2016 Mazda CX-5
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 510 owner complaints filed for this model year. This is the highest complaint count among 14 CX-5 model years with reports.
Of the 2016 reports, 31 involved a crash and 10 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsFeb 6, 2020
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Campaign 20V063000 on NHTSA.gov
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
SteeringApr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Campaign 16V203000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capFeb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Campaign 16V064000 on NHTSA.gov
Visibility, windshieldJan 19, 2016
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Campaign 16E002000 on NHTSA.gov
Representative owner complaints
510 reports, newest first.
Power train, Aug 3, 2016
WHILE DRIVING THE WOULD NOT SHIFT. ENGINE LIGHT, TRACTION CONTROL LIGHT AND FLAT TIRE LIGHT ALL CAME ON AND THE CAR WOULD NOT GO OVER 10. TRIED TO SHIFT MANUALLY AND NOTHING. GOT OVER AND STOPPED, RESTARTED CAR AND ONLY ENGINE LIGHT WAS ON TRIED TO MOVE AND IT DID FOR A VERY SHORT DISTANCE AND AL THE LIGHT AND NOT SHIFTING AGAIN. STOPPED AND RE-STARTED AGAIN AND I COULD SHIFT MANUALLY. I LET THE CAR SIT FOR TWO HOURS AND THE AUTO TRANSMISSION DID WORK BUT DIDN'T RESPOND WELL. AFTER ABOUT AN HOUR DRIVE IT LOSS POWER AND WOULDN'T SHIFT AGAIN. I BELIEVE THE TRANSMISSION ISN'T BEING ALLOWED TO SHIFT DUE TO A VALVE ISSUE. CURRENTLY WAITING FOR MAZDA TO MAKE A DECISION DEALER RE-SET COMPUTER AND ALL LIGHT ARE OFF, BUT CAR STILL DOESN'T RESPOND WELL WHEN DRIVING SO IT IS STILL AT DEALER SHIP AND THE CAR ISN'T A YEAR OLD WITH ONLY 18500 MILES.
Other or unspecified, Jul 19, 2016
I CAME OUT TO MY 1 MONTH OLD MAZDA CX-5 THIS MORNING TO FIND THE CONTENTS OF MY GLOVE BOX AND CONSOLE STREWN ABOUT THE INTERIOR CABIN. CLEARLY THE CAR HAD BEEN BROKEN INTO, BUT THERE WAS NO SIGN OF FORCIBLE ENTRY. I RELY ON THE WALK-AWAY LOCK FUNCTION TO LOCK MY CAR WHEN I EXIT THE VEHICLE (AS DESCRIBED BY THE DEALER & OWNER'S MANUAL). LATER THE SAME MORNING I TESTED THE AUTOLOCK AFTER DRIVING THE CAR, AND THEN PUTTING IT IN PARK AND TURNING OFF THE ENGINE. I WALKED AWAY FROM THE CAR WITH THE KEYFOB IN MY HANDBAG AND HAD SOMEONE STAND NEXT TO THE FRONT PASSENGER DOOR AND CHECK THE CAR DOOR HANDLE -- THE CAR DID NOT LOCK. I CALLED THE SERVICE DEPT AT THE MAZDA DEALER WHERE I BOUGHT THE CAR AND THEY SUGGESTED THAT THE AUTOLOCK MIGHT HAVE GOTTEN DEFEATED IN THE ONBOARD COMPUTER SETTINGS. I CHECKED THE SETTINGS AS THEY DIRECTED AND ALL OF THE AUTOLOCK FEATURES WERE TOGGLED IN THE ON POSITION. THE SERVICE REP ALSO SUGGESTED THAT THE AUTOLOCK WILL NOT FUNCTION PROPERLY IF YOU WALK AWAY FROM THE CAR TOO QUICKLY.
