2017 Kia Optima
Problems, recalls and owner-reported issues
Engine is the leading concern among 255 owner complaints filed for this model year. This is the 7th highest complaint count among 20 Optima model years with reports.
Of the 2017 reports, 4 involved a crash and 9 involved a fire. 7 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, trunk lid, latchAug 24, 2023
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
A person inside the trunk compartment may become trapped, increasing their risk of injury.
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Campaign 23V594000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Hybrid propulsion systemMar 8, 2018
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.
Kia will notify owners, and dealers will remove the VPD switch and install two newly designed Battery Management Systems (BMS) that contain Overvoltage Protection Devices (OPDs), free of charge. The recall is expected to begin May 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC162.
Campaign 18V161000 on NHTSA.gov
Representative owner complaints
255 reports, newest first.
Fuel/propulsion system, Dec 19, 2019
THE CAR STALLS AND INTERSECTIONS INTERMITTENTLY. YOU HAVE TO TURN THE KEY OFF AND TURN IT BACK ON SO FAR IT HAS STARTED EVERY TIME.
Engine, Dec 18, 2019
2017 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE VEHICLE CUT OFF WHEN MAKING A LEFT TURN AND SLOWING DOWN FOR A RED LIGHT THEN WOULD RESTART. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE*JS *JS
Engine, Nov 7, 2019
THIS IS MY NEW CAR, I BOUGHT IT BECAUSE MY GOOD EXPERIENCE WITH THE 2 KIA SPECTRA WE BOUGHT FOR WORK MORE THAN 10 YEARS AGO AND BECAUSE THE BEAUTIFUL SHAPE AND COMFORD INSIDE. BIG MISTAKE !!! WHEN YOU ARE IN A DATE WITH SOMEBODY IS BETTER TO WAIT , BEAUTY SEXY BODY NOT ALWAYS COME WITH A GOOD SOUL OR ENGINE. ONE WEEK BEFORE MY FIRST CAR PAYMENT DRIVING CHARLOTTE OCT. 20 , DOWN I-77 MY CAR BEGAN TO SLOW DOWN, THEN ENGINE LIGHT CAME ON, FEW SECONDS LATER THE BATTERY LIGHT AS WELL, LOW OIL LIGHT, ALL THE ALARMS GO ON LIKE A CHRISTMAS TREE. IN MIDDLE OF THAT CHAOS LOOKING FOR A SAFE PLACE TO STOP THE FRONT DRIVE TIRE HIT A POTHOLE AND CAUSED DAMAGES TO THE BOTTON OF THE CAR. FEW MINUTES LATER THE CAR STARTED AGAIN AND I MOVED IT TO A BUSINESS PARK WHERE IT DIED 100 % . I PAID TO A TOW COMPANY TO MOVE IT TO MY HOUSE AND NEXT DAY TO THE KEFFER KIA DEALER HERE IN MOORESVILLE WHERE I BOUGHT IT. IF THIS HAPPENS DRIVING AT THE MOUNTAINS I CAN KILL SOMEBODY OR KILL MY FAMILY WITH A FAULTY CAR AND THE DEALER KNOWS ABOUT THE ENGINES PROBLEMS BUT THEY NOT TAKE AND REFUSE RESPONSIBILITY FOR THEIR CARS, NOW THE SECOND CAR PAYMENT IS COMING AND IS NOT WAY TO GO TO WORK WITHOUT A CAR. BECAUSE ALL THE INFO. FROM THE CAR COMPUTER IS GONE THEY SAY IS MY FAULT. ANY IDEA WHAT TO DO?
Steering, Nov 2, 2019
I WAS DRIVING TODAY AND THE STEERING LOCKED UP WHILE I WAS MOVING.
Vehicle speed control, Oct 30, 2019
DRIVING ON THE EXPRESSWAY THE VEHICLE WAS SLOW TO ACCELERATE INTO TRAFFIC HAD TO PUSH THE GAS TO THE FLOOR TO GET VEHICLE TO MOVE ALMOST HIT IN THE REAR. CAME TO A STOP LIGHT ONCE GREEN PRESSED ON THE GAS THE CAR WENT TO 25MPH JERKED AND WOULD NOT ACCELERATE OVER 25MPH. SOMEONE CAN BEEN KILLED.
