2014 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 987 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 Sorento model years with reports.
Of the 2014 reports, 23 involved a crash and 46 involved a fire. 24 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideSep 25, 2023
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Campaign 23V652000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Engine and engine cooling, engineMar 31, 2017
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Campaign 17V224000 on NHTSA.gov
Power train, axle assembly, axle shaftAug 13, 2013
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
Kia will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 9, 2013. Owners may contact Kia at 1-800-333-4542 . Kia's recall number is SC099.
Campaign 13V356000 on NHTSA.gov
Representative owner complaints
987 reports, newest first.
Electrical system, Structure, May 18, 2017
TL* THE CONTACT OWNS A 2014 KIA SORENTO. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO PROPERLY OPERATE THE HATCH AND WOULD OPEN OR CLOSE INDEPENDENTLY WITHOUT WARNING. ON ONE OCCASION, THE CONTACT HAD TO MANUALLY OPEN THE HATCH AND THE HATCH INDEPENDENTLY CLOSED. THE CONTACT SUSTAINED A HEAD INJURY DUE TO THE FAILURE. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 22,000.
Engine, May 16, 2017
CAR JUST STOPPED RUNNING WHILE DRIVING DOWN THE STREET. ENGINE LIGHT CAME ON. I RESTARTED CAR, DROVE IT TO A PEP BOYS, THEY PLUGGED IT IN TO GET THE ERROR CODE FOR WHY THE ENGINE LIGHT CAME ON, BUT BY THAT TIME THE LIGHT HAD GONE OFF SO THEY WEREN'T ABLE TO GET THE CODE. I TOOK IT TO THE KIA DEALERSHIP I BOUGHT IT FROM, BUT THE SERVICE PERSON WAS DISMISSIVE. THIS WAS A YEAR AGO, BUT NOW I SEE THAT THERE IS AN IMPENDING RECALL ON THAT MODEL.
Engine, May 15, 2017
ON MAY 5, WHILE DRIVING ON THE 5 FWY, I FELT MY CAR LOOSING POWER AND WHEN I STOP, MY CAR SHUT OFF, I TURN THE CAR ON, HEAR A CLICKING SOUND BUT WAS ABLE TO PULL TO THE LEFT LANE EMERGENCY LANE. TOW THE CAR HOME AND WORKED ON THE CAR, FOUND THAT THE ENGINE BEARING GAVE OUT. I CHECK FOR REPLACEMENT PARTS AND FOUND IT WAS ON A RECALL. TOOK THE CAR TO THE DEALER AND DEALER WOULD NOT FIX IT DUE TO TRYING TO FIX ISSUE. IT WILL COST 8000 DOLLARS TO FIX OUT OF POCKET.
Visibility/wiper, Apr 24, 2017
THE PANORAMIC ROOF FIXED PANEL IS SHATTERED. WHEN WE RETURNED HOME FROM CHURCH, WE HEARD A RATTLING NOISE AND OPENED THE PANEL AND SAW THE ENTIRE BACK PANEL IS SHATTERED WITH PIECES OF GLASS SHARDS IN THE BACK SEAT. LOOKING AT THE TOP OF THE CAR THE GLASS WAS ACTUALLY SEPARATING FROM THE FRAME WHICH COULD NOT HAVE BEEN CAUSED BY ROCK, HAIL OR ANYTHING ELSE BUT FAULTY MANUFACTURING. I CONTACTED KIA GROSSINGER DEALERSHIP AND WAS ADVISED TO BRING IN THE CAR FOR THEM TO LOOK AT AND DETERMINE THE CAUSE. I ADVISED THEM FOR SAFETY REASONS I WOULD NOT DRIVE THE CAR AND WOULD BE WILLING FOR THEM TO PICK IT UP AND GET A LOANER. THEY ADVISED THIS WASN'T FEASIBLE. I THEN CALLED KIA CUSTOMER CARE AND THEY HAVE TAKEN MY CLAIM K3444320 TO ADDRESS THE DEALERSHIP'S INABILITY TO DETERMINE CAUSE, REIMBURSE THE GLASS DEALER THROUGH THE WARRANTY AND ACKNOWLEDGE THE DEFECT AND DO A RECALL.
