2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints: engine
415 reports, newest first. Show all
Engine, Oct 24, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). BEV SMITH KIA (5655 US-1, FORT PIERCE, FL 34982, (772) 465-8589) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO A MAIN FUSE UNDER THE VEHICLE THAT BLEW OUT. SOUTH DADE KIA OF MIAMI (17120 S DIXIE HWY, MIAMI, FL 33157, (786) 673-8136) AND KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260, (770) 968-3400) WERE CONTACTED AND STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Engine, Oct 19, 2019
MAY-2018 MY CAR WAS MAKING A KNOCKING SOUND, & I CALLED THE VALLEY KIA DEALER. THE SERVICE DEPARTMENT SAID (THE CAR HAS NO RECALL, & NO WARENTY) 10-2019... I CALLED THE SALESMAN WHERE I BOUGHT THE KIA. FRANK WONG SAID YES I HAD WARRANTY, BUT EXPIRED 11-2018... I COULD OF GOT MY CAR FIXED...
Power train, Engine, Oct 11, 2019
KIA HAS NOW SETTLED THEIR CLASS ACTION SUIT FOR ALL THE OTHER VEHICLES, YET THE HYBRIDS ARE STILL BEING LEFT OUT OF ANY RECALLS. THERE IS PLENTY OF EVIDENCE IN THE COMPLAINTS HERE THAT SOMETHING IS WRONG. I SUNK $7000 THAT I DIDN'T HAVE TO SPARE INTO GETTING A NEW ENGINE PUT IN THIS CAR. ONLY TO HAVE THE TRANSMISSION BLOW RIGHT AFTER I GOT THE CAR BACK FROM KIA AFTER WAITING 6 MONTHS FOR AN ENGINE. THE TRANSMISSION COST ANOTHER $5000, AND IT TOOK THEM THREE TRANSMISSIONS TO INSTALL A NON-FAULTY TRANSMISSION. I ALMOST LOST MY JOB BECAUSE I COULDN'T RELIABLY GET TO WORK ON TIME, IF AT ALL. KIA THEMSELVES HAVE SAID THAT THE ENGINES WEREN'T MANUFACTURED CORRECTLY AND THAT LABOR BEING DONE IN KIA DEALERSHIPS WASN'T BEING DONE CORRECTLY. HYBRID ENGINES SHOULD ABSOLUTELY NOT BE BLOWING RODS AT 60000 MILES, OR 80000 MILES, AND NOT EVEN 100000 MILES. KIA IS KNOWINGLY DELAYING ANY SORT OF RECALL AND FORCING PEOPLE TO GO INTO FURTHER DEBT OR LOSE JOBS.
Power train, Engine, Oct 11, 2019
FAILURE DATE: 06/25/2019 MY 2012 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE PULL OFF THE ROAD TO WAIT FOR A TOW TRUCK. THIS IS VERY SCARY AND DANGEROUS. I HAD IT TOWED TO AN AUTO REPAIR GARAGE THEY CHANGED OUT THE STARTED AND CHANGED OUT THE BATTERY IT JUST MADE A CLICKING SOUND BUT WOULDN'T START. I STARTED READING ON LINE THAT THIS EXACT SITUATION HAS HAPPENED TO OTHER KIA OPTIMA VEHICLES. MY VEHICLE HAS 99189 MILES SO IT FALLS WITHIN THE POWER TRAIN WARRANTY OF 100,000 MILES
Engine, Oct 9, 2019
DURING MY LAST VISIT TO THE KIA DEALER FOR AN OIL CHANGE AND TIRE ROTATION, THEY INFORMED MY THAT I HAD NO OIL INDICATING ON THE DIP STICK. NO LEAKS DETECTED SO MUST BE BURNING OIL. EVERY TIME I DRIVE, I CAN SMELL BURNING OIL AND TAIL PIPE ARE COMPLETELY BLACK.