Engine, Oct 22, 2019
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED ONE PINT OF OIL EVERY ONE THOUSAND MILES. THE CONTACT TOOK THE VEHICLE TO WALMART FOR AN OIL CHANGE AND WAS INFORMED THAT THERE WAS VERY LITTLE OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON (5281 US-76, PENDLETON, SC 29670, (864) 328-0542) THREE TIMES WHERE THEY TOPPED OFF THE OIL AND ADDED MORE OIL. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK AFTER ONE THOUSAND MILES. THE VEHICLE WAS TAKEN BACK TO THE DEALER AFTER THE ONE THOUSAND MILES WAS TRAVELED AND IT WAS DISCOVERED THAT THE OIL WAS LOW ONE HALF OF A QUART. THE DEALER ADVISED THE CONTACT TO REPEAT THE SAME PROCEDURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE RESULT WAS THE SAME. IN ADDITION, THE CONTACT STATED THAT AN ENGINE COMPRESSION AND OTHER UNKNOWN TESTS WERE COMPLETED AND THE INFORMATION WAS SENT TO KIA SUPPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Visibility/wiper, Oct 12, 2019
THE REAR VIEW MIRROR IS SITUATED TOO LOW, CREATING A LARGE BLIND SPOT IN THE CENTER OF THE WINDSHIELD. OFTEN, AT A 4-WAY STOP, THE CAR APPROACHING FROM THE RIGHT IS COMPLETELY BLOCKED OUT. DRIVER IS FORCED TO CROUCH DOWN SO AS TO LOOK UNDER THE MIRROR IN MANY DRIVING SITUATIONS. THIS HAS NEARLY CAUSED AN ACCIDENT A NUMBER OF TIMES.
Electrical system, Exterior lighting, Electronic stability control (ESC), Sep 30, 2019
I WAS DRIVING TO WORK AT NIGHT TIME FOR ABOUT A WEEK STRAIGHT MY HEAD LIGHTS WOULD RANDOMLY TURN ON AND OFF BY THEIR SELVES WHILE I'M DRIVING AND THEN MY CAR WOULD BE SITTING IN MY PARKING SPACE AND MY NEIGHBORS TOLD ME MY LIGHTS WOULD JUST BE ON ALL NIGHT AND MY CAR WOULD BE LOCKED AND EVERYTHING AND ONE DAY I WENT OUT TO START MY CAR AND I COULDN'T EVEN UNLOCK IT TO GET IN IT SO I THOUGHT IT MIGHT'VE BEEN MY CAR REMOTE BATTERY DIED AND SO I ASKED A NEIGHBOR THAT WORKS ON CARS TO SEE WHAT IT COULD BE THEY POPPED MY HOOD AND CHECKED MY CAR BATTERY AND IT WAS COMPLETELY DEAD, THEY TRIED TO GIVE ME A JUMP WHICH WAS JUST ENOUGH TO ALLOW ME TO UNLOCK AND GET INTO MY VEHICLE BUT MY CAR BATTERY WAS COMPLETELY FRIED DUE TO HEADLIGHT SENSOR.
Seat belts, Other or unspecified, Sep 12, 2019
SEAT BEAT SOUNDS OFF WHILE DRIVING AND SEAT BELT IS FASTEN. IT DINGS AS IF THE SEAT BELT IS NOT ON. SECONDLY, RADIO PLAYS BUT NO LIGHTS NO CAMERA WORKS FROM TIME TO.
Exterior lighting, Aug 26, 2019
WHEN ON AUTOMATIC MODE, THE HEADLIGHTS SUDDENLY SHUT OFF. SOMETIMES THEY COME BACK ON AFTER A MOMENT, BUT SOMETIMES THEY DO NOT COME BACK ON UNTIL YOU TURN THE HEADLIGHT SWITCH FROM AUTOMATIC TO ON. THIS IS VERY DANGEROUS. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING, IN BOTH DAY AND NIGHT CONDITIONS.
Electrical system, Structure, Engine, Jul 22, 2019, fire
WHILE MY SIGNIFICANT OTHER AND I WERE DRIVING DOWN THE HIGHWAY OUR CAR BEGAN SMOKING FROM UNDER THE HOOD, THEN SMOKE BEGAN COMING THROUGH THE AIR VENTS INSIDE THE CAR; WITHIN SECONDS WE SEEN FLAMES COMING OUT FROM UNDER THE HOOD AND IMMEDIATELY EVACUATED THE VEHICLE IN HEAVY TRAFFIC WITH NO WHERE TO PULL OVER. WITHIN MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES. THERE WAS NO WARNING, OUR CAR WAS REGULARLY MAINTAINED, THERE WERE NO CHECK ENGINE LIGHTS OR OTHERS DISPLAYING ON THE DASH, NO LEAKS OR OVERHEATING TO CAUSE THIS.
