2013 Kia Optima

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,383 owner complaints filed for this model year. This is the highest complaint count among 20 Optima model years with reports.

Complaints by model year
  1. 1,383

Of the 2013 reports, 48 involved a crash and 114 involved a fire. 36 people were injured and 4 people died.

Primary concernEngine612 reports · 44% of complaints
Owner complaints1,383Filed with NHTSA
Recall relationship9 safety recallsNHTSA campaign records

What owners report most often

  1. Engine612
  2. Steering213
  3. Other or unspecified186
  4. Electrical system146
  5. Structure127
  6. Service brakes115
  7. Fuel/propulsion system93
  8. Power train64

Recalls and investigations

  1. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023

    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

    An engine compartment fire while parked or driving can increase the risk of injury.

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

    Campaign 23V652000 on NHTSA.gov

  2. Structure, body, roof and pillarsAug 1, 2022

    Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.

    A plate that detaches during a crash may strike an occupant, increasing their risk of injury.

    Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.

    Campaign 22V560000 on NHTSA.gov

  3. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022

    Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.

    A fuel leak can increase the risk of a fire.

    Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.

    Campaign 22V093000 on NHTSA.gov

  4. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021

    Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

    An electrical short in the HECU increases the risk of a fire while parked or driving.

    Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.

    Campaign 21V331000 on NHTSA.gov

  5. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020

    Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

    If the HECU short circuits, there is an increased risk of an engine compartment fire.

    Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.

    Campaign 20V519000 on NHTSA.gov

  6. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020

    Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.

    If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.

    Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.

    Campaign 20V100000 on NHTSA.gov

  7. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018

    Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

    A fuel leak in the presence of an ignition source can increase the risk of a fire.

    Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

    Campaign 18V907000 on NHTSA.gov

  8. Air bags, air bag/restraint control moduleJun 1, 2018

    Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

    If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

    Campaign 18V363000 on NHTSA.gov

  9. Engine and engine cooling, engineMar 31, 2017

    Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

    Bearing wear may result in the engine seizing, increasing the risk of a crash.

    Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

    Campaign 17V224000 on NHTSA.gov

Representative owner complaints

1,383 reports, newest first.

  1. Engine, Nov 11, 2016

    I HAVE A 2013 KIA OPTIMA GDI ENGINE, I HEAR A NOISE IN THE ENGINE AND LATTER STAR WITH SMOKE LIKE BURNING OIL, THE ENGINE BLOAT

  2. Steering, Nov 9, 2016

    I HAVE A 2013 KIA OPTIMA. LIKE EVERYONE ELSE I AM HAVING STEERING WHEEL ISSUES. THIS NEEDS TO BE ON RECALL!!!!! I AM A LITTLE OVER 60,000.00. THIS IS A MAJOR ISSUE POSSIBLE LAWSUIT. I CALLED KIA TALKED TO THE SERVICE MANAGER AND SHE SAID THIS SOUNDS NORMAL AND I NEED TO BRING IT IN TO DO A COMPUTER RESET. I DON'T AGREE WITH THIS. NOT HAPPY. THIS NEEDS TO BE ON RECALL!!!!!!!!

  3. Visibility, Nov 3, 2016

    THE SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. *TR

  4. Other or unspecified, Nov 1, 2016

    I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. I HAD IT TOWED TO DEALER'S SHOP THINKING THAT MY POWER TRAIN WARRANTY WILL TAKE CARE OF THIS. COME TO FIND OUT THE CONNECTING ROD HAS A DEFECT AND THE WARRANTY IS NULL AND VOID BECAUSE ITS TECHNICALLY NOT CONSIDERED DAMAGED....................I SAID EXACTLY WHAT YOU THE READER WOULD OF SAID. IT WASN'T PRETTY. THINKING ABOUT LAWYERING UP. *TR

  5. Other or unspecified, Oct 25, 2016, fire

    THE CAR CAUGHT FIRE AND BURNED SITTING IN MY DRIVEWAY. DRIVEN DAILY TO AND FROM WORK. NO CHECK ENGINE LIGHT OR ANY WARNING. CAUGHT FIRE WITHIN FIVE MINUTES OF TURNING OFF ENGINE.

