2013 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,383 owner complaints filed for this model year. This is the highest complaint count among 20 Optima model years with reports.
Of the 2013 reports, 48 involved a crash and 114 involved a fire. 36 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
A fuel leak can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
Campaign 22V093000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
Campaign 20V100000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints: service brakes
114 reports, newest first. Show all
Service brakes, Engine, Aug 31, 2023
I was driving the car and my engine shut off completely it will no start back up.
Other or unspecified, Service brakes, Engine, Aug 21, 2023, crash
I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.
Power train, Service brakes, Exterior lighting, Jul 25, 2023
The contact owns a 2013 Kia Optima. The contact stated while parking the vehicle and attempting to turn off the vehicle, the message “Shift to Park” was displayed. The contact restarted the vehicle, shifted the vehicle into drive and then shifted back to park and the contact was able to shut off the vehicle. The vehicle was not diagnosed. On another occasion, the contact stated while pulling out the driveway the brakes applied unintendedly with the brake light remaining illuminated. The traction control warning light, the ABS warning light, the auto lock warning light illuminated and the code “EPB auto hold” was displayed. The contact shut off the vehicle, but the failure persisted. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 155,000.
Steering, Vehicle speed control, Service brakes, Jun 22, 2023
The ESC kight keeps turning on . The brake lights wont turn off, it wont let me accelerate while im driving at different speeds or it will decelerate abruptly. Yes its available for inspection. My safety and the safety of my two young children were at risk multiple times. This is my daily driver. And i was driving them to school when the car would not let me accelerate and someone almost hit me from the back. Also it happened to us on the freeway a few times as we are driving 65 mph the car decelerates abruptly almost causing major accidents while my children are in the vehicle with me. Not yet , i called the nearest kia dealer and they didnt have appointment ls until july - august. There were no warning lights at all. At first we didnt know what was the problem. After the few times it happened then the ESC light turned on and it stays on. Also the brake light wont turn off even when the car is off.
Service brakes, Engine, Jun 15, 2023
On June 12th myself and two friends were traveling on a rural two-way traffic hwy. As I was attempting to pass another vehicle, the car lost all power. I was barely able to avoid a head on collision. I pulled over to the side of the road which had only enough shoulder to fit my car and there was white smoke coming from under the hood. All the dashboard lights were lite after I pulled over, but nothing prior to the car losing power. I was on a curve in a dead zone for our cell phones. After opening the hood, white smoke was billowing out, and I could smell what smelled like burnt rubber. Once the car cooled off, I was going to attempt to start it, but I could not depress the brakes. The brake pedal was stuck. We managed to get a ride to an area where I could call to have the car towed to a private mechanic, who told me the motor had seized. I just purchased this car in March 2022. Nothing was ever mentioned to me by the dealer of any recalls or any other issues with the car. They made me sign a paper stating I was buying the car as is, which I see now should have been a red flag. The Dealer was San Jose Kia in California, and I'm very angry that they would knowingly sell me a defective car, risking not only my self but my family and friends.
Service brakes, Jun 5, 2023
hybrid system warning safely stop and do not drive with some kind of brake warning and then the brakes were basically non existent. Could not brake had to coast to a stop in a neighborhood very scary
Electrical system, Service brakes, Engine, May 28, 2023, fire
My car is a total lost. Car caught fire while I was driving with my 2 Daughters. Brakes went out had to jump out of car.
Service brakes, Hydraulic, Fuel system, Gasoline, Mar 29, 2023
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the contact stated that while driving at an undisclosed speed, the ABS warning light, the traction control warning light, the check engine warning light illuminated then several other unknown warning lights started to illuminate. The contact then stated that the vehicle hesitated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the hydraulic electronic control unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was not repaired. Additionally, the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 173,000.
Service brakes, Jan 11, 2023
I have 2 separate issues. 1. Anti-lock brakes don't always work properly. They have locked up in the rain many times. 2. My white pearl paint started chipping two years ago and now has large spots missing with bubbling in other areas.
