2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints: steering
188 reports, newest first. Show all
Steering, May 9, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COUPLING WITHIN THE STEERING SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
Steering, Apr 18, 2016
THE STEERING WHEEL MAKES A CLICKING SOUND AND STICKS EVERY TIME I TURN THE STEERING WHEEL. WHILE DRIVING IT CAN BE A CHALLENGE TO STEER WITH THE STEERING WHEEL AS IT WILL GRAB AND MAKE THAT CLICKING NOISE AND YOU HAVE TO USE SOME FORCE TO STEER.
Steering, Engine, Apr 13, 2016
THE FIRST THING WOULD HAVE TO BE THE STEERING WHEEL LIKE IT HAS BEEN NOTED BEFORE WHEN YOU SIT STILL IT HAS A CLICKING SOUND. AND ALL DRIVING THE HIGHWAY AT 75 MILES AN HOUR IT STICKS AND YOU HAVE TO JERK IT BACK WITCH IS NO SAFE I HAVE HAD IT ALIGNED MANY TIMES BUT DOES NOT FIX THE PROBLEM. MY CAR HAS 112,113 MILES ON I TAKE CARE OF REPLACE THING THAT NEED TO DONE AND OIL CHANGES EVERY 3,000 WELL AFTER I HIT THE 100,000 MARK MY CAR SOUNDS LIKE IT HAS NO OIL .. ARE I HAVE SEEN ON THE INTERNET THAT IT SOUNDS LIKE YOUR RPMS ARE REALLY HIGH BUT THERE NOT ... IT STARTS WHEN I'M GOING 20 MPH ANOTHER THING THAT IS WEIRD WHEN I'M TURNING LEFT THE NOISE GOES AWAY
Steering, Apr 8, 2016
AS REPORTED IN MANY PREVIOUS COMPLAINTS, WHEN I DRIVE AT HIGHWAY SPEEDS, THE STEERING WHEEL GETS "STUCK" AND STIFFENS AND JERKS, REQUIRING ME TO TURN THE STEERING WHEEL BACK TO CENTER SO THAT I CAN DRIVE STRAIGHT AHEAD. IT'S VERY DANGEROUS AND VERY TIRING. THE KIA SERVICE MANAGER SAID THIS IS THE WAY THE ELECTRONIC POWER STEERING IS SUPPOSED TO WORK AND I HAVE TO "LIVE WITH IT". I HAVE HAD THIS CAR FOR 4 YEARS, HAVE 33,000 MILES, AND THIS PROBLEM ONLY JUST STARTED. THE KIA USA CONSUMER ASSISTANCE AGENT SAID THERE'S NOTHING KIA CAN DO, IT OPERATES AS DESIGNED. HE SAID MANY OF THEIR CUSTOMERS LOVE THE WAY THE ELECTRONIC STEERING HANDLES. REALLY? WHAT'S TO LOVE ABOUT NOT BEING ABLE TO CONTROL THE STEERING OF YOUR CAR ON THE HIGHWAY AT 65-75 MPH??? THIS IS A TRAVESTY ON KIA'S PART. I NOTICE THAT THERE ARE MANY COMPLAINTS ON THIS WEB SITE ABOUT THIS PROBLEM, AND ZERO INVESTIGATIONS. HOW MANY COMPLAINTS DOES IT TAKE TO INITIATE AN INVESTIGATION? DOES THERE HAVE TO BE A MAJOR AUTO ACCIDENT TO GET ANYONE TO ACKNOWLEDGE THAT THERE'S A DESIGN PROBLEM?
Steering, Apr 6, 2016
WHEN DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL FEELS LIKE IT STICKS AND IT TAKES A BIT OF FORCE TO BREAK IT FREE. IT IS ALSO NEARLY IMPOSSIBLE TO KEEP IT GOING STRAIGHT DOWN THE ROAD. YOU MUST CONTINUOUSLY KEEP ADJUSTING THE STEERING WHEEL TO STAY IN YOUR LANE. I DID SOME SEARCHING AND THERE ARE A LOT OF COMPLAINTS ON THIS PROBLEM. I DON'T INK THIS IS SAFE AND SHOULD BE FIXED. I TOLD THE DEALER ABOUT IT, BUT THEY SAID THEY DIDN'T FIND ANY MECHANICAL ISSUES AND MAYBE IT WAS THE ALIGNMENT. I HAD ALREADY HAD THE ALIGNMENT CHECKED, WHICH WAS OK. THEY SAID MAYBE IT WAS THE TIRES. I BOUGHT NEW TIRES WHICH DIDN'T HELP. I HAVE HAD THE CAR FOR ABOUT 1.5 YEARS, BUT DIDN'T REALLY DRIVE IT A LOT ON THE HIGHWAY. THIS ISN'T NEARLY AS NOTICEABLE WHEN DRIVING AT IN TOWN SPEEDS, JUST AT NORMAL HIGHWAY SPEEDS.
