2012 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 919 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Optima model years with reports.
Of the 2012 reports, 25 involved a crash and 77 involved a fire. 34 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
919 reports, newest first.
Service brakes, Hydraulic, Feb 5, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Feb 2, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine, Feb 1, 2024
When attempting to acceleate rapidly, as if passing someone, the car will decelerate and eventually die, leaving you stranded on side of road or in the highway.
Other or unspecified, Feb 1, 2024
Paint is peeling off top of my car and also along windshield and hood of my car.
Service brakes, Hydraulic, Jan 31, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, there was white smoke coming from the rear of the vehicle. In addition, the contact smelled burning fumes on the interior of the vehicle. The vehicle was taken to the dealer. The contact stated that the dealer cleaned up some spilled oil underneath the hood. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Electrical system, Service brakes, Jan 26, 2024
While driving will will get “hybrid system. Warning check brakes”. Car will loose acceleration. After turning car off for five minutes, error goes away and car drives. Happens for no reason and has occurred 4 times in the last week
Service brakes, Hydraulic, Jan 26, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Jan 24, 2024
2012 Kia Optima snow white pearl paint. A few months ago the paint started bubbling and then flaking off. There are areas all over the car with bubbles and missing paint. This is a latent defect in the paint process, not a warranty issue. Every area of the car is affected. Kia needs to accept responsibility for their defect and fix this paint problem.
Fuel system, Gasoline, Engine, Jan 23, 2024
The contact owns a 2012 Kia Optima. The contact stated while driving at approximately 55 MPH, the vehicle hesitated. The vehicle lost motive power and was slow to accelerate. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump was failing. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The approximate failure mileage was 88,800.
Service brakes, Hydraulic, Air bags, Jan 23, 2024
The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 129,000. VIN tool confirms parts not available.
Electrical system, Engine, Jan 12, 2024
It has started burning oil, we have to continually check it. There are no leaks but oil burns too fast, we check it almost daily.
Engine, Jan 10, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 80 MPH, the vehicle stalled. The vehicle was placed in neutral(N) and steered to the side of the roadway. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Service brakes, Hydraulic, Jan 8, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, his wife observed a burning odor inside the cabin. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised that parts were not yet available. The failure mileage was 158,000.
Service brakes, Hydraulic, Jan 5, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Engine, Jan 4, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, stalled, and failed to restart. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,450. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jan 2, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Dec 29, 2023
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Dec 27, 2023
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Dec 26, 2023, fire
The contact owned a 2012 Kia Optima. The contact stated while driving approximately 50-60 MPH with someone in the front passenger seat, she noticed smoke, and then fire coming from underneath the hood. There was no warning light illuminated. The contact immediately veered to the side of the road. Both the contact and her passenger exited the vehicle. The contact stated that the fire extended significantly and the vehicle burned from the front end to the rear seats. The fire department extinguished the fire. The contact could not confirm whether a fire department report and a police report were filed. There were no injuries sustained. The vehicle was towed to a tow lot, where it was totaled. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) that she related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 130,000.
Service brakes, Hydraulic, Dec 22, 2023
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Other or unspecified, Engine, Dec 22, 2023
When driving the vehicle the engine light is on & under the hood is smoking . It smells like burnt rubber or just burning something. This started happening right after the engine light came on. It’s not safe to drive my vehicle at this point
Service brakes, Hydraulic, Exterior lighting, Dec 22, 2023
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated after pulling up to her residence and exiting the vehicle, the contact observed that there was smoke coming from the passenger’s side headlight. The contact drove the vehicle to a local dealer where it was diagnosed; however, the dealer could not determine the cause of the smoke. The failure mileage was approximately 113,000. VIN tool confirms parts not available.
Electrical system, Dec 21, 2023
I received a safety call notice my car was still working fine I’m waiting for the next notice according to this notice and my car breaks down still no notice said to call the number on it I did nothing, THE CAR STOPPED IN MIDDLE OF THE FREAKIN TRAFFIC ON A GREEN LIGHT ALL CARS GOING FAST BEEPING AT ME AND MY CAR WONT TURN ON ITS RAINING AND MY HUSBAND IS PASSENGER THANK GOD MY BABY WASNT W ME BUT WHAT IF SHE WAS , I expect Kia to answer and NOT CHARGE ME TO COME GET ME WHEN ITS THEIR FAULT THE CAR DOESNT WORK WHAT IF WE GOT HIT MY CHILD WOULD OF LOSTVHER PARENTS WE COULD OF REALLY BEEN HIRT SMOKE EVRYWHERE CAR STINKS LIKE ITS BURNING UP I REALLY THOUGH WE WHERE ABOUT TO EXPLODE THE WAY IT SMOKED UP AND SMELLED SO BAD CARS PASSING BY JUST THINKING YOU CANT GWT OFF AN HAVE TO STAY PUT UNTIL THEY STOP I COULD HAVE DIED
Steering, Dec 19, 2023
MDPS Flex Coupler worn out & caused play in steering wheel.
Electrical system, Dec 18, 2023
Still no remedy for fve safety recall and my car continues to smoke leaving it unable to be driven.