2011 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 593 owner complaints filed for this model year. This is the 5th highest complaint count among 20 Optima model years with reports.
Of the 2011 reports, 23 involved a crash and 33 involved a fire. 19 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
Representative owner complaints
593 reports, newest first.
Steering, Nov 12, 2017
STEERING WHEEL MAKES A CLICKING SOUND WHEN IN PARK OR WHEN A BUMP IS HIT
Power train, Engine, Fuel/propulsion system, Oct 25, 2017
BEGINNING IN SPRING 2017 MY 2011 KIA OPTIMA EX TURBO (I BOUGHT IT BRAND NEW, ONLY OWNER) BEGAN STUTTERING WHILE IN MOTION (AS IF SOMEONE WERE PUMPING THE BRAKES). THE CAR STALLS AND DIES AT RED LIGHTS AND STOP SIGNS AND NEEDS RESTARTED. IT ALSO STALLS AND DIES WHILE IN MOTION, MOST DISTURBING IN HIGH SPEED, HIGH TRAFFIC INTERSECTIONS AND AT 70 MPH HIGHWAY SPEEDS. I WILL BE TRAVELING ON HIGH SPEED INTERSTATES AND THE CAR JUST DIES AND I HAVE TO HOPE I HAVE ENOUGH MOMENTUM TO SAFELY GET OVER TO THE BREAKDOWN LANE WITHOUT CAUSING AN ACCIDENT. THE CHECK ENGINE LIGHT USUALLY GOES ON AND OFF AT LEAST FOUR TIMES IN BETWEEN EACH SERVICE ATTEMPT. IT HAS BEEN ANALYZED AND GIVEN ATTEMPTED REPAIRS BY A KIA DEALERSHIP FOUR TIMES SINCE LATE MAY 2017 (SEE ATTACHED RECORDS), BUT THE STALLING AND STUTTERING PROBLEMS PERSIST. I PICKED UP THE CAR FROM ITS LAST SERVICE ON 10/18/17 AND THE SAME PROBLEMS BEGAN MANIFESTING AGAIN. THIS IS NOW THE FIFTH TIME. I HAVE NO IDEA WHAT THE PROBLEM WITH THE CAR IS (UNKNOWN) AND IT SEEMS KIA'S SERVICE HELP LINE FOR MECHANIC ASSISTANCE DOES NOT EITHER. THE MOST RECENT TIME THE CAR WAS AT THE DEALERSHIP FOR SERVICE, KIA SENT OUT A NATIONAL SERVICE SPECIALIST TO INVESTIGATE THE CAR, TO NO AVAIL. 1) 5/31/17 - REPLACED MAP SENSOR (I PAID $600 AND IT DID NOT FIX THE PROBLEM) 2) 6/30/17 - TESTED GROUNDS AND REPLACED CONNECTIONS 3) 7/25/17 - REPLACED TURBO AND INTERCOOLER SYSTEM 4) 10/12/17 - REPLACED ENGINE COMPUTER 5) UNKNOWN - STILL PROBLEMATIC - ASKING FOR REPLACEMENT VEHICLE FROM KIA THE CAR HAS 91,410 MILES AND IS STILL COVERED UNDER THE 10 YEAR/100,000 MILE POWERTRAIN WARRANTY. THIS CAR IS A MAJOR SAFETY HAZARD, ESPECIALLY WHEN IT STALLS AND DIES OUT IN HIGH SPEED, HIGH TRAFFIC INTERSECTIONS AND ON FREEWAYS WHILE TRAVELING 70 MPH. KIA OBVIOUSLY DOES NOT KNOW HOW TO FIX IT.
Steering, Oct 17, 2017
THERE IS PLAY IN THE STEERING WHEEL AND A CLICKING SOUND. THE DEALERSHIP CLAIMS THE STEERING COLUMN NEEDS TO BE REPLACED AT A COST OF $1350
Engine, Oct 13, 2017
STARTED HEARING MY ENGINE KNOCKING THE NIGHT BEFORE. KNOCKING STILL EVIDENT, FOLLOWED SHORTLY BY 2 ENGINE STALLS ON THE HIGHWAY! VEHICLE HAD TO SIT ABANDONED OVERNIGHT UNTIL A TOW COULD BE ARRANGED, WHICH RESULTED IN CANCELLING AN OUT-OF-STATE MOVE!
Engine, Oct 6, 2017
ENGINE LIGHT ON. KNOCKING NOISE COMING FROM ENGINE. CAR WON'T START ON SEVERAL OCCASIONS. ENGINE "RATTLES" AT ACCELERATION AND STALLED TODAY WHILE I WAS DRIVING GOING ABOUT 60 MPH.