Steering, Power train, Wheels, Apr 5, 2016
I HAVE A KNOCKING SOUND IN MY STEERING WHEEL. THE NOISE HAPPENS WHEN I TURN THE WHEEL BACK AND FORTH. ALSO, I HAVE NOTICED AN ODD GRINDING/SLIPPING SENSATION IN THE FRONT LEFT WHEEL WHEN I ACCELERATE ON A RIGHT TURN FROM DIFFERENT ELEVATIONS. PULLING OUT OF A PARKING LOT ON A "DECLINE" WHILE ACCELERATING TO THE RIGHT TO ENTER TRAFFIC IS A GOOD EXAMPLE. 73,000 MILES CURRENTLY BUT I'VE NOTICED THE GRIND/SLIP A LOWER MILEAGE.
Steering, Feb 21, 2016
WHEN TURNING THE STEERING WHEEL THERE IS A KNOCKING NOISE IN THE STEERING COLUMN AND APPEARS VERY LOOSE WHERE I HAVE TO TURN THE WHEEL ALMOST AN EXTRA 1/8-1/4 TURN. THE STEERING WHEEL IS LOOSE AND THEN SEEMS TO LOCK UP AT SPEEDS OF 55-60. I FIRST NOTICED THIS ABOUT A YEAR AGO BUT AFTER TODAY THE KNOCKING NOISE BECAME WORSE.
Steering, Feb 21, 2016
WHILE DRIVING AT HIGHWAY SPEEDS WITH STEERING WHEEL AT 12 O'CLOCK POSITION, THE STEERING WHEEL FEELS LIKE IT IS STUCK OR LOCKED WHEN TRYING TO MAKE MINOR STEERING CORRECTIONS. I HAVE TO SOMEWHAT JERK THE WHEEL AT WHICH TIME THE STEERING APPEARS TO WAKE UP AND RESPOND. IT FEELS AS IF THE ELECTRONIC POWER STEERING MODULE SHUTS DOWN GIVING THE FEELING OF A LOCKED/STUCK STEERING WHEEL. BY JERKING THE WHEEL TO "WAKE UP" THE STEERING IT CREATES AN OVER COMPENSATED STEERING CORRECTION ISSUE AND A CONCERN FOR SAFETY AT HIGHWAY SPEEDS.
Steering, Feb 20, 2016
THE STEERING WHEEL STICKS!!! HARD TO STAY IN YOUR LANE AND OVER CORRECTING HAPPENS EVERY DAY. JUST LIKE EVERYONE ELSES. WHERES THE RECALL???? I'VE GOT BIDS FROM $450-$650 TO FIX THIS CRAP. KIA WILL COST PEOPLE THEIR LIVES.
Steering, Feb 19, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE STEERING WHEEL COLUMN WAS DEFECTIVE. THE STEERING WHEEL EMITTED A LOUD CLICKING NOISE AND VIBRATED WHILE TURNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Steering, Feb 5, 2016
THE STEERING WHEEL IS LOOSE WHEN I HIT A BUMP FEELS LIKE THE CAR JUST WANTS TO TURN. SEEMS LIKE IF THE WHEEL COULD JUST LOCK UP OR WILL JUST COMPLETELY NOT TURN AT SOME POINT
Steering, Jan 21, 2016
MOTOR DRIVEN POWER STEERING COUPLER REPLACEMENT NEEDED
Steering, Jan 19, 2016
TAKATA RECALL
Steering, Jan 10, 2016
URGENT: STEERING WHEEL CONSTANTLY STICKS WHILE DRIVING. THIS IS A SAFETY HAZARD!!!!!!!!!! I SEE THERE ARE DOZENS AND DOZENS OF SIMILAR COMPLAINTS FROM OTHER OPTIMA OWNERS!!! DOES SOMEONE HAVE TO HAVE A FATAL ACCIDENT FOR THIS TO BECOME A RECALL ITEM ????
