2016 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,251 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Sorento model years with reports.
Of the 2016 reports, 29 involved a crash and 49 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftAug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
A vehicle rollaway increases the risk of a crash and injury.
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Campaign 22V612000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
SeatsOct 24, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Campaign 16V770000 on NHTSA.gov
Suspension, rearJun 29, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Campaign 16V480000 on NHTSA.gov
Seat belts, front, buckle assemblyJul 14, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Campaign 15V446000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 13, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Campaign 15V089000 on NHTSA.gov
Representative owner complaints
1,251 reports, newest first.
Other or unspecified, Engine, Jul 13, 2018
WHEN THE IGNITION IS STARTED WITH THE CAR IN PARK, THE VEHICLE VIBRATES REALLY HARD AS IF IT WANTS TO CUT OFF. THIS HAS OCCURRED WITH 3/4 TANK OF GAS AND 1/4 TANK OF GAS. WITH THE VEHICLE VIBRATING, THE CAR IS PLACED IN "D" DRIVE AND THE FOOT IS APPLIED TO THE ACCELERATOR FOR ACCELERATION BUT THE VEHICLE DOES NOT MOVE. THE VEHICLE IS THEN PLACED BACK INTO "P" PARK AND THE VEHICLE CONTINUES TO VIBRATE UNTIL IT SHUTS OFF. THIS ISSUE HAS BEEN REPORT TO DEAN MCCRARY KIA IN MOBILE, AL ON SEVERAL OCCASIONS AND I WAS TOLD IF THE VEHICLE DOES NOT HAVE A CODE WHEN IT IS BROUGHT INTO SERVICE THERE IS NOTHING THEY CAN DO. I DID EXPLAIN THAT WHEN THE ISSUE OCCURS IT ONLY LAST FOR A FEW MINUTES THEN THE VEHICLE RUNS OK UNTIL THE ISSUE OCCURS AGAIN.
Fuel system, Gasoline, Jul 13, 2018, fire
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT HEARD AN ABNORMAL NOISE WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. AFTERWARDS, FLAMES EMERGED FROM THE FUEL TANK AND THE VEHICLE BLEW UP. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,555. *TT
Power train, Vehicle speed control, Fuel/propulsion system, Jul 10, 2018
I WAS DRIVING AROUND 30 MPH ON A LOCAL SIDE STREET AND THE CAR SHUT OFF WITH NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DASHBOARD WENT BLACK AND THE CAR STOPPED RUNNING. I HAD TO PULL THE CAR OVER, PUT IT IN PARK, TURN THE KEY TO THE OFF POSITION. I WAITED A FEW SECONDS AND STARTED THE CAR AGAIN AND DROVE IT HOME (~1 MILE FROM HOME). I HAD IT TOWED TO THE DEALERSHIP AS I DID NOT FEEL IT WAS SAFE TO DRIVE IT THERE.
Engine, Jul 9, 2018
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE STATIONARY, THE VEHICLE CONSUMED AN INORDINATE AMOUNT OF OIL. THE CONTACT STATED THAT A QUART OF OIL WAS CONSUMED EVERY 1,000 MILES. THE DEALER (CORAL SPRINGS AUTO MALL, 9300 WEST ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954)346-1009) WAS MADE AWARE OF THE FAILURE AND PERFORMED A DIPSTICK TEST. IT WAS DISCOVERED THAT THE OIL CONSUMPTION WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THE DEALER'S FINDINGS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Air bags, Jun 27, 2018, crash
WAS TRAVELING ON THE INTERSTATE AT AROUND 60MPH WHEN A LARGE DEER RAN OUT ACROSS THE ROAD. I ATTEMPTED TO SWERVE AND AVOID HITTING THE ANIMAL BUT WAS NOT SUCCESSFUL. I HIT THE DEER AROUND 55-60 MPH WITH A DIRECT IMPACT TO THE FRONT OF THE VEHICLE. THERE WAS EXTENSIVE DAMAGE TO THE FENDER, HOOD, GRILL, RADIATOR AND ACCORDING TO THE INSURANCE CLAIM ADJUSTOR, THE ENGINE WAS SHIFTED BACK INTO THE FIREWALL. DURING THIS IMPACT THE AIRBAGS DID NOT DEPLOY WHICH CREATES A SAFETY CONCERN FOR ME. I SPOKE WITH KIA AND THEIR FINDINGS WERE THAT THE MASS WAS NOT LARGE ENOUGH TO TRIGGER THE AIRBAGS THAT I NEEDED TO EITHER HAVE DIRECT IMPACT WITH ANOTHER CAR OR A WALL OF SOME SORT. I FEEL THAT AN IMPACT AT THAT SPEED AND TO THE FRONT END OF A VEHICLE THE AIRBAGS SHOULD HAVE DEPLOYED. I HAVE THE DOCUMENT THAT KIA SENT IF NEEDED.
