2014 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 586 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Optima model years with reports.
Of the 2014 reports, 20 involved a crash and 42 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
A fuel leak can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
Campaign 22V093000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
Campaign 20V100000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
586 reports, newest first.
Engine, Jan 24, 2021
ENGINE PREMATURELY USES OIL AND HAD NO INDICATION OF NO OIL. ENGINE HAS KNOCKING AND IS IN LIMP MODE BUT IS NOT UNDER RECALL ASSOCIATED WITH SAME YEAR AND MODEL, HOWEVER HAS SAME SYMPTOMS
Electrical system, Engine, Jan 18, 2021
I CURRENTLY OWN 2014 KIA OPTIMA JUST HIT 104600 MILES.I HAVE NEVER HAD AN ISSUE EXCEPT MY BRAKE LIGHTS REPEATLY BURNING OUT. I RECENTLY CHECKED MY OIL WHICH WAS A LITTLE LOW I BOUGHT 2 QUARTS AND PUT THEM IN MY CAR. A FEW WEEKS LATER MY OIL LIGHT FLASHED THAN WENT OFF I CHECKED MY OIL AGAIN AND THERE WAS NOTHING ON MY DIPSTICK. FROM THERE I I DROVE 2 BLOCKS TO MY THE OIL CHANGE PLACE DOWN THE STREET FROM MY HOME. THE MECHANIC NOTIFIED ME THAT MY ENGINE WAS BURNING TO HOT , AND I HAD LESS THAN A QUART OF OIL LEFT IN MY CAR. I TOLD HIM THAT WAS STRANGE SINCE IVE NEVER HAD ANY LEAKS.HE NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH THIS CAR AND TO TAKE IT STRAIGHT TO THE KIA DEALERSHIP BECAUSE THE ENGINE IS FAILING . FROM THERE I DID AN OIL CHANGE AND DROVE TO KIA. I DROPPED IT THERE TO BE CHECK AND WAS NOTIFIED THAT THE COULDNT SEE AN ISSUE TO DRIVE IT 1000 MILE AND BRING IT BACK. I PICKED IT UP AND CONTINUED TO DRIVE ABOUT 10-14 DAYS LATER I WAS DRIVING AND ACCELERATED TO GET ON THE FREEWAY AND MY CAR BLEW A BUNCH OF WHITE SMOKE FROM THE TAIL PIPE AND LOST POWER FOR A MOMENT AND ENGINE LIGHT CAME ON. I CHECKED MY OIL AND IT WAS VERY LOW AGAIN . I CALLED KIA BACK AND HAD MY CAR TOWED BACK TO KIA DEALERSHIP. AFTER THEY LOOKED OVER THEY NOTIFIED ME THAT MY OIL VALVES INSIDE THE ENGINE WERE BAD AND THAT IT WAS BURNING THE OIL HO. THEY SAID WOULD CONTACT KMA TO SEE IF IT WOULD FALL UNDER THE RECALL. I WAS LATER NOTIFIED THAT I WOULD HAVE TO REPAIR IT MYSELF AS THERE IS NO KNOCK CODE - OR COMPLETE ENGINE SEIZING, IM CURRENLY UNABLE TO DRIVE MY CAR / AND OWE THOUSANDS ON THE CAR STILL. THIS IS JUST UNFAIR FOR CONSUMERS WHO BUY THERE PRODUCTS.
Fuel/propulsion system, Jan 11, 2021
SMELL OF FUEL CHECK ENGINE LIGHT CAME ON AND ANNOUNCEMENT WAS MADE, GOT DIAGNOSED READ CODE P0456 EVAPORATIVE EMISSION SYSTEM LEAK DETECTED. THE VEHICLE WAS IN MOTION.