Engine, Oct 7, 2019
2012 KIA WAS TAKEN IN FOR A ENGINE RECALL IN 2017. KIA INFORMED ME THAT IT HAD PASSED INSPECTION AND RELEASED THE CAR. 2019 THE ENGINE SEIZED WITHOUT WARNING, TRAVELING 40MPH ON A BUSY ROAD. LUCKILY, I WAS ABLE TO MANEUVER TO FIND A SOMEWHAT SAFE LOCATION. MY ENGINE BEGAN TO SMOKE VERY BADLY FROM A POSSIBLE SMALL FIRE. AFTER A WEEK WITHOUT A CAR, OUT OF POCKET TOWS, DIAGNOSTICS, RENTALS, ETC. KIA CONFIRMED IT WAS AN ENGINE ISSUE RELATED TO THE RECALL. MY SAFETY WAS PLACED AT RISK AFTER I FELT ALL THE RECALLS HAD BEEN TAKEN CARE OF. I COULD OF VERY WELL BEEN IN A SERIOUS ACCIDENT, AND LUCKILY I DID NOT HAVE MY CHILDREN THAT DAY. TODAY, MY CAR HAS HAD A REPLACEMENT ENGINE, YET I DO NOT FEEL COMFORTABLE. I AM STILL TRYING TO RECOVER THE OUT OF POCKET EXPENSES. I HAVE BEEN SPOKEN TO VERY RUDELY AND IN A UNPROFESSIONAL MANNER FROM KIA. THE COMPANY IS NOT WILLING TO PAY FOR ALL OF MY EXPENSES WHILE THE CAR THAT I HAVE PURCHASED FROM THEM PUT ME IN HARMS WAY. I WILL NEVER BUY ANOTHER KIA AGAIN AND AM CONSIDERING A LAW SUIT.
Engine, Oct 2, 2019
THERE ARE TWO (2) ISSUES THAT ARE POSSIBLY CONNECTED. THE FIRST IS EXCESSIVE OIL CONSUMPTION. THE KIA DEALERSHIP CONFIRMS THAT I AM USING APPROXIMATELY 1 QUART PER 250 MILES, BUT THEY STATE THAT THEY CANNOT DO ANYTHING FOR THE ISSUE. ADDITIONALLY, THE CAR HAS ALSO BECOME SLUGGISH. ACCELERATION TIME HAS BEEN GREATLY INCREASED AND CAR HESITATES WHEN THE GAS PEDAL IS DEPRESSED. BOTH OF THESE ISSUES HAVE ME CONCERNED FOR MY SAFETY IN NORMAL DRIVING CONDITIONS AND ALSO WHEN I NEED TO ACCELERATE QUICKLY.
Engine, Oct 1, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO HESITATE AND SEIZED IN THE LEFT TURNING LANE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO KIA OF CARSON (LOCATED AT 22020 RECREATION RD, CARSON, CA 90745, (424) 277-0368) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ON SEPTEMBER 23, 2019. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,371.
Engine, Sep 29, 2019
THE ENGINE KNOCKED AND IT MAKE A NOISE.
Other or unspecified, Engine, Fuel/propulsion system, Sep 27, 2019
CAR BEING DRIVEN BY MY DAUGHTER SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC WITH A PULL OVER AND SAFELY SHUT OFF VEHICLE WARNING. SHE HOWEVER COULD NOT MOVE. THE VEHICLE ALSO SHOWED AN ERROR TO THE VEHICLE CHARGING SYSTEM. WE TOWED THE IMMOBILE VEHICLE TO THE LOCAL KIA DEALERSHIP AND WERE TOLD THERE WERE NO CODES AND THE BATTERY WAS FINE. THEY REQUESTED THAT I ALLOW THEM TO REMOVE THE VALVE COVER TO CHECK ON BELTS. I APPROVED. I CALLED THE DEALERSHIP THE FOLLOWING DAY TO CHECK IN BECAUSE I HAVE NOT HEARD. I WAS TOLD THE HYBRID PARTS WERE COVERED UNDER WARRANTY BUT THAT THE ENGINE WAS LOCKED UP. NO REASON OR EXPLANATION, NO WARNING. MY CHILD COULD HAVE DIED DUE TO HER VEHICLE STOPPING IN THE MIDDLE OF TRAFFIC.
