2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints: other or unspecified
87 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Sep 27, 2019
CAR BEING DRIVEN BY MY DAUGHTER SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC WITH A PULL OVER AND SAFELY SHUT OFF VEHICLE WARNING. SHE HOWEVER COULD NOT MOVE. THE VEHICLE ALSO SHOWED AN ERROR TO THE VEHICLE CHARGING SYSTEM. WE TOWED THE IMMOBILE VEHICLE TO THE LOCAL KIA DEALERSHIP AND WERE TOLD THERE WERE NO CODES AND THE BATTERY WAS FINE. THEY REQUESTED THAT I ALLOW THEM TO REMOVE THE VALVE COVER TO CHECK ON BELTS. I APPROVED. I CALLED THE DEALERSHIP THE FOLLOWING DAY TO CHECK IN BECAUSE I HAVE NOT HEARD. I WAS TOLD THE HYBRID PARTS WERE COVERED UNDER WARRANTY BUT THAT THE ENGINE WAS LOCKED UP. NO REASON OR EXPLANATION, NO WARNING. MY CHILD COULD HAVE DIED DUE TO HER VEHICLE STOPPING IN THE MIDDLE OF TRAFFIC.
Electrical system, Other or unspecified, Engine, Sep 2, 2019
MY 2012 KIA OPTIMA ON MULTIPLE OCCASIONS HAS SHUT OFF WHILE THE VEHICLE WAS IN MOTION. WHILE DRIVING, AS I DECREASE MY SPEED, SUDDENLY THE CAR WILL EXPERIENCE JERKING AND THEN SUDDENLY SHUT OFF. THIS HAS OCCUR WHILE DRIVING ON THE FREEWAY AND TRAFFIC HAS SLOWED DOWN TO 10 MPH OR LESS AND WHILE APPROACHING A LIGHT OR CROSSING AND INTERSECTION AND TRAFFIC IS SLOWING DOWN. WHILE THE CAR IS AT STEADY SPEED, AT 20 - 40 MPH THE CAR JERKS AS I'M TRYING TO MAINTAIN WITH THE FLOW OF TRAFFIC. MY CAR HAS HAD ROUTINE MAINTENANCE AND MECHANICS HAVE BEEN UNABLE TO IDENTIFY OR REMEDY THE ISSUE. MY LAST TWO INCIDENTS WERE 8/21/19 FREEWAY WHILE IN THE FAST LANE NEXT TO THE CARPOOL LANE AND NOW 8/29 ON CITY STREET. I ALSO EXPERIENCED THIS ON MARCH 3,2019 (HAD A FUEL PUMP REPLACEMENT WHICH STILL DID NOT REMEDY THE ISSUE)
Other or unspecified, Aug 31, 2019
AC AIR CONDITIONING UNIT: WE HAVE OWNED THIS VEHICLE SINCE DAY 1. WHEN UTILIZING AC AIR CONDITIONING SYSTEM DURING HOT TEMPERATURES, FAN BEGINS TO BLOW HOT AND HUMID AIR EVEN AT THE LOWEST TEMPERATURE SETTING. THIS HAS OCCURRED THROUGHOUT THE TIME WE HAVE OWNED THE VEHICLE AND WHEN REPORTED TO THE DEALERSHIP, THEY ALWAYS STATE THAT THE UNIT IS WORKING AS IT IS DESIGNED. THEIR ONLY SOLUTION IS TO BRING IT IN EACH TIME IT HAPPENS, WHICH IS ABSURD SINCE IT SOMETIMES HAPPENS AFTER THEY ARE CLOSED. WHEN I ASKED TO DIAGNOSE THE ELECTRICAL SYSTEM THAT CORRELATES WITH THE AC UNIT, THEY STATE THAT I WOULD NEED TO AUTHORIZE THE WORK AND THEY DO NOT KNOW HOW LONG IT WOULD TAKE. IT COULD TAKE 2 OR 4 HOURS. AT MECHANICAL RATE, THAT WOULD BE AROUND $500. THE MOST RECENT EVENT WAS ON AUGUST 28, 2019 WHEN THE CAR HAD APPROXIMATELY 88000 MILES. I WILL TAKING IT BACK FOR WARRANTY ISSUE ON THE CLICKING OF THE STEERING AND WILL HAVE THEM DO THEIR BASIC DIAGNOSIS BECAUSE A TEAR OWN WOULD BE AT MY COST. BECAUSE I MAINTAIN MY CARS TO KEEP THEM BEYOND 100K MILES, I AM CONCERNED AT THE COST OF AN AC UNIT THAT HAS SHOWN TO NOT WORK PROPERLY. I WAS WILLING TO LIVE WITH LOOSE STEERING ISSUE, BUT THIS IS MORE PROBLEMATIC SINCE MY WIFE IS IN MENOPAUSE.
