2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints
987 reports, newest first.
Engine, Mar 4, 2019, fire
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF MACON (3931 RIVER PLACE DR, MACON, GA 31210, (478) 757-0077) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ON FEBRUARY 15, 2019. THE MANUFACTURER WAS NOT CONTACTED. ON A SEPARATE OCCASION, WHILE DRIVING 30 MPH, THE CONTACT WAS ALERTED BY OTHER MOTORISTS THAT HER VEHICLE WAS ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW LOT. THE CONTACT CALLED ED VOYLES KIA OF CHAMBLEE (5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 770- 232-6247). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 62,437.
Electrical system, Feb 27, 2019
IN NOVEMBER OF 2018 MY KEY FOB STOPPED WORKING EFFECTIVELY. THE FOB WILL ONLY OPEN THE FRONT DRIVER SIDE DOOR. I CONTACTED CRAIN KIA IN FORT SMITH AND SPOKE TO TIM IN THE SERVICE DEPARTMENT WHO STATED THE PROBLEM COULD BE SOMETHING AS SIMPLE AS CHANGING THE BATTERY IN THE FOB. AFTER CHANGING THE BATTERY IN THE FOB, THE FOB STILL WOULD NOT OPEN THE PASSENGER DOOR OR THE DOORS IN THE BACK SEAT. I NOTICED SOMETHING WAS WRONG WHEN THE DRIVING AND THE LOCKS WOULD CLICK ON AND OFF AS IF I WERE USING THE FOB. EVEN WHEN STATIONARY THE LOCK WOULD DO THIS. ON FEBRUARY 27,2019 MY HUSBAND TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT 7:30 AM AND WAS TOLD THIS WOULD TAKE 2 HOURS. AT 3:00 PM THE SERVICE DEPARTMENT HAS NOT CALLED. MY HUSBAND CALLED AND WAS TOLD BY TIM THAT THEY WERE UNABLE TO FIX THIS ISSUE YET WAS CHARGED $131.70 !!!I FEEL THAT THIS HAS BEEN A TERRIBLE INJUSTICE. SURELY THE MECHANICS KNEW THAT THIS WAS NOT AN ISOLATED DEFECT FROM THE VERY BEGINNING
Engine, Feb 22, 2019
THE ENGINE BECAME SLUGGISH GOING UPHILL, THEN STARTED NAKING NOISES, AND FINALLY STOPPED. IT COULD NOT BE RESTARTED. THE MECHANIC TURNED THE ENGINE OVER WITH A WRENCH, BUT IT WAS VERY DIFFICULT. THE TROUBLE HAPPENED ON A SECONDARY ROAD.
Electrical system, Feb 19, 2019
THIS VEHICLE HAS A PARASITIC DRAIN ISSUE THAT KIA IS AWARE OF ON THIS MODEL. THE ISSUE WAS ADDRESSED FOR ALL LX, EX, LIMITED, AND SX OF THIS VEHICLE EXCEPT FOR THE SXL. I HAVE THE SXL VERSION AND WAS TOLD BY KIA IT DID NOT MEET THE VIN REQUIREMENTS EVEN THOUGH IT MEETS THE BORN ON DATE AND HAS THE SAME ISSUES AS THE OTHERS. I HAVE HAD MY VEHICLE TESTED BY A KIA MASTER TECH AND IT DOES HAVE A PARASITIC DRAIN (BATTERY DEAD AFTER VEHICLE SITS FOR 48 HOURS) FROM THE SAME DRIVERS DOOR SWITCH ADDRESSED IN TSB ELE-069. I BELIEVE THAT KIA HAS OVERLOOKED THE SXL MODELS IN THEIR RECALLS AS MY VEHICLE IS A 2014 AND HAS ONLY HAD THE SA-163A UPDATE PERFORMED (ALSO THE ONLY ONE LISTED FOR MY VIN) AND MY VEHICLE HAS MANY OF THE SAME ISSUES AS THE OTHERS HAVE. KIA ADDRESSED THE ISSUE AT HAND ON ALL THE OTHERS, LX, LIMITED, EX, AND SX, WITH NHTSA ID 10109757 AND KIA TSB ELE-069, ELE-057, AND SA-163. I WOULD LIKE TO HAVE THE SXL VEHICLES LOOKED INTO AS I BELIEVE THEY ARE NOT GETTING THE REQUIRED TSB'S ADDRESSED PROPERLY.
