2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
919 reports, newest first.
Tires, Dec 6, 2012
THIS COMPLAINT IS ABOUT THE ONE OF MY TIRES. DURING AN OIL CHANGE AT THE DEALERSHIP WHERE I PURCHASED THE CAR, THE DEALERSHIP REPRESENTATIVE NOTIFIED ME OF A BUBBLE IN ONE OF THE TIRES. I PURCHASED THE CAR OCT (28), 2011. I DON'T KNOW THE EXACT DATE OF THE TIRE BUBBLE NOTIFICATION BY THE DEALER REP, BUT IT WAS DURING THE 2011 CALENDAR YEAR. THE REP STATED THAT UNFORTUNATELY THE DEALERSHIP DOES NOT WARRANTY THE TIRES! IS THERE ANY RECOURSE TO HAVE THAT OR ALL THE TIRES REPLACED? THE TIRE (ALL FOUR) IS A HANKOOK OPTIMO H431 225/45 R18 . 95V, RADIAL TUBELESS, MADE IN KOREA. *TR
Steering, Suspension, Electrical system, Nov 11, 2012
I BOUGHT THIS KIA OPTIMA SX IN MAY 2012 BECAUSE IT'S A BEAUTIFUL CAR, BASICALLY WITH NO HESITATION. MY FIRST DAY DRIVING IT, I THOUGHT THE STEERING FELT A LITTLE DIFFERENT, TIGHT, AND PULLED TO THE LEFT AND RIGHT AND VERY HARD TO KEEP IT GOING STRAIGHT. I THOUGHT TO MYSELF, WELL IT'S A BRAND NEW CAR AND HAS TO BE BROKEN IN A LITTLE MAYBE. ABOUT 500 MILES IN, PROBLEM DIDN'T GO AWAY, TOOK IT TO THE DEALER, THEY INSPECTED THE ALIGNMENT, SAID ALIGNMENT WAS OK, BUT THE PSI IN TIRES WAS A LITTLE OFF AND THAT IT SHOULD FIX THE ISSUE. NOTHING HAS CHANGED. WEEK LATER I TOOK IT IN AGAIN. WAS TOLD EVERYTHING IS UP TO SPEC, AND WAS TOLD I AM THE FIRST PERSON TO REPORT THIS KIND OF ISSUE WITH THE CAR. I GO HOME THAT NIGHT AND GOOGLE OPTIMA STEERING PROBLEM...THE SEARCH ENGINE GOES NUTS!!! THIS IS A ISSUE WITH THE OPTIMA SINCE 2011!!! I'M A TRUCK DRIVER AND I CAN BARELY STEER THIS CAR!!! HOW CAN THIS BE SAFE ON THE ROADS??? THERE IS THOUSANDS OF COMPLAINTS OF THIS EXACT PROBLEM!! WHEN MY WIFE DRIVES IT SHE TELLS ME SHE CAN'T EVEN TAKE A DRINK OF HER SODA BECAUSE SHE HAS TO PAY SO MUCH ATTENTION TO HOLDING THE WHEEL STRAIGHT!! I FEEL THE SAME WAY!! COME ON KIA!!! COME ON D.O.T. IT'S ONLY JUST A MATTER OF TIME BEFORE THIS CAR CAUSES A SERIOUS ACCIDENT!! OBVIOUSLY THE ELECTRONIC POWER STEERING ISN'T SAFE!! SO RECALL IT!! *TR
Power train, Oct 22, 2012
WHILE DRIVING APPROXIMATELY 25MPH I HEARD A LOUD 'BANG'. SHORTLY THEREAFTER, MY OPTIMA WOULD PERIODICALLY SHIFT GEARS VERY ROUGHLY ON DOWNSHIFTS. THERE WAS ALSO A 'CLANKING' NOISE PRESENT ON THE ROUGH DOWNSHIFTS OR WHEN THE OPTIMA WAS SHIFTED INTO REVERSE. UPSHIFTS WHILE ACCELERATING SEEMED TO FUNCTION NORMALLY. I IMMEDIATELY BROUGHT THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED. THE DEALERSHIP DETERMINED A BOLT HAD SNAPPED ON THE TRANSMISSION MOUNT CAUSING THE TRANSMISSION TO KNOCK INTO THE ENGINE WHEN IT SHIFTED. IT WAS THE BELIEF OF THE DEALERSHIP THAT THE BOLT HAD BEEN UNDER TORQUED WHEN IT WAS ASSEMBLED IN THE FACTORY. THE SUBFRAME AND A DENTED PIECE OF THE EXHAUST HAD TO BE REPLACED. THIS SEEMS VERY DANGEROUS TO ME, ESPECIALLY HAD IT OCCURRED ON AN EXPRESSWAY AT A HIGH RATE OF SPEED. *TR
Vehicle speed control, Equipment adaptive/mobility, Fuel/propulsion system, Oct 10, 2012