Other or unspecified, Dec 29, 2020
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, AFTER DRIVING FOR ABOUT ANOTHER MILE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - LEV KIA OF FRAMINGHAM (510 COCHITUATE RD, FRAMINGHAM, MA 01701, (508) 879-5555) WHERE IT WAS DIAGNOSED AND THE MECHANIC FOUND NO ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Electrical system, Engine, Dec 23, 2020
MY KIA OPTIMA KILLED WHILE DRIVING ON THE ROAD CAUSING ME TO SCRAPE THE SIDE OF MY CAR AND IT STARTED SMOKING FINDING LEAKING OIL AS WELL OVER A YEAR AGO AND MY CAR HAS BEEN SITTING AT THE KIA DEALERSHIP STORAGE BECAUSE THEY TOLD ME THERE WASN'T A RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO COME OUT OF POCKET FOR AN ENGINE . I HAVE COME OUT OF POCKET FOR TRANSPORTATION FOR MONTHS AND HAVE HAD TO PAY A STORAGE FEE NOT KNOWING THEY WERE CHARGING ME UNTIL HEARING FROM KIA CONSUMERS . NOW ALL OF A SUDDEN A RECALL IS POPPING UP WHEN I LOOK UP MY VIN AND EVEN MY INSURANCE COMPANY ALERTED ME THAT THERE ARE IN FACT 3 RECALLS ON MY CAR. I AM OUT OF A JOB BECAUSE OF NOT HAVING TRANSPORTATION AFTER COMING OUT OF POCKET OVER 3,000 FOR A RENTAL I COULDN'T SPEND ANOTHER DIME OF MY SAVINGS FOR MY FAMILY'S HOLIDAYS AND EMERGENCY STASH. I'M NEVER LOOKING FORWARD TO DOING BUSINESS WITH KIA AGAIN. I'VE BEEN SO STRESSED MENTALLY AND PHYSICALLY AND I'M STILL PAYING A CAR NOTE FOR A CAR I CAN'T DRIVE
Steering, Exterior lighting, Engine, Dec 15, 2020
RECALL ON ENGINE WAS REPLACED 2 YEARS AGO FOR HAVING METAL SHAVINGS IN THE OIL. THE SECOND MOTOR HAS 15,000 MILES ON IT AND IT'S BURNING OIL AND SMOKING TO WHERE YOU CAN'T SEE ANYTHING. I WAS GETTING ON I 65 GOING NORTH AND SMOKE CAME OUT. IT HESITATES TO GO. CAN'T DRIVE IT OVER 45-50. STEERING HAS A RECALL FOR A PLASTIC CUFFLING BEHIND STEERING WHEEL. IT WAS REPLACED LAST YEAR ACCORDING TO RIVERCHASE KIA IN PELHAM ALABAMA. IT IS NOW MAKING A POPPING NOISE AGAIN. CONDENSATION IS GETTING IN TAIL LIGHTS CAUSING THE BULBS TO BLOW. THE HEADLIGHTS WHEN ON DIM YOU CAN BARELY SEE.
Service brakes, Engine, Dec 9, 2020, crash
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT SHE LOST CONSCIOUSNESS WHILE DRIVING AT 65 MPH WHICH RESULTED IN HER VEHICLE ROLLING OFF THE ROAD AND INTO AN EMBANKMENT AND LANDED INTO A TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE THROUGH THE DRIVER SIDE DOOR AND WAS IMMEDIATELY RUSHED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED INJURIES TO HER BACK AND CHEST; AS WELL AS LACERATIONS TO HER RIGHT LOWER ARM AND LOWER ABDOMINAL AREA. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS UNCERTAIN OF ITS CURRENT WHEREABOUTS. THE MANUFACTURER NOR THE DEALER HAD YET TO BE MADE AWARE OF THE FAILURE. PRIOR TO THE FAILURE, THE CONTACT HAD RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:17V224000(ENGINE AND ENGINE COOLING); HOWEVER, SHE HAD NOT RECEIVE A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V519000(SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Steering, Dec 3, 2020
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. AN INDEPENDENT MECHANIC WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Engine, Dec 1, 2020
CHECK ENGINE LIGHT CAME ON AND THEN WHEN TRYING TO EXCELLERATE ON THE GAS TO ENTER ONTO THE HIGHWAY, THE ENGINE STARTED BOGGING DOWN AND NOT PICKING UP SPEED. TOOK IT TO O'REILLY AUTOPARTS TO GET THE ENGINE CODE AND IT CAME BACK AS A FAULTY BOOST CONTROL POSITION SENSOR CIRCUIT.