Other or unspecified, Feb 14, 2019
I'M WORRIED ABOUT THIS MODEL OF CAR BECAUSE ARE BURNING, IN MY CAR I HAD BEING EXPERIENCING SOME SMELL LIKE SOMETHING IS HEATING OR BURNING WHEN I ACCELERATE IN PASSING GEAR MODE THEN I FEEL LIKE A BAD SMELL INSIDE THE CAR THEN IT DISAPPEAR, THE THING IS THAT I'VE BEING SEEING SOME ISSUES ABOUT THIS MODEL THAT THEY START WITH SPONTANEOUS COMBUSTION ON THE ROAD. CAN YOU PLEASE VERIFY IF MY CAR DOESN'T HAD AN ELECTRICAL PART REPORT.
Engine, Fuel/propulsion system, Feb 6, 2019
I AM A LITTLE PERPLEXED WITH YOUR JUDGEMENT CALL KIA...I OWN A 2014 KIA SORENTO THAT'S AS APART OF YOUR ENGINE RECALL...THE CAR 'PASSED' THE TESTS RAN ON IT TO DETERMINE IF A NEW ENGINE WAS NEEDED, ONLY TO HAVE THE ENGINE COMPLETELY CEASE GOING 50MPH ON A MAJOR HIGHWAY IN VIRGINIA...I RECEIVED A CALL TODAY ABOUT AN OPEN RECALL ON A FUEL PUMP ISSUE POTENTIALLY CAUSING FIRE...WHILE I WAS AWARE OF THIS SITUATION DUE TO THE NATIONAL NEWS THE ISSUE HAS RECEIVED I WAS NOT PREPARED FOR THE SUPPOSED RESOLUTION TO THIS ISSUE...I WAS TOLD THAT I NEEDED TO BRING THE VEHICLE IN FOR INSPECTION TO DETERMINE 'IF THEY' THOUGHT THE FUEL PUMP NEEDED TO BE REPLACED...SO, LET ME GET THIS STRAIGHT YOU WANT ME TO YET AGAIN TRUST PEOPLE THAT TOLD ME MY ENGINE WAS COMPLETELY FINE WHEN IT WASN'T TO NOW TELL ME I DON'T NEED A NEW FUEL PUMP BUT POTENTIALLY CATCH FIRE ??? SOMETHING IS SERIOUSLY WRONG WITH THIS SITUATION ! THE FACT THAT YOU ARE WILLING TO PUT PEOPLES SAFETY AT JEOPARDY IS DISHEARTENING...I HAVE ZERO TRUST THAT IF I AM TOLD THE FUEL PUMP DOESN'T NEED TO BE REPLACED THAT I AM SAFE...YOU NEED A BETTER RESOLUTION AND YOU NEED ONE FAST....
Vehicle speed control, Engine, Jan 29, 2019
MY SORENTO FEELS LIKE IT'S GOING TO STALL, ESPECIALLY WHEN ACCELERATING. IT'S ALSO BURNING OIL AT AN ALARMING RATE. THE OIL LAMP FLICKERED ONCE WHILE DRIVING ON THE HIGHWAY. THERE IS NO OBVIOUS OIL LEAK. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A NEW ENGINE IT THAT IT ISN'T COVERED UNDER THE 17V224 RECALL. I'M AFRAID THAT THE ENGINE IS FAILING AND THAT IT IS KIA'S RESPONSIBILITY, BUT THEY ARE IGNORING THE PROBLEM
Exterior lighting, Air bags, Jan 29, 2019
TENSIONER BELT FOR AIR BAG RANDOMLY WENT OUT. ALSO BREAK LIGHTS CONSTANTLY STAYING ON. T GT EY COULDN'T FIGURE OUT WHY AT DEALERSHIP. VEHICLE WAS PARKED
Electrical system, Service brakes, Engine, Jan 28, 2019
EVER SINCE WE TOOK OUR KIA FOR THE RECALL SERVICE AND THEY "FIXED IT" TURNS OUT THE MADE IT WORSE AND NOW THE ENGINE MAKES A LOUD RATTLING SOUND, THE BREAKS WHICH ARE NEW HAVE HORRIBLE PERFORMANCE AND THE ELECTRICAL ISSUES WE ARE HAVING WITH THE ODOMETER AND THE TRANSMISSION SENSORS DUE TO THE RECALL AS WELL BUT THE LOCAL KIA DEALERSHIP THAT "FIXED IT" WILL NOT TAKE A LOOK AT WHAT THEY BROK WITHOUT US HAVING TO PAY THEM FOR IT WE HAVE HAD NO ACCIDENTS AND IT GETS MAINTENANCE DONE ON TIME.