Structure, Jun 26, 2016
I BUY A MAZDA CX 5 ON FEB 20 2016 AND THIS WEEK JUNE 20 2016 I NOTED A CRACKED WINDSHIELD . MAZDA OF PR STATED NO WARRANTY. THE CAR WAS PARK IN MY GARAGE.
Other or unspecified, Jun 22, 2016
LESS THAN 1 YEAR VEHICLE. HAD TRANSMISSION ISSUE. WON'T SHIFT INTO 1ST GEAR FROM A STOP, OR REVERSE. CAN BE VERY DANGEROUS AT INTERSECTIONS OR STOP SIGNS. HAD TO REPLACE TRANSMISSION.
Visibility/wiper, Jun 21, 2016
WAS DRIVING TO WORK WHEN I HEARD A SUCCESSION OF LOUD POPPING NOISES COMING FROM THE WINDSHIELD AREA. AS I WAS ON A DIVIDED INTERSTATE WITH NO VEHICLES IN FRONT OR BESIDE ME, IT WAS A BIT STRANGE THAT I HAD TWO CRACKS APPEAR IN THE CENTER OF MY WINDSHIELD AND ANOTHER ONE RUNNING FROM THE BOTTOM RIGHT SIDE OF THE WINDSHIELD UNDER THE WIPER BLADE. I PULLED OVER IMMEDIATELY TO SEE IF THERE WAS ANYONE AROUND BECAUSE IT WAS CLEARLY NOT CAUSED BY ANOTHER VEHICLE. I PHONED THE SHERIFF'S DEPARTMENT TO REPORT THE INCIDENT, AS I WAS UNSURE WHAT HAD HAPPENED. A DEPUTY MET ME AT WORK (18 MILES FROM WHERE THE INCIDENT HAPPENED) TO LOOK AT THE DAMAGE, THE LATTER OF WHICH NOW STRETCHED ABOUT 4 INCHES PAST THE CENTER OF THE WINDSHIELD, AND TOLD ME THAT THE AREA WHERE I WAS DRIVING HAD BEEN CHECKED IMMEDIATELY BY OFFICERS, THAT THERE WAS NO ONE IN THE AREA, AND THAT NO OTHER COMPLAINTS HAD BEEN REPORTED. EVEN THE OFFICER WAS BAFFLED BY THE UNEXPLAINABLE OCCURRENCE OF THE BREAKS, ESPECIALLY SINCE THERE WERE NO OTHER VEHICLES EITHER IN FRONT, BEHIND, OR BESIDE ME FOR AS FAR AS I COULD SEE (LONG, FLAT STRETCH OF INTERSTATE, SO VISIBILITY WAS EXCELLENT). THE VEHICLE HAD LESS THAN 16000 MILES ON IT WHEN THIS HAPPENED.
Vehicle speed control, Jun 17, 2016, crash
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE PARKING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER WHERE NO FAILURES WERE FOUND. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Power train, Jun 6, 2016
I BOUGHT THIS CAR JUNE 2016 AND LAST WEEK I TOOK IT TO THE DEALERSHIP AFTER A FEW WEEKS OF STEPPING ON THE ACCELERATOR AND WAITING FOR THE VEHICLE TO MOVE. THEN ONE DAY 6/2/16 I PUT IT IN DRIVE AFTER BACKING OUT OF THE DRIVEWAY INTO A STREET, STEPPED ON THE ACCELERATOR AND IT WOULD NOT MOVE. IT TOOK ME 3 TIMES OF PUTTING IT BACK IN PARK THEN IN DRIVE TO MOVE AT WHICH POINT I DROVE IT RIGHT TO THE DEALERSHIP. I WAS TOLD THE NEXT DAY THAT THEY DID NOT KNOW WHY IT FAILED BUT THEY WERE GOING TO HAVE TO REPLACE IT. I GOT ONLINE AND SAW THAT MANY OTHER CX5 OWNERS HAVE HAD THE SAME PROBLEM. HAVING THE POWER TRAIN FAIL AFTER STOPPING AT A STOP SIGN, A RED LIGHT, OR AFTER BACKING OUT OF A DRIVEWAY ONTO A STREET PUTS THE DRIVER IN A DANGEROUS SITUATION.