Power train, Apr 17, 2017
CAR IS USING TO MUCH OIL, HAD OIL CHANGE DONE A WEEK AGO, CHECKED OIL AGAIN. CAR HAS DROPPED A QUART OF OIL. DO NOT SEE ANY LEAKS, AND WHEN STOPPED, AND PRESS ON EXCELARATOR TO GO CAR ACTS LIKE IT WANTS TO SHUT OFF, AND ALOT OF SMOKE COME OUT OF THE TAIL PIPE.
Engine, Apr 9, 2017
FOR ABOUT A YEAR MY CAR WOULD STALL WHEN I WOULD TURN. IT WOULD HAPPEN OCCASIONALLY. SOMETIMES IT WOULD BE MORE FREQUENT THAN OTHERS. THEN LAST WEEK I WAS DRIVING AND THE ENGINE CUT OFF AGAIN AND I HAD TO PULL OVER AND PUT IT IN PARK AND RESTART START THE CAR AGAIN. THIS IS VERY DANGEROUS. IF I WERE ON THE HIGHWAY AND THIS HAPPENED IT COULD CAUSE A SERIOUS ACCIDENT.
Seats, Jan 27, 2017
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE SEAT BEGAN TO WOBBLE WHILE TURNING THE VEHICLE OR GOING OVER SPEED BUMPS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER SEAT FRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Visibility, Visibility/wiper, Jan 9, 2017
I AM REPORTING MY PANORAMIC SUNROOF EXPLODING ON MY 2014 KIA SORENTO SXL. I WAS DRIVING ON A VERY SMOOTH INTERSTATE HIGH WAY IN THE MORNING WITH NO TRAFFIC AROUND ME. I WAS TRAVELING AT 70MPH AND IT WAS MORNING ABOUT 60 DEGREES. I WAS ON THE PHONE WITH MY WIFE AND HEARD A LOUD SOUND (SOUNDED LIKE A GUNSHOT) AND THEN IT STARTED RAINING DOWN GLASS AROUND ME. AS I STATED, I WAS ON THE ROAD AND THERE WAS NOT ANOTHER VEHICLE AROUND ME. ONCE I MANAGED TO PULL OVER TO INSPECT WHAT HAD HAPPENED I NOTICED THAT THERE WAS MOST OF MY SUNROOF INSIDE THE CAR AND THE REST OF THE GLASS THAT REMAINED WAS FACING UPWARD WHICH I THOUGHT WAS ODD. *TR
Other or unspecified, Jan 5, 2017
JANUARY 5, 2017, I WAS ON A 2 LANE HIGHWAY IN WASHINGTON HEADED HOME FROM A DAY OF SHOPPING AND MEDICAL APPOINTMENTS. I WAS 3 EXITS FROM MY HOME WHEN I HEAD A LOUD BANG LIKE A GUN SHOT. I SWERVED BECAUSE I THOUGHT IT WAS A TIRE OR MY WINDSHIELD. BEFORE I COULD PULL OFF OF THE HIGHWAY I HEARD AND SAW THAT THE CLOTH COVER OVER MY SUNROOF WAS SHAKING AND SLAPPING AGAINST THE WIND. I PULLED OFF THE HIGHWAY AND CHECKED MY SUN ROOF. MY SUN ROOF EXPLODED! THERE WAS NOT A CAR IN FRONT OF ME OR NEXT TO ME AND I KNOW NOTHING HAD HIT IT. MY SUN ROOF RANDOMLY EXPLODED! I DROVE STRAIGHT TO THE KIA DEALERSHIP. THE TECHNICIAN TRIED TO TELL ME AND SHOW ME WHERE HE SAID A ROCK HAD HIT IT. HE STUCK HIS PEN INTO A STARBURST AND TRIED TO TELL ME THAT A ROCK HAD HIT ME.
