2004 Kia Optima
Problems, recalls and owner-reported issues
Latches/locks/linkages is the leading concern among 225 owner complaints filed for this model year. This is the 9th highest complaint count among 20 Optima model years with reports.
Of the 2004 reports, 8 involved a crash and 3 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Suspension, frontMay 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 09V183000 on NHTSA.gov
Representative owner complaints
225 reports, newest first.
Suspension, Jan 8, 2014
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT WHEN DRIVING VARIOUS SPEEDS. THE MECHANIC DISCOVERED THERE WAS SEVERE CORROSION ON THE SUB FRAM WHICH WOULD NEED TO BE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION) HAD ALREADY BEEN PERFORMED ON THE VEHICLE PRIOR TO THE CONTACT'S PURCHASE. THE REMEDY INCLUDED AN INSPECTION OF THE SUB FRAME, DRILLING HOLES INTO THE SUB FRAME AND APPLYING A SEALANT COATING. THE CONTACT INDICATED THAT THE REMEDY WAS INSUFFICIENT AND DID NOT PREVENT THE DEFECT FROM OCCURRING. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 78,603.
Suspension, Nov 5, 2013
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY NOTICED RUST ON THE PASSENGER'S SIDE SUBFRAME RAIL. THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER NHTSA CAMPAIGN ID NUMBER 09V183000 (SUSPENSION) BUT NO REPAIR WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,615. ..UPDATED 12-30-13 *BF
Latches/locks/linkages, Nov 1, 2013
DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE OR OUT. ONLY WAY IN/OUT OF THE CAR IS THROUGH 3 OTHER DOORS. CANNOT USE KEY TO MANUALLY GET IN DOOR. LATCH MECHANISM WILL NOT DISENGAGE. IF YOU ARE INSIDE THE CAR AND TRY TO UNLOCK THE DOOR AND OPEN IT, IT WILL MAKE A SOUND LIKE THE DOOR HAS BEEN UNLOCKED, BUT THEN WILL RELOCK ALMOST IMMEDIATELY. *TR
Latches/locks/linkages, Oct 25, 2013
IN THE CAR WITH THE DOORS LOCKED, PARKED AND DRIVERS DOOR WOULD NOT UNLOCK. TRIED THE UNLOCK BUTTON AND THE LOCKS UNLOCKED AND IMMEDIATELY LOCKED AGAIN. I TRIED SEVERAL TIMES. I TRIED TO ACTUALLY US THE LOCK ITSELF (MANUAL) AND DID THE SAME THING. I ALSO TRIED THE KEYLESS REMOTE AND THIS DIDN'T WORK EITHER. THE LOCKS WOULD UNLOCK THEN RELOCK IMMEDIATELY. I STARTED TO PANIC BUT LEANED OVER TO THE PASSENGER DOOR AND THE MANUAL LOOK UNLOCK JUST THAT DOOR. IF I WERE IN AN ACCIDENT OR IF A CHILD WERE IN THE CAR, THIS WOULD BE A HUGE PROBLEM! I AM THE ORIGINAL OWNER OF THE CAR AND I HAVEN'T HAD OTHER PROBLEMS WITH IT. I HAVE READ ONLINE AND MANY PEOPLE HAVE HAD THE SAME PROBLEM. *TR
Air bags, Oct 10, 2013
THE AIR BAG LIGHT ILLUMINATES ON THE CLUSTER PANEL, THE CODE SHOWS THAT THERE IS "HIGH RESISTANCE" IN THE DRIVER SEAT AIR BAG. THIS ISSUE WAS FIXED WHILE VEHICLE WAS UNDER WARRANTY BUT CONTINUES TO SHOW UP. I WAS TOLD I CAN REPLACE THE SEAT AND IT WOULD CORRECT THE ISSUE BUT I PICKED ONE UP AT A JUNK YARD THAT HAD THE SAME ISSUE. *TR
Air bags, Latches/locks/linkages, Sep 11, 2013
