2015 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 750 owner complaints filed for this model year. This is the 7th highest complaint count among 23 Sorento model years with reports.
Of the 2015 reports, 20 involved a crash and 14 involved a fire. 24 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideMay 10, 2021
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
An electrical short in the HECU increases the risk of a fire while parked or driving.
Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Campaign 21V331000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/modulePark outsideAug 27, 2020
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
Campaign 20V519000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Representative owner complaints
750 reports, newest first.
Structure, May 23, 2018
ROOF RAIL DETACHED ON HIGHWAY WHILE HAULING KAYAK, SPEED 30 MPH. GUST OF CROSSWIND. RAIL IS PLASTIC AND THE FLANGES ON THE END ARE HELD ON BY TWO SCREWS AT EACH END ON THE OUT SIDE EDGE ONLY.PLASTIC AT THAT POINT IS PAPER THIN. INSIDE EDGE OF FLANGE IS NOT ATTACHED AT ALL. THIS ALLOWS THE RAIL TO ROLL OFF TO THE OUTSIDE WITH VERY LITTLE PRESSURE, RIPPING OUT THE SCREWS ON THE OUTER EDGE. I TRIED THE RAIL ON THE OTHER SIDE AND BY PULLING OUT I COULD LIFT UP THE INNER EDGE AND COULD HAVE RIPPED IT OFF BY HAND WITH A LITTLE MORE PRESSURE. FORTUNATELY NO ONCOMING TRAFFIC WAS HIT. I FEEL THIS IS A DEFINITE SAFETY ISSUE. RAIL IS RATED AT 220 LBS BY KIA. TOTAL WEIGHT OF KAYAK WAS 70LBS.
Power train, May 21, 2018
WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.
Engine, May 16, 2018
VEHICLE WAS UNDER LIGHT LOAD TRAVELLING APPROXIMATELY 55 MPH ON LEVEL GROUND ON A STATE ROUTE AND SUFFERED CATASTROPHIC ENGINE FAILURE. IT HAD A LOAD BANGING/CLACKING SOUND AND SCREECHING THEN SEIZED UP BRINGING VEHICLE TO A STOP BEFORE I COULD SAFELY PULL OFF THE ROADWAY. MILEAGE AT THE TIME WAS APPROXIMATELY 100,700. VEHICLE WAS TOWED TO THE DEALER, AND SERVICE DETERMINED THE ENGINE REPAIRABLE AND IN NEED OF COMPLETE REPLACEMENT. WARRANTY COVERAGE HAS BEEN DENIED. COST TO REPLACE THE ENGINE ARE $5000 FOR A USED ENGINE TO OVER $6000 FOR A REBUILT/RE MANUFACTURED REPLACEMENT.
Other or unspecified, May 2, 2018
HORRID SMELL COMING FROM AC. LAST SUMMER IT SMELLED LIKE VINEGAR, THIS SPRING, CAT URINE. I TOOK IT TO THE DEALER TO HAVE THE SYSTEM CLEANED/DEODORIZED FOR $65. SADLY DIDNT HELP. THEY ARE TAKING IT BACK TO DELVE INTO CLEANING THE EVAPORATOR? I HOPE IT DOESNT COST MORE, BUT THERE ARE SO MANY ACCOUNTS OF THIS ON KIA....PEOPLE GETTING HEADACHES FROM THE MOLD, AGGRAVATING KIDS'S ASTHMA....TALK OF A LAW SUIT, ETC. KIA HAD BETTER BUCK UP AND FIX THIS! I CALLED KIA CONSUMER COMPLAINTS...THEY ARE "NOT AWARE" OF THE PROBLEM...THO THERE WAS A TECHNICAL SERVICE BULLETIN (TBS) ON OLDER KIA'S ABOUT THIS. BASICALLY, THEY HAVE CONTINUED WITH A BAD DESIGN.....BUT PEOPLE WILL GET SICK HAVING THAT BLOW IN THEIR FACES! PLEASE LOG YOUR COMPLAINT AT: HTTPS://KSUPPORT.KIAUSA.COM/CONSUMERAFFAIRS
Engine, Apr 20, 2018
BEEN HAVING PROBLEMS WITH THE CAR FOR OVER 8 MONTHS. EATS OIL LIKE NO ONES BUSINESS. WHITE SMOKE COMING OUT OF THE EXHAUST. EVERY TIME I RUN THE ON BOARD DIAGNOSTIC, IT HAS ALWAYS SAID NO PROBLEMS EXIST. TODAY, MY HUSBAND COMES HOME FROM AN APPOINTMENT, AND TELLS ME THE VEHICLE WAS RUNNING REALLY ROUGH, SHAKING THE ENTIRE CAR. WE CHECK THE OIL EVERYDAY AND WE'VE TRIED GOING TO TWO DIFFERENT KIA DEALERS FOR OUR OIL CHANGES, AND THEY NEVER TELL US ANYTHING IS WRONG. NOW, THIS COMES UP TODAY. I DO THE ON-BOARD DIAGNOSTIC AND IT READS. "POSSIBLE CONDITION(S) WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED." SCHEDULE A FULL SYSTEM CHECK WITH YOUR NEARBY KIA DEALER SOON. THE CAR SHAKES HORRIBLY. UP UNTIL THIS TIME, NO SHAKING, SOME WHITE EXHAUST WHEN STARTING THE CAR, BUT NO MAJOR PROBLEMS. NO ENGINE LIGHTS ON, UNTIL TODAY. WE HAVE HAD REGULAR MAINTENANCE ON THE VEHICLE. IT EVEN PASSED SMOG TESTING. SO NOW, AFTER READING SIMILAR COMPLAINTS, I WORRIED, I WON'T BE GETTING MY CAR FIXED.
