2013 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 981 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Sorento model years with reports.
Of the 2013 reports, 23 involved a crash and 44 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints
981 reports, newest first.
Other or unspecified, Sep 29, 2019
SUNROOF SHATTERED FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY.
Electrical system, Electronic stability control (ESC), Service brakes, Sep 29, 2019
VEHICLE HAS BEEN WELL TAKEN CARE OF AND IS IN EXCELLENT SHAPE. ONLY 52,000 MILES WHEN THE ABS LIGHT, TRACTION CONTROL, AND DOWNHILL ASSIST LIGHT CAME ON AT THE SAME TIME. WON'T GO OFF AS MANY OTHER OWNERS HAVE ATTESTED TO IN FORUMS ALL OVER THE INTERNET. CAME ON WHEN THE VEHICLE WAS MOVING ON THE HIGHWAY AND THEN WENT OFF. CAME BACK ON THE NEXT DAY SEVERAL TIMES AND NOW IS STUCK ON.
Engine, Sep 27, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO STALL AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED WITHIN FIFTEEN MINUTES; HOWEVER, IT CONTINUED TO STALL WHILE DRIVING HOME. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO KIA OF MANHATTAN (LOCATED AT 8223 S PORT DR, MANHATTAN, KS 66502, (785) 236-7002) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 72,000.
Engine, Sep 20, 2019
I HAVE A 2013 KIA SORENTO THAT COMPLETELY STOPPED WORKING AS I WAS DRIVING DOWN A BUSY HIGHWAY. IT WAS TOWED TO A DEALERSHIP WHO AFTER TWO DAYS OF WAITING STATED MY ENGINE WAS LOCKED UP AND IT WAS COST $8500. I KNEW ABOUT THIS ENGINE RECALL FOR KIA AND I THEN CONTACTED KIA CUSTOMER SERVICE TO SEE IF THERE WAS ANYTHING THEY COULD DO TO HELP ME. I GOT A CASE NUMBER AND AFTER TWO AND A HALF WEEKS OF WAITING AND BEING TOLD SOMEONE WOULD CALL ME BACK IN 2-3 DAYS EVERY TIME I CALLED THEY RELAYED THE NEWS THAT THERE WAS NO WAY THEY COULD ASSIST ME. THE REASONS BEING THAT MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALL AND MY WARRANTY HAD JUST ENDED IN JANUARY, THIS HAPPENED IN AUGUST. AFTER POLITELY TELLING THIS KIA EMPLOYEE THAT EVEN THOUGH IT SOUNDS LIKE THE SAME ISSUE FROM THE RECALL THERE IS NO WAY YOU CAN ASSIST? SHE FIRMLY SAID NO, IT IS VERY VIN SPECIFIC. I HAVE $71,000 MILES ON MY CAR AND GET OIL CHANGES REGULARLY. THERE IS NO REASON MY ENGINE SHOULD HAVE LOCKED UP. I ALMOST HAD THIS CAR PAID OFF AND NOW I AM STUCK WITH NO ANSWERS AND NO ASSISTANCE. I AM VERY UNHAPPY.
