2013 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 981 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Sorento model years with reports.
Of the 2013 reports, 23 involved a crash and 44 involved a fire. 33 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
EngineDec 2, 2020
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
An engine compartment fire increases the risk of injury.
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Campaign 20V750000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, automatic transmissionOct 6, 2015
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Campaign 15V626000 on NHTSA.gov
Representative owner complaints
981 reports, newest first.
Exterior lighting, Jul 26, 2019
MY 2013 KIA SORENTO'S HEADLIGHT AND REAR BRAKE LIGHT CONTINUOUSLY GOES OUT. FIRST THE DRIVER SIDE HEADLIGHTS GO OUT AND THEN THE PASSENGER SIDE FOLLOWS SHORTLY AFTER LEAVING ME WITH NO LIGHT WHICH IS A HUGE SAFETY HAZARD FOR MY FAMILY. THE LAST TIME I REPLACED THEM THE DRIVER SIDE HEADLIGHT AND DRIVER BRAKE LIGHT WENT OUT 4 DAYS LATER.
Exterior lighting, Jul 23, 2019
I'VE ONLY HAD THIS USED VEHICLE FOR ONE YEAR AND WITHIN THAT ONE YEAR OF HAVING TO HEAR SORRENTO I'VE HAD TO CHANGE MY HEADLIGHTS AND BRAKE LIGHTS MORE THAN THREE TIMES EACH. I TOOK IT TO MY LOCAL KIA DEALER AND SHOWED THEM FOUR DIFFERENT LIGHTBULBS THAT WERE BURNT ON THE BOTTOM OF THE BULB THAT YOU PUT INTO THE PORT. PORT WERE NOT BURNT JUST THE BOTTOM PART OF THE LIGHTBULB NOT THE PRONG JUST THE BOTTOM PART OF THE LIGHTBULB WAS BURNT. I ASKED FOR THEM TO DO AN ELECTRICAL DIAGNOSTIC FOR ME TO SEE WHAT WAS WRONG AND WHY MY LIGHT BULBS KEPT BURNING ON THE BOTTOM WHICH IN RESULT MADE MY HEADLIGHTS AND BREAK LIGHTS NOT WORK. (NOT ALL AT THE SAME TIME. I REPLACE ONE THEN A FEW WEEKS TO A MONTH LATER A DIFFERENT ONE WOULD THE SAME.) BUT ALL THEY DID WAS CHARGE ME OVER $100 TO REPLACE THE LIGHTBULBS THAT WE'RE NOT WORKING AT THE TIME SO THEY CAN HAVE IT ON FILE WHICH ONE WERE REPLACED AND HOW LONG IT TAKES FOR THEM TO BURN OUT AGAIN. MIND YOU THESE LIGHTBULBS DO NOT HAVE ANY WARRANTY AND I DID ASK FOR THEM TO DO A DIAGNOSTIC ELECTRICAL DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM WAS AND THEY DID NOT DO IT THEY SAID THEY NEEDED TO SEE IF THESE ONES WOULD BURN OUT. SO BASICALLY I HAD TO PAY OVER $100 FOR SOME LIGHTBULB THAT WON'T BE REPLACED BECAUSE THERE'S NO WARRANTY ON THEM WITHIN TWO WEEKS TO A MONTH FROM NOW EVEN THOUGH I SHOWED THEM WHEN I HAD PURCHASED THE LIGHTBULBS THAT WAS ON MY CAR ALREADY THAT NEEDED TO BE REPLACED AND THE LIGHTBULB BEFORE THE LIGHTBULB AND THAT THEY ALL HAD THE SAME EXACT MARKINGS ON THEM. WHY THEY WOULD NOT DO A DIAGNOSTIC I DON'T KNOW THEY JUST PROBABLY WANT MORE MONEY.
Power train, Engine, Jul 22, 2019
I HAVE A SORENTO THAT DOES NOT EVEN HAVE 60K MILES ON IT. THE CAR IS A 2013, I BOUGHT THE CAR LESS THAN 1 YR AGO AND AFTER HAVING IT FOR 7 MONTHS, I BEING TOLD BY THE MECHANICS AT THE FACILITY THAT THE CAR NEEDS A NEW ENGINE. THE CAR BROKE DOWN IN THE MIDDLE OF THE HIGHWAY WHILE I WAS ON MY WAY TO WORK.