Electrical system, Sep 30, 2017
USING OWNERS MANUAL PROCEDURE FOR STARTING THE ENGINE. VEHICLE IS PARKED, TRANSMISSION LEVER IN PARK POSITION. FOOT DEPRESSING BRAKE PEDAL, PUSH BUTTON FOR STARTING ENGINE ON DASHBOARD IS DEPRESSED = NO ENGINE CRANK & NO START ! INSTRUMENT CLUSTER DISPLAY FULLY ILLUMINATES & "IMMOBILIZER" ICON 'LIGHT' IS DISPLAYED ON PREVENTING ENGINE STARTING. KEY FOB IS PLACED ON THE DASH DURING ABOVE STARTING SEQUENCE...PLACING THE KEY FOB IN THE GLOVE-BOX OVERRIDE "BY-PASS" PORT ALSO WILL NOT START THE VEHICLE. THIS IS A VERY "INTERMITTENT" PROBLEM & HAS OCCURRED 5 TIMES IN RECENT 2 WEEKS STRANDING US AT SHOPPING MALLS & GAS STATIONS. THE OPTIMA HAS BEEN TO THE KIA DEALERSHIP 3 TIMES & SERVICE MANAGER CLAIMS THEY ARE UNABLE TO FIND THE PROBLEM OR HAVE THE DEFECT HAPPEN IN THEIR PRESENCE. I SEE MANY OWNERS HAVE POSTED VIDEOS ON YOUTUBE.COM WITH EXACTLY THE SAME PROBLEM AS WE ARE EXPERIENCING. THIS IS VERY FRUSTRATING & UNACCEPTABLE...ESPECIALLY WITH WINTER CONDITIONS ARRIVING IN 2 MONTHS ! PLEASE INVESTIGATE ASAP !
Engine, Sep 20, 2017
VEHICLE IN MOTION ON FLORIDA I-10E DOING ABOUT 70 MPH. CAR STARTED MAKING A TICKING SOUND AND GAS PEDDLE STARTED PULSATING. TRIED TO MAKE IT TO NEAREST EXIT 112 BUT NOISE KEPT GETTING LOUDER AND LOUDER AND THEN THERE WAS A LOUD BANG. WHITE SMOKE APPEARED, ENGINE AND OIL LIGHTS CAME ON, AND CAR COMPLETELY SHUT DOWN. WAS ABLE TO MOVE TO SIDE OF ROAD AND CALLED FOR TOW.
Engine, Sep 14, 2017
I WAS DRIVING AT 55 MPH WHEN THE ENGINE TURNED OFF. ALL ELECTRICAL WAS WORKING. I PULLED OVER TO THE SIDE OF THE ROAD, AND TRIED TO RESTART. NOTHING. NO SMOKE, NO CLICKING. ELECTRICAL SYSTEM WAS FINE. I HAD THE OPTIMA TOWED TO THE CLOSEST MECHANIC, WHEN TRIED TO TURN THE CRANK AND FOUND THAT THE ENGINE HAD SEIZED. OIL WAS FULL, NO OVER HEATING WARNING. I STILL OWE ON THIS CAR.
Engine, Sep 11, 2017
2011 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO ENGINE REPLACEMENT RECALL NOTICE AND SEEKS REIMBURSEMENT INFORMATION. *LD THE CONSUMER STATED THE ENGINE FAILED AND WAS REPLACED UNDER WARRANTY. THE CONSUMER RECEIVED THE RECALL NOTICE 17-V224 AND REQUESTED TO BE ADVISED IF THIS REPAIR WAS ALREADY COMPLETED. UPDATED 09/11/2017*JS
Engine, Sep 5, 2017
TURBO OIL SUPPLY LINE LEEKS
Steering, Sep 3, 2017
THE STEERING WHEEL WHEN YOU TURN TO EITHER SIDE HAS A LOT OF PLAY BEFORE RESPONDING TO TURN THE WHEELS AND HAS A LOUD CLANKING SOUND LIKE IT'S EITHER ENGAGING OR SLIPPING, AND IT GETS WORSE EACH TIME I DRIVE IT, AFTER TALKING WITH A FEW DIFFERENT MECHANICS AND LOOKING UP SIMILAR ISSUES THE KIDS OPTIMA HAS A PLASTIC STEERING GEAR INSIDE OF THE STEERING POWER BOX THAT IS WEARING OUT AND GETS WORSE AND WORSE OF COURSE UNTIL YOU HAVE NO STEERING, I'VE FOUND WAY TOO MANY PEOPLE WITH THE SAME ISSUES AND THE HIS CAN NOT BE IGNORED, A MAJOR ACCIDENT WAITING TO HAPPEN WHEN DRIVING THIS CAR!!! I HAVE WENT AHEAD AND BOUGHT NEW TIRES, NEW BRAKES NEW FRONT ROTORS NEW FLOAT PINS FOR THE CALIPERS AND THE CAR ALIGNED ALL FOUR TIRES AND NOTHING HELPS LIKE I SAID IT'S THE PLASTIC GEAR IN THE STEERING POWER BOX, IT HAS VIDEOS ON LINE OF THIS AND WHY HASN'T THIS BEEN FIXED??