Engine, Sep 18, 2019
TL* THE CONSUMER OWNS A 2013 KIA SORENTO. WHILE THE CONSUMER STATED THAT THEIR SPOUSE WAS DRIVING 45 MPH, THE CONSUMER HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. WHEN APPROACHING A STOP, THE VEHICLE STALLED AND THE IGNITION TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO RICK CASE KIA (LOCATED AT 3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,994. *LN *AS *JS
Engine, Sep 16, 2019
THE ENGINE OF MY 2013 KIA SORENTO, WITH LESS THAN 58K MILES, SEIZED AND SHUT OFF COMPLETELY, CAUSING THE STEERING WHEEL TO LOCK WHEN I WAS DRIVING ON A BUSY SUBURBAN STREET. THANKFULLY, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, WHERE I WAS ABLE TO RESTART THE ENGINE AND DRIVE HOME, NOTING A KNOCKING NOISE IN THE ENGINE THE WHOLE WAY. THE CAR REMAINED IN OUR GARAGE FOR THE NEXT COUPLE WEEKS WHILE WE WERE ON VACATION. ONCE HOME, I DROVE THE CAR (KNOCKING ALL THE WAY) TO FIRESTONE WHERE THEY DIAGNOSED THE ISSUE AS A PROBABLE BOTTOM END ENGINE CONNECTING ROD FAILURE, NOTING THEY HAD SEEN AT LEAST FIVE OR MORE KIA SORENTOS WITH THE SAME PROBLEM, THEN PROCEEDED TO PULL UP THE NHTSA RECALL FOR 2011-2013 SORENTOS WITH ENGINE FAILURE RELATING TO BOTTOM END CONNECTING RODS. THE CAR HAD BARELY MADE IT TO FIRESTONE (WHERE THE ENGINE DIED COMPLETELY) AND HAD TO BE TOWED TO THE JIM SIPALA KIA DEALERSHIP IN WEST CHESTER, PA, WHERE THE CAR HAD BEEN PURCHASED, USED, IN 2014, WITH ABOUT 16,000 MILES. SIPALA KIA DIAGNOSED WHAT FIRESTONE HAD SUSPECTED BUT REFUSED TO DO ANYTHING B/C THE VIN # OF MY CAR DID NOT MATCH THOSE IN THE RECALL, EVEN THOUGH IT WAS THE EXACT SAME ISSUE, WHICH THEY DID NOT DENY. THE ISSUE MY CAR HAS FALLS UNDER THE NHTSA SAFETY RECALL #17V224000, RECALL DATE 3/31/17, WHEREIN THE CONSEQUENCE OF THIS ISSUE IS NOTED AS 'BEARING WEAR MAY RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH.', WHICH IS EXACTLY WHAT HAPPENED TO ME.
Electrical system, Sep 12, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. AFTER SWITCHING INTO THE PARK POSITION AND TURNING THE VEHICLE OFF, THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE DRIVER WAS EVENTUALLY ABLE TO REMOVE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Power train, Engine, Sep 9, 2019
THE VEHICLE HAS HIGH OIL CONSUMPTION, ROUGHLY ONE QUART OF OIL PER ONE THOUSAND MILES DRIVEN. QUICK SEARCHES ONLINE HAVE REVEALED THIS IS A COMMON PROBLEM.
Engine, Sep 8, 2019
BEARING WORE OUT AND CAUSED MY BLOCK TO BREAK
Seats, Sep 7, 2019
THE LEVERS ON BOTH MY MIDDLE SEATS DO WORK, SO I CAN'T LAY MY SEATS DOWN OR GET IN THE THIRD ROW.
Engine, Sep 7, 2019
