2013 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,383 owner complaints filed for this model year. This is the highest complaint count among 20 Optima model years with reports.
Of the 2013 reports, 48 involved a crash and 114 involved a fire. 36 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Structure, body, roof and pillarsAug 1, 2022
Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
Campaign 22V560000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
A fuel leak can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
Campaign 22V093000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
Campaign 20V100000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 1, 2018
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
Campaign 18V363000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
1,383 reports, newest first.
Wheels, Jun 23, 2017
NEXEN CP671 TIRES, P215/55R17 - TIRES ARE OEM ON MY KIA OPTIMA, WHICH I PURCHASED NEW. AT 14,972 MILES, MY CAR'S HANDLING CHANGED. THE DEALERSHIP ADVISED BOTH FRONT TIRES HAVE DEVELOPED SIDEWALL BULGES, AS WELL AS EXCESSIVE TREAD WEAR. (TIRES HAD BEEN ROTATED.) I WAS ADVISED TO PURCHASE NEW TIRES IMMEDIATELY AS PRESENT ONES WERE EXTREMELY UNSAFE. I READ THAT THIS IS A COMMON COMPLAINT FOR THESE TIRES, SO I CALLED NEXEN DIRECTLY TO SEE IF THEY WOULD OFFER A REPLACEMENT, BUT WAS SHOCKED TO HEAR THEY TAKE NO RESPONSIBILITY ON OEM TIRES, NOR DO THEY EVEN OFFER A DISCOUNT ON THE PURCHASE OF NEW TIRES. NEEDLESS TO SAY, I WON'T BE REPLACING THEM WITH NEW NEXENS WHICH, BY THE WAY, THEIR AGENT TOLD ME THEY DO WARRANT AT NO ADDITIONAL CHANGE.
Engine, Jun 21, 2017
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JTS KIA, COLUMBIA, SOUTH CAROLINA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Exterior lighting, Jun 16, 2017
THE PASSENGER SIDE HEADLAMP HAS DIED. TO MAKE THIS REPAIR YOU NEED TO REMOVE THE RADIATOR EXPANSION TANK, A SMALL SCREW HOLDING THE REAR OF THE LIGHT COVER IN PLACE AND THEN THE ENTIRE LAMP ASSEMBLY BY RELEASING TWO SCREWS ON TOP AND CLIPS BETWEEN HE BODY AND THE LAMP ASSEMBLY FROM UNDERNEATH THE CAR. YOU NEED CAR RAMPS TO DO THIS APPARENTLY. THIS IS OUTRAGEOUS. THIS IS SOMETHING THAT CAN NOT BE DONE IN AN EMERGENCY. I CALLED MY DEALER AND THE LABOR IS ABOUT 45 MINUTES - TO CHANGE A LIGHT BULB! THIS IS FINANCIALLY IRRESPONSIBLE OF KIA TO DESIGN THE CAR SO POORLY. IT IS A REAL SAFETY ISSUE IF YOU WERE DRIVING OVERNIGHT AND COULD NOT REPLACE THE BULB. HAVING TO MAKE A SERVICE APPOINTMENT TO CHANGE A LIGHTBULB IS A COMPLETELY UNNECESSARY AND RIDICULOUS SITUATION. IF THE WEATHER WERE INCLEMENT AND YOU CANNOT CHANGE THE BULB YOU ARE IN A REAL PREDICAMENT. THE NTSB SHOULD HAVE A POLICY THAT HEADLAMP REPLACEMENT ACCESS SHOULD BE IN A LOCATION THAT A 7TH GRADER COULD REASONABLE BE EXPECTED TO CHANGE THE BULB WITHOUT HAVING TO REMOVE SIGNIFICANT CAR COMPONENTS. SOMEONE COULD INCUR A BURN MOVING THE EXPANSION TANK IF THE CAR WERE NOT COOLED DOWN ENOUGH. THE ENTIRE PROCESS IS BEYOND COMPREHENSION.
Engine, Jun 12, 2017, fire
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING, LOST POWER COMPLETELY, AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. ON ANOTHER OCCASION, THE ENGINE EXPLODED IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE AND SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST THREE MONTHS. KIA IN ALHAMBRA, CALIFORNIA REPLACED THE ENGINE TWO TIMES PRIOR TO THE FAILURE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Engine, Jun 12, 2017
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, A LOUD NOISE WAS HEARD AND THE ENGINE STALLED. THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE LOCAL DEALER (WESTON KIA LOCATED AT 22309 SE STARK ST, GRESHAM, OR 97030; (503) 676-2100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO PROCEDURE OR ETA OF WHEN THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS STILL WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THE VEHICLE SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Engine, Jun 2, 2017
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT ALL FOUR WHEELS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO KIA OF CLOVIS CALIFORNIA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT FURTHER TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Electrical system, Engine, Fuel/propulsion system, Jun 2, 2017
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE KIA DEALER (FRED ANDERSON KIA OF RALEIGH; 9209 GLENWOOD AVE, RALEIGH, NC 27617; (919) 785-4500) WHERE IT WAS DIAGNOSED THAT THE BATTERY, THE FUEL KIT, AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER KIA DEALER (CHRIS LEITH PRE-OWNED SUPERSTORE; 11000 CAPITAL BLVD, WAKE FOREST, NC 27587; (888) 482-1325) WHERE IT WAS DIAGNOSED THAT THE CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL WITH THE KIA DEALER. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THEY WOULD GET BACK WITHIN 2 OR 3 BUSINESS DAYS. THE CONTACT STATED THAT THE MANUFACTURER DID NOT CALL BACK. THE CONTACT ALSO STATED THAT THEY WERE NOT WILLING TO PROVIDE A LOANER VEHICLE. CASE NUMBER: 12360215 WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.