Vehicle speed control, Engine, Jun 11, 2018, fire
TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, NO FAILURE WAS NOTICED AND THE CONTACT RESUMED DRIVING. APPROXIMATELY ONE MILE DOWN THE ROAD, THE CONTACT STOPPED AT A STOP SIGN. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAITED A FEW SECONDS AND DEPRESSED THE ACCELERATOR PEDAL AGAIN. THE VEHICLE ACCELERATED AND AN EXPLOSION SOUND WAS HEARD UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ALERTED BY ANOTHER DRIVER THAT THE VEHICLE WAS ON FIRE. THE VEHICLE STARTED TO OMIT BLACK SMOKE THROUGH THE VENTS. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Engine, Fuel/propulsion system, May 14, 2018
WHILE MERGING ON TO A HIGHWAY, THE VEHICLE LOST PROPULSION, WHEN GAS PEDAL WAS PRESSED VEHICLE WOULD NOT RESPOND AND ACCELERATE. THIS HAPPENED WHILE DRIVING ON A BUSY HIGHWAY OUTSIDE OF BOSTON AND MY WIFE NARROWLY AVOIDED A SIGNIFICANT CRASH WITH MULTIPLE VEHICLES DUE TO THE QUICK ACTIONS OF OTHER DRIVERS. WHEN VEHICLE WAS BROUGHT TO DEALERSHIP THE ISSUE IS NOT ON A PUBLIC LIST OF RECALLS BUT RATHER A KNOWN SAFETY ISSUE THAT DOES NOT SHOW ON AN ACTIVE RECALL LIST. WE ARE NEW OWNERS TO THE CAR AND THE DEALERSHIP WE PURCHASED FROM WAS NOT A KIA DEALERSHIP SO ALERTS DID SHOW ON VEHICLE REPORT. I FEEL A KNOWN ISSUE WITH A SAFETY CONCERN THIS SIGNIFICANT SHOULD BE SHOWN ON A RECALL LIST, WE WERE VERY LUCKY MANY PEOPLE WERE NOT INJURED OR WORSE.
Air bags, May 7, 2018
WE HAVE A KIA SORENTO 2016. THE FRONT PASSENGER SIDE LIGHT STAYS ON THAT THE PASSENGER SIDE AIR BAGS IS OFF, WHEN A PERSON SITS ON THE FRONT PASSENGER SEAT. I HAVE A GEL CUSHION ON THE PASSENGER SIDE SEAT WHEN AND A PASSENGER SITS IN IT. THE DEALER TESTED IT AND THE LIGHT WENT OFF WHEN THE GEL SEAT WAS REMOVED AND THE SEAT SAT ON. MY QUESTION IS - WHY DOESN'T THE AIR SAFETY CUSHION WORK WHEN THE GEL CUSHION ON THE PASSENGER SEAT? IS THIS A SAFETY ISSUE FOR A PERSON SITTING IN THE PASSENGER SEAT? SOME PEOPLE NEED TO SIT ON CUSHIONS WHEN IN A CAR BECAUSE OF A POSSIBLE DISABILITY.
Structure, Other or unspecified, May 4, 2018
MY KIA SORENTO 2016 HATCH DOOR WILL NOT OPEN. I HAVE TO GET IN AND CRAWL OVER TWO ROW TO GET UNLOCK FROM THE INSIDE. SINCE THIS STARTED HAPPENING I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THIS HAPPING TO OTHER PEOPLE.
Air bags, May 3, 2018, crash
I HAD A CAR ACCIDENT IN FEBRUARY 2017 AND MY DRIVER AIRBAG WAS DEPLOY BUT FAILED TO INFLATE IN CONSEQUENCE I HAVE SOME INJURIES THAT INCLUDED MY ARM BROKEN IN 3 PARTS AND MY NOSE BROKEN,MY WRIST OF THE HAND BROKE, A LOT OF BRUISES, MY FACE WAS VERY SWOLLEN
Engine, May 2, 2018
ON MY DRIVE HOME FROM THE CITY, VEHICLE STARTED MAKING A TICKING SOUND. 10 MINUTES AFTER IT STARTED MY CAR WAS SHAKING AND TRUGGING ALONG BARELY. BARELY MADE IT SAFELY INTO A PARKING LOT. AND ONLY PULLED OVER BECAUSE I IMMEDIATELY CALLED THE DEALERSHIP TO FIND OUT WHAT TO DO. LUCKILY, I HAD NONE OF MY CHILDREN IN THE CAR AND WAS NOT IN A BUSY AREA. CAR ONLY HAS 30,000+ MILES ON IT AND WAS TOLD THE ENGINE FAILED. HAD IT IN THE DEALERSHIP 3 WEEKS BEFORE THIS HAPPENED AND THEY CLAIMED EVERYTHING LOOKED GREAT IN THE CAR. KIA IS REFUSING TO REPLACE THE ENGINE.
