2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Structure, Other or unspecified, Jun 3, 2020
DRIVERS DOOR WILL NOT OPEN THROUGH OUTSIDE HAVE TO CLIMB THROUGH PASSENGER DOOR.THIS COULD BE DEFINITELY A SAFETY ISSUE WITH MY WELL BEING AS I COULD BE PULLED FROM CAR WHILE ATTEMPTING TO ENTER..I AM ALMOST 60 AND THIS IS VERY HARD ON ME TO CLIMB FROM PASSENGER SIDE TO DRIVERS SIDE ESPECIALLY IN THE RAIN OR DARK PARKING LOT WITH ALL THE CRIME GOING ON THESE DAYS. *TR
Engine, May 18, 2020
ON THE INTERSTATE THE CAR MISSED & DIED. TRIED TO START AND IT MADE A RATTLING SOUND. A TN TROOPER SD IT SOUNDS LIKE TIMING CHAIN AND WE HAD TO TOW IT HOME 75 MILES $500. A FORD MASTER MECH SD IN 20 YRS HE NEVER SAW THIS B4. OIL LEVEL WAS FULL BUT THE OIL WASN'T GETTING TO THE ENGINE AND THE CRANK CRACKED IN 3 SPOTS. CALLED LOCAL KIA MARYVILLE TN & SHE SD IT WAS OVER THE 100,000 MILE WARRANTY AND I BOUGHT IT USED.. NO TELLING WHAT THE OTHER DEALER DID TO IT. STILL I DO TO TOW IT TO KIA PARKSIDE KNOXVILLE TN AND PD THEM ALMOST $200 TO TELL ME THE EXACT SAME THING; HE'D BEEN A MECH FOR 20+ YRS AND HAD NO IDEA HOW THAT COULD EVEN HAPPEN. THEY WON'T FIX IT THOUGH THE RECALL IS FOR THE 2.0 LITER ENGINE, MINE IS A 2.4 2011. (MY CAR IS THE 2012 BODY STYLE MADE IN 2011) THEY WILL SELL ME ANOTHER ENGINE. WE BROUGHT THE CAR HOME AND I TWEETED ABOUT IT. KIAMOTORS_AMERICA DM'D ME OFFERING HELP. THEY DENIED MY CLAIM ENTIRELY BECAUSE MY ENGINE ISN'T PART OF THE RECALL, EVEN THOUGH MY ISSUE IS THE SAME. I FOUND THOUSANDS OF PPL JUST LIKE ME BEING TOLD THE SAME THING. I'M ON SS DISABILITY PAYING $267/MO + FULL COV INS SINCE NOV. I HAVE 2 SPECIALISTS 100 MILES IN OPP DIRECTIONS THAT I HAVE NO CAR TO GO TO. I WATCH MY 3YR OLD GRANDSON AND WAS GOING TO THE STORE FOR MY MOM WHO HAS STAGE 4 LUNG CANCER. I WOULD TWEET NEWS ARTICLES WARNING PPL AND KIAAMERICA BLOCKED ME. I COULDN'T TALK TO THEM IF I TRIED. I THOUGHT I FILED A COMPLAINT HERE ONCE B4, I DON'T SEE IT THOUGH. I WAS THINKING OF TRYING MY SENATOR. KIA IS RECKLESS, UNPROFESSIONAL AND HAS NO CONCERN WHATSOEVER ABOUT HUMAN LIVES. I WISH I KNEW A GOOD LAWYER, THIS HAS ALMOST DESTROYED ME. *TR
Exterior lighting, Service brakes, May 16, 2020
SC098XM RECALL HAS BEEN COMPLETED ON MY VEHICLE BUT THE SITE SAYS 'INCOMPLETE'. HOW CAN I GET IT CHANGED? I AM MILITARY STATIONED IN ITALY, I'M GOING TO SHIP THE VEHICLE BACK TO THE STATES BUT ALL RECALLS MUST BE COMPLETED FOR THAT TO HAPPEN. *TR
Air bags, May 6, 2020
THE AIR BAG LIGHT IS ON AND WILL NOT GO OFF. THERE IS NOTHING IN THE PASSENGER SEAT AND IT DOES NOT GO AWAY WHEN TURNING THE CAR OFF AND BACK ON. THIS MEANS THAT+S THE AIRBAGS WILL NOT DEPLOY IN THE CASEBOOK OF AN ACCIDENT WHICH IS A HAZARD. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Apr 28, 2020
WHILE DRIVING BACK FROM OREGON TO IDAHO I WAS IN CRUISE CONTROL GOING APPROXIMATELY 67MPH AND THE VEHICLE LOST POWER. I PRESSED ON THE GAS AND NOTHING SO I DISABLED THE CRUISE CONTROL AND AGAIN ATTEMPTED TO PRESS ON THE GAS AND IT CONTINUED TO LOSE POWER SO I PULLED ONTO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND TRIED TO START IT AGAIN AND IT WOULD NOT START. IT HAD BEEN TO THE MECHANIC THAT WEEK TO BE CHECKED OUT AND WHEN IT WAS TOWED BACK THE MECHANIC REPORTED IT HAD BLOWN TWO CYLINDERS.