Engine, May 24, 2017
ENGINE SEIZED ON INTERSTATE AT 70MPH. I HAVE ONLY 70,000 MILES ON THE ENGINE AND KIA DENIED MY WARRANTY EVEN THOUGH I HAVE 30,000 MILES REMAINING ON THE WARRANTY.
Engine, May 23, 2017
MY 2013 KIA OPTIMA HAS AN ENGINE SPUTTER THAT HAS BEEN HAPPENING FOR A WHILE NOW. IT IS INTERMITTENT AND COMES AND GOES. WHEN I TALKED TO A SERVICE PERSON ABOUT IT AT MY LOCAL DEALERSHIP, HE SAID THAT IT IS POSSIBLE THAT DEBRIS IN CAN GET LOOSE AND CAUSE FUEL INJECTORS TO CLOG. MY PARTICULAR KIA OPTIMA IS NOT SHOWING THAT IT IS INCLUDED IN THE RECALL.
Other or unspecified, May 23, 2017
KIA ENGINE RECALL - ON APRIL 2, 2017 MY CAR STALLED. THE VEHICLE WAS IN MOTION ON A SURFACE STREET (CHASTAIN RD) AND TO BE TOWED (USAA ROADSIDE) TO A LOCAL REPAIR SHOP (PEPBOYS). THE MECHANIC STATED THAT ENGINE WAS GONE. I HAD JUST HAD THE CAR AT THE DEALERSHIP (COBB COUNTY KIA, KENNESAW, GA) 2 DAYS PRIOR FOR ROUTINE OIL CHANGE AND A VEHICLE CHECK. I REPORTED THE PROBLEM TO THE DEALERSHIP (COBB COUNTY KIA) WHO HAD THE VEHICLE TOWED (MARIETTA TOWING) TO THEM AT THEIR EXPENSE AND CITED THE DIAGNOSIS (ENGINE FAILURE). THE MAINTENANCE SUPERVISOR, HEAD MECHANIC AND I VIEWED THE ENGINE TOGETHER THEY BOTH REPORTED THAT THERE WAS NO SLUDGE IN THE ENGINE AND IT WAS WELL MAINTAINED. THERE HAS BEEN A RECALL ISSUE BE THERE IS NO GUIDANCE ON THE REPAIR AS OF YET. JOSEPH, THE MAINTENANCE SUPERVISOR HAD A TROUBLE TICKET SUBMITTED ON MY VEHICLE BUT MY VIN IS STILL NOT REFERENCED ON THIS SITE. THE DEALERSHIP HAS HAD MY CAR FOR OVER A MONTH AND HALF WITHOUT ANY REPAIR GUIDANCE FROM KIA MOTOR CORP. ALL WHILE KNOWING OF THE ENGINE ISSUES. PLEASE HELP ME. I NEED MY CAR.
Engine, May 12, 2017, fire
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 77 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Engine, May 10, 2017
TURBO CHARGER MALFUNCTION. MECHANIC STATED THAT THE ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY AS THERE WAS NO OTHER INDICATORS AS WHY IT FAILED. IT RESULTED IN LOOSE BOLTS, THE COMPLETE TURBO CHARGER NEEDING TO BE REPLACED, AND ALL NEW HOSES.
Power train, May 9, 2017
TRANSMISSION SHIFTS UP AND DOWN VERY OFTEN UNDER 35 MPH DURING CITY DRIVING. HARD SHIFTING UP AND DOWN.
Engine, May 9, 2017
THE ENGINE POWERED OFF AUTOMATICALLY AFTER THATT, DUTCH BOAR BECOMES TO LIGHTNING ALL THE ICONS, SO IT STILL NEVER POWER IN.
Service brakes, May 5, 2017, crash
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,585.
Engine, May 1, 2017
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE MOTOR SEIZED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Vehicle speed control, May 1, 2017, crash
MY VEHICLE LAUNCHED INTO THE SIDE OF A BUILDING AS I WAS TURNING INTO A PARKING SPACE. THE VEHICLE CONTINUES TO LAUNCH FORWARD WHILE IN MOTION AND WHEN PULLING INTO A PARKING SPACE WHEN IN MOTION AND PULLING AROUND A CAR OR POT HOLE.