THERE IS I RECALL ON THE SAME YEAR MAKE AND MODEL OF MY CAR EXCEPT THE ENGINE THEY SAY IS THE OR CYLINDER AND NOT THE 6 BUT I HAVE HAD A BLOWN HEAD GASKET SINCE I BOUGHT A CAR FROM A DEALERSHIP CERTIFIED PRE OWNED AND STILL PAYING ON IT HOWEVER MY CALL GETS SO HOT THAT I HAVE TO PULL OVER A LOT TO LET IT COOL OFF AND I PUT ALOT OF MONEY IN ANTIFREEZE AND WATER. THEY WILL NOT WORK WITH ME AT KIA DEALERSHIP THEY ARE SAYING THERES NO RECALL ON THE V6 ONLY 4 CYLINDER AND I DONT HAVE $3200.00 TO JUST PAY FOR IT TO BE DONE. BECAUSE OF THE SAME SIDE OF THE HEAD GASKET BEING BLOWN AS THE RECALL ON THE 4 CYLINDER AS FOR THAT THE RECALL IS MADE BECAUSE OF CATCHING FIRE BECAUSE THE HEAD THAT IS BLOWN IN THE RECALL IS SAME ONE AS MINE AGAINST THE FIRE WALL AND IT GETS SUPER HOT LIKE IT'S GONNA CATCH FIRE AT YOUR FEET ON THE INSIDE LIKE THE 4CYLINDERS
Engine, Sep 5, 2019
WHEN I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY THE ENGINE STARTED TO RATTLE AND I WAS LOSING POWER IT WOULD NOT GO WHEN I STEP ON THE GAS THEIR WAS NO CHECK ENGINE LIGHT OR ANYTHING ON THE THE DASH LIGHTING UP SAYING THEIR WAS SOMETHING WRONG WITH THE ENGINE WHEN IT QUIT RUNNING ONLY THEN THE DASH LIGHTS CAME ON AFTER IT ALREADY DIED I WAS ONLY GOING 50 MPH IT IS A GOOD THING IT DID NOT DIE AT THE INTERSECTION THIS CAR ONLY HAS 55,448 ON IT AND I WAS TOLD BY THE KIA DEALERSHIP THAT IT WILL NEED A NEW ENGINE THAT WILL COST OVER 6,000 DOLLARS TO FIX IT. THE SERVICE DEPARTMENT AT THE DEALERSHIP HAS NOT PROVIDE A COPY OF THE SERVICE ORDER STATING WHAT IS WRONG WITH THE SORENTO, EVEN THOUGH WE HAVE REQUESTED ONE TO SEND WITH THIS CORRESPONDENCE SEVERAL TIMES. I CALLED KIA AND THEY WERE NO HELP AT ALL. THEY MAKE UNSAFE CARS AND WILL NOT HELP YOU AT ALL. DO YOURSELF A FAVOR AND DO NOT BUY A KIA.
Air bags, Seats, Other or unspecified, Sep 3, 2019
RECEIVED EXTENDED WARRANTY INFORMATION REGARDING MY AIRBAG LIGHT BROUGHT THIS IN TO HAVE THE CLOCK ASSEMBLY SPRING REVIEWED AND IT WAS REPLACED BUT THEN WAS TOLD I HAD TO PAY $2000 TO HAVE THE PASSENGER SEAT CHANGE TO HAVE THE SENSOR GO OFF.
Engine, Aug 30, 2019
THE ENGINE STALLED WHILE DRIVING ON THE FREEWAY. CHECK ENGINE LIGHT CAME ON AFTER THE CAR LOST POWER. WE HAD TO PULL ONTO THE SHOULDER OF THE ROAD AND THE CAR WAS TOWED TO THE DEALERSHIP. NO WARNING LIGHTS OF ANY KIND CAME ON PRIOR TO THE ENGINE STALLING. KIA CLAIMS THE OIL WAS LOW BUT NO CHECK OIL LIGHT EVER CAME ON. THE SCHEDULED MAINTENANCE PLAN WAS FOLLOWED PRECISELY AND IS UP TO DATE. KIA HAS A FAULTY ENGINE OIL PRESSURE WARNING LIGHT, CAUSING ENGINES TO STALL WHILE DRIVING.
Engine, Aug 26, 2019
AROUND 60,000 MILES, MY KIA SORENTO IS LOSING OIL WITHOUT ANY SIGNS OF LEAK OR BURNING. JUST DISAPPEARING. HAVE COMPLETED 3 TOTAL 1,000 MILE OIL CONSUMPTION TESTS AT KIA OF WEST CHESTER, PA AND I HAVE ASKED THEM TO START A CLAIM. IT IS LOSING AT LEAST A FULL QUART AFTER 1,000 MILES. I CONTINUE TO CHECK OIL, PURCHASE QUARTS AND AM ANXIOUS WITH CONCERN OVER THE LEGAL ISSUES DRIVING A VEHICLE WITH ENGINE RECALLS AND THE CHANCE OF LOSING A LIFE DUE TO ENGINE AND CONNECTING ROD MALFUNCTION. 2ND OWNER AND PURCHASED FEB. 2017 FROM ARDMORE NISSAN (ARDMORE, PA).