Other or unspecified, Engine, Apr 27, 2020
ON 6/5/17 I WAS DRIVING FROM MCCALL TO BOISE IDAHO WHICH IS APPROXIMATELY 90 MILES. I PARKED THE CAR AT WALMART AND WENT OUT TO START IT AND IT WOULD NOT START AT FIRST THEN WHEN IT WOULD RESTARTED IT WOULD DIE QUICKLY APPROXIMATELY 3 TIMES. I DROVE IT TO THE BOISE DENNIS DILLON KIA DEALERSHIP AND ON THE WAY IT STALLED, DID CHUGGING SOUND AT A STOP SIGN IN TOWN AND JERKED FORWARD AND I WAS ABLE TO MAKE IT THERE. THE CAR HAS BEEN BURNING OIL AND I WOULD HAVE TO PUT A QUART OF OIL IN PROBABLY ONCE A WEEK. MY BROTHER WHO IS A MECHANIC HELPED ME TO GET PARTS FOR IT AT O"REILLY AUTO PARTS AND HELPED ME REPLACE THE VALVE COVER GASKET, SPARK PLUGS, PLUG TUBE SEALS, HEADLIGHT BULB, AND AIR FILTER TO SEE IF THAT WOULD HELP. LATER I ENDED UP BUYING A NEW OIL FILER CAP TO SEE IF THAT WOULD HELP BUT NOTHING EVER SEEMED TO.
Power train, Apr 27, 2020
I STARTED THE CAR IN THE DRIVEWAY,SHIFTED INTO REVERSE , LIFTED MY FOOT FROM THE BRAKE ,THE CAR STARTED TO ROLL BACKWARDS AND A LOUD BAM(LIKE I HIT SOMETHING IN THE DRIVEWAY). I GOT OUT TO CHECK AND THERE WAS NOTHING. I PULLED FORWARD AND STOPPED FOR A SECOND TRYING TO FIGURE OUT WHAT WAS GOING ON. I SHIFTED INTO REVERSE AND BACKED OUT OF THE DRIVEWAY AND DROVE AWAY AND EVERYTHING WORKED NORMALLY. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST 6 MONTHS. IT HAS ALSO HAPPENED TO MY WIFE. I HAVE ALSO HAD TWO INCIDENTS WHEN AFTER STARTING THE CAR I COULDN'T SHIFT OUT OF PARK. IT JUST WOULDN'T MOVE. THE SHIFTER WAS JUST STUCK THERE. TURNED THE CAR OFF SEVERAL TIMES AND IT FINALLY LET ME SHIFT INTO REVERSE.
