2011 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,518 owner complaints filed for this model year. This is the highest complaint count among 23 Sorento model years with reports.
Of the 2011 reports, 42 involved a crash and 62 involved a fire. 50 people were injured.
What owners report most often
Recalls and investigations
EngineDec 21, 2023
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
A fire increases the risk of injury.
Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.
Campaign 23V877000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Exterior lighting, brake lights, switchApr 1, 2013
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Campaign 13V114000 on NHTSA.gov
EquipmentOct 6, 2011
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Campaign 11E041000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2011
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.
DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
Campaign 11V258000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 24, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V599000 on NHTSA.gov
Electrical system, wiringAug 31, 2010
KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.
WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Campaign 10V388000 on NHTSA.gov
Representative owner complaints
1,518 reports, newest first.
Air bags, Aug 20, 2018
THE SRS LIGHT CAME ON WHILE DRIVING
Electrical system, Latches/locks/linkages, Aug 15, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LOCK MANUALLY OR WITH THE KEY FOB. ALSO, THERE WAS AN ABNORMAL CLICKING NOISE WHEN STARTING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Service brakes, Aug 14, 2018
MY BRAKE LAMP SWITCH/ STOPLIGHT SWITCH APPEARS TO BE FAULTY OR FAILING, AS MY BRAKE LAMPS ARE NOT LIGHTNING UP WHEN I PRESS MY BRAKE PEDAL, NOR WILL MY CAR GO INTO PARK OR REVERSE WHEN THIS HAPPENS. IF IT'S WHEN I FIRST CRANK THE CAR, THEN IT WILL NOT GO OUT OF PARK WHEN THE BRAKE PEDAL IS PRESSED. ALSO, THE ESC LIGHT AND THE DBC LIGHT COMES ON WHEN THIS HAPPENS. MY PEDAL/GEAR SHIFTER WON'T MAKE THE CLICKING VIBRATION NOISE THAT CAN EVEN BE FELT IN MY FOOT AND HAND IN ORDER TO SHIFT THE CAR INTO A GEAR OR OUT OF GEAR. THIS APPEARS TO BE A VERY COMMON PROBLEM IN KIAS AND I DO SEE A RECALL THAT WAS FOR 2006-2011 KIA SORENTO VEHICLES. MY VIN IS NOT SHOWING AS PART OF THE RECALL, BUT I'M HAVING THE SAME EXACT PROBLEM, AND THIS IS A SAFETY ISSUE BECAUSE I CAN BE REAR-ENDED AND EVEN KILLED IN AN MVA WITH NO BRAKE LAMPS. KIA SHOULD COVER THIS REPLACEMENT FOR ME.
Power train, Engine, Aug 8, 2018
MY 2011 KIA SORENTO HAS BEEN TROUBLE FROM DAY ONE. A WEEK AFTER I BOUGHT IT, THE WIRING HARNESS HAD TO BE REPLACED WHICH TOOK OVER A MONTH TO GET THE PART FROM KIA. THEN AT 90,000 MILES THE TRANSMISSION STARTED FAILING AND IT TOOK ME FOREVER TO GET KIA TO REPLACE THAT. THEN THE REPLACEMENT TRANSMISSION WENT BAD LESS THAN A YEAR LATER AND THEY REPLACED THAT. NOW, AT 120,000 MILES (OUT OF WARRANTY) THE MOTOR HAS DIED. GRINDSTAFF KIA IN JOHNSON CITY, TN TELLS ME IT IS A 'INTERNAL FAILURE' OF THE MOTOR, IT COULD BE A ROD OR CAM, BUT THEY WOULD NOT KNOW UNLESS THEY TOOK THE MOTOR APART. KIA'S PRODUCT IS TERRIBLE AND A SAFETY HAZARD. WHEN THE MOTOR STOPPED MY HUSBAND WAS IN 65 MILE AN HOUR TRAFFIC AND COULD HAVE BEEN INJURED WHEN IT STARTED TO LOOSE POWER AND THEN THE STARTER STUCK AND WIRES STARTED SMOKING WHICH COULD HAVE CAUSED A FIRE. MY MOTOR WAS A 4 CYLINDER 2.4 LITER ENGINE THAT NEEDS TO BE RECALLED BY KIA FOR FAILURES. THEY WANT TO CHAGE ME $5500 PLUS TAX TO PUT ANOTHER ENGINE IN THE JUNK, WHICH TO ME IS ADDING GOOD MONEY TO BAD PRODUCT. I ALSO STILL OWE A BANK $$ FOR THIS CAR WHICH IS GOING TO BE NEGATIVE EQUITY I'M SURE. KIA SHOULD STAND BEHIND IT'S PRODUCT AND RECALL THIS ENGINE WHICH IS JUNK. I WILL NOT BUY KIA AGAIN, THAT IS FOR SURE!
