2013 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,383 owner complaints filed for this model year. This is the highest complaint count among 20 Optima model years with reports.
Of the 2013 reports, 48 involved a crash and 114 involved a fire. 36 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
A fuel leak can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
Campaign 22V093000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
Campaign 20V100000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
1,383 reports, newest first.
Engine, Mar 7, 2019, fire
WHILE DRIVING OFF THE INTERSTATE THE KIA OPTIMA STARTED TO SMOKE AND WHEN PULLED OVER FLAMES STARTED TO COME FROM THE HOOD(CAR STILL ONE). THE FLAMES ONLY GOT BIGGER AND EVENTUALLY TOTALED THE VEHICLE .
Vehicle speed control, Engine, Fuel/propulsion system, Mar 6, 2019
I WAS DRIVING AROUND 45 MILES AND HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE. THIS HAPPENED ABOUT 3 MORE TIMES ON THE WAY TO THE DEALERSHIP. BROUGHT IT TO THE DEALER TOLD ME TO REPLACE THE BATTERY. THE SIGN CAME BACK UP AFTER ABOUT 30 MINUTES OF DRIVING.
Structure, Electronic stability control (ESC), Engine, Feb 28, 2019, fire
"TAKATA RECALL". MY KIA HAS BEEN RECALLED SEVERAL TIMES, THE MOTOR HAS BEEN RECALLED TWICE. THE SECOND TIME, I HAD MY FAMILY WITH ME GOING TO ARKANSAS, AND THE CAR STALLED AS WE WERE GOING THROUGH A STOP LIGHT, ANOTHER VEHICLE ALMOST HIT US. I HAVE LOST WAGES FROM WORK, LOST TIME WAITING TO GET MY VEHICLE FIXED, IT HAS CAUSED STRESS AND ANXIETY AND RIGHT NOW I JUST GOT THREE MORE RECALL LETTERS IN THE MAIL. THESE CARES ARE UNSAFE, BUT UNFORTUNATELY IT IS MY ONLY MEANS OF TRANSPORTATION. I WANT KIA HELD ACCOUNTABLE AND TO GET THESE DANGEROUS CARS OFF THE STREETS BEFORE SOME GETS KILLED.
Other or unspecified, Feb 16, 2019
THE RADIO IS NO LONGER FUNCTIONING AND I HAVE SEEN OTHER VIDEOS WHERE PEOPLE ARE HAVING THE SAME PROBLEM WITH MY SAME TYPE OF VEHICLE.
Other or unspecified, Service brakes, Feb 14, 2019
WHILE APPLYING BREAKS I OFTEN GET LOUD RUMBLING NOISE ON CITY STREETS, ALSO WHEN IT RAINS WATER LEAKS ON DRIVER AND PASSENGER FEET UNDER DASH THIS HAPPENS WHEN VEHICLE IS IN MOTION AND STATIONARY.
Engine, Feb 12, 2019
I OWN A 2013 KIA OPTIMA, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO MISFIRE WHILE DRIVING ON THE HIGHWAY. THE TEMPERATURE OUTSIDE AT THE TIME WAS -50 WITH THE WINDCHILL. I HAD THE VEHICLE TOWED TO THE REPAIR SHOP AND THEY CALLED ME TO LET ME KNOW THAT THE #2 CYLINDER WAS JUNK. THEY THOUGHT IT WAS JUST A BAD COIL PACK BUT WHEN SWITCHED TO THE #1 CYLINDER THE MISFIRE CODE DIDN'T FOLLOW THE COIL PACK, IT CODE STAYED AT CYLINDER #2 EVEN WITH A BRAND NEW PLUG. THE SPARK PLUGS HAD BEEN REPLACED IN SEPTEMBER 2018, THE SAME ISSUE THAT CAUSED THE PLUGS TO FAIL IN SEPTEMBER WHEN THE PLUGS WERE CHANGED OUT HAPPENED AGAIN ON THIS OCCASION (FEBRUARY 6, 2019). I WAS INFORMED BY THE SERVICE MANAGER AT THE KIA REPAIR SHOP THAT THERE WAS AN UPDATE TO THE ECM THAT NEEDED TO BE DONE TO PREVENT THIS FROM HAPPENING, BUT WHEN I CONTACTED KIA TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE BECAUSE THE UPDATE WAS NOT PERFORMED KIA REFUSED TO COVER THE REPLACEMENT OF THE ENGINE, WHICH IS THE ONLY SOLUTION BECAUSE THE SPARK PLUG FAILED AND BLEW APART IN THE CYLINDER BECAUSE THE ECM UPDATE WAS PERFORMED. WHEN I ASKED KIA WHY THE REPAIR WAS NOT BEING COVERED THEY STATED THAT THEY WERE NOT ALLOWED TO DISCLOSE THAT INFORMATION TO ME AND THAT IT WAS PROPRIETARY INFORMATION. I OPENED A CASE NUMBER (13034007) WITH KIA AND ASKED THEM TO PROVIDE ME WITH INFORMATION AS TO WHY THEY WON'T COVER THE REPAIR AND THEY HAVE YET TO RESPOND BACK TO ME, IT IS NOW FEBRUARY 12 AND HAVEN'T RECEIVED A RESPONSE. I ALSO RECEIVED INFORMATION STATING THAT MY WARRANTY WOULD BE EXTENDED TO 10 YEARS, 100,000 MILES BUT KIA ISN'T HONORING THAT WARRANTY IN THIS CIRCUMSTANCE. MY VEHICLE CURRENTLY HAS AROUND 89,000 MILES ON IT. I AM CURRENTLY STILL PAYING A LOAN ON THIS VEHICLE AND IT'S NOT DRIVABLE, IT CURRENTLY SITS PARKED UNTIL THIS GETS RESOLVED.
