2014 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 586 owner complaints filed for this model year. This is the 6th highest complaint count among 20 Optima model years with reports.
Of the 2014 reports, 20 involved a crash and 42 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 17, 2022
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles that were previously repaired under NHTSA recall number 20V-100. The low pressure fuel hose may be damaged, or missing heat-protective tape, which can result in a fuel leak.
A fuel leak can increase the risk of a fire.
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed August 2, 2022. Owners may contact Kia customer service at 1-800-33-4542. Kia's number for this recall is SC228.
Campaign 22V093000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsFeb 21, 2020
Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Kia will notify Owners, and Dealers will inspect the low pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, a heat-protective tape will be installed. Repairs will be performed free of charge. The recall began June 12, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC187.
Campaign 20V100000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Representative owner complaints
586 reports, newest first.
Steering, Mar 12, 2018
AS MANY OTHER DRIVERS HAVE STATED, 2014 KIA OPTIMA DRIFTS AT HIGHWAY SPEEDS. TAKES CONSTANT CORRECTION TO KEEP IN LANES > 55 MPH. HAS HAPPENED SINCE I OWNED CAR, BUT HAS WORSENED AS OF 2016. JUNE 08, 2016 - COMPLAINED TO DEALER THAT CAR DRIFTS AT HIGHWAY SPEED. REPLY WAS IT IS OK. APRIL 4, 2017 - DEALER TEST DROVE, SAID THEY COULD NOT DUPLICATE. APRIL 19, 2017 - CONTACTED KIA USA AND OPENED COMPLAINT. # K3421611 NO HELP. KIA SAID AS LONG AS THE TECH FELT IT DID NOT DRIFT, THEN NOTHING THEY COULD DO. MAY 3, 2017 - PURCHASED 4 NEW CONTINENTAL TIRES TO SEE IF THAT WOULD CORRECT PROBLEM TO NO AVIAL. SO IT IS MY WORD AGAINST THE TECH AND I AND 35 OTHER CONSUMERS HAVE CARS THAT DRIFT AT HIGHWAY SPEEDS.
Engine, Feb 21, 2018, fire
DRIVING DOWN THE HIGHWAY WHEN MY 2014 KIA OPTIMA STARTED TO MAKE A KNOCKING SOUND WITH SMOKE COMING FROM ENGINE. PULLED OVER AND TURNED VEHICLE OFF AND NOT LONG AFTER ENGINE CAUGHT ON FIRE. MY CAR WAS A TOTAL LOSS. FOUND OUT AFTER THE FACT THAT CAR HAD RECALL ON IT. CONTACTED KIA CONSUMER AFFAIRS AND THEY DID NOTHING TO EXPLAIN WHY THIS WOULD HAVE HAPPENED. * (RECALL RELATED INCIDENT) TS
Other or unspecified, Engine, Feb 20, 2018
