2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Engine and engine cooling, Oct 3, 2018
2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO RECALL FOR ENGINE MALFUNCTION. *AS *TR
Air bags, Oct 1, 2018
AT 106,000 MILES, THE AIRBAG ALERT LIGHT CAME ON. TOOK IT TO BE LOOKED AT. CODE READER STATED THAT THE OCS MAT ON THE PASSENGER SIDE WAS BAD. QUOTES $2,000 TO COMPLETELY REPLACE SEAT.
Air bags, Sep 24, 2018
ABS LIGHT CAME ON AROUND 120,000 MILES. BELIEVE IT IS CAUSING ISSUES FOR STEERING WHEEL CONTROLS. LIGHT WILL NOT TURN OFF. CLOCK SPRING SENSOR BAD. REPAIRS ESTIMATED AT $2,000. THIS IS A SAFETY ISSUE, WILL AIR BAGS DEPLOY AT ALL???? WHY IS THIS NOT RECALLED??? READ MANY COMPLAINTS OF THE SAME ISSUE.
Power train, Vehicle speed control, Sep 24, 2018
WHEN DRIVING BETWEEN 35-45 MPH THE TACHOMETER WILL DROP TO 0 AND THE SORENTO WILL LUNGE OR BUCK, HESITATE AND WILL NOT RESPOND TO ACCELERATION. THE ENGINE LIGHT FLASHES AND SOMETIMES STAYS ON. ONE TIME I ACCELERATED TO PASS, IT RESPONDED BUT STOPPED MIDWAY THRU THE PASS, DECELLED BACK TO 20 MPH. I COULD NOT COMPLETE MY PASS AND HAD TO FALL BACK BEHIND THE SLOWER VEHICLE. I UNDERSTAND THERE IS A VOLUNTARY SERVICE CAMPAIGN BY KIA # SC106 BUT NO DEALERSHIP ACKNOWLEDGES IT. THERE IS 130,000 MILES ON THE VEHICLE.
Other or unspecified, Sep 24, 2018
I WAS DRIVING ON THE HIGHWAY GOING STRAIGHT WITHOUT ANY OBSTRUCTIONS (BRIDGE, ETC.) IN SIGHT. WITHOUT WARNING THE FRONT SUNROOF OF MY CAR EXPLODED, SHATTERING THE GLASS. NO DEBRIS HIT THE CAR TO CAUSE THE DAMAGE. THERE WAS NO CHANGE IN TEMPERATURE THROUGHOUT THE DAY TO CAUSE TEMPERATURE STRESS ON THE GLASS. IT EXPLODED WITHOUT CAUSE. HAD THE CLOTH COVER NOT BEEN COVERING IT AT THAT MOMENT, THE GLASS WOULD HAVE FALLEN DIRECTLY ON TOP OF ME.
Structure, Sep 18, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO RETRIEVE SOME PACKAGES FROM THE REAR SEAT OF THE VEHICLE, THE EXTERIOR HANDLE WAS PULLED AND A PIECE OF THE HANDLE ASSEMBLY DETACHED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED TO THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Power train, Engine, Sep 18, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE LOWER RADIATOR HOSE FRACTURED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND PROVIDED A COST ESTIMATE TO REPLACE THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Steering, Seats, Sep 17, 2018
ALL ACCESSORIES ON STEERING WHEEL HAVE GONE OUT: RADIO CONTROLS NO LONGER WORK, CRUISE CONTROL DOES NOT WORK, BLUETOOTH CAPABILITY(ANSWERING/ENDING PHONE CALLS) NO LONGER WORKS, AND NOW THE HORN DOES NOT WORK. HAVING A WORKING HORN IS PART OF THE SAFETY EQUIPMENT ON A VEHICLE. ONE DAY WHILE PARKED, I HONKED THE HORN TO GET MY SONS ATTENTION AND IT DID NOT WORK.THE HORN JUST STOPPED WORKING. ANOTHER TIME I WAS MAKING A LEFT TURN AND SOME IDIOT NOT PAYING ATTENTION ALMOST DID NOT STOP, AS I WAS TURNING I HONKED THE HORN(FORGETTING IT HAD NOT BEEN WORKING PREVIOUSLY) AND IT WORKED JUST THAT ONE TIME. IT HAS NOT WORKED SINCE! HOW DOES THAT HAPPEN? ALSO, THE HEAD REST ON FRONT SEATS ARE POORLY DESIGNED, BOTH HAVE COME OFF COMPLETELY.