Power train, Electrical system, Fuel/propulsion system, Jul 19, 2019
WHEN DRIVING THIS VEHICLE ON THE HIGHWAY OR IN-TOWN, THE VEHICLE LUNGES BACK AND DIES IN THE MIDDLE OF THE ROAD OR HIGHWAY. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE THERE WAS NO WARNING. THEN AT A LIGHT, THIS VEHICLE MAKES A LOUD KNOCKING NOISE AND DIES AT THE INTERSECTION. THE CAR ALSO KNOCKS VERY LOUD AT FIRST STARTUP. I SEE THAT THERE ARE A LOT OF PEOPLE REPORTING THIS ISSUE AND THE MANUFACTURER DOES NOT SEEM TO DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS ISSUE TO HAVE. MY DISABLED DAUGHTER RIDES IN THE CAR WITH ME AND WE COULD HAVE A SERIOUS ACCIDENT. THIS HAS BEEN HAPPENING FOR ABOUT 6 MONTHS NOW AND THE LATEST WAS TODAY.
Engine, Jul 17, 2019
A KNOCKING NOISE WAS HEARD FROM THE ENGINE AND VEHICLE WAS TAKEN IN TO REPAIR BECAUSE OF RECALL. DEALERSHIP REFUSED TO CORRECT THE NEEDED REPAIR. EVENTUALLY, THE NOISE INCREASED IN FREQUENCY AND ENGINE FAILED. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WHEN ENGINE FAILED AND VEHICLE CAME TO A COMPLETE STOP.
Engine, Jul 17, 2019
I HAVE ALWAYS KEPT UP ON MY REGULAR MAINTENANCE AND JUST HAD A FRESH OIL CHANGE 500MILES AGO. THEN ALL OF A SUDDEN DURING REGULAR DRIVING AT 50MPH THE ENGINE STARTS KNOCKING AND LOSING POWER. TOLD IT IS GOING TO NEED A NEW ENGINE AND KIA ISN'T INCLUDING THESE SORENTOS IN THE ENGINE RECALL BECAUSE THEY WERE MADE AT A DIFFERENT T LOCATION, BUT OBVIOUSLY THERE IS MANUFACTURING ERRORS SINCE SO MANY PEOPLE ARE EXPERIENCING THE SAME THINGS. DON'T BUY KIA
Seats, Jul 16, 2019
REAR SEAT STUCK. REAR PASSENGER SEAT LEVER HAS ALWAYS BEEN A LITTLE HARD TO ACTIVATE TO RAISE OR LOWER THE SEAT. IT TOOK A COMBINATION OF PULLING THE LEVER AND GIGGLING THE SEAT TO GET IT TO ENGAGE. THAT LITTLE TRICK RECENTLY STOPPED WORKING AND MY REAR PASSENGER SIDE SEAT IS NOW PERMANENTLY STUCK IN THE DOWN POSITION. I DID AN INTERNET SEARCH ON A WAY TO FIX THE PROBLEM AND FOUND MULTIPLE COMPLAINTS WHICH INDICATES THAT THIS IS A SYSTEMIC PROBLEM WITH KIA SORRENTOS. THEY'LL WARRANTY THE POWER TRAIN FOR 100,000 MILES BUT THIS SEAT ONLY MADE IT FOR ABOUT 50,000 MILES.
Other or unspecified, Jul 8, 2019
I BOUGHT MY CAR NEW OFF THE LOT BACK IN 2013, THE STEREO STOPPED WORKING IN 2016. I HAD ALL THE FUSES CHECKED AND THEY'RE ALL GOOD, SPEAKERS ARE FINE. THEY SAID THE WHOLE STEREO NEEDS TO REPLACED AND QUOTED ME OVER $500 TO REPLACE IT. ONLY THREE YEARS INTO OWNING MY NEW CAR. IT WAS WORKING PERFECTLY THEN ALL OF A SUDDEN IT JUST STOPPED. THE LIGHT COME ON AND THE CONTROLS WORK BUT THEY SAID IT'S NOT CONNECTING TO THE CAR.