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THE PASSENGER FRONT DOOR LOCK FAILED TO UNLOCK ELECTRONICALLY OR MANUALLY. THE AIR BAG WARNING LIGHT ALSO REMAINED ILLUMINATED. THE DRIVERS DOOR LOCK ALSO FAILED AT 41,000 MILES; HOWEVER, THE ACTUATOR WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE PASSENGER DOOR OR THE AIR BAG WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. THE CURRENT MILEAGE WAS 64,000. ..UPDATED 12-30-13 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BE REPAIED. THE TECHICIAN ADVISED THERE WAS A NICKEL IN THE DOOR PANEL AND THAT THE WAS REPAIRED. THERE DOOR WAS NOT ACTUALLY REPAIRED. UPDATED 1/16/2014 *JS
Structure, Sep 2, 2013
I WAS ON A WEEKEND TRIP AND WHEN I GOT TO MY DESTINATION I WAS UNABLE TO UNLOCK OR OPEN THE DRIVER'S SIDE DOOR. I HAD TO CRAWL OUT THE PASSENGER SIDE DOOR. I AM BACK HOME NOW. I HAVE TRIED SPRAYING SOME LUBRICANT ON DOOR LATCH BUT I STILL CAN NOT GET IT TO OPEN. *JS
Seat belts, Aug 23, 2013
A CHILD WAS SITTING IN THE REAR CENTER SEAT WHEN A SNAPPING SOUND OCCURRED WHILE AT A STOP SIGN. UPON INVESTIGATION THE SEAT BELT MECHANISM BROKE, CAUSING IT TO NOT RETRACT OR LOCK. SECOND SEAT BELT TO BREAK ON THIS VEHICLE, A YEAR APART. *TR CONCERNED THIS IS A SAFETY ISSUE AS SEAT BELTS ARE REQUIRED BY LAW. *TR
Seat belts, Aug 23, 2013
A 5 YEAR OLD CHILD WAS SITTING IN THE BACKSEAT BEHIND THE DRIVER WHILE DRIVING 25 MPH AND A LOUD POP OCCURRED. THE SEAT BELT MECHANISM BROKE. IT WAS TAKEN APART AND FOUND THAT THE INNER WORKINGS OF THE SEAT BELT ARE PLASTIC AND A SMALL PLASTIC CLIP THAT HOLDS THE SPRING BROKE, THUS A NON WORKING SEAT BELT. SEARCH TO SEE IF A RECALL WAS PRESENT. NO RECALL BUT TONS OF THREADS POSTED OF THE SAME THING OCCURRING ON OTHER KIA OPTIMAS. *TR
Suspension, Structure, Wheels, Aug 10, 2013
THE PASSENGER WHEEL CAME OFF THE CAR AS MY SON WAS BACKING OUT OF A PARKING SPACE AT A GROCERY STORE. I BOUGHT THIS CAR NEW. THAT PART OF THE CAR HAD NEVER BEEN WORKED ON. THE CAR HAD TO BE TOWED TO A GARAGE FOR REPAIR. KIA USED GLUE ON LIFE A SUPPORT NUT ON A BALL JOINT, WHERE THEY SHOULD HAVE USED A COTTER PIN. I HAVE BOUGHT FOUR (4) KIAS. THESE CARS ARE STILL IN THE FAMILY. THE KIA I DRIVE DAILY IS IDENTICAL (EXCEPT BEING AUTOMATIC) TO THE ONE THAT THE WHEEL CAME OFF. *TR
Structure, Jul 30, 2013
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE VEHICLE EMITTED A LOUD POP. UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME HAD FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Air bags, Jul 26, 2013
THE AIRBAG LIGHT STAYED ON SOLID. I TOOK IT TO MY MECHANIC AND HE PUT THE COMPUTER ON IT. HE SAID IT READ THE DRIVER SIDE AIR BAG WAS NOT FUNCTIONING. THIS LIGHT IS INTERMITTENT AS IT GOES OUT EVERY ONCE IN A WHILE, EVERY FEW DAYS. I DO NOT HAVE THE $1000 PLUS TO REPAIR IT. *TR
Electrical system, Latches/locks/linkages, Jul 26, 2013