Engine, Jun 27, 2019
WHEN U START THE CAR THE ENGINE MISSES.IF U GIVE IT GAS IT DOESN'T PICK UP LIKE IT SHOULD.MISSING AND NO POWER.
Electrical system, Engine, Jun 17, 2019
WHILE I WAS DRIVING PROBABLY ABOUT 45 MILES AN HOUR OR SO MY CAR STARTED TO SHAKE REALLY HARD THEN IT SHUT OFF. ONCE IT SHUT OFF THE LOW OIL LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AND THE LOW BATTERY LIGHT AS WELL. AFTER THAT THE CAR WENT COMPLETELY DEAD. I TURNED THE KEY TO THE OFF POSITION AND THEN TIREDNESS IT BACK ON WITH WITH NO PROBLEM. FOR MY CAR TO SHUT OFF WHILE DRIVING ON A MAJOR STREET CAUSES MAJOR CONCERNS. ONE WHAT IF IT HAPPENS AGAIN AND I GET IN AN ACCIDENT OR CAUSE AN ACCIDENT.
Other or unspecified, May 15, 2019
THE SHARK FIN ANTENNA SNAPPED OFF WHILE DRIVING. I HIT NOTHING, JUST DRIVING ON THE HIGHWAY.
Engine, May 7, 2019
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT'S VEHICLE RECEIVED AN OIL CHANGE BY ALM KIA SOUTH (4310 JONESBORO RD, UNION CITY, GA 30291). AFTER THE SERVICE WAS PERFORMED, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE. A LOANER VEHICLE WAS PROVIDED. THE VEHICLE HAD BEEN AT THE DEALER SINCE JANUARY 30, 2019 AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED TO DELETE FIVE PAYMENTS OFF THE ORIGINAL LOAN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Seat belts, Jan 14, 2019
SEAT BELT WILL NOT SNAP CORRECTLY IT KEEPS UNSNAPPING UNTIL YOU PUSH DOWN ON RELEASE BUTTON AND THEN IT STAYS SNAPPED.
Engine, Dec 13, 2018
MY 2017 KIA OPTIMA BROKE DOWN ON 10/7/2018 AND THE CAR WAS TOWED TO FUCCILLO KIA. THEY REQUESTED A COPY OF MY LAST 3 OIL CHANGES BECAUSE THEY STATED THAT THERE WAS GUNK IN THE ENGINE. I SUBMITTED THE RECEIPTS AS REQUESTED AND A CLAIM WAS FILED WITH KIA'S CONSUMER AFFAIRS DEPARTMENT. THE CLAIM WAS DENIED ON 10/17/2018 BECAUSE INSUFFICIENT MAINTENANCE. I CALLED KIA CONSUMER AFFAIRS TO ASK WHY IT WAS CONSIDERED INSUFFICIENT MAINTENANCE. THE REP COULD NOT OR WOULD NOT TELL ME WHY. I WENT TO THE DEALERSHIP AND NO ONE WOULD HELP ME KEPT REFERRING ME TO THE CLAIMS DEPARTMENT. THEY AGREED TO SUBMIT AN APPEAL SO THE DISTRICT MANAGER WOULD REVIEW MY CLAIM BUT THAT WAS DENIED WITHIN 24 HOURS STATING THREE OIL CHANGES WERE NOT ENOUGH. I ONLY SUBMITTED THE LAST THREE RECEIPTS AS THEY REQUESTED. IN TOTAL, I HAD SIX RECEIPTS. I DID THE RUN AROUND AGAIN AND AFTER STATING I WOULD NEED EVERYTHING IN WRITING (CLAIM DENIAL, WARRANTY INFO, ESTIMATE OF DAMAGES) FROM KIA AND THEY STATED THEY WOULD NOT GIVE ME ANYTHING IN WRITING. I ADVISED THEM I NEEDED IT TO GET LEGAL REPRESENTATION AND THEN THEY STATED THAT THEY WOULD ESCALATE MY CLAIM ON 10/22/2018 AND I SHOULD HEAR FROM MY CLAIM SPECIALIST IN THREE BUSINESS DAYS. THEY ALSO REQUESTED THE ADDITIONAL THREE RECEIPTS, WHICH I SUBMITTED TO THEM WITHIN 24 HOURS. I CALLED THE ESCALATION DEPARTMENT WEEKLY TO TRY TO GET A STATUS ON MY CLAIM AND THERE WAS ALWAYS A REASON WHY IT HAS NOT BEEN RESOLVED. ON 12/11 TAMMY SHAMBURGER CALLED ME TO TELL ME THAT THEY WILL NOT HONOR THE WARRANTY. THEY WOULD BE WILLING TO PAY HALF THE COST TO FIX THE CAR. TOTAL COST $7,814.89 AND I WOULD HAVE TO PAY $3,907.45 PLUS ALL THE TAXES. I DID ASK WHAT EXACTLY IS WRONG WITH THE CAR AND SHE STATED SHE COULD NOT RELEASE THE DETAILS OF MY CASE BECAUSE IT IS PRIVATE INFORMATION. IN ADDITION, THEY WANTED ME TO SIGN AN OFFER LETTER AND A RELEASE AGREEMENT.