Structure, Other or unspecified, Aug 1, 2019, fire
ON 4/9/19, MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT FROM MY WORK ON WAY TO SIMI VALLEY FIRST KIA DEALERSHIP. I WAS ON 118 FREEWAY WESTBOUND IN SLOW LANE IN CHATSWORTH, CA. ONTO FREEWAY SHOULDER TO CALL AAA WHEN A STRANGER PULLED UP AHEAD OF ME, GOT OUT OF HIS CAR, RAN TOWARDS ME SHOUTING TO ME TO GET OUT, THE CAR WAS ON FIRE BENEATH LEVEL OF THE WINDOWS SO I COULDNT SEE THE FIRE.. I GOT OUT, IT BLEW UP, & WAS TOTALLED. NO COLLISION OCCURRED. MY WITNESS SAVED MY LIFE. HE TOOK A VIDEO.
Electrical system, Air bags, Other or unspecified, May 7, 2019
KIA OPTIMA 2012 WITH 43000 MILES HORN DOESN'T WORK WHILE STEERING WHEEL TURNED TO THE RIGHT. IT WORKS FINE WHILE STEERING STRAIGHT/LEFT BUT THE MOMENT TURNED RIGHT HORN WILL ONLY CLICK/ NO SOUND. I DO HAVE THE AIRBAG LIGHT ON DON'T KNOW IF IT IS RELATED. WORST CASE IS, I HAVE MY STATE INSPECTION DUE AND WITH THE SRS LIGHT AND NO HORN, IT WILL DEFINITELY FAIL. I GUESS THAT'S WHAT I GET FOR OWNING A KIA .
Other or unspecified, Apr 9, 2019
I HAVE INTERMITTENT PROBLEMS WITH THE CAR STARTING. I HAVE READ THROUGH SOME OF THE FORUMS AND SEE OTHERS ARE HAVING THE SAME PROBLEM. IF I HAVE THE POWER "ON" AND PUT IT IN DRIVE THEM BACK IN PARK IT STARTS AFTER SEVERAL ATTEMPTS. I HAVE HAD THE STARTED AND BATTERY TESTED AND THEY ARE NOT MALFUNCTIONING. THIS HAPPENS ALMOST EVERYDAY FOR THE LAST SEVERAL MONTHS.
Other or unspecified, Engine, Mar 30, 2019
I WAS DRIVING ON THE FREEWAY IN THE STATE OF UTAH. I WAS GOING 65 MPH ON THE FREEWAY WHEN THE CAR STARTED SHAKING, FOLLOWED BY A STALL ON THE ENGINE THAT FORCED ME TO SLOW DOWN AND PARK ON THE SIDE OF THE FREEWAY. I HAVE NO IDEA WHAT HAPPENED BUT I HEARD CRACKING NOISE COMING FROM THE ENGINE. NOW THE CAR WON'T TURN ON.
Other or unspecified, Mar 22, 2019
THE 2012 KIA OPTIMA EX CONTINUOUSLY SHUTS OFF AT RANDOM TIMES WHILE DRIVING WITHOUT WARNING. I HAVE DONE BASIC MAINTANCE AND NON HAVE SOLVED THE ISSUE. THIS IS A SAFETY ISSUE BECAUSE THERE IS NO WARNING AND IT COULD CAUSE A SERIOUS ACCIDENT AMONGS OTHER INVOLVING ME AND MY CAR.
