2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
919 reports, newest first.
Engine, Nov 19, 2018
SXT MODEL 82K MILES. WAS DRIVING ON THE HIGHWAY AND WAS ACCELERATING TO MOVE INTO RIGHT LANE WHEN THE ENGINE CUTOFF. I WAS ABLE TO COAST TO THE SHOULDER LUCKILY WITHOUT GETTING HIT. THE CAR WOULD POWER ON BUT THE ENGINE WOULD NOT START AT ALL. CHECK ENGINE LIGHT AND OIL LIGHT WERE LIT UP. CALLED FOR TOW. THE NEXT MORNING KIA EVALUATED THE CAR THE NEXT MORNING AND TOLD ME IT WAS AFFECTED BY THE ENGINE AND COOLING RECALL 17V224000. I HAD TAKEN MY CAR IN MONTHS PRIOR FOR THE SAME RECALL BUT WAS TOLD THAT I WAS NOT AFFECTED. THIS IS A VERY DANGEROUS THING TO HAVE HAPPEN TO DRIVERS ESPECIALLY AFTER BEING TOLD YOU ARE NOT AFFECTED.
Steering, Nov 9, 2018
WHEN I TURN MY STEERING WHEEL IT MAKES A CLICKING NOISE & VIBRATES AT TIME. MAKES NOISES WHEN II MA DRIVING ON LESS THAT SUPREMELY SMOOTH ROADS
Steering, Nov 5, 2018
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING THE VEHICLE, THE STEERING WHEEL BEGAN TO VEER LEFT AND RIGHT WITHOUT WARNING. THE CONTACT STATED THAT WHILE MAKING TURNS, THE STEERING WHEEL JERKED AND RESISTED, WHICH MADE IT DIFFICULT TO CONTROL. THE DEALER (UNIVERSITY KIA, 6519 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) WAS CONTACTED AND ADVISED THE CONTACT TO BRING THE VEHICLE TO THEM FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,590. *TT*JB
Electrical system, Air bags, Oct 29, 2018
CLOCKSPRING FAILURE CAUSES ON-STEERING WHEEL CONTROLS TO FAIL. KIA SERVICE DID NOT FIND ANY SERVICE CODES PRODUCED WHEN THE STEERING WHEEL VOLUME CONTROL SWITCHES, CRUISE CONTROL SWITCHES AND CELLPHONE SWITCHES DISPLAYED INTERMITTENT FUNCTIONALITY. FAILURE OF THE SWITCHES GENERALLY DISPLAYED UPON INITIAL START OF THE CAR AFTER SITTING OVERNIGHT OR AT THE END OF A WORK DAY. TEMPERATURES WERE CONSISTENTLY OVER 100 DEGREES F. DURING AN APPROXIMATE 1 HR 15 MIN SURFACE STREET AND FREEWAY COMMUTE (EACH WAY),SWITCHES WOULD FUNCTION AFTER A FEW MINUTES DRIVING, BUT THEN FAIL AGAIN. CORRECT FUNCTIONALITY WAS INCONSISTENT. AND DID NOT PERSIST. CAR WAS TAKEN IN SEVERAL TIMES FOR THESE ISSUES BUT NO CODES WERE PRODUCED. SERVICE REP SUGGESTED THAT THE CLOCKSPRING MAY BE INVOLVED, BUT RECOMMENDED ONLY THE REPLACEMENT OF THE FAULTY SWITCHES. VOLUME AND CRUISE CONTROL SWITCHES REPLACED, BUT AGAIN SHOWED INTERMITTENT FAILURES THAT WOULD NOT PRODUCE CODES. FINALLY, THE REPLACEMENT VOLUME SWITCHES AND THE CELLPHONE SWITCHES COMPLETELY FAILED; AGAIN, NO CODES WERE PRODUCED. KIA SERVICE NOTED THAT THE CLOCKSPRING IS INTEGRAL TO THE CORRECT FUNCTIONING OF THE STEERING WHEEL AIRBAG SYSTEM ALONG WITH ALL THE STEERING WHEEL SWITCHES. KIA SERVICE NOW CONFIRMS THAT A FAULTY CLOCKSPRING SHORTED OUT THE STEERING WHEEL SWITCHES; A NEW CLOCKSPRING, VOLUME CONTROLS AND CELLPHONE CONTROLS ARE BEING INSTALLED. AGAIN, PRIOR TO THE REPAIR, NO CODES WERE GENERATED FOR KIA SERVICE TO OBSERVE. PRIOR TO RELEASING THE CAR, THE SWITCHES WERE CHECKED FOR CORRECT FUNCTION, BUT FAILED. AT THAT POINT, THE CLOCKSPRING REPLACEMENT WAS INITIATED. NOTE: KIA SERVICE ALSO PERFORMED THE RECALL WORK ON THE ACU WIRING HARNESS DURING THIS SERVICE INCIDENT.