GAS PEDAL WOULD NOT WORK. AVIS PUTS RUBBER FLOOR MATS OVER CLOTH FLOOR MATS THAT HAVE HOOKS EMBEDDED IN TIME TO HOLD THE FACTORY FLOOR MATS IN PLACE. I DID NOT KNOW THEY HAD DID THIS. OVER THE COURSE OF SEVERAL HOURS OF DRIVING THE RUBBER FLOOR MAT SLID FORWARD UNDER THE GAS PEDAL RENDERING IT INOPERABLE; I COASTED OVER TO SIDE OF ROAD AND DISCOVERED THE PROBLEM, PULLED THE RUBBER FLOORMAT BACK TOWARDS THE FRONT SEAT AND IT HAPPENED A 2ND TIME A FEW HOURS LATER WHERE I LOST COMPLETE USE OF THE GAS PEDAL SO I PUT THE RUBBER MATS IN THE TRUNK. I REPORTED THIS TO AVIS. AN AVIS REP SAYS THIS IS A STANDARD CORPORATE POLICY SO THEY CAN SAVE WEAR ON THE CLOTH RUG STYLE FLOOR MATS. I ASKED THEM TO REEXAMINE THEIR CORPORATE POLICY. I HOPE YOUR AGENCY CAN REVIEW THIS PRACTICE AND MAKE A RECOMMENDATION TO AVIS. WITH ALL THE ISSUE SURROUNDING CAR ACCELERATOR PEDALS AND AFTER MARKET FLOOR MATS JAMMING THEM IT SEEMS THEY HAVE TAKEN LEAVE OF COMMON SENSE. *TR
Power train, Sep 24, 2012
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE RPMS REVVED ABNORMALLY HIGH BUT THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 10,500.
Service brakes, Sep 19, 2012
WHILE MOVING FORWARD AT APPROXIMATELY 5MPH, BRAKES WERE APPLIED TO STOP VEHICLE AND BRAKE WARNING LIGHT ILLUMINATED. SO FAR THE DEALERSHIP HAS REPLACED THE BRAKE BOOST PUMP- 3 TIMES, THE BRAKE VACUUM PUMP- 1 TIME, AND THE PARKING BRAKE SWITCH- 1 TIME. NONE OF THESE FIXES HAS FIXED THE PROBLEM. *TR
Vehicle speed control, Aug 31, 2012
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH WITH THE ECONOMY MODE ACTIVATED, THERE WAS A DELAYED RESPONSE UPON ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE RECURRED ON TWO DIFFERENT OCCASIONS. THE CONTACT EVENTUALLY DEACTIVATED THE ECONOMY MODE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Power train, Electrical system, Vehicle speed control, Engine, Aug 8, 2012
WAS SITTING AT LIGHT AND WENT TO TAKE OFF CAR FELT LIKE IT DIDN'T WANT TO SHIFT INTO GEAR AND HAD A LOUD ROUGH GRINDING NOISE, ALL LIGHTS ON THE DASHBOARD CAME ONE. BRAKE LIGHT, CHECK ENGINE LIGHT, COOLANT, ETC AND NONE OF THE GAUGES WERE WORKING. I STOPPED AT THE STORE AND WENT TO LEAVE THE CAR WOULD START UP BUT WOULDN'T GO INTO GEAR, IT WAS STUCK IN PARK. I HAD TO GET IT TOWED TO THE DEALERSHIP TO HAVE IT LOOKED AT. I HAD JUST HAD THIS SAME PROBLEM 1 WEEK AGO WHERE ALL THE LIGHTS WERE ON AND THE GAUGES WEREN'T WORKING AND THE DEALERSHIP HAD SUPPOSEDLY REPLACED THE FUSE PANEL BOX BUT THAT APPARENTLY DIDN'T FIX THE PROBLEM. I THINK THAT IT'S A COMPUTER OR ENGINE ISSUE. *TR
Service brakes, Aug 6, 2012
WHILE MAKING A LEFT TURN FROM TRAFFIC SIGNAL, BRAKE WARNING LIGHT ILLUMINATED. DEALERSHIP HAD JUST REPLACED BRAKE BOOST PUMP BECAUSE OF SAME PROBLEM. PARKING BRAKE WAS NOT ENGAGED, NO OTHER INDICATIONS WERE NOTED. VEHICLE BEING REPORTED TO THE STATE UNDER THE LEMON LAW. *TR
Vehicle speed control, Aug 3, 2012
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE FLOOR MAT ON THE DRIVER SIDE OF THE VEHICLE BUNCHED UP AROUND THE BRAKE PEDAL AND MADE IT HARD FOR THE CONTACT TO APPLY THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS GIVEN WINTER FLOOR MATS WITH TEETH TO HELP THE FLOOR MAT GRIP THE FLOOR OF THE VEHICLE. THE CONTACT STATED THE STANDARD FLOOR MATS WERE NOT SAFE BECAUSE THEY WOULD MOVE AROUND TOO EASILY. THE FAILURE MILEAGE WAS 250 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 9/10/12 *CN THE DEALER INSTALLED A SET OF ALL-WEATHER MATS, WHICH HAVE TEETH WHICH GRIP THE FLOOR MORE FIRMLY. UPDATED 09/24/12
