2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints: steering
188 reports, newest first. Show all
Steering, Nov 21, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN VIBRATED AND A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING COLUMN WOULD NEED TO BE REMOVED IN ORDER TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,827. THE VIN WAS UNAVAILABLE.
Steering, Nov 15, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL MADE A LOUD CLUNKING NOISE AND BEGAN TO SHAKE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,696.
Steering, Wheels, Nov 14, 2016
I HAVE A 2012 KIA OPTIMA AND MY STEERING WHEEL IS MAKING A LOUD CLANKING NOISE WHEN I HIT A BUMP IN THE ROAD OR SLIGHTLY TURN THE WHEEL . I HAVE SEARCHED ON LINE AND IT'S SAYING IT IS A CLUSTER NOT SURE WAT THAT IS I HAVE BEEN TOLD IT SHOULD BE UNDER RECALL BECAUSE THAT CAN CAUSE THE STEERING WHEEL TO LOOSE IT'S DIRECTIONS AND I COULD EITHER CAUSE AND ACCIDENT OR BE PART OF ONE
Steering, Nov 14, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND IN THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOCK IN THE STEERING WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Steering, Nov 10, 2016
MY 2012 KIA OPTIMA SX T-GDI ONLY HAS 70K MILES AND IS GIVING ME STEERING ISSUES (LOUD POPPING/CLICKING NOISES, WHICH YOU CAN FEEL AS WELL). THESE ISSUES ARE FELT AT ALL DIFFERENT SPEEDS, AND ALL DIFFERENT TURNING ANGLES. I WAS INFORMED, AS MANY PEOPLE HAVE, THAT THE FLEX COUPLING NEEDS TO BE REPLACED ($4 PART, BUT OVER $200 IN LABOR). I AM NOT WILLING TO PAY THIS DUE TO A FAULTY PART, SO KIA NEEDS TO STEP UP AND ISSUE A RECALL BEFORE IT'S TOO LATE! IN CONDUCTING MY OWN RESEARCH, I AM ONE OF HUNDREDS THAT ARE HAVING THIS SAME EXACT ISSUE.
Steering, Oct 11, 2016
THE STEERING COLUMN CLUNKS WHEN TURNING LEFT OR RIGHT, PARKED OR WHEN DRIVING, IT HAS A BIG GAP (PLAY) THAT MAKES A CLUNKING NOISE WHEN TURNING THE WHEEL LEFT OR RIGHT. THE GAP AND CLUNKING NOISE IS GETTING WORSE.
Steering, Oct 1, 2016
THERE AN AWFUL CLICKING/CLUNKING SOUND COMING FROM STEERING WHEEL WHEN YOU TURN OR HIT A BUMP/CROSS TRACKS..BEEN TOLD HAS SOMETHING TO DO WITH FLEXIBLE COUPLING INSIDE STEERING WHEEL VEHICLE IS ALWAYS IN MOTION WHEN THIS HAPPENS CAR ONLY HAS 100600. MILES IT DOESN'T MATTER IF IN CITY OR OTHER HIGHWAYS
Steering, Sep 27, 2016
WHILE DRIVING VEHICLE AND MAKING A TURNS STEERING WHEEL BEGAN TO MAKE A LOUD THUNK. WHEN PARKING WHETHER TURNING LEFT OR RIGHT CAR MAKES LOUD THUNK. CALLED KIA AND THEY SAID THEY'VE BEEN HAVING PROBLEMS WITH THE FLEX COUPLING.
Steering, Aug 15, 2016
GEAR OR BEARING DEFECTIVE IN STEERING COLUMN .EXCESSIVE MOTION , PLAY AND NOISE WHEN OPERATING VEHICLE . CONTACTED DEALER BUT THERE HAS NOT BEEN ANY RECALL REGARDING THIS PROBLEM . DEALER SERVICE DEPT. QUOTED REPAIR TO BE APPROXIMATELY 300 DOLLARS . WHEN IS KIA GOING TO RECALL VEHICLES WITH THIS MALFUNCTION ?
Steering, Aug 12, 2016
I TOOK MY CAR TO GET A OIL CHANGE AND THE GUY THAT WAS MOVING THE CAR WAS SO WORRIED ABOUT THE STEERING. HE STATED THAT I NEEDED TO GET IT SERVICED AT THE KIA DEALERSHIP ASAP. THE STEERING SEEMS TO BE CLICKING AND WHEN I HIT A SMALL DIP OR POTHOLE IN THE ROAD IT CLICKS AND SOUNDS LIKE THE WHOLE FRONT END IS COMING OFF. I WAS TOLD THAT THIS IS NOT COVERED BY THE WARRANTY WITH THE VEHICLE WHICH I THINK IS CRAZY. I COULD SEE IF IT WAS SOMETHING THAT I DID I WOULD TAKE CARE OF THAT REPAIR. HOWEVER THERE ARE A LOT OF OTHER PEOPLE THAT ARE HAVING THIS SAME PROBLEM. I'M REALLY THINKING ABOUT TRADING IN THIS VEHICLE AND MOVING ON TO SOMEONE WHO DOES TAKE CARE OF THEIR CARS AND CUSTOMERS. I WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THESE CARS.
