2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints
987 reports, newest first.
Engine, Aug 13, 2018, fire
TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED THAT WHEN THE ENGINE WAS TURNED OFF, SMOKE WAS SEEN COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE THEN BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. *TT THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE CAUSE OF THE FIRE WAS UNKNOWN. *JS
Electrical system, Other or unspecified, Engine, Aug 12, 2018
TURN THE VEHICLE OFF SO I COULD PULL IN MY DRIVEWAY AS I UNLOCKED MY GATE CAR WOULD NOT START BACK IT WAS STUCK IN THE MIDDLE OF THE ROAD I HAD PURCHASED A NEW BATTERY AND I HAVE ALSO BOUGHT A NEW STARTER
Power train, Electrical system, Engine, Jul 29, 2018
I WAS DRIVING MY 2014 KIA SORENTO DOWN A CITY STREET WHEN MY CAR COMPLETELY SHUT OFF . LUCKILY I WAS ONLY GOING ABOUT 30 MPH. IT LOST ALL POWER AND WONT RESTART. IT SHOWED AND CURRENTLY SHOWS A RED STEERING WHEEL LIGHT (I'VE NEVER SEEN BEFORE) AND A DIM BATTERY DISPLAY( WHICH BATTERY ISN'T EVEN 4 MONTHS OLD AND ALL FEATURES WORKED LONG AS CAR WAS IN AUX MODE) AND ALSO CHECK ENGINE LIGHT IS ON. IT WAS PUTTING OFF A BAD ODOR AFTERWARDS, DIDN'T SMELL OF OIL OR ANY OTHER FLUIDS SORENTO DOESN'T HAVE ANY BLOWN FUSES NOR DID IT HAVE ANY SERVICE TYPE LIGHTS ON AT TIME IT SHUT OFF. IT SEEMED TO BE DRIVING FINE UNTIL IT SHUT OFF. NO LOUD NOISE OR SHAKING OR ANYTHING HAVE TO TAKE TO DEALER TOMORROW HAD IT CHECKED FOR CODES AND ISN'T SHOWING ANY HAVING IT TOWED TO THE DEALERSHIP IS MY ONLY CHOICE
Engine, Jul 28, 2018
VEHICLE DISPLAYS NO WARNING LIGHTS. VEHICLE SUDDENLY CUT OFF IN THE MIDDLE OF A BUSY ROAD AT AN INTERSECTION, AND UPON TRYING TO RE-CRANK, IT MAKES A LOUD KNOCKING AND CLANKING NOISE. COULD ONLY SEMI-OPERATE CAR IN NEUTRAL. CAR WILL ONLY CUT ON FOR ABOUT 5-10 SECONDS AT A TIME. THERE WAS AN OPEN RECALL ON THIS YEAR AND MODEL VEHICLE, FOR THIS VERY SAME ISSUE, BUT ACCORDING TO MY VIN, MY VEHICLE DOES NOT QUALIFY FOR THE RECALL ALTHOUGH OTHERS DO. IT SOUNDS LIKE THE RODS ARE KNOCKING TO A HIGHLY EXTREME LEVEL.
