2011 Kia Optima

Problems, recalls and owner-reported issues

Engine is the leading concern among 593 owner complaints filed for this model year. This is the 5th highest complaint count among 20 Optima model years with reports.

Complaints by model year
  1. 593

Of the 2011 reports, 23 involved a crash and 33 involved a fire. 19 people were injured and 1 person died.

Primary concernEngine256 reports · 43% of complaints
Owner complaints593Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Engine256
  2. Steering100
  3. Exterior lighting88
  4. Electrical system63
  5. Service brakes47
  6. Other or unspecified39
  7. Air bags31
  8. Power train25

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023

    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    An engine compartment fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

    Campaign 23V652000 on NHTSA.gov

  2. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018

    Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

    Campaign 18V907000 on NHTSA.gov

  3. Air bags, air bag/restraint control moduleJun 1, 2018

    Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

    If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

    Campaign 18V363000 on NHTSA.gov

  4. Engine and engine cooling, engineMar 31, 2017

    Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

    Campaign 17V224000 on NHTSA.gov

  5. Exterior lighting, brake lights, switchApr 1, 2013

    Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

    Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

    Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

    Campaign 13V114000 on NHTSA.gov

Representative owner complaints: exterior lighting

88 reports, newest first. Show all

  1. Exterior lighting, Jul 26, 2016

    2011 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE PROJECTOR HEADLIGHTS VISIBILITY ISSUES AT NIGHT. CONSUMER USES HIGH BEAM LIGHTS AT NIGHT. *SMD THE VEHICLE IDENTIFICATION NUMBER, THE CONSUMER PROVIDED IS INVALID. *JB

  2. Exterior lighting, Feb 11, 2016

    THE LOW BEAM HEADLIGHTS LOOK LIKE FLASHLIGHTS WITH WEAK BATTERIES, YOU CAN ONLY SEE ABOUT 6 FEET IN FRONT OF CAR. THE LENS ON THE HEADLIGHTS ARE CLEAR LIKE NEW ONES, BUT THE HEAT FROM THE BULBS DESTROY THE REFLECTIVE MATERIAL INSIDE THE HEADLIGHT. THE ONLY WAY TO DRIVE AT NIGHT IS WITH THE BRIGHT LIGHTS ON. THE ONLY FIX IS TO REPLACE BOTH HEADLIGHTS. WHEN YOU GOOGLE THIS PROBLEM MANY PEOPLE HAVE THE SAME COMPLAINT.

  3. Exterior lighting, Nov 22, 2015

    CAN BARLEY SEE 2 FEET AHEAD OF THE VEHICLE AFTER DARK. HEADLIGHTS ARE VERY DIM. VEHICLE HAS ABOUT 62000 MILES.

  4. Steering, Exterior lighting, Nov 16, 2015

    LOW BEAMS ARE NOT ILLUMINATING.. THE REFELECTIVE PAINT INSIDE HAS BURNED OFF AND I CANNOT DRIVE AT NIGHT WITH OUT MY HIGH BEAMS DUE TO THE FACT THAT I CAN'T SEE MORE THAN 2 FEET IN FRONT OF MY CAR. THE STEERING ON MY CAR STARTED THIS CLICKING NOISE WHEN TURNING AND THE STEERING WHEEL RATTLES WHEN I GO OVER THE SMALLEST BUMP ON THE ROAD. IT IS ALSO WEARING OUT MY TIRES AND CAUSING MY CAR TO PULL SLIGHTLY TO THE LEFT OR RIGHT.

  5. Steering, Exterior lighting, Oct 9, 2015

    STEERING WHEEL HAS A CLICKING SOUND WHEN TURNING. BOUGHT IT INTO A COLLISION CENTER, THE TECHNICIAN SAID THAT IT WAS A SERVICE RECALL ON OPTIMA. HE KNEW THAT SOUND BEFORE I DESCRIBED IT TO HIM. BRAKE LIGHT BULB BLOWS AS SOON AS YOU PUT THEM IN. THE TECH SAID THERE WAS A PROBLEM WITH THE ELECTRICAL SYSTEM.

  6. Exterior lighting, Service brakes, Jun 19, 2015

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE STOP LAMPS FAILED WHICH CAUSED THE BRAKE WARNING LIGHT TO ILLUMINATE. IN ADDITION, THE TRANSMISSION SHIFTER WOULD NOT MOVE OUT OF THE PARK POSITION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

  7. Steering, Exterior lighting, May 30, 2015

    MY HEADLIGHTS HAVE GONE COMPLETELY DIM. I CAN'T SEE MORE THAN 4 FT IN FRONT OF MY CAR SO NO LONGER DRIVE AT NIGHT. I HAVE TAKEN IT TO THE KIA DEALERSHIP HERE IN ORLANDO AND THEY STATED THIS HAS HAPPENED BECAUSE THE HEAT OF THE BULB CAUSE THE PAINT IN THE UNIT TO PEEL AWAY. I HAVE NOT HAD ANY ACCIDENTS YET, BUT HAVE HAD A FEW OCCASIONS WHERE A CAR CUT ME OFF AND ANOTHER ALMOST RAN ME OFF THE ROAD BECAUSE MY LIGHT TO NOT ILLUMINATE. THE DEALERSHIP SAID SINCE I AM NO LONGER UNDER WARRANTY IT WOULD COST ME $1200 TO FIX. I HAVE RESEARCHED AND FOUND SOME FORUMS WHERE OTHER DRIVERS HAVE COMPLAINED OF THE SAME ISSUE FOR YEARS AND NOTHING HAS BEEN DONE. THERE IS ALSO AN ISSUE WITH THE STEERING. THERE IS A CLICKING NOISE AND RATTLING WHEN I DRIVE AND HIT A SMALL BUMP. I WAS TOLD BY THE SAME DEALERSHIP THAT IT WOULD COST $400 TO FIX THAT $3.00 PIECE OF PLASTIC THAT HOLDS THAT TOGETHER. IF IT NOT FIXED IN TIME THAT THE STEERING WOULD BE GONE COMPLETELY. I DON'T THINK CONSUMERS SHOULD HAVE TO PAY FOR THE MANUFACTURER TAKING SHORT CUTS AND USING CHEAP PRODUCTS THAT COST US TONS OF MONEY TO FIX.

