2020 Kia Optima

Problems, recalls and owner-reported issues

Engine is the leading concern among 146 owner complaints filed for this model year. This is the 13th highest complaint count among 20 Optima model years with reports.

Complaints by model year
  1. 146

Of the 2020 reports, 6 involved a crash and 2 involved a fire. 4 people were injured.

Primary concernEngine99 reports · 68% of complaints
Owner complaints146Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Engine99
  2. Power train27
  3. Other or unspecified16
  4. Electrical system13
  5. Fuel/propulsion system11
  6. Engine and engine cooling8
  7. Service brakes8
  8. Air bags7

Recalls and investigations

No safety recalls on file.

Representative owner complaints

146 reports, newest first.

  1. Engine, Jan 26, 2026

    I took my vehicle to the dealership in Chantilly, VA on May 17, 2025. On July 24, 2025, I discovered that my vehicle had no oil, despite being approximately 4,000 miles away from my next scheduled oil change. I have video documentation confirming that there was no oil in the vehicle. The car was towed back to the dealership; however, no corrective action was taken. The dealership offered to perform a test, which I declined, as this issue did not exist before servicing my vehicle at their location. Additionally, no explanation or guidance regarding the oil was provided to me. I was only advised to pay for another oil change, or a 205 dollars to diagnose the car. Subsequently, I took the vehicle to Fairfax Auto Shop, where a dye test was conducted to check for oil leaks. While no leaks were found, they advised that the vehicle has an oil consumption issue. They recommended that I monitor and top off the oil every 1,000 miles and return for oil changes every 2–3 months.

  2. Other or unspecified, Engine, Jan 25, 2026

    Engine has been burning oil for at least a year now. Cause ignition coil/spark plug failure and have replaced all 4 coils and plugs 3 times now within a year. Engine will randomly start to sputter after about 3-5 months of replacement. Adding a quart of oil every 1-2 weeks. No leaks and no smoke, just money down the drain.

  3. Engine, Jan 8, 2026

    While driving, the vehicle experienced a sudden loss of engine power and entered limp mode. The check engine light began flashing and the vehicle had very limited acceleration, creating a safety concern when driving in traffic. The vehicle was towed to a Kia dealership for diagnosis. The dealer retrieved diagnostic trouble code P1326 (Knock Sensor Detection System – range/performance). During inspection, the dealer found metal contamination in the engine oil and oil control valves and advised that the engine has internal damage and requires replacement.

  4. Power train, Air bags, Fuel/propulsion system, Jan 5, 2026

    I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. made an appointment they said they found an error but had no fix. I complained heavily due to the fact I sat there for 4 hours, and they knew they had no fix as of yet. It was too dangerous like this. so the Manager said he'd just replace it with a whole new fuel pump but it could also fail. I sent the car in for 4 days just to find out they did not replace it. they only changed the fuel filter. stating kia wont let them put in a new pump due to their system not showing any other issue. The problem persisted and multiple visits to kia to no avail. Then on top of that my air bag light came on Jan 4, 2024. They said it was my responsibility it's not covered 1138.67 it would cost me. Then in Feb kia corporate sent me a letter about airbags. I did not go back because the light eventually went off by itself without a fix, then April 17, 2024 the original problem got even worse, shuddering, lack of acceleration , stalling feeling. Dec. 10, 2025 back to Kia. they have a code for dual clutch and flywheel so they ordered it & had my car for 19 days. I called numerous times to see about progress. I was told they are trying to chase down a code with a tech line. 7 days after that I picked it up & they said they did not change out any parts because there was no code. They only did a cap discharge. I have my car back now after 19 days & it's still not fixed. I called Jan5, 2026 and they said if kia is to fix it they need a code to be present or it'll cost me several thousand, even if its a known issue. so far it's been in the shop 9 times and 24 days total.

  5. Other or unspecified, Dec 31, 2025

    Immediately after getting Kia's latest recall "Voluntary Emissions Service Campaign" software update, my transmission began to Hard-Shift between neutral and 1st gear, and when slowing down, from a gear to a neutral position with the transmission. The car has lunged a few times when going from neutral to 1st gear position--concerning. This is most noticeable when car is cold, but is still always noticeable. Stop-and-go traffic it's also most noticeable. I have notified local dealership by phone message and email but have not heard back in 2 weeks.

