED BRAND NEW. I HAVE BEEN UNABLE TO UNLOCK (OR OPEN) THE DRIVER SIDE DOOR. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE PROBLEM ACCORDED A FEW WEEKS AGO WHEN I ATTEMPTED TO UNLOCK MY CAR DOOR. ONCE I REMOVED MY KEY AND LIFTED THE HANDLE TO GET IN ALL OF THE DOORS LOCK. I HAD TO ENTER THROUGH THE PASSENGER SIDE DOOR. THE DRIVERS SIDE DOOR WILL ALSO NOT OPEN FROM THE INSIDE. THIS IS A SAFETY HAZARD AS IF I GET INTO A CAR ACCIDENT I WILL BE TRAPPED INSIDE AND COULD DIE!! I AM NOT THE ONLY PERSON WITH THIS ISSUE FOR THIS MAKE AND MODEL. AND IT APPEARS THAT THE 2003 MODEL HAS THE SAME ISSUE. AS YOU CAN SEE FROM THE FOLLOWING WEBSITES: HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK, AS WELL AS WWW.FIXYA.COM/CARS/+866401-DRIVERS_DOOR_WILL_NOT_UNLOCK THIS IS NOT AN ISOLATED INCIDENT. THIS IS CLEARLY A DEFECT THAT NEEDS TO BE ADDRESSED. PLEASE ISSUE A RECALL AS I FEAR FOR MY FAMILY'S SAFETY. *TR
Latches/locks/linkages, Jul 10, 2012
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE FRONT DOOR FAILED TO OPEN FROM BOTH THE OUTSIDE AND INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 71,634.
Latches/locks/linkages, Jul 3, 2012
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LOCKS FAILED. THE CONTACT STATED THAT HE TRIED TO ENTER THE VEHICLE WITH THE AUTOMATIC KEY FOB BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE BY MANUALLY TURNING THE KEY ABRUPTLY AND PULLING THE DOOR HANDLE. THE CONTACT HAD PREVIOUSLY BEEN LOCKED INSIDE THE VEHICLE AS A RESULT OF THE FAILURE. HE WAS ABLE TO EXIT THE VEHICLE BY CONSTANTLY DEPRESSING THE AUTOMATED KEY FOB UNTIL THE DOOR LOCKS RESPONDED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.
Latches/locks/linkages, May 18, 2012
THE DRIVER'S SIDE WILL LOCK YOU IN THE VEHICLE AND WON'T LET YOU OUT. YOU CAN BE DRIVING WITH THE DOORS UNLOCKED AND IT WILL LOCK ITSELF WHILE IN MOTION OR YOU MAYBE READY TO LEAVE A LOCATION AND CAN'T GET BACK IN THE CAR. I HAVE HAD SEVERAL PROBLEMS WITHIN THE LAST WEEK OF BEING TRAPPED IN MY CAR AND SOMETIMES I CAN'T GET THE LOCKS TO LET ME OUT ON THE PASSENGER SIDE EITHER. THIS HAS BEEN A SCARY SITUATION AND I HOPE IT DOESN'T CAUSE SOMEONE TO BE HURT OR KILLED. *TR
Latches/locks/linkages, Apr 26, 2012
DRIVER SIDE DOOR AUTOMATICALLY LOCKS AND WILL NOT UNLOCK FROM OUTSIDE WITH THE KEY OR FROM THE INSIDE UNLOCK LEVER. DRIVER IS TRAPPED INSIDE CAR AND MUST EXIT BY CRAWLING OVER CONSOLE TO PASSENGER SIDE DOOR. THIS HAPPENS SPORADICALLY AND IS A SERIOUS SAFETY HAZARD. IT RENDERS THE CAR UNABLE TO BE LOCKED AT ALL. THERE SEEM TO BE PLENTY OF OTHERS EXPERIENCING THIS SAME PROBLEM, YET NO RECALL FROM KIA. *TR
Latches/locks/linkages, Mar 18, 2012
THE DRIVER SIDE DOOR ON MY CAR WILL NOT UNLOCK!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE BEEN PUTTING UP WITH THIS FOR 4 TO 6 MONTHS NOW. AND GETTING REALLY UPSET PLEASE TELL ME IF THIS IS CONSIDERED A SAFETLY HAZARD AND THIS IS COVERED I REALLY DON'T THINK I SHOULD HAVE TO PAY FOR THIS PROBLEM TO BE FIXED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE ONLY WAY I HAVE BEEN ABLE TO GET IT TO UNLOCK IS FOR ME TO CRAWL OUT OF THE PASSANGER SIDE. THEN PLAY WITH THE LOCK WITH THEY KEY FOR A FEW DAYS TO HAVE IT UNLOCK. *TR
Structure, Latches/locks/linkages, Nov 12, 2011
DRIVER SIDE DOOR WILL NOT UNLOCK. NEITHER THE KEY NOR THE DOOR LOCK KNOB ON THE INSIDE WORKS TO UNLOCK THE DOOR. UNFORTUNATELY, WE HAVE BEEN ENTERING AND EXITING THE DRIVER SIDE BY ENTERING THE CAR FROM THE PASSENGER SIDE. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM WITH ALL KIA MODELS AS YOU CAN SEE ON THE WEBSITE HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK . THE PROBLEM IS A SAFETY HAZARD SINCE ONCE IN THE DRIVER SEAT, THE DRIVER CAN NOT EXIT THE CAR THROUGH THE DRIVER DOOR WHICH CAN PROVE TO BE A PROBLEM IN AN EMERGENCY. KIA IS TAKING ADVANTAGE OF OWNERS BY NOT ADDRESSING THE ISSUE. I AM AFRAID FOR MY SAFETY, MY FAMILY'S SAFETY WHILE DRIVING AND EMPHATICALLY PLEAD WITH YOU TO RECALL THESE KIA CARS TO FIX THE PROBLEM. *TR