Service brakes, Apr 23, 2022, crash
When leaving work on 1/6/22, I didn't let my car warm up for more than 1 minute because I was in a hurry to get home. It was very cold - I think -10 if I remember right - and I had just passed through an intersection about 2 blocks from work where road construction closed the road to one lane. The car in front of me stopped because someone in front of him was turning. I had plenty of time to stop & hit my brakes but had no response, much like not having power brakes, but the pedal felt very firm. As cold as it was, there was no ice or snow & the road was dry. I had no traction control or ABS lights come on & ended up rear-ending the car in front of me. The police came & made a report & I came home & checked KIA forums to see if this had ever happened to anyone else but didn't find anything. I explained it to my KIA service advisor but they found nothing wrong & had no explanation. I thought I had maybe imagined it until it happened again, also on a very cold morning, about 2 weeks later in my own driveway. Just no response of the brakes. I couldn't push the pedal hard enough to stop the car. I also mentioned it to my insurance adjuster who just said to let them know if I found out anything further, which I didn't. I never thought to report it here until my husband had an issue with his car recently & was advised to do so. Even extreme cold should not affect a system as important as the brakes on a car & I believe this is a major safety concern. My accident was minor because I was not traveling at a high rate of speed & was at a safe distance, but the brake failure was still the cause of the accident. When the failure happened in my driveway, I had braked when pulling onto the road but didn't stop. If another car was coming or I was pulling out at the end of my street where there are 4 lanes of 45mph traffic, this could have been disastrous! Please notify me of any steps taken by KIA to remedy this issue. Thank you.
Service brakes, Apr 22, 2022
Breaks went completely out while driving on freeway. Was diagnosed And this is the technician story verbatim VERIFIED CUSTOMER CONCERN CAN HEAR GURGGLING NOISE COMING FROM BRAKE AREA EVEN WHEN VEHICLE IS OFF. WHEN MOVING VEHICLE INTO STALL. ALL BRAKE SYSTEM FAILED AND CHECK BRAKE SYSTEM WARNING CAME ON. INSPECTED FLUID LEVEL. FLUID LEVEL OK AT THIS TIME. WITH VEHICLE OFF CAN HEAR ESC MODULE ACTUATING. CONNECTED KDS AND PERFORMED ACTUATION TEST. ACTUATION TEST FAILED. RECOMMEND REPLACING ESC MODULE AND BRAKE PEDAL ASSEMBLY AND RETEST CUSTOMER DECLINES TO REPLACE AT THIS TIME -DISCOUNTED RATE: $4839 PLUS TAX (NEED TO ORDER) -REG RATE: $5400 PLUS TAX (NEED TO ORDER) Manufacturer is denying any responsibility to repair. I contacted a lawyer who said the manufacturer is responsible for safety defects.
Vehicle speed control, Service brakes, Apr 15, 2022
Traction control is too sensative. I was in a stop sign. Then tried to press the acceleration but vehicle lost power. Too sensative traction control caused me to stall in the middle. There were car coming from the left or right to me. I am glad I was at safe distance and could regain control of the car.
Electrical system, Service brakes, Engine, Apr 7, 2022
Was driving on a busy street. Went to accelerate, car wasn’t getting gas. Brakes seized and steering wheel seized. Had to drift off the road since the whole car died.
Service brakes, Feb 11, 2022
I put gas in my car and my hand and mileage did not move and my brakes feel stuck after I release my foot and press the gas aldeco put a protective cap Over something when they change my oil and I keep having to have my brake fluid flushed and refilled
Electrical system, Service brakes, Engine, Sep 27, 2021
"Hybrid System Warning Safely stop and Do not Drive" has appeared multiple times. First time, brake fluid was flushed and car appeared to operate normally afterwards. 3 months later, now, happened twice within two weeks. Apparently, a very common issue. The car shuts down and I am forced to coast/pullover/stop without any power from the engine and was fortunate this did not occur in an intersection. Others have noted the occurrence on the freeway. Like other, when I took the car in, no error codes were seen as the warning light had turned off so the mechanics do not know what the issue is. How does Kia not know what the issue is when the car could shut down, become inoperable suddenly? Once the warning light comes on, the brakes semi-lock and one is luck enough to get to safety, to pull over... Does someone have to be injured or worse for KIA to do something or for the NHTSA TO DO SOMETHING?? 1) https://www.optimaforums.com/threads/2013-optima-hybrid-hybrid-system-warning-check-brake-message.170498/ 2) https://www.kiaownersclub.co.uk/threads/how-to-fix-check-hybrid-system-warning-unable-to-charge.45921/ 3) https://www.reddit.com/r/kia/comments/lk6wvt/2013_kia_optima_hybrid_system_warning_i_dont_know/ 4) http://www.arfc.org/complaints/2012/kia/optima_hybrid/engine/problem.aspx 5) https://www.carproblemzoo.com/kiamotor/optimahybrid/equipment-problems.php 6) https://www.consumeraffairs.com/automotive/kia-optima.html?page=5 7) https://www.cargurus.com/Cars/Discussion-c23349_ds1010763
Electrical system, Exterior lighting, Service brakes, Apr 6, 2021
WHEN I START THE CAR THE REAR BREAK LIGHTS FLICKER RAPIDLY WHEN I PRESS THE BREAKS THE 3RD BREAK LIGHT WON'T LIGHT UP AT ALL, SO THE ONLY TWO BREAK LIGHT STOP WORKING, IT CAUSES THE ANTI TRACTION CONTROL WARNING LIGHT AND THE AUTO-HOLD WARNING LIGHTS TO COME ON.