  6. Engine, Oct 25, 2016

    I BOUGHT MY NEW/USED 2013 KIA OPTIMA AT THE END OF JUNE 2016 WITH NO IDEA THAT THIS PARTICULAR MAKE, MODEL AND YEAR HAD SUCH ISSUES. THE CAR SEEMED TO RUN NICELY. I AM A VERY CONSERVATIVE DRIVER SO I RARELY TOOK THE RPMS UP PAST 2.5 WHEN TAKING OFF. ONE DAY, NOT EVEN 90 DAYS INTO OWNING MY KIA, I HOPED ON THE HIGHWAY. IN ORDER TO SAFELY MERGE INTO TRAFFIC I HAD TO ACCELERATE UP TO 3.5 RPMS TO REACH SPEED OF 65MPH. WHEN I DID I HEARD A STRANGE ALMOST CLICKING NOISE FROM THE ENGINE AND GRAY SMOKE POURING FROM THE BACK END OF MY CAR. I PULLED OVER IMMEDIATELY. JUST BACK OFF THE EXIST NEXT TO MY GYM WAS A GARAGE. I CAREFULLY MANAGED TO GET MY CAR THERE WHERE THEY TOLD ME THE DEVASTATING NEWS (THAT I'VE LEARNED NOW SO MANY KIA OPTIMA OWNERS HAVE FACED)...A BLOWN ENGINE. KIA HAS ISSUED AN EXTENDED WARRANTY ON THIS PROBLEM, BUT WITH SUCH LIMITATIONS THAT THEY RARELY ACTUALLY COVER THE ACTUAL REPAIR. I'VE TAKEN MY KIA TO THE DEALER (PER KIA CUSTOMER AFFAIRS REQUEST) FOR THEM TO TELL ME THE SAME THING AND NOW, BECAUSE KIA WON'T WARRANTY IT DUE TO EXEMPTIONS ON THEIR "EXTENDED" WARRANTY, I HAVE TO PAY THE DEALER $300. I HAVE A NOTE ON THIS CAR FOR 72 MONTHS. I'VE ONLY MADE 3 PAYMENTS! NO ONE CAN HELP ME AND I'M NOT THE ONLY KIA OWNER FACING THIS DILEMMA. THE ROD THAT IS DEFECTIVE IS CAUSING ISSUES WITH THE OIL WHICH IS ALLOWING METAL FLAKES TO ENTER THE ENGINE. THUS CAUSE SEIZURES IN THE MOTOR AND ENGINE FAILURE. AT HIGH RATES OF SPEED THE ENGINE COMPLETELY DIES CREATING UNSAFE DRIVING CONDITIONS. PLEASE HELP! *TR

  7. Engine, Oct 21, 2016

    I WAS DIVING ON THE I-15 UP THE BAKER GRADE AND THE ENGINE STARTED TO MAKE A RATTLE SOUND AND THEN A LARGE BANG AND THEN SHUT OFF. NO POWER TO TRY TO PULL TO THE SIDE OF THE ROAD I WAS ALMOST HIT BY A BIG RIG. ONCE GETTING TO THE SIDE OF THE ROAD OPENED THE HOOD AND OIL AND SMOKE EVERY WHERE IT WAS 3:00 A.M. IN THE MORNING. MY MAINTENANCE RECORD ARE IMPECCABLE AND I HAD JUST PAID THE KIA DEALERSHIP OVER 700 DOLLARS FOR A TUNE UP AND OTHER SERVICES. AFTER FINALLY GETTING A 525 DOLLAR TOW TO THE DEALERSHIP I WAS GIVEN A REPORT STATING THESE CARS FROM 2011 TO 2015 HAVE AN ISSUE WITH THE CONNECTING ROD AND THAT ENGINES ARE SEIZING. DOCUMENT ATTACHED IS SOMETHING THE SERVICE DEPT SHOWED ME BUT I NEVER HAD SEEN IT BEFORE. *TR

  8. Power train, Engine, Oct 21, 2016

    TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED METAL FRAGMENTS IN THE MOTOR OIL AND DIAGNOSED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS REPLACED; HOWEVER, THE VEHICLE WOULD TURN OFF AND ON WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HARNESS AND TRANSMISSION SOLENOID WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000.