Engine, Apr 9, 2020
ENGINE SEIZED UP CAUSING ENGINE FAILURE. VEHICLE MADE NOISE AND STOPPED COMPLETELY. UNABLE TO START. PERSONAL RESEARCH ONLINE-POSSIBLE RECALL SC147.KIA SORENTO BUILT 4/2011-2/10/2014, NHTSA CAMP.ID 17V224000. KIA CONSUMER AFF.STATES THE VEH DOESN'T FALL UNDER THE RECALL.VEH.BROKE DOWN ON 3/20/2020 IN LYNCHBURG,VA. SAME SYMPTOMS AS DESCRIBED IN THE RECALL.DEALERSHIP IN LYNCHBURG DETERMINED THE MOTOR "SEIZED" UP CAUSING TOTAL ENGINE FAILURE.KIA HAS DETERMINED TO PAY FOR PARTS ONLY,NOT LABOR.KIA CONSUMER AFFAIRS STATED THE WARRANTY DOES NOT COVER DUE TO BEING 2ND OWNER.THE VEH. HAS LESS THAN 43K MILES.NO WARNING LIGHTS ILLUMINATED UNTIL TIME OF ENGINE FAILURE.VEH. HAS BEEN SERVICED REGULARLY PRIOR TO DATE OF ENGINE FAILURE.IT IS UNKNOWN IF THE DEALERSHIP HAS PERFORMED TESTING VIA SCAN TOOLS EQUIPPED FOR SC147 INSPECTION.RESEARCH THAT I'VE DONE SHOWS THE NOISE TEST CANNOT BE DONE BECAUSE THE ENGINE SEIZED AND CANNOT BE STARTED.WHEN THE VEH ENGINE FAILED, I CHECKED THE OIL AND COOLANT.ALL FLUIDS WERE AT LEVEL AND CLEAN.NO LEAKS APPEARED UNDER VEH.THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
Air bags, Apr 2, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AT VEHICLE START-UP, THE AIR BAG WARING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA TRUSSVILLE KIA LOCATED AT (5009 BROOKE'S CROSSING BLVD, BIRMINGHAM, AL 35235) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE SEAT SENSOR AND READ DRIVER'S SIDE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Power train, Mar 29, 2020
WE ARE HAVING PROBLEMS WITH NOT BEING ABLE TO SHIFT OUT OF PARK AND SOMETIMES NOT BEING ABLE TO PUT THE CAR BACK INTO PARK. I HAVE 2 LIGHTS ON THAT SHOWED UP WHEN THIS STARTED. THE TRACTION CONTROL LIGHT AND THE DOWN HILNOT BEING ABLE TO SHIFT FROM PARK OR BACK INTO PARK DOESN'T HAPPEN ALL THE TIME WHEN IT DOES WE HAVE TO PUSH A KEY INTO THE LITTLE HOLE BUY THE SHIFTER TO OVERRIDE IT
Engine, Mar 14, 2020
TODAY I WAS DRIVING HOME FROM WORK AND EVERYTHING WAS FINE. I STOPPED AT THE GROCERY STORE AND I FINISHED THERE AND I WAS MAKING MY WAY HOME. I GOT ABOUT 3 OR SO MILES AWAY FROM MY HOME AND I NOTICED MY OIL LIGHT WAS ON. SO I PULLED OVER TO CHECK THE OIL AND EVERYTHING WAS FINE. I DIDN'T SEE A NEED TO HAVE IT TOWED THOUGHT IT WAS TELLING ME IT WAS TIME FOR AN OIL CHANGE. I PROCEEDED ONE AND I GOT ABOUT A MILE OR SO FROM MY HOUSE I'M AT A STOP LIGHT AND NOW MY CHECK ENGINE LIGHT IS ON ALONG WITH MY OIL LIGHT. THEN ALL OF A SUDDEN IT JUST DIED RIGHT IN FRONT OF THE TRAFFIC LIGHT. I CALLED A TOW TRUCK AND HAD IT TOWED. THEY HAD LOOKED AT IT AND FOUND THAT THE ENGINE HAD NO OIL PRESSURE AND THE ENGINE WAS SHOT. I NEEDED A NEW ONE. I STILL OWE MORE THAN THE VEHICLE IS WORTH. SOMEONE NEEDS TO LOOK INTO THIS.
Steering, Mar 5, 2020
HAVE HAD A LOT OF SUSPENSION ISSUES RELATED TO ALIGNMENT, TYE RODS, BEARINGS - LOTS OF LOUD NOISES WITH EVERY BUMP. I HAVE GOTTEN SOME ISSUES FIXED ONLY TO HAVE THE SAME ISSUES WITHIN ABOUT TWO MONTHS.