ON SUNDAY 02/11/2018 MY CAR DIED GETTING OFF THE HIGHWAY DOING 70MPH. I WAS ABLE TO GET TO A SAFE PLACE CAR IS A 2014 KIA AND HAS 46,763 MILES ON IT. HAD IT TOWED TO THE DEALERSHIP. IT'S ALSO PART OF THE RECALL NOTICE I RECEIVED 10/04/2017, 17V224. CALL KIA 3 TIMES ON 02/19/2018 FIRST TIME I WAS SAYING THAT MY CAR STILL WASN'T FIXED FROM THE LONG BLOCK THAT WAS REPLACED ON THURSDAY THAT WAS STILL MAKING FUNNY NOISES AND THAT THERE WAS A SWEET BURNING SMELL. WAS TOLD BY THE 1ST PERSON I TALKED TO GIVE IT TIME AND IT WILL WORK ITSELF OUT. THAT SWEET SMELL WAS THE OIL BURNING OFF OF THE ENGINE THAT THEY JUST REPLACED AND THAT IT WAS NO BIG DEAL. I CALL BACK NOT EVEN AN HOUR LATER TO SAY MY HEAT STOPPED WORKING THEY TOLD ME THAT I WOULD HAVE TO HAVE A DIAGNOSTIC RUN ON IT AND THEN IT WILL COST ME $99 AND IF THEY DETERMINE WASN'T PART OF THE ENGINE WORK THEY HAD JUST DONE. THAT PERSON MADE A 10 A.M. APPOINTMENT FOR 2/20/2018. SINCE MY HEAT WASN'T WORKING I HAD TO KEEP USING MY WIPERS AND FLUID, BECAUSE THE DEFROST WASN'T WORKING. WHEN HOME I WENT TO PUT MORE WINDSHIELD WIPER FLUID IN THE CAR I NOTICED THAT THEY DID NOT PUT COOLANT IN THE CAR WHICH IS NEEDED TO COOL THE ENGINE SO IT DOESN'T SEIZED UP STALL OR BLOWUP. SO WHEN THEY REPLACE THE ENGINE THEY DIDN'T PUT COOLANT IN THE CAR WHICH IS NEEDED. SO NOW I'M HAVING THE CAR TOWED BACK TO KIA SO THEY CAN MAKE SURE THAT THIS ENGINE ISNT SHOT NOW ALSO. THAT'S ALSO THE REASON THE HEAT STOPPED WORKING I'M SURE. I'VE BEEN DRIVING THIS CAR SINCE I GOT IT BACK ON 02/15/2018 WITH NO COOLING PROBABLY DRIVEN IT 20 HOURS SINCE I'M A LYFT DRIVER. SO AFTER THEY PUT IN A REPLACEMENT LONG BLOCK BECAUSE OF THE RECALL THIS THURSDAY 02/15/2018 THEY DIDN'T PUT COOLANT OR ANTIFREEZE IN THE CAR SO II BLEW THE NEW ENGINE AND ALSO MESSED UP MY STARTER. HAD IT TOWED BACK TO THE DEALERSHIP 02/19/2018
Suspension, Feb 16, 2018
A REPUTABLE AUTO SHOP NOTICED. WHY MY STEERING WAS NOT CORRECT. BOTH LOWER CONTROL ARMS WITH INTEGRATED BALL JOINT IS CAUSING THE STEERING TO BE EXTREMELY LOOSE AND NOT EVEN AN ALIGNMENT CAN FIX THIS PROBLEM. BOTH CONTROL ARMS WILL NEED TO BE REPLACED.
Other or unspecified, Feb 6, 2018
ANTENNA COVER CAME OFF. RUSTED AND BROKEN SCREWS. APPEARS TO BE A DEFECT IN MANUFACTORING. THIS APPEARS TO BE A VERY COMMON COMPLAINT VIA THE WEB.
Electrical system, Feb 3, 2018
CAR WILL NOT START OCCASIONALLY- THERE ARE SEVERAL INTERNET COMMENTS ABOUT THIS HAPPENING TO MANY KIA OWNERS- SOME REMEDY IS TO START IT IN NEUTRAL- SHIFT GEAR FROM PARK TO DRIVE BACK TO PARK AND THEN TRY TO START IT- WIGGLE GIFT SHIFT ETC- DEALER CLAIMS THEY NEED TO REPRODUCE IN ORDER TO REPAIR BUT THEY ARE IGNORING THE FACT THAT THIS IS A SAFETY ISSUE IF SOMEONE GETS STRANDED - I HAVE EXTENDED WARRANTY YET THEY REFUSE TO TRY TO REPAIR
Visibility/wiper, Jan 28, 2018
DRIVING HOME AND MY ENTIRE BACK WINDOW SHATTERS OUT OF NO WHERE. LOOKS LIKE IT CRACKED AROUND THE EDGE.
