2016 Kia Sorento
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,251 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 Sorento model years with reports.
Of the 2016 reports, 29 involved a crash and 49 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Trailer hitchesPark outsideSep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
A fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Campaign 22V703000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftAug 10, 2022
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
A vehicle rollaway increases the risk of a crash and injury.
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Campaign 22V612000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 19, 2018
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Campaign 18V907000 on NHTSA.gov
Trailer hitchesNov 30, 2016
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Campaign 16V862000 on NHTSA.gov
SeatsOct 24, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Campaign 16V770000 on NHTSA.gov
Suspension, rearJun 29, 2016
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Campaign 16V480000 on NHTSA.gov
Seat belts, front, buckle assemblyJul 14, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Campaign 15V446000 on NHTSA.gov
Vehicle speed control, accelerator pedalFeb 13, 2015
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Campaign 15V089000 on NHTSA.gov
Representative owner complaints
1,251 reports, newest first.
Electrical system, May 28, 2016
2016 KIA SORENTO LX (7800 MILES) - BOTH LEFT AND RIGHT REAR DOORS WON'T LOCK OR UNLOCK WITH EITHER THE FOB OR THE BUTTON ON THE DRIVERS' DOOR.
Suspension, May 16, 2016
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION BRACKETS WERE NOT WELDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Seat belts, Other or unspecified, Apr 20, 2016
2016 KIA SORENTO SMELLS LIKE VINEGAR OR ROTTEN SPOIL EGG. TOOK IT TO WHERE I GOT IT FROM AND THEY WANT ME TO PAY 99.00 TO AIR OUT THE CAR. I REFUSE TO PAY THAT. MY CAR IS NOT THE ONLY ONE DOING IT I SEE OTHER KIA'S ARE DOING IT AND THE SEAT BELT SOMETIME DON'T GO BACK AND GETS STUCK IN THE DOOR. THIS IS A KIA PROBLEM THAT I SHOULDN;T HAVE TO PAY FOR
Structure, Apr 7, 2016
WHEN OPENING THE (FRONT PASSENGER & DRIVER) DOORS FROM OUTSIDE, DOOR DOES NOT OPEN EACH TIME WHEN HANDLE IS PULLED. WHEN DOOR IS OPENED FROM THE INSIDE, DOOR DOES NOT PROPERLY LATCH, THUS, OPERATOR CANNOT SECURE THE DOOR TO CLOSE OR LOCK VEHICLE. CANNOT SECURE OCCUPANT SAFELY INSIDE VEHICLE FOR OPERATION. (MARCH 2016) HAD TO RIG FRONT PASSENGER DOOR WITH SEATBELT TO KEEP DOOR CLOSED ON HIGHWAY. (APRIL 2016) ONCE FRONT PASSENGER DOOR HANDLE & LATCH WAS REPLACED, SAME ISSUE OCCURRED ON DRIVER SIDE.
Other or unspecified, Feb 23, 2016
THE VEHICLE WHILE TRAVELING AT VARIOUS SPEEDS WILL VIOLENTLY AND SUDDENLY TRY TO MOMENTARILY MOVE EITHER LEFT OR RIGHT FROM ITS NORMAL STRAIGHT AHEAD FORWARD MOVING POSITION. THE MOVEMENT IS MUCH LIKE WHEN A CAR EXPERIENCES A VERY STRONG GUST OF WIND FROM THE SIDE WHEN TRAVELING AT HIGHER SPEEDS, EXCEPT IN THESE CASES THERE IS NO OUTSIDE FORCES INVOLVED. THESE EVENTS SEEM TO BE RANDOM WHEN THEY OCCUR WITH NO BRAKING OR HUMAN MOVEMENT TO THE STEERING WHEEL IN ANY WAY. THE EFFECT OF THE EVENT CAUSES THE VEHICLE TO MOVE OUT OF THE NORMAL STRAIGHT LINE FORWARD TRAVEL LANE SUDDENL AND WITHOUT ANY ADVANCE NOTICE, WHICH IS A VERY SCARY AND UNSAFE SITUATION. THE EVENT DISCRIBED HAPPENS CAN OCCUR AT MID TO HIGHER SPEEDS AND ON ALL TYPES OF STREETS, BUT IS MOST DANGEROUS WHEN IT OCCURS AT THE HIGHER SPEEDS OR IN INTER CITY CLOSE CONTACT AREAS.