Electrical system, Sep 15, 2018
THE FRONT DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE, AND THEN THE PASSENGER SIDE DOOR IS TRYING TO DO THE SAME AT TIMES. I BABYSIT AND THIS COULD BE A SAFETY HAZARD FOR PEOPLE WITH SMALL CHILDREN. ALSO WHAT IF SOMETHING MAJOR WAS WRONG AND I NEEDED TO IMMEDIATELY GET INTO MY CAR, FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM A F WILL PROBABLY RESULT IN THE DOOR EVENTUALLY NOT BEING ABLE TO OPEN AT ALL. THERE NEEDS TO BE A RECALL FOR THIS ISSUE.
Air bags, Seat belts, Sep 15, 2018
DASHBOARD CONTINUOUSLY ILLUMINATES THAT THERE IS A PROBLEM WITH THE VEHICLES AIR BAGS. LIGHT IS ON WHEN THE IGNITION IS ON OR THE ENGINE IS ON. THERE ARE NO PROBLEMS DRIVING HE VEHICLE BUT UNSURE IF AIRBAG WILL DEPLOY IF I AM IN AN ACCIDENT.
Engine, Sep 13, 2018
CAR LOSES POWER WHEN APPLYING GAS, THEN STALLS OUT. I STOP AND WAIT FOR FEW MINUTES, THEN START THE CAR AND DRIVE OFF LIKE NOTHING HAPPENED. IT OTHERWISE DRIVES PERFECT UNTIL THE RANDOM STALLING
Power train, Sep 12, 2018
HAVE PROBLEMS SHIFTING INTO GEAR, TOOK IT TO REPAIR STATION AND THEY DON'T KNOW WHAT'S WRONG WITH IT. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT HAPPENS YOU ARE STUCK WHERE YOUR AT. THE SHIFTER GETS VERY STIFF OR HARD AND WON'T GO INTO GEAR.
Power train, Vehicle speed control, Engine, Sep 11, 2018
SINCE I BOUGHT THE 2011 KIA SORENTO THE TRANSMISSION OR ENGINE TENDS TO STALL IN THE MIDDLE OF DRIVING LIKE NOT CHANGING GEARS, GETS LOCKED, JERKS BACK AND FORTH TILL IT UNLOCKS OR CHANGES GEARS WHILE AT THE SAME TIME SLOWING OR STOPPING CAR IN IT'S TRACKS. TWICE I HAVE HIT MY HEAD ON THE STEERING WHEEL, HAVE HAD SEAT BELTS LOCK TIGHT AGAINST ME AND MY PASSENGERS WHEN IT LOCKS WHILE TRYING TO CHANGE GEARS. IT HAPPENS AT LEAST 3-6 TIME A YEAR SINCE I HAVE HAD THE CAR. I HAVE REPORTED IT TO MY SERVICE DEALERSHIP KEARNY PEARSON KIA, 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA 92111 AND THEY HAVE NOT FOUND ANYTHING WRONG. THESE PAST TWO YEARS THE GEARS LOCKING IS GETTING WORSE AND THE CAR SLOWS DOWN INSTANTLY FROM DRIVING ON THE FRWY 65 MPH DOWN TO 35 MPH INSTANTLY ALMOST HAVING CARS HIT ME FROM BEHIND. SAME FOR DRIVING ON THE STREET GOING 35-40 MPH DROPPING TO 5-10MPH AND STOP/JERK/GO/STOP/JERK AND ALMOST HAVING CARS BEHIND ME CRASH INTO ME. I HAVE BEEN BLESSED TO HAVE HAD FAST REACTING DRIVERS BEHIND ME OR NO DRIVERS. THIS LAST INCIDENT LAST MONTH WAS SO POWERFUL THAT I SMACKED THE STEERING WHEEL AND THOUGHT I HAD GOTTEN HIT BUT DIDN'T. MY CHEST GOT TIGHT AS IF I WAS HAVING A HEART ATTACK FROM THE FORCE AND MY KIDS CRIED FROM THE WHIPLASH. THIS WAS YET THE STRONGEST. ALSO, SINCE 2011 I HAVE HAD 7 - 10 INCIDENTS OF SMOKE COMING OUT OF THE AIR VENTS, SMILING LIKE FIRE. I TURN OFF THE VENT AND IT CONTINUES FOR 10MIN THEN GOES AWAY. I AM NO MECHANIC BUT IF I HAD TO GUESS I WOULD SAY SOMETHING WITH THE AIR-CONDITIONING BEING HIGH FOR LONG PERIODS AND THEN WHEN IT GETS TURNED DOWN OR OFF SEEMS TO ACTIVATE THESE THINGS ESPECIALLY THE GEARS LOCKING. JUST MY OBSERVATION. I HOPE YOU CAN GET TO THE BOTTOM OF THIS BECAUSE FOR THE FIRST TIME IN MY LIFE I FEAR FOR MY LIFE AND THOSE WITH ME OR AROUND ME WITH THIS CAR. YOU JUST DON'T KNOW WHEN IT WILL HAPPEN NEXT.