Steering, Suspension, Service brakes, Mar 5, 2020
MY VEHICLE IS GIVING ME RANDOM PROBLEMS WITH MY SUSPENSION AND BRAKE SYSTEM IT RANDOMLY FEELS LIKE IT IS FINE AND THEN RANDOMLY DOES NOT FEEL SAFE TO DRIVE DUE.TO BRAKE CLICKING NOISE THAT YOU CAN HEAR WHERE SHIFT KNOB IS AND WHEN I PRESS BRAKES MY TIRES LOCK OR.SOMETIMES FEELS AS IF THERE IS AIR AND.IT WILL NOT BRAKE.UNLESS I PUMP BRAKES A COUPLE TIMES..MY AIRBAG LIGHT IS ON AND MY DRIVER SIDE DOOR STOP OPENING FROM OUTSIDE TO INSIDE BUT WORKS FINE FROM INSIDE TO OUTSIDE OPENING
Steering, Power train, Electrical system, Mar 1, 2020
TWO DAYS LATER AFTER BUYING THE CAR WE WERE DRIVING IT DOWN THE HIGHWAY WHEN I NOTICED THAT THE RPMS ON THE TRUCK WERE GOING TO HIGH AT 70 MPH THE RPM WOULD BE BETWEEN 6 AND 7 SO I DECIDE WHILE DRIVING TO SHIFT IT TO STANDARD SHIFT AND IN THIS PARTICULAR TRUCK THE ODOMETER SHOWS WHAT GEAR I AM IN AND I COULD ALSO SHIFT IT MANUALLY BUT THE TRUCK IS STUCK IN 4TH GEAR AND AT A COMPLETE STOP THE START DOESNT SEEM TO WANT TO GO AT ALL AND NOW IT WANT GO FORWARDS OR REVERSE. IF I TURN LEFT OR RIGHT SIGNALS THE HEAD LIGHTS GO OFF. WHEN I STOPPED AT THE GAS STATION THE PASSBY PERSON SAW THAT IT WAS A LEAK UNDER THE VEHICLE.
Structure, Feb 24, 2020
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE AND WAS DIFFICULT TO OPEN FROM INSIDE THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Electrical system, Feb 18, 2020
ALTERNATOR HAS HAD TO BE REPLACED 4 TIMES IN LESS THAN 2 YEARS... MECHANIC AT PEP BOYS SAID THAT HE HAS SEEN SEVERAL OF THIS YEAR MAKE AND MODEL COME IN FOR THE EXACT SAME PROBLEM...
Structure, Feb 18, 2020
I WAS DRIVING 35MPH ON A 40MPH STRAIGHT ROAD FROM MY GROCERY STORE TO MY HOME. HALFWAY INTO MY DRIVE, THE HOOD OF MY CAR UNLATCHED AND SMACKED INTO MY WINDSHIELD. IT DID NOT FALL BACK DOWN IT STAYED COVERING THE WINDSHIELD AND I WAS UNABLE TO SEE. I WAS ABLE TO PULL INTO A BUSINESS BY LOOKING THROUGH THE BOTTOM WHERE THE HOOD CURVES. AFTER PULLING OVER I PUSHED THE HOOD DOWN TO ASSESS THE DAMAGE. THE CAR WAS UNABLE TO DRIVE WITHOUT USING A BUNGEE TO SECURE THE HOOD. I THEN DROVE HOME GOING ROUGHLY 15MPH BEHIND A FRIEND DRIVING IN FRONT OF ME. I AM UNSURE OF THE LAST TIME MY HOOD WAS MANUALLY OPENED. ROUGHLY 3-4 WEEKS AGO I TOOK MY KIA INTO THE DEALERSHIP DUE TO A LETTER I RECEIVED TO FIX AN AIRBAG RECALL/WARRANTY. I AM ASSUMING THEY OPENED THE HOOD DURING THIS FIX BUT NOT CERTAIN. I HAVE FILED A CLAIM WITH MY INSURANCE AND CURRENTLY HAVE MY KIA AT A COLLISION BODY SHOP THROUGH THE DEALERSHIP. ATTACHED IS THE ESTIMATE IS GIVEN BY THE INSURANCE BASED ON THE PHOTOS I GAVE THEM. THE BODY SHOP ASSESSED DAMAGE TO MY ROOF AS WELL BUT I DO NOT HAVE THEIR ESTIMATE.