Engine, Dec 26, 2016
GOT A LETTER FROM KIA STATING THAT THEY ARE HAVING PROBLEMS WITH THE BEARINGS AND RODS IN THEIR 2012-2014 2.4L GDI MOTORS, THEY ARE EXTENDING THE WARRANTY TO 120,000 MILES. A FEW MONTHS LATER THE MOTOR SLUNG A ROD AND IS NOW TRASH. TOWED IT TO SONS KIA IN MCDONOUGH, GA, THEY CONFIRMED THEY WERE EXTENDING THE WARRANTY AND KNEW THIS IS A COMMON PROBLEM. IN FACT THERE ARE 9 OTHERS SITTING IN THE PARKING LOT WITH BLOWN MOTORS IN FRONT OF MINE AND THEY CAN'T EVEN BUILD THE NEW MOTORS FAST ENOUGH TO MEET THE DEMAND (THEY'RE ON BACK ORDER). THEY TOLD ME I NEEDED TO PRODUCE RECEIPTS FOR OIL CHANGES, FROM THE TIME I BOUGHT THE CAR. I BOUGHT IT USED AND HAVE ONLY PUT ABOUT 20,000 MILES ON IT (66,000 TOTAL). I CHANGED THE OIL MYSELF AND DIDN'T THINK ABOUT HANGING ONTO THE RECEIPTS. I WAS ABLE TO PRODUCE ONE RECEIPT AND ALL MY BANK STATEMENTS SHOWING WHEN I WENT TO AUTOZONE AND A LOG BOOK OF ALL THE OIL CHANGES, MILEAGE AND DATES. KIA TOLD ME THAT WASN'T GOOD ENOUGH AND DENIED MY CLAIM FOR THE WARRANTY. THEY TOLD ME THEY WOULD TEAR DOWN THE ENGINE AND GO THROUGH IT TO SEE IF THERE IS SLUG BUILT UP IN THE MOTOR (KNOWING THERE WILL BE DUE TO BAD BEARINGS AND RODS) AND IF THERE IS I'M RESPONSIBLE FOR THE LABOR WHICH WOULD BE ABOUT $500 DOLLARS OR SO. THEY ARE TRYING TO WEASEL THEIR WAY OUT OF FIXING A PROBLEM THEY KNOW THEY CREATED. THEY DON'T CARE THAT THEY ARE SCREWING THEIR CUSTOMERS OVER. THEY KNOW THEY ARE RESPONSIBLE AND NOT ONLY ARE THEY WEASELING OUT OF FIXING IT THEY ARE DOING EVERYTHING THEY CAN TO AVOID A RECALL BECAUSE THEY WOULD HAVE TO SWAP EVERY MOTOR FROM 2012-2014. THEY ARE HOPING THAT NO ONE CAN PRODUCE THEIR RECEIPTS SO THEY GET AWAY WITH AS LITTLE DAMAGE TO THEMSELVES AS POSSIBLE. INSTEAD OF DOING THE RIGHT THING AND TAKING CARE OF THEIR CUSTOMERS AND THE PROBLEMS THAT THEY CAUSED. THERE'S A CLASS ACTION LAWSUIT ALREADY AGAINST KIA ALREADY FOR THIS PROBLEM. *TR
Engine, Sep 17, 2016
VEHICLE DESCRIBED WAS PURCHASED BY US 8/10/16. RECEIVED NOTICE FROM KIA ON 8/29/16 THAT ENGINE COULD "FAIL", BASICALLY COME APART. CONCERNED WITH SAFETY OF FAMILY IF WIFE WAS DRIVING DOWN THE ROAD OR IN A REMOTE AREA AND THIS OCCURS WITH HER AND GRANDCHILDREN IN CAR. WHY WOULD THIS NOT BE A RECALL ITEM. PLEASE LET ME KNOW WHY IT WOULD NOT BE A RECALL ITEM. TRYING TO AVOID A POTENTIALLY SERIOUS ACCIDENT. TOLD TO KEEP PAPERWORK IN GLOVE BOX IF IT HAPPENS.....REALLY? PLEASE HELP.
Engine, Sep 14, 2016
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE DRIVING, THE VEHICLE DECELERATED AND EMITTED A LOUD TICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS OIL SLUDGE IN THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
Power train, Sep 9, 2016
DRIVING ON HIGHWAY GOING ABOUT 65MPH WHEN I HEARD A LOAD BANG FROM THE REAR AND FELT HARD JERK FROM CAR , I STOPPED THE CAR LOOKED UNDERAND SAW FLUID LEAKING FROM AWD COUPLING, TOOK IT IN TO KIA FRESNO REAR DIFFERENTIAL BROKEN METAL IN DIFFERENTIAL FLUID, DIFFERENTIAL REPLACE BUT AWD COUPLING NOT REPLACE. AWD STILL NOT WORKING
Suspension, Vehicle speed control, Aug 23, 2016
EVERYTIME I PUT THE CAR IN DRIVE IT MAKES A HARSH BANGING NOISE. IT ALSO DECIDES TO JUST SHUT OFF AS SOON AS I PRESS ON THE GAS OR SLOW DOWN AFTER I'VE ALREADY STARTED GOING ON CITY STREETS I CAN ALSO HEAR AND FEEL CLICKING UNDER DRIVER'S SIDE FLOOR BOARD AS I'M TURNING INTO DRIVE WAYS,PARKING SPOTS ETC. THIS IS AN EVERYDAY THING THAT STARTED LAST YEAR.