Seat belts, Feb 8, 2019, crash
I WAS T-BONED IN THE PASSENGER SIDE. THE CAR WAS SPUN A COUPLE TIMES BEFORE COMING TO A STOP. THE PASSENGER IN THE CAR WHO WAS PREVIOUSLY WEARING THE SEATBELT IMMEDIATELY NOTICED THAT THE SEATBELT WAS NO LONGER BUCKLED. WE BELIEVE THE SEATBELT CAME UNDONE ALMOST IMMEDIATELY BECAUSE EVERYONE ELSE IN THE VEHICLE HAD BRUISING AND BURNS FROM THEIR SEATBELTS BUT THE PASSENGER DID NOT.
Engine, Feb 8, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE AND ENGINE COOLING). LUTHER KIA OF BLOOMINGTON (1701 AMERICAN BLVD W, BLOOMINGTON, MN 55431, (612) 424-7641) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THE REMEDY FOR THE PREVIOUS NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) MAY NOT HAVE BEEN PROPERLY PERFORMED. IN SOME CASES, THE HIGH PRESSURE FUEL HOSE MAY HAVE BEEN DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE. AS A RESULT, A FUEL LEAK COULD OCCUR AND INCREASE THE RISK OF FIRE. THE DEALER STATED THAT THE PART WAS ON A NATIONAL BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Feb 5, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT MONTROSE KIA IN SHEFFIELD (5033 DETROIT RD, SHEFFIELD, OH 44054, (440) 934-6699), THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ENGINE. THE DEALER INSPECTED THE VEHICLE, STATED THAT EVERYTHING WAS FINE, AND REMOVED THE RECALL FROM THE VIN. AFTERWARDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE ENGINE WHEN DRIVING AND ACCELERATING FROM A COMPLETE STOP. THE CONTACT WAS WAITING TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.
Steering, Electrical system, Air bags, Feb 4, 2019
WHEN TURNING LEFT OR RIGHT, THE STEERING WHEEL MAKES A NOISE, SEEMS TO GET STUCK. " WHEN STATIONARY OR IN MOTION THE HORN DOES NOT WORK. WHEN IN MOTION THE CRUISE CONTROL DOES NOT WORK. WHEN STATIONARY OR IN MOTION, THE STEERING WHEEL HEATER DOES NOT WORK AND THE RADIO VOLUME CONTROL DOES NOT WORK. AIRBAG LIGHT IS ON.
Engine, Feb 2, 2019
THE VEHICLE MAKES A VERY LOUD RUMBLING NOISE WHEN ACCELERATING. I HAVE MAINTAINED OIL CHANGES, TUNE UPS, AND REGULAR MAINTENANCE ON THE VEHICLE
Fuel/propulsion system, Feb 2, 2019
SINCE I HAVE BROUGHT MY CAR, THE CHECK ENGINE LIGHT COMES OUT AND ALSO STATES THAT I DON'T HAVE GAS IN MY CAR... MY CAR HASN'T BEEN IN ANY TYPE OF ACCIDENT AND IT SHOULD BE THIS WAY WHEN THE CAR IS STILL IN GOOD CONDITION AND WELL TAKEN CARE OF. I'M NOT A MECHANIC AND HAVEN'T MESS WITH ANYTHING FOR THIS TO BE HAPPEN.. WHILE DRIVING ONCE I FILL UP MY GAS TANK. I CAN DRIVE DOWN THE ROAD THEN ALL OF SUDDEN THE CAR WILL SO NO GAS AND IT'S EMPTY. THE GAS LIGHT WILL STAY ON OR FLICKER OFF AND ON... SO THEREFORE THE CHECK ENGINE LIGHT WILL STAY ON BC OF THIS. SINCE THE CHECK ENGINE LIGHT IS ON, INSPECTION CAN'T BE DONE
Engine, Feb 1, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED AROUND AND DROVE HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF OIL ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTER TREAD OF THE OIL FILTER HOUSING DETACHED AND COMPLETELY LEAKED OUT. THE OIL COOLANT UNIT ALSO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,398.