Engine, Nov 30, 2020
I WAS ON THE HIGHWAY TRAVELING ROUGHLY 65 MILES , I HAD LITERALLY JUST GOTTEN ONTO THE HIGHWAY. I WENT TO ACCELERATE AND THE CAR JUST WOULDN'T , THE RPMS AND MPH JUST WENT DOWN AND ALL LIGHTS CAME ON THE DASH. I HAD TO PULL OVER. I SHUT CAR OFF, CAR HAS NOT BEEN ABLE TO START SINCE THAT DAY. THE ENGINE WILL NOT TURN OVER. IT DIDN'T MAKE ANY LOUD NOISE WHEN THIS HAPPENED , THERE WAS NO SMELLS. IT JUST STOPPED ACCELERATING & ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT ALL CAME ON. THE CAR WAS COMPLETELY FULL OF OIL AND THE FILTER WAS CLEAN. THE CAR HAD COOLANT IN IT, NO LEAKS. I USE THE SAME SHOP FOR ALL MECHANICAL WORK SO HE HAS ALL RECORDS OF MY MAINTENANCE.
Power train, Engine, Nov 29, 2020
SHAVINGS FOUND IN OIL CAUSING ENGINE SEIZURE
Other or unspecified, Nov 17, 2020
CAR STOPS, LOSING ALL POWER AND FUNCTION WITHOUT WARNING WHILE YOU'RE DRIVING IT.AT THE TIME THIS HAPPENED, THE CAR WAS IN MOTION, BUT MOVING SLOWLY TO A STOP ON A CITY STREET. AFTER SEVERAL ATTEMPTS TO RESTART, IT DID AND I BROUGHT IT TO KIA DEALER. I BOUGHT THE USED CAR 60 DAYS AGO. IT HAD BEEN IN AN ACCIDENT BUT SEEMED FINE. FROM A DEALER. I AM TERRIFIED TO DRIVE IT ANY MORE, BECAUSE THIS COULD CAUSE A FATAL COLLISION. TOOK IT TO DEALER AND THEY CANNOT FIND ANYTHING WRONG. OTHER ISSUES THAT HAPPENED JUST BEFORE THIS HAPPENED: JUST 5-10 MINUTES BEFORE THIS HAPPENED, I'D INSERTED A PHONE CHARGER INTO THE USB PORT AND THE RADIO WENT OUT, BUT A MINUTE OR SO LATER, STARTED WORKING AGAIN. IN THE PRIOR TWO WEEK PERIOD, THE CAR DID NOT RESPOND TO STA RTING, NO SOUND, NO ANYTHING. THEN ON THE REPEAT ATTEMPT TO START IT, IT DID. I CANNOT DRIVE THIS CAR NOW, PARTICULARLY SINCE I TYPICALLY HAVE PASSENGERS WHOSE LIVES ARE ALSO RISK.
Engine, Nov 7, 2020
I WAS DRIVING DOWN I-4 DOWNTOWN ORLANDO WHEN MY CAR SHUT COMPLETELY OFF. I WAS TOLD MY TIMING CHAIN WAS BROKEN. ONLY HAD THIS CAR A YEAR. JUST GOT A OIL CHANGE.