Visibility/wiper, Aug 27, 2018
WAS DRIVING THROUGH A TUNNEL WHEN I HEARD A LOUD POP, AND THEN THE SOUNDS OF GLASS SHATTERING AND WIND. THE SUN ROOF OF MY CAR WAS COMPLETELY CRACKED. THE INTERIOR SUN SHADE WAS THE ONLY THING THAT PREVENTED ME FROM HAVING A GLASS SHOWER.
Other or unspecified, Engine, Aug 14, 2018
I PURCHASED A NEW 2017 KIA OPTIMA IN FEB OF 2017 AND ON JULY 17 2018 I WAS DRIVING DOWN A STREET WHEN I SLOWED DOWN TO A STOP SO A CAR CAN BACK OUT WHEN THE CAR VIOLENTLY SHOOK THEN SHUT OFF. I TRIED MULTIPLE TIMES TO RESTART IT BUT JUST SHOOK AGAIN AND TURNED OFF. MY HUSBAND PUSHED ME TO THE SIDEWALK WHERE I TRIED AGAIN TO RESTART IT AND IT FINALLY STAYED ON WITH NO LIGHTS SHOWING UP. TOOK IT TO THE DEALERSHIP ON A TOW TRUCK AND WAS TOLD NOTHING IS WRONG WITH IT. THEY KEPT THE CAR FOR A DAY AND SAID I CAN PICK IT UP IT'S PERFECTLY FINE. I HAVE A CASE OPEN WITH KIA AND THEY TOLD ME NOT TO RESTART THE CAR BECAUSE THE CODES WILL ERASE AND THAT'S WHAT HAPPENED. I TOLD KIA I WILL NOT BE DRIVING THE CAR BECAUSE IT'S NOT SAFE AND I HAVE CHILDREN. THEIR RESPONSE IS NOTHING IS WRONG WITH IT SO I DECIDED TO DRIVE IT ONLY TO TAKE MY HUSBAND TO WORK FOR THE NEXT 2 WEEKS AND ON AUGUST 13 2018 WHILE I WAS DRIVING THE LIGHTS CAME ON AND I COULD NOT GET ANY GAS SO I WAS JUST COASTING. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND PARK BUT I ALSO TOOK A VIDEO OF WHAT LIGHTS CAME ON AS WELL AS WHEN THE TOW TRUCK CAME SHOWING THE LIGHTS WERE STILL ON EVEN THOUGH I DID NOT COMPLETELY TURN THE CAR ON. I HAVE A RENTAL FOR 2 WEEKS AND A FIELD TECH IS GOING TO DRIVE MY CAR FOR 1 WEEK TO TRY AND DUPLICATE THE ISSUE EVEN THOUGH IT ALREADY HAPPEN FOR THE SECOND TIME. NOW I'M WAITING ON WHAT THE ISSUE IS.
Air bags, Aug 9, 2018
WHEN DRIVING THE 2017 KIA OPTIMA LX THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WILL START FLASHING INDICATING THAT THE PASSENGER AIR BAGS ARE ENGAGED ALTHOUGH THERE IS NO ONE SITTING IN THE SEAT. THE INDICATOR LIGHT FLASHES CONTINUOUSLY FOR APPROXIMATELY ONE MINUTE THEN TURNS OFF. THIS INDICATION CAN HAPPEN AT DIFFERENT STAGES IN THE DRIVING PROCESS FROM BEING PARKED TO DRIVING DOWN THE HIGHWAY.