Power train, Feb 10, 2016
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHUT OFF WHILE IT WAS ENGAGED IN ANY GEAR. ON SEVERAL OCCASIONS, THE CONTACT SHUT OFF THE VEHICLE WITHOUT IT BEING PARKED AND THE VEHICLE ROLLED AWAY. THE LAST TIME THE FAILURE OCCURRED, THE CONTACT FELL TO THE GROUND WHILE ATTEMPTING TO GET IN THE VEHICLE. THE CONTACT WAS ABLE TO GET UP AND STOP THE VEHICLE BEFORE IT CRASHED. THE DEALER STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A GEAR SHIFT INTERLOCK. THE FAILURE MILEAGE WAS 10,300.
Other or unspecified, Feb 10, 2016
WITH KEYLESS ENTRY/ON/OFF WHEN ENGINE TURNED OFF CAR ROLLS AWAY AS THERE IS NO INTERLOCK ASSURING ME THAT TRANS WAS PUT INTO PARK PROPERLY.
Power train, Service brakes, Jan 7, 2016
YOU CAN SHIFT THE CAR FROM PARK TO REVERSE/DRIVE WITHOUT PUTTING ENOUGH PRESSURE ON THE BRAKE PEDDLE TO ACTUALLY ENGAGE THE BRAKE PADS TO THE BRAKE ROTORS. IF YOU AREN'T PAY ATTENTION TO HOW HARD YOU ARE PRESSING ON THE BRAKE PEDDLE, THE CALL WILL START TO MOVE AT A NORMAL SPEED. I HAVE TAKEN THE CAR TO TWO KIA DEALERSHIPS AND I HAVE BEEN TOLD THIS IS NORMAL AND SAFE. I FEEL THAT THIS IS A HUGE SAFETY ISSUE. ONE DEALERSHIP EVEN CHECKED OTHER 2016 SORENTOS ON THE LOT AND IT WAS THE SAME FOR THEM AS WELL. THIS HAPPENS EVERY DAY.
Power train, Jan 6, 2016, crash
TL* THE CONTACT OWNS A 2016 KIA SORENTO. AFTER PARKING THE VEHICLE ON AN INCLINE, THE DRIVER EXITED THE VEHICLE. APPROXIMATELY 15 MINUTES LATER, THE VEHICLE BEGAN TO ROLL DOWN THE HILL AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Engine and engine cooling, Engine, Dec 30, 2015
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE WILL NOT SHIFT PROPERLY AND FAILED TO ACCELERATE OVER 30 MPH. *SMD THE MANIFOLD ASSEMBLY INTAKE WAS REPLACED THREE TIMES. *JB
Exterior lighting, Dec 7, 2015
NO ACCIDENT OR ANY SUCH THING HAS HAPPENED YET BUT I THINK SOMETHING SHOULD BE DONE ABOUT THE HEADLIGHTS AS THEY ARE TOO EASILY COVERED WITH MUD WHILE DRIVING ON WET ROADS. I WAS DRIVING TO ANOTHER CITY 2 HOURS AWAY AND IT GOT DARK OUT AND WHEN I NOTICED I COULDN'T REALLY SEE AHEAD OF ME VERY FAR AND I KNOW THE HEADLIGHTS ON THIS CAR ARE AMAZING. SO I STOPPED AND SURE ENOUGH THE HEADLIGHTS WERE ALL COVERED WITH SPATTER FROM OTHER VEHICLES TIRES SPLASHING THE WET ROAD UP ONTO THEM. FINALLY AFTER CLEARIN THE MUD OFF OF THE HEADLIGHTS I COULD SEE AGAIN FAR IN FRONT OF ME. BUT NOT EVEN 30 MINUTES LATER DID I HAVE TO STOP AGAIN TO CLEAR OFF THE HEADLIGHTS SO I COULD SEE IN FRONT OF ME.
Steering, Exterior lighting, Dec 7, 2015
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS WERE ACTIVATED, BUT THE INTERIOR DOME LIGHT, HEAD LAMPS, REAR LAMPS, AND INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Steering, Dec 3, 2015
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING FORWARD AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT OR RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,120. ...UPDATED 02/19/16 *BF UPDATED 05/02/18*JB
Steering, Nov 23, 2015
IN MOTION,ON A STRAIGHT ROAD,ON THE CROWN OR NOT, NO WIND, DRY PAVEMENT---THE ELECTRONIC STEERING CONSTANTLY HAS THE DRIVER MAKING STEERING CORRECTIONS.IT IS A SMALL CORRECTION BUT CONSTANT RIGHT OR LEFT. IT IS IMPOSSIBLE TO HOLD THE WHEEL IN ONE POSITION AND TRAVEL THAT LANE.UNLIKE MY LAST SIXTY YEARS OF DRIVING! MORE NOTICEABLE ON THE HIGHWAY
Engine, Nov 23, 2015
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT LOST ALL POWER TO VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 6,300.