Electrical system, Other or unspecified, Mar 9, 2019
AS I WAS DRIVING WITH ABSOLUTELY NO WARNING AT THE TIME OR PRIOR TO THE CAR STOPPED ACCELERATING COMPLETELY AND WILL NOT START BACK UP. WHEN PLUGGED UP YO CABLES LIGHTS AND ALL INDICATORS COME ON BUT THE CAR NEVER STARTS AND THERE IS NO NOISE COMING FROM THE ENGINE . I WAS JUST LEAVING MY DRIVEWAY ON A REGULAR SIDE STREET PROCEEDING FOWARD AT MAYBE 15MPH
Structure, Other or unspecified, Engine, Jan 22, 2019, fire
I WAS DRIVING MY CAR IN UNION NJ ON SEPTEMBER 25 2018. I WAS ON MY WAY TO PICK UP MY NEXT PASSENGER DOING UBER. WHEN I GET TO THE STOP LIGHT LESS THAN A MILE AWAY FROM THE CUSTOMER I START SEEN SMOKE COMING FROM THE HOOD OF THE CAR. I ACCELERATE THE CAR SO I CAN LOOK FOR A SAFE SPOT TO GET OUT AND INSPECT THE VEHICLE. I TOOK A RIGHT INTO THE SCHOOL PARKING LOT AND WHEN I CAME OUT THE VEHICLE THE CAR WAS ON FIRE! THERE WAS A POLICE OFFICER MINUTES WITHIN THE CAR CATCHING ON FIRE AND CALLED THE FIREFIGHTERS. POLICE CALLED BACK UP AND ANOTHER PATROL OFFICER CAME. FIREFIGHTERS CAME IN ABOUT 5 MINUTES AND TURNED THE FIRE OFF. THE VEHICLE IN TOTALED, EVERYTHING IN THE ENGINE BAY BURNED. THE POLICE CALLED A TOWING COMPANY AND SETON TOWING INC CAME AND TOOK THE CAR.
Other or unspecified, Engine, Jan 18, 2019
I'VE BEEN MAINTAINING THE HEALTH OF MY 2012 KIA OPTIMA EX SINCE I PURCHASED IN 2014 LIKE CLOCKWORK. LAST MONTH, I EXPERIENCED ALL THE DASH LIGHTS COME ON WHILE IN MOTION ON CITY ROADS AND I WAS UNABLE TO USE THE GAS PEDAL. I FRANTICALLY PULLED OVER AND TURNED THE CAR OFF THEN TRIED TO START IT, ONLY TO BE MET WITH A WEIRD SOUND AND A CLOUD OF SMOKE FROM THE HOOD. MY STARTER WAS FRIED, ACCORDING TO MY MECHANIC. I HAD IT TOWED TO MY MECHANIC AND WHEN HE CHANGED THE STARTER, THE NEW STARTER BURNED AGAIN AS WELL AS THE ENGINE LOCKED UP/SEIZED. AFTER FINDING OUT A RECALL (SC147) WAS ACTIVE AT THE TIME, I CALLED KIA CONSUMER ASSISTANCE AND THEY REPLACED THE ENGINE ISSUES AFTER CONFIRMING THAT WAS THE PROBLEM. ONCE I PICKED MY CAR UP, I NOTICED THE CAR WAS STARTING UP IN AN ODD MANNER BUT THOUGHT IT WAS DUE TO THE ENGINE REPLACEMENT. ABOUT 3-4 DAYS LATER, MY CAR DID THE EXACT SAME THING AS THE FIRST TIME (SAME SMELL, SOUND, AND SMOKE CLOUD BUT LUCKILY I WAS PARKED AT THE TIME). I ASSUMED THE STARTER WOULD BE A PART OF THE RECALL SINCE IT BROKE DOWN THE EXACT SAME TIME AS THE RECALLED ENGINE, I TOOK THE CAR BACK TO KIA, WHO TOLD ME THEY WOULDN'T PAY FOR A NEW STARTER EVEN THOUGH THE ENGINE RECALL CAUSED IT TO BURN UP IN THE FIRST PLACE AND IS CONSIDERED A COMPONENT OF THE ENGINE. I CONTACTED KIA CONSUMER AGAIN AND THE CASE WAS GIVEN TO AN ESCALATION MANAGER. I HAD TO SPEAK TO ABOUT 8 DIFFERENT AGENTS AND PUT AN EMAIL IN ACTION TO HER SUPERVISOR TO GET HER TO EVEN CONTACT ME ON THIS ISSUE. IT TOOK HER ALMOST A FULL MONTH TO CONTACT AND TELL ME KIA IS NOT RESPONSIBLE FOR THE STARTER. I'M CONFUSED AS TO WHY IT WOULD NOT BE COVERED BECAUSE I'VE NEVER HAD AN ISSUE WITH MY STARTER UNTIL THE ENGINE FAILED. I AM AT A LOSS AS TO WHAT I NEED TO DO TO GET KIA TO SEE WHO IS REALLY AT FAULT. MY MECHANIC ALSO STATED THIS IS THE 1ST TIME HE'S EVER SEEN THOSE 2 PARTS BREAK SIMULTANEOUSLY.