Engine, Jul 27, 2018
MY 2014 KIA SORRENTO IS NOT BEING RE-CALLED AFTER 403 KIA SORRENTO'S ENGINE CAUGHT ON FIRE. I UNDERSTAND THAT THE NTSA THINKS YOU SHOULD JUST CARRY A FIRE EXTINGUISTER BUT THAT IS NOT THE ANSWER. I AM NOT SURE THAT I TRUST EVEN A RECALL AT THIS POINT. AS KIA AND THE NTSA ARGUE ABOUT WHOSE TO BLAME MORE CARS ARE BEING EFFECTED. NO PERSON LIFE HAS BEEN TAKEN. IS SOMEONE JUST WAITING FOR SOMEONE TO BE KILLED TO TAKE NOTICE. YOU SHOULD BE SHAMEFUL. WOULD YOU LET SOMEONE YOU LOVED DRIVE A KIA SORRENTO KNOWING THAT 403 CARS HAVE HAD ENGINE FIRES? I TRAVEL WITH KIDS, I TRAVEL DISTANCES, I TRAVEL AT NIGHT. I AM NOW SCARED TO DRIVE MY CAR FOR FEAR OF WHAT COULD HAPPEN. IT IS CAUSING STRESS IN MY LIFE. I WANT SOMETHING DONE ABOUT THIS, NOW MY DOCUMENTATION IS THE EVENING NEWS WITH LESTER HOLT ON JULY 18, 2018. THERE WAS A SEGMENT ON REGARDING THIS ISSUE. NO RE-CALL HAS BEEN ISSUED BECAUSE NO ONE HAS DECIDED WHOSE FAULT IT IS; A PRETTY POOR EXCUSE. I HAVE CALLED KIA HEADQUARTERS IN IRVINE, CA AND ASKED TO SPEAK WITH THE CEO (XXXX) AND AN WAITING FOR A RESPONSE. PLEASE DO NOT FORCE ME TO MORE PUBLIC DRASTIC MEASURES. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Jul 19, 2018, fire
I WAS DRIVING MY CAR HOME AND JUST AS I PULLED UP ON MY STREET I AND BEGAN TO SMELL SMOKE AND THE SMELL OF BURNING PLASTIC, JUST AS I WAS PULLING UP TO MY HOUSE AND ABOUT TO PULL INTO MY DRIVEWAY, A TOW TRUCK DRIVER DRIVING THE OPPOSITE DIRECTION STOPPED HIS TRUCK, JUMPED OUT AND STARTED YELLING FOR ME TO GET OUT OF THE CAR BECAUSE MY ENGINE WAS ON FIRE. AT THIS TIME I TURNED THE CAR OFF, GRABBED MY THINGS AND JUMPED OUT OF THE CAR. FLAMES WERE COMING OUT THE BOTTOM OF THE ENGINE AND SMOKE WAS COMING FROM THE CREASE IN THE HOOD COVERING THE ENGINE. AFTER A FEW MINUTES THE TOW TRUCK DRIVER OPENED THE HOOD AND THE ENGINE WAS STILL ON FIRE. HE GRABBED A FIRE EXTINGUISHER THAT HE HAD IN HIS TRUCK AND PUT OUT THE FIRE.
Engine, Jul 18, 2018
MY SPOUSE WAS DRIVING HER KIA SORENTO HOME FROM WORK WHEN THE VEHICLE WOULD NOT PICK UP SPEED. THE LANE CHANGED FROM 2 LANES TO 1 LANE SO SHE HAD TO MERGE OVER DOING 70MPH. WITH THE LACK OF BEING ABLE TO ACCELERATE, SHE HAD TO BRAKE TO AVOID AN ACCIDENT. WHEN SHE DID MERGE, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE JUST SHUT OFF. SHE THEN WAS ABLE TO PULL OFF THE ROAD. SHE TURNED THE CAR OFF AND TRIED TO RESTART IT AND WAS UNSUCCESSFUL. SHE THEN CALLED OUR INSURANCE COMPANIES ROADSIDE SERVICE. THE TOW TRUCK DRIVER TRIED TO SEE IF HE WAS ABLE TO GET IT STATED BUT COULD NOT. THE VEHICLE WAS THEN TOWED TO THE KIA DEALER IN KILLEEN, TEXAS. THE SERVICE ADVISOR CALLED US BACK AND INFORMED US THAT THE ENTIRE ENGINE HAD TO BE REPLACED. MY WIFE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THERE WAS APPARENTLY A RECALL ON THESE VEHICLES THAT WE WERE NOT NOTIFIED BY EITHER MAIL OR A PHONE CALL. THIS IS COMPLETELY UN-ACCEPTABLE.