Other or unspecified, Sep 11, 2018
I AM ISSUING A COMPLAINT BECAUSE THERE ARE TONS OF REPORTS ABOUT MY MAKE/MODEL CATCHING FIRE AND STEERING ISSUES. I DO NOT FEEL SAFE DRIVING MY CAR, ESPECIALLY WITH MY SON IN THE CAR WITH ME. SOMETHING NEEDS TO BE DONE, OR THESE CARS NEED TO BE DISCONTINUED!
Electrical system, Fuel/propulsion system, Sep 11, 2018
CAR MAKES LOUD ROARING SOUND UPON COLD START. IT IS TYPICALLY THE LOUDEST WHEN IT HAS BEEN LEFT SITTING ALL NIGHT AND AT FIRST START. IT WILL NOT MAKE THE NOISE AFTER THAT UNLESS IT SITS FOR AT LEAST 8HRS.I TOOK IT TO KIA AND THEY EXPLAINED IT WOULDN'T DAMAGE MY CAR AND IT'S MOSTLY JUST A LOUD NOISE AND ANNOYANCE. THEY ALSO EXPLAINED THEY HAD SEEN THIS BEFORE AND ONE OF THE MECHANICS EVEN SAID HE DROVE HIS KIA AROUND FOR YEARS AND IT MADE THE SAME NOISE. IT IS LOUD.
Structure, Engine, Sep 10, 2018, fire
MY WIFE WAS DRIVING DOWN THE STREET WHEN THE CAR SUDDENLY LOCKED UP(STOPPED) AND THE ENGINE SHUT OFF. SHE NOTICED SMOKE COMING FROM UNDER THE HOOD AND THEN WITHIN MINUTES THE ENGINE WAS IN COMPLETE FLAMES. PRIOR TO THIS THERE WHERE NEVER ANY SIGNS OF THE CAR RUNNING OR DRIVING LIKE THERE WHERE GOING TO BE PROBLEMS. I'VE NEVER HAD ANY MECHANICAL ISSUES AT ALL ASIDE FROM THIS INCIDENT. THIS HAS COME COMPLETELY OUT OF NOWHERE UNEXPECTEDLY.
Power train, Sep 10, 2018
WAS DRIVING FELT LIKE I HIT SOMETHING AND THE CAR WOULD NOT SHIFT INTO ANY OTHER GEAR. I STOPPED PUT IT IN PARK AND NO CHANGE AFTER WORK,8 HOURS LATER, THE CAR RAN FINE. IT HAD BEEN SHIFTING ROUGH FOR A WHILE, AT OR AROUND 50MPH, IT WOULD JERK THE WHOLE CAR LIKE IT WAS SHIFTING UP OR DOWN
Structure, Sep 8, 2018
THE REAR DOOR ON THE PASSENGER'S SIDE DOES NOT OPEN FROM THE INSIDE OR OUTSIDE. AFTER RESEARCHING THE PROBLEM I HAVE FOUND THAT THIS IS A COMMON COMPLAINT.
Suspension, Electronic stability control (ESC), Sep 6, 2018
PULLS TO 1 DIRECTION WHEN BRAKING AND DRIVING. SOUNDS OF AXEL OR SUSPENSION IN MOTION STARTED ON CITY STREETS NOW ON HIGHWAY
Steering, Vehicle speed control, Engine, Sep 1, 2018
VERY ROUGH START IN THE MORNING OR AFTER SITTING OFF FOR OVER 2 HOURS. AFTER 30 SECONDS ENGINE NOISE REDUCED DRAMATICALLY. STEERING CONTROL MALFUNCTION SOMETIMES. MAKING UP DOW BUTTON ACT ERRATICALY ALONG CRUISE CONTROL AND RADIO CONTROL. BLUETOOTH CONNECTION SOUND QUALITY VERY POOR.
Power train, Aug 31, 2018
MY TRANSMISSION ISN'T SHIFTING PROPERLY I CANT EVEN REVERSE 1ST 2ND AND PART OF 3RD GEARS ARE ROUGH SHIFTING. ITS ALSO CAUSING IT TO MAKE A CLUNKING SOUND IN THE REAR AXEL ALSO WONT SHIFT WHILE TURNING.