Engine, Fuel/propulsion system, Sep 24, 2019
I HAVE HAD MULTIPLE ISSUES WITH MY 2012 KIA OPTIMA HYBRID FOR THE PAST 3-4 YEARS. THE TRANSMISSION HAS BEEN REPLACED AT 74K MI. NUMEROUS OCCASIONS CAR LOST POWER ON THE HIGHWAY. TAKEN CAR IN TO KIA DEALER EACH TIME AND THEY COULD NOT DUPLICATE THE PROBLEM. MY CAR STALLED OUT 1 MONTH AGO ON THE FREEWAY AND TOWED TO THE DEALER. NOW AT 125K MI DEALER IS TELLING ME MY ENGINE IS SEIZED, HYBRID BATTERY AND REGULAR BATTERY ARE DEAD. AND ALSO REPLACED THE EMC FOR $2500 PRIOR TO FIGURING OUT THE ENGINE/BATTERY'S WERE DEAD.
Engine, Sep 24, 2019
UNTIL NOW (ONLY 84K MILES), MY 2012 KIA OPTIMA HYBRID HAS BEEN A GREAT CAR. WHEN LEAVING A DRIVEWAY GOING ABOUT 15MPH, A LIGHT TAPPING BEGAN WHEN THE GAS ENGINE STARTED. A SOUND IT WAS NOT MAKING WHEN DRIVING UNDER ELECTRIC POWER (BEFORE THE ENGINE STARTED). THE SOUND QUICKLY GREW TO A LOUD KNOCKING, ACCOMPANIED BY A NOTICEABLE LOSS OF POWER AND THROTTLE RESPONSE. THE CHECK ENGINE LIGHT NEVER TURNED ON, EVEN AFTER THE ENGINE BLEW UP. ALL SIGNS ARE POINTING TO A MANUFACTURING DEFECT, SIMILAR, IF NOT THE SAME AS THE ONE REGARDING METAL FILINGS BEING LEFT ON THE BLOCK. THIS IS THE SAME ENGINE MODEL AND YEAR THAT TRIGGERED OVER .5M CARS BEING RECALLED. NOW THE SAME ISSUES ARE HAPPENING WITH THIS MODEL, WHICH FOR SOME REASON WASN'T INCLUDED. A MODERN AND WELL-SERVICED CAR SHOULD LAST MORE THAN 84K MILES. THIS WILL BE A SAFETY HAZARD UNTIL ALL MODELS CONTAINING THESE ENGINES ARE REPAIRED.
Engine, Sep 23, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO DECELERATE AND MADE AN ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 138,000.