Engine, Apr 6, 2018
WHILE DRIVING AT 60 MPH, CAR DECELERATED AND THE ENGINE STOPPED WORKING. ABLE TO PULL OFF TO SIDE OF ROAD. ENGINE IS BEING REPLACED UNDER 100K WARRANTY.
Engine, Apr 3, 2018
WHEN MY WIFE AND I STARTED OUR FAMILY WE WERE SO HAPPY TO PURCHASE THE 2015 SORRENTO , 92,000 MILES AND 3 YEARS LATER THE ENGINE LOCKS UP OUT OF NOWHERE. I WAS GOING ABOUT 60 ON THE EXPRESSWAY AND THE ENGINE STARTED MAKING A WEIRD RATTLING NOISE LESS THAT 10 SECONDS LATER THE CAR LOST POWER STEERING THE BRAKES WERE NOT VERY RESPONSIVE. AFTER A NEAR DEATH EXPERIENCE OF TRYING TO NAVIGATE TO THE SAFETY OF THE EMERGENCY LANE, I BEGAN TO LOOK UP THIS ISSUE. KIA HAD A RECALL ON THE ENGINES FROM 2011-2014 FOR THE SAME ISSUE. EVERY POST OR REVIEW I READ, THE CUSTOMERS HAD EXPERIENCED THE SAME ISSUE AS MY 2015. THE PEOPLE THAT HAD 2015 OR NEWER WHO EXPERIENCED THESE SAME ISSUES WAS TOLD THAT THE BEST WARRANTY IN THE BUSINESS WILL NOT APPLY UNLESS YOU HAVE HAD ALL OIL CHANGES DONE AT A KIA DEALERSHIP OR HAVE ALL RECEIPTS OF MAINTENANCE DONE TO THE CAR. IF THEY DID HAVE ALL RECEIPTS THEY WERE TOLD BECAUSE THE OIL CHANGES WERE NOT DONE BY KIA THE WARRANTY WILL NOT APPLY. CATCH 22? MY 2005 EXPEDITION HAS 218,000 MILES AND STILL RUNS GREAT. MY 93 CADILLAC SEDAN DEVILLE HAVE 157,000 MILES AND STILLS RUNS GREAT. BUT SOME HOW THE NON AMERICAN CAR I PURCHASED DIED IN 3 YEARS AND 92,000 MILES. AS A HIGH SCHOOL TEACHER EVERY STUDENT I COME IN CONTACT WITH FOR THE NEXT 15 YEARS WILL BE SCARED AWAY FROM THIS COMPANY. IM DOWNTRODDEN BECAUSE I KNOW THAT THE CORPORATE ENTITY CALLED KIA IS GOING TO FIGHT TOOTH AND NAIL TO SAY THERE ENGINE IN THE 2015 IN NOT FAULTY AND I ALMOST DIED BECAUSE THEY HAVE FAULTY ENGINES. I MADE SURE TO ALWAYS CHANGE THE OIL IN THIS CAR BEFORE THE DUE DATE BECAUSE IT TRANSPORTED MY WIFE AND CHILD. MY FAMILY HAS HAD A LOT OF CARS FROM ALL SORTS OF MAKES, NEVER SEEN THIS HAPPEN TO A CAR SO QUICKLY AND WITHOUT WARNING!