Electrical system, Exterior lighting, Engine, Apr 14, 2018
THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF
Wheels, Apr 14, 2018
MY 2016 HAD APPROXIMATELY 40,000 MILES WHEN IT DEVELOPED A SHIMMY ON THE HIGHWAY. AFTER INSPECTION AT SULLIVAN TIRE, AN AUTHORIZED KUMHO DEALER IT WAS DETERMINED THAT 2 OF MY ORIGINAL EQUIPMENT KUMHO KRUGEN 235/55/19 TIRES WERE OUT OF ROUND AND UNBALANCEABLE. ALL 4 TIRES HAD 6-7 32ND'S OF WEAR LEFT. IT WAS RECOMMENDED I REPLACE ALL. I REPLACE ALL 4 TIRES AND ONE OF THE REPLACEMENT TIRES IS OUT OF ROUND AND UNBALANCEABLE. 3 OUT OF 8 KUMHO KRUGEN TIRES HAVE MANUFACTURE DEFECTS.
Power train, Apr 10, 2018
NO IMMEDIATE RESPONSE FROM ACCELERATOR PEDAL WHEN PRESSED AT IDLE WITH CAR STATIONARY IN GEAR. PRESSING MORE ON ACCELERATOR TO GET CAR MOVING CAUSES CAR TO THEN ACCELERATE RAPIDLY. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE PAST YEAR.
Exterior lighting, Apr 2, 2018
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE LOW BEAM HEADLIGHTS AND THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO OPERATE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND REAR DRIVER SIDE BRAKE LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 59,800.
Engine, Mar 23, 2018
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 69 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE VEHICLE STOPPED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED NAPLETON KIA OF FISHERS AT 317-449-0694 (13417 BRITTON PARK RD, FISHERS, INDIANA, 46038) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND WOULD NOT BE COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Steering, Mar 21, 2018
WHEN DRIVING AT HIGHWAY SPEED (60+MPH), STEERING "LOCKS" AND APPEARS TO BE NON-RESPONSIVE. IT IS NECESSARY TO "JERK" THE WHEEL TO "WAKE UP" THE STEERING TO COMPLETE ANY CORRECTION. THE VEHICLE VEERS BETWEEN THE LINES CONSTANTLY DUE TO THIS ACTION WHICH MUST BE REPEATED EVERY 10 SECONDS OR SO. IT'S LIKE DRIVING DRUNK!!! PASSENGERS ARE JERKED BACK AND FORTH CONSTANTLY. ON TRIPS OVER AN HOUR, SEVERE ELBOW CRAMPING RESULTS FROM THE REPEATED MOTION REQUIRED TO MAINTAIN VEHICLE IN THE LANE. IN THE RAIN, WHEN HYDROPLANING ON SHALLOW PUDDLES ON THE FWY, THE OVER CORRECTION CAUSES SEVERE SWERVING WHEN TRACTION IS RETURNED AND OVERCORRECTION HAS RESULTED FROM "JERKING" THE WHEEL BACK "AWAKE". VERY DANGEROUS!!! CAUSES TEMPORARY LOSS OF CONTROL AND SWERVING INTO THE NEXT TRAFFIC LANE. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION STARTED AT ABOUT 25000 MI. AND IS GETTING WORSE NOW AT 30000. MORE EXTREME BY THE WEEK. BECOMING DIFFICULT TO DRIVE. DEALER SAYS EVERYTHING IS FINE!!!
Structure, Mar 18, 2018
PARTS OF MY CAR ARE FALLING OFF, FIRST THE BUMPER GUARD ON THE FRONT,THE BOLTS CAME OFF AND HAD TO BE REPLACED,WHEN THE CAR WAS NEW, THEN THE PASSENGER DOOR HANDLE FELL OFFSEVERAL MONTHS AGO NOW SOMETHING CALLED THE WIN SOMETHING FELL ON MY FEET AS I WASDRIVING HOME TODAY. IT DOES NOT SEEM RIGHT THAT ITEMS SHOULD JUST FALL OFF OF A CAR!!THIS HAS HAPPENED OVER SEVERAL MONTHS SINCE I BOUGHT THE CAR . I BOUGHT THE CAR NEW.