Power train, Vehicle speed control, Engine, Sep 17, 2019
I HAVE A 2012 KIA OPTIMA HYBRID AT 80,XXX, AND HAVE ALWAYS KEPT UP WITH THE SCHEDULED SERVICES/MAINTENANCE. I BARELY DRIVE MY CAR NOWADAYS, AND JUST RIDE MY BICYCLE TO TAKE PUBLIC TRANSPORTATION THAT IS 1-MILE AWAY. MY WIFE AND I WERE DRIVING ON THE FREEWAY, GOING 65MPH, 47-MILES INTO OUR DRIVE, OUR CAR STARTED JERKING. WE HAVE ABOUT 3-4 MILES LEFT TO OUR DESTINATION. WHEN YOU PRESSED ON THE GAS, IT SOUNDED LIKE IT WAS JUST ACCELERATING AND NOT SHIFTING TO THE NEXT GEAR. THERE WERE NO WARNING LIGHTS OR NOTIFICATION AS TO WHY THAT WAS HAPPENING. WE EXITED FROM THE FREEWAY AND STOPPED AT A LOCAL PLAZA TO TRY AND RESET THE CAR, AND GAVE THE CAR ABOUT 20-MINS BEFORE DRIVING AGAIN. WHEN WE TRIED DRIVING ABOUT THE LAST 10-MINS, EVEN AT 20MPH, IT WAS STILL JERKING AND STILL SOUNDED LIKE IT WASN'T SHIFTING TO THE NEXT GEAR, AND STILL NO WARNING LIGHTS. WE ENDED UP TOWING OUR CAR BACK HOME BECAUSE WE DIDN'T WANT TO RISK GETTING STUCK ON THE FREEWAY AT 1-2AM. UNFORTUNATELY, I AM THE 2ND OWNER, HOWEVER, I DO HAVE EXTENDED WARRANTY, SO I HOPE THIS ISSUE IS NOT THAT SERIOUS. I WILL DEFINITELY CONTACT KIA AND RAISE THIS CONCERN BECAUSE IT IS A SAFETY HAZARD.
Electrical system, Other or unspecified, Engine, Sep 2, 2019
MY 2012 KIA OPTIMA ON MULTIPLE OCCASIONS HAS SHUT OFF WHILE THE VEHICLE WAS IN MOTION. WHILE DRIVING, AS I DECREASE MY SPEED, SUDDENLY THE CAR WILL EXPERIENCE JERKING AND THEN SUDDENLY SHUT OFF. THIS HAS OCCUR WHILE DRIVING ON THE FREEWAY AND TRAFFIC HAS SLOWED DOWN TO 10 MPH OR LESS AND WHILE APPROACHING A LIGHT OR CROSSING AND INTERSECTION AND TRAFFIC IS SLOWING DOWN. WHILE THE CAR IS AT STEADY SPEED, AT 20 - 40 MPH THE CAR JERKS AS I'M TRYING TO MAINTAIN WITH THE FLOW OF TRAFFIC. MY CAR HAS HAD ROUTINE MAINTENANCE AND MECHANICS HAVE BEEN UNABLE TO IDENTIFY OR REMEDY THE ISSUE. MY LAST TWO INCIDENTS WERE 8/21/19 FREEWAY WHILE IN THE FAST LANE NEXT TO THE CARPOOL LANE AND NOW 8/29 ON CITY STREET. I ALSO EXPERIENCED THIS ON MARCH 3,2019 (HAD A FUEL PUMP REPLACEMENT WHICH STILL DID NOT REMEDY THE ISSUE)
Engine, Aug 31, 2019
I WAS DRIVING YESTERDAY AND AS I CAME TO A RED LIGHT THE CAR DIED AND ALL THE DASH LIGHTS CAME ON, I WAS ABLE TO START IT BACK AND HAD NO PROBLEMS. TONIGHT I WAS IN THE INTERSTATE AT ABOUT 70-75 MPH CAR LOST POWER AND ENGINE MADE TERRIBLE KNOCKING SOUND.
Engine, Aug 27, 2019
UPON ACCELERATION THE MOTOR SEIZED AND STARTED SMOKING. I HAD TO QUICKLY APPLY THE BRAKES AND GET OFF THE INTERSTATE DUE TO AN 18 WHEELER BEING RIGHT BEHIND ME.