Engine, Mar 30, 2018
DRIVING ON HIGHWAY,I STOPPED AT A TRAFFIC LIGHT,MY ENGINE STALLED,I WAS UNABLE TO GET ENGINE RESTARTED. WAS TOWED TO DEALER, WAS TOLD THEY WOULD CHECK CAR ON MONDAY.ON MONDAY WAS TOLD ENGINE NEEDS REPLACEMENT.IT IS WELL KNOWN THAT KIA THETA 2 ENGINES HAVE BAD CRANK SHAFTS,CAUSING ENGINES TO FAIL. I WANT MY ENGINE REPLACED AT NO COST TO ME,BECAUSE OF THEIR MISTAKE.
Engine, Mar 27, 2018
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED TWO HOURS LATER AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT NO FAILURE CODE WAS FOUND. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A SECOND DIAGNOSTIC TESTING WAS COMPLETED WITH RESULTS THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Other or unspecified, Mar 8, 2018
WE WERE DRIVING DOWN THE HIGHWAY WITH OUR SMALL CHILDREN IN THE BACK SEAT AND CAR BEGAN TO MAKE A LOUD NOISE. THE ENGINE LIGHT CAME ON AND THEN STARTED TO FLASH. WE PROCEEDED TO THE EXIT AND AS WE WERE TAKING THE EXIT ALL THE LIGHTS CAME ON IN THE CAR STALLED. WE HAD TO HAVE IT TOWED AND WE WERE ADVISED THAT THE ENGINE WAS BAD AND ONE OF THE CYLINDERS WAS NOT OPENING. THIS VEHICLE IS NOT EVEN TWO YEARS OLD AND THE ENGINE SHOULD NOT BE FAILING
Other or unspecified, Feb 19, 2018
TAKATA RECALL,BACKUP CAMERA NOT WORKING,
Engine, Jan 31, 2018
2015 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE ISSUES. *LD THE CONSUMER STATED THE ENGINE SEIZED DUE TO A SLUDGE BUILD-UP INSIDE THE VALVE COVER. *JS
Engine, Dec 21, 2017
TODAYS DATE: 12/21/2017. PURCHASED VEHICLE 11/9/2017. APPROX. 61,500 MILES. I CHECK EQUIPMENT FLUIDS REGULARLY. WHILE DRIVING, THE OIL INDICATION LIGHT ILLUMINATED. I PULLED OVER, CHECKED. ALMOST BONE DRY. NO FOREWARNING OF ANY KIND. THE DEALER SERVICED IT PRIOR TO MY PURCHASE, SO, I HAVE HAD NO REASON TO SCHEDULE VEHICLE SERVICE YET. VEHICLE WAS MANUFACTURED MARCH 5, 2014 ( 3/5/2014 ) .
Engine, Dec 12, 2017
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND CHECK OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE STARTED TO SLOWLY DECELERATE UNTIL IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER (PARKSIDE KIA IN KNOXVILLE, TENNESSEE) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED BECAUSE OF SLUDGE, AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Electrical system, Dec 11, 2017
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF STAMFORD (263 SELLECK ST IN STAMFORD, CT), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Exterior lighting, Nov 9, 2017
HEADLIGHTS KEEP PREMATURELY BURNING OUT. I HAVE REPLACED THE HEADLIGHT BULBS 4 TIMES IN 2.5 YEARS. THEY HAVE BEEN REPLACED WITH BOTH KIA REPLACEMENTS, AND AFTERMARKET REPLACEMENTS. MAKES NO DIFFERENCE, THEY LAST 6-8 MONTHS. FORTUNATELY BOTH SIDES HAVEN'T BURNED OUT AT THE SAME TIME, IT'S USUALLY 1 SIDE THEN THE OTHER.