Other or unspecified, Jan 2, 2019
LOCKED OUT OF CAR AUTOMATICALLY WHILE KEY IS IN THE CAR ON TWO SEPARATE OCCASIONS. IN THE FIRST INSTANCE (JULY 2018), I WAS EN ROUTE AND STOPPED BRIEFLY, GOT OUT OF THE CAR WITH IT RUNNING WHILE THE KEY WAS STILL IN THE CAR. AS SOON AS I CLOSED THE DOOR, THE CAR DOORS LOCKED ME OUT AUTOMATICALLY. THIS WAS INCONVENIENT AND CAUSED MUCH DISTRESS BECAUSE I WAS AWAY FROM HOME PICKING UP MY INFANT CHILD FROM PRESCHOOL, AND DID NOT HAVE THE SECOND KEY AVAILABLE. THIS WAS ALSO EMBARRASSING AS MY PHONE ALSO WAS LOCKED IN THE CAR. IN THE SECOND INSTANCE (DECEMBER 2018), I USED THE REMOTE START TO START THE CAR IN MY DRIVEWAY. AFTER I PUT MY INFANT CHILD IN THE CAR SEAT AND CLOSED THE DOOR, THE CAR TURNED ITSELF OFF AND ALL THE DOORS LOCKED AUTOMATICALLY. MY KEY WAS LOCKED IN THE CAR WITH MY CHILD. THIS WAS A TERRIFYING EXPERIENCE AND IT WAS COLDER THAN 40 DEGREES OUTSIDE. I HAD TO WAIT OVER 30 MINUTES TO GET MY CHILD OUT OF THE CAR. THIS IS NOT JUST CONCERNING, IT IS NEGLIGENT FOR THE MANUFACTURERS OF THIS CAR TO PUT UNSUSPECTING CAR OWNERS IN THIS DANGEROUS AND UNSAFE POSITION. THE FIRST OCCURRENCE I THOUGHT WAS A FREAK ACCIDENT, BUT THEN IT HAPPENED AGAIN. I RESEARCHED THE ISSUE AND FOUND MANY ISSUES AND COMPLAINTS FROM OTHER OWNERS SIMILAR TO MINE. THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY. THERE NEEDS TO BE SOME OWNER AWARENESS ISSUED ON HOW TO RECTIFY THIS AND RESOLVING THIS ALL TOGETHER.
Structure, Other or unspecified, Engine, Oct 4, 2018, fire
DRIVING MY 2012 KIA OPTIMA ON THE HIGHWAY. NOTICED THE SMELL OF SMOKE THEN VISUALLY SAW SMOKE. BEGAN TO PULL OVER AND FLAMES BEGAN TO BILLOW FROM UNDER THE HOOD. THE BRAKES WERE NOT OPERATIONAL. ROLLED TO A STOP AND EXITED THE VEHICLE. CAR WAS FULLY ENGULFED WITHIN A MINUTE.