Other or unspecified, Aug 30, 2018
DOOR WILL NOT OPEN! THIS IS UNACCEPTABLE IN AN EMERGENCY SITUATION, IT IS CLEARLY A KNOWN ISSUE ON THESE VEHICLES. IT WILL NOT OPEN FROM THE OUTSIDE AND IF YOU HAD THE CHILD LOCK ENGAGED, IT WILL NOT OPEN FROM THE INSIDE EITHER. FORTUNATELY I DID NOT HAVE THE CHILD LOCK ENGAGED SO I CAN STILL OPEN THE DOOR FROM THE INSIDE, BUT NOW THAT I KNOW IT'S A COMMON ISSUE I'M AFRAID IT WILL HAPPEN ON MY OTHER DOORS AND I DO HAVE A CHILD, SO THE CHILD LOCKS ARE SOMETIMES USED. CAR WAS PARKED AT THE TIME, I CLOSED THE DOOR AND THE NEXT TIME THE HANDLE WOULD NOT OPEN IT.
Power train, Aug 27, 2018
2011 KIA SORENTO - WHILE DRIVING, THE GEARS IN MY CAR STOPPED WORKING AND MADE A TERRIBLE LOUD NOISE. AFTER GETTING VEHICLE TOWED, PROBLEM WAS FOUND TO BE INTERMEDIATE SHAFT ON PASSENGER SIDE.BELOW IS THE DETAILED RECALL INFO-HOWEVER MY VIN DOES NOT SHOW THIS RECALL. BUT I THINK IT SHOULD. DESCRIPTION OF VEHICLES IS MINE. THIS IS EXACTLY WHAT HAPPENED TO ME: SB082B - RECALL TO REPLACE INTERMEDIATE SHAFT. RECALL: 11V258000 RECALL DATE 04/25/2011 COMPONENT POWER TRAIN:DRIVELINE:DRIVESHAFT SUMMARY KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION. CONSEQUENCE DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542. **I SUBMITTED A CASE TO KIA #12833214, AFTER 10 DAYS I DIDN'T GET A REPLY SO I CALLED THEM. I SPOKE TO HALEY AND SHE ADVISED MY CAR WAS NOT MANUFACTURED IN A LOCATION THAT HAD THIS ISSUE. I THINK KIA GOT THIS WRONG. MY CAR OBVIOUSLY HAD THE EXACT PROBLEM THEY ARE STATING AND SHOULD HAVE BEEN REPLACED BY KIA FREE OF CHARGE. INSTEAD, I HAD TO PAY $635 TO REPLACE THE EXACT PART THIS RECALL WAS ON. KIA HAS REFUSED TO REIMBURSE ME. WHEN I ASKED WHO I COULD COMPLAIN TO, THEY SAID THERE IS NO ONE. SO I AM REACHING OUT TO YOU.... THANKS, EVONNE (KIA OWNER SINCE JUN 2010)
Electrical system, Exterior lighting, Aug 26, 2018
ALL OF A SUDDEN ALL MY INTERIOR DASH LIGHTS AND HEADLIGHTS STARTED BLINKING WHILE THE CAR WAS RUNNING. I SHUT THE CAR OFF AND IT CONTINUED, TURNED THE CAR BACK ON AND IT WAS STILL GOING. THEN THE FLICKERING RANDOMLY STOPPED. THE CAR WAS STATIONARY IN MY DRIVEWAY.
Power train, Aug 25, 2018
THIS IS THE SECOND TIME MY CAR JOLTS WHEN I AM DRIVING. DOES NOT MATTER HOW FAST I AM GOING. IT FEELS LIKE THE CAR GETS REALLY SLUGGISH AND IT JOLTS BEFORE ACCELERATION, IT HAPPENED ABOUT TWO YEARS AGO AND THE DEALERSHIP MADE ME PAY $600 TO CHANGE THE INTAKE MANIFOLD CLAIMING THAT IT WOULD FIX THAT ISSUE AND IT DID NOT. AFTER THAT IT KEPT DOING THE SAME THING AND I LOOK IT UP ONLINE AND SAW THAT PEOPLE WERE SAYING TO REQUEST FOR A TRANSMISSION UPDATE, SO I WENT BACK AND THEY DID THAT AND IT "FIXED" THE ISSUE. THAT TIME MY ENGINE LIGHT WAS ON AND CAME BACK ON EVEN AFTER THEY FIXED THE SUPPOSED ISSUE. THIS TIME THERE'S NO ENGINE LIGHT ON AND THE CAR JOLTS EVEN HARDER. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS ONLINE I DON'T UNDERSTAND WHY MY CAR DOES NOT SHOW AS A RECALL FOR THE TRANSMISSION. THIS HAS BEEN HAPPENING NOW FOR A FEW DAYS AND THE JOLTING JUST GETS WORSE EVERY TIME I DRIVE. LAST NIGHT WHEN I WAS ON THE HIGHWAY GOING ABOUT 40 MPH IT DID IT AND AGAIN AFTER 50MPH IT WAS VERY SCARY.