  6. Engine, Dec 23, 2025

    Took to Kia for engine burning excessive oil. They determined the cylinder wall was scorched due to piston ring. The warranty people say it’s normal wear and tear and won’t honor the warranty. It’s still sitting in their engine bay because they want me to pay for the diagnostic which I don’t have. $4000 roughly for that but it needs a new engine. The warranty should be covering this! NEVER PAY FOR AN EXTENDED WARRANTY!!! They will not help you

  7. Engine, Dec 16, 2025

    Vechile is burning oil and knock sensor came on which indicated rod bearing. While driving the car lost power the check engine came on was abl to pull over and turned off the car. Did not drive it was tow home.

  8. Engine, Dec 13, 2025

    I got the car was running good week or 2 later I see the oil light flash after my oil change I go back top it off repeat the cycle almost weekly burning losts of oil then I get a code p1326 for a knock sensor same day car go into limp mode no power rpm won’t go over 2 car won’t go over 60-65 I park it go outside to take it to the dealership next day it ain’t start I haven’t had the car 4 months only have 138,000 miles

  9. Engine, Dec 10, 2025

    It is an oil burner and engine failed and went into limp mode less than 5 years when drove off dealership brand new.

  10. Engine, Nov 20, 2025

    Out of the blue I get a code for a misfire on cylinder one. Got in to head to work as normal and it was stalling and shaking so bad that I am scared to drive it. The next day the check engine light was on when I started it to seek out the issue. Car was manufactured in September 2019 but is the 2020 model year. I was told by a license mechanic this is related to an internal Kia engine issue. I contacted 800 333 4KIA to see if this was a known issue that they had a solution to. Of course I was told to self repair that my VIN is not covered under the recall. Can you tell me how Kia assumes that engine issues with the 2019s model year would have been fixed before the 2020 models were assembled? Sounds like my dream car is now my nightmare. 3rd White Kia Optima but I am likely leaving the Kia family if this requires a new engine.

  11. Power train, Vehicle speed control, Engine, Nov 17, 2025

    I have kept up on regular oil changes and maintenance on my Kia which I bought new 5 years ago. My issues started when my car's orange check engine light came on, I experienced loss of power such as difficulty accelerating even at low speeds, especially up hill. As soon as I was able I checked my oil which and there was nothing on the dipstick. I put in 3 quarts of oil. I brought it into my usual dealership for service and let them know about the oil issue and issues with power when driving. They failed to address the root cause of the issue, they performed an oil change, engine light turned off, and they started an oil consumption test. But when I drove off the lot the issue with the power continued, and the check engine light came on again. I took my Kia to another dealership to address the car's power issue and the first oil consumption test was not completed because it was unsafe to drive. When I brought my car in, the check engine light was not on, even though there were significant power issues. The dealership was able to confirm my concern, including loss of power and evidence of oil overconsumption. They replaced my turbocharger under warranty. I then underwent a 2nd oil consumption test that indicated overconsumption at a level of 1.5 quarts per 1000 miles. Then they performed a combustion chamber cleaning per Kia guidelines and a 3rd oil consumption test. They 3rd oil consumption results indicated overconsumption at a level of 0.75 quarts per 1000 miles. Although the dealership acknowledged this is still overconsumption, it was not to a level that required Kia to replace my motor. Meanwhile, after all these tests my car is close to out of warranty, at 98.6k miles. I called Kia customer care and their "resolution" to my case was the deny me a new engine and they would not provide me anything in writing. My car's overconsumption of oil and other signs of engine failure match the complaints found in class action settlements related to other Kia models.

  12. Power train, Other or unspecified, Engine, Oct 28, 2025, fire

    2020 kia optima caught on fire in gallipolis ohio after insurance paid to fix car it continues to leak oil stall and is dangerous to drive12/24/2022

  13. Engine, Oct 22, 2025, crash

    Metal contamination found on VVT solenoid of 2020 kia optima 2.4L GDI engine. Firestone Autocare Confirmed metal debris in oiling system. Vehicle exhibits symptoms identical to prior theta II bearing recall SC172/SC200/SC227 but not covered under recall range.

  14. Engine, Oct 16, 2025

    My car has been burning oil rapidly. I’ve contacted kia over this issue and I have had several times where I have had to continually add oil. There is no leak. This is a known issue with kia motors across mechanics nationwide and there should be a recall issued. This has been at several shops and over the last few years. This motor should NOT be consuming 4 quarts of oil within 1000 miles after an oil change.