Engine, Aug 26, 2019
ON AUG 2ND I WAS DRIVING THRU UTAH ON MY WAY TO TN. I CAR STARTING HAVING SOME SPUTTERING/HESITATION ISSUES WHEN GOING FROM A COMPLETE STOP. I THERE WAS NO WARRING ON MY INSTRUMENTAL PANEL. ALL ELECTRONICS (AC, RADIO, ETC) WERE WORKING FINE. I CONTINUED ON AND SHORTLY THERE AFTER MY CAR STARTED NOT ACCELERATING AT ALL WHILE DRIVING DOWN A MAJOR FREEWAY. I HAD NO POWER AT ALL. STILL NO WARRING ON THE PANEL. I MANAGED TO GET OFF THE FREEWAY AND BARELY MADE IT TO A SIDE STREET NEAR A GAS STATION. I WAS ALMOST HIT DUE TO THE FACT I COULDN'T ACCELERATE MY CAR. I PRELIMINARY INSPECTION OF THE CAR BY A MECHANIC REVELED THAT I HAD A BLOWN MOTOR. I GOT IT TOWED FROM THE MECH SHOP TO THE DEALERSHIP, AND BEGAN WORKING WITH KIA CONSUMER AFFAIRS. AT PRESENT I AM BEING TOLD THAT THIS IS A MAINTENANCE ISSUE AND NOT PART OF KIA'S MOTOR ISSUES. HOWEVER I ALWAYS GET MY OIL CHANGED WITH FULL SYNTHETIC OIL AND A KIA OIL FILTER. THIS IS DONE ABOUT EVERY 5K MILES. ADDITIONALLY I HAD KIA DO THE 90K MILE RECOMMENDED SERVICE ON THE CAR. THIS IS NOT A MAINTENANCE ISSUE AND SO FAR KIA HAS REFUSED TO FIX OR ACKNOWLEDGE THEIR POOR MANUFACTURING OF THIS TURBO GDI MOTOR.
Engine, Aug 13, 2019
WE WERE DRIVING DOWN THE HIGHWAY AND THE CAR STARTED ACTING FUNNY. IT SAID TO PULL OVER AND STOP DRIVING. IT WAS A VERY HOT AND HUMID DAY AND WE THOUGHT THE MOTOR WAS JUST HOT. WE STARTED GOING AGAIN AND IT SEEMED OKAY. WE MADE IT TO OUR DESTINATION OKAY WE DROVE GOING HOME THE ENGINE STARTED ACTING UP WE DIDN'T MAKE IT HOME WE HAD TO GET A TOW TRUCK , THE MOTOR HAD DIED..
Engine, Aug 8, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE BEFORE IT BEGAN TO RESUME NORMAL DRIVING. THE FAILURE CONTINUED TO PERSIST THROUGHOUT THE DURATION OF THE DRIVE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED VALLEY HI TOYOTA (14612 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 241-6484), BUT THE DEALER HAD YET TO RESPOND DESPITE NUMEROUS ATTEMPTS TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE HIS VEHICLE TOWED AND SERVICED AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Air bags, Engine, Fuel/propulsion system, Aug 6, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978) 454-1202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE ENGINE STALLED. THE CONTACT HAD TO VEER TO THE SHOULDER OF THE ROAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER UPDATED THE ENGINE MODULE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13157669. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Aug 4, 2019