Vehicle speed control, Jul 30, 2012, crash
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO THE MEDIAN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FRONT PASSENGER SIDE TIRE AND AXLE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED FOUR TIMES. THE FOURTH TIME THE FAILURE RECURRED, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT KNEE. THE FRONT PASSENGER SUSTAINED INJURIES TO THE NECK, BACK AND RIGHT ARM. THE REAR PASSENGER SUSTAINED INJURIES TO THE RIGHT LEG. THE PASSENGERS WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE DRIVER SOUGHT MEDICAL ATTENTION ON HIS OWN AFTER THE CRASH. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR THE BODY DAMAGE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASSIGNED AN ENGINEER TO REVIEW THE INFORMATION RELATED TO THE CRASH. AN ENGINEER DID NOT INSPECT THE VEHICLE. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY STATED THERE WERE NO DEFECTS WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Service brakes, Jul 27, 2012
WHILE TRAVELING IN TRAFFIC AT 40MPH THE BRAKE WARNING LIGHT ILLUMINATED. PARKING BRAKE WAS NOT ENGAGED AND NO OTHER INDICATIONS WERE NOTED. LIGHT RESET WHEN VEHICLE WAS RESTARTED. NO STORED CODES FOR THE FAULT. STILL WAITING FOR KIA MOTOR COMPANY TO CORRECT THIS DEFECT. DEALERSHIP DOES NOT HAVE AN ANSWER TO THE PROBLEM AND KIA CONTACT ON WEBSITE IS INOPERABLE, SO UNABLE TO CONTACT MANUFACTURER. *TR
Service brakes, Jul 24, 2012
WHILE ACCELERATING TO 45 MPH, BRAKE WARNING LIGHT ILLUMINATED. PARKING BRAKE WAS NOT ON. NO OTHER INDICATIONS NOTED. DEALERSHIP WAS CONTACTED IMMEDIATELY. DEALER SUGGESTED THAT NEW BRAKE BOOST PUMP MAY BE DEFECTIVE AND WANTS TO REPLACE IT AGAIN. PART IS ON ORDER. *TR
Service brakes, Jul 24, 2012
WHILE ACCELERATING AWAY FROM STOP LIGHT THE BRAKE LIGHT ILLUMINATED. NO OTHER INDICATORS, NO OTHER MALFUNCTIONS. PARKING BRAKE WAS NOT ON. DEALER WAS CONTACTED IMMEDIATELY, BUT HAD NO SOLUTIONS TO THE PROBLEM. THIS IS A RECURRING PROBLEM. THE DEALER HAS TRIED SEVERAL THINGS TO FIX PROBLEM WITH NO RESULTS: 1ST TIME- CHECKED FOR STORED CODE. NO CODES STORED. RESET LIGHT BY RESTARTING CAR 2ND TIME- DISCONNECTED/RECONNECTED ELECTRICAL CONNECTOR AT BRAKE BOOST PUMP. RESET LIGHT 3RD TIME- REPLACED BRAKE BOOST PUMP 4TH TIME- REPLACED PARKING BRAKE SWITCH AT THE CURRENT TIME, DEALERSHIP HAS NO SOLUTIONS, OR POSSIBLE FIXES FOR THE ILLUMINATING BRAKE INDICATOR LIGHT. AWAITING CONTACT FROM DEALERSHIP WITH POSSIBLE SOLUTION. *TR
Vehicle speed control, Fuel/propulsion system, Jul 20, 2012
FOR 3 TO 5 SECONDS, NO RESPONSE FROM ENGINE AT IDLE WHEN ACCELERATOR DEPRESSED AND THE CAR IS STOPPED (E.G., FOR TRAFFIC SIGNAL). THEN, WITHOUT WARNING, THE ENGINE WENT FROM IDLE (ABOUT 800 RPM) TO RAPID (SURGING) ACCELERATION, OFTEN WITH SCREECHING TIRES. THIS OCCURRED EACH TIME I STARTED FROM A STOPPED POSITION DURING A 493-MILE TRIP. THERE WAS NO PROBLEM AFTER I REACHED MY TARGET DRIVING SPEED. *TR