Engine, Jan 28, 2019
THERE IS A CONSTANT BURNING WIRE/ELECTRICAL SMELL THAT GETS WORSE AFTER IT'S SHUT OFF.
Structure, Jan 24, 2019
PAINT COMING OFF A BRAND NEW CAR. I AM ORIGINAL OWNER AT ONLY 39,000 MILES PAINT STARTED COMING OFF MY CAR. I ALWAYS PURCHASED NEW VEHICLES NEVER HAD THIS PROBLEM. I WAS TOLD THE PAINT IS ONLY COVERED TO 36,000 MILES. NOT LIKE THE SONG THEY SING WHEN SELLING YOU THE CAR.
Other or unspecified, Jan 18, 2019, fire
I WAS IN MY CAR AROUND 5:45 AM ON DEC. 23,2018, IN THE DRIVEWAY OF OUR PLACE IN THE COUNTRY (400 0AKWOOD DRIVE HUNTSVILLE TX 77320) THE CAR WAS RUNNING AND IN PARK. I WAS CHECKING MESSAGES AND EMAILS FOR MAYBE 7 TO 10 MINUTES WHEN A FLASH OF LIGHT MADE ME LOOK UP. THATS WHEN I SEEN FLAMES COMING FROM THE FRONT OF THE CAR. I TURNED THE ENGINE OFF AND TRYED TO LEAVE THE CAR BUT THE DOOR DIDN'T OPEN. IT WAS LOCKED AND THE ELECTRIC DOOR UNLOCK BUTTON WAS NO LONGER WORKING. I PULLED ON THE MANUEL UNLOCK AND WAS ABLE TO GET OUT OF CAR. MY NEIGHBOR WAS OUT SIDE COMING TO HELP BUT I ASKED HIM TO CALL FIRE DEPT. HE INFORMED ME THAT WAS ALREADY DONE. I RAN A GOT MY GARDEN HOSE AND POURED WATER ON THE FIRE BUT FIRE WAS WAY TO BIG AND HOT FOR A GARDEN HOSE SO I SPRAYED THE GRASS AROUND THE CAR AND PUT OUT THE FIRES THAT STARED WHEN PARTS OF THE HOT CAR EXPLODED AND LANDED AWAY FROM THE CAR.
Engine, Jan 17, 2019, fire
WHILE DRIVING DOWN I75 ACROSSING THE ZILWAUKEE BRIDGE TWO GUYS IN A PICKUP, LATER I CALL MY ANGELS, TRIED TO GET ME TO PULL OVER. NATURALLY MY INSTINCT WAS NO. WHEN I WOULDN'T, THE DRIVER STARTED INCHING OVER TOWARDS MY CAR TO MAKE ME STOP. I PUSHED ON THE BRAKES AND THERE WAS NOTHING TO PUSH. WHEN I FINALLY STOPPED ONE GUY JUMPED OUT .. PULLED OPEN MY DOOR AND TOLD ME MY CAR WAS ON FIRE, PULLING ME OUT. BY THE TIME WE RAN TOWARDS THEIR PICKUP, THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I WAS LUCKY THEY WERE THERE OR I WOULDN'T BE HERE TO WRITE THIS.