Other or unspecified, Jul 26, 2018
THE MORNING OF JULY 19TH, 2018, I WAS DRIVING MY KIA OPTIMA TO WORK. I HAD JUST GOTTEN ON INTERSTATE 20 AND WAS DRIVING IN THE RIGHT MOST LANE DURING RUSH HOUR. MY SUNROOF SHADE WAS OPEN BUT MY ACTUAL SUNROOF WAS CLOSED. SUDDENLY I HEARD WHAT SOUNDED LIKE A SHOTGUN GOING OFF IN MY CAR WITH THE WINDOWS CLOSED AND SOMEHOW, I WAS ABLE TO DRIVE FAIRLY STRAIGHT WITHOUT JERKING THE STEERING WHEEL AND CAUSING A MULTI CAR PILEUP. GLASS WAS FLYING AROUND INSIDE MY CAR, ALL OVER ME, THE SEATS, FLOORBOARDS, AND CONSOLE. I PULLED THE CAR OVER INTO THE EMERGENCY LANE SO THAT I COULD FIGURE OUT WHAT HAD HAPPENED. AFTER I EXITED THE CAR AND LOOKED AT THE TOP, I NOTICED THAT THE SUNROOF HAD A HOLE THE SIZE OF A SOFTBALL PROTRUDING OUTWARD. I LOOKED AROUND INSIDE THE CAR AND NOTHING BUT SHARDS OF GLASS COVERED MOST OF THE INTERIOR. I THEN GOT BACK IN THE CAR AND SHUT THE SUNROOF SHADE SO NO MORE GLASS WOULD FALL INSIDE THE CAR AND PULLED OFF THE NEAREST EXIT, WHICH WAS VERY CLOSE TO MY OFFICE LOCATION. ONCE AT WORK I SEARCHED ONLINE TO FIND OUT IF THIS WAS A COMMON OCCURRENCE WITH OTHER KIA OPTIMA OWNERS AND AS IT TURNS OUT IT APPEARED TO BE A WELL-KNOWN AND DOCUMENTED PROBLEM. I THEN CALLED THE NEAREST KIA DEALERSHIP AND ASKED IF THERE WERE ANY SAFETY RECALLS ASSOCIATED WITH EXPLODING SUNROOFS AND WAS TOLD 'NO'. HE SAID THAT HE WAS AWARE THAT THEY SOMETIMES OCCUR BUT IT WAS NOT A RECALL. EVEN THOUGH I HAVE NOT INCURRED INJURY'S OR EXPENSES (JUST AGGRAVATION AND INCONVENIENCE BECAUSE I HAD A SECOND VEHICLE TO DRIVE) I FEEL THAT IT IS NECESSARY TO REPORT THIS OCCURRING DUE TO IT BEING VERY UNSAFE. THE AVERAGE DRIVER PROBABLY WOULD HAVE PULLED THE WHEEL AND POSSIBLY BEEN KILLED OR INJURED THEMSELVES OR AND OTHERS. APPARENTLY, KIA DOES NOT APPEAR TO BE VERY CONCERNED ABOUT THE ISSUE AND THE SAFETY OF OTHERS, THEREFORE SOMETHING NEEDS TO BE DONE TO FORCE THEM TO ADDRESS THIS PROBLEM.
Other or unspecified, Engine, Jul 17, 2018, fire
I DROVE MY VEHICLE HOME FROM WORK (12 MILES), PARKED IN MY DRIVEWAY (VEHICLE TURNED OFF, NOT RUNNING) AND WALKED INSIDE. I SAT DOWN AND WITHIN A COUPLE OF MINUTES I HEARD A LOUD POP, I LOOKED OUTSIDE TO SEE FLAMES COMING FROM UNDER THE HOOD OF MY CAR. BY THE TIME THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE, THE CAR HAD BURNED TO THE GROUND AND HAD MELTED ALL OF THE SIDING OFF OF THE FRONT OF MY GARAGE.
Other or unspecified, Jun 29, 2018
MOTOR IS LOCKED UP,SHOULDN'T HAVE HAPPENED
Steering, Other or unspecified, Jun 15, 2018
MY STEERING WHEEL SHAKES WHEN I AM COMING TO A STOP AT A HIGH SPEED.
Other or unspecified, Engine, Jun 13, 2018, fire
WHILE MY FAMILY AND I WERE DRIVING HOME AT A SPEED OF 45MPH WE LOST ENGINE POWER AND BRAKES. UPON THE VEHICLE FINALLY STOPPING, BLACK SMOKE BEGAN TO POUR OUT OF THE ENGINE COMPARTMENT. WE IMMEDIATELY EXITED THE VEHICLE AND SAW FLAMES BEGIN TO SPREAD FROM THE ENGINE. WE WERE NOTIFIED BY AN OFF DUTY DEPUTY THAT HE WAS GOING THE OPPOSITE DIRECTION WHEN HE SAW US WITH A FIRE UNDERNEATH OUR VEHICLE WHILE STILL MOVING. THE VEHICLE ULTIMATELY WENT UP IN FLAMES ALONG WITH EVERYTHING WE HAD INSIDE.