  15. Engine and engine cooling, Oct 7, 2025

    The contact owns a 2020 Kia Optima. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to Downtown Auto Care, where an oil consumption test was initiated. The mechanic added 5 quarts of oil to the engine and advised the contact to return after 3,000 miles. The contact stated that the low oil pressure warning light illuminated after 2,275 miles. The vehicle was urgently taken to Valvoline, where 3 quarts of oil were added to the engine. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,072.

  16. Other or unspecified, Engine, Oct 3, 2025

    The turbo system on the car burns oil at a rapid rate. Had to pay $4000 to replace and still continues to give me problems and check engine light. Violates lemon law. Had replaced in September but was giving me problems well before and finally took it to the dealer for repair

  17. Engine, Forward collision avoidance, Sep 21, 2025

    What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure. I’ve been reporting engine stalling since around 34,000 miles or so I purchased the car and immediately had battery issues before 25,000 miles as well. While I was driving on the road the engine stalled about 34,000 miles with me and my pregnant daughter in the car. The seatbelts jerked. The car stuutered and shut off and every light on the dashboard went insane. I purchased the car with 34 miles on it. Now…fast forward I’ve been having the car engine check, consumption oil tests performed and more since 60xxx miles or so. I’ve done everything that I’m supposed to do with returning the car for testing and every time I’m told I just need to wait until the engine fails. They clean the engine up make it look pretty after the second test and run some cleaner through then I’m back in a couple of weeks to months for the same thing. The engine valve cover has been replaced many times, spark plugs keep going out, and a ton more engine work that was done under warranty. Brain the service man told both me and my husband it’s what we have TJ deal with, at Suntrup, and doesn’t matter if I’m driving or not wait until the engine blows before Kia can replace the full engine. He said if you’re outta warranty that’ll be your issue. Well when I talked to Kia they said I better not drive it that way, with no oil in the car regardless how it’s brining and keep taking it in. But Bryan every time seems to not want to deal with it. Test after test and he said i just need TJ fault before we replace it. The service department has deemed this a bad engine ever trip. But I’m told it MUST PASS KIA TEST. However, I’m 7,000 miles outta warranty now and I’m praying they cover it because I did everything I’m supposed to do. I have every record however, Lou Fuze has failed to reproduce my records and I’ve requested them by text many times.

  18. Engine, Sep 4, 2025

    My engine is burning lg amounts of oil. There has been a lawsuit regarding the same issues with Kia engines (specifically up to 2019 Optimas). The Theta 2 engine lawsuit is regarding excessive oil consumption/burning, knock sensor issues, and deeper engine issues. This has been an ongoing issue for me and is ultimately affecting my engine. Kia will not cover the defects or repair expenses despite knowing the concerns with prior Kia Optima engines.

  19. Engine and engine cooling, Sep 3, 2025

    The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact stated that one quart of oil was added weekly, even though the vehicle was rarely driven. The contact stated that the low oil pressure warning light failed to illuminate until the oil pressure was extremely low. The vehicle was taken to the dealer; however, the failure was not diagnosed. In addition, the contact was informed that an oil consumption test was needed. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

  20. Engine, Sep 1, 2025

    Without warning my car went into “Limp Mode” while driving on the highway almost causing a collision as I was forced to pull off the road on the highway. Flashing engine light car would not accelerate and was shaking dramatically. Was forced to wait for a tow on a busy highway. P1326 code. Rod knock. A known issue for the Theta II engine. Many recalls have been made for this exact engine for these exact problems but for some reason the 2020 Kia Optima is not included even though it is the same engine covered by lifetime warranty from the 2019 models due to these recalls and know issues. There’s plenty of recorded cases all over the web and is a wide concern for many affected Kia drivers. Kia does not offer the same KRDS update to 2020 Kia drivers as they do to earlier models even with the same engine failure issues so we don’t even get the benefit of possible early detection. Car is well maintained and inspected at a local American tire depot and I am still forced to deal with unwarranted engine failure on a known defective engine solely because KIA will not offer help for affected customers. The 2020 KIA Optima equipped with the Theta II 2.4L engine is not safe and is a known defective product. Action and accountability are needed.