Engine, Jul 5, 2019
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING ON THE HIGHWAY, THE ENGINE OVERHEATED. THE CONTACT PULLED OVER AND CALLED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. THE VEHICLE WAS TOWED TO HERB CHAMBERS KIA OF BURLINGTON (93 CAMBRIDGE ST RTE. 3A, BURLINGTON, MA 01803, (781) 202-3456) AND THEY STATED THAT THERE WERE NO RECALLS. THE CONTACT STATED THAT THE DEALER RUDELY REFERRED HER TO THE MANUFACTURER. THE DEALER STATED THAT THEY WOULD CHARGE THE CONTACT FOR THE INITIAL DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT TO GO BACK TO THE DEALER AND WAS INFORMED THAT THEY WOULD NOT CHARGE FOR THE DIAGNOSTIC TEST OR REPAIRS. THE CONTACT STATED THAT THEY WOULD CALL BACK. THE FAILURE MILEAGE WAS 97,000. *BF *TR
Engine, Jul 5, 2019
DRIVING HIGHWAY ENGINE MAKE LOUD KNOCKING SOUND AND CAR STOP RUNNING. AFTER COOL DOWN, I WAS ABLE TO START BUT MAKING LOUD KNOCKING SOUND.
Other or unspecified, Electronic stability control (ESC), Jul 1, 2019
ABS, TRACKSION CONTROL AND HILL CREST LIGHTS WANT TURN OFF...
Engine, Jun 28, 2019
I'VE HAD MY OIL CHANGES ON TIME. THEYRE FREE AT MY DEALERSHIP SO IM THERE LIKE CLOCKWORK. I DROVE TO WORK JUST FINE BUT WHEN IT WAS TIME TO GO HOME I NOTICED MY ENGINE WAS MAKING A TICKING NOISE. I TURNED THE CAR OFF AND BACK ON TO MAKE SURE AND IT WAS TICKING. NOW MY CHECK ENGINE LIGHT COMES ON. AS IM DRIVING OUT THE PARKING GARAGE I NOTICED A LOAD KNOCKING SOUND. I CHECKED MY CAR AND IT READ A P0014 CODE WHICH IS AN ADVANCED CAMSHAFT. AFTER DROPPING IT OFF AT THE DEALER THEY TOLD ME I MAY NEED A NEW ENGINE. I SPOKE TO SOMEONE AT KIA WHO SAID THAT THERE WAS A RECALL ON 2013 KIA SORRENTOS BUT MINE WASNT UNDER THE RECALL BECAUSE IT WAS MADE AT A DIFFERENT LOCATION. ALTHOUGH MY CAR HAD SIMILAR ISSUES KIA WOULD NOT HELP! SINCE I JUST BOUGHT THE CAR AND IM NOT THE PRIMARY OWNER IM STUCK WITH EITHER A HIGH REPAIR BILL OR CARRYING OVER A BUNCH OF NEGATIVE EQUITY INTO A NEW CAR DEAL. KIA IS KNOWN FOR THEIR FAULTY ENGINES AND I JUST WISH I KNEW THIS BEFORE BUYING ONE!
Engine, Jun 27, 2019
I WAS DRIVING HOME FROM WORK ON A COUNTY HIGHWAY WHEN ALL OF SUDDEN THE ENGINE STARTED MAKING A LOUD KNOCKING NOISE AND WAS LOSING POWER. I WAS THANKFULLY ABLE TO PULL OVER TO A GAS STATION WHERE THE CAR STALLED OUT. MY HUSBAND MET ME AND WE HAD THE CAR TOWED TO A MECHANIC WHO HAS TOLD US THAT THE ENGINE NEEDS TO BE REPLACED. I HAVE CALLED KIA AND GOT THE "RUN AROUND" SAYING THAT IT'S OUT OF WARRANTY AND NOTHING CAN BE DONE. RESEARCH ONLINE HAS SHOWN THAT THIS HAS BEEN A KNOWN ISSUE WITH THIS PARTICULAR ENGINE FOR YEARS. LUCKILY I WAS ABLE TO PULL OVER SAFELY BUT IF THIS HAD HAPPENED ON THE INTERSTATE TRAVELING 70MPH WHO KNOWS WHAT COULD HAVE HAPPENED.