Structure, Aug 29, 2017
MY PASSENGER FRONT DOOR KEEPS GOING OUT OF ALIGNMENT. I HAVE HAD IT RE-ALIGNED MANY TIMES. MY BODY SHOP HAS INFORMED ME THAT THE HINGES NEED TO BE REPLACED. THIS IS A SAFETY ISSUE , IF THE DOOR IS NOT ALIGNED IT MAY OPEN AT ANYTIME. I HAVE INFORMED KIA , THEY HAVE REFUSED TO ASSIST ME WITH THIS ISSUE. PLEASE ASSIST ME WITH THIS ISSUE.
Engine, Aug 22, 2017
PROBLEMS STARTING A FEW YEARS AGO. HEARD KNOCKING, BROUGHT IT IN FOR RECALL, AND IT WASN'T DOING IT ANYMORE. HAD PROBLEM WITH EMISSIONS. RECALL WAS DONE AND I WAS TOLD THAT THE PROBLEM LED TO ENGINE PROBLEMS. NOW ENGINE IS BURNING THROUGH OIL, AND LOCAL TRUSTED MECHANIC SAYS IT IS GOING TO NEED A NEW ENGINE BY WINTER. IN RESEARCH HAVE SEEN OTHERS ARE HAVING SIMILAR PROBLEMS.
Engine, Aug 21, 2017
WELL MY 2011 KIA OPTIMA EX STALLED IN TRAFFIC AND WAS ABLE TO PUSH IT INTO A PARKING LOT TO BE TOWED, COME TO FIND OUT MY ENGINE WENT OUT ON ME. I STARTED TO HEAR A KNOCKING NOISE THAT CAME OUT OF NOWHERE AND THEN MY CAR DIED AND CHECK ENGINE LIGHT CAME ON. COME TO FIND OUT THAT I HAVE A RECALL ON MY VEHICLE FOR THIS PROBLEM. I AM VERY USPET TO FIND OUT THIS HAS BEEN GOING ON FOR A YEAR OR SO AND HAVE NEVER EVER BEEN NOTIFIED OF IT VIA MAIL OR ANYTHING! I COULD OF KILLED SOMEONE LET ALONE MYSELF OR MY FAMILY! I HAD TO DO REPAIRS O N8/19/17 BECAUSE MY CAR OUT OF NOWHERE STARTED MAKING A KNOCKING NOISE AND BATTERY DIED. I HAD TO GET A NEW BATTERY AND THEN HAVE MY CAR CHECKED OUT WHICH ALL COSTED $350 AND STILL DIED ON ME AND MY AIRBAG LIGHT IS ON NOW THEN... ONLY TO FIND OUT MY ENGINE WAS BAD. I'M LOOKING INTO LEGAL ACTION.
Engine, Aug 18, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL. THE VEHICLE WAS TOWED TO HART KIA (LOCATED AT 1361 E MAIN ST SALEM, VA 24163 540-389-2364) WHERE IT WAS UNABLE TO BE DIAGNOSED DUE TO NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12413664. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
Engine, Aug 16, 2017, fire
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO AIRPORT KIA NAPLES (3325 WESTVIEW DR, NAPLES, FL 34104) FOR ROUTINE MAINTENANCE AND A RECALL REPAIR FOR THE ENGINE. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE ENGINE WAS OPERABLE AND DID NOT NEED TO BE REPLACED. WHILE LEAVING THE DEALER, THE CONTACT HEARD A KNOCKING NOISE. THE CONTACT CALLED AIRPORT KIA NAPLES AT (239) 732-8910 AND WAS INSTRUCTED TO BRING THE VEHICLE BACK. WHILE DRIVING BACK TO THE DEALER, THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS READY FOR PICK UP AFTER FOUR DAYS. WHILE LEAVING THE DEALER, THE CONTACT NOTICED THAT THE AIR CONDITIONER STARTED TO BLOW HEAT, SMOKE APPEARED FROM THE REAR OF THE VEHICLE OUT OF THE EXHAUST, AND THE KNOCKING NOISE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD WAS REPLACED, WHICH CAUSED THE SMOKE. THE DEALER REPAIRED THE AIR CONDITIONER AS A COURTESY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED, OPENED AN INVESTIGATION, AND PROVIDED CASE NUMBER: 12451212. THE FAILURE MILEAGE WAS 101,958.