Electrical system, Other or unspecified, Engine, Jan 2, 2018
WE STARTED REPORTING ISSUES THIS PAST JULY TO OUR DEALERSHIP, KIA RIVERGATE IN MADISON, TN. THEY HAVE HAD OUR CAR IN THREE TIMES AND KEEP TELLING US THERES THINGS "WE" NEED TO FIX.MY CAR IS STILL ON WARRANTY AND IS UNDER A TOTAL ENGINE RECALL. THE CAR STARTED WITH A KNOCKING SOUND IN THE ENGINE AND HAD ISSUES WHEN WE WOULD ACCELERATE. THE CAR DID NOT WANT TO ACCELERATE AT ALL CAUSING US TO STALL IN THE MIDDLE OF THE HIGHWAY SEVERAL TIMES. THEY TOLD US NOTHING WAS WRONG BUT THEY REPLACED A SENSOR. THE CAR CONTINUED TO KNOCK AND STALL. I ASKED THEM IF IT WAS MY TRANSMISSION AND THEY SAID NO, IT'S FINE. THEY SAID WE COULD TRY REPLACING THE BATTERY AND THEY CHANGED THE OIL (AT OUR EXPENSE). THE CAR HAS HAD BATTERY REPLACED THREE TIMES BECAUSE THEY TOLD US THAT WAS THE ISSUE THE FIRST TWO TIMES. THE CAR HAS GOTTEN MUCH WORSE IN THE LAST FEW MONTHS. THE LAST TIME WE TOOK IT IN TO THEM THEY ARE NOW SAYING THAT IT MIGHT BE THE FUEL INJECTOR. ONCE AGAIN THEY ARE STATING THAT WE MUST PAY FOR IT. I'VE CALLED THEM BECAUSE THE CAR HAD HUGE CLOUDS OF SMOKE COMING OUT THE BACK AND IS SHAKING EVEN WORSE. ONCE AGAIN THEY SAID THERE'S NOTHING THEY CAN DO. I TOLD THEM WE ARE HAVING TO ADD OL 3 TIMES A WEEK WITH NO SIGNS OF A LEAK. MY CAR IS ONLY 3 YEARS OLD AND I REPEAT, MY CAR IS STILL UNDER WARRANTY AND IS ON A RECALL FOR SEVERAL ISSUES INCLUDING THE ENGINE. NOW MY CAR ISN'T DRIVABLE AT ALL. IT STARTED SHAKING TO THE POINT OF THROWING US FORWARD IN THE CAR AND SMOKES LIKE IT IS ON FIRE AND THE CHECK ENGINE LIGHT WILL NOT GO OFF AT ALL, SO YOU'RE TELLING ME THERE'S NOT AN ENGINE ISSUE? [XXX]. EVEN A FUEL INJECTOR WOULD BE CONSIDERED PART OF THE ENGINE BECAUSE IT HAS TO RUN THROUGH THE ENGINE TO MAKE THE CAR RUN. I'D LIKE TO KNOW WHY KIA IS NOT HONORING THEIR WARRANTIES OR RECALLS. MY NEXT STEP IS TO CALL AN ATTORNEY AND SUE KIA. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Dec 20, 2017
TL-CONTACT OWNS A 2014 KIA OPTIMA LX.... RECALL LETTER FROM KIA REGARDING ENGINE REPLACEMENT... DEFECT CAUSES ENGINE TO STALL.... CONTACT FILED COMPLAINT THROUGH KIA... ENGINE OF VEHICLE HAS NOT STALLED YET... CONTACT UPSET WITH KIA SERVICE.... KIA STATED ENGINE NEEDED TO GO THROUGH TESTING BEFORE ENGINE IS REPLACED.... CONTACT HAD STATE CHECK ENGINE LIGHT CAME ON WHILE DRIVING THEN WENT OFF. 1RECALLSASSOCIATED WITH THIS VIN MAR 31,2017 MANUFACTURER RECALL NUMBERSC147 NHTSA RECALL NUMBER17V-224 RECALL STATUSRECALL INCOMPLETE SUMMARYKIA MOTORS AMERICA, INC. IS CONDUCTING A SAFETY RECALL CAMPAIGN TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE LONG BLOCK ASSEMBLY ON THE FOLLOWING VEHICLES: * ALL 2011-2013 MY OPTIMA VEHICLES EQUIPPED WITH THE 2.4L GDI AND 2.0L TURBO-GDI ENGINES PRODUCED FROM AUGUST 12, 2010 THROUGH SEPTEMBER 27, 2013; * ALL 2014 MY OPTIMA VEHICLES EQUIPPED WITH THE 2.4L GDI AND 2.0L TURBO-GDI ENGINES PRODUCED AT KMMG FROM AUGUST 28, 2013 THROUGH MAY 15, 2014; * ALL 2012-2014 MY SORENTO VEHICLES EQUIPPED WITH THE 2.4L GDI ENGINES PRODUCED FROM APRIL 19, 2011 THROUGH FEBRUARY 10, 2014; * ALL 2011-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.0L TURBO-GDI ENGINES PRODUCED FROM DECEMBER 30, 2010 THROUGH AUGUST 30, 2013. METAL DEBRIS MAY HAVE BEEN GENERATED FROM FACTORY MACHINING OPERATIONS OF THE ENGINE CRANKSHAFT AND MAY NOT HAVE BEEN COMPLETELY REMOVED FROM THE CRANKSHAFT'S OIL PASSAGES DURING THE CLEANING PROCESS. IT WAS ALSO DETERMINED THAT THE ADDITIONAL MACHINING PROCESSES OF THE CRANKPINS SAFETY RISK IF THE WARNINGS ARE IGNORED AND THE VEHICLE CONTINUES TO BE DRIVEN, THE BEARING MAY FAIL AND THE VEHICLE COULD STALL WHILE IN MOTION. AN ENGINE STALL AT HIGHER SPEEDS CAN INCREASE THE RISK OF A CRASH.