Engine, Oct 21, 2018
I WAS DRIVING ON THE HIGHWAY AT 65MPH WHEN THE PINGING STARTED. AFTER GETTING OFF THE HIGHWAY IT GOT LOUDER AS THE RPM DROPPED. BECOMING LOUDEST AT 3,000-4,000RPM. AT THIS POINT THE PINGING BECAME VERY LOUD. I PULLED OVER TO CONFIRM NOISE COMING FROM ENGINE. ENGINE BECAME ROUGH AS KNOCKING CONTINUED. POWER LOSS ENSUED AND I DROVE THE CAR SEVERAL MILES TO MY MECHANIC. HE CONFIRMED IT WAS A ROD KNOCK. I WAS TOLD A YEAR AGO, AT SAN DIEGO KIA, THAT MY ENGINE WOULD NOT SUFFER THE RECALL ISSUED FOR MY MODEL. THIS WAS A YEAR AGO. MAINTENANCE HAS BEEN KEPT UP WITH AND NO ACCIDENTS HAVE OCCURRED SINCE I ACQUIRED THE VEHICLE.
Steering, Electrical system, Air bags, Oct 16, 2018
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT ALSO STATED THAT THE BUTTONS ON THE STEERING WHEEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO KIA OF CERRITOS (LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Engine, Oct 15, 2018, fire
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALSO, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE HOOD WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TAKEN TO KIA OF GREENVILLE (2424 LAURENS RD, GREENVILLE, SC 29607, (864) 516-2700) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. AFTER THE ENGINE WAS REPLACED, FLAMES WERE DETECTED UNDER THE HOOD OF THE VEHICLE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND DECLARED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 141,000. *TT VIN IS INVAILD *JB
Power train, Oct 9, 2018
ENGINE LIGHT CAME ON WHILE DRIVING. WHEN STARTING CAR, IT'S NOT STARTING AS IT SHOULD AND STAKING LUGGING AND SLUGGISH WHILE DRIVING. COUNTRY ROAD DRIVING APPROXIMATELY 45 MPH..
Structure, Other or unspecified, Engine, Oct 4, 2018, fire
DRIVING MY 2012 KIA OPTIMA ON THE HIGHWAY. NOTICED THE SMELL OF SMOKE THEN VISUALLY SAW SMOKE. BEGAN TO PULL OVER AND FLAMES BEGAN TO BILLOW FROM UNDER THE HOOD. THE BRAKES WERE NOT OPERATIONAL. ROLLED TO A STOP AND EXITED THE VEHICLE. CAR WAS FULLY ENGULFED WITHIN A MINUTE.
Electrical system, Engine, Oct 2, 2018, fire
MY CAR JUST TURNED OFF WITH SEVERAL FLASHING LIGHTS WHILE DRIVING. I TRIED TO START THE CAR AND NOTHING BUT A SLIGHT TICK. I RETURNED TO THE CAR WITH JUMPER CABLES TO SEE IF IT WAS THE BATTERY AND BEFORE I TRIED THE JUMPER CABLES I TRIED ONE MORE TIME TO START AND THE ENGINEER CAUGHT ON FIRE. THE CAR DID NOT TURN OVER OR SEEMED TO BE RUNNING.
Engine, Oct 1, 2018, crash, fire
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (SUPERIOR KIA, 260 W. MITCHELL AVE, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY. THE ENGINE WAS REPLACED AND THE FAILURE WAS REMEDIED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD BOOMING NOISE WAS HEARD AND SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE COMPARTMENT. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN ONCOMING VEHICLE. AFTER EXITING THE VEHICLE, A LOUD EXPLOSION OCCURRED FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FRONT DRIVER SUSTAINED A MINOR HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE CRASH. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.
