2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Service brakes, Hydraulic, Aug 10, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SUDDENLY LOCKED-UP WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNAWARE IF ALL FOUR WHEELS LOCKED-UP OR JUST THE FRONT WHEELS. THE WHEELS RELEASED HOWEVER, WHEN THE CONTACT TRIED TO DRIVE BACK TO HIS RESIDENCE, THE WHEELS LOCKED-UP AGAIN. THE VEHICLE WAS TOWED TO ATLANTA WEST KIA (1301 THORNTON RD, LITHIA SPRINGS, GA 30122, (833)953-0189) WHERE THE MECHANIC PERFORMED AN OIL CHANGE AND INSPECTED THE FAILURE FOR THE FAILURE. THE DEALER STATED THAT THE DTC FAULT CODE WAS CLEARED AND SENT THE CONTACT HOME. THE ISSUE RECURRED AND THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER. THE MECHANIC DUPLICATED THE FAILURE AND RETRIEVED A CODE FOR A FAILURE OF THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) PRESSURE SENSOR AND ABS UNIT. THE CONTACT WAS INFORMED THAT THE REPAIRS WERE COVERED BY THE EXTENDED WARRANTY HOWEVER, THE DEALER RETURNED AND STATED THAT THE REPAIRS WERE NOT COVERED. THE CONTACT TOWED THE VEHICLE TO A THIRD UNKNOWN DEALER WHERE THE VEHICLE REMAINED UNREPAIRED. THE MECHANIC WAS FINALLY ABLE TO DUPLICATE THE ISSUE AS WITH THE ABS SYSTEM AND QUOTED THE COST TO REPAIR THE VEHICLE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Electrical system, Exterior lighting, Aug 6, 2020
HEADLIGHTS DONT WORK. KEPT TEPLACING BULBS AND STILL DONT WORK. BRAKE LIGHTS SAME ISSUE, TEPLACE BULBS AND LIGHTS DONT WORK. VEHICLE HAS HAD MULTIPLE PROBLEMS WITH ELECTRICAL. IVE HAD TO REPLACE THE RADIO 3 TIMES, THE ENGINITION HAD TO BE REPLACED. SINCE IVE OWNED THIS VEHICLE I'VE HAD BACK TO THE GARAGE MULTIPLE TIMES FOR REPAIRS AND KEPT TELLING THEM THERE IS AN ELECTRICAL PROBLEM BUT THEY DONT WANT TO ADMIT IT.
Exterior lighting, Aug 2, 2020
PASSENGER HEAD LIGHT KEEP BURNING OUT AS SOON AS I REPLACE IT IT SMELLS LIKE WIRES ARE BURNING AND WHEN I DRIVE ANY BUMPS WILL MAKE THE HEAD LIGHTS FLICKER
Engine, Aug 1, 2020
I HAVE A 2011 KIA SORENTO AND CHECKED TO SEE IF ANY RECALLS HAVE BEEN MADE ON THE MOTOR. NO RECALLS HAVE BEEN ON THE MOTORS. BUT SEVERAL COMPLAINTS ABOUT THE MOTOR SMOKING AND LOSING POWER. I FEEL LIKE KIA SHOULD REPLACE THOSE MOTORS BEFORE SOMEONE GETS KILLED, BECAUSE LOSE OF POWER! I WAS DRIVING DOWN A 4 LANE HIGHWAY AND WENT TO CHANGE LANES AND MY CAR WOULD NOT GO. I COULD PUSH THE GAS PEDDLE AND IT WOULDN'T GO ANY FASTER. THANK GOODNESS I WASN'T FAR FROM MY HOME! IT WENT INTO LIMP MODE. SO I HAD TO LIMP IT HOME. THIS COULD HAVE BEEN A BAD SITUATION HAD I NOT BEEN ABLE TO GET ON THE SHOULDER OF THE HIGHWAY! I'VE TALKED TO SEVERAL PEOPLE THAT HAVE HEARD OF THIS HAPPENING TO THEIR KIA SERENTO. KIA NEEDS TO RECALL THESE MOTORS!
Power train, Electrical system, Jul 29, 2020
WHILE DRIVING THE CAR IT WILL LOSE POWER AND COMPLETELY SHUT OFF IT HAS HAPPENED ON THE HIGHWAY, ON REGULAR STREETS, AND WHEN GOING UP HILLS.. I AM NOT ABLE TO DO ANYTHING EXCEPT HOPE THAT NO ONE HITS ME AND I CAN GET IT PULLED OFF TO THE SIDE OF THE ROAD, AND HOPE IT WILL START AGAIN. NOW THE CAR STARTED MAKING A WHINING NOISE AND HAS COMPLETELY DIED AND HAD TO BE TOWED BECAUSE IT WILL NOT START AGAIN. EVERYTHING IS GOOD BATTERY, ALTERNATOR, STARTER, RELAYS/FUSES.