Electrical system, Other or unspecified, Oct 25, 2020
AT DRIVING SPEED (ABOUT 50 MPH), VEHICLE SUDDENLY HAS BATTERY MANAGEMENT SYSTEM ERROR. THE VEHICLE HAS LOSS OF POWER AND SAYS THAT IT MUST BE PULLED OVER AND TURNED OFF. THIS ERROR HAS HAPPENED SEVERAL TIMES AND THE DEALER SUPPOSEDLY FIXED IT THE LAST TIME IT HAPPENED SEVERAL MONTHS AGO. I DO NOT FEEL SAFE IN THIS VEHICLE - THE ERROR OCCURS OUT OF THE BLUE AND LOSS OF POWER IS VERY DANGEROUS.
Electrical system, Vehicle speed control, Engine, Oct 25, 2020
I EXPERIENCE A BMS WARNING LIGHT ON MY HYBRID VEHICLE INDICATING TO STOP THE VEHICLE AND DO NOT DRIVE. THIS HAPPEN ON THE FAST LANE OF THE 14 FREEWAY IN ACTON CA. I TOOK THE CAR TO THE LOCAL KIA I WAS TOLD IT WAS THE HYBRID COOLANT A COMPUTER PROGRAM AND A HYBRID DRIVE BELT REPLACED THE COMPUTER PROGRAM. THE UPDATE OF THE PROGRAM I WOULD OF NOT KNOW ABOUT THE ISSUE SINCE ONLY DEALERS ARE AWARE OF IT. I PAID OVER 700.00 WHEN I PICKED UP MY CAR FOR THE REPAIRS. DROVE IT THE NEXT DAY I EXPERIENCE LOSS OF POWER AGAIN WHEN I WAS TRYING TO CROSS AN INTERSECTION IN THE CITY OF ACTON. MY CAR ALMOST STOP AND THE HEV WARNING LIGHT CAME ON. CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT RIGHT AWAY. THE SERVICE ADVISOR CALLED ME AFTER A WEEK AND HALF LATER AND TOLD ME THE PROBLEM WAS THE POWER RELAY ASSEMBLY AND THE HYBRID BATTERY THAT HAD TO BE REPLACED. PER REPAIR ADVISER, THIS ISSUE IS A COMMON BUT FOR HIM TO DO THE REPAIRS I WOULD NEED TO PAY 5800.00. HE DID ADVISE TO CALL KIA CORPORATION FOR POSSIBLE ASSISTANCE BUT THEY WERE NO HELP. SINCE I CAN NOT AFFORD THE 5800. I PICKED UP MY CAR AGAIN FROM THE DEALERSHIP AND PAID AN ADDITIONAL 318.00 FOR DIAGNOSE SERVICES. THIS IS A KNOWN ISSUE WITH KIA SINCE THE SERVICE ADVISER TOLD ME HE ONLY HAD A BULLETIN MEMO OF POSSIBLE ISSUES WITH LOSS OF POWER. I ASKED IF THIS WARRANT A RECALL BUT THE ANSWER WAS NO SINCE IT'S ONLY A MEMO AND THE BATTERIES ARE BUILT TO LAST ONLY 150,000 MILES I WAS LUCKY IT LASTED AND ADDITIONAL 18000. MILES. I JUST BOUGHT THIS VEHICLE 3 YEARS AGO AND NOW I'M SITTING ON A GIANT PAPER WEIGHT SINCE I CAN NOT DRIVE MY CAR TO AVOID FURTHER DAMAGE OR POSSIBLY CAUSE AN ACCIDENT.
Engine, Oct 20, 2020, fire
STOPPED AT A GAS STATION AND WENT INSIDE TO USE BATHROOM CAME OUT TO START MY CAR ALL THE LIGHTS FLASHED BUT CAR WOULD NOT START. CAR STARTED SMOKING AND THEN WHEN HOOD WAS OPENED THERE WAS ACTUAL FLAMES COMING OUT OF HOOD OF MY CAR AND IT PROCEEDED TO BURN UNTIL FIRE DEPARTMENT CAME AND PUT IT OUT
Steering, Oct 19, 2020
A COUPLER ON THE STEERING COLUMN IS DEFECTIVE. IT IS CAUSING THE STEERING WHEEL TO MAKE A CLICKING NOISE EVERY TIME THE WHEEL IS TURNED. IF IT IS NOW REPLACED IT CAN CAUSE THE STEERING TO MALFUNCTION WHILE DRIVING.