WHILE DRIVING ON THE HIGHWAY MY 2012 KIA OPTIMA HYBRID SLOWED DOWN TO 45MPH AND ENGINE STARTED TO MAKE NOISES. THIS CAME WITH NO MECHANICAL WARNING, NO "CHECK ENGINE SOON" OR OTHER WARNING LIGHTS, AND HAD BEEN DRIVING PERFECTLY BEFORE IT WAS PARKED. CHECKED OIL AND OIL LEVEL WAS PERFECT. CALLED MECHANIC AND HE ASKED ME TO TAKE A CLOSE LOOK AT OIL. OIL HAD SMALL SHINY METAL SHAVINGS ON STICK THAT TRANSFERRED TO FINGERS WHEN RUBBED. HAD CAR TOWED OVER 30 MILES TO NEAREST KIA DEALERSHIP. CAR WAS DIAGNOSED WITH "ENGINE FAILURE" DUE TO ROD END BEARINGS. I AM THE 2ND OWNER OF THIS CAR THE I BOUGHT FROM A MASTER MECHANIC AT A LEXUS DEALERSHIP. WE ARE VERY METICULOUS AND TAKE VERY GOOD CARE OF OUR VEHICLES. THIS IS NOT A OWNER PROBLEM. DEALERSHIP WANTS $10,000 FOR A NEW MOTOR, $4,000 FOR A USED (ALTHOUGH THERE ARE NONE CURRENTLY B/C THERE IS A SHORTAGE), OR $6,000 TO REBUILD CURRENT MOTOR. SERVICE MANAGER WAS "SURPRISED" TO HEAR ABOUT THE METAL FLAKES AS THEY DIDN'T SEE THAT DURING THE DIAGNOSES. BOTH KIA DEALER AND KIA CORP ARE STANDING BEHIND THE NO RECALL ON HYBRIDS. SAID ALTHOUGH THE ENGINE IS THE SAME, THEY WERE MADE IN DIFFERENT FACTORIES, BUT COULD HAVE SHARED THE SAME PARTS. SERVICE MANAGER STATED, "YOU HAVE A LOT OF MILES ON THIS CAR"......146K.......I MEAN, IF I CAN NOT TRUST TO GET 150K OUT OF A KIA WHY WOULD I EVER WANT TO PURCHASE ONE AGAIN??? I ASKED HIM TO EXPLAIN HOW THIS COULD HAPPEN AND HIS RESPONSE WAS, "IT IS A MECHANICAL PIECE OF EQUIPMENT". KIA NEEDS TO STOP PUTTING BLAME ON ITS OWNERS AND TAKE RESPONSIBILITY OF THEIR FAULTILY ENGINES FOR THE HYBRIDS AS THEY HAVE ON THE NON-HYBRID MODELS. THERE ARE TOO MANY OTHER COMPLAINS HAVING THE SAME RESULTS AND STORIES FOR THIS TO BE AN OWNER PROBLEM. IT HAS BEEN A MONTH NOW, AND NO ONE IS BUDGING.
Electrical system, Vehicle speed control, Engine, Jul 31, 2019
I HAVE A 2012 KIA OPTIMA HYBRID. DROVE GREAT AT FIRST NOW THE CAR IS OFF AND ON.. WHILE DRIVING THE CAR LUNGES OFTEN AND AS OTHERS HAVE SAID THERE IS A DELAY 2 SECOND FROM PRESSING THE GAS TO THE CAR ACTUALLY ACCELERATING. THE CAR ALSO LOSES POWER WHEN DRIVING ON THE HIGHWAY. I'VE NOTICED THE ENGINE WILL NOT CHARGE THE HYBRID BATTERY WHEN IT IS GETTING LOW AND THE CAR BECOME IMMOBILIZED UNABLE TO ACCELERATE. I HAVE HAD DASH LIGHTS ONLY APPEAR ONCE AND WHEN THE CAR WAS TAKEN TO THE DEALERSHIP THEY WERE UNABLE TO FIND THE CAUSE. THIS ISSUE IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS. ATTACHED ARE A FEW PICTURES YOU CAN SEE THE HYBRID BATTERY HAD 1 BAR IT APPEARS TO BE CHARGING BUT THEN GOES TO 0 BARS BECAUSE THE BATTERY IS TRYING TO POWER THE CAR WHILE ONLY THE ENGINE SHOULD.
Engine, Jul 30, 2019
CAR MAKES A HUMMING NOISE WHEN GOING 20 TO 40 MPH
Fuel system, Gasoline, Exterior lighting, Vehicle speed control, Engine, Jul 19, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED ON ITS OWN. WHEN THE ACCELERATOR PEDAL WAS RELEASED AND DEPRESSED AGAIN, THE VEHICLE WOULD ACCELERATE NORMALLY. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE STARTED TO RATTLE, THE OIL WARNING INDICATOR FLICKERED, AND THE REAR BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO ATLANTA WEST KIA (LOCATED AT 1301 THORNTON RD, LITHIA SPRING, GA 30122, (678) 715-5399) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.