Engine, Oct 17, 2017
"TAKATA RECALL" WE HAVE AROUND 41000 MILES ON OUR 2015 KIA SORRENTO. MY HUSBAND TOOK A POSITION WORKING APPROXIMATELY 2.5 HOURS AWAY FROM OUR HOME AND MAKING A DAILY COMMUTE OF 5 HOURS EACH DAY TO WORK. WE HAVE NEVER HAD ANY TROUBLE OUT OF OUR SORENTO. IN SATURDAY, OCTOBER 14, 2017 AFTER A LONG DAY AT WORK HE WAS TRAVELING HOME AND WAS ABOUT 1.75 HOURS INTO HIS 2 HOUR COMMUTE WHEN OUR SORENTO STARTED MAKING A TERRIBLE KNOCKING NOISE. NO LIGHT INDICATORS CAME ON TO INDICATE WHAT COULD POSSIBLE BE GOING WRONG AT THE TIME. HE GOT OVER IN THE SLOW LANE AND DROPPED HIS SPEED TO APPROXIMATELY 30MPH. BEFORE EVERY TRIP HE MADE A POINT TO CHECK THE OIL AND THAT MORNING WAS NO DIFFETENT. ALL OIL LEVELS WERE FINE. AFTER A FEW MINUTES THE OIL LIGHT CAME ON. HE GOT OFF AT THE NEXT EXIT AND PUT IN AROUND 1 QUART OF OIL.. STILL NO LIGHTS BUT THE TERRIBLE KNOCKING NOISE CONINURED. HE SAT FOR A BIT AND LET THE NEW OIL RUN THROUGH AND STARTED TO MAKE HIS WAY HOME AT WHICH TIME THE ENGINE LIGHT AND THE OIL LIGHT CAME ON. HE THEN PULLED OVER AND CALLED A TOW TRUCK AND HAD OUR CAR TOWED HOME. OUR ENGINE IS COMPLETELY BLOWN. UPON STARTING IT MAKES A TERRIBLE KNOCKING NOISE AND AFTER 15 TO 20 SECONDS TURNS OFF. A MECHANIC CHECKED OUR CAR OVER AND SAID THERE WAS METAL SHAVINGS IN OUR OIL. WE HAVE CONTACTED KIA BUT THEY WE ARE NOT WILLING TO DO ANYTHING AS WE DID NOT GET ALL SERVICES AND OIL CHANGES AT THE DEALERSHIP.
Electrical system, Sep 30, 2017
I HAVE PURCHASED MULTIPLE LIGHTS FOR MY FRONT AND REAR LIGHTS INCLUDING BLINKERS AND BRAKE LIGHTS. I RECENTLY PURCHASED A SET OF LIGHTS FOR $80, TOP TO THE LINE, AND THE FRONT RIGHT LIGHT IS OUT AGAIN. I HAVE REPLACED THE REAR BRAKE LIGHT AND IT IS OUT AGAIN. REPLACED AT THE SAME TIME AROUND JULY 4TH.
Fuel/propulsion system, Sep 28, 2017
MY FRIEND WAS ON THE HIGHWAY,TRAVELLING ALONG AND HEARD A NOISE. THEN SHE SAW SMOKE COMING FROM UNDER THE CAR ALONG SIDE DRIVERS DOOR. THE CAR THEN LOST ACCELERATION AND STOPPED. WITHIN FIVE MINUTES THE CAR CAUGHT FIRE AND IS TOTALLED OUT. AN OFF DUTY LAWMAN STOPPED TO HELP HER. HE TOLD HER EITHER THE FUEL LINE OR FUEL PUMP BURST AND TOLD HER WE HAVE GROUNDS FOR LAWSUIT AGAINST KIA FOR FAULTY DESIGN. MY FRIEND IS IN TOTAL DISTRESS OVER THIS INCIDENT AND DESERVES COMPENSATION FOR EMOTIONAL DISTRESS. I FEEL LIKE KIA OWES ME BIG MONEY TOO, BECAUSE I BOUGHT CAR FOR HER TO BE LEGAL IN HAULING HER SIX CHILDREN IN CAR. WE CANNOT AFFORD TO REPLACE THE CAR DUE TO HIGH LIEN ON CAR AT TIME OF FIRE, AND YET I FEEL OBLIGATED TO PROVIDE FRIEND WITH LEGAL AND DEPENDABLE CAR FOR THE FAMILY'S USE. WILL THIS AGENCY HELP US GET COMPENSATED FROM KIA PLEASE? THERE ARE RECORDS OF MORE OF KIA'S CARS CATCHING ON FIRE, EVEN IN DEALER LOTS. THANK YOU *JS
Engine, Sep 12, 2017
I EXPERIENCED A SUDDEN ENGINE FAILURE ON AUGUST 27, 2017 ON MY 2015 KIA SORENTO LX WITH 28K MILES. THE ENGINE TYPE IS A THETA II 2.4L GDI. THE COMPLETE ENGINE FAILURE HAPPENED WITHOUT WARNING WHILE DRIVING 65 MPH ON AN INTERSTATE. THE CAR IMMEDIATELY LOST ALL ACCELERATION CAPABILITIES. THERE WERE NO WARNING DISPLAYS OR UNUSUAL NOISE/MOVEMENT BEFOREHAND. IT WAS A VERY DANGEROUS SITUATION AND FORTUNATELY I WAS ABLE TO GET TO THE SHOULDER AND AVOID ANY SEVERE SAFETY ISSUES. THE CAR WAS TOWED FOR A NEARBY KIA DEALERSHIP IN NEW JERSEY AND THEY DIAGNOSED THE ENGINE FAILURE. KIA HAS ACKNOWLEDGED THIS ENGINE PROBLEM AND THEY PAID FOR A REMANUFACTURED ENGINE AND CAR RENTAL COSTS FOR A NEARLY TWO-WEEK PERIOD. THE NEWLY INSTALLED ENGINE IS ONLY UNDER WARRANTY FOR 10 YEARS FROM THE ORIGINAL PURCHASE DATE, NOT THE DATE OF THE REMANUFACTURED ENGINE INSTALLATION. THE CAR'S SERVICE HAS BEEN UP TO DATE AND I'VE HAD NO PREVIOUS ISSUES WITH THE CAR. WHY HAS THIS ENGINE PROBLEM NOT YET BEEN RECALLED FOR 2015 SORENTOS? IT'S LIKELY A VERY SIMILAR PROBLEM TO THE KIA ENGINE RECALLS EARLIER THIS YEAR. THE KIA DEALERSHIP IN NEW JERSEY INDICATED THAT THEY REPLACE DOZENS OF NEW ENGINES A MONTH, INCLUDING ON MANY NEW 2017 AND EVEN 2018 MODELS. DOES SOMEONE NEED TO BE KILLED FOR ACTION TO BE TAKEN?