Engine and engine cooling, Aug 3, 2018, fire
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT WITH THE AIR CONDITIONER OPERATING, A BURNING AND EXHAUST ODOR ENTERED THE CABIN THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO BAIERL KIA (11410 PERRY HWY, WEXFORD, PA 15090, (724) 741-1197) WHERE THE CONTACT WAS INFORMED THAT CARBON WAS BUILDING UP IN THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Structure, Engine, Jul 28, 2018, fire
AFTER DRIVING ABOUT 6 MILES TO A LOCAL STORE NEARBY AND BACK HOME AS I PULLED MY CAR INTO MY PARKING SPOT BLACK SMOKE STARTED COMING FROM THE HOOD SO I TURNED THE CAR OFF WAITED UNTIL THE SMOKE STOPPED AND LOOKED UNDER THE HOOD TO SEE IF I COULD TELL WHAT WAS SMOKING. EVERYTHING APPEARED FINE AND I MADE SURE TO CHECK ALL OF MY FLUID LEVELS AND OIL WHICH WERE ALL FULL. LATER THAT DAY MAYBE 4 HOURS LATER I DROVE ABOUT 15 MILES TO MY SISTERS HOUSE AND AGAIN AS I WAS PARKING MY CAR THE BLACK SMOKE STARTED AGAIN FROM UNDER THE HOOD. I PROCEEDED TO TURN THE CAR OFF AND LOOK UNDER THE HOOD AGAIN AFTER THE SMOKE CLEARED. LESS THAN 5 MINUTES LATER THE WAS A LOUD POPPING NOISE FROM UNDER THE HOOD AND BY THE TIME I RAN OUTSIDE TO SEE THE ENTIRE FRONT PART OF MY CAR WAS ENGULFED IN FLAMES HOWEVER THE WINDOWS WERE UP SO THE FLAMES WERE CONTAINED INSIDE THE CAR AND UNDER THE HOOD. THE FIRE DEPARTMENT CAME MINUTES LATER AND PUT THE FIRE OUT AND I HAD TO HAVE THE CAR TOWED DUE TO THE FRONT TIRES MELTING FROM THE FIRE. I HAD IT TOWED BACK TO THE DEALERSHIP WHERE I'D PURCHASED IT ONLY 5 MONTHS BEFORE AND LET THEM AND FINANCING COMPANY KNOW. NO ONE COULD EXPLAIN WHY MY CAR SPONTANEOUSLY COMBUSTED LIKE A BOMB WHILE PARKED AND TURNED OFF. I'M REPORTING THIS INCIDENT BECAUSE I DO NOT BELIEVE IT WAS A FREAK ACCIDENT I BELIEVE THESE VEHICLES SHOULD DEFINITELY BE INVESTIGATED BEFORE SOMEONE LOSES THEIR LIFE.
Engine, Jul 23, 2018
WHILE DRIVING VEHICLE THE OIL LIGHT INDICATOR ILLUMINATED ON DASHBOARD. VEHICLE WAS DRIVEN TO A GAS STATION AND ATTENDANT CHECKED OIL, INDICATED THAT IT WAS APPROXIMATELY ONE QUARTER LOW AND ADDED A QUART OF OIL. WHEN VEHICLE WAS RESTARTED THE OIL LIGHT WAS STILL ILLUMINATED AND ALSO THE CHECK ENGINE LIGHT WAS ILLUMINATED. VEHICLE WAS DRIVEN APPROXIMATELY TO MILES TO RESIDENCE WHERE IT WAS PARKED. THE NEXT MORNING VEHICLE WAS TAKEN TO A LOCAL AUTO REPAIR SHOP. WHEN STARTED BOTH OIL AND ENGINE LIGHTS WERE ILLUMINATED AND VEHICLE ENGINE WAS MAKING LOUD KNOCKING AND GRINDING NOISES FOR THE APPROXIMATE MILE AND A HALF DRIVE TO REPAIR STATION. AFTER INSPECTING THE VEHICLE, MECHANIC DETERMINED THAT ENGINE WOULD NEED REPLACED.
Electrical system, Other or unspecified, Jul 20, 2018
TRUCK DOORS UNLOCK WHILE DRIVING, ALARM GOES OFF RANDOMLY WHILE DRIVING OR PARKED, ALL THE FUSES BLEW, STARTER HAS BEEN CHANGED 3 TIMES, DUE TO FAULTY WIRING BENEATH THE MOTOR. BATTERY HAS BEEN CHANGED DUE TO WIRING.
Electrical system, Air bags, Jul 20, 2018
TAKATA RECALL - MY 2011 KIA SORRENTO AIR BAG HAS STOPPED WORKING AND STAYS ON RED. I NOW HAVE NO AIR BAGS. ALSO THE WHOLE FRONT PANEL KEEPS FLASHING ON THEN OFF AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS IS A SAFETY HAZARD. I'VE SEARCH FOR A RECALL ON MY VEHICLE AND NONE IS SHOWING UP.