Engine, Apr 25, 2017
I HAVE A 2013 KIA OPTIMA, WHILE I WAS DRIVING MY ENGINE SEIZE, I COULD HAVE GOTTEN INTO A MAJOR CAR ACCIDENT. MY CAR STOPPED ON ME IN THE MIDDLE OF TRAFFIC I AM PURSUING A CLASS ACTION LAWSUIT AGAINST KIA. *TR
Electrical system, Exterior lighting, Apr 24, 2017
SUNROOF IS NOT CLOSING PROPERLY; KIA IS UNWILLING TO FIX IT UNDER THEIR WARRANTY. FOG LIGHT SWITCH BROKE AND THEY WILL ALSO NOT FIX IT UNDER THEIR 60K WARRANTY. BOTH OF THESE ITEMS OCCURRED BEFORE THE DATE SELECTED; THIS WAS THE DATE THAT KIA NOTIFIED ME OF THEIR DECISION. ALSO, THE MILEAGE AT WHICH THESE OCCURRED WAS BEFORE 60K AND JUST AFTER 60K WERE ON THE VEHICLE.
Other or unspecified, Apr 23, 2017, crash
IN JUNE 2014MY DATE BELOW OF CRASH ON THE DAY IS APPROXIMATELY , I WAS DRIVING MY BRAND NEW 2013 KIA OPTIMA, I WAS ON MY WAY TO WORK AND MY ENGINE STALLED AND LOST COMPLETE POWER LOCKING UP EVERY CONTROL IN THE CAR. IT HAPPENED ON A MAJOR HIGHWAY IN JACKSONVILLE, NC AND LEFT ME STRANDED I WAS HIT IN MY REAR END BY 2 CARS CAUSING A 3 CAR CRASH. AT THE TIME KIA WOULD TAKE NO RESPONSIBILITY. NOW IN 2016 THAT THERE IS A DEFECT IN THE ENGINE CAUSING STALLING AND LOSING POWER OF THE ENGINE AND CONTROL OF THE CAR. IN TOP OF THIS RECALL I JUST FOUND OUT THEY KNOWINGLY SOLD THIESE CARS WHILE KNOWING IT HAD THIS DEFECT WHICH COULD CAUSE A CRASH OR CASTROPHIC PROBLEMS. WHICH IN MY CASE IT DID CAUSE A A 3 CAR CRASH.
Other or unspecified, Apr 20, 2017
I HAD MY PASSENGER REARVIEW MIRROR BROKEN HANGING BY THE WIRES. THEY REPLACED IN DEALER AFTER I INSISTED ON A REPLACEMENT. BEFORE THEY REPLACED, I HAD THE SAME PROBLEM WITH THE DRIVERS REAR VIEW MIRROR. LOOKS LIKE THEY ARE TOO FRAGIL. WHAT SHOULD I DO WITH IT?
Engine, Apr 19, 2017
MY ENGINE STARTED KNOCKING AT 82,000MILES LOST POWER ON RODE HAD CAR TOWED HOME
Engine, Apr 14, 2017
ENGINE FAIL LOCKED UP 82,000
Engine, Apr 14, 2017
I WAS ON MY WAY HOME FROM WORK, AND AT THE LIGHT I NOTICED MY ENGINE STARTED KNOCKING A LITTLE BUT THERE WAS NO CHECK ENGINE LIGHT, OIL LIGHT, ETC NOTIFYING ME OF ANY PROBLEM. I GAVE IT A LITTLE GAS TO GET UP THE HILL AND MY CAR SHUT OFF ALMOST INSTANTLY AND I WAS IN THE MIDDLE OF TRAFFIC HELPLESSLY TRYING TO GET OVER. I HAD MY CAR TOWED TO A KIA DEALER FOR A DIAGNOSTIC AND WAS TOLD THE ENGINE WAS BLOWN AND KIA WASNT HONORING MY ENGINE REPLACEMENT.
Engine, Apr 10, 2017
ON NOV 18 2016 WHILE DRIVING DOWN A MAJOR HIGHWAY MY CAR JUST SHUT OFF. ALL THE LIGHTS LIGHT UP ON THE DASH AND BEFORE I PULLED OVER , I WAS DRIFTING TO THE SIDE OF THE ROAD. I GOTTEN THE CAR TO ANCIRA KIA IN SAN ANTONIO TX WHERE IT SAT TILL DEC 28 2016 BEFORE RECEIVING A CALL. THE DEALERSHIP HAD SAID THE WARRANTY WOULD NOT COVER WHAT HAD HAPPEN. THE FIRST EXCUSE THEY SAID WAS DUE TO SLUDGE IN THE ENGINE. AFTER PROVIDING RECEIPTS SHOWING THE CAR MAINTENANCE, THEY SAID IT WAS DUE BECAUSE I LET MY CAR SEAT FOR A YEAR WHILE I WAS DEPLOYED. AFTER ASKING HOW THIS COULD BE IF THE CAR WASN'T MOVED, THEY SAID THEY FOUND METAL SHAVINGS IN MY ENGINE. KIA HAD MY CAR CLOSE TO 60 DAYS FIGHTING WITH ME ON WHY THEY WOULD NOT FIX MY CAR. IT FORCED ME TO TRADE THE CAR IN SO I CAN GO TO WORK AND PROVIDE FOR MY FAMILY. MY QUESTION IS, IF THERE'S A RECALL ON MY CAR HOW WOULD I GO ABOUT FAILING PAPERWORK ?