Service brakes, Fuel/propulsion system, Sep 2, 2017
MY MOM HAS BEEN HAVING ISSUE AFTER ISSUE.. FIRST THE PASSENGER AIR BAG LIGHT AND BATTERY AFTER POWER STEERING MAKING NOICES ..BRAKES NOT RESPONDING AND NOW FUEL INJECTION PROBLEMS.
Engine, Aug 31, 2017
VEHICLE ENGINE STOPPED ON FREEWAY, CAUSING ME TO HAVE TO LOSE POWER BRAKE AND POWER STEERING ABILITY, WAS BARELY ABLE TO GET VEHICLE OFF FREEWAY AND STOP WITHOUT CAUSING MAJOR ACCIDENT TO SEVERAL OTHER VEHICLES. ENGINE EXHIBITS SAME SYMPTOMS ARE PREVIOUS MODEL YEAR RECALL FROM KIA AND HYUNDIA BUT DEALER FAILS TO ACKNOWLEDGE ISSUE IN SAME EXACT ENGINE, BUT ONE YEAR LATER MODEL. THERE IS A RECALL UNDER SC147 FOR 2012-2014 KIA SORENTO AND LIKE TYPE VEHICLES, HOWEVER MINE IS A 2015, AND AS MENTIONED HAS THE SAME EXACT SYMPTOMS AS PREVIOUS YEAR ENGINES. REQUESTING SC147 TO BE EXTENDED INTO MODEL YEAR 2015 AND 2016 VEHICLES TO HAVE CARS SERVICED BEFORE THIS CAUSES INJURY OR DEATH IN OTHER MOTORISTS.
Structure, Aug 19, 2017
THE CLIPS ON THE REAR PASSENGERS DOOR PANEL HAS BROKEN CAUSING THE PANEL TO STICK OUT. THIS IS MAKING IT SO THAT THE DOOR WON'T OPEN. THE CAR WAS STATIONARY ON A CITY STREET.
Wheels, Aug 10, 2017, crash
KIA DEALERSHIP ROTATED TIRES. REAR DRIVER SIDE TIRE FLEW OFF VEHICLE WITHIN 2 BLOCKS OF DEALERSHIP SERVICE DEPARTMENT. ALL LUGS MISSING. EXTENSIVE DAMAGE TO REAR END DEALERSHIP CLAIMS ALL LUG NUTS WERE PROPERLY ATTACHED AND THE ATTACHMENT WAS WITNESSED BY 2 TECHNICIANS. IF THIS IS TRUE THE WHEELS CAN FLY OFF OF THIS VEHICLE AT ANY TIME. I WANT THEM TO VIDEO ALL FUTURE WHEEL SERVICE AND RECALL ALL PREVIOUS WORK. THEY COULD KILL SOMEONE.
Steering, Service brakes, Jul 31, 2017
OUR VEHICLE HAS 32K MILES ON IT AND THE ROTARS ARE ALREADY WORN DOWN. THE VEHICLE STARTS SHAKING WHEN MOVIN AND BRAKING. WE BOUGHT THIS CAR NEW FROM A DEALERSHIP. DID WE BUY A CAR WITH DEFECTIVE ROTARS. WHEN TURNING THE STEERING WHEEL WHILE MOVING ON A CITY STREET IT OFTEN MAKES A CRACKING SOUND.