Electrical system, Air bags, Service brakes, Feb 24, 2021
MULTIPLE RECALLS ON CAR - BEEN HAVING SIGNIFICANT ISSUES FROM ELECTRICAL TO BREAKS.
Service brakes, Dec 27, 2020
SUDDENLY THE BRAKES WERE APPLIED TO THE CAR ON THE ROAD WHILE DRIVING AT 55 MPH ON A HIGHWAY. IF THERE WERE ANY CARS BEHIND ME, I WOULD HAVE GOTTEN REAR ENDED, AT A VERY HIGH SPEED, POTENTIALLY RESULTING IN SEVERE INJURY. I WAS NOT ABLE TO DRIVE THE CAR ANYTHING MORE THAN 5MPH DUE TO THE BREAK CONSTANTLY BEING APPLIED TO THE CAR RESULTING IN ME NOT BEING ABLE TO MERGE ACROSS THE HIGHWAY SAFELY TO THE SIDE. THE CAR GAVE THE "CHECK BRAKE" ALERT ALONG WITH "HYBRID SYSTEM FAILURE". THE KIA DEALERSHIP IN FREMONT, CALIFORNIA DIAGNOSED THE ISSUE. ATTACHED IS THE DIAGNOSIS REPORT. THERE WAS A BRAKE FLUID LEAK INSIDE THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU), POSSIBLY RESULTING IN AN ELECTRICAL SHORT. THAT IS EXACTLY SAME ISSUE AS KIA RECALL 20V519000 ISSUED IN AUGUST 2020. IF THE HECU SHORT CIRCUITS, THERE IS AN INCREASED RISK OF AN ENGINE COMPARTMENT FIRE. KIA NEEDS TO ADD THIS VIN TO THE RECALL. IT'S SAME YEAR MODEL AS RECALL. DEALER ADVISED TO REPLACE A PART 58620-4U301. KIA SHALL PROMPTLY ADDRESS THIS ISSUE. GREATLY APPRECIATE IT.
Service brakes, Dec 17, 2020
FIRST I HAD TO REPLACE MY TRANSMISSION THEN I STARTED GETTING A WARNING MESSAGE STATING HYBRID SYSTEM WARNING SAFETY. FOLLOWED BY CHECK BRAKES WARNING. THIS OCCURED WHILE I WAS AT A STOP LIGHT.THE BREAKS COMPLETELY GO OUT AND BEGIN TO MAKE A LOUD GRINDING SOUND. ONCE I SHUT THE CAR OFF FIR ABOUT 30-60 MINUTES THE LIGHT GOES OUT UNTIL THE NEXT OCCURANCE. PRIOR TO LOSING ALL BREAK CONTROL THE CAR IS FINE. THIS PERSISTED TO A POINT THAT I CANNOT DRIIVE THE VEHICLE. THE DEALERSHIP FINALLY DIAGNOSED THE ISSUE AS A HYDRAULIC PROBLEM AND COULD BE FIXED FOR $2700. THIS IS A KIA MANUFACTURING ISSUE AND KIA SHOULD BE RESPONSIBLE TO FIX IT. I DID SUBMIT A COMPLAINT TO KIA CONSUMER AFFAIRS TO NO AVAIL. PLEASE HELP WITH THIS ISSUE OR PUT THIS ON A RECALL LIST. THIS IS A SAFETY HAZARD.