Engine, Oct 24, 2017
ON 10/24/17, WHILE DRIVING ON CR 46 IN SORRENTO HEADING HOME AT 1800 HRS, MY 2014 KIA OPTIMA LX COMPLETELY SHUT DOWN AT 55 MPH FOR NO REASON. LOST POWER. I WAS ABLE TO PUT EMERGENCY FLASHERS IMMEDIATELY AND PULL TO THE SIDE REDUCING SPEED AND COMPLETELY STOP THE CAR. AFTER THAT, WAS ABLE TO RESTART THE CAR. WAITED A FEW MINUTES AFTER INSPECTION IN THE ENGINE COMPARTMENT. NO INDICATION NOR ANY VISIBLE SIGNS OF TROUBLE. WAS ABLE TO CONTINUE MY DRIVE AT A MUCH LOWER SPEED AND FLASHERS ON AS A PRECAUTION.
Wheels, Oct 5, 2017
2014 KIA OPTIMA SXL TURBO. WIFE'S CAR. DRIVES IN ECO MODE 99% OF THE TIME. HANKOOK OPTIMO H431 TIRE SIZE 225/45R18. 31000 MILES IN 36 MONTHS. I KNOW BECAUSE IT'S A LEASE! FOUND MULTIPLE CRACKS ON SIDE WALL OF TIRE ON DRIVER FRONT. TIRES ARE ORIGINAL FROM FACTORY/DEALER OR I (HAVE NEVER CHANGED THEM MYSELF.) CAR 100% PARKED IN GARAGE. FOUND MULTIPLE CRACKS 2 DAYS AGO FROM ONE INCH TO 3 INCHES LONG. WENT TO DEALER IN COVINA CA. NO REPLACEMENT OFFERED. THIS IS MY 2ND STEP.
Structure, Sep 28, 2017
THE ANTENNAE FALLS OF, IT SNAPPED. IT IS ONLY PLASTIC AND IT LEAVES COMPONENTS EXPOSED TO THE ELEMENTS WHICH MAY CAUSE A FIRE IN THE ROOF. ALSO IF IT SNAPS OF WHILE DRIVING IT COULD CAUSE AN ACCIDENT TO THE CAR BEHIND YOU. THERE ARE MANY OF THESE OUT THERE THAT HAVE COME OFF. THIS SHOULD BE LOOKED INTO, THEY ARE ASKING ABSORBENT PRICES TO REPAIR .IT HAPPENED WILL PULLING OUT OF A PARKING LOT.
Other or unspecified, Aug 30, 2017
IGNITION SWITCH NOT WORKING AT TIMES
Steering, Air bags, Vehicle speed control, Aug 2, 2017
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL STOP FUNCTIONING. THE CONTACT COASTED TO THE SIDE OF THE ROAD, AFTER A FEW MINUTES, THE CONTACT WAS ABLE TO RESUME DRIVING. IN ADDITION, THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN INTO A PARKING LOT THERE WAS A RATTLING NOISE COMING FROM THE INTERIOR OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE RESIDENT OF THE CONTACT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, LOCATED ON DELSEA DR, VINELAND NJ, WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING CABLE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND WAS TO GO THROUGH THE VEHICLE WARRANTY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Electrical system, Engine, Jul 31, 2017
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. AFTER THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,700.
Steering, Jul 7, 2017
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE WOULD SWAY FROM RIGHT TO LEFT AND THE STEERING WAS UNSTABLE. THE CONTACT INDICATED THAT THE VEHICLE WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Electrical system, Engine, Jun 30, 2017
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE MOVED SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KINGS KIA 9600 KINGS AUTO MALL RD, CINCINNATI, OH 45249 (513) 677-6700) WHERE IT WAS DIAGNOSED WITH A SPORADIC TEMPERATURE GAUGE THAT NEEDED REPLACEMENT. THE TEMPERATURE GAUGE WAS REPLACED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE THERMOSTAT. THE CONTACT STATED THAT THE ISSUE PERSISTED, BUT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE SPORADIC TEMPERATURE GAUGE CONTINUED TO FAIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS. THE INSTRUMENT PANEL WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT FAILED TO NOTIFY THE DEALER OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500.