Power train, Jun 2, 2016
VEHICLE WOULD NOT ENGAGE IN DRIVE WHEN SHIFTED INTO DRIVE. THERE WAS A 3-5 SECOND DELAY AND THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT MOVE. WHEN THE VEHICLE DID ENGAGE IN DRIVE IT WOULD PULL FORWARD HARD AND CLUNK INTO GEAR.
Power train, May 27, 2016
AT 609 MILES THE CAR STARTED TO BUCK WHEN STARTING TO ACCELERATE FROM BEING STOPPED. THE CAR THEN WOULD ALSO SHIFT ROUGHLY ON THE THE HIGHWAY WHEN YOU HIT THE 25 MPH MARK. THE CAR THEN ADVANCED TO BEING ONLY ABLE TO GO IN REVERSE OR FIRST GEAR ONLY FROM A STOPPED POSITION..YOU COULD NOT MOVE FORWARD IN DRIVE. THE CAR IS CURRENTLY AT THE DEALERS AWAITING A NEW TRANSMISSION.
Power train, Engine, May 24, 2016, crash
AFTER PULLING INTO A PARKING AND ENTERING PARKING SPACE MY WIFE ATTEMPTED TO STOP CAR, WITH HER FOOT ON THE BRAKE THE VEHICLE JERKED FORWARD JUMPING A PARKING BUMPER AT AN ACCELERATED RATE OF SPEED. AFTER JUMPING THE BUMPER OUR CX-5 HEADED TOWARD TWO PARKED CARS, SHE WAS ABLE TO TURN THE WHEEL TO THE RIGHT WHERE SHE WAS THEN HEADED TOWARD A CROSSWALK, BETWEEN TWO PARKING LOTS, WITH A HAND RAIL. THE VEHICLE FINALLY CAME TO A STOP AFTER BECOMING WEDGED UNDER THE HAND RAIL AND BUMPING A PARKED CAR. DAMAGE WAS TO THE R FENDER, FRONT BUMPER AND HOOD A TOTAL OF $5,100 WORTH OF DAMAGE. VEHICLE WAS TOWED TO DEALER. MAZDA WOULD NO LOOK INTO WHAT OR WHY IT HAPPENED, OUR INSURANCE COMPANY SENT OUT A MEMBER OF THEIR FORENSIC GROUP TO INVESTIGATE THE PROBLEM. NOTHING WAS FOUND TO BE WRONG AT THE TIME THAT HE CHECKED AND COULD NOT DUPLICATE AS HE COULD NOT DRIVE THE VEHICLE. THIS WAS OUR SECOND MAZDA AND OUR LAST, MOVING ON.
Other or unspecified, Engine, May 17, 2016
WHEN REVERSING OUT OF DRIVEWAY, GOING FROM REVERSE TO DRIVE, THE CAR AGGRESSIVELY GOES FORWARD. A JERKING FORWARD MOTION THAT CAUSES THE TIRES MAKE A BRIEF SKID SOUND. THIS HAS HAPPENED MULTIPLE TIMES.