Vehicle speed control, Fuel/propulsion system, Oct 13, 2020, crash, fire
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, AN ABNORMAL ODOR APPEARED UNDER THE HOOD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATE FORWARD, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE WHO WAS MAKING A U-TURN. THE CONTACT TRIED TO GAIN CONTROL OF THE STEERING WHEEL AS THE VEHICLE WENT UP IN FLAMES. THE CONTACT MANAGED TO CRASH INTO A DITCH. THE CONTACT GOT OUT RAN TO THE OTHER SIDE OF THE VEHICLE WHERE HIS FIANC WAS UNCONSCIOUS. THE CONTACT MANAGED TO CUT THE SEATBELT IN ORDER TO RELEASE AND DRAG HER OUT THE VEHICLE. THE CONTACT WENT BACK TO RETRIEVE ITEMS BUT THE VEHICLE THEN ENGULFED IN FLAMES CAUSING AN EXPLOSION. THE AIRBAGS DEPLOYED. A POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE CONTACT FRACTURED HIS RIGHT WRIST, RIGHT ANKLE AND SUSTAINED SEVERE BURN TO HIS BODY THAT REQUIRED MEDICAL ATTENTION. THE CONTACTS FIANC WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED INJURIES TO HER LEFT LEGS, WRISTS, RIGHT FOOT AND ANKLE FRACTURED, FIRE BURNED THROUGH OUT HER BODY CAUSING HER TO LOSE HER LOWER INTESTINE. THE CONTACTS FIANC WAS IN A COMA AND IN THE HOSPITAL FOR OVER 90 DAYS. THERE WAS A VEHICLE WHO MADE A U-TURN IN FRONT PRIOR TO THE VEHICLE CATCHING ON FIRE AND IT WAS INFORMED TO THE CONTACT THAT THE DRIVER OF THAT VEHICLE DIED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE CONTACT MENTIONED THAT HE HAD A RECALL REPAIR PERFORMED ON HIS VEHICLE 4 MONTHS PRIOR TO THE FAILURE THAT OCCURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) APRIL 13, 2020 WHICH THE CONTACT BELIEVES CAUSED THE FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.*DT
Exterior lighting, Sep 15, 2020
THE TAIL LIGHT HAS BEEN REPLACE MULTIPLE TIMES BECAUSE IT GOES OUT ALMOST AS SOON AS I REPLACE IT ONLY TO FIND OUT THAT WATER IS IN THE LIGHT CAUSING IT TO SHORT. THIS HAS BEEN OCCURRING SINCE 2014 WHEN THE CAR WAS PURCHASED.
Steering, Sep 15, 2020
WHEN DRIVING AT 60MPH MY STEERING WHEEL SHACKS AND IT DOES THE SAME EXACT THING WHEN I RIDE OVER A SPEED BUMP OR JUST HIT A BUMP IN THE ROAD. THERE IS A LOT OF PLAY IN MY STEERING WHEEL AND I CAN HEAR A CLACKING AND CLICKING NOISE WHEN JUST TURNING THE WHEEL. ALSO I'M CONCERN ABOUT MY AIR BAGS COME OUT BECAUSE OF ALL THE SHACKING AND CLICKING THAT'S COMING FROM MY STEERING WHEEL.