Steering, Aug 12, 2016
STEERING WHEEL SHAKES, RATTLES, AND CLICKS WHEN TURNING. IT SOUNDS LIKE SOMETHING IS LOOSE. GOING OVER ANY THING THAT IS NOT LEVEL (EX. RAILROAD TRACKS, SPEED BUMPS ETC) CAUSES THE STEERING WHEEL TO RATTLE AND SHAKE ALSO EVEN IF YOU ARE NOT SPEEDING. IT WILL OCCUR IN MOTION AND EVEN IF THE VEHICLE IS IN PARK, AND OFF. I AM NOT REALLY SURE WHAT THIS ISSUE IS OR WHAT REALLY CAUSED IT.
Steering, Engine, Aug 10, 2016, fire
WHEN U DRIVING IT . U CAN HERE NOISE IN THE STEERING WHEEL. IT HAD THE OIL LIGHT TO POP ON WHILE DRIVING ON THR FREEWAY PUT OVER. PUT SOME OIL IN IT. THEN THAT NIGHT TRYING TO CRANK IT & IT STARTED TO SMOKE & CAUGHT A FIRE.
Steering, Aug 7, 2016
LOUD CLICKING NOISE IN STEERING WHILE DRIVING, HARD TO TURN AT TIMES AND VERY LOUD RATTLING WHILE DRIVING ON ROUGH ROADS. MY DAUGHTER USES THIS CAR DUE TO BETTER GAS MILAGE THAN HERS TO GO TO COLLEGE SOMETIMES AND I ALSO CARRY MY 2 YEAR OLD GRANDDAUGHTER IN THIS CAR AND HAVE HAD NO PROBLEMS BEFORE NOW AND THOUGHT I PURCHASED A SAFE CAR ALL AROUND BUT BEING THAT NOTHING IS GETTING DONE ABOUT THIS POSSIBLE SAFETY ISSUE I AM CONCERNED. I WOULD HAVE RECOMMENDED A KIA TO ANYONE TILL NOW AND NOW JUST NOT SURE.
Steering, Aug 2, 2016
STEERING WHEEL MAKES CLICKING/POPPING SOUND EVERY TIME ITS MOVED IN EITHER DIRECTION. ALSO, WHEN GOING OVER ANY SPEED BUMPS OR HOLES, VERY LOUD CLICKING AND TENSION FELT IN THE STEERING WHEEL. I HAVE BEEN RESEARCHING THIS ISSUE AND I HAVE FOUND THAT MANY CUSTOMERS HAVE THIS ISSUE AND IT SEEMS LIKE KIA HAS NOT DONE ANYTHING ABOUT IT. I DRIVE ON THE HIGHWAY EVERYDAY FOR ABOUT 65 MILES BOTH WAYS. I AM VERY CONCERNED FOR MY SAFETY AND PASSENGERS.
Steering, Suspension, Jul 23, 2016
AT 60K MILES, STEERING HAS BECOME DIFFICULT TO MAINTAIN, STEERING COLUMN IS LOUD AND MAKES A POPPING NOISE, AND NOW THERE IS SOME TYPE OF CLUNK IN THE FRONT SUSPENSION THAT CAN BE HEARD WHEN STEERING ANGLE IS BEING ALTERED WHILE SIMULTANEOUSLY BRIDGING A BUMP. STEERING WHEEL STICKS AT SPEEDS ABOVE 55MPH, AND THUS OVER-STEERING IS NECESSARY IN ORDER TO MAINTAIN TRACKING. DEALER INFORMS ME THAT SOME $4 PLASTIC GEAR NEEDS REPLACING SOMEWHERE, BUT THAT IT WILL BE $400 IN LABOR TO REPLACE, BUT THEY CAN'T EVEN GUARANTEE REPLACING THIS PART WILL FIX THE ISSUE. WHAT A JOKE- THIS IS MY FIRST AND LAST KIA/HYUNDAI PRODUCT.
Steering, Jul 18, 2016
2012 KIA OPTIMA LX ****(ELECTRONIC POWER STEERING)****THIS IS VERY UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN. WHAT IN THE WORLD IS KIA WAITING FOR, DOES SOMEONE HAVE TO BE KILLED OR SERIOUSLY HURT FROM THEIR NEGLIGENCE TO RECALL THESE PROBLEMS!!!! THE STEERING WHEEL STARTED TO MAKE A LOUD POPPING/KNOCKING NOISE, STICKS, PLAY/ VERY LOOSE WHEN TURNING LEFT TO RIGHT, WHILE DRIVING OR PARKING THE VEHICLE. HAVE TAKEN IT TO A SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, TIE ROD AND FLEXIBLE COUPLING NEEDED TO BE REPAIRED/ REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE HAS NOT BEEN REPAIRED AS OF YET. THE FAILURE MILEAGE WAS APPROXIMATELY 242,000. HOWEVER, I PURCHASED THE VEHICLE IN 2014, THE APPROXIMATELY MILEAGE WAS 208,412. JUST PRIOR TO THAT THIS VEHICLE WAS STRICKLEY USED FOR FUEL TESTING/STUDIES ONLY, IN A CLIMATE CONTROL BUILDING, WHERE IT WAS ON A DINO MACHINE. THESE PROBLEMS NEED TO HAVE A RESOLUTION AND BE RECALLED ASAP.