Power train, May 16, 2016
THE SAME STORY HAPPENED ON MY 2016 CX-5. I PURCHASED MY CAR ON JULY 8TH 2015. I ONLY HAD 2000 MILES ON MY VEHICLE WHEN THIS HAPPENED. WHEN AT A STOP LIGHT AND I STEP ON THE GAS TO GO, THE CAR DOES NOT MOVE AND JUST REVS VERY LOUDLY. AFTER A FEW SECONDS, THE CAR ACCELERATES AND THE CAR JERKS PRETTY VIOLENTLY. THIS WAS VERY CONSISTENT ON MY WAY HOME FROM WORK. WHEN I WAS DRIVING UP AN INCLINE, THE CAR'S TIMING SEEMED TO BE OFF AS IT NEEDED TO DOWNSHIFT BUT COULDN'T WHEN IT SHOULD HAVE. I MADE IT HOME AND HAD TO HAVE MY CAR TOWED TO THE MAZDA DEALERSHIP IN IRVINE, CA. THE DEALERSHIP JUST TOLD ME THAT THE CAR NEEDS A BRAND NEW TRANSMISSION. THEY DO NOT WHAT IS THE REASON. AND THEY COULD NOT TELL IS THE REPAIR TOTALLY FIX THE PROBLEM. THEY JUST DID WHATEVER MAZDA TOLD THEM TO DO. AFTER THREE WEEKS, FINALLY I GOT MY CX-5 REPAID. IT WAS A REALLY BAD EXPERIENCE. I DON'T FEEL SAFE TO DRIVE WITH MAZDA ANYMORE. THERE ARE MORE AND MORE SAME CASES ABOUT CX-5 POWER TRAIN.FURTHER INVESTIGATIONS ARE STRONGLY NEEDED.
Power train, May 5, 2016
I WAS DRIVING ABOUT 35 MPH ALONG A MOUNTAIN ROAD I DRIVE ON TO COMMUTE TO WORK, SUDDENLY I HAD NO FORWARD POWER, IT WAS LIKE THE CAR WAS IN NEUTRAL BUT IT WAS IN DRIVE. THE CITY BRAKE SYSTEM MALFUNCTION LIGHT CAME ON ALSO. I WAS LUCKY IN THAT I WAS ABLE TO SAFELY PULL OFF THE ROAD. I TURNED THE CAR OFF AND THEN ON AGAIN BUT STILL HAD NO FORWARD MOTION HOWEVER THE CAR WOULD OPERATE IN REVERSE. I DID SOME ON LINE RESEARCH WHILE WAITING FOR THE TOW TRUCK AND DISCOVERED THAT MY VEHICLE WAS NOT THE ONLY ONE THAT THIS HAD HAPPENED TO. THE CAR ONLY HAD 17,000.00 MILES ON IT. THE DEALERSHIP REPLACED THE ENTIRE TRANSMISSION BUT COULD NOT OFFER ME ANY EXPLANATION AS TO WHAT EXACTLY WENT WRONG WITH IT. THEY SAID THEY SENT THE ENTIRE TRANSMISSION BACK TO MAZDA. THEY ALSO MENTIONED THAT MINE WAS NOT THE FIRST TRANSMISSION THEY HAD REPLACED. I AM LUCKY THAT THIS HAPPENED IN AN AREA WHERE I COULD SAFELY PULL OFF THE ROAD. AS I STATED THERE WAS NO ADVANCE WARNING OF THIS IT JUST HAPPENED. IN FACT I HAD JUST HAD THE VEHICLE AT THE DEALERSHIP THE WEEK BEFORE FOR THE 15,000.00 MILE SERVICE. I WOULD LIKE TO KNOW WHAT IS GOING ON WITH THESE TRANSMISSIONS AND CERTAINLY DON'T FEEL CONFIDENT DRIVING AROUND IN MY CAR ANY LONGER ESPECIALLY SINCE THE DEALERSHIP COULD NOT ASSURE ME THAT THE PROBLEM HAD BEEN FIXED.
Visibility/wiper, Apr 25, 2016
WHILE DRIVING TO WORK ON A CLEAR DAY WITHOUT ANY INFLUENCE FROM AN OUTSIDE SOURCE, IE: ROCK/DEBRIS, A CRACK FORMED ON PASSENGER SIDE OF MY FRONT WINDSHIELD. IT ORIGINATED FROM THE VERY BOTTOM/BASE OF WINDSHIELD AND IS CURRENTLY ABOUT 20" LONG - ALMOST TO EXACT MIDDLE OF WINDOW. THE CAR HAS LESS THAN 3000 MILES ON IT. IT IS A 2016.5 YEAR. I TOOK DELIVERY OF CAR ON FEB. 13.