Air bags, Sep 25, 2018, crash
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES TO THE HEAD AND RIGHT HAND, WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Steering, Sep 17, 2018
STEERING WHEEL WOULD CLICK WHEN TURNING. THE BEGINNING OF THE TURN WAS NOT SMOOTH.NOW THE STEERING COLUMN RATTLES WHENEVER I HIT A BUMP IN THE ROAD
Engine, Sep 14, 2018, fire
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND STALLED WITHOUT WARNING. DURING THE FAILURE, A KNOCKING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE CONTACT EXITED THE VEHICLE, LIFTED THE HOOD, REMOVED THE OIL CAP, AND NOTICED SMOKE. FURTHERMORE, THE CONTACT SMELLED A BURNING ODOR AS SMOKE ESCAPED FROM THE VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
Steering, Sep 13, 2018
WHILE DRIVING, STEERING MAKES NOISE AND RATTLE. CONTACTED KIA DEALER IN FREMONT AND KIA CORPORATION ABOUT THE ISSUES. NO RESPONSE.
Steering, Sep 10, 2018
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL RATTLING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE. **TR CONSUMER STEERING WHEEL MAKES ABNORMAL NOISES WHEN DRIVING OVER BUMPY ROADS AND TURNING EVEN WHEN CAR ISN'T MOVING IT, MAKES A NOISE JUST BY MOVING STEERING WHEEL. UPDATED 10/26/18*JB
Engine, Sep 10, 2018
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 30 MPH, THE CONTACT HEARD A KNOCKING AND CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A SAFE AREA. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR CERTIFIED MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,600.
Engine, Sep 5, 2018
ENGINE SEIZED
Service brakes, Aug 25, 2018
2 DAY AGO I WAS DRIVING TO WORK ON THE FREEWAY AND MY CAR START ACTING WEIRD LIKE IT WANTED TO STOP, I PAID NO MIND. SO THEN THAT NIGHT COMING HOME FROM WORK IT START ACTING UP AGAIN, THIS TIME I SAW MY BRAKE LIGHTS TURN ON AND MY CAR STARTED SLOWING FIWN. I HAD LOST ACCELERATION I HAD NO RESPONSE TO THE GAS PEDAL. I WOULD STEP ON MY BRAKES THEN RELEASE AND THE LIGHTS WOULD GO BACK TO NORMAL. THIS HAPPENED THE WHOLE 45 MINS BACK HOME. SO THE NEXT MORNING I WAS DOING SOME RESEARCH ON WHAT COULD CAUSE THIS FOUND OUT THAT THE BRAKE SENSOR STOPPER WOULD NOT WORK PROPERLY ON THE KIA FORTE. BUT IT SEEMS THAT THIS HAPPEN TO THE KIA AS WELL. IT IS VERY DENGEROUS TRYING TO DRIVE LIKE THIS ESPECIALLY ON THE FREEWAY.
Electrical system, Engine, Aug 24, 2018, fire
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED BLACK SMOKE COMING FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO VALUE KIA (6915 ESSINGTON AVE, PHILADELPHIA, PA 19153, 215-937-1000) WHERE IT WAS DIAGNOSED THAT THE COOLING AND ELECTRICAL SYSTEMS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,630.
Air bags, Engine, Aug 22, 2018
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE INDICATOR KEPT ILLUMINATING AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ALTHOUGH THE FAILURES WERE IDENTICAL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE DEALER (DESTINATION KIA, 760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE ASSEMBLY FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Steering, Aug 12, 2018
CONTINUOUS CLICKING NOISE WHILE STEERING AT ALL SPEEDS. SOUNDS LIKE SOMETHING IS LOOSE IN STEERING COLUMN. WAS TOLD IT COULD BE STEERING COUPLER/
Air bags, Aug 8, 2018
AIRBAG WARNING LIGHT CAME ON AND STAYED ILLUMINATED.
Service brakes, Aug 7, 2018
BRAKE LIGHTS STAYED ON WHEN CAR WAS OFF CRUISE CONTROL LIGHT STAYED ON PROBLEMS WITH ACCELERATION TOOK TO DEALER THEY SAID IT NEEDED NEW BRAKE PEDAL SENSOR $160 TO REPLACE
Steering, Aug 7, 2018
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SAFELY PULLED OVER AS THE BODY OF THE VEHICLE VEERED FROM LEFT TO RIGHT DUE TO THE LOSS OF POWER STEERING ABILITY. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SELMA KIA (2775 AUTO MALL DR., SELMA, CA 93662, (559) 891-2300) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 155,000.