  9. Engine, Oct 20, 2016

    HEADING UP STEEP INCLINE HWY 680 AS I BEGAN TO ACCELERATE ENGINE BEGAN TO MAKE CLANKING SOUND. ATTEMPTED TO PULL TO THE FAR RIGHT LANE AS I WAS IN THE FAR LEFT LANE. AS I CROSSED FIVE LANES OF TRAFFIC CAR DIED. MANY SEMIS COMING UP ON ME. HAD TO HAVE CAR TOWED 50 MILES BACK HOME AT 1AM. UPON INSPECTION. ENGINE SEIZED. MY CAR HAS HAD ALL REGULAR MAINTENANCE AND THERE WERE NO WARNING LIGHTS THAT EVER CAME ON AND CAR WAS RUNNING FINE UNTIL THAT MOMENT. KIA SAID OUT OF WARRANTY, TOO BAD. NEW MOTOR IS NEEDED ON A 2013 CAR. CAR IS NOW SITTING IN MY GARAGE TORN APART BECAUSE I CAN'T AFFORD TO REPLACE THE MOTOR.

  10. Engine, Oct 18, 2016

    MY VEHICLE STARTED USING A LOT OF OIL AND WAS LOSING POWER UPON ACCELERATION. I HAD READ ONLINE THAT THERE WERE PROBLEMS WITH THE ENGINE AND I KEPT HOPING FOR A RECALL. HOWEVER, THE RECALL HASN'T HAPPENED AND I AM ALMOST AT 100,000 MILES. MY CAR STARTED MAKING A TICKING NOISE WHEN I WOULD ACCELERATE AND I HAD JUST HAD THE OIL CHANGED 3 WEEKS BEFORE. I CHECKED THE OIL AND IT WAS ALREADY VERY LOW. I TOOK IT TO THE DEALER AND THE DEALER SAYS THAT THE ENGINE NEEDS TO BE REPLACED AND IF I CAN GIVE THEM AT LEAST 13 RECEIPTS THEY'LL REPLACE IT UNDER THE WARRANTY THAT I PURCHASED. I DRIVE ALL OVER TOWN FOR WORK AND I HAVE MY OIL CHANGED WHEREVER I MAY BE. I WENT TO THE TWO PLACES THAT I HAVE GONE MOST FREQUENTLY BUT, ONE OF THEM SWITCHED THEIR COMPUTER SYSTEMS 3 MONTHS AGO AND ONLY HAS RECORDS FOR THE LAST THREE MONTHS AND THE OTHER PLACE CHANGED OWNERSHIP A YEAR AGO AND ONLY HAS 2 RECEIPTS FOR THIS YEAR. THEY'RE SAYING THAT I HAVE TO PAY FOR IT OUT OF POCKET.