Power train, Apr 15, 2016
CAR BECAME STUCK IN A SINGLE GEAR AND WOULD NOT REV HIGHER THAN 2000 RPM AND WOULD NOT SHIFT GEARS. WOULD NOT ENGAGE FOR A FEW SECONDS, THEN WOULD LURCH FORWARD.
Visibility, Structure, Apr 5, 2016
NTSB: 2016 MAZDA CX-5. CONSUMER STATED THE CHROME TRIM ON THE VENTILATION OUTLET CAUSES A REFLECTION IN EXTREME WEATHER WHICH BLOCKS THE VIEW IN THE DRIVER SIDE MIRROR. *SS
Service brakes, Apr 2, 2016
BOUGHT NEW CAR; DRIVEN LESS THAN 400 MILES; THUDDING NOISE NOTICED PRETTY MUCH FROM DAY 1. GOT LOUDER. TOOK IT IN. THE RIGHT REAR HUB, AND BEARING ASSEMBLY WERE FAULTY AND HAD ALSO DAMAGED INNER DISC. THE DEALER FIXED IT BUT ASSURANCE OF "FAULTY PART, DOESN'T HAPPEN WITH MAZDA" NOW DOES NOT RING TRUE. THIS COULD HAVE BEEN A SAFETY ISSUE FOR ME HAD I BEEN DRIVING LONG DISTANCE, FOR WHICH THIS CAR WAS PURCHASED.
Power train, Mar 30, 2016
PUT CAR INTO REVERSE AND ALL WAS FINE. WHEN I TRIED TO PUT IT INTO DRIVE IT WOULDN'T ENGAGE IN DRIVE. AFTER A WHILE IT ENGAGED WITH A HARD CLUNK. WHEN I DROVE IT AND WOULD TRY TO ACCELERATE IT WAS THE SAME THING. AS IF THE CAR WAS NOT SHIFTING. THIS HAPPENED ON BOTH NEIGHBORHOOD STREETS AND ON THE HIGHWAY.
Power train, Mar 18, 2016
PURCHASED A BRAND NEW CX-5 GRAND TOURING ON FEB 14, 2016. AFTER ONLY 1,300 MILES AND ABOUT 3 WEEKS, MY BRAND NEW VEHICLE DECIDED TO NEARLY COME TO A COMPLETE STOP ON ITS OWN AFTER MAKING A RIGHT TURN. IT WAS AS IF I HAD SHIFTED THE CAR INTO PARK WHILE DRIVING. ABRUPT STOP. HEARD A COUPLE BEEPS, SAW A WARNING LIGHT COME ON. DRIVER BEHIND ME NEARLY REAR ENDED ME. PULLED OVER, TURNED ON FLASHERS, GOT MY WHITS ABOUT ME. BEEPING GONE. NO WARNING LIGHTS ON. LOOK AROUND, FOOT OFF BREAK, MERGE BACK ONTO ROAD. CALL THEIR SERVICE DEPARTMENT AND MAKE AN APPOINTMENT FOR NEXT DAY. DROP OFF CAR, TELL THEM WHAT HAPPENED, ASK FOR LOANER WHILE THEY ARE LOOKING AT IT. NOPE, NO LOANERS BUT CAN ARRANGE RENTAL FOR $35/DAY. TELL ME THEY CAN DEFINITELY FIND OUT WHAT HAPPENED BECAUSE IF WARNING LIGHT CAME ON IT WILL STORE THE EVENT IN THE ONBOARD COMPUTER. BORROW WIFE'S CAR CAUSE NOT WILLING TO PAY FOR RENTAL. SPEAK WITH THEM NEAR END IF DAY. WE COULDN'T FIND ANYTHING WRONG. NO STORED EVENT IN ONBOARD COMPUTER. TELL ME IF YOU CANT DUPLICATE THE PROBLEM FOR US NOTHING WE CAN DO. OH WELL. TAKE CAR HOME. DRIVES FINE FOR 2 MORE WEEKS. ITS NOW MARCH 18, CAR OWNED ABOUT 6-WEEKS, WITH APPROX 1,600 MILES. DAMNED IF IT DOESN'T DO EXACT SAME THING AGAIN 3:30PM ON FRIDAY. AMAZED DRIVER BEHIND ME DOESN'T REAR END ME. THIS TIME NO BEEPS OR WARNING LIGHT. MAJOR SAFETY ISSUE