Engine, Feb 1, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING, BRAKES, AND SEVERAL OTHER ELECTRICAL FUNCTIONS BECAME INOPERABLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. PRIOR TO THE FAILURE, JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) WAS INFORMED OF A KNOCKING SOUND IN THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Engine, Jan 31, 2019
DRIVING UPHILL IN SUNOL CLOSE TO FREMONT I-680 WHEN I HEARD A CLICKING NOISE APPEARS TO BE THE ENGINE. THE NOISE GOT LOUDER THEN CHECK ENGINE LIGHT CAME ON. THE CAR NO LONGER ACCELERATE. THE ENGINE STARTED TO SHAKE SO I PULLED OVER AND EXIT FREEWAY. THE CAR THEN STOPPED ANG ALL ELECTRICAL LIGHT CAME UP ON THE DASHBOARD. I TRIED STARTING THE CAR, IT JUST SHAKE THEN DIED RIGHT AWAY. I THEN HAVE IT TOWED TO AN AUTO SHOP IN STOCKTON. THE MECHANIC SAYS SOMETHING CAME OFF LOOSE FROM THE ENGINE AND IT NEEDS AN ENGINE REPLACEMENT. A NEW ENGINE WOULD BE $5K TO $8K. I CONTACTED THE DEALERSHIP WHY A 5 YRS OLD CAR THAT HAS 114K ALL OF A SUDDEN HAVE AN ENGINE FAILURE WITH NO WARNING. THEY HAD ME CALLED KIA CONSUMER AFFAIR. THEY TOWED MY CAR TO THEIR PREFERRED KIA DEALERSHIP TO GET DIAGNOSE. I HAVE FOUND OUT THERE WAS A RECALL OF THIS VEHICLE SC147. THE DEALERSHIP WILL PERFORM A DIAGNOSTICS TOMORROW THEN THEY WILL CALL ME FOR THE RESULTS. IF THE CAUSED OF ENGINE FAILURE CAUSED BY THE RECALL, THEY WILL REPLACE IT WITH A NEW ONE AND PROVIDE A LOANER CAR.
Steering, Jan 30, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,500.
Engine, Jan 30, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE ABNORMAL NOISES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PROS KIA GLENDALE (818-745-1400, LOCATED AT 400 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Engine, Jan 29, 2019
MY ENGINE WAS REPLACED DUE TO A RECALL FOR HESITATION/LOCK UP IN NOVEMBER 2017. NOT LONG AFTER REPLACEMENT THE NEW ENGINE BEGIN TO HESITATE LIKE THE OLD ENGINE. IT HAS CONTINUED TO DO THIS, BECOMING WORSE. IT IS USUALLY A DOUBLE HESITATION. IN OTHER WORDS THE CAR HESITATES SLIGHTLY, STARTS MOVING THEN HESITATES AGAIN MORE SERIOUSLY. THE LAST TIME IN DECEMBER, 2018 THE CAR DID THIS I WAS MAKING A TURN. IT WAS SERIOUS TO THE POINT THAT AN ONCOMING CAR HAD TO STOP. THIS IS EXACTLY THE SAME AS THE FIRST ENGINE. I'M VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. THE CAR HAS 34,000 MILES BUT ONLY 5,000 ON THE REPLACED ENGINE.
Engine, Jan 28, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE ENGINE WHILE ATTEMPTING TO RESTART THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12631362. THE APPROXIMATE FAILURE MILEAGE WAS 79,105.