Engine, Jul 19, 2018
I WAS DRIVING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN MY CAR COMPLETELY STOPPED ACCELERATING. I GOT IT PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS SEIZED UP. I HAD IT TOWED TO A MECHANIC SHOP WHERE HE TOLD ME THAT EVERYTHING ELSE IN MY CAR LOOKED GREAT (I GET MY OIL CHANGED ON A REGULAR BASIS AND TAKE VERY GOOD CAR OF MY CAR). HE SAID HE WAS CLUELESS AND HAD NO IDEA WHY THE ENGINE WOULD JUST SEIZE OUT OF NO WHERE. I CALLED THE KIA CONSUMER AND THEY WILL NOT DO ANYTHING ABOUT IT, EVEN
Engine, Jul 16, 2018, fire
THE ENGINE STARTED ON FIRE IN FEBRUARY 2018 AT THREE WEEKS TRYING KIA HELP ME FIX THE SEDONA IN FARMINGTON NEW MEXICO WE TOOK IT AND FIXED IT WHEN I WENT AND PICKED IT UP THE KEY IN FARMINGTON FIXED IT ENGINE WASN'T TIGHT THOSE BOLTS MISSING AND YOU MOVE THE CAR ON THE STREET IN THE SUV SHAKE AND RATTLE IN THE ENGINE SO I CALL KIA THE 800-NUMBER I SPOKE TO [XXX] HIS NUMBER IS [XXX] I HAD A HARD TIME WITH HIM TOO IT TOOK TWO MONTHS FOR THEM TO WORK ON IT NOW I'M TRYING TO GET MY MONEY BACK FROM RENTING A CAR I TRY TO TAKE IT BACK TO HIM BECAUSE THE ENGINE LIGHT WILL STAY ON MY GRANDBABIES ARE VERY SCARED TO GET IN THE VEHICLE I TOLD HIM HE SAYS GRADUALLY THEY'LL GET BETTER WELL ANOTHER WORDS HE DIDN'T CARE LESS I'M NOT SURE WHAT I SHOULD DO I HOPE THIS ONE SOMEONE FROM HERE CAN HELP ME MY NUMBER IS [XXX] MY NAME IS [XXX] ALBUQUERQUE NEW MEXICO THANK YOU PLEASE CALL ME BACK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jul 16, 2018
I BOUGHT THE SORENTO USED 2 MONTHS AGO,IT HAS 76,000 MILES ON IT. HAS DRIVEN FINE UP UNTIL NOW. IT SEEMS TO STRUGGLE GOING UP HILLS, NO POWER, AT RANDOM TIMES WHICH ARE MORE FREQUENT NOW IT HESITATES LIKE IT WANTS TO STALL , THEN JERKS AND THEN GOES BACK TO DRIVING FINE. IT SEEMS TO HAVE THIS ISSUE AROUND 40-50 MILES PER HOUR. I BROUGHT IT TO BE LOOKED AT AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. FEELING VERY FRUSTRATED , THIS IS A SAFETY ISSUE!
Electrical system, Exterior lighting, Jul 15, 2018, fire
OUR INTERIOR LIGHTS QUIT WORKING SHORTLY AFTER PURCHASING THE VEHICLE SO WE HAD IT REPAIRED. 2 WEEKS LATER WE HAD AN ELECTRICAL FIRE AND DAMAGE TO WIREING THE MECHANIC DIDN'T REPLACE. $5,000 LATER, NOW THE HEADLIGHTS FLICKER WHILE DRIVING IF YOU USE THE TURNING SIGNAL. HUGE SAFETY ISSUE!!!! ALSO WHILE DRIVING THE CAR OUT OF THE BLUE JERKS QUICK AND HARD. WE DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.
Engine, Jul 12, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TOWED TO SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123, 314-254-8955) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Engine, Jul 8, 2018
I WAS DRIVING IN MY IN MY NEIGHBORHOOD WHEN I CAME TO A STOP SIGN. I WENT TO ACCELERATE AND MY VEHICLE HAD TURNED OFF. I COULDN'T GET IT TO TURN OVER. I WAITED A COUPLE OF MINUTES AND THEN TRIED TO START IT AGAIN AND I WAS ABLE TO GET IT STARTED SO I DROVE IT HOME. THE ANTIFREEZE WAS COMPLETELY EMPTY SO I PUT MORE IN IT. THE VEHICLE CONTINUED TO OVER HEAT SO I TOOK IT TO A MECHANIC AND I HAVE A BLOWN HEAD GASKET, AND NOW I NEED A NEW ENGINE.