Engine, Jun 24, 2019
EXCESSIVE OIL CONSUMPTION. THE ENGINE USES 1 QUART OF OIL EVERY 500 MILES. UNABLE TO MAINTAIN FULL OIL, ENGINE MAKES KNOCKING NOISES WHEN NOT AT FULL LEVEL. VEHICLE CONTAINS THE THETA ENGINE INCLUDED IN PREVIOUS RECALLS BUT HAS NOT FAILED YET. DEALER RESISTANT TO REPLACE ENGINE DUE TO MILEAGE OVER 100,000, OUT OF WARRANTY.
Air bags, Jun 24, 2019
THE AIRBAG INDICATOR LIGHT CAME ON WHILE DRIVING RECENTLY. THE CODE APPEARS AS B1346, VOLTAGE IN WIRING OF DRIVER AIRBAG. ALL INDICATIONS ARE IT IS THE CLOCK SPRING MECHANISM IN THE STEERING COLUMN. THE VEHICLE HAS ONLY 110,475 MILES.
Electrical system, Exterior lighting, Jun 23, 2019
WE ARE HAVING TO REPLACE LOW BEAM LIGHTS EVERY 2 TO 3 MONTHS WHICH ALSO LEAD TO THE PASSENGER SIDE LOW BEAM WIRING HARNESS TO BURN UP AND ALSO LED TO BURNING UP THE BRAKE LIGHTS , WE REPLACED THE BURNED WIRING HARNESS AND REPLACED LOW BEAM LIGHTS TO LED LIGHTS WITH FANS BUILT INTO THE LIGHTS AFTER 2 WEEKS REPLACING LED LIGHTS THEY ALSO BURNED OUT. KIA REALLY NEEDS TO LOOK AT THIS ISSUE AND STEP UP AND FIX AND REPLACE THIS SAFETY CONCERN.
Other or unspecified, Engine, Jun 23, 2019, fire
DRIVING DOWN THE ROAD AND ALL OF A SUDDEN OUR KIA STARTED MAKING A KNOCKING SOUND IN THE ENGINE. WE SLOWED DOWN AND STARTED TO PULL OVER WHEN WE HEAR PIECES OF OUR CAR BREAKING OFF AND SAW A HUGE CLOUD OF WHITE SMOKE. WHEN WE PULLED OVER AND GOT OUT OF THE CAR, THE WHOLE UNDERNEATH OF THE ENGINE WAS ON FIRE. THE ENGINE WAS SEIZING AND CAUSED THE BEARING TO PUNCH A HOLE INTO THE ENGINE. THE PARTS WE HEAR FLYING OFF WERE ACTUALLY PIECES OF THE ENGINE EXTERIOR, WHICH CAUSED SPARKS AND IGNITED THE FIRE WHEN THE ENGINE OIL STARTED POURING OUT. THIS HAPPENED WITHOUT WARNING AND WE HAVE KEPT UP ON MAINTENANCE. LESS THAN 100K MILES. VIN IS NOT PART OF ENGINE RECALL, HOWEVER IT IS CLEAR UPON LITTLE RESEARCH THAT KIA KNOWS ABOUT THIS PROBLEM, THEY DON'T CARE, AND THEY ARE DOING LITTLE TO FIX IT. IT'S OBVIOUSLY A HUGE SAFETY ISSUE, THESE ARE PEOPLE'S LIVES WE'RE PUTTING AT STAKE AND THESE CARS NEED OFF THE ROAD. THEY ARE NOT SAFE. PLEASE HELP THE PUBLIC DO SOMETHING ABOUT THIS.