Other or unspecified, Mar 12, 2016, crash
PURCHASED NEW 2016 MADACX5 IN APRIL 2015. WIFE WAS PULLING INTO THE GARAGE AND WAS ABOUT STOPPED WHEN IT LUNGED FORWARD STRIKING THE BACK WALL OF THE GARAGE. CAR WAS MOVING AT LESS THAN A MILE PER HOUR WITH HER FOOT ON THE BRAKE.DAMAGE DONE TO VEHICLE AND GARAGE. TOOK IT TO THE DEALER, WHO KEPT THE VEHICLE AND DROVE AND MONITORED IT FOR A WEEK. THEY FOUND NO PROBLEM. MAZDA TOLD ME TO RETURN MY LOANER AND PICK UP MY VEHICLE. I TOLD THEM IT WAS UNSAFE. THEY WILL GIVE ME A DEAL ON A NEW VEHICLE. I WAS OUTSIDE WHEN MY WIFE ENTERED THE GARAGE AND WITNESSED THE INCIDENT.
Power train, Feb 23, 2016
I PURCHASED MY CAR ON SEPT 10, 2015. I CURRENTLY HAVE 6,300 MILES ON MY VEHICLE. WHEN AT A STOP LIGHT AND I STEP ON THE GAS TO GO, THE CAR DOES NOT MOVE AND JUST REVS VERY LOUDLY. AFTER A FEW SECONDS, THE CAR ACCELERATES AND THE CAR JERKS PRETTY VIOLENTLY (TO THE POINT WHERE MY HEAD HITS THE BACK OF THE HEAD REST). THIS WAS VERY CONSISTENT ON MY WAY HOME FROM WORK. WHEN I WAS DRIVING UP AN INCLINE, THE CAR'S TIMING SEEMED TO BE OFF AS IT NEEDED TO DOWNSHIFT BUT COULDN'T WHEN IT SHOULD HAVE. I MADE IT HOME AND HAD TO HAVE MY CAR TOWED TO THE MAZDA DEALERSHIP IN NASHUA, NH. PER THE DEALERSHIP ON 2/22, THE CAR NEEDS A BRAND NEW TRANSMISSION.
Other or unspecified, Feb 21, 2016
ANYONE CAN START AND STEAL ANY NEW MAZDA THRU THIS METHOD! ASSUME YOU'RE CONNECTED USING MAZDA REMOTE - KEY-FOB OR MOBILE. IT'S REGISTERED TO YOUR CAR. SO, WHEN YOU PRESS THE BUTTON/SCREEN IT SENDS "WHATEVER" TO TRANSMITTER. TRANSMITTER'S INPUT SIDE IS COUPLED EXCLUSIVELY WITH THAT ITEM AND SO TRANSMITTER RECOGNIZES IT AS AUTHENTIC. NOW, HERE'S WHERE THE SECURITY CHAIN BREAKS. TRANSMITTER'S OUTPUT SIDE, SENDS A SET VOLT(?), SHORTS(?), SERIES OF SIGNALS(?) INTO THE COUPLER OF THE CAR TO WHICH IT'S CONNECTED. THE WHITE 3-PRONG CONNECTOR - PASSENGER SIDE. IF URY-RIG THAT COUPLER AND SENT THE SAME SET OF OUTPUT THE CAR IMMEDIATELY STARTS UP ANYONE WITH A DECENT MEASURING TOOL CAN CAPTURE THE TRANSMITTER'S OUTPUT WHEN ITS SENDING BY REMOVING THE CONNECTION FROM THE WHITE JACK AND CONNECTING IT TO HIS/HER TOOL BOX. ONCE DONE, IT'LL WORK ACROSS ALL CX(X) SERIES. THAT'S WHY THE REMOTE KEY-FOBS ARE SO EXPENSIVE @ MAZDA. THEY HAVE ALL THE SECURITY LOGIC, THE TRANSMITTER'S RATHER DUMB. BUT: I KNOW AFTER I HAVE REMOTE STARTED THE CAR, AS SOON AS I OPEN THE DOOR, THE CAR SHUTS DOWN. HERE HOWEVER, IMPOSER WAS ALREADY INSIDE THE CAR. SO, THAT SECURITY FEATURE HE WAS ABLE TO BYPASS.