Service brakes, Jul 18, 2012
WHILE ACCELERATING AWAY FROM A STOP LIGHT THE BRAKE LIGHT ILLUMINATED. EMERGENCY BRAKE WAS NOT ON. DEALERSHIP HAD JUST REPLACED THE BRAKE BOOST PUMP LESS THAN 300 MILES EARLIER BECAUSE OF THE SAME PROBLEM. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY REPLACED THE PARKING BRAKE SWITCH. *TR
Visibility/wiper, Jul 10, 2012
DRIVING ALONG INTERSTATE, ABOUT TO MERGE INTO TRAFFIC WHEN MIRROR SUDDENLY JUST FELL OFF! THE ONLY THING THAT KEPT IT FROM COMPLETELY FALLING OFF WAS THE CABLE RUNNING INTO THE DOOR. TOOK IT TO THE DEALER WHO SAID "THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE!" IT WILL BE 4 DAYS BEFORE MY MIRROR GETS REPLACED! THIS CAR IS NOT SAFE TO DRIVE IN IT'S CURRENT CONDITION. *TR
Service brakes, Jul 2, 2012
06/18/12- WHILE ACCELERATING FROM A STOP LIGHT THE VEHICLE BRAKE LIGHT ILLUMINATED. LIGHT WOULD NOT GO OUT UNTIL IGNITION WAS TURNED OFF AND VEHICLE RESTARTED. CAR TAKEN TO DEALER WHO HAD NO SOLUTIONS. *JS 06/27/12- WHILE ACCELERATING UP A HILL, 30MPH, THE VEHICLE BRAKE LIGHT ILLUMINATED. LIGHT WOULD NOT GO OUT UNTIL VEHICLE RESTARTED. TOOK TO DEALER WITH LIGHT ILLUMINATED, NO STORED CODES, AND NO SOLUTIONS. 07/02/12- WHILE ACCELERATING FROM STOP LIGHT, THE VEHICLE BRAKE LIGHT ILLUMINATED. DURING SUDDEN STOP, DUE TO TRAFFIC, ANTILOCK BRAKES FAILED TO ENGAGE, VEHICLE REAR BRAKES LOCKED UP, AND CAR STARTED TO FISHTAIL LEFT. CALL MADE TO DEALER. WAS TOLD SOMEONE WOULD RESPOND. NO RESPONSE. *JS
Engine, Jun 27, 2012, crash
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH THE CONTACT CRASHED INTO A CURB, CAUSING THE FRONT AND REAR DRIVER SIDE TIRES TO DEFLATE. THE VEHICLE SUDDENLY STALLED. THE CHECK ENGINE AND ACTUATOR WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 970.
Seats, Visibility/wiper, Jun 25, 2012
I PURCHASED THIS NEW CAR IN JANUARY AND HAVE HAD A DIFFICULT TIME ADAPTING TO THE BLIND SPOTS OUT OF THE REAR WINDOW. THE SAFETY FEATURES OF THIS CAR ARE AMAZING EVEN WITH WHAT I BELIEVE IS 1 EXCEPTION. THE REAR HEADRESTS OF THIS CAR WERE DESIGNED TOO LARGE. EVEN IN THE DOWN POSITION THESE HEADRESTS BLOCK NEARLY 2 THIRDS OF THE REAR WINDOW VISIBILITY. SELECTING SAFETY OVER LOOKS I'VE COMPLETELY REMOVED BOTH REAR HEADRESTS (THEY SLIDE RIGHT OUT) AND CARRY THEM IN THE TRUNK IF PASSENGERS SITTING IN THE REAR REQUEST THEM. MY SUGGESTION IS THAT KIA PRODUCE AND RETROFIT LOWER SLEEKER HEADRESTS FOR THE REAR THAT ARE 1/2 AS HIGH AS THE CURRENT. DEALERS COULD PROBABLY SWAP THEM OUT AND KIA COULD REUSE OVERSEAS IF THEY CHOOSE. PLEASE CONTACT ME VIA EMAIL IF PHOTOS ARE NEEDED BUT FOR THE MOST PART YOUR DEPARTMENT COULD LOOK AT ANY 2012 OPTIMA AND SEE WHAT I SEE. ONCE AGAIN, THIS IS AN AMAZING CAR BUT I SEE THIS AS A SAFETY IMPROVEMENT / CONCERN. THANK YOU *TR
Air bags, Seat belts, Jun 15, 2012, crash
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT A TRAFFIC STOP, THE VEHICLE WAS REAR ENDED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELT DID NOT RETRACT TO LOCK HER IN, WHICH CAUSED HER TO STRIKE HER HEAD ON THE PILLAR NEXT TO THE WINDSHIELD. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 6,900.