Electrical system, Service brakes, Engine, Jul 28, 2020
HAVE TO REPLACE BRAKES AND ROTORS 2-3 YEAR;. BRAKE CALIPER TWICE; REPLACE HEADLIGHTS AND TAILLIGHTS SEVERAL TIMES PER YEAR; BACK DOOR WON'T OPEN FROM INSIDE OR OUT.
Engine, Jul 27, 2020
VEHICLE KEPT CUTTING OFF WHILE DRIVING OR EITHER WOULDN'T ACCELERATE OVER 20 MPH . AFTER RESTARTING A COUPLE TIMES VEHICLE WOULD DRIVE FINE FOR A COUPLE WEEKS SOMETIMES MONTHS. TOOK IT TO DEALERSHIP LAST YEAR WAS ADVISED OF SOME RECALLS BUT NO OTHER ISSUES. BUT VEHICLE CONTINUED TO HAVE THE SAME ISSUE . IT HAPPENS RANDOMLY AND WAS VERY SCARY TRAVELING AT A FAST SPEED. NOW IT WONT STAY STARTED AT ALL. TOOK VEHICLE TO A DIFFERENT MECHANIC AND WAS ADVISED NEED A NEW ENGINE .
Seat belts, Jul 24, 2020
RIGHT SIDED PASSENGER SEATBELT BUCKLE WITH NOT FASTEN/LOCK. CAR WAS STABLE AS WE WERE TRYING TO BUCKLE UP BEFORE WE DROVE.
Air bags, Jul 22, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE ON ROUTE TO BALD HILL KIA LOCATED AT 1021 BALD HILL RD, WARWICK, RI 02886 TO HAVE AN UNSTATED RECALL REPAIR PERFORMED, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE 90,000.
Power train, Service brakes, Jul 20, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE JERKED AND PULLED TO THE LEFT AND RIGHT OCCASIONALLY. ADDITIONALLY, THE VEHICLE LOSS POWER WITH THE ABS AND EMERGENCY AUTOMATIC BRAKING WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Service brakes, Air, Jul 17, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO HATFIELD KIA LOCATED AT 1455 AUTO MALL DR, COLUMBUS, OH 43228, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE TECHNICIAN DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension, Jul 16, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS AND ATTEMPTING TO TURN IN EITHER DIRECTION, THE VEHICLE WOBBLED WITH AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO BATTLEGROUND KIA (2927 BATTLEGROUND AVE, GREENSBORO, NC 27408, (336) 295-1542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT LOWER CONTROL ARMS AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 99,200.
Electrical system, Electronic stability control (ESC), Jul 16, 2020
MY VEHICLE SHUT OFF DOING 70 MPH ON INTERSTATE AND THE DASH LIGHTS ALL FLICKERED
Air bags, Jul 15, 2020
AIR BAG LIGHT CAME ON FOR NO REASON AND WILL NOT SHUT OFF. I DID TROUBLESHOOT ACCORDING TO THE MANUAL THAT CAME WITH MY VEHICLE. THE LIGHT STILL DID NOT SHUT OFF. MY GUESS IS THAT IT HAS MALFUNCTIONED. LOOKING ON LINE OTHER PEOPLE WITH THE SAME YEAR KIA ARE HAVING THE SAME PROBLEM. VEHICLE WAS STATIONARY WHEN IT CAME ON AS WELL AS WHEN I WAS DRIVING ON THE HIGHWAY AND CITY STREETS.
Fuel/propulsion system, Jul 13, 2020
DEALER SAID FUEL TANK HAD TO BE REPLACED DUE TO PITTING AND CORROSION. PLEASE NOTE THAT THE SECTION OF THE TANK THAT IS SHOWING SIGNS OF CORROSION AND LEAKING ARE INSIDE THE PASSENGER COMPARTMENT. SPECIFICALLY UNDER THE REAR PASSENGER SEAT. THE VEHICLE WAS AT THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ON. VIDEO IS AVAILABLE AND WE WILL BE ADVISING DEALER TO RETURN THE DAMAGED FUEL TANK TO US.
Electrical system, Exterior lighting, Jul 11, 2020
I'VE REPLACED THE DRIVER SIDE LOW BEAM HEADLIGHT 4 TIMES IN 2 MONTHS AND THE DRIVER SIDE FRONT TURN SIGNAL TWICE DURING THE SAME SPAN. THERE SEEMS TO BE A SHORT AS THE HEADLIGHT WILL WORK UNTIL I USE THE TURN SIGNAL WHILE THE HEADLIGHTS ARE ON. THE HEADLIGHT BURNS OUT AND THEN THE TURN SIGNAL ONLY FLASHES WHEN THE SWITCH FOR THE HEADLIGHTS IS OFF.
Other or unspecified, Jul 8, 2020
DOORS WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE THIRD TIME THIS HAS HAPPENED FOR MY VEHICLE.