  11. Engine, Oct 9, 2016

    IN MARCH OF 2016 MY 2013 KIA OPTIMA DIED AT AN INTERSECTION IN TOWN. THERE WAS NO PRIOR WARNING OF ANY MALFUNCTION, (NO LIGHTS, NO ABNORMAL BEHAVIORS), BUT THE OIL LIGHT DID COME ON VERY BRIEFLY RIGHT BEFORE THE ENGINE DIED. I PUT GAS AND 1 QUART OF OIL IN THEN JUMPED THE BATTERY AND DROVE THE CAR TO THE NEAREST KIA DEALERSHIP. KIA INFORMED ME THAT I NEEDED A NEW BATTERY AND THAT MY OIL WAS TOO THICK, DIRTY, AND VISCOUS AND THAT I NEEDED TO HAVE AN OIL CHANGE AND HAVE A SPECIAL TREATMENT PUT IN THE CAR, (SEAFOAM), TO HELP CLEAN THE ENGINE OUT. WE WERE INSTRUCTED TO BRING THE CAR BACK IN 500 TO 1000 MILES (AGAINST MANUFACTURERS RECOMMENDATIONS), TO FLUSH THE TREATMENT OUT OF THE ENGINE AND CHANGE THE OIL AGAIN. WE RETURNED WITH THE CAR A LITTLE OVER 500 MILES LATER AND KIA INFORMED US THAT IT NEEDED ANOTHER SPECIAL TREATMENT BECAUSE THE OIL REREMAINED DIRTY SO THEY PUT ANOTHER TREATMENT IN THE CAR AND THEN INSTRUCTED US TO BRING IT BACK AGAIN IN 500 TO 1000 MILES BUT AFTER 4 DAYS THE CAR STARTED MAKING A VERY LOUD TAPPING NOISE COMING FROM THE ENGINE AND SOON AFTER THE ENGINE WAS RUINED ALL TOGETHER DUE TO A FAULTY CONNECTING ROD BEARING IN THE CRANKSHAFT. WHEN WE DRAINED THE OIL 4 DAYS AFTER KIA CHANGED IT , IT WAS BLACK, THIN LIKE WATER AND FULL OF DIRT AND SEDIMENT. AFTER THE LOUD ENGINE NOISES BEGAN I BROUGHT THE CAR BACK TO KIA WHO THEN INFORMS ME IT WOULD COST ANOTHER $350 TO DIAGNOSE WHAT WAS WRONG WITH THE ENGINE. FEELING LIKE THEY HAD TREATED THE ENGINE IMPROPERLY ALREADY I HAD THE CAR TOWED TO A PRIVATE MECHANIC AND DECLINED ANY MORE OF THEIR SERVICES. I HAD COMPLETED MY OIL CHANGES ON TIME DESPITE NOT HAVING MY RECORD AT THE TIME OF MY SERVICE HOWEVER KIA REFUSED TO HONOR MY EXPENSIVE EXTENDED WARRANTY STATING THAT I COULD NOT HAVE POSSIBLY DONE THE OIL CHANGES AT REGULAR INTERVALS DUE TO THE HIGH AMOUNT OF SLUDGE IN THE ENGINE.

  12. Engine, Oct 4, 2016

    I PURCHASED THIS VEHICLE USED IN MAY 2016. I HAVE ONLY HAD ONE OIL CHANGE AND THE CAR HAS 40,000 MILES. I WAS DRIVING THE CAR AT 55 MPH. THE VEHICLE CUT OFF AND I COASTED TO THE EDGE OF THE ROAD. VEHICLE WAS TOWED TO KIA DEALERSHIP. THEY DEALERSHIP ADVISED THAT THE ENGINE IS BLOWN AND NO OIL WAS INSIDE. NO WARNING LIGHTS, NO OIL LEAKS BUT THEY WON'T PAY

  13. Engine, Fuel/propulsion system, Oct 3, 2016

    GDI ENGINE BURNS OIL, CONNECTING ROD FAILED. WHITE SMOKE, AND MAKES WEIRD NOISE UNDER HOOD WHEN GETS TO 60MPH

  14. Steering, Power train, Engine, Sep 30, 2016

    AFTER PURCHASING THE VEHICLE BRAND NEW WE NOTICED A PROBLEM WITH THE STEERING. WHEN YOU TURNED THE STEERING WHEEL WHILE STOPPED YOU WOULD GET A LOUD KNOCKING NOISE. THE POWER STEERING RACK WAS REPLACED TWICE ALREADY AND THE VEHICLE JUST NOW HAS 43,000 MILES. OUR BIGGEST CONCERN HAS BEEN AN ENGINE KNOCKING NOISE THAT STARTED TO OCCUR AT JUST OVER 35,000 MILES WHEN YOU START VEHICLE. WE HAD BROUGHT OUR VEHICLE TO LIBERTYVILLE KIA IN LIBERTYVILLE, IL FOR OUR PROBLEM AND THEY SAID THEY COULD NOT DUPLICATE WHAT WE ARE HEARING. THE SERVICE MANAGER VERBALLY TOLD ME TO WAIT FOR IT TO GET WORSE THAT IT IS HARD TO GET KIA TO COVER THIS KNOWN ENGINE PROBLEM. AFTER REACHING OUT TO KIA WITH THIS ENGINE PROBLEM AND GETTING NO HELP EXCEPT THEM BLAMING US FOR LACK OF OIL CHANGES AND MAINTENANCE. WHICH WAS ABSURD WHEN WE ONLY TOOK THE VEHICLE TO KIA FOR SERVICE SINCE PURCHASING NEW. FILED A FORMAL COMPLAINT WITH ILLINOIS ATTORNEY GENERALS OFFICE LISA MADIGAN TO GET HELP WITH THIS AND KIA HAS BOTCHED THEIR RECORDS AND STILL SDAYS WE HAVE NOT MAINTAINED THE VEHICLE PROPERLY. BUYERS OF KIA AND HYUNDAI I STRONGLY URGE TO THINK AGAIN. I HOPE EVERYONE THAT HAS HAD PROBLEMS LIKE THIS GET THE HONEST HELP THEY DESERVE.