Steering, Suspension, Jun 13, 2012
VEHICLE HARD TO CONTROL AND STEER STRAIGHT, ESPECIALLY AT HIGHWAY SPEEDS. SEVERE PULL TO THE LEFT, THOUGH OCCASIONALLY IT DRIFTS TO THE RIGHT. AT CITY SPEEDS, THE STEERING PROBLEM IS NOT AS NOTICEABLE. I TOOK THE CAR TO THE DEALER, AND THEY CHECKED THE ALIGNMENT. MINOR ADJUSTMENTS, AND TIRE INFLATION CHANGE, RESULTED IN NO SIGNIFICANT CHANGE IN THE PROBLEM...IT REMAINS SEVERE. IF YOU LET GO OF THE STEERING WHEEL, THEN THE CAR SWIFTLY MOVE ACROSS TO THE LEFT LANES. *TR
Steering, Suspension, Jun 3, 2012
BRAND NEW VEHICLE PULLED TO RIGHT AND ALSO DRIFTED LEFT TO RIGHT AT 8 MILES ON HIGHWAY WITH A SPEED OF 55. I THOUGH ALL THAT IT NEEDED WAS A SIMPLE ALIGNMENT I TOOK IT BACK TO THE DEALER AT JUST UNDER 3000 MILES AND THE TECH DROVE IT AND TOLD ME IT WAS FINE I JUST NEED TO GET USED TO IT. THIS CAR DID NOT DRIVE LIKE THE 2 THAT I HAD DRIVEN BEFORE I PURCHASED IT. THE TECH DID AN ALIGNMENT AND SAID THE REAR WHEEL WAS OFF FROM THE FACTORY . THE CAR STILL DID THE SAME THING IT FELT LOOSE AND DRIFTED ON HIGHWAY AND STRAITWAYS. I TOOK IT TO ANOTHER DEALER THAT DAY AND THE TECH DROVE IT FOR 30 SECONDS AND NOTICED THE STEERING IS WAS NOT RIGHT.HE SPENT A GREAT DEAL OF TIME PERFORMING AN ALIGNMENT AND ONCE I DROVE IT WAS FINE. THERE WAS A SLIGHT PULL TO THE RIGHT BUT MOST CARS DO HAVE THAT. THE TECH GAVE ME A PRINT OUT OF THE ALIGNMENT AND THE FRONT CAMBER WAS NOT TO FACTORY SETTINGS HE TOLD ME THAT HE COULD NOT ADJUST IT. AFTER DRIVING 700 MILES LATER THE LOOSE FEELING AND THE DRIFTING RETURNED. I HAVE CONTACTED THE ORIGINAL DEALER AGAIN AND I AM HOPING FOR A RESOLUTION SOON. *TR
Steering, Other or unspecified, Electronic stability control (ESC), May 30, 2012
THE VEHICLE STEERING SEEMS TIGHT WHICH IS FINE, BUT WHEN ACCELERATING BETWEEN 30-45 MPH THE VEHICLE VEERS OFF TO THE LEFT. I AM READING THAT THIS IS NOT NORMAL FOR THIS VEHICLE. THIS IS AN ISSUE AND I BELIEVE NEEDS TO BE FIXED. *TR
Seats, May 30, 2012
THE FRONT PASSENGER SEAT IS AS LOW AS IT CAN GO AND THERE IS NO ADJUSTMENT TO HEIGHTEN THE SEAT. THE VEHICLE IS NOT CHEAP AND YOU WOULD THINK THAT THE PASSENGER WOULD BE ABLE TO ADJUST THE HEIGHT OF THE SEAT. PASSENGERS CAN SLIDE DOWN EASILY WITH THIS FEATURE/OPTION GONE. NOT ALL PASSENGERS ARE UNDER 5'10 AND THIS IS NOT GOOD. *TR