Power train, Engine, Jun 25, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE REMAINED WITH THE MECHANIC FOR TWO DAYS AFTER WHICH THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. A DAY LATER WHILE DRIVING 40 MPH, THE VEHICLE LOSS MOTIVE POWER BUT RESTARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Exterior lighting, Jun 24, 2020
WHILE MAKING A TURN BOTH HEADLIGHTS GO OUT WHILE TURN SIGNAL IS ON. THEN AFTER MAKING TURN THEY COME BACK ON. DOESN'T HAPPEN ALL THE TIME INTERMITTENT AND RANDOM. VERY DANGEROUS. *TR
Engine, Jun 22, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT ACTIVATED THE PARKING BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS PUSHED OUT OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT REACHED OUT TO THE DEALER WHERE THE VEHICLE WAS PURCHASED HOWEVER, THE DEALER WENT OUT OF BUSINESS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
Electrical system, Jun 19, 2020
MY CAR TURNED OFF ON ME TWICE WHILE DRIVING IT ON THE STREETS, ALL LIGHTS WENT BLACK.THERE WAS CARS BEHIND ME, I WAS SCARED ON GETTING HIT. DEALERSHIP SAID IT WAS A SMART JUNKING BOX CAUSING THE PROBLEM SINCE SOME CABLES HAS CORROSION. THEY HAVE BEEN RECALL ON THAT AND THEY DON'T WANT TO TAKE CARE OF IT. THEY SEND ME A PICTURE OF THE PROBLEM, AND I SEE NO CORROSION. NOW I'M SCARED DRIVING MY CAR AND NOT KNOWING WHAT THE PROBLEM IS. ESPECIALLY WHEN HAVING MY KIDS WITH ME AND DRIVING AT NIGHT, IF THAT CAR TURNS OFF, IT CAN CAUSE A HORRIBLE CRASH. *TR
Engine, Jun 16, 2020
ENGINE STARTED KNOCKING SEVERAL DAYS BEFORE CATASTROPHIC ENGINE FAILURE. THE CAR WAS TAKEN TO KIA. STAFF STARTED ENGINE AND SAID IT NEEDS A NEW ENGINE WITHOUT LOOKING AT IT FURTHER. TOOK ELSEWHERE FOR A SECOND OPINION. KNOCK SUBSIDED SOME AFTER ADDING ADDITIONAL ENGINE OIL (NO HISTORY OF LEAKS OR OIL USE). ENGINE THEN THREW A ROD THROUGH THE OIL PAN AS THE VEHICLE WAS TRAVELING APPROX 40 MILES PER HOUR ON A 4 LANE STREET. .FORTUNATELY, MY 17 YEAR OLD SON WAS ABLE TO REACT TO THE TOTAL ENGINE/POWER LOSS AND WAS ABLE TO SAFELY GET THE VEHICLE PULLED OFF THE SIDE OF THE ROAD INTO A TURN LANE. KIA ACKNOWLEDGES THEY HAVE BEEN HAVING MANY IDENTICAL ISSUES WITH VARIOUS ENGINES, BUT THIS SPECIFIC ENGINE WASN'T INCLUDED UNDER THE RECALL. SEEMS VERY STRANGE THAT THIS ENGINE IS EXPERIENCING THE SAME ISSUES AS OTHER KIA ENGINES, BUT THIS SPECIFIC ENGINE ISN'T COVERED... KIA IS AGREEING TO COVER APPROXIMATELY 1/2 OF THE ESTIMATED $6,000 REPAIR BILL. ENGINE HAD APPROX 120,000 MILES ON IT. *TR
Electrical system, Exterior lighting, Jun 15, 2020
I WAS DRIVING DOWN A ROAD AT NIGHT WITH MY FAMILY AND I NOTICE THAT THE LIGHTS WENT OUT COMPLETELY IN A DARK ROAD WHICH SCARED ME BECAUSE EVERYTHING WENT COMPLETELY BLACK I QUICKLY TRIED TO PULL OVER ALMOST GOING INTO A DITCH IN FEAR THAT I MIGHT HIT SOMETHING OR SOMEONE. I TRIED FLICKING ON THE HEADLIGHTS AND I KNOW THAT THEY WOULD COME ON AND THEN GO OFF. I ALSO NOTICE THAT MY CALL BATTERY WAS DRAINED IM ASSUMING IN MAY BE A SHORT IN THE WIRING. *TR
Engine, Jun 11, 2020
ROD BARRING SEIZURE ON MY NON-GDI THETA II ENGINE. KIA IS REFUSING TO COVER THIS, IN LIEU OF THE RECENT CLASS ACTION LAWSUIT SETTLEMENT. 2011 SORENTO'S ARE SPECIFICALLY MENTIONED IN THE SETTLEMENT, EVEN THOUGH THEY WERE NEVER EQUIPPED WITH THE GDI VERSION. *TR
Other or unspecified, Jun 10, 2020
DRIVER SIDE DOOR CAN NOT BE OPEN FROM THE OUTSIDE.NOT WITH KEY FOB OR WITH THE KEY.CAR HAS 46,000 MILES ON IT. IT IS LIGHTLY USED.DEALER SAYS IT WILL COST 413.00 TO REPAIR.AFTER LOOKING ON LINE, THIS IS A COMMON PROBLEM.CANT UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON IT. *TR