Engine, Aug 26, 2019
I HAVE A 2013 KIA SORENTO. WHILE DRIVING DOWN A CITY ROAD THE CAR ONLY MOVING 45 MPH EVERY LIGHT ON THE DASH STARTED TO BLINK, STEERING WHEEL BEGAN TO BECOME DIFFICULT TO TURN AND CAR EVENTUALLY STALLED ON SIDE OF ROAD. CAR HAD TO BE TOWED TO HOME AND THEN TOWED TO KIA DEALER OF STONECREST IN LITHONIA,GA. THE CAR WAS GIVEN A DIAGNOSTIC THAT FOR IT TO RUN THE ALTERNATOR NEEDED TO BE REPLACED. ALTERNATOR WAS REPLACED AT A COST OF 1,056.00. DROVE VEHICLE HOME AND DROVE ONTO HIGHWAY LATER THAT EVENING WHERE I HEARD KNOCKING NOISES, SENSOR LIGHTS FLASHED. THE CAR BEGAN TO SMOKE AND STEERING WHEEL LOCKED. I WAS ALONE ON BUSY HIGHWAY AT NIGHT IN BETWEEN EXITS AND MY HUSBAND AND THE TOW TRUCK STRUGGLED WITH PINPOINTING MY LOCATION. THIS WAS VERY SCARY WITH CARS DRIVING AT 70+ MPH PAST ME AND MY HAZARD LIGHTS WERE LOSING POWER.HAD TO HAVE CAR TOWED ONCE AGAIN. KIA NOW SAYS THE ENGINE NEEDS REPLACED AND ASKING FOR 6,000. KIA HAS HISTORY OF ENGINE RECALLS BUT CLAIM MY VIN IS NOT INCLUDED IN RECALL SO THEY WILL NOT REPLACE. VEHICLE ONLY HAS 100,000 MILES AND HAS HAD CONSISTENT OIL CHANGES. NOW I'M STUCK WITH A PRICEY REPAIR ON A VEHICLE THAT IS NOT PAID OFF. THIS SITUATION IS DANGEROUS AND APPEARS TO BE A COMMON TREND WITH KIA VEHICLES.
Service brakes, Aug 23, 2019
DASH BOARD INDICATORS LIT UP FOR (ABS) (SLIP CONTROL) AND (DOWN HILL). CAUSE, REAR WHEEL SPEED SENSOR DEFECTIVE. REQUIRES COMPLETE REAR WHEEL HUB REPLACEMENT FOR BOTH REAR WHEELS.
Engine, Aug 14, 2019
REAR MAIN OIL SEALS LEAKING CAUSING ENGINE PROBLEMS
Engine, Aug 11, 2019
I WAS DRIVING HOME AND STOPPED AT A RED LIGHT WHEN THE CAR COMPLETELY DIED. I HAD AAA COME OUT AND THEY SAID THE BATTERY WAS LIKE NEW AND THE OIL WAS GOOD, SO THEY TOWED IT TO A DEALER WHO TOLD ME THE ENGINE SEIZED. THEY COULD NOT FIND A REASON WHY THE 6 YEAR OLD CARS ENGINE JUST RANDOMLY SEIZED. I FOUND OUT THEY'RE RECALLED FOR THAT. HOWEVER KIA IS SAYING MY PARTICULAR CAR IS NOT COVERED AND WANTS TO CHARGE ME $6,800.00 TO PUT A USED ENGINE IN. I STILL HAVE OVER A YEAR OF CAR PAYMENTS AND NO CAR. I USE MY CAR EVERYDAY FOR MY JOB.
Service brakes, Aug 9, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT WAS ENTERING THE RESIDENTIAL DRIVEWAY, THE BRAKES FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE PUMPED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO NAPLETON'S MID RIVERS KIA (4955 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, (636) 206-4284) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE AND THE BRAKE OVERHAUL NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT *TR
Engine, Aug 7, 2019
WHILE DRIVING IN THE EXPRESSWAY, THE CAR STOPPED ABRUPTLY. EVERY LIGHT THAT CAN POSSIBLY COME ON WAS ON. I WAS ABLE TO SLOWLY PULL OVER OUT OF HEAVY TRAFFIC WITH THE HAZARDS ON. I HAD IT TOWED TO A REPAIR SHOP WHERE THEY DIAGNOSED IT AS BEING A CEASED ENGINE. I IMMEDIATELY CALLED KIA. INITIALLY, THEY AGREED TO REPAIR IT. TWO DAYS LATER, THEY CALLED AND SAID IT DIDN'T CALL UNDER THE PERIMETERS OF THE RECALL. TODAY, THE CAR STILL REMAINS AT KIA SERVICE WAITING ON THEM TO CHANGE THEIR MINDS AND REPAIR IT.