Electrical system, Other or unspecified, May 31, 2018
KIA OPTIMA 2012 LX COMPLAINT..I LIKE TO START OFF SAYING THAT THE RIGHT PASSENGER SIDE UP FRONT STOP WORKING. ALL OF A SUDDEN, IT WILL NOT WHINE DOWN OR UP SOMETIMES. IT IS AN ISSUE AND MORE. THE CAR SOUNDS LIKE WHEN I CRANK UP, IT IS A WEIRD NOISE WHEN WARMING UP STAND STILL. THAT GOES FOR THE WINDOW AND CAR OVERALL STAND STILL. IT HAS BECOME AN BURDEN FOR THE WINDOW CAN NOT GO DOWN.
Other or unspecified, May 14, 2018
THE PASSENGER SIDE OF CAR IS FLOODED DUE TO A CLOGGED PIPE OR DISCONNECTED PIPE. WATER IS POURING OUT INTO MY CAR AND NOT SMALL AMOUNTS BUT LARGE AMOUNTS OF WATER ON THE BASE OF MY FLOOR.
Other or unspecified, Apr 25, 2018
THIS STARTED A WEEK AGO THAT WHEN I WOULD TURN RIGHT, BY DOOR OPEN INDICATOR WOULD COME ON FOR MY DRIVER'S SIDE FRONT DOOR. NOW IT IS CONSTANTLY COMING ON AND OFF, MORE ON THAN OFF. IT DOESN'T MATTER IF IT IS INTERSTATE DRIVING OR IN TOWN. AND IF I AM STOPPED IT WILL OCCASIONALLY COME ON, THEN UNLOCK MY DOORS BECAUSE OF THEKEY BEING IN THE IGNITION. WHAT IS CAUSING THIS?
Electrical system, Other or unspecified, Nov 28, 2017
WHEN IN MOTION THERE IS A KNOCKING NOISE IN STEERING WHEEL THAT SOUNDS LIKE SOMETHING BROKEN INSIDE. ALSO MOTOR FOR RIGHT PASSENGER WINDOWS ON BOTH FRONT AND BACK SEAT DO NOT WORK AND FROM DRIVER'S PANEL.
Other or unspecified, Aug 7, 2017
I BROUGHT MY CAR INTO HERB CHAMBERS KIA SERVICE CENTER (BURLINGTON, MA) ON 6/22 FOR OIL CHANGE AND REPAIR OF 2 RECALL ITEMS. ON THE SUMMARY THEY GAVE ME AFTERWARDS IT SAID, "PART IS BEING ORDERED WILL CONTACT CUSTOMER WHEN PART ARRIVES" SO IT IS NOW ALMOST 7WKS LATER AND HAVE NOT HEARD FROM THEM RE MY PART COMING IN TO FIX THE RECALL ..SO I JUST CALLED THEM. THEY SAID IF THERE'S A BACK ORDER THEY SOMETIMES "CANCEL" THE ORDER AND WILL REORDER THE PART TOMORROW. WELL I AM MOVING ON AUG 31 (TO NEAR NH LINE) AND STILL DON'T KNOW IF MY PART IS ON BACK ORDER OR THEY CANCELED AND NEED TO ORDER THE PART AGAIN. WHEN I ASKED, THE LADY SAID THEY WON'T KNOW "UNTIL TOMORROW OR THE DAY AFTER TOMORROW" I ASKED IF THEY WOULD CALL ME TOMORROW FOR AN UPDATE. I THINK IT IS A CANISTER I NEED (NOT SURE - SEE PHOTO OF SERVICE SUMMARY). ANYWAY STILL WAITING (MEANWHILE GETTING LOTS OF LETTERS RE IMPORTANT SAFETY RECALL SAYING MY CAR NEEDS SERVICE TO BE SAFE!)
Other or unspecified, Jul 21, 2017
AIR CONDITIONING QUITS WORKING WHILE SITTING STILL. DANGEROUS FOR CHILDREN AND OTHERS. QUITS IMMEDIATELY AT RED LIGHT OR IN PARK.
Other or unspecified, Jun 27, 2017
CLOCKSPRING MALFUNCTIONING IN STEERING WHEEL WHICH IS IMPACTING THE AIR BAG FUNCTIONALITY.