  21. Other or unspecified, Engine, Aug 30, 2025

    Car burns oil at significant rate which ruins the engine

  22. Power train, Aug 27, 2025

    The vehicle experiences a dual-clutch transmission shudder in low gears and at low speeds. This issue causes a sudden loss of speed in situations such as merging onto a highway, leaving a parking spot, or while driving at approximately 30 mph. The shudder occurs randomly and poses a serious safety concern. The problem first appeared in 2020 when the vehicle had fewer than 5,000 miles on it. Beginning in 2024, at around 20,000 miles, the condition began escalating rapidly, with the shudder occurring more frequently and with greater severity. All incidents have been recorded on dash cam and provided to the dealership’s service department. The vehicle has been serviced multiple times for this issue and was kept at the dealership for approximately six weeks in total. Despite this, the dealer refuses to acknowledge the problem, citing the absence of warning lights. When the clutch was adjusted at my request, the issue temporarily improved but returned about three weeks later. The shudder now occurs more often and with greater severity, frequently forcing the driver to pull over for safety. This ongoing transmission defect creates unsafe driving conditions, and the lack of acknowledgement or permanent resolution by the dealer further increases the risk to the driver and others on the road.

  23. Fuel/propulsion system, Aug 15, 2025

    I own a 2020 Kia Optima. My vehicle has experienced repeated low-pressure fuel pump failures, causing hard starting, loss of power, and stalling risk. These issues first appeared in July 2023 and have recurred despite multiple repairs. The dealership has replaced the upper portion of the fuel pump three times (July 10, 2023; March 1, 2025; June 9, 2025) for the same issue, but the problem persists. Most recently, in August 2025, the vehicle again exhibited difficulty starting and loss of power. Diagnostic code P123300 was found, indicating the pump is not generating enough pressure. The dealership confirmed the entire fuel pump assembly needs replacement. This is a serious safety concern because the vehicle has gone into limp mode three times while driving — twice previously on the freeway, and again on [XXX]. On that date, I experienced sudden loss of power while driving, but I had a scheduled oil change on July 29, 2025 so I waited until then to bring the car in. At that visit, the dealership claimed the problem was only an old code P0456 and that my car needed a software update. However, the very next day, my vehicle went into limp mode yet again, creating another hazardous driving situation. My check engine light has repeatedly illuminated, and each failure matches the conditions described in Kia’s extended warranty program (WTY028) for low-pressure fuel pump failures on my model year. The warranty extension letter (WTY028) for my vehicle states that “repairs related to low-pressure fuel pump failure” are covered for 15 years/150,000 miles. It does not state that only the upper portion of the pump is covered. However, my dealership (Sands Kia Surprise) insists that Kia will only cover the upper portion, even though my issue requires replacement of the entire fuel pump assembly to correct the failure. This repeated failure creates a dangerous driving condition and appears to be part of a larger defect affecting this model’s fuel delivery system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  24. Engine, Aug 10, 2025

    Every since I bought my car back in 2020 I have to keep getting a oil change because my light keep coming on I was told by a mechanic the my Kia have a oil consumption problem

  25. Power train, Engine, Aug 6, 2025

    The engine in my 2020 Kia Optima S (2.4L GDI Theta II) has been experiencing excessive oil consumption, engine knocking, and loss of power, consistent with known issues in earlier model years of this engine. This component is still in my vehicle and is available for inspection upon request. The issue puts my safety at risk due to unpredictable power loss while driving and the potential for engine seizure or fire, especially during high-speed travel. I’ve had to top off oil multiple times between regular oil changes, and the vehicle showed signs of low oil without any dashboard warning. No KSDS (Knock Sensor Detection System) software was ever installed on the vehicle. I have not yet had a full diagnosis from the dealer, but I have opened a case with Kia Consumer Affairs, who informed me that I do not qualify for recall repair based on the vehicle’s manufacture date — despite the engine matching those in previous lawsuits and recalls. The vehicle has not yet been inspected by the dealer, manufacturer, police, or insurance representatives. However, I can provide receipts for oil purchases and logs documenting how often I’ve had to refill the oil. I am also filing a claim with my third-party powertrain warranty provider. Symptoms first appeared at approximately 85000 miles Engine knocking/ticking noise Oil light flashing briefly or low oil found without warning Needing to add 1–2 quarts of oil between oil changes Rough acceleration or loss of power This issue is widespread, has been previously acknowledged in other model years, and should be formally investigated in the 2020 Optima as well. I am concerned for the long-term safety and reliability of this vehicle