Engine, Jul 12, 2018, fire
WE BOUGHT OUR CAR IN OCTOBER 2016. DURING OUR TRANSITION FROM NEW YORK TO GEORGIA OUR ENGINE FAILED ON US. MY HUSBAND AND I TOOK IT TO A KIA AUTOBODY SHOP IN GREENVILLE SOUTH CAROLINA. THEY FIXED IT FREE OF CHARGE DUE TO A RECALL ON OUR SPECIFIC YEAR, MAKE AND MODEL OF OUR CAR. WE THEN PROCEEDED AS USUAL TAKING CARE OF IT GETTING THE STANDARD OIL CHANGE AND CHECK UPS. THERE WERE NO SIGNS OR WARNINGS FOR WHAT WOULD HAPPEN FOUR MONTHS AFTER. ON JULY 10, 2018 AT 2:45 PM MY HUSBAND WAS DRIVING ON THE EXPRESSWAY I20 E HEADING HOME. THE CAR STARTED SHAKING MY HUSBAND PULLED OVER. THERE WAS BLACK SMOKE COMING OUT OF THE CAR. HE TURNED THE CAR OFF AND STEPPED OUT A FEW SECONDS AFTER OUR CAR EXPLODED ON HIM. COUNTING OUR BLESSINGS THAT HE, NOR I AND OUR THREE KIDS WERE NOT IN THE CAR. WE REPORTED TO KIA THAT SAME DAY. WE ARE CURRENTLY WAITING TO HEAR BACK FROM SOME ONE.
Steering, Jul 10, 2018
POWER STEERING FAILED TWICE WHILE VEHICLE WAS IN OPERATION AT APX. 60 MPH.
Power train, Engine, Fuel/propulsion system, Jul 9, 2018
LAST WEEK WHILE ON THE HIGHWAY GOING ABOUT 65MPH MY CHECK ENGINE LIGHT CAME ON(STAYED ON) AND MY VEHICLE STARTED KNOCKING. I WENT HOME PARKED IT FOR THE NIGHT AND CALLED THE DEALERSHIP THE NEXT MORNING. THE DEALERSHIP SAID AS LONG AS THE CHECK ENGINE LIGHT WAS SOLID (NOT FLASHING) IT WAS SAFE TO DRIVE THE 30 MIN TO BRING IT TO THEM. THEY CALLED TODAY TO STATE THE ENGINE IS BLOWN DUE TO METAL SHAVINGS IN THE ENGINE AND OIL. I AM LUCKY THE CAR EVEN MADE IT THERE, SINCE THE ENGINE HAS "BLOWN" SINCE THEY HAVE HAD IT!!!! I HAVE KEPT UP HAVING OIL CHANGED REGULARLY, AND I DO HAVE RECEIPTS. THEY ARE SAYING MY I NEED A WHOLE NEW ENGINE AND IT IS NOT COVERED AND MY WARRANTY IS EXPIRED EVEN THOUGH I RECEIVED A LETTER IN THE PAST STATING THE WARRANTY WAS EXTENDED TO 120,000 MILES!! THEY SAY THEY HAVE NO RECORD OF THE LETTER, SO IT MUST BE FAKE!!. I DONT KNOW WHAT I'M GOING TO DO I USED ALL OF MY SAVINGS TO BUY THIS CAR FOR $22,000 JUST THREE YEARS AGO!!!!! IT CURRENTLY ONLY HAS 79K MILES ON IT!!
Vehicle speed control, Engine, Fuel/propulsion system, Jul 5, 2018
ON 7/5/2014 9:00 A.M. I PLACE THE KEY IN THE IGNITION, TURNED THE KEY BUT THE CAR WOULD NOT TURN OVER TO START. I HAVE BEEN EXPERIENCING ACCELERATION ISSUE ALSO.
Air bags, Jul 3, 2018, crash
"TAKATA RECALL" ON MAY 12, 2018 I WAS DRIVING ON A HIGHWAY WHEN I WAS HIT FROM THE DRIVER SIDE REAR CORNER PANEL AT 70MPH AND MADE MY CAR FISH TAIL CAUSING MY CAR TO ROLL OVER FOUR TIMES AND THE STEERING WHEEL AIRBAG DID NOT DEPLOY AT ALL, ONLY AIRBAGS THAT DEPLYED WERE THE CURTAIN AIRBAGS, EVEN THOUGH THE CAR HAD FRONT END DAMAGE. I THINK THIS NEEDS TO BE LOOKED AT AS WELL ASAP.
Engine, Jul 2, 2018
ENGINE STARTED KNOCKING LOST POWER AND LOCKING UP ALMOST GOT REAR ENDED ON THE HWY HAD TO PULL OVER BEFORE IT COMPLETE LOCKED THE ENGINE UP
Air bags, Jun 29, 2018
I BROUGHT MY CAR TO DEALER BECAUSE AIRBAGS WARNING LIGHT WAS ON. THEY CHARGED $124 TO DIAGNOSE AND RECOMMEND REPLACING DRIVER SEAT BACK TO FIX IT. IT WILL COST $2100. I DECLINED, THEN I SAW MANY PEOPLE HAD SAME OR SIMILAR ISSUE AND COMPLAINED ON THE INTERNET. PLEASE INVESTIGATE THIS MATTER.