Other or unspecified, Jul 5, 2018
PASSENGER DOOR ON DRIVERS SIDE WONT OPEN FROM THE OUTSIDE
Exterior lighting, Jun 30, 2018
THE PASSENGER SIDE HEADLIGHT SOCKET KEEPS MELTING AND THE BULB STOPS WORKING I ALREADY REPLACED THE SOCKET 2 TIMES. LOOK ONLINE AND THERE ARE A BUNCH OF THE SAME COMPLAINTS.
Electrical system, Exterior lighting, Jun 26, 2018
LOW BEAM HEADLAMPS ARE FAILING DUE TO WIRING HARNESS MELTING CAUSING A SHORT. THIS A SAFETY ISSUE FOR VISIBILITY AT NIGHT AND COULD START A FIRE IN THE ENGINE COMPARTMENT. THIS PROBLEM WAS IDENTIFIED WHEN DRIVING ON THE I-17 IN NORTH PHOENIX AND VERIFIED ONCE WE GOT HOME. THE HARNESS WAS REPLACED BY A CERTIFIED MECHANIC TWICE AND BOTH TIMES THE HARNESS MELTED. OE HEADLAMPS ARE BEING USED.CURRENTLY, WE HAVE NO DRIVER SIDE HEADLAMP DUE TO A CONCERN FOR FIRE.
Exterior lighting, Jun 22, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE FOG LIGHT FAILED TO ILLUMINATE AND WAS REPLACED. SHORTLY AFTER, THE DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL SHORT WITHIN THE HEADLIGHT ASSEMBLY UNIT AND THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR REPAIRS. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH KIA FARGO (3901 2ND AVE S, FARGO, ND 58103, 888-569-7621). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF THE FIVE YEAR/60,000 MILE WARRANTY. THE CONTACT WAS ADVISED TO CALL A DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Power train, Jun 22, 2018
2011 KIA SORENTO - WHILE DRIVING 60MPH THE CAR RESISTS SPEEDING UP, RPMS STAY AT 2 NO MATTER THE SPEED. WHILE DRIVING RPMS STAY AT ZERO. WHILE SPEEDING UP THE CAR JERKS, CAUSING THE RPMS TO DROP TO ZERO. HAVE TO PULL OVER TURN THE CAR OFF AND START IT AGAIN, IT THEN DRIVES NORMAL. THIS OCCURS ON THE HIGHWAY AND DRIVING AROUND TOWN. INSTANCES WHERE THE CAR IS SPUTTERING WHILE DRIVING IN TOWN AROUND 40MPH THE CAR DIES WHEN I COME TO A COMPLETE STOP. THIS HAS OCCURRED MULTIPLE TIMES OVER THE LAST YEAR. I HAVE TAKEN THE CAR TO THE DEALERSHIP BUT BECAUSE THEY CAN NOT REPLICATE THE ISSUE THEY SAY THEY CAN NOT REPAIR IT.
Structure, Jun 20, 2018
FRONT PASSENGER SIDE DOOR WILL NOT OPEN WITH OUTSIDE HANDLE. YOU CAN OPEN IT FROM THE INSIDE.
Structure, Jun 18, 2018
MY DRIVER-SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN UNLOCKED.
Power train, Jun 15, 2018
I WAS DRIVING NORTH ON RT28 TRAVELING AT 65MPH I TOOK MY EXIT. AFTER STOPPING AT THE SIGN, I HIT THE GAS TO GO AND THE VEHICLE WAS SLUGGISH THEN IT SHIFTED HARD. I STOPPED ABOUT .25 MILES DOWN THE ROAD AND PUT THE VEHICLE IN PARK AND BACK INTO DRIVE AND THE SAME THING HAPPENED. IT SHIFTED HARD AFTER A SLUGGISH START. I GOT THE VEHICLE HOME LUCKILY AND FOUND THE TRANSMISSION FLUID LEAKING EVERYWHERE. AFTER HAVING IT TOWED TO A TRANSMISSION REPAIR SHOP, THE REPAIR PERSON INFORMED ME THAT THERE WAS A HOLE IN SIDE OF THE TRANSMISSION.
Electrical system, Other or unspecified, Jun 14, 2018, fire
VEHICLE WAS STATIOMARY AND NOT ON. STARTED SMOKING FROM DASH AND SMOKE COMING OUT DOOR, CAUGHT ON FIRE WENT UP TO THE ROOF AND ACROSS TO THE PASSENGER SEAT. WHEN FIRE DEPARTMENT CAME THEY HAD TO CUT OPEN THE HOOD, CAR RANDOMLY STARTED WHILE ON FIRE TO UNHOOK THE BATTERY.
Engine, Jun 14, 2018
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (ALTOONA COURTESY KIA, 401 PLEASANT VALLEY BOULEVARD, ALTOONA, PA 10602) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN BLEW OFF THE VALVES AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.