Engine, Jan 16, 2019
MY KIA SORRENTO V6 MOTOR IS GOING OUT IT'S BEEN PARKED SENCE MAY OF 2018. THE LOWER ROD BEARS ARE GOING OUT. CONTACTED KIA AND RECALL IS ONLY ON 4 CYLINDERS AND STATED THAT NO OTHER COMPLAINTS ON V6. IT'S JUST UNREAL THAT 174,000 MILES AND EGINE GOING OUT FOR SAME THING THAT THE RECALL WAS FOR. WE DROVE TO THE STORE AND I HEAD A NOICE THAT'S WHEN I WENT HOME AND CHECK IT OUT HAD IT LOOKED AT BY COUPLE MECHANICS AND TOLD ME TO PARK IT IT WAS ROD BEARINGS SENT VIDEO TO KIA DEALER AND THEY CONFIRMED WHAT I WAS ALREADY TOLD MOTOR SHOT. COST TOO MUCH FOR ME TO REPLACE MOTOR SO IT'S JUST SITTING THERE PAYING ON A CAR I CANT DO ANYTHING WITH. THE COST FOR REPLACEMENT IS 7500 TO 8500 THAT'S NOT IN MY BUDGET.
Other or unspecified, Jan 15, 2019
ON JANUARY 6 2019 OUR PANORAMIC SUN ROOF SUDDENLY SHATTERED ON OUR 2014 KIA SORENTO. THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED ON INTERSTATE 20 IN ALABAMA.
Engine, Jan 12, 2019
HESITATES UPON ACCELERATION. ENGINE STALLS AND CUTS OFF WHILE DRIVING ON HIGHWAY. LACK OF POWER. KNOCKING NOISE FROM ENGINE. I MADE REPEATED CONTACT WITH MANAHAWKIN KIA AND KIA MOTORS AMERICA, INC., CASE NO. 12960528 WITH NO RESULTS. AT RISK FOR DEATH AND SERIOUS INJURY.
Other or unspecified, Engine, Jan 9, 2019
HELLO I BOUGHT THIS CAR LAST YEAR AGO I HAVE AN ISSUE WITH THE MOTOR , YOU NEED TO FILL 2 LITERS ON A WEEK I NEED TO KNOW WHAT'S GOING ON REGARD IS NOT NORMAL 2 BY 4 LITER EQUAL 8 IN A MONTH IS TOO MUCH PLEASE GIVE ME MORE DENTAL ABOUT IT THANK YOU SO MUCH
Electrical system, Vehicle speed control, Other or unspecified, Jan 3, 2019
ACCELERATION. WHEN I ACCELERATE IT HESITATES TO PICK UP. VERY DANGEROUS AS I WAS TRYING TO MERGE INTO THE HIGHWAY OR MERGE INTO A DIFFERENT LANE IT DID NOT ACCELERATE QUICKLY ENOUGH AND THE VEHICLES IN THAT LANE HAD TO BRAKE HARD AS I ENTERED THAT LANE ALMOST REAR ENDING MY VEHICLE. EVEN IF I PRESS THE GAS PEDAL HARD IT DOES THE SAME THING, IT HESITATES BEFORE SPEEDING UP. ANOTHER ISSUE IS THE DOOR LOCK BUTTON FROM BOTH DRIVER AND PASSENGER SIDES WORK SOMETIMES AND DOESN'T WORK SOMETIMES. EVEN WHEN I'M DRIVING THE DOORS WOULD NOT LOCK WITH THE AUTO DOOR LOCK FEATURE ON WHEN VEHICLE GETS IN MOTION. I HAVE TO MANUALLY PUSH THE LOCK BUTTON FOR EACH DOOR AND WHEN I MANUALLY LOCK THE DOORS THAT IS WHEN THE DOOR LOCK/UNLOCK BUTTONS WILL WORK PROPERLY. HAD CHILDREN IN THE BACK SEAT AND WHILE I TRIED TO LOCK THE DOOR IT WOULD NOT LOCK. HAD TO PULL THE VEHICLE OVER TO HAND LOCK EACH DOOR. BUT VERY DANGEROUS EITHER WAY BECAUSE I CAN'T CONTROL WHAT KIDS WILL DO IN THE BACK IN MIDDLE OF THE HIGHWAY AND IF I TRY TO LOCK THE DOOR I WON'T BE ABLE TO.
Other or unspecified, Engine, Jan 1, 2019, fire
WHILE SITTING IN OUR 2014 KIA SORENTO LX AWD, 2.4L 4CYCLIDER GDI; THE CAR WAS IDLING IN OUR DRIVEWAY WHEN HE NOTICED FLAMES COMING FROM UNDER THE HOOD OF THE CAR. HE WAS BEARLY ABLE TO GET OUT OF THE CAR BEFORE IT WAS TOTALLY ENGULFED IN FLAMES AND CONSEQUENTLY BURNED TILL THERE WAS NOTHING LEFT BUT THE FRAME.