Electrical system, Engine, Jun 25, 2018
SC147. WHY WASN'T ALL THE 2014 KIA SORENTOS INCLUDED IN THIS RECALL. MY VEHICLE STALLED OUT ON ME TODAY DOING THE SAME THING THAT THIS RECALL WAS FOR. REPORTED IT TO KIA AND THEY WON'T DO ANYTHING. MY VEHICLE WAS GOING 55 WHEN IT LOST ACCELERATION AND NO POWER STEERING AND THE LIGHTS FLASHING ON THE DASHBOARD WITH ALL OF THE WARNING LIGHTS ON. COASTED INTO A PARKING LOT, THANK GOD NO OTHER TRAFFIC WAS AROUND.
Visibility, Jun 15, 2018
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD EXPLOSION SOUND WAS HEARD AS THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT GLASS SHOP RECOMMENDED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12745485 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Other or unspecified, Jun 8, 2018
THE FRONT PASSENGER AND THE THE TWO BACK DOOR AS WELL AS THE BACK (ENTRY TO CRGO AREA) LOCKS DO NOT OPEN WITH ANY DEVICE....ONLY THE DRIVERS DOOR UNLOCKS., THE AFOREMENTIONED HAVE TO BE OPENED BY HAND.. THEY DO CLOSE WHEN THE KEY IS IN IGNITION AND THE DRIVE OR REVERSE IS ENGAGED, BUT THEY DO NOT REOPEN WHEN PRESSING OPEN LATCH AT DRIVERS SIDE., THIS COULD BE A SAFETY PROBLEM WHEN ONE NEEDS TO OPEN THE DOOR FROM INSIDE OR OUTSIDE. HAD VEHICLE CHECKED AT KIA DEALER IN MISSISSIPPI AND WAS TOLD THAT ALL THREE ACTUATORS WERE GONE AND THAT DRIVERS WAS ON THE WAY OUT. THIS TO ME IS A TOTAL DEFECT....MANY CONSUMER COMPLAINTS HAVE BEEN ADDRESSED ABOUT DOOR LOCKS ON SOME KIAS. THERE IS NO REASON FOR 3 TO GO OUT AT THE SAME TIME. THE CAR IS NOT IN WARRANTY AND THE COST TO REPAIR WAS OVER $800.00 I BELIEVE THAT THIS SHOULD BE A RECALL ITEM AND THAT KIA SHOULD HAVE TO PAY FOR THE WORK.
Electrical system, Exterior lighting, Jun 4, 2018
THE HEADLIGHTS AND TAIL LIGHTS CONTINUOUSLY BLOW THE BULBS AND THE BRAKE LIGHT HOUSING LOOKS TO BE BROWN LIKE IT OVERHEATED ON THE DRIVERS SIDE. ALSO THE STEERING WHEEL CONTROLS HAVE A MIND OF THERE OWN, YOU PUSH SAY THE VOLUME DOWN KEY AND THE VOICE RECOGNITION COMES ON NONE OF THE BUTTONS ON THE DRIVER SIDE SEEM TO DO WHAT THEY ARE SUPPOSED TO DO ON THE STEERING WHEEL
Exterior lighting, Jun 1, 2018
HEADLIGHT LO BEAM QUITS FUNCTIONING EVEN THOUGH BULB IS GOOD. REMOVING AND REINSTALLING SOMETIMES STARTS IT AGAIN. SOMETIMES JUST BUMPING IT MAKES IT WORK. CURRENTLY I CAN NOT GET IT TO WORK AGAIN AND THE BULB LOOKS GOOD. BEGAN 5/25/2018
Engine, Jun 1, 2018
WHILE DRIVING THE VEHICLE AT ROUGHLY 40 MPH ON A STRAIGHT ROAD, ENGINE SUDDENLY SHUT OFF. WITHIN SECONDS, THERE WAS LOSS OF POWER STEERING AS WELL. CAR WOULD NOT TURN OVER, AND ALL THE INDICATOR LIGHTS IN THE DASH SHOWED UP. TOOK THE CAR TO KIA, WHO ADMITTED THERE WAS A RECALL ON THE VEHICLE. THE ENGINE HAD TO BE REPLACED. THE KIA PAPERWORK NOTED IT WAS REPLACED DUE TO 'SC147'.