Exterior lighting, Aug 11, 2017
MY LOW BEAM HEADLIGHTS ARE EXTREMELY DIM TO THE POINT WE HAVE QUESTIONED IF THEY WERE EVEN ON AT TIMES. HAVE REPLACE THE BULBS WITH THE SAME ISSUE. THERE IS SOME LIGHT TO THE LEFT AND TO THE RIGHT BUT NOTHING STRAIGHT AHEAD INDICATING THE REFLECTORS ARE NO LONGER INTACT.
Other or unspecified, Aug 3, 2017
IT'S LOUD KNOCKING NOISES INSIDE THE ENGINE.
Other or unspecified, Engine, Fuel/propulsion system, Aug 2, 2017, fire
CAR CAUGHT FIRE FROM THE ENGINE BAY WHILE DRIVING ON HIGHWAY AND HAS BEEN ENTIRELY BURNED OUT IN 5 MINUTES.
Exterior lighting, Aug 1, 2017
BOUGHT 2011 KIA OPTIMA NEW. WIFE DRIVEN TO WORK DURING DAYLIGHT HOURS. RECENTLY DROVE IT AT NIGHT AND NOTICED DIM LOW BEAMS AS WELL. TOOK CAR TO DEALER FOR CRANKSHAFT RECALL AND HAD THEM LOOK AT HEADLIGHT LOW BEAMS. SURPRISE, WE NEED 2 NEW HEADLIGHT ASSEMBLIES PLUS INSTALLATION.. ABOUT $1000+. REFLECTIVE MATERIAL MELTED/DETERIORATED. DEALER CLAIMS IGNORANCE AND TRIES TO SAY WE HIT A BUMP CAUSING ISSUE . DENY, DENY, DENY. I WON'T WAIT FOR ANY RECALL OR RESTITUTION, I'M GONNA TRADE THE PROBLEM DOWN THE ROAD. BUYER BEWARE !!! BTW , WE HAVE REPLACED INTERIOR LIGHTING SWITCH AT $300+ AND ALSO A/C COMPRESSOR AT $1700. THE CAR HAS 68,000 MI ON IT AND HAS COST US $2000 OUT OF POCKET IN WHAT I CONSIDER PREMATURE FAILURES. NOT TO MENTION THE HEADLIGHT COST. NOT HAPPY WITH KIA ,,!!!!
Service brakes, Jul 31, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE WARNING INDICATOR WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.
Engine, Jul 26, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED INTO A NEIGHBORHOOD PARKING LOT AND HAD THE VEHICLE TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Service brakes, Jul 24, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING VARIOUS HIGH SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP COMPLETELY WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK UPON ATTEMPTING TO STOP. THE CONTACT WAS ABLE TO EVENTUALLY STOP THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 09/06/17 *BF *CN
Engine, Jul 19, 2017
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 779-7300) WHERE IT WAS DIAGNOSED THAT THE ROD BEARING NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT UNAVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED BY THE SERVICE MANAGER TO CALL BACK DURING BUSINESS HOURS. THE FAILURE MILEAGE WAS 66,606.
Engine, Jul 19, 2017
FIRST I WOULD LIKE TO SAY THAT UP UNTIL NOW I LOVED MY KIA!!!! UNFORTUNATELY BEGINNING JUST BEFORE THE CAR HAD 100,000 MILES ON IT, THE CAR BEGAN TO BURN OIL. IT IS BURNING APPROXIMATELY 1 QUART EVERY 1000 MILES. I TOOK THE CAR IN TO THE DEALER FOR THE LATEST ENGINE RECALL AND WHILE THERE I COMMUNICATED WITH THE DEALERSHIP THAT THE CAR HAS BEEN BURNING OIL AT THE RATE OF A QUART EVERY 1000 MILES. THE DEALERSHIP CHANGED MY OIL WHEN CHECKING IT FOR THE ENGINE RECALL, AFTERWARDS THEY DIRECTED ME TO BRING IT BACK IN AT 1000 MILES. THE CAR IS CURRENTLY AT THE DEALERSHIP NOW FOR THIS CHECK. THE CAR IS AT 900 MILES AND A QUART LOW. I HOPE KIA WILL DO THE RIGHT THING AND FIX THIS. I HAVE READ OTHER PEOPLES EXPERIENCES WITH THE ENGINE FAILURE AND ONE OF THE COMMON SYMPTOMS SEEMS TO BE THE CAR SUDDENLY BEGINNING TO BURN OIL. I DO NOT WANT TO BE ON THE INTERSTATE AND SUDDENLY HAVE ENGINE FAILURE IN AND NOT BE ABLE TO GET MY CAR OUT OF THE LINE OF TRAFFIC.