Steering, Jan 3, 2016
I'VE BEEN DRIVING MY CAR FOR SOME TIME NOW WHEN IT REACH 60,000 + MILES, I NOTICE THE CAR STEERING WOULD STICK WHEN SLIGHTLY TURN OR A FULL TURN. IT ALSO DRIFTS AND THERE IS A CLICKING NOISE WHEN THE STEERING WHEEL IS TURNING LEFT AND RIGHT . I HAD FRONT END LINE MEANT DONE. THAT DID NOT STOP THE NOISE OR STICKING STEERING COLUMN. THIS HAPPENS WHILE DRIVING OR SITTING.
Steering, Dec 24, 2015
THE STEERING WHEEL STICKS, AND IT MAKES IT HARD TO KEEP THE CAR STRAIGHT. THERE'S NO SMOOTHNESS WHEN TURNING THE WHEEL. IT'S LIKE THE STEERING WHEEL TURNS IN INCREMENTS.
Steering, Dec 4, 2015
URGENT: FROM WHEN I PURCHASED IT NEW, STEERING WHEEL CONSTANTLY STICKS WHILE DRIVING. THIS IS A SAFETY HAZARD!!!!!!!!!! I FILED A REPORT WITH NHTSA WHEN I BOUGHT IT, BUT NEVER HEARD BACK FROM ANYONE. I SEE THERE ARE DOZENS AND DOZENS OF SIMILAR COMPLAINTS FROM OTHER OPTIMA OWNERS!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
Steering, Nov 8, 2015
UNSAFE LOOSE STEERING. I FIRST NOTICED THIS ISSUE WHILE DRIVING ON I75 SHORTLY AFTER PURCHASING MY CAR IN JUNE OF 2012. THE CAR PULLS TO THE LEFT, WHEN CORRECTED, IT THEN PULLS TO THE RIGHT OR VICEVERSA. IT'S ALMOST IMPOSSIBLE TO KEEP THIS CAR IN A STRAIGHT LINE. I REPORTED THIS ISSUE TO MY LOCAL KIA DEALER ABOUT 4 TIMES (DURING EVER SERVICE VISIT) THEIR RESPONSE IS ALWAYS THE SAME: "THE CAR IS PERFORMING ACCORDING TO MANUFACTURER'S SPECIFICATIONS, WE COULDN'T FIND ANYTHING WRONG WITH IT" I DISAGREE BUT COULDN'T DO ANYTHING ABOUT IT. TODAY, 3 YEARS LATER, IT'S WORSE, I HEAR A LOUD CLICKING NOISE COMING FROM THE STEERING COLUMN WHEN I TURN THE WHEEL. THIS SITUATION HAS ESCALATED TO SEVERE. I FEAR FOR MY LIFE WHEN DRIVING THIS CAR. PLEASE HELP!
Steering, Oct 19, 2015
WANDERS OFF CENTER, EITHER RIGHT OR LEFT. WILL NOT STAY STRAIGHT. WEARS YOU OUT CONTINUALLY CORRECTING THE DRIFT OR WANDERING.
Steering, Sep 22, 2015
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE REVERSING OUT OF THE RESIDENTIAL DRIVEWAY, AN ABNORMALLY LOUD CLICKING SOUND EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.
Steering, Aug 10, 2015
NOTICED IN OCTOBER 2014 THE CAR STARTED DRIFTING AND THE STEERING WHEEL BEGAN TO LOCK UP. IT HAS BECOME PROGRESSIVELY WORSE AND NOW I'M HEARING A KNOCKING NOISE IN THE STEERING WHEEL. I WAS TOLD BY MY COWORKER WHO HAS A 2011 OPTIMA THAT HE HAS THE SAME PROBLEM AND HE WAS TOLD BY THE DEALERSHIP THAT IT WAS A PLASTIC GEAR IN THE STEERING COLUMN AND WOULD COST ROUGHLY $300 TO FIX. UPON RESEARCH WITH THIS ISSUE I HAVE COME ACROSS SEVERAL OWNERS THAT SEEM TO HAVE THE SAME PROBLEM WHICH KIA KNOWS ABOUT. I FEEL THAT KIA SHOULD CORRECT THIS PROBLEM AT THEIR EXPENSE BEFORE THIS ISSUE KILLS SOMEONE.