Other or unspecified, Dec 27, 2018
CAR STOPPED OPERATING WHILE DRIVING DOWN INTERSTATE, AND WON'T RESTART
Power train, Electrical system, Fuel/propulsion system, Dec 21, 2018
SIMPLE, JUST LIKE EVERYONE ELSE HERE THAT COMPLAINED ABOUT LOSS OF POWER. BUT I HAD A DIAGNOSIS BOTH BY AUTOZONE AND THE KIA DEALER. THE DIAGNOSIS IS: ERROR CODE P0717 TURBINE INPUT SHAFT SPEED SENSOR AND WIRING HARNESS FAULTY DUE TO CORROSION FROM MOISTURE GETTING IN FROM NOT HAVING ADEQUATE SEALING OR POOR QUALITY OF RUBBER SEAL. PULLING OUT OF STORES OR MY DRIVEWAY BECAME VERY DAMAGES AS YOU COULD IMAGINE AND I FEEL THE MANUFACTURER SHOULD ADDRESS ANY AND ALL LOSS OF POWER ISSUE CAUSE IT CAN RESULT IN SERIOUS INJURY OR DEATH! I HOPE YOU AGREE AND TAKE ACTION TO HELP US ALL OUT PLEASE.
Suspension, Engine, Dec 20, 2018
I HAVE A 2014 KIA SORENTO SXL 3.3 LTR V6 WITH 119, 952 MILES ON IT. ON 11/26/2018 AFTER PULLING IN THE DRIVE WAY AND EXISTING THE CAR I SMELLED WHAT I BELIEVED TO BE AN ANTIFREEZE SMELL.MY CAR DID NOT HAVE ANY WARNING INDICATORS ON AND MY TEMPERTURE GAUGE WAS NORMAL. I TOOK MY CAR TO DOBBS ON 11/27/2018, PAID $30.95 AND TOLD IT WAS LEAKING HEAD GASKETS WHICH COST $4500-$5000 TO REPAIR. I DECIDED TO CALL KIA CONSUMER AFFAIRS AND HAD MY CAR TOWED TO A KIA DEALERSHIP FOR DIAGNOSTICS AND THEY DECIDED I NEEDED A MOTOR, THE COST WOULD BE $7600. I THEN CALLED CONSUMER AFFAIRS BACK AND WAS TOLD BY THE AGENT SHE WOULD SUBMIT A REQUEST FOR A GOODWILL REPAIR. KIA AGREED TO REPLACE MY MOTOR AS THE TECHNICIAN DIAGNOSED, BUT I AM RESPONSIBLE FOR LABOR AT $140/HOUR FOR 21.4 HOURS. I REALLY APPRECIATE KIA REPLACING THE MOTOR, OBVIOUSLY DUE TO SOME TYPE OF DEFECT.WONDERING IF THERE WILL SOON BE A RECALL ON IT. I'VE HAD 2 STEERING COLUMNS INSTALLED, ALTERNATOR, LOWER OIL PAN AND STILL A POPPING NOISE. I WAS TOLD ON THE 4TH TIME OF COMPLAINING TO DEALER SERVICES, THEY TIGHTEN AN AXLE NUT. WELL THE NUT MUST BE LOOSE AGAIN BECAUSE THE POPPING IS BACK. COULD THIS BE A PROBLEM WITH THE AXLE WHICH HAS BEEN RECALLED ON OTHER MODELS?SHOULD MY MOTOR ALSO HAVE BEEN A PART OF THE MOTORS MOST RECENTLY RECALLED. COULD MY STRUT HAVE STARTED LEAKING DUE TO AN ADEQUATE AMOUNT OF CORROSION SUBSTANCE NOT BEING APPLIED ? I REPLACIND MY STRUTS,ROTORS, BREAKS AND 4 NEW TIRES. I LOVE MY CAR, THIS IS MY SECOND KIA.I AM GREATFUL, BUT A LITTLE DISAPPOINTED ABOUT PAYING $3000. MY 2 MONTH OLD DAUGHTER PASSED AWAY IN HER SLEEP ON MARCH 15. 2017 AND LEFT ME WITH THE STRESS OF LOSING HER, FUNERAL COST AND NOW THIS. I AM A SINGLE MOTHER; THEREFORE MONEY IS TIGHT. CARS SIMILAR TO MINE HAVE CAUGHT ON FIRE DUE TO FAULTY MOTORS AND THAT IS REALLY A SCARY THOUGHT.