  15. Seat belts, Sep 26, 2016

    OPTIMA'S DRIVER'S-SIDE SEAT BELT STOPPED WORKING AND THE BACK SEAT MIDDLE SEAT BELT, (RARELY USED), STOPPED WORKING DUE TO INABILITY TO CLICK (LOCK) INTO PLACE. CAR IS A 2013 KIA OPTIMA GDI & IS IN EXCELLENT CONDITION IN EVERY OTHER ASPECT SEEN & KNOWN.

  16. Electrical system, Sep 26, 2016

    TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS REVERSED, THE REAR CAMERA FAILED TO ILLUMINATE. THE CONTACT WAS CONCERNED THAT DUE TO THE FAILURE IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT PROVIDED.

  17. Engine, Sep 23, 2016

    TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CONNECTOR ROD IN THE ENGINE THAT WAS FRACTURED. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

  18. Engine, Sep 22, 2016

    SAME ISSUE AS EVERYONE ELSE. SHOWED RECEIPTS OF CONSISTENT OIL CHANGES AND THEY REFUSED TO HONOR THE WARRANTY DUE TO SLUDGE. THE DEALER SAID THEY CALLED CONSUMER AFFAIRS BUT THE REGIONAL MANAGER REFUSED TO HONOR THE WORK.

  19. Engine, Sep 13, 2016

    TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE ROLLED BACK. IN ADDITION, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,314. THE VIN WAS NOT AVAILABLE.

  20. Steering, Electrical system, Fuel/propulsion system, Sep 10, 2016

    DIFFICULT TO KEEP CAR CENTERED WHILE DRIVING. STEERING WHEEL MAKES A CLUNKING NOISE AND HAS BECOME JERRY WITH SMALL MOVEMENTS. TENDENCY TO PULL HARD TO THE LEFT OR RIGHTS. STEERING WHEEL JENKS WHEN TRAVELING ON ERROR ANY SIZE BUMP IN ROAD. BACK UP CAMERA CUTS IN AND OUT. NEVER OBTAIN EPAULETS FUEL MILAGE ESTIMATES.

  21. Engine, Aug 12, 2016

    WHEN IDELING THE ENGINE WOULD START SPUTTERING. MECHANICS SAID IT NEED AN OIL CONTROL VALUE AND IT MAY FIX IT, BUT THEY COULDN'T DO THAT BECAUSE THE WARRANTY WOULD NOT COVER IT, BECAUSE I COULDN'T PRODUCE ALL THE SERVICE RECORDS. I TOOK THE CAR BECAUSE THEY SAID THE ENGINE LIGHT WAS OFF, BUT AS SOON AS I GOT IN THE CAR THE LIGHT WAS ON. THEY SAID THE COULDN'T DO ANYTHING. ONCE I GOT THE CAR HOME AND DROVE IT FOR ONE DAY THE CAR WOULD BE RUNNING AND JUST SHUT OFF.WHEN TURNING OR IDELING. I TOOK IT TO ANOTHER KIA MECHANIC THEY PUT IN THE OIL CONTROL VALUE (SOME HOW IT WAS COVERED UNDER THE WARRANTY). THE MECHANICS SAID IT MIGHT FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM AND NOW KIA IS SAYING IT NEEDS A NEW ENGINE AND KIA WILL NOT REPLACE IT EVEN THOUGH I HAVE AN EXTENDED WARRANTY. THEY SAID SINCE I COULD NOT PRODUCE ALL THE MAINTENANCE SERVICE RECORDS THEY WOULD NOT COVER IT. I CALL KIA CORP, AND ESP WARRANTY AND THEY WOULD NOT DO ANYTHING. AT THIS TIME I FILLED A COMPLIANT WITH THE STATE OF MARYLAND CONSUMER PROTECTION DIVISION. I HAVE GOTTEN A HOLD OF A NON-KIA MECHANIC AND HE SAID THAT HE HAS HEARD THE KIA WAS HAVING PROBLEMS WITH THEIR ENGINES.