  8. Exterior lighting, Sep 26, 2014, fire

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE HEADLIGHTS WERE ACTIVATED HOWEVER, THE ILLUMINATION WAS EXTREMELY DIM. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THAT BOTH HEAD LAMPS OVERHEATED WHICH CAUSED THE REFLECTOR TO MELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.

  9. Exterior lighting, May 13, 2013

    POLICE OFFICER POINTED OUT MY CAR'S TAIL LIGHTS WERE OUT WED NIGHT (WHILE HEADLIGHTS WERE ON). THURS, CHECKED ALL FUSES, ALL OK. DID WEB SEARCH TO FIND FUSE FOR TAIL LIGHTS. FOUND INSTEAD DESCRIPTION OF KLUDGE FIX OF REMOVING MEMORY FUSE FOR SEVERAL MINUTES. REMOVED MEMORY FUSE FOR SEVERAL MINUTES, PUT IT BACK IN, TAIL LIGHTS THEN CAME ON WHEN HEADLIGHTS WERE ON. *TR

  10. Electrical system, Exterior lighting, Service brakes, Mar 22, 2013

    THIS KIA HAS A PUSH BUTTON START OPTION. THE VEHICLE WOULD NOT START AND THE BRAKE LIGHTS WERE NOT TURNING ON WHEN THE BRAKE PEDAL WAS DEPRESSED. THE COMPUTER LOOKS FOR A SIGNAL FROM THE BRAKE LIGHT SWITCH BEFORE IT STARTS THE ENGINE. I DISCONNECTED AND RECONNECTED THE BRAKE LIGHT SWITCH AND THE PROBLEM WAS TEMPORARILY CORRECTED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AGAIN AND THE BRAKE LIGHTS WERE NOT TURNING ON. WE USED THE PROCEDURE TO BYPASS THE BRAKE SIGNAL (HOLD START BUTTON FOR 12+ SECONDS) TO START THE ENGINE. VEHICLE WAS NOW DRIVING DOWN THE ROAD WITH NO BRAKE LIGHTS. THERE WAS ALSO A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER INDICATING AN ISSUE WITH THE ESC SYSTEM. DEALERSHIP STATED THEY HAVE SEEN A FEW CARS WITH THIS ISSUE. *TR

  11. Exterior lighting, Nov 8, 2012

    TAIL LIGHTS, DASH BACK LIGHTING BECAME INOPERATIVE. THIS IS A SAFETY HAZARD. THIS MODEL DOES NOT HAVE A SMART KEY SYSTEM SOLUTION FOUND ON-LINE 1.OPEN IN-DASH FUSE BOX 2.PULL YELLOW MEMORY FUSE 3.WAIT A FEW MINUTES 4.REPLACE FUSE 5.CHECK TO SEE IF THINGS ARE WORKING RIGHT (IF NOT, REPEAT PREVIOUS STEPS WITH A LONGER WAIT BEFORE REPLACING THE FUSE). *TR

  12. Electrical system, Exterior lighting, May 30, 2012

    THE INTERIOR OVERHEAD LIGHTS PERIODICALLY COME ON AND GO OFF WHILE OPERATING OUR 2011 OPTIMA. THIS OCCURS WITH THE SWITCH IN BOTH ON AND OFF POSITION AND THE LIGHTBULBS TEND TO BECOME OVERHEATED.THEY DO NOT RESPOND TO MANUAL OPERATION, BUT GO OFF ON THEIR OWN AND THIS MALFUNCTION REPEATS SEVERAL TIMES IN A TEN MINUTE DRIVE. BEST-CASE SCENARIO RESULTS IN THE BULBS BURNING OUT PREMATURELY, BUT I BELIEVE THERE IS A REAL CHANCE OF A MORE SERIOUS SHORT-CIRCUIT AND POTENTIAL INTERIOR FIRE. *TR

  13. Exterior lighting, Jan 3, 2012

    TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT INADVERTENTLY DEACTIVATED THE HEADLIGHTS WHEN THE TURN SIGNAL LEVER WAS PUSHED DOWN. THE CONTACT STATED THAT THE END POINT OF THE TURN SIGNAL LEVER INCLUDED A KNOB THAT CONTROLLED THE HEADLIGHTS, WHICH EASILY ROTATED TO DEACTIVATE THE HEADLIGHTS WHILE MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THERE WAS NOT A REMEDY AVAILABLE FOR THE ISSUE AND THE DESIGN OF THE VEHICLE COULD NOT BE COMPROMISED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,300. UPDATED 02/15/12*BF THE DEALER INFORMED THE CONSUMER, THERE WAS NO FIX FOR THE PROBLEM. UPDATED 02/29/12