Visibility/wiper, Feb 16, 2016
ONLY GOT MY CAR FOR A MONTH :( AS I WAS DRIVING ON THE FREEWAY NOTICE THE WINDSHIELD CRACKED STARTED FROM THE TOP MIDDLE WHERE THE RARE MIRROR IS. THE CRACK IS NOW LONGER AND LONGER DAY BY DAY. MAYBE GOT HIT BY A TINY TINY LITTLE ROCK BUT THE DOT OF THE HIT WAS SO SMALL THAT IT COULD HARDLY BE SEEN. I BELIEVE THAT IT'S CHEAP WINDSHIELD THAT MAZDA IS USING. ALL THE BS HOW SAFETY THIS CAR IS......
Visibility/wiper, Feb 16, 2016
I'VE ONLY HAD MY MAZDA FOR 2 MONTHS AND NOTICED A CRACK ORIGINATING FROM THE BOTTOM OF THE WINDSHIELD. IT OCCURRED AFTER A HOT DAY COUPLED WITH A COLD NIGHT SO I SUSPECT THERE WAS A SMALL CRACK THAT HAPPENED WHEN I LEASED THE CAR AND IT GREW DUE TO WEATHER CONDITIONS. I'VE READ THAT THERE ARE TONS OF SIMILAR INCIDENCES WITH THIS VEHICLE AND ITS CONCERNING (ESPECIALLY SINCE THE REPLACEMENT IS $1,000).
Visibility/wiper, Feb 16, 2016
ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING OR RAINING IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER THE MAJORITY OF THE WINDSHIELD. I HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. THE ONLY CHANCE OF OF GETTING MINIMAL VIEWING AREA WAS TO KEEP THE FUNCTION SELECTOR ON FULL DEFROST, THE TEMPERATURE SELECTOR ON FULL HEAT AND THE FAN ON HIGH. THIS WAS STILL A LOSING BATTLE AND EXTREMELY UNCOMFORTABLE IN THE VEHICLE. THE FAN NOISE IS INCREDIBLY LOUD, THE WIPERS ARE LOADED WITH ICE AND THUMPING ON THE WINDSHIELD AND YOUR FACE GETS RIDICULOUSLY HOT BECAUSE ON THE DEFROST FUNCTION MORE AIR IS DIRECTED BACK AT THE SIDE WINDOWS THAN IS DIRECTED AT THE WINDSHIELD. WHAT AN EXTREMELY POOR DESIGN AND FUNCTION OF A BASIC DEFROST SYSTEM. EVEN DURING COLD WEATHER WITH NO PRECIPITATION THE POOR FUNCTION OF THE DEFROST SYSTEM CANNOT KEEP THE WINDSHIELD FREE OF FOGGING OVER UNLESS THE SELECTORS ARE SET ON FULL FAN, HEAT AND DEFROST. NOW WE HAVE TO LIVE WITH A CAR THAT SHOULD BE A GREAT, SAFE ALL WHEEL DRIVE, ALL WEATHER VEHICLE IN NEW ENGLAND THAT CAN'T HANDLE DEFROSTING THE WINDSHIELD DURING OUR WINTERS.