Engine, Aug 6, 2019
ENGINE STALLED. DRIVING 55 MPH ON FLAT HIGHWAY ROAD AT 9:20 PM ET CHECK ENGINE LIGHT CAME ON, ENGINE STALLED, I COASTED TO A STOP, PUT IN PARK, RESTARTED THE ENGINE. OIL DIPSTICK SHOWS FULL. 89,443 MILES. 2ND TIME IN LESS THAN 7 DAYS IT STALLED.
Engine, Aug 2, 2019
ON JULY 12 I WAS DRIVING DOWN A VERY BUSY INTERSTATE IN ANOTHER STATE WHEN MY ENGINE STARTED KNOCKING ONCE I GOT OFF EXIT. THE CAR WAS SHAKING VERY BADLY. IT MADE ME VERY AFRAID THAT I WAS GONNA CAUSE AN ACCIDENT. ONCE I GOT OFF EXIT I ATTEMPTED TO PULL OVER TO A PARKING LOT BUT THE CAR COMPLETELY CUT OFF IN THE MIDDLE OF TRAFFIC AND WOULD NOT CRANK. CAR WAS TOWED TO SHOP AND WAS TOLD THAT ENGINE HAD SEIZED. I HAVE DONE EVERY RECALL SENT TO ME AND HAVE KEPT THIS CAR WELL MAINTAINED SINCE IT IS MY ONLY MEANS OF TRANSPORTATION. I HAVE READ NUMEROUS COMPLAINTS DEALING WITH THE SAME THING. MY VEHICLE ONLY HAD 163,000 MILES ON IT. I THINK THIS NEEDS TO BE INVESTIGATED.
Engine, Jul 31, 2019
2013 KIA SORENTO, KNOCKING IN ENGINE. KIA SAYS IT NEEDS A NEW ENGINE. THEY DID LAST 3 OIL CHANGES WITH NO ISSUES REPORTED. THEY PUT A CLAIM IN FOR WARRANTY AND WARRANTY COMPANY IS BEING DIFFICULT WITH APPROVAL. CAR HAS HAD NO ISSUES, BOUGHT NEW WITH 100 MILES. WAS IN MOTION ON HIGHWAY. APPARENTLY NO RECALL ON MY VEHICLE. IF ENGINE HAD BLOWN ON HIGHWAY IT COULD HAVE CAUSED A CRASH WITH INJURY AND OR DEATH.
Engine, Jul 30, 2019
MY 2013 KIA SORENTO WITH ONLY 108,000 MILES AND EXCELLENT MAINTENANCE RECORDS SUDDENLY BLEW A ROD FROM THE ENGINE BLOCK. THIS IS EXTREMELY DANGEROUS AND SCARY AND NEVER HAVE I HAD TO REPLACE AN ENGINE IN A CAR WITH SUCH LOW MILES. I WOULD PLEASE LIKE YOU TO INVESTIGATE MY SPECIFIC ENGINE FAILURE TO SEE IF IT ALIGNS WITH THE MULTITUDE OF OTHER RECALLS THAT THE 2013 KIA SORENTO HAS ISSUED. MY CAR JUST STALLED AT A RED LIGHT... 3 IGNITION LIGHTS CAME ON... OIL PRESSURE, BATTERY AND CHECK ENGINE. I TURNED THE CAR OVER AND IT STARTED. IT WAS MAKING A HORRIBLE SOUND SO I PULLED IMMEDIATELY OVER. THE ENGINE HAD ALREADY FAILED. I CANNOT UNDERSTAND THIS AT ALL AS I AM RELIGIOUS WITH OIL CHANGES AND MAINTENANCE. PLEASE INVESTIGATE FURTHER.