Steering, Sep 9, 2020
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL SUDDENLY BEGAN TO SHAKE, VIBRATE AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO NATIONWIDE KIA SERVICE CENTER LOCATED AT 20 WEST TIMONIUM RD, TOWSON, MD 21093, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Service brakes, Sep 9, 2020
HEV LIGHT CAME ON DASHBOARD STATING "CHECK HYBRID SYSTEM. STOP VEHICLE AND TURN OFF ENGINE". VEHICLE WAS IN MOTION IN CITY ON TRAFFIC LIGHT AND SUDDENLY GOT THAT AND CAR STOPPED IN 15 SEC AND COULD NOT MOVE ANYMORE. LUCKILY IT DID NOT HAPPEN ON HIGHWAY CAUSE 15 SEC IS NOT ENOUGH FOR SAFELY STOPPING! WITNESSES HELPED TO PUSH THE CARD TO THE SHOULDER APPROXIMATELY 100 FEET. ELECTRIC BRAKE SYSTEM WAS LOCKED AS WELL CAUSE OF HEV SYSTEM STOPPED SUPPLING THE POWER. KIA CONCORD REPLACED THE SAFETY PLUG ASSY-MALE 125 AMPS TO 150 AMPS (PART # K 37586 4R002). CAR HAD ONLY 82K. AS FAR I SEE THIS IS A COMMON ISSUE AND IF MANUFACTURER IN ALL CASES UPGRADES IT TO HIGHER FUSE, THEN THIS IS A REASON FOR RECALL. NOW I WARRY ABOUT NEXT ELECTRICAL ISSUE THAT CAN CAUSE THAT FUSE.
Other or unspecified, Engine, Sep 8, 2020
VEHICLE WAS IN MOTION AND STALLED DURING A DRIVE AND WAS UNABLE TO START. INTERIOR LIGHTS AND DASHBOARD TURNED ON ALONG WITH RADIO AND WINDOWS BUT BATTERY WAS DAMAGED. AFTER GETTING THE VEHICLE INSPECTED FROM AN AUTO SHOP, IT WAS EVIDENT THAT THERE WAS ENGINE FAILURE. THIS OCCURRED WHILE TURNING INTO A PARKING LOT FROM A MAIN STREET.
Engine, Sep 2, 2020
CLICKING OF THE ENGINE , CAR WON'T GO FASTER THEN 35 MILES AN HOUR
Engine, Aug 28, 2020
AFTER RECEIVING AN REGULAR MAINTENANCE OIL CHANGE ON 8/25/20 @3:42PM MY VEHICLE STARTED TO TURN OFF AND ON AND LOUD KNOCKING COMING FROM THE ENGINE SO I IMMEDIATELY TURNED AROUND AND WENT BACK TO JIFFY LUBE WHERE I RECEIVED THE OIL CHANGE AND THEY PERFORMED A SECOND OIL CHANGE BAFFLED AS TO WHY MY VEHICLE WAS MAKING THE NOISE AFTER THE OIL CHANGE AFTER THE 2 CONSECUTIVE OIL CHANGE THE KNOCKING WAS WORSE AND THEY INSTRUCTED ME TO GO TO A DEALERSHIP ASAP....AS I WAS GOING TO THE CLOSEST DEALERSHIP MY VEHICLE STOPPED REPEATEDLY ON THE HIGHWAY MY 5 YEAR OLD GRAND DAUGHTER AND I WAS TERRIBLY AFRAID PEOPLE WERE HONKING THEIR HORNS SPEEDING PAST AND MY CAR STOPPED UNDER A BRIDGE TURN ABOUT STOPPING TRAFFIC AND IT WAS VERY FRIGHTENING AND FRUSTRATING WHEN I MADE IT TO THE DEALERSHIP THE MAN TOLD ME THAT I WOULD HAVE TO PAY @ $140 TO HAVE THE TECHNICIAN LOOK AT IT AND THAT THEY WERE CLOSING AT 5 SO I CALLED AAA TO TOW MY VEHICLE HOME AND I DON'T UNDERSTAND WHY THIS HAPPENED WHEN I KEEP THE MAINTENANCE ON MY CAR...PLEASE HELP, THANK YOU THAT WAS A VERY FRIGHTENING EXPERIENCE FOR ME AND MY GRAND DAUGHTER