  22. Steering, Aug 9, 2016

    TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE STEERING WHEEL HAD SUDDENLY BEGAN JERKING AND STICKING MAKING IT DIFFICULT TO PROPERLY STEER THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

  23. Steering, Seats, Engine, Aug 3, 2016, crash

    MY 2013 KIA OPTIMA HAS HAD DIFFICULTY REMAINING IN A SRAIGHT LINE ON THE FREEWAY. TENDS TO PULL LEFT AND RIGHT. THE RATE OF TRAVEL IS APROX. 45-65MPH. THERE IS ALSO A PROBLEM WITH "OVERSTEERING" WHEN I ATTEMPT TO RETURN TO THE CENTER OF THE LANE. I HAD BEEN DRIVING MY OTHER CAR FOR 29YRS, AND I ASSUMED THAT NEWER CARS MAY HAVE BEEN DIFFERNT, SUCH AS BEING MORE SENSITIVE WITH STEERING. I HAVE ALMOST HAD A COLLISION ON THE FREEWAY BECAUSE THERE ARE ALSO BLIND SPOTS IN SEVERAL AREAS OF THE KIA OTIMA. THIS TIME I DID END UP IN COLLISION BECAUSE OF BLINDSPOTS AND OVERSTEERING IN ORDER TO AVOID HITTING THE CAR NEXT TO ME, AND INSTEAD HIT THE CAR NEXT TO ME ON THE OTHER LANE WHEN I ATTEMPTED TO MOVE OUT OF THEIR WAY THIS OCCURRED FROM SENSETIVE OVERSTEERING. OUR AIRBAGS DID NOT DEPLOY. BEFORE THIS ACCIDENT, I HAD RECEIVED A LETTER FROM KIA STATING THEY WANTED TO KNOW IF I WOULD LIKE TO TRADE UP TO THE KNEW KIA OPTIMA. THE EMAIL STATED THEY HAD NEW FEATURES; SUCH AS CAMERAS FOR BLIND SPOTS. THIS MADE ME AWARE THAT KIA KNEW THERE WAS A PROBLEM WITH THESE SERIOUS .BLINDSPOTS. THE CAR WAS ALSO BEGINNING TO RUMBLE, AND I BELIEVED IT WAS COMING FROM THE ENGINE,IN FACT QUITE SURE IT WAS FROM THE ENGINE. I ALSO HAD RECEIVED A LETTER IN THE MAIL FROM KIA, STATING THEY WERE HAVING PROBLEMS WITH THE ENGINES FROM CERTAIN YEARS OF THE KIA OPTIMA MY CAR WAS WITHIN THE YEARS STATED. IT STATED THEY WOULD HONOR THIS PROBLEM IF YOU KEPT THIS LETTER IN YOUR CAR, WHEN BRINGING IT IN FOR REPAIRS. I WAS GOING TO DO THIS, BUT THE CAR IS NOW TOTALED AFTER THE ACCIDENT.

  24. Power train, Jul 25, 2016

    TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE GEARS FAILED. THE CONTACT USED THE SHIFT LOCK RELEASE TO TAKE THE VEHICLE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,837. THE VIN WAS UNAVAILABLE.

  25. Engine, Jul 25, 2016

    CAR ONLY HAS 65,000 MILES, HAS HAD REGULAR OIL CHANGES, HAD TO BE TOWED TO DEALER. FOUND SLUDGE IN ENGINE AND NEEDS TO BE REPLACED. KIA WILL NOT HONOR THE WARRANTY OR EXTENDED WARRANTY.