WHEN I STARTED TO LEAVE FOR WORK THIS MORNING; I COULD NOT GET INTO THE CAR FROM THE DRIVERS SIDE; THE DOOR WOULD NOT UNLOCK; I COULD NOT GET IT TO OPEN. THIS HAS NEVER HAPPEN BEFORE SO I LOOKED CAREFULLY AND SAW NO DAMAGE WAS DONE TO MY CAR SO I TRIED AGAIN TO UNLOCK AND OPEN MY DOOR. I PUT THE KEY IN THE KEYHOLE AS USUAL BUT I NOTICE THAT IT FELT LIKE IT WAS NOT FITTING CORRECTLY AND AS I TURNED THE KEY AND IT WAS HARDER TO TURN BUT I COULD HEAR THE SOUND OF THE DOORS UNLOCKING SO I PULLED THE HANDLE TO OPEN THE DRIVERS DOOR AGAIN AND IT STILL WOULD NOT OPEN. THE OTHER THREE CAR DOORS WORKS FINE; LOCKING AND UNLOCKING LIKE THEY SHOULD. I WAS THEN FORCED TO GET INTO THE CAR FROM THE FRONT PASSENGER DOOR. THERE I ATTEMPTED TO OPEN THE DRIVERS DOOR FROM THE INSIDE BUT MY EFFORTS THERE ALSO FAILED; WHICH WAS VERY ALARMING. I COULD FEEL MY ANXIETY BUILDING (FEELING TRAPPED & NOT ABLE TO OPEN MY CAR DOOR AT ANYTIME) I WAS RUNNING OUT OF TIME AND HAVE TO GO TO WORK . I TRIED TO OPEN MY DOOR FROM THE INSIDE SEVERAL TIMES BUT NOTHING WORKED. I WAS ABLE TO START THE CAR AND LET DOWN ALL THE WINDOWS. I COULD BREATHE SOME FRESH AIR. ALL DAY I HAD TO GET IN AND OUT OF MY CAR FORM THE FRONT PASSENGER DOOR. I TRIED TO OPEN THE DRIVERS DOOR SEVERAL TIME THROUGHOUT THE DAY BUT NOTHING WOULD WORK. MY DOOR BEING STUCK SHUT IS A HORRIBLE FEELING TO HAVE WHEN DRIVING KNOWING THAT ONE OF MY WAYS TO ESCAPE FROM THE CAR GONE ALMOST HELPLESS AT FIRST SO I HOPE THIS PROBLEM IS NOT A SMALL MATTER TO YOU BECAUSE IT IS PUTTING OUR LIFE IN A SERIOUS SITUATION; SO PLEASE TREATED THIS AS SUCH. THINK OF THIS: IF THERE WERE FIRE MARSHALLS FOR CARS, WOULD THEY EVER TOLERATE A FRONT DOOR THAT CAN'T BE OPEN WHEN PEOPLE ARE INSIDE? NO. *TR
Air bags, Jul 11, 2013
AIRBAG LIGHT STAYS ON AND THE FRONT PASSENGER DOOR WON'T OPEN OR CLOSE. *TR
Electrical system, Latches/locks/linkages, Jun 14, 2013
THE DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY OR INSIDE SWITCH. ALL THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER DOOR. AFTER TURNING THE KEY FOR ABOUT 10 MINS UP TO A DAY OR A WEEK IT WILL SOMETIMES UNLOCK, BUT ONLY USING THE KEY. THIS IS A VERY BAD SAFETY HAZARD. IT LOOKS AS IF THE PLASTIC PART INSIDE THE DOOR THAT CONTROLS THE LOCKING IS BROKEN . THERE WERE NO ACCIDENTS THAT MADE THIS OCCUR . I HAVE TALKED TO KIA ON SEVERAL OCCASIONS ABOUT THE MATTER AND THIS IS ONE FEATURE THAT THE CUSTOMER DOES NOT NEED TO PAY FOR. THIS IS A DEFECTIVE PART AND CAN TRAP SOMEONE IN A CAR . YOU HAVE TO CRAWL THROUGH PASSENGER DOOR TO EVEN TO GET IN AND DRIVE. SHAMEFUL ON KIA . SEEMS LIKE ITS GOING TO TAKE SOME ONE BURNING OR HAVE A FATALITY FOR KIA TO DO A RECALL ON THIS , BUT ALL ABOUT MONEY WHEN THEY PRIDE ON SAFETY. *TR
Structure, Latches/locks/linkages, Apr 5, 2013
ON MY 2004 KIA OPTIMA WHEN I UNLOCK THE DOORS WITH THE KEY ALL DOORS UNLOCK EXCEPT THE DRIVERS DOOR REAL BIG SAFETY CONCERN, IF I GET STUCK IN MY CAR DURING AN ACCIDENT AN CANNOT GET OUT I WILL SUE KIA MOTOR COMPANY FOR NOT ISSUING A SAFETY RECALL, I HAVE ALSO NOTICE A LOT OF POSTINGS BASED UPON THIS ISSUE ON FIXYA.COM FOR THE 2003-2006 KIA OPTIMA NEED ATTENTION ASAP. *TR
Seat belts, Mar 14, 2013
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT WOULD NOT RETRACT PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,000. *TR UPDATED 03/27/13*LJ UPDATED 05/09/2013 *JS
Latches/locks/linkages, Mar 12, 2013
THE DRIVER SIDE DOOR WILL NOT UNLOCK. *TR
Structure, Latches/locks/linkages, Mar 8, 2013