Steering, Jul 16, 2015
I HAVE NOTICED A LOT OF PLAY IN THE STEERING OF MY 2012 OPTIMA IN THE LAST FEW MONTHS. I TOOK THE CAR INTO THE DEALER FOR NEW TIRES,ALIGNMENT AND BALANCE WHILE THE MECHANIC WAS PUTTING ON THE TIRES ,I ASKED HIM ABOUT THE PLAY IN THE STEERING WHEEL AND HE SAID IT WAS BECAUSE OF A FIBER GEAR IN THE STEERING MOTOR THAT IS ON THE STEERING COLUMN AND THAT IT WAS A WARRENTY PROBLEM AND WOULD BE REPAIRED FREE OF CHARGE THERE IS A SMALL FIBER GEAR ABOUT THE SIZE OF A QUARTER THAT THE TEETH BREAK OFF OF AND WILL CAUSE A CLICKING THAT I HAD HERD AND COULD CAUSE THE STEERING TO LOCKUP. WHEN THE UNIT WAS TAKEN APART, THE GEAR HAD A LOT OF TEETH BROKEN OFF AND AFTER IT WAS REPLACE THE STEERING WHEEL WAS FINE AGAIN WITH NO PLAY IN THE WHEEL I SAW NO RECALL OR WARNINGS BUT IT SEEMS THAT THIS HAPPENS AT ABOUT 25000 MILE GIVE OR TAKE. THOUGHT I WOULD SHARE THIS WITH OTHER OWNERS IT CAN BE REPAIRED AT NO COST ON A WARRENTY BASES
Steering, Jun 3, 2015
I NOTICED WHEN I WAS DRIVING IN THE FREEWAY I HAD TO KEEP OVER CORRECTING THE STEERING WHEEL. IT WOULD GET STUCK AND YOU NEEDED TO KIND OF JERK IT TO UNSTICK.
Steering, May 13, 2015
VEHICLE HAS TROUBLE MAINTAINING PROPER STEERING AT HIGHWAY SPEEDS. THE STEERING NEEDS TO ALMOST CONSTANTLY BE TURNED RIGHT TO LEFT TO TRY TO MAINTAIN STRAIGHT DRIVING. THE STEERING WILL ALSO OCCASIONAL LOCK WHEN TURNING AND YOU HAVE TO MANUALLY TURN THE WHEEL BACK STRAIGHT. THE CONSTANT NEED TO OVER CORRECT THE STEERING MAKES THE VEHICLE UNSAFE TO DRIVE. I COULD SEE IT EASILY CAUSING AN ACCIDENT IN THE CORRECT CONDITIONS.
Steering, Apr 23, 2015
WE PURCHASED THE CAR ON 4/3/15 HENDRICK CHEVROLET IN CARY NC DROVE 5 MILES HOME BACK TO DEALER SHIP NEXT MORNING FOR PAPERWORK TO FINISH. LEFT DEALERSHIP HEADED TO MAIN HIGHWAY INTERSTATE 40 NOTICEABLE AS SOON AS YOU GET AT HIGHWAY SPEED THE STEERING WAS TIGHT HAD TO HOLD ON WITH BOTH HAND THE CAR WAS WEAVING LANE TO LANE AS THE WAS NO CENTER FOR YOU TO DRIVE STRAIGHT. IMMEDIATELY CALLED DEALER WE TOOK THE CAR BACK LEFT IT. TODAY IS A FEW WEEKS OUT 4/23/15 THE HAVE RESET STEERING CODE, ALIGN AND REBALANCED TIRES A FEW TIMES AND YESTERDAY REPLACED THE WHOLE STEERING COLUMN AND WE TODAY STILL DOES THE SAME THING. THEY SAID TODAY THEY WILL REPLACES THE TIRES AND SEE HIS THIS GOES. FROM THE START THEY SAID NO ONE HAS REPORTED THIS ISSUES BUT I SHOWED THEM ONLINE OF THE HUNDREDS OF COMPLAINTS. KIA IS INVOLVED BUT I THINK THEY JUST WANT US TO TAKE THE CAR AND GO. ITS NOT SAFE AND I AM NOT DRIVING IT. IT WILL SIT THERE TILL TIRES ROT. THEY ARE SUPPOSE TO CALL KIA FOE MORE THINGS TO THEY BUT THEY DIDN'T ACT LIME THEY ARE IN A HURRY. IF I WOULD HAVE KNOWN THIS CAR HAD COMPLAINTS L. WOULD HAVE NEVER PURCHASED IT. DID RESEARCH THE CAR BEFORE PURCHASE DID NOT SEE ANY ISSUE UNTIL I GOOGLED THE PROBLEM AND MAN THE INTERNET WENT CRAZY. I WANT IT FIXED AND SAFE OR KIA TO OFFER ME A SIMILAR CAR WITH NO ISSUES............... *TR