Steering, Jul 10, 2016
STEERING IS KNOCKING AND MAKING LOUD NOISES WHILE DRIVING VEHICLE. HAVE NOT YET TAKEN TO DEALERSHIP, BUT FROM READING OTHER COMPLAINTS KIA HAS NOT ACTED ON THIS PROBLEM FOR A RESOLUTION.
Steering, Jul 6, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Steering, Jun 26, 2016
PLAY IN STEERING COLUMN MAKING A NOISE WHEN TURN STEERING WHEEL RIGHT AND LEFT DEFECTIVE FLEX COUPLER
Steering, Jun 24, 2016
WHILE THE VEHICLE IS IN MOTION, THE STEERING HAS BECOME VERY LOOSE AND MAKING A CLUNKING NOISE WHEN TURNING THE WHEEL OR GOING OVER SLIGHT BUMPS, SUCH AS A REFLECTOR IN THE ROAD, THIS IS DURING ANY SPEEDS.
Steering, Jun 21, 2016
WHILE DRIVING ON THE HIGHWAY WE STARTED HEARING A POPPING NOISE COMING FROM THE STEERING WHEEL AND THERE ALSO HAS BEE SOME SLACK IN THE STEERING WHEEL.
Steering, May 27, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITH A LOUD NOISE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS WEAR AND TEAR IN THE STEERING AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,853.
Steering, May 24, 2016
CLICKING NOISE AND PULLING WHEN I TURN OR HIT A BUMP IN THE ROAD. SOUNDS LIKE MY STEERING WOULD COME APART. LOTS OF PLAY IN THE STEERING WHEEL. VERY UNSAFE. I DRIVE THE INTERSTATE TO WORK EVERYDAY AND I AM NORMALLY TRAVELING BETWEEN 70 AND 75. I FEAR MY CAR IS AN ACCIDENT WAITING TO HAPPEN WITH THE DEFECTIVE STEERING.
Steering, May 18, 2016
I HAVE HAD MY (2012) KIA OPTIMA SINCE 2012. I HAVE NOT HAD ANY HORRIBLE PROBLEMS UNTIL NOW. THE STEERING WHEEL CLICKS AND YOU CAN HEAR AND FEEL ANY BUMPS BECAUSE WHEN YOU EVEN HIT A SMALL HOLE IN THE ROAD THE STEERING WHEEL WILL ALSO CLICK AND MAKE A LOUD NOISE. I HAVE NOT HAD ANY WORK OR REPAIRS DONE TO THE CAR OTHER THAN THE NORMAL OIL CHANGES, TIRE ROTATION, NEW TIRES AND ALIGNMENT, BRAKE REPLACEMENT. I HAVE TAKEN CARE OF MY VEHICLE AND TO BE TOLD THAT THE STEERING WHEEL CLICKING IS SOMETHING THAT ISN'T COVERED OR THAT NO ONE IS LOOKING INTO FOR A RECALL IS SOMETHING I DON'T UNDERSTAND. I HAVE ALWAYS BACKED KIA AND EVEN BOUGHT 2 FOR MY KIDS, BUT NOW I AM STARTING TO WONDER ABOUT THE QUALITY OF THE CAR. I HAVE READ 63 OTHER COMPLAINTS WITH THE SAME PROBLEMS AND STILL NOTHING FROM THE COMPANY WITH A RECALL. I GUESS IT TAKES SOMEONE GETTING KILLED OR SERIOUSLY INJURED TO GET SOMETHING DONE ABOUT THE STEERING. I COULD SEE IF IT WAS A INTERIOR LIGHT BUT WAKE UP PEOPLE THERE IS A STEERING PROBLEM. HOW WOULD YOU FEEL IF IT WAS YOU OR SOMEONE THAT'S CLOSE TO YOU IN A VEHICLE THAT HAS FAULTY STEERING AND SOMETHING HAPPENED TO THEM.
Steering, May 14, 2016
WHILE STEERING AT SLOW AND HIGH SPEEDS THE STEERING WHEEL MAKES A LOUD KNOCKING NOISE THAT CAN BE HEARD AND FELT. THE STEERING WHEEL OFTEN GETS STUCK AND REQUIRES ADDITIONAL FORCE TO GET IT TO MOVE. THE STEERING WHEELS SOMETIMES JERKS ITSELF AND OVERSTEERS IN THE DIRECTION I'M TURNING IT IN. IT STARTED ABOUT A MONTH AGO AND WAS HAPPENING INTERMITTENTLY BUT NOW IT'S HAPPENING ALL THE TIME.