Suspension, Nov 9, 2015
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PART OF THE AXLE DETACHED DUE TO A MISSING LOCKING RING THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,079.
Visibility, Oct 23, 2015
[XXX] 2016 KIA SORENTO (VIN # [XXX]) SUNROOF EXPLODED WHILE ON INTERSTATE 55 NORTHBOUND IN JACKSON, MS ON 10-21-15 AT APPROX. 8:30PM CST WITH NO TRAFFIC OR OBSTRUCTIONS OR OVERHEADS. OUR MILEAGE AT THE TIME WAS LESS THAN 200 MILES. [XXX] WAS DRIVING AND I WAS THE FRONT PASSENGER. THE ROOF WAS CLOSED AS WAS THE CLOTH SHIELD (WHICH PROBABLY SAVE OUR LIFE). THE EXPLOSION WAS VIOLENT LIKE AN M-80 GOING OFF. WE COLLECTED SOME OF THE GLASS SHARDS (WHICH SHATTERED INTO LITTLE SHARP PIECES WHICH WOULD HAVE PROBABLY KILLED US) AND CHUNKS OF GLASS ON TOP OF THE SHIELD. AT THE TIME, WE WERE ABOUT 900 MILES FROM HOME AND FOUND A TOOL STORE, PURCHASED DUCT TAPE AND TAPED THE REMAINING MOON ROOF (SEE PICTURES) TO GET US ON THE ROAD HOME. LUCKILY, THERE WAS NO RAIN ON OUR REMAINING JOURNEY. I CONTACTED OUR DEALERSHIP GERALD KIA NAPERVILLE WHERE THEY REQUESTED WE FILE A CONSUMER COMPLAINT WITH KIA CORPORATE (CASE #[XXX]) WHERE THEY DENIED ANY ISSUES RELATED TO THEIR PANORAMIC SUN ROOF (THOUGH THERE ARE NOTED SUITS, ARTICLES, TELEVISION INTERVIEWS AND OF COURSE NHTSA INVESTIGATIONS (HTTPS://WWW.GOOGLE.COM/?GWS_RD=SSL#Q=KIA+SORENTO+SUNROOF+EXPLOSIONS). I CONTACTED MY INSURANCE COMPANY TRAVELERS AND THEY ARE REVIEWING THE CASE ([XXX]). THE CAR WILL BE AT THE GERALD KAI DEALERSHIP IN NAPERVILLE IL ON MONDAY 10-26-15 AROUND 9AM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Structure, Oct 14, 2015
THE VEHICLE WAS BEING DRIVEN STRAIGHT ON A 4 LANE ROAD AT SLOW SPEEDS DUE TO TRAFFIC. THE REAR PANE OF THE PANORAMIC SUNROOF IMPLODED WITHOUT BEING STRUCK BY ANY OBJECT. LUCKILY THE SHADE WAS CLOSED UP TO THE FRONT PANE OF GLASS WHICH PREVENTED THE GLASS FROM SHOWERING THE OCCUPANTS.
Exterior lighting, Aug 24, 2015
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING 65 MPH WITH THE HIGH BEAMS ACTIVATED, THE CONTACT ATTEMPTED TO SWITCH TO THE LOW BEAMS AND THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.