Air bags, Dec 13, 2018, crash
TAKATA RECALL ON 12/6/18 I WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR WHEN I REAR ENDED A STOPPED OR SLOW MOVING VEHICLE ON THE EXPRESSWAY. MY CAR WAS HEAVILY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED ABOUT THIS ISSUE.
Electronic stability control (ESC), Dec 9, 2018
MY VEHICLE STALLS IN MOTION. SPEED IS INCONSEQUENTIAL. WHETHER I'M ON A CITY ROAD OR EXPRESSWAY, THE CHECK ENGINE LIGHT FLICKERS, AND THE ENGINE STALLS. IT'S VERY DANGEROUS ON THE EXPRESSWAY. I HAVE TO COAST IN FRONT OF OTHER SPEEDING CARE TO THE SHOULDER. AFTER A COUPLE OF MINUTES, THE VEHICLE WILL START AGAIN AND THE CHECK ENGINE LIGHT TURNS OFF AGAIN. THE SITUATION REPEATS ITSELF. CHECK ENGINE CODE REFLECTS FAULTY MAP SENSOR. IT'S BEEN REPLACED TWICE. I CONTINUE PAYING FOR DIAGNOSES, BUT THE ANSWER IS THE SAME. MAP SENSOR, OR WE DON'T KNOW. IT CONTINUES TO BE A SAFETY ISSUE. NOW THE AIR BAG LIGHT IS ILLUMINATED, AND I DON'T KNOW IF IT'S RELATED OR AN AIRBAG ISSUE, AND I CAN'T CONTINUE PAYING FOR THE KIA DEALER, OR CERTIFIED REPAIR SHOPS TO CHARGE ME ONLY TO SAY "I'M NOT SURE." THE BUTTONS ON MY STEERING WHEEL ARE NO LONGER WORKING CONSISTENTLY. SOMETIMES THEY DO, SOMETIMES THEY DON'T. IT'S RANDOM. ONE REPAIR FACILITY SAID THEY CAN REPLACE MY MAIN COMPUTER FOR ABOUT $2000, BUT THEY CAN'T GUARANTEE IT WILL RESOLVE THE PROBLEM.
Power train, Dec 2, 2018
MY 2014 KIA SORENTO IS HAVING TERRIBLE ENGINE ISSUES. I HAVE HAD IT REBUILT AND THERE ARE STILL PROBLEMS AND NO ONE IS WANTING TO HELP ME. I BELIEVE THE VEHICLE WAS SOLD TO ME WITH THE KNOWLEDGE OF THESE PROBLEMS FROM THE DEALERSHIP. THEY JUST PASSED ON THE PROBLEM. I PURCHASED THIS VEHICLE IN JULY 2017. THE VEHICLE HAS ALWAYS RUN HOT AND THE ENGINE HAS NEVER SOUNDED GOOD. THE CAR BURNS OIL VERY FAST AND THE GAS MILEAGE IS HORRIBLE. NOW I HAVE NO POWER WHEN I PRESS THE GAS IT HAS NO GET UP. THE CAR SEEMS LIKE IT IS GOING TO DIE. THE CAR ALSO SHAKES VERY BAD. I HAVE NEW BABY AND I AM SCARED TO DRIVE MY CAR. MY CHECK ENGINE LIGHT IS FLASHING. THE TIMING SEEMS OFF TOTALLY. I ALSO THINK THE TRANSMISSION IS SLIPPING. THERE IS OIL RUNNING DOWN PLACES ON AND AROUND THE ENGINE THAT SHOULD NOT HAVE OIL ON THEM AND IT IS SLUDGE LIKE OIL. I CANT HARDLY MAKE IT THROUGH A TURN I HAVE TO MAKE SURE ABSOLUTELY NO ONE IS AROUND IF NOT I WILL GET HIT BECAUSE THE POWER IS GONE MOST OF THE TIME. IT COMES AND GOES.