Engine, Jun 21, 2019
MY SORENTO WAS MAKING A NOISE IN AUG 2018. I TOOK MY SORENTO TO KIA. KIA STATED THE NOISE WAS A LOW ENGINE BEARING NOISE ON START AND RECOMMENDED ENGINE REPLACEMENT AT MY COST. THE CAR AT THIS TIME HAD 117,090 MILES, WHICH JUST PUT IT OUT OF WARRANTY. FAST FORWARD TO JUNE 2019. WE WERE DRIVING MY SORENTO ON A HIGHWAY GOING A SPEED OF 55-60 MPH, WHEN MY ENGINE STOPPED RUNNING AND 3 CHILDREN AND MYSELF BARELY MADE IT OFF THE ROAD (THIS COULD HAVE BEEN MUCH WORSE IF I WAS PULLING OUT INTO FAST MOVING TRAFFIC). THE CAR SAT FOR 30 MINS AND RESTARTED, BUT MADE A FUNNY NOISE. IT TOOK US 2 HOURS TO GET TOW TRUCK TO COME ON THE SIDE OF THE BUSY HIGHWAY TO GET OUR CAR AND US MOVED TO SAFETY. THEY FINALLY ARRIVED AND THE CAR WAS TOWED ON A WED NIGHT TO THE SAME KIA THAT WORKED ON IT IN 2017 AND A NOTE WAS LEFT WITH MY KEYS ABOUT WHAT HAPPENED INCLUDING THE NOISE. THE NEXT MORNING (THURS) I CALLED AND SPOKE TO THE SERVICE MANAGER AT KIA AND REPEATED THE NOISE AND ISSUES THAT BROUGHT MY CAR INTO THEM. HE CALLED ME BACK STATED HE LET THE CAR RUN FOR 1.5 HOURS, CHECKED THE ELECTRICAL SYSTEM, AND ALL THE FLUIDS. THE CAR DIDN'T SPUTTER OR STALL OUT. ON FRI THEY RAN DIAGNOSTICS ON THE CAR. THEN THEY TEST DROVE THE VEHICLE TO SEE IF THEY COULD REPLICATE THE NOISE. THE CAR DID NOT MAKE IT FAR FROM KIA BEFORE THE CONNECTING ROD BLEW 2 HOLES THROUGH THE ENGINE AND LANDED ON THE RADIATOR. ALL FLUIDS WERE LOST PER SERVICE MANAGER AT KIA. HE STATED THAT THEY DID NOT HEAR THE KNOCKING OF THE ROD PRIOR TO HIT HAPPENING WHEN THE TECHNICIAN TOOK IT ON A TEST DRIVE. NO PAPERWORK HAS BEEN SHARED REGARDING THE CURRENT STATE OF MY CAR.
Engine, Jun 19, 2019
WHILE DRIVING ON THE INTERSTATE WE ACCELERATED TO APPROXIMATELY 65 MPH AFTER ENTERING THE INTERSTATE ON AN ON-RAMP. WITHIN ABOUT 1 MILE, THE VEHICLE STALLED WITH NO WARNING/TICKING/KNOCKING, AND GAUGE/WARNING LIGHTS CAME ON. WE COASTED TO AN EXIT RAMP AND AFTER COMING TO A STOP REALIZED THE ENGINE WAS STOPPED AT 0 RPM. I TRIED TO START THE VEHICLE MULTIPLE TIMES IN ORDER TO MOVE OUT OF THE WAY OF TRAFFIC COMING FROM BEHIND, FOR SAFETY REASONS, BUT THE ENGINE WAS SEIZED AND WOULD NOT TURN OVER. THE ATTEMPTS TO START THE VEHICLE ADDITIONALLY CAUSE THE STARTER TO FAIL. DURING THE ATTEMPTS TO START THE VEHICLE, SMOKE CAME FROMT HE ENGINE AREA AS WELL AS THE SMELL OF BURNING METAL. I AM UNSURE IF THE SMOKE CAME FROM THE ENGINE OR STARTER. AFTER THIS TWO OTHER DRIVERS STOPPED, I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND WE PUSHED THE VEHICLE TO A SAFER LOCATION. WE ARE WORKING WITH KIA TO REPLACE THE ENGINE. KIA IS STATING THE REPAIR IS NOT COVERED BY THEIR RECALL SC147 AND THAT RECALL INSPECTION WAS ALREADY COMPLETED ON OUR VEHICLE, EVEN THOUGH THE FAILURE IS SYMPTOMATIC OF THE RECALL DEFECT/ISSUE. KIA HAS STATED THAT THE ENGINE WILL BE REPLACED UNDER WARRANTY AS PART OF A PRODUCT IMPROVEMENT CAMPAIGN BUT I AM WAITING FOR MORE CLARIFICATION FROM KIA. AS PART OF THE SC147 RECALL AND RELATED KIA NOTICES TO KIA DEALERS, KIA DEALERS ARE TO PROVIDE A LOANER OR ALTERNATE MEANS OF TRANSPORTATION (RENTAL CAR TO CUSTOMERS). IT HAS BEEN 2.5 WEEKS SINCE THE INCIDENT AND KIA HAS FAILED TO PROVIDE A LOANER OR RENTAL VEHICLE.