Service brakes, Sep 7, 2020
MY BRAKES ON MY 2013 KIA OPTIMA HAVE A DEFECT WHEN TURN ON CAR THE SWITCH GEAR CHANGES TO P R D AND ANY GEAR WITHOUT ME PUTTING MY FOOT ON THE BRAKE TO PUT THE SWITCH GEAR IN PLACE AND IT SMELLS LIKE A GASOLINE SMELL WHEN I DRIVE MY CAR I DON'T KNOW IF THAT'S A BRAKE FLUID LEAK ARE WHAT BUT I WAS JUST NOTIFIED THAT ON CONSUMERS AFFAIRS KIA HAS A RECALL ON YEAR 2013 TO 2015 KIA CARS AND HYUNDAI CARS. SOME CARS HAVE BEEN CATCHING ON FIRE. KIA RECALL LINK HTTPS://ABCNEWS.GO.COM/US/WIRESTORY/HYUNDAI-KIA-RECALL-VEHICLES-LEAKS-FIRES-72793532 AND ON CONSUMERS AFFAIRS KIA RECALL BRAKE FLUID LEAK CARS ON FIRE LINK HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/HYUNDAI-KIA-RECALLS-NEARLY-600000-CARS-OVER-DEFECT-THAT-CAN-CAUSE-VEHICLES-TO-CATCH-FIRE-090420.HTML
Service brakes, Air, Engine, Aug 12, 2020, fire
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOSIE WHEN STARTED. THE CONTACT STATED THAT THE KEY WAS IN HER HAND AND THE CAR WAS OFF BUT STILL WAS HEARING THE NOISE. WHEN SHE OPENED THE HOOD TO DISCONNECT THE BATTERY AND WALK AWAY WITH THE KEYS IN HER HAND, THERE WAS A LOUD POP AND SMOKE STARTED TO COME FROM THE ENGINE. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT THAT IT LOOKED LIKE THE ABS BRAKE MODULE CAUGHT FIRE AND THEY EXTINGUISHED THE SMOKE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERRA KIA (12304 30 MILE RD, WASHINGTON, MI 48095) AND WAS DIAGNOSED THAT THE ABS BRAKE MODULE AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET DUE TO PART NEEDED TO BE ORDER. THE CONTACT STATED THAT THE VEHICLE WAS UNDER AN INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Suspension, Service brakes, Oct 23, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Service brakes, Sep 5, 2019
WHILE DRIVING ON THE INTERSTATE THE CAR BEGAN TO LOSE POWER EVEN THOUGH I HAD MY FOOT ON THE GAS PEDAL. ONCE HOME, AFTER TURNING THE CAR OFF I NOTICED THAT THE BRAKE LIGHTS WERE STILL ON. DRIVING THE NEXT MORNING WE PAID ATTENTION TO THE BRAKE LIGHT IN THE REAR WINDOW AND EVERY TIME THE CAR WOULD START TO SLOW DOWN OR SEEM TO LOSE POWER THE BRAKE LIGHT WAS ON. IT IS ALMOST AS IF THE BRAKES ARE ENGAGING ON THEIR OWN. YOU COULD SEE THE LIGHT FLICKERING BUT IF YOU HOLD YOUR FOOT UNDER THE PEDAL TO KEEP IT FROM MOVING THERE WAS NO ISSUE.
Electrical system, Exterior lighting, Service brakes, Mar 14, 2019
BRAKE LIGHTS WILL NOT GO OFF AFTER I TURN OFF MY CAR. SOMETIMES THE BRAKE LIGHTS AND BACK LIGHTS POPS ON EVEN WHEN THE CAR IS OFF AND WILL NOT TURN OFF. THE SLIPPERY WHEN WET LIGHT STAYS ON AT ALL TIMES. WHEN I AM DRIVING THE CAR AND I HAVE TO USE THE BRAKES TO STOP AT A RED LIGHT OR STOP SIGN THE CAR MOVES VERY SLOWING AND STALLS. SOMETIMES WHEN I AM DRIVING THE CAR LOOSES POWER. I WAS DRIVING ON THE INTERSTATE TWICE AND THE CAR JUST LOST POWER AND BEGAN TO SLOW DOWN. THIS WAS A HUGE SAFETY CONCERN. NOW THE CAR HAS NO POWER.
Service brakes, Mar 12, 2019
BRAKES SOMETIMES DON'T RESPOND, IT MADE A SOUND FROM THE BRAKES THE OTHER DAY, MY BRAKES STOP LIKE IF THERE IS SNOW ON THE STREETS