Other or unspecified, Fuel/propulsion system, Aug 8, 2018
WHILE ON AN HOUR'S DRIVE THE BSD (BLING SPOT DETECTION SYSTEM) CEASED TO OPERATE. THE ACTUATOR SWITCH WAS ILLUMINATED, BUT AN ERROR EXCLAMATION POINT APPEARED ON THE DASH NOTING THE BSD FAILURE. I DROVE ON FURTHER UNTIL I CAME TO STOP AT A TRAFFIC LIGHT. THIS HAD HAPPENED A COUPLE OF MONTHS AGO, ALSO. I TURNED OFF THE ENGINE AND PULLED THE KEY. I WAITED 30 SECONDS AND RESTARTED THE CAR. THEY SYSTEM CAME BACK ONLINE. FURTHER ALONG ON THE DRIVE IT HAPPENED AGAIN, AS I WAS DRIVING ON A HILLY ROAD. WHEN I WENT TO GIVE THE CAR MORE GAS, THE CAR DID NOT RESPOND. I FLOORED THE ACCELERATOR, AND THE CAR STILL DID NOT RESPOND, WHILE THE BSD MALFUNCTIONED AGAIN. IT WAS SIMULTANEOUS. ADDITIONALLY, THE SYSTEM ON THE DASHBOARD THAT INDICATES WHERE THE SHIFTER IS WENT DARK AND THE EXACT SAME TIME AS THE FAILURE IN BOTH CASES ON THIS DAY. OF COURSE I TOOK THE CAR TO THE DEALER. THEY COULD NOT RE-CREATE THE ISSUE. THEY CALLED KIA CORPORATE TO SEE IF THERE WERE SIMILAR REPORTS WITH A FIX THEY MIGHT KNOW OF. THE FACTORY SENT A CYA RESPONSE TO THE DEALER STATING THAT KNEW NOTHING OF THIS ISSUE. I HAD GONE ON THE INTERNET AND FOUND SCORES OF SIMILAR BSD FAILURES IN BOTH KIA AND HYUNDAI WHICH ARE SISTER COMPANIES. I HAVE TO BELIEVE THE BSD MODULE IS MADE BY THE SAME MANUFACTURER FOR BOTH COMPANIES. I TOLD THE DEALERSHIP IF IT HAPPENED AGAIN WHILE I WAS IN THE AREA OF THE DEALERSHIP I WOULD DRIVE THE CAR THERE SO THEY COULD SEE AND POSSIBLY COME UP WITH A DIAGNOSTIC CODE WHILE THE FAILURE WAS IN PROGRESS. THEY HAD NO EXPLANATION FOR THE ASSOCIATED LOSS OF POWER...
Exterior lighting, May 23, 2018
TAKATA RECALL BREAK LIGHTS NOT COMING ON. I NOTICED I HAD A NOTIFICATION COME ON MY DASHBOARD THAT READ ''CHECK BRAKE LIGHTS' AND BOTH OF MY BREAK LIGHTS WERE FLASHING ON THE IMAGE OF THE CAR ON THE DASH. IT WOULD COME OFF AND ON RANDOMLY THROUGHOUT THE DAY. I CAN SMACK MY BREAK LIGHTS AND THEY COME BACK ON, AND ONCE I PRESS MY BREAK THEY GO BACK OFF.
Engine, Feb 1, 2018
MY CAR HESITATE WHEN PULLING OUT IN THE STREET ..HAPPENS OFTEN AND WHEN THE ENGINE IS AT NORMAL TEMP, NOT WHEN COLD. IT STARTS OUT FOR ABOUT 3 FEET THEN THE ENGINE STALLS, DOES NOT QUIT RUNNING, JUST STALL FOR 3 TO 5 SECONDS. GIVE IT GAS AND NOTHING, THEN ALL AT ONCE IT TAKES OFF. VERY DANEROUS. SOME DAYS IT PERFORMS GREAT THEN THE NEXT IT STARTS THE HESITATION AGAIN. MAKING AN APPT TO TAKE IT BACK IN TO HAVE IT CHECKED NEXT WEEK.
Vehicle speed control, Jan 26, 2018
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE DID NOT FUNCTION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE TOOK MULTIPLE ATTEMPTS TO BE OPERATED NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. LUPIENT KIA OF BROOKLYN PARK (7911 LAKELAND AVE N, BROOKLYN PARK, MN) WAS CONTACTED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED OR REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 500. *TT *TR
Electrical system, Air bags, Seat belts, Electronic stability control (ESC), Sep 5, 2017
TL* THE CONTACT OWNS A 2017 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WESELOH KIA CARLSBAD (LOCATED AT 5331 PASEO DEL NORTE, CARLSBAD, CA 92008 AT (760) 496-3131) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE SEAT BELT WAS DEFECTIVE AND CAUSED THE LIGHT TO REMAIN ILLUMINATED. THE VOLTAGE ALTERNATOR ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY DRIFTED TO THE RIGHT AND LEFT. THE VEHICLE WAS THEN TAKEN BACK TO WESELOH KIA CARLSBAD, BUT NO DIAGNOSTIC CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.