Structure, Jun 18, 2019
MY CAR HAS 2 DOOR HANDLES THAT HAVE FALLEN OFF. ONE RIGHT AFTER ANOTHER. THIS IS ALSO SOMETHING I SEE FREQUENTLY ON OTHER KIA SORENTOS I PASS ON THE ROAD SO OBVIOUSLY THIS IS A COMMON OCCURRENCE AND IT NEEDS TO BE FIXED. I DID NOT PAY FOR A CAR TO HAVE TO STICK MY ARM THROUGH AND AROUND TO THE OTHER DOOR TO OPEN IT, THAT'S RIDICULOUS. ALSO, THE CAR WAS IN PARK IN THE DRIVE WAY AT MY PARENTS HOUSE, IT WASN'T EVEN TURNED ON, THE KEYS WEREN'T EVEN IN IT.
Vehicle speed control, Engine, Fuel/propulsion system, Jun 13, 2019
VEHICLE STOPS / CUTS OFF WHILE DRIVING. VERY DANGEROUS. HAVE NEARLY BEEN RAN OVER BY OTHER VEHICLES ON HIGHWAY. ALSO SOMETIMES WHILE AT A RED LIGHT OR IDLING WHILE IN PARK THE CAR WHILE JUST CUT OFF.
Electronic stability control (ESC), Service brakes, Jun 13, 2019
LEFT REAR WHEEL SPEED SENSOR NEEDS TO BE FIXED. APPARENTLY MANY OTHERS HAVE SAME ISSUE BUT THERE IS NO RECALL ON MY VIN NUMBER. ABS WARNING ON, DOWNHILL WARNING AND TRACTION CONTROL WARNING LIGHT ON
Engine, Jun 12, 2019
DAUGHTER WAS DRIVING CAR ON CITY STREET, AND ENGINE STALLED COASTED TO S STOP. RECALL FOR FAULTY MACHINING ON 2.4 L 4CYL KIA MOTORS. RECALL # SC147. KIA STATES THAT THIS VIN DOES NOT FALL UNDER THE RECALL, BUT SAME ISSUE AS OTHER 2013 KIA'S. INTERNET STATED THAT ALL 2.4 L 4CYL ENGINES WERE COVERED BY THE RECALL FOR ENGINE SEIZING UP FROM BAD MACHINING.
Power train, Electrical system, Engine, Jun 12, 2019
INITIAL ISSUE-VEHICLE WAS DRIVING PERFECTLY AND WE HAD JUST GOTTEN BACK FROM THE STORE. NO INDICATION OF ISSUES. WE WERE GOING TO GO SOMEWHERE AND NOTICED KEY FOB NOT WORKING. WE UNLOCK THE DOOR MANUALLY AND WHEN WE WENT TO START IT HORN STARTED GOING OFF AND CAR WOULD NOT START. WE READ INTO ISSUES AND WE DECIDED TO TAKE BATTERY IN TO GET CHECKED AND IT WAS FULL CHARGED. WE CLEANED BATTERY CABLES AND GOT CAR STARTED BUT THIS TIME RADIO NOT WORKING AND KEY FOB NOT WORKING. CAR DRIVING GOOD FOR ABOUT 2 DAYS AND COMING HOME LAST NIGHT, WHILE ON HIGHWAY, ALL LIGHTS TURNED ON -ON DASHBOARD, VEHICLE LOST POWER, IT SPUTTERED ALL THE WAY HOME. WINDSHIELD WIPERS WEAK AND IT WAS RAINING. POWER WINDOWS BARELY WORKS AND COULD NOT PUSH ON GAS! WE BARELY MADE IT BACK HOME AND PARKED VEHICLE BUT GEAR SHIFT WOULD ONLY GO UP TO NEUTRAL GEAR. WON'T LET US PUT INTO PARK AND CAR IS DEAD. VEHICLE IS JUST SITTING THERE NOW
Structure, Jun 12, 2019
PAINT PEELING OFF. DEALERSHIP WILL NOT HELP ME