Electronic stability control (ESC), Fuel/propulsion system, Jan 24, 2019
MY CAR BEGAN TO SMELL LIKE GAS WHEN DRIVING AND MY CAR STARTED JERKING, AND MAKING A WEIRD NOISE..SO I PULLED OVER ON THE SIDE OF THE ROAD. IT SMELLED LIKE FUEL THROUGH MY AIR VENTS WHILE DRIVING, AND WHEN I POPPED THE HOOD TO LOOK UNDER IT WITH MY BOYFRIEND THERE WAS A LEAK, AND IT WAS SPEWING OUT FUEL OUT OF THE PUMP. WHAT WAS THE SCARIEST PART ABOUT IT IS THERE WAS NO WARNING LIGHT OR ANY THING THAT TOLD ME THERE WAS A FUEL LEAK WE HAD TO FIND OUT FOR OURSELVES. I HAD CALLED KIA TO SEE IF THEY WOULD REPLACE IT BECAUSE IT BASICALLY WAS A BRAND NEW CAR WITH ONLY 60,000 MILES ON IT AND THEY SAID IT WAS NOT UNDER ORIGINAL WARRANTY SO THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY THE PART MYSELF WHICH COSTED ME AROUND 500 DOLLARS, THEN I HAD TO BUY A FUEL LINE WHICH WAS ANOTHER 50, THEN GET IT REPLACED WHICH COSTED ME ANOTHER 200. I WAS EXTREMELY UPSET BECAUSE IT WAS BASICALLY A BRAND NEW CAR DOING THIS.. AND I WANT TO BE REIMBURSED FOR MY TROUBLES. I WAS OUT OF WORK, COULDN'T DRIVE MY VEHICLE, AND HAD TO PAY FOR A PROBLEM THAT WAS NOT MY FAULT. IT WAS THE MANUFACTURES FAULT. I AM GLAD I CAUGHT IT WHEN I DID AND PULLED OVER ON THE SIDE OF THE ROAD BECAUSE MY CAR BOYFRIEND AND I COULD HAVE BURSTED INTO FLAMES. I AM EXTREMELY UPSET. I AM NEVER BUYING ANOTHER KIA AGAIN UNLESS THEY REIMBURSE ME FOR THE TROUBLES THEY HAVE CAUSED ME AND MANY OTHERS. I AM SCARED TO DRIVE MY KIA NOW KNOWING THAT ANYTHING COULD HAPPEN TO IT, OR THAT MY FUEL PUMP MAY GO OUT ANOTHER TIME. THE ENGINE IS DEFINITELY FAULTY AND IT HAS CAUSED ME AND MY BOYFRIEND FEAR, AND ANXIETY. WE ARE SCARED TO SEE WHAT MAY HAPPEN NEXT.
Engine, Jan 21, 2019, fire
ABOUT THREE MONTHS AFTER HAVING MY ENGINE REPLACED DUE TO A RECALL, IT CAUGHT ON FIRE WHILE I WAS DRIVING.
Engine, Jan 18, 2019
I WAS DRIVING DOWN THE HIGHWAY WHEN MY ENGINE SEIZED AND MY CAR SHUT OFF. MY CAR IS COMPLETELY USELESS AND WILL NOT EVEN START.
Engine, Jan 16, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE REFILLED TO AVOID AN ENGINE FAILURE. THE FAILURE RECURRED ON A WEEKLY BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *DT
Air bags, Jan 16, 2019
2 DAYS AFTER MY WARRANTY EXPIRED A LIGHT APPEARED ON MY DASH AND MY HORN STOPPED WORKING, KIA SAID IT WAS AN AIRBAG LIGHT. I WAS QUOTED OVER $600 TO REPLACE A CLOCK SPRING. I TOOK IT TO A MECHANIC WHO PUT IN A CLOCK SPRING, IT FIXED THE HORN BUT IT WOULD COST MORE TO REPLKACE A SENSOR OR AIRBAG WHICH EVER WOULD BE NEEDED ONCE THEY DUG INTO IT. I COULDN'T AFFORD THE EXTRA COST SO IT STILL APPEARS ON MY DASH.
Other or unspecified, Jan 15, 2019
ON JAN 2ND, MY ECM MODULE WENT OUT ON MY CAR. THIS PART KIA TELLS ME IS RECALLED FOR 15-18 DAYS- TODAY IS JAN 15TH- THERE IS NO PART- THEY TELL ME THIS IS THE PART ENGINE COMPUTER MODULE THAT RUNS THE CAR. ALL LIGHTS CAME ON IN MY CAR, AND I COULD NOT ACCELERATE MORE THAN 10 MPH WITH THE CAR. TOOK IT IMMEDIATELY TO A REPAIR SHOP. IT'S ON BACK ORDER BECAUSE SO MANY OPTIMAS IN MY YEAR ARE FAILING THIS PART. IN THE INTERIM, I AM WITHOUT A CAR- MY CAR IS STUCK IN SATELLITE BEACH AT BONIFACE KIA IN MELBOURNE, FL I LIVE 140 SOUTH IN WEST PALM BEACH AND I HAVE NO ASSISTANCE FROM KIA. THEY HAVE NO REAL ANSWER ON GETTING THIS PART OR ETA ON WHEN I CAN EXPECT MY CAR BACK. I DO NOT HAVE ANY DOCUMENTATION YET- THE SERVICING WAS ALL SCHEDULED THROUGH DEVON'S AUTOMOTIVE IN SATELLITE BEACH AT 321-773-6412. THEY JUST INFORMED ME TODAY THAT ON JAN 14TH BONIFACE KIA CALLED THEM FOR MY CAR AS THEY FOUND A PART LOCALLY BUT THE PART WAS DEFECTIVE.