Engine, Jun 19, 2017
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MORITZ KIA FORT WORTH, 8501 WEST FWY, FORT WORTH, TX 76116 (817) 560-6000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *CN
Engine, Jun 10, 2017
BOUGHT CAR BRAND NEW AT 30K MILES WHIITE SMOKE STARTING COMING OUT THE EXHAUST. TOOK IT TO KIA DEALERSHIP AND THEY TOLD ME I HAD TO FURNISH ALL MY OIL CHANGE RECEIPTS BC THERE WAS SLUDGE IN MY OIL. THEY TOLD ME I NEEDED A NEW MOTOR, A BRAND NEW CAR?! I WOULD ACCELERATE AND THE SMOKE WOULD COME OUT AND WHEN I STARTED THE CAR THE SMOKE WOULD COME OUT. JUST TODAY MY ENGINE LIGHT CAME ON AND MY CAR STARTED SPUTTERING. I RECENTLY WENT TO 2 DIFFERENT KIA DEALERSHIPS AND NOT ONE SALES REP MENTIONED THE RECALL, NOR THE OTHER 2 THAT WERE RELATED TO THIS VEHICLE.
Engine, Jun 10, 2017
TOOK MY VEHICLE IN FOR A ENGINE RECALL. IT ONLY TOOK 10 MINUTES. NO EXPLANATION ON WHAT WAS THE PROCESS TO CHECK A RECALLED ENGINE. NO DETAILS ON HOW AND WHAT WAS DONE TO CHECK THE ENGINE. THIS AN INDICATION THAT KIA IS TRYING TO SAVE MONEY. ALSO NHTSA SHOULD INDICATE ON IT'S WEBSITE BEFORE THE REMEDY, INDICATE THE PROCESS BEING USED TO CHECK THE ENGINE. ALL THEY STATED WAS PASS.
Engine, Jun 1, 2017
ENGINE RECALLS. THERE IS A KNOCKING NOISE COMING FROM THE ENGINE AND SOUNDS LIKE A DIESEL ENGINE. KIA SAYS THIS IS NORMAL BUT OTHERS DO NOT SOUND LIKE THIS. WONDERING IF THERE IS MORE TO THIS RECALL THAN WHAT THEY ARE WILLING TO ADMIT.
Engine, May 25, 2017
ENGINE RATTLES BETWEEN 1000 TO 2000 RPMS.
Engine, May 1, 2017
MY CARS ENGINE STARTED MAKING A KNOCKING NOISE DURING IDLE AND AT HIGHWAY SPEEDS. THIS IS VERY CONCERNING BECAUSE I DO NEED MY CAR EVERYDAY TO GET MY 18 MONTH OLD DAUGHTER TO DAYCARE AND THEN TO WORK. THE DEFAULT ANSWER FROM THE DEALERSHIP IS "WE DON'T HEAR ANYTHING" WHICH IS TOTAL BS, YOU CAN CLEARLY HEAR IT KNOCKING. I DON'T WANT MY CARS ENGINE TO HAVE A CATASTROPHIC FAILURE DURING RUSH HOUR TRAFFIC WHEN I AM WITH MY DAUGHTER. THAT COULD CAUSE US TO BE IN A VERY SERIOUS ACCIDENT WHICH I DREAD. KIA NEEDS TO OWN UP TO THE PROBLEM AND GET IT FIXED AND STOP WORRYING ABOUT THE MONEY THEY WILL LOSE DUE TO FIXING IT. I AM GLAD NHTSA EXISTS, IT KEEPS BIG POWERFUL COMPANIES LIKE KIA IN CHECK. ANY HELP WILL BE GREATLY APPRECIATED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Other or unspecified, Apr 6, 2017
24,000 MILES. CLICKING/ TICKING NOISE COMING FROM BEHIND THE DASH ON THE DRIVER SIDE/CENTER OF DASH. NOISE STARTS WHEN CAR IS STARTED AND CEASES WHEN THE CAR IS TURNED OFF. NOISE IS CONTINUOUS DURING DRIVING. NOISE DOES NOT CHANGE IN VOLUME OR PACE DURING DRIVING.
Other or unspecified, Apr 3, 2017
SUNROOF EXPLODED OUT JUST DRIVING DOWN THE HIGHWAY. NOTHING HIT IT OR WAS THROWN THROUGH IT.