Electrical system, May 16, 2018
WHILE DRIVING DOWN AN INTERSTATE HIGHWAY AT APPROXIMATELY 5:00PM ON 4/26/18 THE CAR DIED. FIRST THE STEERING LOCKED UP; ALL DASHBOARD LIGHTS CAME ON, STEREO SYSTEM WENT OUT AND SOON COULD NOT GAS/BRAKE APPROPRIATELY. WAS ABLE TO GET TO SIDE OF ROAD AND HAVE CAR TOWED TO DEALER.
Exterior lighting, May 8, 2018
BOTH REVERSE LIGHT ASSEMBLIES HAVE BEEN MELTED BY THE BACKUP LAMPS CAUSING A POTENTIAL FIRE HAZARD.
Other or unspecified, May 5, 2018
TODAY, I WAS PUTTING MY SON IN HIS CAR SEAT BEHIND THE DRIVERS SEAT. I HAD PLACED THE KEY IN THE FRONT SEAT WHILE PUTTING HIM IN THE CARSEAT. WHEN I HAD SHUT THE BACK DRIVER SIDE DOOR, THE CAR AUTOMATICALLY LOCKED. EVERY DOOR OF OUR VEHICLE LOCKED AUTOMATICALLY WHILE MY 2 YEAR OLD SON WAS INSIDE THE CAR. WE HAD TO CALL A TOW COMPANY TO COME AS AN EMERGENCY TO UNLOCK OUR CAR. IT TOOK THEM 30 MINUTES TO EVEN GET TO OUR LOCATION. WHEN THE CAR WAS UNLOCKED MY SON WAS HOT TO THE TOUCH AND SWEATING. THE TEMPERATURE OUTSIDE WAS 72 DEGREES. THIS IS A SAFELY HAZARD FOR THE FACT THAT THE VEHICLE SHOULD NOT LOCK ON ITS OWN WHILE NOT IN MOTION IF ANY AT ALL. IF IT HAD BEEN ANY HOTTER DURING THIS DAY, I WOULD HAVE HAD TO BREAK THE CAR WINDOW JUST TO SAVE MY SON FROM BECOMING A HEAT RELATED CASUALTY AND GOING TO THE HOSPITAL OR ANYTHING WORSE.
Power train, Apr 30, 2018
WHILE DRIVING 45 MILES PER HOUR ON A STRAIGHTAWAY, I HEARD A LOUD BANG AND THEN A CLUNKING NOISE FROM THE REAR OF THE VEHICLE. I HAD THE VEHICLE TOWED TO THE LOCAL KIA DEALER AND IT WAS DETERMINED THAT BOTH AXLES SHEARED OFF AND THAT THE REAR DIFFERENTIAL WAS SPLIT, WITH ALL FLUID LEAKING OUT. THIS 2014 SORENTO ONLY HAS 105,000 MILES ON IT, MAINLY FROM HIGHWAY DRIVING. THIS WAS A MAJOR SAFETY ISSUE AS I LOST CONTROL OF THE VEHICLE. HAD I BEEN GOING FASTER, THE LIKELIEHOOD OF AN ACCIDENT WAS HIGH.
Electrical system, Apr 25, 2018, fire
I WAS DRIVING DOWN THE INTERSTATE AS I HEARD A LOUD POP SO PULLED OVER ON THE SIDE OF THE ROAD THINKING IT WAS MY TIRES, AS I LOOKED AT ALL THE TIRES I DIDN'T SEE ANYTHING SO I GOT BACK IN. SOON AS I GOT BACK IN THE VEHICLE I SMELLED SOMETHING SO I TURNED THE CAR OFF AND GOT OUT. THE MINUTE I GOT OUT OF THE CAR IT ENGULFED IN FLAMES.. THE FIRE REPORT SHOWED IT WAS DUE TO AN ELECTRICAL ISSUE , AND THE ENTIRE CAR BURNT UP