Latches/locks/linkages, Aug 23, 2016
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO PROPERLY OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR PANEL WAS LOOSELY CONNECTED AND THE REAR DOOR LATCHES FAILED TO PROPERLY FUNCTION INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Electrical system, Aug 20, 2016
UNABLE TO QUICKLY READ SPEEDOMETER NEEDLE DURING DAYLIGHT, DUE TO LACK OF CONTRAST BETWEEN NEEDLE AND BACKGROUND, RESULTING IN DANGEROUS PERIOD OF EYES OFF ROADWAY TO DETERMINE ONE'S SPEED.
Air bags, Aug 3, 2016, crash
WAS GETTING READY TO MAKE A LEFT AND WAS T-BONED ON DRIVERS SIDE CURTAIN AIRBAGS OR SIDE AIRBAGS DID NOT DEPLOY ADJUSTER FOR INSURANCE COMPANY SAID IT LOOK LIKE THERE WAS A DEFECT IN THE SENSORS.
Electrical system, Aug 1, 2016
THE VEHICLE WAS IN MOTION. RANDOM BLIND SPOT BLINKING OR SOUND WHEN MAKING A RIGHT TURN. REPEATED VISITS TO STEVENSON KIA. SHOWED VIDEO OF PROBLEM. TECHNICIAN OBSERVED PROBLEM CASE #T3038955. DEALER SAYS THEY CAN,T DO ANYTHING TO SOLVE PROBLEM. SAFETY HAZARD WHEN MONITOR SOUNDS OR BLINKS WHEN THERE IS NO OBSTRUCTION
Vehicle speed control, Jun 15, 2016
BOUGHT A PRE-CERTIFIED USED 2014 KIA SORENTO SXL. PASSED ALL 150 INSPECTION. LESS THAN 24 HRS AFTER BUYING THE CAR, THE FOLLOWING MORNING MY PREGNANT WIFE WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC ON THE HIGHWAY AND ALL A SUDDEN THE CAR WOULD NOT ACCELERATE. SHE WAS PRESSING THE GAS PEDAL TO THE FLOOR AND THE CAR WAS GOING 5 MPH. SHE WAS SO SCARED, SPECIALLY BEING PREGNANT, THAT THE CARS WERE GOING TO HIT HER. SHE TRIED GETTING INTO THE SHOULDER BUT SHE WAS GOING SO SLOW THAT CARS WERE ZIPPING PASS HER. THANKFULLY SHE ABLE TO GET TO THE SHOULDER. HUGE SAFETY ISSUE!!! AFTER GETTING TO A SAFE AREA, SHE TURNED THE CAR BACK OFF AND ON, THE CAR WORKED PERFECTLY FINE. TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T REPLICATE THE PROBLEM AND THEIR COMPUTER SENSOR COULDN'T PICK UP ANYTHING WRONG WITH THE VEHICLE. SO LONG STORY SHORT, NOTHING WAS DONE. THERE WAS A RECALL FOR ACCELERATOR PEDAL ASSEMBLY FOR 2016 KIA SORENTO. THE AFFECTED SORENTO WERE BUILT FROM OCT 27, 2014 AND JAN 29, 2015. OUR CAR JUST MISSED IT BY A FEW MONTHS. I GUESS KIA IS JUST WAITING FOR A HUGE ACCIDENT FOR THEM TO DO SOMETHING ABOUT IT. I HOPE IT WOULDN'T BE US.
Steering, Electrical system, Electronic stability control (ESC), Jun 14, 2016, crash
I WAS DRIVING 70 MPH DOWN HIGHWAY WHEN CAR SHUTDOWN AND STERLING LOCKED, UNABLE TO CONTROL VEHICLE. COME TO FIND OUT NEXT FEW DAYS IT WAS THE ACCELATOR THAT CAUSED IT. I HAD NO CONTROL AND ALMOST GOT KILLED BY A 18 WHEELER DRIVING IN NEXT LANE.