Air bags, Seat belts, Other or unspecified, Feb 17, 2020
MY ABS, AIRBAG LIGHT IS ON BEFORE. AFTER REPLACING THE CLOCK SPRING THE LIGHTS ARE STILL ON, AND ALSO BOTH MY BACK SEAT BELTS WILL NOT GO DOWN. THE CAR HAS NOT BEEN IN ANY ACCIDENTS
Structure, Other or unspecified, Feb 6, 2020
REAR PASSAGER DOOR WILL NOT OPEN
Power train, Exterior lighting, Air bags, Jan 29, 2020
THERE WAS A REPLACEMENT OF THE PASSENGER CV AXLE. IT WAS AFTERMARKET AND NOT OEM. I HAD TO REPLACE THE FRONT LOW BEAM WIRING HARNESS AND BULBS AT MY OWN COST TWICE. ONCE IN FLORIDA AND ANOTHER IN MY HOME STATE. ALSO THE PASSENGER SIDE AIRBAG LIGHT ISN'T WORKING PROPERLY. THEY SENT ME THE RECALLS ON BOTH. THEN PROCEEDED TO SAY THAT THE RECALL FOR THE AIRBAG LIGHT IS UNDER RECALL. ALSO IF I COULD NOT GET OR FIND MY RECEIPTS FROM THE MECHANIC SHOP. I WOULD NOT GET REIMBURSED. KIA HAS BEEN KNOWING ABOUT THIS PROBLEM FOR YEARS! ON TOP OF THE CV AXLE THIS IS TOO MUCH. IT IS DAMAGING MY TRANSMISSION AS WE SPEAK. MY BRAKES ARE VERY SPONGEY.
Power train, Jan 27, 2020
WE WERE DRIVING ON A ROAD AT ABOUT 35 MILES AN HOUR WHEN THERE WAS A LOUD BANG FROM THE REAR END ALMOST SOUNDED AS IF A TIRE HEAD BLOWN UPON BRINGING IT BACK AND DOING TESTS AND CHECKS WE FOUND AT THE REAR TRANSFER CASE OR DIFFERENTIAL WAS TO BLAME. UPON FURTHER RESEARCH ON THE INTERNET WE FOUND THAT THERE HAS BEEN MANY COMPLAINTS ABOUT THE REAR DIFFERENTIAL OR TRANSFER CASE OCCURRING ON MANY OF THE SAME VEHICLES
Air bags, Latches/locks/linkages, Jan 24, 2020
AIRBAG LIGHT FOR PASSENGER IS ON. ALSO THE BACK RIGHT PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE OR INSIDE. DOOR NOT LOCKED AND CHILD LOCK IS OFF.
Other or unspecified, Jan 14, 2020
I HAVE HAD TO REPLACE ALL DOORSOP LATCHES ON MY 2011 SORENTO WITH ONLY 72,000 MILES ON IT. I AM A SENIOR SO THE DOORS ARE NOT OPENED AND SHUT THE MUCH. MAINLY THE DRIVERS DOOR USED.
Exterior lighting, Jan 7, 2020
THE LOW BEAM LIGHTING "H11" PIGTAIL IS A MELTED CONNECTOR AND THE LOW BEAM LIGHTING IS GOING OUT CONSTANTLY. WE HAVE REPLACED THE LIGHTS AND THE PIGTAIL TWICE THIS YEAR.
Electrical system, Exterior lighting, Jan 6, 2020
HEADLIGHT LOW BEAM LIGHT NOT WORKING. REPLACED BULB AND WITHIN A FEW WEEKS, IT WOULD WORK INTERMITTENTLY. I COULD WIGGLE THE CONNECTION AND LIGHT WOULD COME BACK ON. THEN THAT NO LONGER WORKED. I TOOK THE BULB OUT OF THE CONNECTION TO REPLACE AND NOTICED THE CONNECTION WAS MELTED WHERE THE BULB CONNECTS TO THE WIRE HARNESS. I REMOVED BULB UNTIL CONNECTION CAN BE REPLACED.