Forward collision avoidance, Aug 17, 2015
2016 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE "FORWARD COLLISION WARNING" SYSTEM ISSUES. *SMD THE CONSUMER STATED THE FORWARD COLLISION WARNING SYSTEM DOES NOT APPLY THE BRAKES AUTOMATICALLY IN A NEAR CRASH SITUATION AND THE SYSTEM MAY NOT PROVIDE A WARNING WITH ENOUGH TIME TO HELP AVOID A CRASH. THE CONSUMER STATED THE WARNING SYSTEM WAS NOT DESIGNED LIKE ITS COMPETITORS AND HE BELIEVED KIA OVERSTATED THE FUNCTIONALITY OF THE PRODUCT. *JB
Air bags, Seats, Jul 28, 2015
WHEN A CUSHION (SMALL PILLOW) IS USED (I AM A SHORT PERSON) ON THE FRONT PASSENGER'S SEAT, THE AIR BAG DETETECOR TURNS OFF THE PASSENGER AIR BAG LEAVING THE PASSENGER UNPROTECTED. I HAVE CONTACTED THE DEALER'S SERVICE DEPT. AND WAS TOLD THERE WAS NO WORK-AROUND FOR THIS PROBLEM. I ALSO CONTACTED KIA MOTORS AND WAS TOLD THE SAME THING..NOT FIXABLE. SITTING IN THE FRONT PASSENGER SEAT IS UNCOMFORTABLE FOR ME (ARM REST HEIGHT, WINDSHIELD VISIBILITY, ETC.) WITHOUT THE SMALL PILLOW. I CANNOT BELIEVE THERE IS NO WAY TO DISCONNECT THE SENSOR (WHICH I WAS TOLD WAS WEIGHT SENSITIVE....OBVIOUSLY NOT, BECAUSE MY WEIGHT IS THE SAME WITH OR WITHOUT THE PILLOW). THIS LEAVES ME WITHOUT AIR BAG PROTECTION OR ELSE UNCOMFORTABLE. HAD I KNOWN THIS IN ADVANCE, I WOULD NOT HAVE PURCHASED THIS VEHICLE. NOT ALL PEOPLE ARE THE SAME HEIGHT (I'M 5'3"...NOT ALL THAT SHORT) AND IF KIA WAS PUTTING IN THIS SYSTEM, THEY SHOULD HAVE MADE THE FRONT PASSENGER SEAT HEIGHT ADJUSTABLE...DOESN'T HAVE TO BE ELECTRIC, JUST ADJUSTABLE IN HEIGHT. IT IS AN UNSAFE CONDITION WHICH YOU HAVE NO KNOWLEDGE OF UNTIL YOU READ THE OWNER'S MANUAL....A MANUAL YOU DON'T HAVE ACCESS TO UNTIL AFTER YOU'VE PURCHASED THE CAR. IT NEEDS TO BE CORRECTED.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jul 17, 2015
2016 KIA SORRENTO PURCHASED ON JUNE 30, 2015. TIME LINE 6/30/2015- PURCHASED VEHICLE AT FREDY KIA IN HOUSTON, TEXAS. 7/3/15- STARTED HAVING ISSUES WITH INDICATOR LIGHTS/BROUGHT IN CAR TO DEALERSHIP 7/11/15- VEHICLE WOULD NOT SHIFT GEARS AND WAS UNMOVABLE. I HAD TO GET IT TOWED TO DEALERSHIP. NUMEROUS INDICATOR LIGHTS WERE ON. 7/11/15-7/14/15- VEHICLE WAS IN THE SHOP AT FREDY KIA IN HOUSTON TEXAS. I HAD TO RENT A CAR. 7/14/15- PICKED VEHICLE UP AND ONE INDICATOR LIGHT STILL CAME ON (SHOWED THE CUSTOMER SERVICE MANAGER) 7/16/15- ALL INDICATOR LIGHTS, INCLUDING CHECK ENGINE LIGHTS STARTED COMING ON, THE AIR CONDITIONER BEGAN BLOWING HOT AIR AND CAR SHUT OFF AGAIN. CAR WAS TOWED TO WESTSIDE KIA FOR SERVICE.
Vehicle speed control, May 26, 2015
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Steering, May 7, 2015
WHILE TRAVELING AT HIGHWAY SPEEDS, THE SORENTO CONSTANTLY SWAYS BACK AND FORTH. IT IS EXTREMELY DIFFICULT TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT LINE. I TOOK THE VEHICLE IN FOR THIS CONCERN AND THEY SAID THE TIRE AIR PRESSURE WAS TOO HIGH, SO THEY RELEASED SOME OF THE NITROGEN FROM ALL 4 TIRES. I TOOK THE VEHICLE OUT AGAIN A WEEK LATER ON A TRIP AND THERE WAS NO CHANGE. I ASKED THE DEALER AND THEY ADMITTED THAT SOME OF THEIR OTHER KIA MODELS HAVE THIS SAME COMPLAINT BY THEIR OWNERS AND THERE IS NOTHING KIA CAN DO. THIS IS A SERIOUS SAFETY CONCERN. *TR
Structure, Apr 27, 2015
TRAVELING AT HIGHWAY SPEED, THE WINDSHIELD SEEMED TO HAVE SUFFERED A STRESS CRACK STARTING IN THE LOWER CORNER OF THE PASSENGER SIDE (ABOUT 1- 2" FROM THE SIDE), AND SPREAD TO THE MIDDLE OF THE WINDSHIELD (ABOUT HALF WAY UP). THE WINDSHIELD WAS NOT IMPACTED BY ANYTHING, NOR DID THE VEHICLE HIT ANY LARGE AND/OR SUDDEN BUMPS IN THE ROAD. *TR