Steering, Power train, Service brakes, May 5, 2016
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE JOLTED THREE TIMES BEFORE ACCELERATING. THE FAILURE RECURRED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO INSPECTED THE VEHICLE AND FOUND NO FAILURES. THE FAILURE RECURRED ON A DIFFERENT DAY. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST STEERING AND BRAKING ABILITY. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE BRAKE AND STEERING ABILITY RETURNED AND THE CONTACT DROVE TO ANOTHER LOCAL DEALER WHO WAS ALSO UNABLE TO FIND THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND FOLLOWED UP WITH THE DEALERS, BUT THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE CONTACT WAS TOLD TO DRIVE THE VEHICLE UNTIL THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Electrical system, Apr 28, 2016
I LOVE MY 2014 KIA SORENTO, BUT FOR THE SPEEDOMETER NEEDLE. IT IS VIRTUALLY UNREADABLE DURING THE DAYTIME AND CONSTITUTES A SAFETY ISSUE WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR SEVERAL SECONDS TO SEE HOW FAST HE IS GOING. THIS IS ESPECIALLY DANGEROUS ON A METROPOLITAN FREEWAY. THE LOCAL KIA DEALER (MESA, AZ) SAID THEY HADN'T HEARD OF THE PROBLEM AND, IN ANY EVENT, COULD NOT HELP AND REFERRED ME TO CORPORATE KIA. CORPORATE KIA REFERRED ME BACK TO THE LOCAL DEALER. I UNDERSTAND FROM INTERNET FORUMS DISCUSSING THIS ISSUE THAT, FIRST, I AM ONE OF MANY COMPLAINING ABOUT THIS SPEEDO-UNREADABLE ISSUE AND, SECOND, KIA CORPORATE IS INDEED AWARE OF THE PROBLEM (SEE CASE # [XXX], JUNE 10, 2013), BUT OFFERS NO RELIEF, OTHER THAN "THEY ARE WORKING ON IT." I AM TOLD KIA MAY HAVE RESOLVED THE ISSUE IN ITS 2015 MODEL (WHICH SEEMS AN ADMISSION OF FAULT), BUT THAT DOES NOT HELP ME AND OTHER OWNERS OF THE 2014 MODEL. IT SEEMS A SIMPLE FIX: REPLACE THE 2014 SPEEDOMETER UNIT WITH THAT OF 2015. OR, HECK, PAINT THE SPEEDO NEEDLE WHITE, INSTEAD OF THE EXISTING DULL RED ON A BLACK BACKGROUND. I RESPECTIVELY REQUEST THE NHTSA TO RESOLVE THIS SAFETY ISSUE, SOONEST. THANK YOU. :) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Wheels, Apr 9, 2016
WHILE TRAVELING 70 MPH, I SUFFERED A FRONT TIRE FAILURE. A NARROW STRIP 1" WIDE BY 6" LONG SEPARATED FROM THE TIRE. I WROTE TWICE TO KUMHO WITH NO RESPONSE. I HAVE DRIVEN 50+ YEARS AND I HAVE NEVER HAD SUCH A TIRE MALFUNCTION. I DID NOT DRIVE OVER ANYTHING AS THERE WAS NO OTHER DAMAGE. THIS KUMHO TIRE SHOULD BE REVIEWED FOR SAFETY REASONS.
Exterior lighting, Mar 24, 2016
THE HEADLAMPS ARE FREQUENTLY GOING OUT AND REQUIRE TO BE REPLACED. I LIVE IN A STATE WHERE HEADLAMPS ARE REQUIRED IN RAIN (SO MANY TIMES I AM IN VIOLATION) AND THE ROADS ARE NOT WELL LIT AT NIGHT. EVEN WHEN THE HEADLAMPS ARE WORKING PROPERLY, THEY ARE INADEQUATE.
Engine, Mar 10, 2016, fire
TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THERE WAS A LOUD ABNORMAL NOISE AND THE PRESENCE OF SMOKE EMITTED OUTSIDE AND INSIDE THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT LIFTED THE HOOD AND NOTICED FLAMES NEAR THE MOTOR. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS PARKED AT THE DEALER'S FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT IT WAS UNCERTAIN AS TO WHEN THEY WOULD INVESTIGATE THE FAILURE AND PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.