Steering, Feb 22, 2018
STEERING WHEEL SLIGHTLY JERKS ON ITS OWN GOING DOWN THE HIGHWAY. SEEMS. YO BE WORSE WHEN THE CAR IS WARMED UP AND DRIVEN MORE THAN 20 MINUETS. BOTH HANDS ON THE WHEEL TO KEEP THE CAR FROM VEERING THE STEERING SEEMS TO GET TIGHT HARD SPOTS AND THEN LOOSE, YOU CONTINUALLY ARE CORRECTING AND OVER CORRECTING AND YOU END UP ALL OVER YOUR LANE. WHEN CAR IS COLD SEEMS TO GO STRAIT DOWN THE ROAD, IT'S NOT OUT OF ALIGNMENT. 20K CAR. SEEMS TO BE GETTING WORSE. TAKEN IN TWICE. DEALER SAYS THAT'S HOW ELECTRIC STEERING WORKS AND I AM JUST NOT USED TO IT. HOW THE HELL COULD ANYONE!
Engine, Jan 19, 2018
I WAS DRIVING ON RT 18 (HWY)IN NJ, GOING APPROXIMATELY 71 MPH WHEN THE ENGINE SIEZED. I WAS ABLE TO PUT MY HAZARDS ON AND COAST TO THE SHOULDER BUT HAD I JUST STOPPED, THERE WOULD HAVE BEEN A HORRIFIC ACCIDENT. THE DEALER SERVICE DEPARTMENT ADVISED THAT THEY FOUND THE OIL TO BE A LITTLE DIRTY AND THAT THERE WERE METAL SHAVINGS FOUND AS WELL. IT IS MY UNDERSTANDING THAT THE METAL SHAVINGS CAUSED A MAJOR RECALL IN 2014 AND OLDER KIA SORENTO'S. IT APPEARS TO BE THE SAME ISSUE AS A PREVIOUS RECALL FOR THE 2014 AND OLDER MODELS.
Visibility/wiper, Jan 17, 2018
IT WAS COLD OUTSIDE AND WENT TO GET IN THE PARKED CAR IN THE MORNING AND THE BACK WINDSHIELD SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR.
Engine, Jan 11, 2018
I WAS DRIVING MY VEHICLE UP A HILL WITH MY 2 YOUNG CHILDREN AND THE CAR JUST TURNED OFF. I WAS UNABLE TO PUSH THE BRAKE. NO ENGINE LIGHT OR OIL LIGHT OR ANYTHING CAME ON! DRIFTED INTO A PARKING LOT. IT WAS 2 DEGREES OUT. ONE OF THE COLDEST DAYS OF THE YEAR. TOWED THE CAR TO KIA. GAVE THEM 3 OR 4 RECEIPT AS FOR OIL CHANGES. THEY DENIED THE ENGINE FOR WARRANTY! STATING SLUDGE IN ENGINE. THE VEHICLE WAS JUST AT THE DEALERSHIP 6 MONTHS AGO FOR 6 RECALLS AND THEY CHECKED EVERYTHING BEFORE I PICKED THE VEHICLE UP. EVERY WHERE I LOOK ON THE COMPLAINT FORUMS IS ALL ABOUT OIL CONSUMPTION PROBLEMS AND ENGINE FAILURES WITH THESE VEHICLES! WISH I WOULD HAVE KNOW THIS! I HAVE NO $ FOR A NEW ENGINE.
Exterior lighting, Jan 4, 2018
BOTH HEAD LIGHTS WENT OUT, SIMULTANEOUSLY, WHILE DRIVING ON A DARK ROAD. NEEDLESS TO SAY, SCARED THE [XXX] OUT OF ME. HIGH BEAMS STILL WORKED WHICH SAVED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Jan 4, 2018, crash, fire
TL-CONTACT OWNS A 2016 KIA SORENTO ---- VEHICLE CRASHED INTO STORE FRONT--- CONTACT WAS PULLING INTO PARKING LOT PARKING SPACE AND ENGINE REVVED UP AND CRASHED INTO STORE FRONT --- ENGINE WAS REALLY LOUD -- FOOTAGE ON CAMERA IN VEHICLE SHOWS FIRST PART OF ACCIDENT --- THEN BACKED OUT OF STORE AND BACKED INTO EMERGENCY VEHICLE --- CONTACT STATED SHE WENT ONLINE AND SAW RECALLS FOR EARLIER MODEL YEARS BUT NOT THE 2016 MODEL---
Engine, Jan 3, 2018
WHILE DRIVING MY VEHICLE TURNED OFFNO INDICATION OF ANY KIND ON DASH BOARD JUST AUTOMATICALLY TURNED OFF