Latches/locks/linkages, Aug 26, 2011
2004 KIA OPTIMA EX. THE DRIVER DOOR LOCK WILL NOT UNLOCK TRAPPING US IN CAR. MUST CRAWL OUT THROUGH PASSENGER SEATS. DOES NOT OPEN FROM INSIDE OR OUTSIDE. LOCKING MECHANISM IS MESSED UP ON DRIVERS SIDE. *TT
Latches/locks/linkages, Jul 13, 2011
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVERS SIDE DOOR DOES NOT UNLOCK FROM THE OUTSIDE. THE KEY NOR THE KEYLESS ENTRY WOULD UNLOCK THE DRIVERS SIDE DOOR. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS ABLE TO LOCK AND UNLOCK THE DOOR BY USING THE KEY. WHEN THE CONTACT LEFT THE DEALER SHE COULD NOT OPEN THE DRIVER SIDE DOOR FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER FOR ADDITIONAL DIAGNOSTIC TESTING. THE DOOR LATCH WAS FAULTY AND NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 79,000.
Latches/locks/linkages, Jul 6, 2011
TL* THE CONTACT OWNS A 2004 KIA OPTIMA LX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHEN USING THE KEY. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 42,000. UPDATED 08/05/11*LJ UPDATED 08/15/11
Latches/locks/linkages, Jun 8, 2011
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKS MALFUNCTIONED. SHE WAS UNABLE TO ENTER THE VEHICLE ON THE DRIVER SIDE AND HAD TO CLIMB IN ON THE PASSENGER SIDE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Latches/locks/linkages, Jun 6, 2011
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT WAS UNABLE TO UNLOCK ALL FOUR AUTOMATIC DOOR LOCKS WHICH PREVENTED HER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE ABLE TO UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER SIDE DOOR WOULD NOT UNLOCK AND THE CONTACT EXIT THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Latches/locks/linkages, Jun 3, 2011
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THE DRIVER SIDE DOOR LOCK FAILED AND COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000. UPDATED 07/08/11*LJ UPDATED 07/18/11
Latches/locks/linkages, May 29, 2011
DRIVER SIDE DOOR LOCK WILL NOT OPEN FROM INSIDE OR OUTSIDE. HAVE TO CRAWL OVER CENTER CONSOLE, GEAR SHIFT AND PARKING BRAKE HANDLE TO GET OUT THE PASSENGER SIDE DOOR. IF THERE IS AN ACCIDENT ON THE PASSENGER SIDE, WILL BE TRAPPED INSIDE THE CAR. VERY DANGEROUS SITUATION TO BE IN. THERE ARE 23 COMPLAINTS ON THIS WEBSITE PLUS NUMEROUS COMPLAINTS ONLINE WHEN YOU DO A SEARCH. WHAT DOES IT TAKE FOR A RECALL TO BE DONE? KIA SHOULD STEP UP TO THE PLATE AND FIX THIS SERIOUS PROBLEM. *TR
Latches/locks/linkages, May 3, 2011
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE OR OUTSIDE . THE DEALER WAS CONTACTED WHO ADVISED THAT THE REPAIR WOULD COST $200 AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000. UPDATED 06/01/11*LJ THE CONSUMER WAS INFORMED THAT SINCE THE VEHICLE WAS OVER FIVE YEARS OLD, HE WOULD HAVE TO PAY FOR THE DIAGNOSIS. UPDATED 06/10/11
Latches/locks/linkages, Apr 22, 2011
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK WHETHER USING THE KEYLESS ENTRY FOB OR USING THE KEY TO MANUALLY UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE CONTACT WOULD HAVE TO CLIMB THROUGH THE PASSENGER SIDE DOOR. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
Latches/locks/linkages, Apr 4, 2011
TL * THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE PASSENGER SIDE DOORS AND THE LOCK WOULD NOT RELEASE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000.