THE DRIVERS DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR THE OUTSIDE. THE DOOR REMAINS LOCKED AS THE BUTTON AND KEY DO NOT FULLY UNLOCK IT. USING BOTH BUTTON AND KEY AT THE SAME TIME, I WAS ABLE TO UNLOCK THE DOOR AND OPEN IT. DISSASSEMBLY OF THE DOOR AND LATCH LOCATED THE PROBLEM TO BE THE DOOR LATCH MECHANISM. THE DOOR LATCH IS DESIGNED TO FAIL AS EVIDENCED BY THE NUMBER OF COMPLAINTS LISTING THIS PART. THE LEVER THAT IS MOVED INTO PLACE WHEN THE DOOR IS UNLOCKED IS BLOCKED BY THE CAM THAT IT INTERFACES WITH BECAUSE THE CAM HAS ROTATED BEYOND THE POINT THAT IT SHOULD. THIS HAS THE POTENTIAL TO TRAP SOMEONE IN THE CAR IF IT SHOULD FAIL AT THE WRONG TIME. *TR
Electrical system, Latches/locks/linkages, Dec 29, 2012
DRIVER SIDE DOOR WILL NOT OPEN, ACCIDENTALLY LOCKED DOOR NOW IT WILL NOT OPEN, HAVE TO CLIMB OVER FROM PASSENGER SIDE TO DRIVER SIDE, WILL NOT OPEN FROM INSIDE OR OUTSIDE, I AM DISABLED AND IT'S VERY DIFFICULT TO HAVE TO CLIMB OVER TO DRIVER SIDE, FOR A LONG TIME NOW I HAVE LEFT THE CAR UNLOCKED FOR THIS REASON, SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM, A LOT OF PEOPLE HAVE PLACED POSTS ABOUT THIS ISSUE. IT'S NOT ONLY AN INCONVENIENCE BUT A SAFETY ISSUE. I FEEL THIS IS A MAJOR RECALL THAT NEEDS TO BE ADDRESSED AND FIXED. ANYONE IN AN ACCIDENT (GOD FORBID) IS TRAPPED, MORE SO IF THERE DISABLED, PEOPLE SHOULD NOT HAVE TO PAY OUT OF POCKET FOR THIS ISSUE. THANK-YOU *TR
Latches/locks/linkages, Nov 21, 2012
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WAS LOCKED BUT COULD NOT BE UNLOCKED. THE CONTACT STATED THAT HE HAD TO MANUALLY UNLOCK THE DOOR WITH THE KEY IN ORDER TO GET THE DOOR TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000. UPDATED 12/28/12 *CN THE CONSUMER STATED THE DRIVER'S DOOR WOULD NOT UNLOCK USING THE REMOTE OR SWITCH. ALL THE OTHER DOORS WOULD UNLOCK AND UNLOCK USING THE REMOTE OR SWITCH. UPDATED 01/09/13
Electrical system, Latches/locks/linkages, Oct 7, 2012
DRIVER SIDE DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. CAN'T GET OUT OF CAR UNLESS GO OVER TO PASSENGER SIDE DOOR. *TR
Service brakes, Sep 17, 2012
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A PRIVATE MECHANIC FOR A BRAKE GRINDING NOISE WHEN HE WAS ADVISED THAT THE PASSENGER REAR CALIPER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS. 32,429.
Electrical system, Latches/locks/linkages, Aug 12, 2012
DRIVERS SIDE DOOR LATCH FAILED AND WOULD NOT UNLOCK FROM INSIDE OR OUT SIDE. HAD TO EXIT THE VEHICLE THROUGH PASSENGER SIDE DOOR. VERY DANGEROUS IF THERE WERE AN EMERGENCY. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS ISSUE WITH THE SAME MAKE, MODEL AND APPROX. MILEAGE AS MINE. KIA NEEDS TO ISSUE A RECALL BEFORE SOME ONE GETS HURT. *TR
Electrical system, Vehicle speed control, Engine, Aug 10, 2012
THE CAR WAS RUNNING FINE UNTIL AFTER A FEW HOURS OF DRIVING IT JUST STOPPED RUNNING. THIS IS THE SECOND TIME THIS HAS OCCURRED. THE ENGINE RPM DROPPED TO ZERO AND THE CAR COASTED. AFTER SITTING FOR LESS THAN AN HOUR THE CAR STARTED UP AGAIN. I TOOK IT TO THE KIA DEALER AND THEY SAID, EVEN THOUGH THE CAR HAD LESS THAN 60,000 MILES, THEY WOULD HAVE TO DIAGNOSE THE PROBLEM AND CHARGE US $200 TO DO SO, AND THE ELECTRONIC PARTS WERE NOT COVERED. *TR